To: ████████████ [████████████]
From: Natalia Molotkova
Sent: Fri 12/15/2017 4:15:04 PM
Subject: Booking confirmation (Booking number: ██████, Ride date: 21 Dec 2017 16:30 (04:30
PM))

Title: American Express ®

OK, changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████████
██████████

Hours: Mon through Friday 9AM-530PM EST

## 5pm pick up please!

On Dec 15, 2017, at 10:12 AM, Natalia Molotkova <████████████████████████████████████████>
wrote:

They said duration of the ride is 2 hours, so I make pick up at 430pm, let me know if she wants earlier or later

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm your ride. This ride like all Blacklane rides, is carbon neutral thanks to our carbon-offset program. You can find the summary of your booking below.

## 5pm pick up please! (cont.)

Booking number: 
Date and time: 21 Dec 2017 16:30 (04:30 PM)
From: 
To: Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
Distance: ca. 90 km
Price: €318.87 *
Vehicle type: Business Class
Flight number: SU 2383
Passenger: Ms. 
Mobile: + 
Email:

' All prices include statutory taxes, if applicable.

Log in to your Blacklane account at anytime to make changes to your ride or cancel for free up to 1 hour before pickup.

To cancel, please log in to your Blacklane account: <u>My Blacklane Account</u>

If you need to edit your booking, you can do so using the Blacklane app, available for Android and iPhone or using My Blacklane Account.

## 5pm pick up please! (cont.)

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! Using
the promotional code ██████, your friend will save 10 EUR/USD/GBP on their first
ride with us. After their ride, you too will receive a 10 EUR/USD/GBP voucher!

Key information from the image:

*   **Entity:** Blacklane GmbH
*   **Contact:** Legal notice, Terms, FAQ, Contact and Support, Chat with Blacklane Customer Care
*   **Support:** 24/7 Service Hotlines for US, UK, DE, FR (numbers are redacted)

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or pris recipient, any disclosure, copying, use, or distribution of the information included in this message and any at this communication in error, please notify us by reply e-mail and immediately and permanently delete this m'

American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renferme privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution d Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiate

Privacy Statement | Visit the Centurion Card website

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express and you acknowledge that Amei way responsible or liable for the actions of the service provider and the only remedy for any claims relating to sonnces or products provided by the service p service provider and not against Amencan Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the ngl

## 5pm pick up please! (cont.)

preference data for servicing purposes.

Asking

Asking

Sent from my iPhone

On Dec 15, 2017, at 10:12 AM, Natalia Molotkova <████████████████████> wrote:

<█████████████████████>

They said duration of the ride is 2 hours, so I make pick up at 430pm, let me know if she wants
earlier or later pick up time.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

█████████@████████
████████

Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm your ride. This
ride, like all Blacklane rides, is carbon neutral thanks to our carbon-offset
program. You can find the summary of your booking below.

## 5pm pick up please! (cont.)

Booking number: █████████

Date and time: 21 Dec 2017 16:30 (04:30 PM)
From: ██████████████████████
To: Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
Distance: ca. 90 km
Price: €318.87 *
Vehicle type: Business Class
Flight number: SU 2383
Passenger: Ms. █████████
Mobile: +███████
Email:

' All prices include statutory taxes, if applicable.

Log in to your Blacklane account at anytime to make changes to your ride or cancel for free up to 1 hour before pickup.

To cancel, please log in to your Blacklane account: <u>My Blacklane Account</u>

## 5pm pick up please! (cont.)

If you need to edit your booking, you can do so using the Blacklane app, available for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save!
Using the promotional code █████, your friend will save 10 EUR/USD/GBP
on their first ride with us. After their ride, you too will receive a 10 EUR/USD/GBP
voucher!

FOLLOW US

Blacklane GmbH

Legal notice I Terms I FAQ I Contact and Support I Chat with Blacklane Customer Care

24/7 Service Hotlines

| Country | Hotline |
| --- | --- |
| US | [REDACTED] |
| UK | [REDACTED] |
| DE | [REDACTED] |
| FR | [REDACTED] |


American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If

## 5pm pick up please! (cont.)

you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."

## American Express a ajoute le commentaire suivant le

Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the 3O1011$ of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and.or fees you authorize We reserve the right to note proSle and preference data for servicing purposes.