To: Amex Centurian Trave
From: Lesley Groff
Sent: Wed 10/10/2018 8:12:24 PM
Subject: Re: Exchange Tickets to Paris for

Excellent! thank you!

On Oct 10, 2018, at 3:58 PM, Natalia Molotkova
<████████████████████████> wrote:

Good Afternoon Ms. Grof,

As advised, both tickets have been sent over to our Ticketing Department to be exchanged. Upon receipt, p and if any changes are necessary, please don't hesitate to let us know.

Have a great day.

Linda King ARM/ATL

From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

Thank you for your email. I am currently out of the office.

Hello! Please do issue both tickets as advised below. Greatly appreciate all your help!

Sent from my iPhone

Good Afternoon Ms. Grof,

It was a pleasure speaking with you earlier. I wanted to make you aware of something on your ticket. As I advised, I voided the one-way ticket issued October 9th. I also checked to see if it were possible to exchange for a new flight and it is. So I wanted to provide you the amount of the additional collection and once again, get you excited. By exchanging this ticket, you will not have to keep up with a pending credit with the Airline. I can exchange an additional $48.00 that will be billed to the American Express Card. The ticket will remain non-refundable for any changes, plus any fare difference. By exchanging this one-way, you save a considerable amount of money on your ticket. Here is the flight information for your trip...

Delta 1015 14OCT S New York Kennedy-JFK Operated by Air France Charles DeGaulle-CDG 655P 815A Arrive 15OCT -

Please reply to this email <mark>and</mark> authorize moving forward with this exchange, since this was not what

And just to confirm the exact amount of | exchange, there will be an additional $91: Express Card. Again, this reservation does remain non-refundable and has a $173.00 Airline Penalty for an) Below is the flight information for Deimante....

Air France 7 14OCT S New York Kennedy-JFK Charles DeGaulle-CDG 655P 815A Arrive 15OCT
Air France 1146 15OCT M Charles DeGaulle-CDG Warsaw-WAW 935A 1150A
Lot Polish 779 15OCT M Warsaw-WAW Vilnius-VNO 115P 320P
Operated by Regional Jet OU

Your response is required to complete this reservation. Prices and availability are subject to change.

Have a good day.

Linda King ARM/ATL
From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

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