To: Amex Centurian Travel
From: 
Sent: Mon 2/4/2019 6:49:49 PM
Subject: Re: Change ticket

I am on with AF and changing her ticket to return on the 17th...same flight and in biz...paying the S51...will you sec it on your end and send me a confirming email also?

On Feb 4, 2019, at 12:49 PM, Natalia Molotkova
<████████████████████████> wrote:

Yes, 17th or 19th.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. I thought you just said I can upgrade her on 17th or 19th but not 18th? Is this correct?

Sent from my iPhone

9 upgrade is available, but not on the 18th, 17th or 19th.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So February 9-18? I am with them on the phone, I need to talk to you.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Return needs to be 18th. Still in meeting. Sorry

Sent from my iPhone

Key information from the image:

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Her hours are Monday through Friday, 9 AM - 5:30 PM EST.
*   Someone is on hold for 21 minutes.
*   AF reservations changes involve Flying Blue.
*   New fare: $6928.43 (3K more).
*   Checking with AF on how to change fare.
*   Call AR Flying Blue for upgrade availability.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Hope you had a nice weekend. I just received the below from Jefffrey. This is the ticket that we this ticket for her? I don't know what will happen regarding upgrade. Hoping we can still get her a biz round c assume we will keep it the same.

please change karyna ticket to paris to sat the 9th arriving paris the 10th thkx

Sent from my iPhone

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