To: Amex Centurian Travel
From: Lesley Groff
Sent: Tue 11/14/2017 4:14:09 PM
Subject: Re: Change ticket ORWTHB

this looks better for the passenger at least...let me show JE..

On Nov 14, 2017, at 11:07 AM, Natalia Molotkova <redacted> wrote:

We can do:

1 LX    1327 15NOV DME ZRH 0630P 0810P

2 LX  3218 17NOV ZRH EWR 1020A 0145P
OPERATED BY UNITED AIRLINES
2 UA     489 17NOV EWR PBI 0410P 0709P

3 LX      65 21NOV MIA ZRH 0745P 1100A
3 LX    1326 22NOV ZRH DME 1220P 0550P

TOTAL FARE - USD 1545.56

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

OK.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

don't kill me...
Jeffrey just sent me:

it should be zurich to palm and miami to moscow

I will just kill myself...can you do this for him?

thanks

On Nov 14, 2017, at 10:45 AM, Natalia Molotkova <██████████████████████████████> wrote:

- Document: email thread dated Nov 14, 2017
- Role shown repeatedly: Centurion Relationship Manager (sender name present in image — not reproduced)
- Timestamps in thread: 9:13 AM; 10:03 AM; 10:23 AM; 10:45 AM (all Nov 14, 2017)
- Key messages:
  - Confirmation: "Yes." (response to bag question)
  - Question: "she will be able to check one bag, correct?"
  - Change fee: EUR 100.00
  - Issuing/fare: "$917.84, non refundable" (fare is now lower)
  - Casual reply: "it is our lucky day! thank you!"
- Signature block: Centurion Relationship Manager; Hours: Mon through Friday 9AM–5:30PM EST
- Several portions redacted (black bars) in the image

Hours: Mon through Friday 9AM-530PM EST

lets do it please issue... I think we can just leave Karyna's flight be, will let you know if he wants her earlier.

On Nov 14, 2017, at 9:13 AM, Natalia Molotkova <█████████████████████████> wrote:

1 SU 2392 15NOV SVO ZRH 0730P 0900P 2 AF 1415 17NOV ZRH CDG 0645A 0805A 2 AF /DL 3620 17NOV COG ATL 0910A 0109P MD OPERATED BY DELTA AIR LINES INC. 2 AF /DL 9040 M 17NOV F ATL PBI 0323P 0512P OPERATED BY DELTA AIR LINES INC. 3 DL 845 21NOV PBI ATL 1225P 0218P 3 DL /AF 8517 21NOV ATL COG 0525P 0740A OPERATED BY AIR FRANCE 3 DL /AF 8614 22NOV W CDG SVO 0920A 0300P OPERATED BY AIR FRANCE

TOTAL FARE - USD 1261.84

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Good morning! Deep breath and stretch .. Now you can Read: jeffrey wants to fly in and out of PB. Can you check the flights again Great. Less possible issues day of travel! )... yesterday you found flights through Atlanta and on/out of PB. PI Karyna Flight. We will worry about that later! Thank you! (Go get some )!

Sent from my iPhone

Begin forwarded message:
From: "American Express Travel"
Subject: Itinerary INCL TICKETNO for 15NOV17
Date: November 13, 2017 at 2:40:51 PM EST
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Wednesday 15 Nov 17

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CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

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A VISA IS REQUIRED FOR ENTRY INTO SWITZERLAND, USA

## Other Information (cont.)

## Flight Information

Date: 
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15 Nov 2017

Swiss International Airlines

LX 1325 M Economy Class
Moscow, Domodedovo
Zurich, Zurich-Kloten
09:05 AM
10:50 AM
3 Mrs 45 Mins
Non-stop

Unassigned

Confirmed

## Friday 17 Nov 17

## Flight Information

<table><tr><th>Date </th><th>17 Nov 2017</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>LX 66 M Economy Class</td></tr><tr><td>Origin </td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Destination </td><td>Miami, Miami International</td></tr><tr><td>Departing </td><td>09:50 AM</td></tr><tr><td>Arriving </td><td>02:35 PM</td></tr><tr><td>Estimated Time</td><td>10 Firs 45 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>Unassigned </td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Tuesday 21 Nov 17

## Flight Information

<table><tr><th>Date </th><th>21 Nov 2017</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>LX 65 T Economy Class</td></tr><tr><td>Origin </td><td>Miami, Miami International</td></tr><tr><td>Destination </td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Departing </td><td>07:45 PM</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Arriving</th><th>11:00 AM / 22 Nov 2017</th></tr><tr><td>Estimated Time</td><td>9 Hrs 15 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>Unassigned</td></tr></table>

Confirmed

## Wednesday 22 Nov 17

## Flight Information

<table><tr><th>Date</th><th>22 Nov 2017</th></tr><tr><td>Airline</td><td>' rnational Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class</td><td>LX 1326 T Economy Class</td></tr><tr><td>Origin</td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Destination</td><td>Moscow, Domodedovo</td></tr><tr><td>Departing</td><td>12:20 PM</td></tr><tr><td>Arriving</td><td>05:50 PM</td></tr><tr><td>Estimated Time</td><td>3 Hrs 30 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>Unassigned</td></tr></table>

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