To: ██████████████]
From: Natalia Molotkova
Sent: Thur 12/13/2018 3:01:17 PM
Subject: Premium economy seats? INCL TICKETNO for ██████/██████ 30NOV1 8 ██████

Title: American Express ®

We can't void exchange 2 days later, to upgrade her to premium economy and travel date December 14 will be $803.00 add collect (including 170.00 change fee).

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Morning. Is it possible to get premium economy seats for them on this flight today? If so how much? Or do we void and the ticket?

Sent from my iPhone

Begin forwarded message:

From: [REDACTED] <[REDACTED]>
Date: December 13, 2018 at 9:48:58 AM EST
To: Lesley Groff <[REDACTED]@gmail.com>
Subject: Re: Itinerary INCL TICKETNO for [REDACTED] 30NOV18 [REDACTED]

Hey Lesley, is it possible to get a Prenium economy seat please ?

Envoyé de mon iPhone

Le 11 déc. 2018 à 23:26, Lesley Groff <[REDACTED]> a écrit :

Here is your ticket to go back to Paris on dec 18.

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Date: December 11, 2018 at 10:01:51 PM EST
To: [REDACTED]

- Subject: Itinerary INCL TICKETNO for [REDACTED] — 30NOV18 [REDACTED]
- Record locator: [REDACTED]
- Notice: DO NOT REPLY TO THIS EMAIL (notification-only address)
- Contact: Centurion Travel Service — 1-[REDACTED]
- Baggage info URL: https://myamextravel.com/baggage
- Trip:
  - Route: New York to Paris
  - Flight: AF 7
- Section header visible: DEPARTING

- Departure: Tue, Dec 18, 2018 — 06:40 PM  
  - City/airport: New York — John F. Kennedy International (JFK)  
  - Departure Terminal: Terminal 1

- Arrival: Wed, Dec 19, 2018 — 08:00 AM  
  - City/airport: Paris — Charles De Gaulle (CDG)  
  - Arrival Terminal: Terminal 2 E

- Airline: Air France (Operated by Air France)  
- Stop: Non-stop  
- Duration: 7 Hrs 20 Mins

- Flight info:  
  - Seat: 18C  
  - Class: B Economy Class  
  - Aircraft: Airbus Industrie A380-800  
  - Meals: Breakfast Meals  
  - Baggage: 1PC per adult

- Flight confirmation: Air France — [redacted]  
- Traveller information: [redacted]  
- E-ticket: present (details redacted)

Ticket AF -28NOV
Ticket AF -05DEC
Ticket AF -11DEC

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1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

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# NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

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# NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

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