To: Amex Centurian Travel[████████████████████████]
From: Lesley Groff
Sent: Thur 1/17/2019 5:21:24 PM
Subject: Re: Itinerary for ████████████/██████25JAN19 ███████

the later flight please departing 8:45pm

On Jan 17, 2019, at 12:19 PM, Natalia Molotkova
<████████████████████████> wrote:

Sorry.

Return flight on January 27th I can offer two options:

SU/AF 3003 CDG SVO 655P 1240A¥1

or

SU/AF 3007 CDG SVO 845P 235A¥1

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████████@████████████
█████████████
Hours: Mon through Friday 9AM-530PM EST

HI Natasha...this is not correct. The return is SUNDAY Jan. 27th...the outbound on Friday is correct..

On Jan 17, 2019, at 12:01 PM, Natalia Molotkova <██████████████████████████████> wrote:

Thank you, Lesley, here is correct disclosure:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $603.44.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share: AIR FRANCE

• Fri 25 Jan - Aeroflot 3004 - Economy - 4h 15m
OPERATED BY AIR FRANCE
Departing: Moscow Sheremetyevo Airport, (SVO) at 8.00pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.15pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion <u>Relationshi</u> Mana er

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...He says:
'arrive late friday leave late sunday'

So arrive late Friday Jan. 25th and depart lat Sunday Jan. 27

On Jan 17, 2019, at 11:40 AM, Natalia Molotkova <██████████████████████████> wrote:

I sent you correct disclosure, was just holding wrong flights. Please check it one more t

Your response is required to complete this reservation. Prices and availability are subj•

	- Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share: AIR FRANCE

Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28...this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

Lesley, I might made a mistake. for  - she needs:

SU 2458 24JAN SVO CDG 250P 450P
SU 3003 28JAN M CDG SVO 655P 1240A

or

SU 3004 25JAN SVO CDG 800P 1015P
SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

Regards,
 (Natasha) Molotkova
Centurion Relationship Manager
@
Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for  /  25JAN19 
Date: January 17, 2019 at 9:54:18 AM EST
To:

FLIGHTSI HOTELSI CARSI CRUISES

## Regards, (cont.)

Key information:

*   Record locator
*   Itinerary is a reservation only.
*   Do not reply to email
*   Airline baggage fee/rules: [https://myamextravel.com/baggage](https://myamextravel.com/baggage)
*   Citizens of Russian Federation must carry a visa.

## Regards, (cont.)

<table><tr><th rowspan="15"></th><th></th><th>• A VISA IS REQUIRED FOR ENTRY INTO FRANCE</th></tr><tr><td></td><td>Other Information</td></tr><tr><td></td><td>• CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA</td></tr><tr><td></td><td>Moscow to Paris</td></tr><tr><td></td><td>FLIGHT SU 3004</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, Jan 25 2019, 08:00 PM
Moscow </td></tr><tr><td></td><td>Sheremetyevo (SVO)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, Jan 25 2019, 10:15 PM
Paris </td></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>Aeroflot </td></tr><tr><td></td><td>Operated By Air Franco</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:4 Hrs 15 Mins</td></tr></table>

## Regards, (cont.)

Key flight information:

*   **Departure Terminal:** Terminal E - International
*   **Arrival Terminal:** Terminal 2 E
*   **Airline:** Aeroflot
*   **Flight Number:** SU 3003
*   **Route:** Paris to Moscow
*   **Departing:** Mon, Jan 28 2019, 06:55 PM from Charles De Gaulle (CDG)
*   **Arriving:** Tue, Jan 29 2019, 12:40 AM at Sheremetyevo (SVO)
*   **Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A319
*   **Meals:** Meals
*   **Baggage:** 1PC per adult
*   **Operated By:** Air France

## Regards, (cont.)

- Flight type: Non-stop
- Duration: 3 hrs 45 mins
- Departure terminal: Terminal 2 E
- Arrival terminal: Terminal E - International
- Carrier: Aeroflot
- Flight confirmation: [redacted]
- Class: T Economy Class
- Aircraft: Airbus Industrie A320-100/200
- Meals: Meals
- Baggage: 1 PC per adult
- Traveller information: [redacted]
- Emergency assistance: 24/7 hotline — 1-800-333-AMEX (toll-free); 1-715-343-7977 (direct-dial collect)
- Note: Assistance available when traveling >100 miles from home; PP# and other details redacted.

## Regards, (cont.)

<table><tr><th rowspan="10"></th><th>Manage Your Trip

View and manage your Tnp by logging onto <u>American Express</u></th></tr><tr><td><u>Entry and Exit Information for Travel</u></td></tr><tr><td>American Express strongly recommends that you periodically
the most up to date and accurate entry/exit requirements for y(
frequent changes, American Express cannot guarantee the ac(
provided and expressly disclaims any liability for any inaccural
contained on that site.</td></tr><tr><td>You may receive customer service emails even if you have req
marketing offers from American Express. For details about our
the American Express Privacy Statement at <u>www.amencanex0</u></td></tr><tr><td>See attached itinerary PDF or link for full terms and conditions</td></tr><tr><td>PDF itinerary attachment.
If you are unable to view the PDF attachment. ensure you haw
to website below to download and install this free software.</td></tr><tr><td><u>http://www.adote.corn/products/acrobatireadstep.html</u> </td></tr><tr><td>Thank you for choosing American Express Centurion Travel Si</td></tr><tr><td>Please be advised that certain mandatory hotel-imposed chars
daily resort or facility fees, may be applicable to your stay and
check-out from the property. You may wish to inquire with the
the existence and amount of such charges.</td></tr><tr><td>Liability Statement. American Express Travel Related Service+
subsidiaries, affiliates and representatives (collectively, "Amex'
suppliers and you understand and agree that Amex shall not b
expense or damage to persons or property resulting, directly a
omissions of travel suppliers. including but not limited to delay
services, cessation of operations, accidents or failures of equic
itineraries or schedules; or (2) acts of God, fires, earthquakes,
acts of governmental authorities, civil unrest, strikes, riots. the.
related to the public internet, telecommunications lines or facili
systems, or any other cause beyond the control of Amex.</td></tr></table>

## Regards, (cont.)

Intermediary Disclosure. Amex assists you in finding travel st4 arrangements that meet your individual needs. We consider 1./E travel suppliers to you and recommending specific itineraries. independent third party and not as a fiduciary. We want you to pay us commissions as well as incentives for reaching sales tz time to time may also provide incentives to our travel counselc provide compensation to us for various marketing and adminis for them. such as granting them access to our marketing than programs and supporting technology initiatives. In addition, wE suppliers when customers use the American Express Card or r products to pay for supplier products and services. From time business relationships with suppliers and these arrangements, compensation and incentives we receive, are subject to chang' recommending itineraries. we may consider a number of facto' and your preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 102231E Travel Registration Number: UBI#600469694. Iowa: TA# 669 F

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

## Regards, (cont.)

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you aar actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is ago responsible or any purchases. shipping charges and/or fees you authonze. We reserve the right to note profile and preference data for e

I sent you correct disclosure, was just holding wrong flights. Please check it one more time, bf

Your response is required to complete this reservation. Prices and availability are subject to c

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
(Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28...this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

Lesley, I might made a mistake. for ████ - she needs:

SU 2458 24JAN SVO CDG 250P 450P SU 3003 28JAN M CDG SVO 655P 1240A

## Regards, (cont.)

or

SU 3004 25JAN SVO CDG 800P 1015P SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

Regards,
Natasha Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:

From: "American <u>Express</u> Travel" <itiwar m amextravel.com> Subject: Itinerary for 25JAN19 Date: January 17, 2019 at 9:54:18 AM EST To: <u>LESLEY.JEEaGMAIL.COM</u>

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

YOUR TRIP DETAILS

## Regards, (cont.)

- Page: tall portrait, almost entirely blank white.
- Markings: two faint vertical dotted guide lines near the left edge.
- Visible text in image: none (only blank).
- Surrounding text provided:
  "This itinerary is a reservation only. This reservation will not be ticker ticketing authorization is received. Please contact your travel office I this entire reservation will automatically cancel."

This itinerary is a reservation only. This reservation will not be ticker ticketing authorization is received. Please contact your travel office I this entire reservation will automatically cancel.

DO NOT REPLY TO THIS EMAIL. This message was sent from a n cannot accept incoming messages. If you have any questions, plea Service at 1

## If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiti <u>https://mvamextravel comfbaqqaqe</u>

Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA

## If airline tickets are purchased for this itinerary: (cont.)

## Moscow to Paris

FLIGHT SU 3004

## DEPARTING

Fri. Jan 25 2019. 08:00 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Fri, Jan 25 2019, 10:15 PM
Paris
Charles De Gaulle (CDG)

## Aeroflot

Operated By Air France

Non-stop
Duration: 4 Hrs 15 Mins
Departure Terminal: Terminal E - International
Arrival Terminal: Terminal 2 E

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A319
Meals: Meals
Baggage: 1PC per adult

## FLIGHT CONFIRMATION

## FLIGHT CONFIRMATION (cont.)

Aeroflot:

## Paris to Moscow

FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019, 06:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue. Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air Franco

Non-stop
Duration:3 Hrs 45 Mins
Departure Terminal:Terminal 2 E
Arrival Terminal:Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320-100/200
Meals: Meals
Baggage: 1PC per adult

## FLIGHT INFORMATION (cont.)

- Document: FLIGHT CONFIRMATION
- Carrier: Aeroflot — [redacted]
- Traveller: [name redacted] (black-barred on document)
- Emergency assistance summary:
  - Available 24/7 when you travel more than 100 miles from home
  - Services: emergency coordination/assistance, referrals, PP# XXXXXXXXXXX, cash wires, etc.
  - Card Members may be responsible for costs charged by third-party providers
- Emergency hotline numbers:
  - 1-800-333-AMEX (toll-free)
  - 1-715-343-7977 (direct-dial collect)
- Action/links:
  - Manage Your Trip (button)
  - Instruction to view/manage trip by logging onto American Express Travel
- Entry & Exit Information for Travel:
  - American Express recommends periodically reviewing up-to-date entry/exit requirements
  - American Express cannot guarantee accuracy and disclaims liability for incorrect or incomplete information

## FLIGHT INFORMATION (cont.)

You may receive customer service emails even if you have requester marketing offers from American Express. For details about our e-ma the American Express Privacy Statement at <u>www americanexpress.c</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adot to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service

Please be advised that certain mandatory hotel-imposed charges, ini daily resort or facility fees. may be applicable to your stay and payat check-out from the property. You may wish to inquire with the hotel the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Com subsidiaries, affiliates and representatives (collectively. "Amex") act z suppliers and you understand and agree that Amex shall not be liable expense or damage to persons or property resulting, directly or indir( omissions of travel suppliers. including but not limited to delays. ove services. cessation of operations, accidents or failures of equipment. itineraries or schedules: or (2) acts of God, fires. earthquakes. floodE acts of governmental authorities, civil unrest, strikes, riots. theft, dise related to the public internet. telecommunications lines or facilities, o systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers arrangements that meet your individual needs. We consider various travel suppliers to you and recommending specific itineraries. In this independent third party and not as a fiduciary. We want you to be avr pay us commissions as well as incentives for reaching sales targets time to time may also provide incentives to our travel counselors. C4 provide compensation to us for various marketing and administrative for them, such as granting them access to our marketing channels. r programs and supporting technology initiatives. In addition, we recei' suppliers when customers use the American Express Card or other F products to pay for supplier products and services. From time to time business relationships with suppliers and these arrangements. incluc compensation and incentives we receive, are subject to change. In is recommending itineraries, we may consider a number of factors, incl

## FLIGHT INFORMATION (cont.)

and <mark>your preferences.</mark> The <mark>relationships we</mark> have <mark>with suppliers</mark> may suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Was Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registi

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pr

Thank you, Lesley, here is correct disclosure:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $603.44.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

	- Code share: AIR FRANCE

## FLIGHT INFORMATION (cont.)

• Fri 25 Jan - Aeroflot 3004 - Economy - 4h 15m OPERATED BY AIR FRANCE Departing: Moscow Sheremetyevo Airport, (SVO) at 8.OOpm Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.15pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natasha Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...He says:
'arrive late friday leave late sunday'

So arrive late Friday Jan. 25th and depart lat Sunday Jan. 27

On Jan 17, 2019, at 11:40 AM, █████ Molotkova <██████████████████████████████> wrote:

I sent you correct disclosure, was just holding wrong flights. Please check it one more time, b(

Your response is required to complete this reservation. Prices and availability are subject to c

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

## FLIGHT INFORMATION (cont.)

Regards,
Natasha Molotkova
Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28...this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

Lesley, I might made a mistake. for ███ - she needs:

SU 2458 24JAN SVO CDG 250P 450P SU 3003 28JAN M CDG SVO 655P 1240A

or

SU 3004 25JAN SVO CDG 800P 1015P SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

Regards,
(Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for  25JAN19 
Date: January 17, 2019 at 9:54:18 AM EST
To:

## FLIGHT INFORMATION (cont.)

- Header: FLIGHTS | HOTELS | CARS | CRUISES
- RECORD LOCATOR: [REDACTED]
- Section: YOUR TRIP DETAILS
- Important note: "This itinerary is a reservation only. This reservation will not be ticketed until ticketing authorization is received. Please contact your travel office by [deadline] or this entire reservation will automatically cancel." (visible text truncated)
- DO NOT REPLY notice: message sent from a non‑reply address; cannot accept incoming messages. For questions contact Customer Service at 1‑[REDACTED].
- Baggage info: "If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply" — link: https://myamextravel.com/baggage
- Section: Other Information
- Visible advisory (partial): "CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID [PASSPORT]" (text truncated)

## FLIGHT INFORMATION (cont.)

<table><tr><th rowspan="11"></th><th>Other Information</th></tr><tr><td>• A VISA IS REQUIRED FOR ENTRY INTO FRANCE</td></tr><tr><td>Other Information</td></tr><tr><td>• CITIZENS OF RUSSIAN FEDERATION• SCHENGEN VISA</td></tr><tr><td>Moscow to Paris</td></tr><tr><td>FLIGHT SU 3004</td></tr><tr><td>DEPARTING </td></tr><tr><td>Fri. Jan 25 2019. 08:00 PM
Moscow </td></tr><tr><td>Sheremetyevo (SVO)</td></tr><tr><td>ARRIVING </td></tr><tr><td>Fri, Jan 25 2019. 10:15 PM
Paris 
Charles De Gaulle (CDG)</td></tr></table>

## FLIGHT INFORMATION (cont.)

| Flight Information      | Detail                               |
| ----------------------- | ------------------------------------ |
| Airline                 | Aeroflot (Operated by Air France)       |
| Flight Number           | SU 3003                              |
| Route                   | Paris to Moscow                        |
| Duration                | 4 Hrs 15 Mins                          |
| Class                   | T Economy Class                     |
| Aircraft                | Airbus Industrie A319                  |
| Meals                   | Meals                                  |
| Baggage                 | 1PC per adult                           |
| Departure               | Mon, Jan 28 2019, 06:55 PM, Paris, Charles De Gaulle (CDG), Terminal E - International              |
| Arrival                 | Tue, Jan 29 2019, 12:40 AM, Moscow, Sheremetyevo (SVO), Terminal 2 E                |
| Stop                  | Non-stop                             |

## FLIGHT INFORMATION (cont.)

Key details from the image:

*   **Airline:** Aeroflot, operated by Air France
*   **Flight Type:** Non-stop
*   **Duration:** 3 Hrs 45 Mins
*   **Departure Terminal:** Terminal 2 E
*   **Arrival Terminal:** Terminal E - International
*   **Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Meals:** Meals
*   **Baggage:** 1PC per adult
*   **Emergency Assistance Hotline:** 1-800-333-AMEX, 1-715-343-7977

## FLIGHT INFORMATION (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

<table><tr><th>American Express strongly recommends that you periodically review sx.
the most up to date and accurate entry/exit requirements for your tray(
frequent changes. American Express cannot guarantee the accuracy o
provided and expressly disclaims any liability for any inaccurate or inci
contained on that site.</th></tr><tr><td>You may receive customer service emails even if you have requested
marketing offers from American Express. For details about our e-mail
the American Express Privacy Statement at <u>www.americanexpress.coi</u></td></tr><tr><td>See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td>PDF itinerary attachment:</td></tr><tr><td>If you are unable to view the PDF attachment. ensure you have Adobe
to website below to download and install this free software.</td></tr><tr><td><u>http //www adobe com/productsfacrobatireadstep html</u></td></tr><tr><td>Thank you for choosing American Express Centurion Travel Service ar</td></tr><tr><td>Please be advised that certain mandatory hotel-imposed charges. inch
daily resort or facility fees. may be applicable to your stay and payable
check-out from the property. You may wish to inquire with the hotel b(
the existence and amount of such charges.</td></tr><tr><td>Liability Statement. American Express Travel Related Services Comp:
subsidiaries. affiliates and representatives (collectively, "Amex') act as
suppliers and you understand and agree that Amex shall not be liable
expense or damage to persons or property resulting, directly or indirec
omissions of travel suppliers, including but not limited to delays, overb
services, cessation of operations, accidents or failures of equipment, c</td></tr></table>

## <u>Entry and Exit Information for Travel</u> (cont.)

itineraries or schedules: or (2) acts of God, fires, earthquakes, floods. acts of governmental authorities. civil unrest, strikes, riots, theft, disea related to the public internet. telecommunications lines or facilities. or • systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers a arrangements that meet your individual needs. We consider various fa travel suppliers to you and recommending specific itineraries. In this rc independent third party and not as a fiduciary. We want you to be awa pay us commissions as well as incentives for reaching sales targets or time to time may also provide incentives to our travel counselors. Cer provide compensation to us for various marketing and administrative for them, such as granting them access to our marketing channels, pa programs and supporting technology initiatives. In addition, we receive suppliers when customers use the American Express Card or other An products to pay for supplier products and services. From time to time business relationships with suppliers and these arrangements, includir compensation and incentives we receive, are subject to change. In ide recommending itineraries. we may consider a number of factors, inclu' and your preferences. The relationships we have with suppliers may a suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Wash. Travel Registration Number: UBI#600469694. Iowa: TA# 669 Register

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

I sent you correct disclosure, was just holding wrong flights. Please check it one more time, below. T

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
(Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28....this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

## <u>Entry and Exit Information for Travel</u> (cont.)

Lesley, I might made a mistake. for ███ - she needs:

SU 2458 24JAN SVO CDG 250P 450P SU 3003 28JAN M CDG SVO 655P 1240A

or

SU 3004 25JAN SVO CDG 800P 1015P SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

Regards,
Natasha Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for  /  25JAN19 
Date: January 17, 2019 at 9:54:18 AM EST
To:

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: WCTASY

## <u>Entry and Exit Information for Travel</u> (cont.)

## YOUR TRIP DETAILS

- Reservation note: "This itinerary is a reservation only. This reservation will not be ticketed until ticketing authorization is received. Please contact your travel office by [date]. If not received, this entire reservation will automatically cancel."
- Do not reply: "DO NOT REPLY TO THIS EMAIL. This message was sent from a notification-only address and cannot accept incoming messages."
- Contact: Customer Service at 1‑[redacted]
- Baggage info: "If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply" — https://myamextravel.com/baggage
- Other Information:
  - "CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PAS[S]…" (passport implied)
  - "A VISA IS REQUIRED FOR ENTRY INTO FRANCE"

## YOUR TRIP DETAILS (cont.)

<table><tr><th>Other Information</th></tr><tr><td>• CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA</td></tr><tr><td>Moscow to Paris</td></tr><tr><td>FLIGHT SU 3004</td></tr><tr><td>DEPARTING </td></tr><tr><td>Fri, Jan 25 2019. 08:00 PM</td></tr><tr><td>Moscow </td></tr><tr><td>Sheremetyevo (SVO)</td></tr><tr><td>ARRIVING </td></tr><tr><td>Fri, Jan 25 2019, 10:15 PM</td></tr><tr><td>Paris </td></tr><tr><td>Charles De Gaulle (CDG)</td></tr><tr><td>Aeroflot </td></tr><tr><td>Operated By AirFrance</td></tr><tr><td>Non-stop </td></tr><tr><td>Duration:4 Hrs 15 Mins</td></tr><tr><td>Departure Terminal:Terminal E - International</td></tr><tr><td>Arrival Terminal:Terminal 2 E</td></tr><tr><td>FLIGHT INFORMATION</td></tr><tr><td>T Economy Class</td></tr></table>

## YOUR TRIP DETAILS (cont.)

| Field | Value |
|---|---|
|Airline / Marketing Carrier|Aeroflot|
|Flight number|SU 3003|
|Operated by|Air France|
|Aircraft|Airbus Industrie A319|
|Meals / Baggage|Meals / 1 PC per adult|
|Confirmation code|(redacted/black box in image)|
|Departing|Mon, Jan 28 2019 — 06:55 PM |
|Departure city / airport / terminal|Paris — Charles De Gaulle (CDG), Terminal 2 E|
|Arriving|Tue, Jan 29 2019 — 12:40 AM|
|Arrival city / airport / terminal|Moscow — Sheremetyevo (SVO), Terminal E - International|
|Stops / Duration|Non-stop / 3 hrs 45 mins|

## YOUR TRIP DETAILS (cont.)

Key details from the image:

*   **Flight Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Meals:** Meals
*   **Baggage:** 1PC per adult
*   **Airline:** Aeroflot
*   **Emergency Assistance:** Hotline available
    *   1-800-333-AMEX (toll-free)
    *   1-715-343-7977 (direct-dial collect)
*   **Manage Trip:** American Express Travel

## YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

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Intermediary Disclosure. Amex assists you in finding travel suppliers am arrangements that meet your individual needs. We consider various fact travel suppliers to you and recommending specific itineraries. In this role independent third party and not as a fiduciary. We want you to be aware pay us commissions as well as incentives for reaching sales targets or c time to time may also provide incentives to our travel counselors. Certa provide compensation to us for various marketing and administrative se;

## <u>Entry and Exit Information for Travel</u> (cont.)

for them, such as granting them access to our marketing channels, parti programs and supporting technology initiatives. In addition, we receive c suppliers when customers use the American Express Card or other Ame products to pay for supplier products and services. From time to time w( business relationships with suppliers and these arrangements. including compensation and incentives vie receive, are subject to change. In ident recommending itineraries, we may consider a number of factors. includi' and your preferences. The relationships we have with suppliers may als suppliers we identify and the itineraries we recommend.

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