To:
From: Natalia Molotkova
Sent: Mon 4/8/2019 <u>9:29:11.</u>
Subject: ARM-EPSTEIN/J - - Paris to Linate

Title: American Express ®

Key Information:

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager. Hours: Monday-Friday 9AM-5:30PM EST.
*   **Lesley:** Need to call hotel to check for received form.
*   **Linda King:** ARM/ATL from Centurion Support on behalf of Natalia Molotkova.

Sent from my iPhone

Ms. Groff,

I've attached the Westin Palace credit card authorization form for you should you need it.
Have a good day.

Linda King  ARM/ATL
From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

terrific! thank you!

Thank you for your email. I am currently out of the office.

Good Afternoon Ms. Groff,

While you are working on getting permission to book and prepay for this Hotel stay, I am trying to
get the Credit Card Authorization form
sent even though the reservation has not yet been made. Trying to get what we need since we
have such a short window to work in.

Have a good evening.

Linda King  ARM/ATL
From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

yes…she is going for the furniture show! Let me get permission to book this room and prepay…I
will come back to you. thanks

Good Afternoon Ms. Groff,

Here is the closest 5-star property showing available. Please note the rate change. There is a
huge Furniture
Mart taking place this weekend which is why there is such a difference in cost over the weekend.

**The Westin Palace Milan - 5-Stars - 0.3 Miles from ME Milan Il Duca**
Changes and Cancellation is not possible after booking - Penalty 100% of stay
Deposit is equal to the full stay

## Contemporary King Guest Room

284.00 (USD 319.00) EFF 07APR 544.00 (USD 611.00) EFF 08APR 949.00 (USD 1066.00) EFF 09APR 999.00 (USD 1122.00) EFF 10APR Estimated total for hotel reservation : $2816.00 EUR (USD 3164.00). Daily resort and additional fees may apply.

Ms. Groff, nothing is currently at this time because once it is booked, it is not possible to change or cancel. There is

limited availability so rates and availability are subject to change until booked.

## Your response is required to complete this reservation. Prices and availability are subject to change.

Please reply to this email and provide your authorization to proceed.

Have a good day.

Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager

## great! thank you!

Might you be able to recommend another hotel in the same area as ME II Duca, 4/5 star for with standard room availability for April 7-11?

[ ]

Thank you for your email. I am currently out of the office.

Good Afternoon Ms. Groff,

As requested, I have secured the flights detailed under Option #1 under the Fully Refundable rates and sent the reservation to be ticketed. Upon receipt, please review the confirmation and if any changes are necessary, please let us know as soon as possible.

Have a good day.

## Linda King ARM/ATL

From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

HI Linda. We can issue Option 1 for =..coach. Issue the FULLY REFUNDABLE/Changeable tickets please!

## Linda King ARM/ATL (cont.)

Thank you for this Linda. I may need to change the date of arrival to Milan to morning of the
8th...waiting to find out...in a holding pattern...for the time being please HOLD Option 1 Non
Refundable/Changeable for ██ ██. thanks!

Thank you for your email. I am currently out of the office.

Thank you for your email. I am currently out of the office.

Good Afternoon Ms. Groff,

Per your earlier telephone conversation with Susan Goodwin, here are a couple non-stop options for flights from
Paris to Milan (LIN) on April 7th for ████ ████. As you probably imagined, availability is very limited.

Option #1 - Will need to issue 2 one-way tickets Alitalia 313 07APR Paris Charles DeGaulle-CDG Milan Linate-LIN 515P 645P (Last seat on this flight) Operated by Alitalia Cityliner SPA One-Way Cost - $655.50/person Non-Refundable; $65.00 EUR change/cancel penalty plus difference in fare One-Way Cost - $745.50/person Fully Refundable/Changeable

Air France 1313 11APR Milan Linate-LIN Paris Charles DeGaulle-CDG 840P 1010P

One-Way Cost - $534.90 Non-Refundable; Changes are not permitted. One-Way Cost - $637.90/person Fully Refundable/Changeable

## Option #2 - One Roundtrip ticket

Alitalia 353 07APR Paris Orly-ORY Milan Linate-LIN 715P 840P - (Last seat on this flight - Business Class only) Operated by Alitalia Cityliner SPA Alitalia 356 11APR Milan Linate-LIN Paris Orly-ORY 820P 945P Operated by Alitalia Cityliner SPA Roundtrip Cost - $1159.70/person Non-Refundable; Change/cancel penalty applies plus difference in fare Roundtrip Cost - $1249.70/person Fully Refundable/Changeable

Ms. Groff, please review the above options and let us know how you would like for us to proceed. If you would like a connecting option, please let us know.

Your response is required to complete this reservation. Prices and availability are subject to change.

Please reply to this email and provide your authorization to proceed.

Have a good day.

## Option #2 - One Roundtrip ticket (cont.)

# Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova

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