To: Amex Centurian Travel
From: 
Sent: Tue 2/5/2019 10:37:11 PM
Subject: Re: Ticket for Hulda Elina Elopuro

no worries...thanks I have it now!

On Feb 5, 2019, at 5:17 PM, Natalia Molotkova
<████████████████████████████████████> wrote:

Sorry, my bad, I miss spelled your email address.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Strange, it is issued, record locator VRYSVV, sending again.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I still do not have Hulde's ticket?...seems longer than normal..

still do not have Nadia's ticket?...seems longer than normal...

On Feb 5, 2019, at 3:46 PM, Natalia Molotkova <blackened out> wrote:

Ticket is on its way.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>
Hours: Mon through Friday 9AM-530PM EST

Please issue ticket as stated below
Sent from my iPhone

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

- Total air reservation, including taxes and fees: $574.89.

Ticket is non-refundable, change - difference in fare applies.

Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m Departing: Los Angeles Intl Airport, (LAX) at 8.50am Arriving: Miami Airport, (MIA) at 4.43pm

• Tue 12 Feb - American Airlines 384 - Economy - 5h 44m Departing: Miami Airport, (MIA) at 5.30pm Arriving: Los Angeles Intl Airport, (LAX) at 8.14pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We have permission to purchase option 2. Arriving earlier on9th !

Sent from my iPhone

Let me know what option to issue, thank you.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er

Hours: Mon through Friday 9AM-530PM EST

Hulda Elina Elopuro
Finland
P# FP1619182
Birthday May 5, 1998
P Expires: March 21, 2022

## Regards, (cont.)

| Option | Segment | Airline | Flight | Date   | From | To  | Dep   | Arr   |
|---|---:|---|---:|---:|---|---|---:|---:|
| A (Total FARE - USD 492.10) | 1 | AA | 1297 | 09FEB | LAX | MIA | 0145P | 0935P |
|  | 2 | AA | 384  | 12FEB | MIA | LAX | 0530P | 0814P |
| B (Total FARE - USD 574.89) | 1 | AA | 1473 | 09FEB | LAX | MIA | 0850A | 0443P |
|  | 2 | AA | 384  | 12FEB | MIA | LAX | 0530P | 0814P |

- Passenger: Hulda Elina Elopuro — round-trip coach LAX ⇄ MIA.
- Requester note: "I think option 2 is better"; prefers depart early from LA to arrive late afternoon/early evening.
- Passport copy: too small/unreadable; needs clearer copy.
- Sender: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
- Business hours: Mon–Fri 9AM–5:30PM EST.
- Contact details in image are redacted.

## Regards, (cont.)

- Subject: La Miami sat. Tues return (flight reservation)
- Total price (incl. taxes & fees): $574.89
- Fare rules: Non‑refundable; changes allowed — difference in fare applies
- Outbound: Sat 09 Feb — American Airlines 1473 — Economy — 4h 53m
  - Depart: Los Angeles Intl Airport (LAX) at 8:50 AM
  - Arrive: Miami Airport (MIA) at 4:43 PM
- Return: Tue 12 Feb — American Airlines 384 — Economy — 5h 44m
  - Depart: Miami Airport (MIA) at 5:30 PM
  - Arrive: Los Angeles Intl Airport (LAX) at 8:14 PM
- Action requested: Reply to email to provide authorization to proceed
- Agent: Centurion Relationship Manager (name redacted); office hours Mon–Fri 9:00 AM–5:30 PM EST
- Notes in message: Permission given to purchase option 2 (arriving earlier on 9th); sent from iPhone
- Redacted content: one block of contact information is blacked out in the image
- Footer: privacy/phishing notice and American Express copyright (2015)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Hulda Elina Elopuro
Finland
P# FP1619182
Birthday May 5, 1998
P Expires: March 21, 2022

Ok, I will come back to you...are those changeable fares? I think option 2 is better. I will type up her details and send to you

I can offer:

1 AA 1297 09FEB LAX MIA 0145P 0935P 2 M 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 492.10

1 AA 1473 09FEB LAX MIA 0850A 0443P 2 AA 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 574.89

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Lesley, I can't see anything on copy of her passport, too small of a copy, when I try to enlarge it, it is a

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need a round trip coach ticket for Hulda Elina Elopuro from Los Angeles to Miami on Angeles. See her details below...no times given...I think she should depart early from LA so she gets late afternoon, early evening.

La Miami sat. Tues return

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actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se
responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

Ticket is on its way.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket as stated below

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $574.89.

• Ticket is non-refundable, change - difference in fare applies.

## • Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m

Departing: Los Angeles Intl Airport, (LAX) at 8.50am Arriving: Miami Airport, (MIA) at 4.43pm

## • Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m (cont.)

• Tue 12 Feb - American Airlines 384 - Economy - 5h 44m Departing: Miami Airport, (MIA) at 5.30pm Arriving: Los Angeles Intl Airport, (LAX) at 8.14pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We have permission to purchase option 2. Arriving earlier on9th !

Sent from my iPhone

Let me know what option to issue, thank you.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hulda Elina Elopuro
Finland
P# FP1619182
Birthday May 5, 1998
P Expires: March 21, 2022

Ok, I will come back to you...are those changeable fares? I think option 2 is better. I will type up her details and send to you

I can offer:

1 AA 1297 09FEB LAX MIA 0145P 0935P 2 AA 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 492.10

## • Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m (cont.)

1 AA 1473 09FEB LAX MIA 0850A 0443P 2 AA 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 574.89

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Lesley, I can't see anything on copy of her passport, too small of a copy, when I try to enlarge it, it is all not it

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need a round trip coach ticket for Hulda Elina Elopuro from Los Angeles to Miami on Sat. F Angeles. See her details below...no times given...I think she should depart early from LA so she gets to Mit late afternoon, early evening.

La Miami sat. Tues return
--

## • Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $574.89.

• Ticket is non-refundable, change - difference in fare applies.

• Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m Departing: Los Angeles Intl Airport, (LAX) at 8.50am Arriving: Miami Airport, (MIA) at 4.43pm

• Tue 12 Feb - American Airlines 384 - Economy - 5h 44m Departing: Miami Airport, (MIA) at 5.30pm Arriving: Los Angeles Intl Airport, (LAX) at 8.14pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We have permission to purchase option 2. Arriving earlier on9th !

Sent from my iPhone

Let me know what option to issue, thank you.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hulda Elina Elopuro
Finland
P# FP1619182
Birthday May 5, 1998
P Expires: March 21, 2022

## • Sat 09 Feb - American Airlines 1473 - Economy - 4h 53m (cont.)

Ok, I will come back to you...are those changeable fares? I think option 2 is better. I will type up her details and send to you

I can offer:

1 AA 1297 09FEB LAX MIA 0145P 0935P 2 AA 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 492.10

1 AA 1473 09FEB LAX MIA 0850A 0443P 2 AA 384 12FEB MIA LAX 0530P 0814P

TOTAL FARE - USD 574.89

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Lesley, I can't see anything on copy of her passport, too small of a copy, when I try to enlarge it, it is all not it

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need a round trip coach ticket for Hulda Elina Elopuro from Los Angeles to Miami on Sat. Fi See her details below...no times given...I think she should depart early from LA so she gets to Miami at a di early evening.

La Miami sat. Tues return

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to not authorize or to terminate for servicing purposes.