yes

On Mon, Jun 5, 2017 at 9:05 AM, Lesley Groff ██████████ <mailto:██████████> > wrote:

Sultan is requesting my help in facilitating hi= order of the 30 DNA kits....OK for me to help investigate why they =ave not been shipped?

Begin for=arded message:

From: Su=tan Bin Sulayem <██████████████████████████████████████> >

Subject: Fwd: (983918) Action Required - Your 23=ndMe Order #740-627542-142810

Date: June 3, 2017 at 1:20:16 AM EDT

To: Lesley Groff <██████████████████████ <mailto:██████████████████████> >

## Dear Lesley

<iv style="font-family:Helvetica;font-size:12px;font-style:normal;font-va=iant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start=text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">I=assumed you have not received my package yet I ordered 30 test kits = received this e mail a while agol answered it as on the following e=mail can you chase them in please

Yours
Sultan =A0

Sent from my iPhone

Begin forwarded message:

<=div>

From: customercare@23andme.com <mailto:customercare@23an=me.com>
Date: May 23,=2017 at 5:07:37 PM GMT+2
To: ssulayem <  > >
Subject: Re: (9=3918) Action Required - Your 23andMe Order #740-627542-142810
Re=ly-To: =A0cus=omercare@23andme.com <mailto:customercare@23andme.com>

<https://customercare.23andme.com/>

=td style="font-size:12px;font-weight:bold;color:rgb(255,255,255);line-height:1.5em;font-family:Helvetica,Arial,sans-serif;width:638px;text-align:left;background-image:none;padding:9px;margin-top:8px;background-position:initial

## Dear Lesley (cont.)

initial;background-repeat:initial initial">Ticket #983918: Action Required - Your 23andMe Order #740-627542-142810=/a> <https://customer=are.23andme.com/hc/requests/983918>
Hello ssulayem,

=our request (#983918 <https://customercare.23andme.com/hc/requests/98391=> ) has been updated. You can view
the update=below.
_________________________________

Taylor, May 23, 8:07 AM PDT:
Hello Jeffery,

I am reaching out to =ou with regards to your recent 23andMe order #740 chttps://customercare.2=andme.com/hc/requests/740> -62754=-142810.

Our shipment warehouse specially reviews large orders for =ompliance with the 23andMe Terms of Service. So that I may prioritize the =elease of your order through this review process, please reply to this mes=age with the intended use of the kits in your recent purchase.

Once=1receive these details, I will forward your response to the appropriate i=dividuals and follow up with you when I have more information.

Plea=e reply to this message with the requested information at your earliest co=venience. If we are unable to release your order within 5 business days fr=m the purchase date, your purchase may be automatically canceled.

B=st regards,

Taylor
The 23andMe Team

Taylor, May 23, 8:06 AM PD=: This ticket was created on your behalf by 23andMe Customer Care.

=/div>

You can update your support request by replying to this email with add=itional comments or by following this link: https://c=stomercare.23andme.com/hc/requests/983918 <https://customercare.23a=dme.com/hc/requests/983918>

</=able>
[NE2=KX-PPZR]

## Dear Lesley (cont.)

## =C2 please note

The information contained in t=is communication is confidential, may be attorney-client privileged, ma= constitute inside information, and is intended only for the use of =he addressee. It is the property of JEE Unauthorized use, disclosure=or copying of this communication or any part thereof is strictly prohib=ted and may be unlawful. If you have received this communication in =rror, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.c=m, and destroy this communication and all copies thereof, includ=ng all attachments. copyright -all rights reserved

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