To: Natalia Molotkova[█████████████████
From: ██████████████
Sent: Thur 10/4/2018 9:24:55 PM
Subject: Re: Credit Card Authorization Form

Key information from the email:

*   **Sender:** Natalia Molotkova, Centurion Relationship Manager
*   **Date:** October 4, 2018, 4:55 PM
*   **Key Points:**
    *   The hotel received the fax.
    *   A different fax number was provided, and there's a request to create a copy of the form with only the last 4 digits of the card.
*   **Contact Hours:** Monday through Friday, 9:00 AM - 5:30 PM EST

Hours: Mon through Friday 9AM-530PM EST

Ok. Very odd thank you

Sent from my iPhone

Fax is not going through, will ask them if can email.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

??

Sent from my iPhone

Yes, just waiting for fax report first.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Can you follow up with them and make sure they receive also for me ??

## Regards, (cont.)

Sent from my iPhone

appreciate it!

Sure, with great pleasure!!

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

n00000000! I hate when you leave!! but what can I do.... I hope you have a great time! ...and I do need your help however..1 don't have a real fax machine..I fax from my computer ...I have tried now 3 times to get the 'fax' to go through and it is coming back "unsuccessful"...can you please send to the Four Seasons? I will send you the form and in next mail send you JE passport

You are doing my job!!!! Thank you!

I will be off starting tomorrow, back on October 12.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

- Issue: Credit Card Authorization form must be received 72 hours prior to date of arrival — sender notes it is less than 72 hours and asks if that will be a problem.
- Action required: Fax the completed form with copy of card and ID to 407-313-8092 (sender can fax if recipient fills it and sends back).
- Confirmation: "I called the Four Seasons... they told me it is ok and to fax right now! I have done so."
- Attachment note: "I have attached below the Credit Card Authorization form to be completed 72 Hours prior to date of arrival and faxed back to 407-313-8092."
- Sender / signature: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Office hours: Mon through Friday 9AM–5:30PM EST

## Regards, (cont.)

may be of any further assistance planning this upcoming stay. Have a great day.

Warm Regards,

Alicia Geiser

Reservations and Communications Agent

Four Seasons Resort Orlando at Walt Disney World® Resort 10100 Dream Tree Boulevard, Golden Oak, FL 32836, USA

voice: 407-313-7777

email: resortreservations.orlando@fourseasons.com

web: http://www.fourseasons.com/orlando

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