To: Natalia Molotkova[████████████████████████████████]
From: Lesley Groff
Sent: Fri 12/14/2018 4:36:23 PM
Subject: Re: Flight for █████ █████ Dec. 19

Will get back to you.

Sent from my iPhone

On Dec 14, 2018, at 11:32 AM, Natalia Molotkova <████████████████████████████████> wrote:

| Hotel                   | Room Type                                  | Price per Night (EUR) | Total Hotel Reservation (EUR) | Notes                                                                    |
| ----------------------- | ------------------------------------------ | --------------------- | ----------------------------- | ------------------------------------------------------------------------ |
| Four Seasons            | Premier Garden View Terrace Room King Bed | 420.00 + tax          | 2550.00                        | Cancellation is 7 days.                                                  |
| THE PEARL MARRAKECH | DELUXE room                                | 253.00 + tax          | 1518.00                        | Daily resort and additional fees may apply.                              |

**Key Entities:**

*   Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Email Communication
*   Contact hours: Mon-Fri 9AM-530PM EST
*   Website: thepearlmarrakech.com

Cancellation is 48 hours.

- Representative: (name redacted), Centurion Relationship Manager
- Contact hours: Mon–Fri 9:00 AM–5:30 PM EST
- Actions requested:
  - "Please reply to this email and provide your authorization to proceed."
  - "Please purchase ticket stated below for [redacted]."
- Reservation requirement: "Your response is required to complete this reservation. Prices and availability are subject to change."
- Price: Total air reservation, incl. taxes and fees: $221.50
- Refund/cancellation/change terms:
  - Ticket is non-refundable after departure.
  - Ticket is refundable with a cancellation penalty of EUR 100.00.
  - Changes subject to fare difference plus EUR 50.00 change fee.
  - (Context note supplied): Cancellation is 48 hours.
- Misc: Several message lines show "Sent from my iPhone" and brief messages ("Great. Thx. Four seasons?", "Cool, working on hotel now.")

| Field | Value |
|---|---|
|Date & Flight|Wed 19 Dec — Royal Air Maroc 749 — Economy — 3h 10m|
|Departing|Orly Airport, Paris (ORY) at 12:15 PM|
|Arriving|Menara Airport, Marrakech (RAK) at 3:25 PM|

- Action requested: "Please reply to this email and provide your authorization to proceed."
- Signatory: [name redacted], Centurion Relationship Manager (signature repeated)
- Contact blocks: two blacked-out/redacted blocks present
- Hours (repeated): Mon through Friday 9AM–5:30PM EST
- Short thread messages: "Yes"; "Sent from my iPhone"; "Which city in Morocco? Marrakech?"; "On it."

Key Information:

*   Royal Air Morocco flight departing ORLY on Dec 19th at 12:15pm
*   One way coach, changeable ticket.
*   5 star hotel for Karyna, Dec. 19-21 in Morocco
*   Easy Jet departing Geneva on Dec. 19th to Marrakesh at 2:55pm arriving 6pm
*   Total air reservation: $221.50
*   Royal Air Maroc 749, Economy class on Dec. 19th.
    *   Departure: Orly Airport, Paris (ORY) at 12:15pm
    *   Arrival: Menara Airport, Marrakech (RAK) at 3.25pm
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Hours: Mon through Friday 9AM-530PM EST

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at 12:15pm to Morocco for . One way coach, changeable ticket.

We also need a 5 star hotel for , Karyna and  Dec. 19-21 in Morocco. I think 3 deluxe rooms.

Can you book Easy Jet? If so, Karyna and  need to fly Easy Jet departing Geneva on Dec. 19th to Marrakesh at 2:55pm arriving 6pm...

Cool, working on hotel now.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
Please purchase ticket stated below for █████

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $221.50.

• Ticket is non-refundable after departure.

• Ticket is refundable, cancellation penalty of EUR100.00 will apply; changes are subject to difference in fare plus EUR50.00 change fee.

• Wed 19 Dec - Royal Air Maroc 749 - Economy 3h 10m Departing: Orly Airport, Paris (ORY) at 12.15pm Arriving: Menara Airport, Marrakech (RAK) at 3.25pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes

Sent from my iPhone

Which city in Morocco? Marrakech?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at 12:15pm to Morocco for . One way coach, changeable ticket.

We also need a 5 star hotel for , Karyna and  Dec. 19-21 in Morocco. I think 3 deluxe rooms.

Can you book Easy Jet? If so, Karyna and ████ need to fly Easy Jet departing Geneva on
Dec. 19th to Marrakesh at 2:55pm arriving 6pm...

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $221.50.

• Ticket is non-refundable after departure.

• Ticket is refundable, cancellation penalty of EUR100.00 will apply; changes are subject to difference in fare plus EUR50.00 change fee.

• Wed 19 Dec - Royal Air Maroc 749 - Economy 3h 10m Departing: Orly Airport, Paris (ORY) at 12.15pm Arriving: Menara Airport, Marrakech (RAK) at 3.25pm

## Regards, (cont.)

Please reply to this email and provide your authorization to proceed.

- Document: email thread (multiple replies)
- Action requested: "Please reply to this email and provide your authorization to proceed."
- Signature block (repeated): [REDACTED NAME] (nickname [REDACTED]), Centurion Relationship Manager
- Office hours (repeated): Mon through Friday 9AM–5:30PM EST
- Short replies in thread: "Yes"; "Sent from my iPhone"; "Which city in Morocco? Marrakech?"; "On it."
- Several contact details are blacked out (redacted) in the signature blocks
- Final visible line (truncated): "HI [nickname redacted]....we need the Royal Air Morocco flight departing ORLY on Dec. 19th at"

## Regards, (cont.)

12:15pm to Morocco for ████ ████. One way coach, changeable ticket.
We also need a 5 star hotel for ████, Karyna and ████ Dec. 19-21 in Morocco. I think 3
deluxe rooms.
Can you book Easy Jet? If so, Karyna and ████ need to fly Easy Jet departing Geneva on
Dec. 19th to Marrakesh at 2:55pm arriving 6pm...