To: Natalia Molotkova[████████████████████████████]
From: Lesley Groff
Sent: Tue 12/4/2018 10:11:01 PM
Subject: Re: █████'s family. Can you check the flight ? We are worried not 5 seats

First and middle name

Sent from my iPhonc

On Dec 4, 2018, at 5:09 PM, Natalia Molotkova <███████████m> wrote:

Key Information:

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Her work hours are Monday through Friday, 9 AM - 5:30 PM EST.
*   She mentions asking someone for names and birthdays, referred to as "Coach".
*   There are 5 seats available, and she asks if it's for coach or business purposes.

Hours: Mon through Friday 9AM-530PM EST

Checking.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Sorry to interrupt what you are doing but could you check on the flight for 'Mamily she is questioning? I worry the flight does not have enough seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated below. Thank you!

Sent from my iPhone

Begin forwarded message:

From: 
Date: December 4, 2018 at 3:50:36 PM EST
To: Lesley Groff 
Subject: Re: Natasha Amex

Marriott Minsk dec 14-17
1) 2 adults
2) 2 adults +1 bed for a teenage kid
3) 2 adults
4) 1 adult

And JE just let me ask you to get plane tickets for my family.. There are 5 people flying from Kazan to Minsk ( dates are 14-16)

There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope there is anything you ( or travel agent could do?)

Thank you very much for your help!

-On Dec 4, 2018, at 15:44, Lesley Groff <redacted> wrote:
-
-I think just tell me what hotel you want to stay in and how many rooms you need and dates needed
-
-Sent from my iPhone
-
- -On Dec 4, 2018, at 3:37 PM, J <redacted> wrote:
- - -
- -Hi Les!
- - -
- -I would also need help with the hotel in Minsk for my family..
- -who should I talk to and what info should I provide?
- - -
- - -On Dec 4, 2018, at 15:36, Lesley Groff <redacted> wrote:
- - - -
- - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the hotel reservation you had in Milan. I have her working on the new dates and hotel for you now. She is on it.
- - - -
- - -Sent from my iPhone
- - -

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