From: Delta Air Lines <██████████████████████>
Sent: Thursday, October 11, 2012 9:38 PM
To: ███████████████
Subject: ██████ NYC-LAGUARDIA 11OCT12

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To access your boarding pass at the airport, print email now and scan at a Delta self-service kiosk.

Please review this information before your trip. If you need to contact Delta or check your flight information, go to delta.com</=> or call 1-800-221-1212. For a complete list of world wide phone numbers, please visit <http://e.delta.com/a/hBQaRV=B8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl4> www.delta.com/contact_us <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl7>.

## NON=EF/PENALTY/APPLIES

This ticket is non-refundable unless issued at a fully refundable fare. Some fares may not allow changes. If allowed, any change to your itinerary may require payment of a change fee and increased fare. Failure to appear for any flight without notice to Delta will result in cancellation of your remaining reservation.

Note: When using certain vouchers to purchase tickets, remaining credits may not be refunded. Additional charges and/or credits may apply and are displayed in the sections below.

## NON=EF/PENALTY/APPLIES (cont.)

## NON=EF/PENALTY/APPLIES (cont.)

## NON=EF/PENALTY/APPLIES (cont.)

lAt the time of check=in with Delta, SkyMiles Medallion• members, SkyTeam Elite & Elite Plus, =laska MVP & MVP Gold are eligible for fee waivers and other benefits. Bas=c Cardmembers with a Gold, Platinum, or Reserve Delta SkyMiles Credit Card=from American Express are eligible for the first bag fee waiver. More det=ils on the program can be found at delta.com=firstbagfree <http://e.delta.com/a/hBQaRVABBLP6IB8hNh5Nsx4yZ.B8LP6I14/dI55> . Please be aware that lower baggage fees may be availabl= when you check in online. Additional fees apply for oversize, overweight= or additional pieces of checked baggage. Please review Delta's baggage gu=delines for details.

2BusinessElite/First/Business Class weight allowance reverts to =0 lbs for all checked bags beyond regular free allowance.

Travelers to/from Key West, Florida are limited to one checked bag.

You must be checked in and at the gate by the applicable check-in deadlines or your reservation may be cancelled. Please review Delta's check-in=20 requirements <http://e.delta.com/a/hBiaaRVAB81P6IB8hNh5Nsx4y2.881P6I14/dI26> guidelines for details. Check-in requirements vary by airline, so if your ticket includes travel on other airlines, please check with the operating carrier on your ticket.

## NON=EF/PENALTY/APPLIES (cont.)

Do you have comments about our service? Please email <http://e.delta.com/a/hE5ClaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dI9> =20 us to share them.

Questions regarding your upcoming flight? Please contact us at the following:
Delta <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl7> =20 1-800-221-1212 | Air France
<http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl2> 1-800-237-2747 | Alitalia
<http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl3> 1-800-223-5730 | KLM
<http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl29> =20 1-800-618-0104

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<http://f.chtah.com/i/5/2083323528/1x2.gif> Terms &= Conditions

Conditions of Carriage

Air transportation on Delta and the Delta Connection° carriers is subject to Delta's conditions=20 of carriage chttp://e.delta.com/a/hBgaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dI8> . They include terms governing for example:

• Limits on our liability <http://e.delta.com/a/hBO.aRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl=4#INTLLMT> =20 for personal injury or death of passengers, and for loss, damage of delay of goods and baggage.

• Claim restrictions <http://e.delta.com/a/hBC1aRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dI10=BAGGAGE> including time periods within which you must file a claim or bring action against us.

• Our right to change terms <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4y2.=8LP6I14/dI11tichanges> of
the contract.

* Check-in requirements <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl12=CHECK> and other rules established when we may refuse carriage.

<http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl16#refusa=>:

## NON=EF/PENALTY/APPLIES (cont.)

* Our rights and limits of our liability for delay of failure to perform=20 service <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dl13#delay>, including schedule change, substitution of alternative air carriers or aircraft, and rerouting.

* Our policy on overbooking=20 flights <http://e.delta.com/a/hBQaRVAB8LP6IB8hNh5Nsx4yZ=B8LP6I14/dl15#OVERBOOK>, and your rights if we deny you boarding due to an oversold flight.

These terms are incorporated by reference into our contract with you. You=20 may view these conditions=20 of carriage <http://e.delta.com/a/hBCIaRVABBLP6IB8hNh5Nsx4yZ.B8LP6I14/dI8> on delta.com, or by requesting a copy from Delta.

You have received this email because you elected to receive your Electronic Ticket receipt sent to you via email. If you would like to take advantage of other Delta email programs featuring special fares, promotions, information and flight updates, please visit: delta.com/emailprograms <http://e.delta.com/a/hBOaRVAB8LP6IB8hNh5Nsx4yZ.B8LP6I14/dI18> or delta.com/notifications <http://e.delta.com/a/hBfaaRVAB8LP6IB8hNhSNsx4yZ.B8LP6I14/dI25> .

This document establishes the creation of your electronic EMD(S) in our com=uter systems. It does not constitute a document of carriage. Where this document is issue= for transportation or services other than passenger air transportation, specific terms and con=itions may apply. These terms and conditions may be provided separately or may be obtain from=the issuing agent.

## COPYRIGHT INFORMATION

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