To:
From: American Express Travel
Sent: Thur 2/8/2018 12:17:08 AM
Subject: Important Insurance Information from American Express Travel RE:

Thank you for contacting American Express Travel and for your interest in booking a cruise or tour. As you review your travel plans, please find below some important information on the trip protection option(s) offered through your tour operator or cruise line.

## <u>Trip Cancellation Protection and Travel Insurance</u>

Tour operators and cruise lines typically bundle trip cancellation protection and travel insurance in their trip protection option(s).

Trip cancellation protection allows you to be reimbursed up to a certain percentage of the cost you paid if you cancel your trip. Once purchased, the cost of the trip cancellation protection is generally not refundable and the reimbursement you will receive from the tour operator/cruise line for your trip may be in cash or as a credit toward a future trip, which credit may be subject to limitations.

Travel insurance is intended to protect you and the other travelers against sudden or unforeseen events, such as travel interruption, baggage delay, medical or dental costs incurred in connection with your trip.

While trip cancellation protection and travel insurance are generally offered by tour operators and cruise lines as a package, you may be able to purchase them separately by directly calling the tour operator or cruise line or the insurance provider noted below.

The purchase of trip cancellation protection and travel insurance is not required in order to purchase any other product or service.

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

Travel insurance provides coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits and coverage may be subject to different restrictions depending upon your other coverage. You may wish to compare the terms of the travel insurance policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker.

If you have any questions about the travel insurance policy, contact the insurance provider noted below. If you have any question about the trip cancellation protection coverage, contact the tour operator or cruise line.

American Express Travel counselors are permitted to provide general information about the insurance offered through the tour operator or cruise line but are not licensed or qualified to answer technical questions about the terms and conditions of the insurance offered through the tour operator or cruise line, or to evaluate the adequacy of your existing insurance coverage.

American Express Travel provides the information above for quick reference only. It does not include or purport to include every piece of information that may be relevant to your assessment or decision to buy the trip protection option(s) offered through your tour operator or cruise line. We encourage you to carefully review the documentation of the tour operator/cruise line or insurer to understand what is covered, any applicable limitations and exclusions, and the requirements for filing a claim with the trip provider or insurer, and to make your final determination to purchase or not purchase the trip protection option based on that documentation.

This email is a servicing email meant to provide you with information to help you determine if you would like to purchase the trip protection option offered through your tour operator or cruise line in connection with your upcoming trip. This email is not sent to you for marketing purposes and you are under no obligation whatsoever to purchase any trip protection option. If you are not interested in any trip protection option(s) offered through your tour operator or cruise line, please disregard this email and its contents entirely.

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

Each state's department of insurance provides a way to file a complaint with the Commissioner of Insurance in your state of residence.

Please visit https://myamextravel.com/stateinsurance for the state insurance department contact information for filing a complaint.

Should you choose to book with one of these suppliers, links to information to assist you in evaluating available trip cancellation protection and travel insurance options are listed below:

<table><tr><th>Cruise Line</th><th>Insurer</th><th>URL Link to Description of
Coverage</th></tr><tr><td>Ama Waterways</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)

800.797.2643</td><td><u>Ama Waterways Description</u> of
<u>Coverage</u></td></tr><tr><td>Avalon Waterways</td><td>United States Fire Insurance Co

5 Christopher Way

Eatontown, NJ 07724

(NAIC No. 21113)

888.890.1500</td><td><u>Avalon Waterways Description of Coverage</u></td></tr><tr><td>Azamara Club Cruises</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)</td><td><u>Azamara Club Cruises Description of Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th></th><th>800.797.2643</th><th></th></tr><tr><td rowspan="6">Celebrity Cruises</td><td>Transamerica Casualty</td><td><u>Celebrity Cruises Description</u></td></tr><tr><td>Insurance Co</td><td><u>of Coverage</u></td></tr><tr><td>1650 Watermark Drive</td><td></td></tr><tr><td>Columbus, OH 43215</td><td></td></tr><tr><td>(NAIC No. 10952)</td><td></td></tr><tr><td>800.797.2643</td><td></td></tr><tr><td rowspan="6">Crystal Cruises</td><td>Transamerica Casualty</td><td rowspan="6"><u>Crystal Cruises Description of Coverage</u></td></tr><tr><td>Insurance Co</td></tr><tr><td>1650 Watermark Drive</td></tr><tr><td>Columbus, OH 43215</td></tr><tr><td>(NAIC No. 10952)</td></tr><tr><td>800.797.2643</td></tr><tr><td rowspan="6">Cunard Line</td><td>Transamerica Casualty</td><td rowspan="6"><u>Cunard Line Description of Coverage</u></td></tr><tr><td>Insurance Co</td></tr><tr><td>1650 Watermark Drive</td></tr><tr><td>Columbus, OH 43215</td></tr><tr><td>(NAIC No. 10952)</td></tr><tr><td>800.797.2643</td></tr><tr><td rowspan="6">Disney Cruise Line</td><td>Transamerica Casualty</td><td><u>Disney Cruise Line Description</u></td></tr><tr><td>Insurance Co</td><td><u>of Coverage</u></td></tr><tr><td>1650 Watermark Drive</td><td></td></tr><tr><td>Columbus, OH 43215</td><td></td></tr><tr><td>(NAIC No. 10952)</td><td></td></tr><tr><td>800.797.2643</td><td></td></tr><tr><td>Holland America Line</td><td>Transamerica Casualty
Insurance Co</td><td><u>Holland America Line Description</u> of <u>Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th></th><th>1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)
800.797.2643</th><th></th></tr><tr><td>Norwegian Cruise Line</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)
800.797.2643</td><td><u>Norwegian Cruise Line Description</u> of <u>Coverage</u></td></tr><tr><td rowspan="6">Oceania Cruises</td><td>Transamerica Casualty</td><td rowspan="6"><u>Oceania Cruises Description of Coverage</u></td></tr><tr><td>Insurance Co</td></tr><tr><td>1650 Watermark Drive</td></tr><tr><td>Columbus, OH 43215</td></tr><tr><td>(NAIC No. 10952)</td></tr><tr><td>800.797.2643</td></tr><tr><td>Princess Cruises</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)

800.797.2643</td><td><u>Princess Cruises Description of Coverage</u> also can be
accessed online in the
download section of the Cruise
Personalizer</td></tr><tr><td>Regent Seven Seas
Cruises</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215</td><td><u>Regent Seven Seas Cruises Description of Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th></th><th>(NAIC No. 10952)
800.797.2643 </th><th></th></tr><tr><td>Royal Caribbean
International </td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Royal Caribbean International Description</u> of <u>Coverage</u></td></tr><tr><td>Seabourn Cruise Line</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td>SeabournShield Travel
Insurance Program can be
accessed at: <u>Seabourn Cruise Line Description of Coverage</u>
or by calling Aon Affinity at 800
828-2459 with any questions
you may have</td></tr><tr><td>Silversea Cruises</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Silversea Cruises Description of Coverage</u></td></tr><tr><td>Uniworld Boutique RiverTransamerica
Cruise Collection</td><td>Casualty 
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Uniworld Boutique River Cruise Collection Description of Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th>Viking Cruises</th><th>Arch Insurance Co

300 Plaza Three

Jersey City, NJ 07311

(NAIC No. 11150)

866.413.5550</th><th><u>Viking Cruises Description of Coverage</u></th></tr><tr><td rowspan="6">Windstar Cruises</td><td>United States Fire Insurance Co</td><td><u>Windstar Cruises Description</u></td></tr><tr><td></td><td><u>of Coverage</u></td></tr><tr><td>5 Christopher Way</td><td></td></tr><tr><td>Eatontown, NJ 07724</td><td></td></tr><tr><td>(NAIC No. 21113)</td><td></td></tr><tr><td>888.890.1500</td><td></td></tr><tr><td>Tour Operator</td><td>Insurer</td><td>URL Link to Description of
Coverage</td></tr><tr><td>Abercrombie &amp; Kent</td><td>United States Fire Insurance Co

5 Christopher Way

Eatontown, NJ 07724

(NAIC No. 21113)

888.890.1500</td><td><u>Abercrombie &amp; Kent Description of Coverage</u></td></tr><tr><td>Backroads</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive

Columbus, OH 43215

(NAIC No. 10952)

800.797.2643</td><td><u>Backroads Description of Coverage</u></td></tr><tr><td>Brendan Vacations</td><td>Transamerica Casualty
Insurance Co

1650 Watermark Drive</td><td><u>Brendan Vacations Description of Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th></th><th>Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </th><th></th></tr><tr><td>Classic Vacations</td><td>Arch Insurance Co
300 Plaza Three
Jersey City, NJ 07311
(NAIC No. 11150)
866.413.5550 </td><td><u>Classic Vacations Description of Coverage</u></td></tr><tr><td rowspan="5">Delta Vacations</td><td>United States Fire Insurance Co</td><td><u>Delta Vacations Description</u> 01</td></tr><tr><td>5 Christopher Way</td><td><u>Coverage</u> </td></tr><tr><td>Eatontown, NJ 07724</td><td></td></tr><tr><td>(NAIC No. 21113)</td><td></td></tr><tr><td>888.890.1500 </td><td></td></tr><tr><td rowspan="6">Disney Vacations</td><td>Transamerica Casualty</td><td rowspan="6"><u>Disney Vacations Description of Coverage</u></td></tr><tr><td>Insurance Co</td></tr><tr><td>1650 Watermark Drive</td></tr><tr><td>Columbus, OH 43215</td></tr><tr><td>(NAIC No. 10952)</td></tr><tr><td>800.797.2643 </td></tr><tr><td>Funjet Vacations</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Funjet Vacations Description of Coverage</u></td></tr><tr><td>Globus / Monograms /</td><td>United States Fire Insurance Co</td><td><u>Globus</u> family of <u>brands</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th>Cosmos</th><th>5 Christopher Way
Eatontown, NJ 07724
(NAIC No. 21113)
888.890.1500 </th><th><u>includes Monqrams and Cosmos) Description of Coverage</u> </th></tr><tr><td>Insight Vacations</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td>For any specific questions.
please call AON Affinity Travel
Protection at 1-866-808-7161</td></tr><tr><td rowspan="5">Isram World</td><td>United States Fire Insurance Co</td><td><u>Isram World Description r</u> </td></tr><tr><td>5 Christopher Way</td><td><u>Coverage</u> </td></tr><tr><td>Eatontown, NJ 07724</td><td></td></tr><tr><td>(NAIC No. 21113)</td><td></td></tr><tr><td>888.890.1500 </td><td></td></tr><tr><td>Kensington Tours</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Kensington Tours Description of Coverage</u></td></tr><tr><td>Lindblad Expeditions</td><td>United States Fire Insurance Co
5 Christopher Way
Eatontown, NJ 07724
(NAIC No. 21113)
888.890.1500 </td><td><u>Lindblad Expeditions Description</u> of <u>Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th rowspan="2">Micato Safaris
5</th><th>United States Fire Insurance Co</th><th><u>Micato Safaris Description of</u></th></tr><tr><td>Christopher Way
Eatontown, NJ 07724
(NAIC No. 21113)
88.890.1500 </td><td><u>Coverage</u> </td></tr><tr><td>Pleasant Holidays /
Journese 
300

(NAIC</td><td>rch Insurance Co
Plaza Three
ersey City, NJ 07311
No. 11150)
66.413.5550 </td><td><u>Pleasant Holidays (and Journese) Description of Coverage</u> </td></tr><tr><td>Rail Europe</td><td>NA (Travel Protection <u>Rail</u>
only provided by Rail
Europe) </td><td><u>Europe Description of Coverage</u> </td></tr><tr><td>Ski.com
300

(NAIC</td><td>Arch Insurance Co
Plaza Three
ersey City, NJ 07311
No. 11150)
66.413.5550 </td><td><u>Ski.com Description of Coverage</u> </td></tr><tr><td>Swain Destinations
Insurance
1650
Columbus,
(NAIC</td><td>ransamerica Casualty
Co
Watermark Drive
OH 43215
No. 10952)
00.797.2643 </td><td>To receive more information,
ask your Travel Professional
for a Description of Coverage,
or call the program
administrator of your chosen
insurance, Aon Affinity, at
(800) 453-4066; or Allianz, at
866-884-3556. </td></tr><tr><td>Tauck  Insurance</td><td>ransamerica Casualty
Co</td><td><u>Tauck Description of Coverage</u></td></tr></table>

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

<table><tr><th></th><th>1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </th><th></th></tr><tr><td>Trafalgar</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, O11 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Trafalgar Description of Coverage</u> </td></tr><tr><td>Travel Bound</td><td>United States Fire Insurance Co
5 Christopher Way
Eatontown, NJ 07724
(NAIC No. 21113)
888.890.1500 </td><td><u>Travel Bound Description of Coverage</u> </td></tr><tr><td>Travel Impressions</td><td>Transamerica Casualty
Insurance Co
1650 Watermark Drive
Columbus, OH 43215
(NAIC No. 10952)
800.797.2643 </td><td><u>Travel Impressions Description of Coverage</u></td></tr></table>

Contact Customer Care

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## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

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A division of American Express Travel Related Services, Inc. the Designated Responsible Person may be reached by mail at the offices of American Express Travel Related Services, Inc., .3 WFC New York, NY 10285 or by phone at 800.528.4800

Travel Arrangements for: 
American Express Travel: 
Record Locator

E-Ticket Number(s): 

Saturday 10 Feb 18

Other Information: TOUR RQST SEE G$

## <u>Trip Cancellation Protection and Travel Insurance</u> (cont.)

## Flight Information

Date 10 Feb 2018
Airline American Airlines
Airline Record Locator
Flight/Class AA 2587 M Economy Class
Origin New York La Guardia, La Guardia
Destination Chicago, Chicago O'hare International
Departing 07:30 AM
Arriving 09:21 AM
Departure Terminal Terminal B
Arrival Terminal Terminal 3
Estimated Time 2 firs 51 Mins
Stops Non-stop
Seats 17F, 17D
Confirmed

## Flight Information

Date 10 Feb 2018
Airline American Airlines
Operated By Skywest Airlines As American Eagle
Airline Record Locator
Flight/Class AA 3098 M Economy Class
Origin Chicago, Chicago O'hare International
Destination Aspen, Aspen
Departing 10:45 AM
Arriving 12:56 PM
Departure Terminal Terminal 3
Estimated Time 3 Firs 11 Mins
Stops Non-stop
Confirmed

## Tour Information

City Aspen
Tour Start Date 10 Feb 18
Villas At Snowmass Club
Confirmed

## Thursday 15 Feb 18

## Flight Information

## Flight Information (cont.)

<table><tr><th>Date </th><th>15 Feb 2018</th></tr><tr><td>Airline </td><td>American Airlines</td></tr><tr><td>Operated By</td><td>Skywest Airlines As American Eagle</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>AA 3048 V Economy Class</td></tr><tr><td>Origin </td><td>Aspen, Aspen</td></tr><tr><td>Destination </td><td>Dallas, Dallas/Fort Worth International</td></tr><tr><td>Departing </td><td>12:20 PM</td></tr><tr><td>Arriving </td><td>03:29 PM</td></tr><tr><td>Estimated Time</td><td>2 Hrs 9 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>15B, 15A</td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Flight Information

<table><tr><th>Date </th><th>15 Feb 2018</th></tr><tr><td>Airline </td><td>American Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>AA 1170 V Economy Class</td></tr><tr><td>Origin </td><td>Dallas, Dallas/Fort Worth International</td></tr><tr><td>Destination </td><td>New York La Guardia, La Guardia</td></tr><tr><td>Departing </td><td>04:35 PM</td></tr><tr><td>Arriving </td><td>08:58 PM</td></tr><tr><td>Arrival Terminal</td><td>Terminal B</td></tr><tr><td>Estimated Time</td><td>3 Hrs 23 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>32D, 32F</td></tr></table>

Confirmed