To: Amex Centurian Travel[████████████████████████████████████]
From: Lesley Groff
Sent: Thur 11/16/2017 8:28:02 PM
Subject: Re: Trips for ███████ and her Parents!

says her parents will barely be at the hotel and don't need the amenities...lets book using Jeffrey's card please. OK to put deposit on his card. I understand we arc within the cancellation period.

On Nov 16, 2017, at 3:20 PM, Natalia Molotkova <blackened out> wrote:

Just making sure you saw this: Hotel: in order to receive American Express amenities, one of the guest's has to have American Express or

I can book regular rate:
THE BREAKERS PALM BEACH
1 SOUTH COUNTY ROAD
PALM BEACH FL 33480
DELUXE GUEST ROOM-RESORT VIEW KING

659.00 EFF 24NOV - 26NOV
459.00 EFF 26NOV - 27NOV
TTL TAX 231.01
APPROX. TOTAL PRICE 2008.01 USD
INCLUDES TAXES AND SURCHARGES

Deposit is required at the time of booking, we are within cancellation policy , which is 14 days. Whose card we are using?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

book hotel for checkin Nov 24 check out Nov 27 please! would be great...if I need to fill out a form let me kn

On Nov 16, 2017, at 3:07 PM, Natalia Molotkova <█████████████████████████████████> wrote:

OK, what about hotel, ok to book?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

- Document: Email thread (timestamps: Nov 16, 2017; messages at ~2:50 PM, 2:55 PM, 3:02 PM)
- Sender role: Centurion Relationship Manager (name and some email addresses redacted)
- Request: Ask to get parents seats with extra leg room
- Fare / policy:
  - Ticket class: JetBlue Mint
  - Both tickets non-refundable
  - JetBlue change fee: $150.00
  - Note: United fare is less than change fee (so no value in changing)
- Flights (from FLL):
  - 1) Airline: JetBlue (B6) 277 — 29 NOV — FLL → SFO — Dep 05:52P, Arr 09:16P
  - 2) Airline: JetBlue (B6) 278 — 03 DEC — SFO → FLL — Dep 10:26P, Arr 06:49A
- Total fare: USD 1,596.41
- Office hours in signature: Mon–Fri 9AM–5:30PM EST
- Misc: Several lines/email addresses redacted; multiple short approvals ("yes!! please issue!!!", "ok, thanks") present.

Way better:
B6 1043 24NOV EWR PBI 0932A 1232P
1 ADT 166.21
TOTAL FARE - USD 332.42
UA 450 29NOV PBI EWR 1115A 0202P
1 ADT 137.20
TOTAL FARE - USD 274.40

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

I see the problemo: parents are to fly back to NY Nov. 29! (they check out of Breakers on Nov 27....then mo sorry for confusion.

Flights for parents: depart around 9am on 24th return to NY around 10/11/12am what ever gets best price of

Nov. 24 depart Newark JetBlue 9:32 am arrive 12:32pm Nov. 29 United depart 11:15am arrive Newark 2:02pm price should be better?

On Nov 16, 2017, at 2:25 PM, Natalia Molotkova <█████████████████████████████████> wrote:

Yes, that is how I am pricing it, may be you are holding two seats at a lower fare, I don't know. I re-priced again, got fare of $575.09 per ticket.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

that flight prices out at $328.40 on Orbitz (I included seat choice and carry on bag..)? You are at $614.40 ea
could be missing something!

On Nov 16, 2017, at 2:14 PM, Natalia Molotkova <████████████████████████████> wrote:

Not really:

1 UA 1489 24NOV EWR PBI 0916A 1215P 2 UA 450 27NOV PBI EWR 1115A 0159P 1 ADT 614.40 TOTAL FARE - USD 1228.80

But if the consider later departure on return, we can do

1 DL 2358 24NOV LGA PBI 0831A 1141A 2 DL 2494 27NOV PBI LGA 1220P 0322P 1 ADT 553.59 TOTAL FARE - USD 1107.18

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@████████
██████████
Hours: Mon through Friday 9AM-530PM EST

Can we do:
24th: United from Newark depart 9:30am arrive WPB 12:32pm

27th: united depart 11:30am arrive Newark 2:15pm

Price tag should be a lot less.

On Nov 16, 2017, at 2:05 PM, Natalia Molotkova <█████████████████████████████████> wrote:

DL2358 24NOV LGA PBI 831A 1141A
B6 62 27NOV PBI LGA 944A 1230P

Total per person is $619.60

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@███████████
██████████
Hours: Mon through Friday 9AM-530PM EST

return on 27th should be around 10am...

On Nov 16, 2017, at 1:38 PM, Natalia Molotkova <██████████████████████████> wrote:

yes...sorry..I have asked ████ what they prefer so we don't go back and forth a million times! Let me call

On Nov 16, 2017, at 1:56 PM, Natalia Molotkova <██████████████████████████████> wrote:

Did you see what I sent fro parents? Evening departure on return. On November 27th they still need 12pm?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Mana er

@

Hours: Mon through Friday 9AM-530PM EST

ok thank you for this...let me ask JE what he prefers for her..

On Nov 16, 2017, at 1:43 PM, Natalia Molotkova <██████████████████████> wrote:

## From Miami:

<table><tr><th colspan="3">First class</th></tr><tr><td>1 AA</td><td>2669</td><td>29NOV MIA SFO 0545P 0915P</td></tr><tr><td>2 AA</td><td>2669</td><td>03DEC SFO MIA 1035P 0658A</td></tr><tr><td colspan="3">TOTAL FARE - USD 2055.05</td></tr><tr><td>Coach </td><td></td><td></td></tr><tr><td>1 AA</td><td>2669</td><td>29NOV MIA SFO 0545P 0915P</td></tr><tr><td>2 AA</td><td>2669</td><td>03DEC SFO MIA 1035P 0658A</td></tr><tr><td colspan="3">TOTAL FARE - USD 275.62</td></tr><tr><td colspan="3">From FLL</td></tr><tr><td colspan="3">Jet Blue mint
1</td></tr><tr><td>B6</td><td>277</td><td>29NOV FLL SFO 0552P 0916P</td></tr><tr><td>2 B6</td><td>278</td><td>03DEC SFO FLL 1026P 0649A</td></tr><tr><td colspan="3">TOTAL FARE - USD 1596.41</td></tr><tr><td colspan="3">Coach 
1</td></tr><tr><td>B6</td><td>277</td><td>29NOV FLL SFO 0552P 0916P</td></tr><tr><td>2 B6</td><td>278</td><td>03DEC SFO FLL 1026P 0649A</td></tr><tr><td colspan="3">TOTAL FARE - USD 291.40</td></tr><tr><td colspan="3">Regards, </td></tr><tr><td colspan="3">Natalia (Natasha) Molotkova</td></tr><tr><td colspan="3">n urion R I tion hi M n r</td></tr></table>

## From Miami: (cont.)

Hours: Mon through Friday 9AM-530PM EST

Return on Nov 27th still around noon?

Regards,

Natalia (Natasha) Molotkova

<u>Centurion Relationship Manager</u>

@

Hours: Mon through Friday 9AM-530PM EST

My bad, I missed it.

1 DL 2358 24NOV LGA PBI 0831A 1141A 2 DL 2370 27NOV PBI LGA 0650P 0950P 1ADT 392.40 TOTAL FARE - USD 784.80

or

1 B6 1043 24NOV EWR PBI 0932A 1232P 2 B6 1262 27NOV PBI LGA 0700P 0945P 1 ADT 408.10 TOTAL FARE - USD 816.20

Hotel: in order to receive American Express amenities, one of the guest's has to have American Express or

I can book regular rate:
THE BREAKERS PALM BEACH
1 SOUTH COUNTY ROAD
PALM BEACH FL 33480
DELUXE GUEST ROOM-RESORT VIEW KING

659.00 EFF 24NOV - 26NOV 459.00 EFF 26NOV - 27NOV

TTL TAX 231.01
APPROX. TOTAL PRICE 2008.01 USD
INCLUDES TAXES AND SURCHARGES

Deposit is required at the time of booking, we are within cancellation policy , which is 14 days.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

## From Miami: (cont.)

the parents need to depart NY around 9am on 24
-Friday Nov. 24th parents fly from NY to PB departing around 9am, coach

I am trying to find out if they prefer to spend the day in PB or get on back to NY on 29th...will come back to y

On Nov 16, 2017, at 12:59 PM, Natalia Molotkova <███████████████████████████> wrote:

no, just the parents will stay there...

On Nov 16, 2017, at 1:02 PM, Natalia Molotkova <███████████████████████████> wrote:

Yes, it is FHR hotel, I can book it, is █████ going to stay with them?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

is it part of the program....I just thought you would do it? does it require a CC authorization form? Should I h

On Nov 16, 2017, at 12:55 PM, Natalia Molotkova <redacted> wrote:

For parents's air I can offer:
B6 153 24NOV JFK PBI 215P 513P
B61262 27NOV PBI LGA 700P 945P

$364.10 per person.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
Hours: Mon through Friday 9AM-530PM EST

Are you booking Breakers yourself?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## From Miami: (cont.)

*   Hours: Monday through Friday 9AM-530PM EST
*   Republic of Belarus birthday and Passport expiration details are redacted
*   The image contains two instances of Republic of Belarus birthday/passport information.

On Nov 16, 2017, at 12:34 PM, Natalia Molotkova <████████████████████████> wrote:

## CHANGE already:

-ai

ds to check in to Breakers on Fri Nov. 24th and check out on Mon. Nov. Nov. 27th! can return from San Fran late night on Dec. 3rd back to NY...she is taking a course that ends at 7:3(

On Nov 16, 2017, at 12:32 PM, Natalia Molotkova <██████████████████████████> wrote:

Lesley, remind me spelling of parent's names, please, I believe their last names spelled a little bit different.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

On it

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

## CHANGE already: (cont.)

Hi Natasha...we need to organize the following for ████ and her partents:

-Friday Nov. 24th parents fly from NY to PB departing around 9am, coach

-Fri Nov. 24 and Sat. Nov 25 check out Sunday Nov. 26-Parents need a hotel room at the Breakers

-Wed. Nov. 29th Parents fly back to NY around noon...coach

-Wed. Nov. 29th ████ to fly from Miami or Ft. Laud to San Francisco around 5pm direct, non stop flight (pr

(PLEASE so hoping all this crazy travel stuff for thanksgiving gets done today/tomorrow with YOU!)

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