From: Karyna Shuliak <███████████████████████>
Sent: Thursday, April 4, 2019 2:38 PM
To: █████████
Subject: Re: ARM-Shuliak/Karyna -Air France 17FEB19 & American Airlines 19FEB19 CDG-MIA
- Record - UFHHQF

Hi ███████ I believe it should be the cost of the ticket that was canceled. I wi=l find it.

On Apr 4, 2019, at 9:55 AM, ███████████ <███████████████<mailto:████████████████> > w=ote:

Karyna, we d=d not use this credit since we used points to purchase your ticket this tim=...Keep this ticket number handy so you can use another time. D=d they tell you how much value this credit is for? I do not see the v=lue anywhere...

<change><s>On</s> <u>A</u></change> r 3 <u>2019 at 6:29</u> PM, Karyna Shuliak <=a href="mailto
class="" wrote:

Hi

This is the email regarding t=e ticket credit I was talking about.
Thank you.
Karyna
<=r class="">Begin forwarded message:

From:centurionsupport@centurion.com>

<= <u>class="">Date:</u> February <u>16,</u> 2019 at 8:09:14 PM EST To: <mailto > ARM-Shuliak/Karyna -Air France 17FEB19 & American Airlines 19FE=19 CDG-MIA - Record - UFHHQF Reply-To= Centurion Support &I=;centurionsupp=rt@centurion.com <mailto:centurionsupport@centurion.com»

<http://icm.aexp-static.com/Internet/SMC/en_US/tls_files/centurion_No=hiteSpaces_599x97.jpg>

American Express Document Reference Number 190217-001094 American Express Record Locator UFHHQF Air France Tic=et Number 0577245969165 / Remaining Value Expires February 9, 2020 American Airlines Ticket Number 0017251014265 , Ticket Issued 1=FEB19/ Ticketed & Confirmed

Kary=a,

Thank you for contacting Centurio= services it was a pleasure speaking with you today. Pursuant to our c=nversation I wanted to provide you with a brief recap of our conversation a=d what to expect new when you are ready to use the Air France ticket.

When you are ready to use the Air France ti=ket number 0577245969165 "anywhere Air France flys" please contact our offi=e and reference American Express file number 190217-001094 along with American Expr=ss Record Locator UFHHQF. Per Air France fare rules you will still ne=d to pay the $300.00 change fee plus difference in fare. This ticket w=ll expire on February 9, 2020 . Travel must be completed by February 9= 2020 per Brandon with Air France or the ticket will be voided with no refu=ds issued.

You are confirmed o= American Airlines flight 63 on February 19, 2019 leaving Paris , CDG at 11=10am and arriving into MIA, Miami 3:25pm. Your ticket number for this=flight is 0017251014265. Natasha or one of our team members are happy=to assist you with using membership reward points to offset some or all of t=e cost of the American Airlines ticket if you desire please advise if this i= required, we spoke brief about this today on the phone. =div class="">ln conclusion, if you need to call about this matt=r please reference American Express document reference number190217-001094<=pan style="font-family: Anal; font-size: 14px;" class="">. Doing=so will allow any Centurion Relationship Associate access to this email/fil= notes.

Kind Regards,=/div>

## Harrison Berrier

Associate Relationship Man=ger/Centurion From Centurion Support on behalf of your Relations=ip Manager Natalia X. Molotkova

To learn more about e-mail security or report a suspicious e-mail, p=ease visit us at americanexpres=.com/phishing <http://blue-tls-au.aexp.com/=https://www.americanexpress.com/us/content/fraud-protection-center/types-

of=fraud.html?vgnextchannel=9ee6d6954360c110VgnVCM100000defaad94RCRD&app=nstancename=default&vanity=p
hishing>.

CO 2015 American Express. All rights r=served American Express uses 3rd party concierge service prov=ders who are not authorized to act on behalf of American Express and you ac=nowledge that American Express is in no way responsible or liable for the a=tions of the service provider and the only remedy for any claims relating t= services or products provided by the service provider is against the servi=e provider and not against American Express. You are responsible for any pu=chases, shipping charges and/or fees you authorize. We reserve the right to=note profile and preference data for servicing purposes.

<http://blue-tls-au.aexp.com/=http://icm.aexp-

static.com/Internet/SMC/en_US/tls_files/generic_black_logo_=7x60.png>

</=iv>

[---001:002215:27182---]

</=lockquote>

## Harrison Berrier (cont.)

=/body>

=

EFTA_R1_01212855
EFTA02315968