| Field | Value |
|---|---|
| To | Apple Contact [REDACTED] |
| Cc | Rich Kahnl [REDACTED]; merwin dela cruz [REDACTED] |
| From | [REDACTED] |
| Sent | Mon 12/17/2018 11:19:17 PM |
| Subject | Re: Attn: Martin- Your order is on its way. |

super! thank you.

Email correspondence:
*   Date: Dec 17, 2018
*   Time: 6:15 PM
*   Sender: Martin O'Brien, Apple Business UES
*   Recipient: Merwin-Hope
*   Message: Hi [REDACTED] & Merwin-Hope you're both well!

Merwin-Hope Hi you're & both well!

I've requested a return label from our support team. Any items ordered and shipped via the business channel must be shipped back to our warehouse.

Once I receive the label, I will forward it to you with instructions on returning the watch.

Anything else, please let me know!

Best Wishes,

Martin O'Brien
Business Expert
Apple Upper East Side
(646) 343-2703

Office  Hours: M-F, 9am-5pm

On Dec 13, 2018, at 2:44 PM,
wrote:

Hi Martin...we need to return the watch for Emma Rod Larsen...she is a recipient in London and I placed the watch order for her on the UK website. Our <u>rifilinvin</u> tried to return today but was not able to. Can you help?

Begin forwarded message:

From: Merwin Dela cruz
Subject: Re: Your order is on its way.
Date: December 13, 2018 at 2:37:58 PM EST
To:

Hi Les,

The store will not take the watch back. It has to return to sender.

Thanks

<u>On Dec 12, 2018, at 11:13</u> AM,
wrote:

Begin forwarded message:

<table><tr><th>From: Apple Store</th><th></th><th></th></tr><tr><td>&lt;u&gt;&lt;shipment&lt;/u&gt; &lt;u&gt;notification_retail&lt;/u&gt;</td><td></td><td></td></tr><tr><td><u>business US@orders.appl</u></td><td></td><td></td></tr><tr><td><u>e.com&gt;</u></td><td></td><td></td></tr><tr><td>Subject: Your order is on
its way.</td><td></td><td></td></tr><tr><td>Date: December 6, 2018 at
<u>12:32:23 AM</u> EST</td><td></td><td></td></tr><tr><td></td><td></td><td></td></tr><tr><td>[x]</td><td></td><td></td></tr><tr><td colspan="3">Shipping Notification</td></tr><tr><td>Order number:</td><td></td><td>Date ordered:</td></tr><tr><td>2842672837
Bill to:</td><td></td><td>December 04, 2018
Ship to:</td></tr><tr><td>HBRK ASSOCIATES INC</td><td></td><td>Emma Rod Larsen</td></tr><tr><td>HBRK ASSOCIATES INC</td><td></td><td>HBRK ASSOCIATES INC</td></tr><tr><td>575 LEXINGTON AVE FL</td><td>4</td><td>c/o Jeffrey Epstein</td></tr><tr><td>NEW YORK NY 10022-6146</td><td></td><td>9 East 71st Street</td></tr><tr><td>USA</td><td></td><td>NEW YORK NY 10021-4</td></tr></table>

USA

Ship Date: Dec 06, 2018

Shipping Method: Standard Shipping

Delivery Reference Number: 8595072891

Carrier Tracking Number : 1ZA437506720439070

Visit Order Status to view your order details.

## Product / Description

Apple Watch Series 4 GPS r Cellular, 40mm Space Gray Aluminum Case with Black Sport Band

MTUG2LL/A

## If you have any questions concerning your order, please contact your Busim

Apple. Upper East Side

940 Madison Avenue

New York, New York 10021

uppereastsidebusiness@apple.com

1-646-3432703

## Frequently Asked Questions

What if I will not be available to receive my shipment?

Most of our shipments contain valuable items, so our carriers are required to obtain a sigi orders delivered by Postal Service do not require a signature. If you are unable to sign fo calling card. You can then contact the carrier directly to schedule a new delivery appoint/ delivery address.

For more information about Apple's delivery options, visit online Help.

## How do I track my shipment?

Visit online Order Status to view the most up-to-date status of your order. If you ordered separate shipments with no additional shipping charges. For more information about ship online Help.

## How do I track my shipment? (cont.)

You can also contact your Business Team with any questions.

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