To: <u>Natalia Molotkova</u>
From:
Sent: Wed 6/14/2017 9:42:58 PM
Subject: Re: Ticket for Kevin Ouvre

Great. Thanks. No hotel needed. He will stay on Jeffreys island !

Sent from my iPhonc

On Jun 14, 2017, at 5:30 PM, Natalia Molotkova < wrote:

Key information from the image:

*   **Natalia Molotkova:** Centurion Relationship Manager.
*   **Fare for BB:** $104.10
*   **Hours:** Mon-Fri 9AM-5:30PM EST, Tue, Thur, Fri 9AM-5:30PM EST
*   Tickets are non-refundable.
*   **Trade Wind:** No change fee (if changed 24+ hours before departure).
*   **BB:** $75 change fee (same 24+ hour rule), non-refundable.
*   Jeffrey did not answer.

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Hotel?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Issue ticket for Kevin please! We have approval! Thx

Sent from my iPhone

On Jun 14, 2017, at 4:37 PM, Natalia Molotkova
wrote:

super thanks!

On Jun 14, 2017, at 4:37 PM, Natalia Molotkova <redacted> wrote:

OK, holding flights.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

I need to pass this by JE! hotel as well...Kevin might be able to just stay on the island

- Date/time: Jun 14, 2017 — 4:21 PM (also earlier 3:57 PM)
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Main message: "Two separate tickets will be issued."
  - Trade Wind portion: $971.10
  - SEABORNE AIRLINES (BB): $157.10
- Itinerary:
  1. TJ 301 — 20JUN — SBH → STT — 7:15A → 8:08A
  2. BB3529 — 22JUN — STT → SJU — 3:05P → 3:40P
  3. TJ 106 — 22JUN — SJU → SBH — 4:45P → 5:51P
- Questions/threads:
  - "OK to issue? What about hotel?"
  - "what is the price tag of the ticket I just requested?"
  - Reply: "OK, pricing."
- Contact hours (listed twice): Mon–Fri 9AM–5:30PM EST; Tue, Thur, Fri 9a–5:30p EST
- Several blocks of information are redacted (black boxes).

lets do the direct flight on 20th and the return on 22nd at 3:05pm...thanks

On Jun 14, 2017, at 3:57 PM, Natalia Molotkova <blackened out> wrote:

Latest departure woudl be
BB 3529 STT SJU 305P 340P
TJ 106 SKI SBH 445P 551P
One seat left.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

....now I need to know departures on 22nd evening? or what is even available?

On Jun 14, 2017, at 3:45 PM, Natalia Molotkova <blackened out> wrote:

ok thanks...

On Jun 14, 2017, at 3:45 PM, Natalia Molotkova <blackened out> wrote:

June 20 - there is a direct flight
TJ 301 SBH STT 715A 808A

BLUEBEARDS CASTLES RESORT
BLUEBEARDS HILL PO BOX 7480
ST THOMAS VI 00801
** 149.00 18.63TX EFF 20JUN - 21JUN
179.00 44.75TX EFF 21JUN - 23JUN
TTL TAX 63.38

## Regards, (cont.)

APPROX. TOTAL PRICE 570.38 USD
INCLUDES TAXES AND SURCHARGES

STUDIO SUITE 1 QUEEN BED PARTIAL KITCHEN

BLUEBEARDS BEACH CLUB
100 FRENCHMANS BAY
ST THOMAS VI 00801
STANDARD RATE 199.000SD
TTL TAX 211.94
APPROX. TOTAL PRICE 808.94 USD
INCLUDES TAXES AND SURCHARGES

STUDIO ONE KING BED SLEEPER SOFA PARTIAL KITCHEN AND BALCONY

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Kevin is asking about a flight to STT on 20th...and depart 23rd...what is available on 20th?

On Jun 14, 2017, at 3:15 PM, Natalia Molotkova <blackened out> wrote:

Uh oh. Bluebeards or sugar something on STT ? Might they have availability?

Sent from my iPhone

On Jun 14, 2017, at 3:23 PM, Natalia Molotkova
wrote:

MARRIOTT FRENCHMANS REEF sold out.

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

Type: Email thread (multiple replies) — several lines/redacted blocks present

Role/Signature:
- Centurion Relationship Manager
- Signature blocks and email addresses redacted

Business hours:
- Mon through Friday 9AM–5:30PM EST
- Tue, Thur, Fri 9AM–5:30PM EST

Timestamps:
- Jun 14, 2017, 3:15 PM (reply)
- Jun 14, 2017, 3:06 PM (earlier reply)

Key message lines:
- "Price on room at Marriott? Cheapest available .."
- "Ok thanks"
- "Sent from my iPhone" (repeated)

Request:
- Ask for flight options to depart on the 24th in case the traveler needs to stay all of the 23rd

Availability on the 24 (limited):
- 9K 8141  STT → SJU  10:15A  10:51A
- TJ 114   SJU → SBH  1:30P   2:36P

Named person(s):
- Name(s) in thread redacted (appears as a personal name in signature/replies)

## Regards, (cont.)

Unfortunately, there are no direct flights. A lot of flights are sold out, so earlier I can offer fro him to come to STT will be 7pm:

TJ 105 21JUN SBH SJU 255P 402P 9K8331 21JUN SJU STT 624P 700P

BB3529 23JUN STT SJU 305P 340P TJ 106 23JUN SJU SBH 445P 551P

Total price - $1162.66

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████████████████

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

thanks

On Jun 14, 2017, at 2:52 PM, Natalia Molotkova <REDACTED> wrote:

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Hi Natasha...we need a round trip coach ticket for Kevin Ouvre from St. Barth's to St. Thomas June 21-23...direct flights if they exist...

Hoping a direct flight would get him in somewhat early on the 21st...he can depart on 23rd

## Regards, (cont.)

on a direct flight anytime this date...

Please check pricing on a room at the Mariott as well ...we might not need a room (as Kevin may just stay in one of Jeffrey's bungalows)...but I'd like to know so I can tell JE the price...thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.