To: ██████ Molotkova[███████████████████@███████████████████]
From: Lesley Groff
Sent: Fri 1/25/2019 8:16:26 PM
Subject: Re: Can you book Rail Europe?



Sent from my iPhone

On Jan 25, 2019, at 3:01 PM, ██████ Molotkova <██████████████████@██████████████> wrote:

You are the BEST!!! and fast!!!

Regards,
Natasha Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

No worries! All done! Hang up!
Sent from my iPhone

No, I haven't, I am actually still on hold with them to check about country list.

Regards,
Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

I'm out of my appt and on phone purchasing these tix. Just want to make sure you do not do

- Document: email thread screenshot
- Signature: name redacted; role shown as "Centurion Relationship Manager"; contact/company lines blacked out
- Office hours: Mon through Friday 9AM–5:30PM EST
- Repeated footer: "Sent from my iPhone" (multiple occurrences)
- Key extracted lines:
  - "I will call them. I can't risk this. Thanks anyway."
  - "I can, but no guarantee about citizenship. Checking availability again."
  - "If you booked us in past just do it again. I'm still at this doctor appt."
  - "France should be on the list, was on the list. Not anymore? I booked as US in the past."
  - "Or just book as US?"
- Redactions: multiple black bars covering contact details/other lines
- Intent: discussing booking/availability and citizenship concerns; considering booking as US or confirming France's eligibility.

Or I can do in a couple of hours from my car. .. just let me know. So weird. Why don't they offer France and Ukraine on pull down menu!?!$&?

Sent from my iPhone

So weird? If you buy over phone they will allow you to tell them the proper country? Is it possible for you to do for me over phone? Number you would need is 9049 for JE card.

Sent from my iPhone

Thank you!!

Sent from my iPhone

It is showing same country options for me, and I called them, they said they can't add country if it is not on the list, but in the past, for those, from countries not on the list, I put US, there is no other choice or call them and make reservation over the phone.

Regards,
(Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes, I can, checking availability.

Regards,
(Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I need round trip, premier tickets on Rail Europe departing Jan. 28th at 3:19 from Paris Nord to Brussels and return same day Jan 28 from Brussels back to Paris Nord, premier at 8:16pm for Jeffrey Epstein (US)  (French) and  (Ukraine)....I was trying to do this, but do not see 'french' or ukraine as options for country? Web site says everything must match passport? Can you help? Can you purchase for us? I have a doctor appt and must leave my house...I will be able to come back to this later...but wondering if you can help me now?

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