From: Lesley Groff <██████████████>
Sent: Friday, December 23, 2016 11:52 PM
To: █████████
Subject: Re: Itinerary INCL TICKETNO for ██████████ 17JAN17 WQCKHN

Hey =...the Amex rep just called me =ack...incredibly, to change the ticket to depart on the 16th now =s $1700 more! This can happen! He said it is possible the airline =hanges it back but you never know...there is limited availability =nd that has something to do with it...Not sure if you still want =o change to the 16th? WE =ould

On Dec 23, 2016, at 6:27 PM, █████████ =lt;███████████████████████> wrote:

Yes please :) let's change from =he 17 to the 16. Thank you so much, Lesley!

On Dec =3, 2016, at 6:20 PM, Lesley Groff <██████████████████> wrote:

correct...=o charge to change to the exact same flight on the 16th to BOSTON...=ou want me to make this change? you are currently scheduled to =ly to Boston on the 17th..

On Dec 13, 2016, at 6:19 PM, ████████ <████████████████████> wrote:

Just to confirm, no charge at all to switch from the 17th to =6th?

On Fri, Dec 23, 2016 at 6:17 PM =elina Dubin <███████████████████
<mailto:███████████████████> > wrote:

Let's stick with the direct flight to Boston on the =6th then :) thank you so much Lesley!

On Fri, Dec 23, 2016 at 6:14 PM =esley Groff <████████████████████
<mailto:████████████████████> > =rote:

ah...l did not realize you were talking about =Y! that was the problem...lt is more expensive to fly to =Y....the flight to JFK is $877 more for (CX846) and CX890 =o NWK would be $877 as well...but they are available...

On Dec 23, 2016, at 6:05 PM, > wrote:

No worries at all! Sorry =ust want to figure out the options

<mailto: >>=rote:

hmmm... not sure..) called Amex Centurian =ravel and trusted the representative I spoke with...I will call =hem back...! sorry

On Dec 23, 2016, at 6:02 PM, > wrote:

Are =lights CX846 or CX890 from HKG to NYC not avail on the 15th? Im seeing =oth flights on my computer but maybe they aren't available for =xchange?

On Fri, Dec 23, =016 at 5:55 PM Lesley Groff <████████████████
<mailto:███████████████> > =rote:

there are no direct flights =n the 15th at all...you would have to connect...I didn't =hink you would want to do that so did not investigate...you could =ake the exact same flight you are currently scheduled for on the 16th =nd it would be an even exchange...

On Dec 23, 2016, at 5:50 =Kt

<mailto > =rote:

Would it be the same exchange if I flew direct to =ew York on the 15th? Or is

that a whole separate thing?

On Fri, Dec 23, 2016 at 5:46 PM =esley Groff <██████████████████
<mailto:██████████████████> > =rote:

The ticket is fully =efundable...We would just pay the difference in fare (if there is =ny)...no direct flights on the 15th...if you flew back on the =6th it would be an even exchange...there are seats available =till in business class at the moment...

On Dec 23, 2016, at 2:00 =M, ███████████ <██████████████
<mailto:█████████████████████> > =rote:

Thank you so much! Sorry =or the trouble.

On Fri, Dec 23, 2016 at 1:52 PM =esley Groff <██████████████████
<mailto:████████████████████> > =rote:

Sure. Will find out.

Sent from my iPhone

On =ec 23, 2016, at 1:07 PM, ████████ <███████████> wrote:

Hi Lesley,

I have a quick favor =o ask. Is there any chance you could check for me if there
would be any =ost to change my flight to the 15th or the 16th of January? I'm not =ure if I'll change it yet, but just
wanted to know what would be the =ost of doing so just in case.

Thank you so =uch!

On Fri, Oct 28, =016 at 10:28 AM Lesley Groff <████████████████
<mailto:████████████████> > =rote:

Very welcome

Sent from my iPhone

On =ct 28, 2016, at 10:25 AM, ██████ <████████████████> wrote:

Thank you so =uch!

On Oct 28, =016, at 9:53 AM, Lesley Groff <████████████████
<mailto:████████████████> > =rote:

Hi ███...here =s your ticket back to Boston from Hong Kong on Jan. 17th!
Hope =ou have a great time. Please confirm back to me receipt of this =icket. Thanks, Lesley

Begin forwarded =essage:

Subject: Itinerary INCL TICKETNO for ██████████ 17JAN17 = ██████

To:=LESLEY.JEE@GMAIL.COM

DO NOT REPLY TO THIS EMAIL. This message =as sent from a notification only address that cannot accept incoming =essages. If you have any questions, please contact Centurion =ravel Service at 1- 877-877-O987.

If airline tickets are purchased for this =tinerary:

=irline Baggage Fee/Rules may apply and can be accessed by =isiting:

=a href="https://myamextravel.com/baggage" class="gmail_msg" =arget="_blank">https://myamextravel.com/baggage

Your travel arrangements =re outlined below in the email. Please refer to attached PDF =ttachment and itinerary for more details regarding your travel =rrangements. Your Centurion Travel Service travel plans have been =osted to a secure website. Please click on the link to view your =rip details and add link to your bookmarked favorites for easy access =n the future:

=nbsp;
View your Digital Itinerary

American Express Travel =ecord Locator WQCKHN

E-Ticket Number(s)

Tuesday 17 Jan 17

4

## Other Information

## CITIZENS OF UNITED STATES MUST CARRY A VALID =ASSPORT

## Flight Information

Date 17 Jan 2017
Airline Cathay =acific
Airline Record Locator
Flight/Class CX =12 I Business Class
Origin Hong Kong, Hong Kong International
Destination Boston, Logan International
Departing 06:05 PM
Arriving08:50 PM
Departure Terminal Terminal 1
Arrival TerminalTerminal E
Estimated Time 15 Hrs 45 Mins
Stops Non-stop
Seats 12A
Confirmed

## =u class="gmail_msg">Entry and Exit Information for Travel =/u>

American Express strongly recommends =hat you periodically review www.Visacentral.com/amex <http://www.visacentral.com/amex> for the most up to =ate and accurate entry/exit requirements for your travel destination. =ue to frequent changes, American Express cannot guarantee the accuracy =f the information provided and expressly disclaims any liability for =ny inaccurate or incomplete information contained on that site.

=ou may receive customer service emails even if you have requested not =o receive email marketing offers from American Express. For details =bout our e-mail practices, please review the American Express Privacy =tatement at http://www.americanexpress.com/privacy.

## =u class="gmail_msg">Entry and Exit Information for Travel =/u> (cont.)

=nbsp;

=ee attached itinerary PDF or link for full terms and =onditions.

=div class="gmail_msg">

=

=div class="gmail_msg">

=PDF itinerary attachment:

If you are =nable to view the PDF attachment, ensure you have Adobe Acrobat Reader. =efer to website below to download and install this free =oftware.

=div class="gmail_msg">

=

=div class="gmail_msg">

=http://www.adobe.com/products/acrobat/readstep.html<=div>

=nbsp;

=hank you for choosing American Express Centurion Travel Service and =ave a pleasant trip.

## =u class="gmail_msg">Entry and Exit Information for Travel =/u> (cont.)

=lease be advised that certain mandatory hotel-imposed charges, =ncluding, but not limited to, daily resort or facility fees, may be =pplicable to your stay and payable to the hotel operator at check-out =rom the property. You may wish to inquire with the hotel before =our trip regarding the existence and amount of such charges.

=nbsp;

=iability Statement. American Express Travel Related Services =ompany, Inc. and its parent, subsidiaries, affiliates and =epresentatives (collectively, "Amex") act as an agent for travel =uppliers and you understand and agree that Amex shall not be liable for =ny loss, injury, expense or damage to persons or property resulting, =irectly or indirectly, from (1) the acts of omissions of travel =uppliers, including but not limited to delays, overbooking's, =ancellation of services, cessation of operations, accidents or failures =f equipment, or changes in fares, itineraries or schedules; or (2) acts =f God, fires, earthquakes, floods, climatic aberrations, acts of =overnmental authorities, civil unrest, strikes, riots, theft, disease, =ccidents or failures related to the public internet, telecommunications =ines or facilities, or third party technology systems, or any other =ause beyond the control of Amex.

=ntermediary Disclosure. Amex assists you in finding travel suppliers =nd making arrangements that meet your individual needs. We consider =arious factors in identifying travel suppliers to you and recommending =pecific itineraries. In this role, we are acting as an independent =hird party and not as a fiduciary. We want you to be aware that certain =uppliers pay us commissions as well as incentives for reaching sales =argets or other goals, and from time to time may also provide =ncentives to our travel counselors. Certain suppliers may also =rovide compensation to us for various marketing and administrative =ervices that we perform for them, such as granting them access to our =arketing channels, participating in marketing programs and supporting =echnology initiatives. In addition, we receive compensation from =uppliers when customers use the American Express Card or other American =xpress products to pay for supplier products and services. From time =o time we may enter into other business relationships with =uppliers and these arrangements, including levels and types of =ompensation and incentives we receive, are subject to change. In =dentifying suppliers and recommending itineraries, we may consider a =umber of factors, including supplier availability and your =references. The relationships we have with suppliers may also =nfluence the suppliers we identify and the itineraries we =ecommend.

=div class="gmail_msg">

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## =u class="gmail_msg">Entry and Exit Information for Travel =/u> (cont.)

=div class="gmail_msg">

=California State Seller of Travel Registration Number: 1022318. =ashington
State Seller of Travel Registration Number: =BI#600469694. Iowa: TA# 669 Registered Iowa Travel =gency.

=nbsp;

=nbsp;

<███████████-WQCKHN.pdf>

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