To: 
From: Natalia Molotkova
Sent: Mon 7/30/2018 4:28:26 PM
Subject: Value of ticket OWSYSE

Title: American Express ®

| Field | Value |
|---|---|
| Document type | Email thread |
| Organization | American Express® |
| Sender role | Centurion Relationship Manager (name redacted) |
| Phone | (877) 877-0987 |
| Hours | Mon–Fri 9:00 AM–5:30 PM EST |
| Dates/times in thread | Jul 30, 2018 — 11:00 AM and 11:12 AM |
| Key requests/questions | Must the flight remain Miami → Budapest or can it be switched to Budapest → Miami? What is the fee to change? |
| Change policy stated | After departure ticket is non‑refundable but can be changed |
| Change fee quoted | EUR 150.00 |
| Fare amount quoted | Round‑trip fare was 1312.31 |
| Other note | "It has to be from US to Europe."

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we have a ticke for Lasma to fly from Miami to Budapest on Aug. 10...Can you tell me what it would cost to change? if there is value? she will not take this flight...

OWSYSE

Thanks,

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