<table><tr><th>To:</th><th>Lesley Groffil</th></tr><tr><td>Cc:</td><td>Jojo fontanilla</td></tr><tr><td>From:</td><td>Merwin Dela cruz</td></tr><tr><td>Sent:</td><td>Mon 5/22/2017 2:11:31 PM</td></tr><tr><td>Subject:</td><td>Re: FedEx Shipment 779172758591 Delivery Exception</td></tr></table>

Hi Les,

I requested for the package to be re delivered this morning.

I don't know why this keeps happening. I was here at that time. I will let you know once I receive it.

Thanks

On May 22, 2017, at 9:39 AM, Lesley Groff █████████████████ wrote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

From: 
Subject: FedEx Shipment 779172758591 Delivery Exception
Date: May 22, 2017 at 9:28:26 AM EDT
To: 
Reply-To:

The image is a blank canvas. No data or entities are discernible. Relevant information provided in the surrounding text includes a FedEx Shipment 779172758591 delivery exception notification dated May 22, 2017 at 6:28:26 AM EDT.

## We were unable to complete delivery of you
package

See "Resolving Delivery Issues" for recommended actions

See "Preparing for Delivery" for helpful tips

Tracking # 779172758591

Ship date:
Thu, 5/18/2017
Scheduled delivery:
Mon, 5/22/2017 b
pm
Delivery exception

## We were unable to complete delivery of you
package (cont.)

- Not a chart — rectangular, tall/portrait orientation (narrow width).
- Thin rectangular border framing the image.
- Two straight diagonal lines forming an "X" that connect opposite corners and intersect near the rectangle center.
- Small darker mark at the intersection point.
- Speckled/grainy gray background fill.

## Shipment Facts

FedEx attempted. but was unable to complete delivery of the following shipment:

Tracking number: 779172758591
Status: Delivery exception
Reference: SAMPLE PANEL
Service type: FedEx International Priority
Packaging type: Your Packaging
Number of pieces: 1
Weight: 1.00 lb.
Special handling/Services: Deliver Weekday
Standard transit: 5/19/2017 by 10:30 am

## Resolving Delivery Issues

The reason delivery was not completed is outlined below. Where applicable, resolution recommendations are also provided.

## Exception Reason Recommended Action

1. Customer not Door tag will provide the time and address
Available or of the FedEx location where you may pick
Business up your shipment. and also indicate if
Closed another delivery attempt will be made.

## Preparing for Delivery

To help ensure successful delivery of your shipment. please review the below

## Won't be in?

You may be able to hold your delivery at a convenient FedEx World Service Center or FedEx Office location for pick up. Track your shipment to determine Hold at FedEx location availability.

## Won't be in? (cont.)

Key information from the image:

*   Email sent from an unattended mailbox.
*   Report generated approximately 8:38 AM CDT on 05/22/2017.
*   All weights are estimated.
*   FedEx does not determine guarantee or delay claim requests.
*   Track shipment status via the tracking number link.
*   Copyright notice: 2017 Federal Express Corporation.