To: Natalia Molotkova
From: 
Sent: Fri 5/11/2018 7:05:38 PM
Subject: Re: Trip for  -Italy



Sent from my iPhonc

Key information from the email thread:

*   **Sender:** Natalia Molotkova
*   **Organization:** Centurion Relationship Manager
*   **Work Hours:** Monday through Friday, 9 AM - 5:30 PM EST
*   **Date:** May 11, 2018
*   **Email exchange content:** Includes reminders about "VINO" (Wine) and the Latin phrase "In Vino Veritas".

Hours: Mon through Friday 9AM-530PM EST

You always impress me! I know some Italian too! Pasta! Pizza! Meatball! All my favorites 9.,

Sent from my iPhone

On May 11, 2018, at 2:30 PM, Natalia Molotkova wrote:

So, they were going to Italy, so... I can speak a little bit of Italian. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Ha! I had to look that up!!

## Sent from my iPhone

On May 11, 2018, at 2:13 PM, Natalia Molotkova wrote:

Vabene.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

## Will do

## Will do (cont.)

Sent from my iPhone

On May 11, 2018, at 2:10 PM, Natalia Molotkova wrote:

OK, keep me posted.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Ok. Thanks for this anyway. The May depart May 23 now. I don't know. Driving me crazy.

Sent from my iPhone

On May 11, 2018, at 1:32 PM, Natalia Molotkova wrote:



OK, got air already:

I. Air:

1=1- - two separate tickets will be issued, way cheaper that way. Outbound Aeroflot SU1157 22MAY ROV SVO 420P 620P SU2428 22MAY SVO BLQ 805P 1035P Non-refundable fare is $218.70, change fee EUR35.00, refundable - $289.70. Return - Air France AF1231 05JUN MXP CDG 335P 505P Non-refundable nonchangable is $109.00, refundabel - $ 218.00



1 AF 1828 22MAY CDG BLQ 1255P 0235P

2 AF 1231 05JUN MXP CDG 0335P 0505P , non-refundable, and changes are not permitted.

Refundable fare is $480.40.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Will do (cont.)

- Document: Email thread (multiple redacted lines)
- Office hours repeated: Mon through Friday 9AM–5:30PM EST
- Dates/times:
  - May 11, 2018 — emails at 12:10 PM and 12:15 PM from Natalia Molotkova
  - Flight arrival to Bologna: 10:35 PM (stated as the only available flight)
  - Travel requests for May 22 (details below)
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Key actions/notes:
  - “HOLD ON THIS!! Dates may change a tad…”
  - One person can arrive earlier, rent a car and drive to the hotel
  - Confirmation requested: 10:35 PM Bologna arrival acceptable
  - Response: “OK, on it.”
- Travel requests (some details redacted):
  - Organize airfare, rental cars, and hotel stays
  - May 22: flight for a traveler from Paris to Bologna (should arrive around same time as another traveler; listed as afternoon)
  - May 22: flight for a traveler from Rostov to Bologna (should arrive around same time as the other traveler)
- Several recipient and traveler names/details are redacted in the image.

## Will do (cont.)

in afternoon)

Check in to a Hotel in Bologna (1 room to share. Should be 3/4 star, Under name she will give her own CC.)

-May 23 Check out of Hotel in Bologna

-May 22 Rent Car in Bologna will be driver. She is over 25 and has her own Credit Card)

-May 23 Drive to Florence and drop off Car in Florence

(I will get them an Airbnb for Florence May 23-26...they then go to Tuscany for a cooking class I will sign them up for May 26-June 2)

-June 2 Rent Car in Florence and Drive to Milan

-June 3 Drop Car off in Milan

-June 2-5 Reserve the Hotel Il Duca in Milan (2 rooms we must reserve) Need price for regular rooms.

will use her Credit Card, but

-June 5 flight from Milan to Paris for both

(afternoon flight please)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You aro responsible for any purchases. shipping charges andfor fees you authorize. We reserve the right to note profile and preference data for servicing purposes.