To: ██████████████ [███████████████████████████████]
From: Natalia Molotkova
Sent: Wed 8/22/2018 5:42:32 PM
Subject: Fight for ████ ██████ WLOOWY

Title: American Express ®
Ticket is on its way.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for ████...

On Aug 22, 2018, at 1:36 PM, Natalia Molotkova <███████████████████████████████████>
wrote:

Round trip fare went up - $854.21

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $854.21.

• Ticket is non-refundable, $275.00 change penalty applies plus difference in fare.

• Mon 10 Sep - British Airways 182 - Economy - 7h 05m

Departing: New York John F Kennedy Airport, (JFK) at 11.00pm

Arriving: London Heathrow Airport, (LHR) at 11.05am

## • Thu 20 Sep - British Airways 115 - Economy - 7h 55m

Departing: London Heathrow Airport, (LHR) at 2.30pm

Arriving: New York John F Kennedy Airport, (JFK) at 5.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@█████████
████████
Hours: Mon through Friday 9AM-530PM EST

## • Thu 20 Sep - British Airways 115 - Economy - 7h 55m (cont.)

thanks

Let me check fare rules.

Regards,
Natalia (Natasha) Molotkova
<u>Centurion Relationship Mana er</u>

a

Hours: Mon through Friday 9AM-530PM EST

Please reserve the round trip for ███ Is that a changeable price?

Sent from my iPhone

unbelievable...ok...let me show

[ ]

Yes:

BA 182 10SEP JFK LHR 1100P 1105A

TOTAL FARE - USD 2773.40

But, we can do round trip ticket at $769.21 only

1 BA 182 10SEP JFK LHR 1100P 1105A
2 BA 115 20SEP LHR JFK 0230P 0525P

TOTAL FARE - USD 769.21

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Is there an economy seat on the BA#182 Flight? Price?

Sent from my iPhone

## • Thu 20 Sep - British Airways 115 - Economy - 7h 55m (cont.)

Thank you. Will get back to you.

Sent from my iPhone

Coach

AIR INDIA LTD Al 172 L 10SEP M EWR LHR 1030P 1015A 1ADT 533.40 533.40 TOTAL FARE - USD 533.40

H1 /PF 1930 10SEP EWR STN 1050P 1100A OPERATED BY PRIMERA AIR SCANDINAVIA NS

TOTAL FARE - USD 304.70

British Airways
BA 182 10SEP JFK LHR 1100P 1105A
TOTAL FARE - USD 2773.40

Delta
DL 402 10SEP JFK LHR 1045P 1050A
TOTAL FARE - USD 1454.40

Virgin Atlantic
VS 2 10SEP EWR LHR 1030P 1035A

TOTAL FARE - USD 1454.40

Premium economy

BA 182 10SEP JFK LHR 1100P 1105A

TOTAL FARE - USD 3133.40

Regards,
Natalia (Natasha) Molotkova
<u>Centurion Relationship Manager</u>

Hours: Mon through Friday 9AM-530PM EST

Morning!  has decided she wants to depart on Sept 10th for London but as close to midnight as possible price for coach, economy comfort too. One way. Non Refundable and Refundable price if exists. thanks!

Begin forwarded message:

## • Thu 20 Sep - British Airways 115 - Economy - 7h 55m (cont.)

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for:  /:  10SEP18 WLOOWY
Date: August 17, 2018 at 3:56:31 PM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from <u>a notification</u> only address that cannot acce questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://mvamextravel.com/baqqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary • arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Ph details and add link to your bookmarked favorites for easy access in the future:

## View your Trips

## American Express Travel WLOOWY
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing aut
office by 11:20 PM on August 20, or this entire reservation will automatically cancel.

Monday 10 Sep 18

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Flight Information

Date 10 Sep 2018
Airline Hahn Air Systems
Airline Record Locator A7SGCT
FlighUClass 111 1930 U Business Class
Origin Newark, Newark Liberty International
Destination London, London Stansted
Departing 10:50 PM
Arriving 11:00 AM/ 11 Sep 2018
Estimated Time 7 Hrs 10 Mins
Stops Non-stop

## Confirmed

<u>Entry and Exit Information for Travel</u>

## Confirmed (cont.)

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the me requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the ; expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers I mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/priva</u>

See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before y such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, ; "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for, or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but nol services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or sche floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accide telecommunications lines or facilities, or third party technology systems, or any other cause beyond the conti

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yc factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reac to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensat administrative services that we perform for them, such as granting them access to our marketing channels, supporting technology initiatives. In addition, we receive compensation from suppliers when customers use • Express products to pay for supplier products and services. From time to time we may enter into other busi arrangements, including levels and types of compensation and incentives we receive, are subject to change itineraries, we may consider a number of factors, including supplier availability and your preferences. The rr influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: . Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

## PDF itinerary attachment: (cont.)

Round trip fare went up - $854.21

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $854.21.

	• Ticket is non-refundable, $275.00 change penalty applies plus difference in fare.

• Mon 10 Sep - British Airways 182 - Economy - 7h 05m Departing: New York John F Kennedy Airport, (JFK) at 11.00pm Arriving: London Heathrow Airport, (LHR) at 11.05am

• Thu 20 Sep - British Airways 115 - Economy - 7h 55m Departing: London Heathrow Airport, (LHR) at 2.30pm Arriving: New York John F Kennedy Airport, (JFK) at 5.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks

Let me check fare rules.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please reserve the round trip for ██ Is that a changeable price?

## PDF itinerary attachment: (cont.)

Sent from my iPhone

unbelievable...ok...let me show ███..

Yes:

BA 182 10SEP JFK LHR 1100P 1105A

TOTAL FARE - USD 2773.40

But, we can do round trip ticket at $769.21 only

1 BA 182 10SEP JFK LHR 1100P 1105A
2 BA 115 20SEP LHR JFK 0230P 0525P

TOTAL FARE - USD 769.21

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Is there an economy seat on the BA#182 Flight? Price?

Sent from my iPhone

Thank you. Will get back to you.

Sent from my iPhone

Coach

AIR INDIA LTD Al 172 L 10SEP M EWR LHR 1030P 1015A 1ADT 533.40 533.40 TOTAL FARE - USD 533.40

## PDF itinerary attachment: (cont.)

H1 /PF 1930 10SEP EWR STN 1050P 1100A OPERATED BY PRIMERA AIR SCANDINAVIA NS

TOTAL FARE - USD 304.70

British Airways
BA 182 10SEP JFK LHR 1100P 1105A
TOTAL FARE - USD 2773.40

Delta
DL 402 10SEP JFK LHR 1045P 1050A
TOTAL FARE - USD 1454.40

Virgin Atlantic
VS 2 10SEP EWR LHR 1030P 1035A

TOTAL FARE - USD 1454.40

Premium economy

BA 182 10SEP JFK LHR 1100P 1105A

TOTAL FARE - USD 3133.40

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning!  has decided she wants to depart on Sept 10th for London but as close to midnight as possible. she does not care which airport. Give me price for coach, economy comfort too. One way. Non Refundable and Refundable price if exists. thanks!

Begin forwarded message:

From: "American <u>Express Travel"</u> <itinera <u>m amextravel.com></u>
Subject: Itinerary for 10SEP18 WLOOWY
Date: Au ust 17 2018 at 3:56:31 PM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address

## PDF itinerary attachment: (cont.)

that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-: .

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baciciage</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future:

View your Trips

## American Express Travel WLOOWY
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing authorization is received. Please contact your travel office by 11:20 PM on August 20, or this entire reservation will automatically cancel.

Monday 10 Sep 18

Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Flight Information

Date 10 Sep 2018
Airline Hahn Air Systems
Airline Record Locator A7SGCT
Flight/Class H1 1930 U Business Class
Origin Newark, Newark Liberty International
Destination London, London Stansted
Departing 10:50 PM
Arriving 11:00 AM/ 11 Sep 2018
Estimated Time 7 Hrs 10 Mins
Stops Non-stop

## Confirmed

<u>Entry and Exit Information for Travel</u> 

American Express strongly recommends that you periodically review www.Visacentral.com/amex for

## Confirmed (cont.)

the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## PDF itinerary attachment: (cont.)

<u>Pnvacv Statement I Visit the Centurion Card website</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. Wo reserve the right to note profile and preference data S servicing purposes.