Email header:
*   To: Natalia Molotkova
*   From: Lesley Groff
*   Sent: Thur 12/6/2018 2:13:21 PM
*   Subject: Re: Itinerary for [redacted]

Got it. Thanks

Sent from my iPhonc

On Dcc 6, 2018, at 9:08 AM, Natalia Molotkova <a wrote:

Key information from the image:

*   Natalia Molotkova, Centurion Relationship Manager, sent an email.
*   Email Subject: Re: Itinerary.
*   Email sent to: Lesley Groff on December 5, 2018 at 9:48:57 PM EST.
*   The sender asks if rooms are available.
*   Lesley Groff wrote a message on December 5, 2018 at 2:25 PM asking "Hotel do you".
*   Hours: Monday through Friday 9AM-5:30PM EST.

Key information from the image:

*   Email from: American Express Travel
*   Email address: itinerary@myamextravel.com
*   Date: December 5, 2018 at 2:10:19 PM EST
*   Subject: Itinerary
*   Services: Flights, Hotels, Cars, Cruises
*   Contact: Centurion Travel Service at 1-877-877-0987
*   Baggage Fees: https://myamextravel.com/baggage

- Notice: CITIZENS OF BELARUS MUST CARRY A VALID PASSPORT

- Hotel: Minsk Marriott Hotel

- Stay:
  - Check-in: Fri, Dec 14 2018
  - Check-out: Mon, Dec 17 2018

- Hotel information:
  - Address: 20 Pobediteley Avenue, MINSK BY 220020
  - Telephone: +375-17-2793000
  - Status: Confirmed

- Rate & policy:
  - Base Rate: USD 472.00
  - May be subject to local taxes, service charges, and daily resort fees if applicable
  - Cancellation Policy: Cancel 1 Days Prior To Arrival

- Hotel confirmation code: (redacted/blackened in image)

Hotel: Minsk Marriott Hotel

Check-in: Fri, Dec 14 2018
Check-out: Mon, Dec 17 2018

Address: 20 Pobediteley Avenue, MINSK BY 220020
Telephone: +375-17-2793000
Status: Confirmed

Base rate: USD 517.00
Notes: May be subject to local taxes, service charges, and daily resort fees if applicable
Cancellation policy: Cancel 1 Days Prior To Arrival

Hotel confirmation: [REDACTED]
Traveller information: [REDACTED]

- Two large black rectangular redactions/bars.
- Locations: one near the top-left quadrant; one in the middle-left/lower-middle quadrant.
- Both rectangles are horizontally oriented (wider than tall); top bar is slightly wider than the lower bar.
- Background: mostly white with two faint horizontal divider lines separating the top, middle, and bottom regions.

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home. you have 24/7 medical, legal. financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXt. cash wires and more. Card Members may be responsible for the costs charged by third-party service providers

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral comiamex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any

## Manage Your Trip (cont.)

inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>www  amencanexpress.comrprivacv</u> 

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent. subsidiaries, affiliates and representatives (collectively, "Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes, floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft. disease. accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales

## Manage Your Trip (cont.)

targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>noricanexpress corniphishing.</u> 2015AmericanExpress All rights reserved

## Manage Your Trip (cont.)

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authonzo. We reserve the right to note profile and preference data for servicing purposes. v