To: █████████████████████████ █████████████████████████
From: Natalia Molotkova
Sent: Fri 12/14/2018 4:32:14 PM
Subject: Flight for ███████ ███████ Dec. 19

Title: American Express ®

Sorry, here is Four Seasons:

PREMIER GARDEN VIEW TERRACE ROOM KING BED - 420.00EUR per night plus tax per room.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: EUR2550.00. Daily resort and additional fees may apply.

Cancellation is 7 days.

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

How about THE PEARL MARRAKECH hotel?

https://www.thepearlmarrakech.com/

DELUXE room is 253.00EUR per night plus tax.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: EUR1518.00. Daily resort and additional fees may apply.

Cancellation is 48 hours.

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Great. Thx. Four seasons?

Sent from my iPhone

Cool, working on hotel now.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Please purchase ticket stated below for



Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

- Total air reservation, including taxes and fees: $221.50.

	- Ticket is non-refundable after departure.

• Ticket is refundable, cancellation penalty of EUR100.00 will apply; changes are subject to difference in fare plus EUR50.00 change fee.

• Wed 19 Dec - Royal Air Maroc 749 - Economy 3h 10m Departing: Orly Airport, Paris (ORY) at 12.15pm Arriving: Menara Airport, Marrakech (RAK) at 3.25pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Her hours are Monday through Friday, 9 AM-5:30 PM EST.
*   Travel request: Royal Air Morocco flight departing ORLY on Dec 19th at 12:15 pm to Morocco, one way coach, changeable ticket.
*   A 5-star hotel is needed in Morocco for December 19-21.
*   3 deluxe rooms are requested for and Karyna.
*   Destination city: Marrakech.

## Regards, (cont.)

Key details from the email:

*   Request: Book EasyJet flight departing Geneva on Dec 19 to Marrakesh.
*   Alternative Itinerary: Royal Air Maroc 749, Paris (ORY) to Marrakech (RAK) on Dec 19, 12:15pm - 3:25pm, Economy (3h 10m).
*   Cost: $221.50 (including taxes and fees).
*   Ticket: Non-refundable after departure. Refundable with penalties (EUR100 + fare difference + EUR50 change fee).
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at 12:15pm to
Morocco for ███ ███. One way coach, changeable ticket.

We also need a 5 star hotel for ████, Karyna and ███ Dec. 19-21 in Morocco. I think 3 deluxe rooms.

Can you book Easy Jet? If so, Karyna and  need to fly Easy Jet departing Geneva on Dec. 19th to Marrakesh at 2:55pm arriving 6pm...

Cool, working on hotel now.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please purchase ticket stated below for ██████

Sent from my iPhone

## Regards, (cont.)

| Field | Details |
|---|---|
|Total air reservation (including taxes & fees)| $221.50 |
|Fare rules / cancellation | - Ticket is non-refundable after departure. <br> - Ticket is refundable: cancellation penalty EUR 100.00; changes subject to fare difference + EUR 50.00 change fee. |
|Flight | Wed 19 Dec — Royal Air Maroc 749 — Economy |
|Duration | 3h 10m |
|Departure | Orly Airport, Paris (ORY) — 12:15 PM |
|Arrival | Menara Airport, Marrakech (RAK) — 3:25 PM |
|Action requested | "Please reply to this email and provide your authorization to proceed." |
|Sender / Signature | Natalia (Natasha) Molotkova — Centurion Relationship Manager |
|Contact hours | Mon–Fri 9:00 AM–5:30 PM EST |
|Other notes | Message includes "Yes" and "Sent from my iPhone." Some contact details are redacted. Signature block repeats; recipient asked "Which city in Morocco? Marrakech?"

## Regards, (cont.)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████
████████

Hours: Mon through Friday 9AM-530PM EST

HI Natasha....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at 12:15pm to Morocco for █████ █████. One way coach, changeable ticket.

We also need a 5 star hotel for █████, Karyna and █████ Dec. 19-21 in Morocco. I think 3 deluxe rooms.

Can you book Easy Jet? If so, Karyna and █████ need to fly Easy Jet departing Geneva on Dec. 19th to Marrakesh at 2:55pm arriving 6pm...

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $221.50.

• Ticket is non-refundable after departure.

• Ticket is refundable, cancellation penalty of EUR100.00 will apply; changes are subject to difference in fare plus EUR50.00 change fee.

• Wed 19 Dec - Royal Air Maroc 749 - Economy 3h 10m
Departing: Orly Airport, Paris (ORY) at 12.15pm
Arriving: Menara Airport, Marrakech (RAK) at 3.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

███████████@███████████

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Yes
Sent from my iPhone

Which city in Morocco? Marrakech?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at 12:15pm to
Morocco for █████ █████. One way coach, changeable ticket.

We also need a 5 star hotel for , Karyna and  Dec. 19-21 in Morocco. I think 3 deluxe rooms.

Can you book Easy Jet? If so, Karyna and  need to fly Easy Jet departing Geneva on Dec. 19th to Marrakesh at 2:55pm arriving 6pm...

## Regards, (cont.)