From: Richard Kahn
Sent: Monday, December 15, 2014 8:49 PM
To: jeffrey E.
Subject: Artefacto

NY dats still not determined however Artefacto =s saying PB delivery this Thursday Dec 18th please advise if =hat is ok and if gregory should be onsite for delivery? thank =ou

=

Richard Kahn
HBRK Associates =nc.
575 Lexington Avenue 4th Floor
New York, NY 10022

| Field | Extracted text |
|---|---|
| Header (top-left) | [Name redacted], HBRK Associates =nc. — 575 Lexington Avenue 4th Floor, New York, NY 10022 |
| From | (display name redacted) <redacted> |
| Subject | NYC & PB delivery =chedule ASAP |
| Date | December 15, 2014 at 3:38:44 PM =ST |
| To | (display name redacted) <redacted> |
| Cc | "A_EDUARDO TREVISAN" (partially redacted) and "Rosana" (additional info redacted) |

Hi Gregory,

We have to separate ALL stock items since the quote =as "one bulk trip to NY for all apartments, which was going to happen =ogether with the furniture from our factory in February. Now we will forward all =tems to be marked separately one by one since they will go to different =partments, also we have the additional items you ordered last month and =eeded to be included.

Unfortunately we have to wait for the freight company =o send us the quote with any possible =djustments.

Regarding the PB, is in =chedule for Thursday, 18th.

We appreciate your patience, at this time of the =ear all clients want their products, so it is very =ectic.

Regards,

Eduardo

- Header: "Begin forwarded message:"
- From: [name and email redacted]
- Subject: "RE: NYC & PB delivery schedule ASAP" (HTML artifacts visible: "=/b>")
- Date: "December 15, 2014 at 5:56:16 PM EST" (encoding artifacts present)
- To: [recipient name and email redacted]
- Cc: [multiple recipients redacted]
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We have to separate ALL stock items since the =uote was "one bulk trip to NY for all apartments, which was going to =appen together with the furniture from our factory in February, now we =ill forward all items to be marked separately one by one since they =ill go to different apartments, also we have the additional items you =rdered last month and needed to be included.

Unfortunately we have to wait for the freight =ompany to send us the quote with any possible =djustments. We will give you the date for PB =oday.

I appreciate your patience, at this time of the =ear all clients want their products, so it is very hectic. =o:p>

Regards,

Eduardo

From: Gregory Riches [ br>Sent: Monday, December 15, 2014 10:20 AM
To: =duardo
Cc: Richard Kahn esley =roff'
Subject: Re: NYC & PR delivery schedule =SAP

Eduardo,

I =on't understand why this is taking so long to extract a delivery date r=ut of your company. This =erchandise is in stock and I was told you needed to get the Items out =f your warehouse several weeks ago, so why the =elay?

On December 5 I had a detailed telephone =onversation with Rosana in which she promised me profusely that = would have a delivery =ate within a day or two of the wire transfer which happened last =onday.

Now we are starting another week without a schedule. =his is unacceptable. Both=my client and Rich are at wits end repeatedly looking for an answer as =m I and we are =11 losing our patience.

I want a definitive answer from someone at =RTEFACTO =ODAY!

Please advise ASAP.

Gregory

On Dec 13, 2014, at 11:54 AM, Eduardo

ote:

Good morning =regory,

I was out of the =tore.

Rosana got a great quote for the whole cargo, =hite glove to a central warehouse in NY and different shipments to the =partments, as she explained to you over the phone. I am sure she will =e able to revise the freight information, since the client decided to =plit the cargo in 2 shipments from =iami.

Please have in mind the new request to separate =he freight was recent and there are a lot of items to consider, once =he freight company answers Rosana's request, we will send it to you =SAP.

Thank you,

Eduardo

From: Gregory Riches [redacted]

Sent: Saturday, December 13, 2014 =:16 AM

To: [redacted]

Cc: A_EDUARDO =REVISAN; Richard Kahn; [redacted] Gomes; =esley Groff

Subject: Re: NYC & PB delivery =chedule ASAP

Rosana,

I am just back from my trip and I still do not have = delivery schedule for the furniture for NYC and Palm =each

that you promised =e before I left over a week ago.

My client is very anxious and impatient to have a =chedule by monday at the latest.

4

Please make sure this happen as soon as =ossible.

Thanks,

Gregory

On Dec 7, 2014, at 1:48 PM, "Carolina Gomes" <███████████████████=rote:

Hello Gregory

Please, find attached the # 066429/55 revised, as per your =equest.

Best regards,

Carolina Gomes

a r t e f a c t =

17651 Biscayne Blvd. Aventura, Fl =3160

www.artefacto.com <http://www.artefacto.com/>

<PB =66429.pdf>

Gregory Riches

I N T E R I O R S

NYC, NY 10001

Gregory Riches

INTERIORS

43 West 28th #3

NYC, NY 10001