## To:

Daphne Wallace

## From:

Sent: Mon 5122/2017 3:25:35 PM
Subject: Fwd: FedEx Shipment 779172758591 Delivery Exception

HI Daphne...it has been awhile since I sent a Fed Ex to the island. Menvin needs to forward on this package to Jeffrey (it is a sample swatch) Menvin will re package and fill out form...please confirm, he needs to fill out an international form to send to the island? correct?

Begin forwarded message:

From: Merwin Dela cruz
Subject: Re: FedEx Shipment 779172758591 Delivery Exception
Date: <u>Ma 22</u> 2017 at 11:23:04 AM EDT
To
Cc: Jojo fontanill

## Hi Les,

Do I fill out an International form for this?

Thanks

On May 22, 2017, at 9:39 AM,
wrote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

From: <u>TrackineUpdates@fedex.com</u>
Subject: FedEx Shipment 779172758591
Delivery Exception
Date: Ma 22, 2017 at 9:38:26 AM EDT
To:
Rep y- o: <u>rac inemai edex.com</u>

## We were unable to complete delivery of
package

See "Resolving Delivery Issues" for recommended actions

See "Preparing for Delivery" for helpful tips

## We were unable to complete delivery of
package (cont.)

The image shows an elongated rectangle with a textured background. Two pairs of lines create an hourglass-like shape within it. The lines cross in the center.

Tracking # 779172758591
Ship date:
Thu, 5/18/2017
Scheduled de
Mon, 5/22/2
pm
Delivery exception

## Shipment Facts

FedEx attempted, but was unable to complete delivery of the following shipment:

Tracking number: 779172758591
Status: Delivery exception
Reference: SAMPLE PANEL
Service type: FedEx International Priority
Packaging type: Your Packaging
Number of pieces: 1
Weight: 1.00 Ib.
Special handling/Services: Deliver Weekday
Standard transit: 5/19/2017 by 10:30 am

## Resolving Delivery Issues

The reason delivery was not completed is outlined below. Where applicable, resolution recommendations are also provided.

## Exception Reason Recommended Action

1. Customer not Available or Business Closed
Door tag will provide the time and address of the FedEx location where you may pick up your shipment, and also indicate if another delivery attempt will be made.

## Exception Reason Recommended Action (cont.)

- Not a chart; no axes, labels, legend, or data present.
- Image is a very tall, narrow portrait strip with a uniform light-gray speckled/ textured background.
- Faint vertical borders visible along left and right edges.
- No text, symbols, objects, or identifiable entities detected.

## Preparing for Delivery

To help ensure successful delivery of your shipment, please review the below.

## Won't be in?

You may be able to hold your delivery at a convenient FedEx

World Service Center or fedEx Office location for pick up. Track

your shipment to determine Hold at FedEx location availability.

tEll Please do not respond to this message. This email was sent from an unattended mailbox. This report was approximately 8:38 AM CDT on 0512212017.

A:: weights are estimated.

The shipment is scheduled for delivery on or before the scheduled delivery displayed above. FedEx does not do guarantee or delay claim requests based on the scheduled delivery. Please see the FedEx Service Guide for tai <mark>.</mark> service. including the FedEx Money-Back Guarantee. or contact your FedEx customer support representative

To track the latest status of your shipment, click on the tracking number above.

Standard transit is the date and time the package is scheduled to be delivered by. based on the selected servic date. Limitations and exceptions may apply. Please see the FedEx Service Guide for terms and conditions of se FedEx Money-Back Guarantee. or contact your FedEx Customer Support representative.

O 2017 Federal Express Corporation. The content of this message is protected by copyright and trademark law international law. Review our <u>pnvacv POICY</u> All fights reserved

Thank you for your business.