To: Amex Centurian Travel
From: Lesley Groff
Sent: Thur 1/17/2019 5:11:52 PM
Subject: Re: Itinerary for  25JAN19

HI Natasha...this is not correct. The return is SUNDAY Jan. 27th...the outbound on Friday is correct..

On Jan 17, 2019, at 12:01 PM, Molotkova wrote:

Thank you, Lesley, here is correct disclosure:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $603.44.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

	- Code share: AIR FRANCE

• Fri 25 Jan - Aeroflot 3004 - Economy - 4h 15m OPERATED BY AIR FRANCE Departing: Moscow Sheremetyevo Airport, (SVO) at 8.OOpm Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.15pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Re <u>ards,</u>
(Natasha) Molotkova
Centurion <u>Relationship Mana er</u>

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...He says:
'arrive late friday leave late sunday'

So arrive late Friday Jan. 25th and depart lat Sunday Jan. 27

On Jan 17, 2019, at 11:40 AM, ██████ Molotkova <██████████████████████████████████> wrote:

I sent you correct disclosure, was just holding wrong flights. Please check it one more time, bc

Your response is required to complete this reservation. Prices and availability are subject to c

• Total air reservation, including taxes and fees: 5541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

	- Code share: AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
(Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28...this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

Lesley, I might made a mistake. for ███ - she needs:

SU 2458 24JAN SVO CDG 250P 450P SU 3003 2i3JAN M CDG SVO 655P 1240A

or

SU 3004 25JAN SVO CDG 800P 1015P SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

Regards,
(Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for 25JAN19
Date: January 17, 2019 at 9:54:18 AM EST
To: 

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: 

YOUR TRIP DETAILS

This itinerary is a reservation only. This reservation will not be ticketed until a ticketing authorization is received. Please contact your travel office by this entire reservation will automatically cancel.

DO NOT REPLY TO THIS EMAIL. This message was sent from a nol cannot accept incoming messages. If you have any questions, please Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting <u>https Urnyamextravel corn/baggage</u>

Other Information
• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PA

Other Information
• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information
• CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA

Moscow to Paris

## DEPARTING

Fh, Jan 25 2019. 08:00 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Fri, Jan 25 2019, 10:15 PM
Paris
Charles De Gaulle (CDG)

## Aeroflot

Operated By Air France

Non-stop
Duration:4 Hrs 15 Mins
Departure Terminal:Terminal E - International
Arrival Terminal:Terminal 2 E

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A319
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

Paris to Moscow

## FLIGHT INFORMATION (cont.)

## DEPARTING

Mon, Jan 28 2019, 08:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air France

Non-stop
Duration: 3 Hrs 45 Mins
Departure Terminal: Terminal 2 E
Arrival Terminal: Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320-100/200
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

## FLIGHT INFORMATION (cont.)

## TRAVELLER INFORMATION

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GL HOTLINE

When you travel more than 100 miles from home, you have 24/7 medi other select emergency coordination and assistance services, including referrals. PP# XXXXXXXXXXt. cash wires and more. Card Members n the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto American Express Travel.

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review ‘% the most up to date and accurate entry/exit requirements for your travi frequent changes, American Express cannot guarantee the accuracy o provided and expressly disclaims any liability for any inaccurate or inc' contained on that site.

You may receive customer service emails even if you have requested marketing offers from American Express. For details about our e-mail the American Express Privacy Statement at <u>www,americanexpress.coi</u>

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GL HOTLINE (cont.)

<table><tr><th></th><th rowspan="6">See

PDF
If
to

<u>http://www</u>

Thank

Please
daily
check-out
the

Liability
subsidiaries.
suppliers
expense
omissions
services.
itineraries
acts
related
systems,

Intermediary
arrangements
travel
independent
pay
time
provide
for
programs
suppliers
products
business
compensation
recommending
and
suppliers

California
Travel</th><th>attached itinerary PDF or link for full terms and conditions.

itinerary attachment:
you are unable to view the PDF attachment, ensure you have Adobe
website below to download and install this free software.</th></tr><tr><td></td><td><u>adobe.com/products/acrobatireadstep.html</u></td></tr><tr><td></td><td>you for choosing American Express Centurion Travel Service ar</td></tr><tr><td></td><td>be advised that certain mandatory hotel-imposed charges. inch
resort or facility fees, may be applicable to your stay and payable
from the property. You may wish to inquire with the hotel bt
existence and amount of such charges.</td></tr><tr><td></td><td>Statement. American Express Travel Related Services Comp,
affiliates and representatives (collectively. "Amex') act as
and you understand and agree that Amex shall not be liable -
or damage to persons or property resulting, directly or indirec
of travel suppliers. including but not limited to delays. overb
cessation of operations. accidents or failures of equipment. c
or schedules: or (2) acts of God. fires. earthquakes. floods.
of governmental authorities. civil unrest. strikes, riots, theft. disea
to the public internet. telecommunications lines or facilities. or
or any other cause beyond the control of Amex.</td></tr><tr><td></td><td>Disclosure. Amex assists you in finding travel suppliers a
that meet your individual needs. We consider various fa
suppliers to you and recommending specific itineraries. In this r&lt; 
third party and not as a fiduciary. We want you to be awa
us commissions as well as incentives for reaching sales targets or
to time may also provide incentives to our travel counselors. Cer
compensation to us for various marketing and administrative s
them. such as granting them access to our marketing channels, pa
and supporting technology initiatives. In addition. we receive
when customers use the American Express Card or other An
to pay for supplier products and services. From time to time ,
relationships with suppliers and these arrangements. includir
and incentives we receive. are subject to change. In ide
itineraries, we may consider a number of factors, inclu'
your preferences. The relationships we have with suppliers may a
we identify and the itineraries we recommend.

State Seller of Travel Registration Number: 1022318. Wash
Registration Number: UBItt600469694. Iowa. TN/ 669 Register</td></tr></table>

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GL HOTLINE (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about <u>email</u> security or report a suspicious e-mail. please visit us at <u>amencanexpress corniphishing.</u> O 2015 Amencan Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge I actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the sr responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pi

I sent you correct disclosure, was just holding wrong flights. Please check it one more time, below. T

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GL HOTLINE (cont.)

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

## Regards,



(Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

this is still wrong!! the dates are to be Jan. 24-28...this shows 25-28!!!

she needs option 2 outbound at 8pm and return at 6:55pm...

Lesley, I might made a mistake. for|

[ ] - she needs:

SU 2458 24JAN SVO CDG 250P 450P SU 3003 28JAN M CDG SVO 655P 1240A

## or

SU 3004 25JAN SVO CDG 800P 1015P SU 3003 28JAN CDG SVO 655P 1240A 29JAN

I think I sent you wrong disclosure.

## Regards,



(Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

Please issue this ticket.

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>

## Regards, (cont.)

Subject: Itinerary for:  /:  25JAN19: 
Date: January 17, 2019 at 9:54:18 AM EST
To:

FLIGHTS | HOTELS | CARS | CRUISES



RECORD LOCATOR:

## YOUR TRIP DETAILS

This itinerary is a reservation only. This reservation will not be ticketed or pr ticketing authorization is received. Please contact your travel office by 7:40 this entire reservation will automatically cancel.

DO NOT REPLY TO THIS EMAIL. This message was sent from a notificatk cannot accept incoming messages. If you have any questions, please conta Service at 1

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baguacie</u>

## YOUR TRIP DETAILS (cont.)

Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPO

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 3004

DEPARTING

Fri, Jan 25 2019, 08:00 PM
Moscow
Sheremetyevo (SVO)

ARRIVING

## YOUR TRIP DETAILS (cont.)

Fri, Jan 25 2019, 10:15 PM

Paris
Charles De Gaulle (CDG)

## Aeroflot

Operated By Air France

Non-stop
Duration:4 Hrs 15 Mins
Departure Terminal:Terminal E - International
Arrival Terminal:Terminal 2 E

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A319
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION



Aeroflot:

Paris to Moscow

FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019, 06:55 PM
Paris
Charles De Gaulle (CDG)

## DEPARTING (cont.)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air France

Non-stop
Duration: 3 Hrs 45 Mins
Departure Terminal: Terminal 2 E
Arrival Terminal: Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320.100/200
Meals: Meals
Baggage: 1PC per adult

| Field | Value |
|---|---|
|Airline / Flight confirmation| Aeroflot — [redacted] |
|Traveller information| Name(s): [redacted] (blacked out) |
|Class| T — Economy Class |
|Aircraft| Airbus Industrie A320-100/200 |
|Meals| Meals |
|Baggage allowance| 1 PC per adult |
|Other visible text| "NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL HOTLINE" (partial) |

## FLIGHT INFORMATION (cont.)

When you travel more than 100 miles from home, you have 24/7 medical, le other select emergency coordination and assistance services. including med referrals. PP# XXXXXXXXXXt. cash wires and more. Card Members may be the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Vi</u> the most up to date and accurate entry/exit requirements for your travel dest frequent changes. American Express cannot guarantee the accuracy of the ii provided and expressly disclaims any liability for any inaccurate or incomple' contained on that site.

You may receive customer service emails even if you have requested not to marketing offers from American Express. For details about our e-mail practic the American Express Privacy Statement at <u>vAvw.americanexpress.comiprivi</u>

<change><s>See</s></change> attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrot to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and hay

Please be advised that certain mandatory hotel-imposed charges. including, daily resort or facility fees. may be applicable to your stay and payable to the check-out from the property. You may wish to inquire with the hotel before y the existence and amount of such charges.

## <u>Entry and Exit Information for Travel</u> (cont.)

II-subsidiaries. Liability Statement. affiliates American and representatives Express Travel (collectively, Related Services "Amex") Company. act as an ag suppliers and you understand and agree that Amex shall not be liable for am expense or damage to persons or property resulting, directly or indirectly, fro omissions of travel suppliers, including but not limited to delays. overbookin( services. cessation of operations, accidents or failures of equipment, or char itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climat acts of governmental authorities. civil unrest. strikes. riots, theft, disease, aci related to the public Internet. telecommunications lines or facilities, or third p systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and ma arrangements that meet your individual needs. We consider various factors i travel suppliers to you and recommending specific itineraries. In this role, WE independent third party and not as a fiduciary. We want you to be aware that pay us commissions as well as incentives for reaching sales targets or other time to time may also provide incentives to our travel counselors. Certain si provide compensation to us for various marketing and administrative service for them, such as granting them access to our marketing channels, participa programs and supporting technology initiatives. In addition. we receive corni suppliers when customers use the American Express Card or other Americar products to pay for supplier products and services. From time to time we ma business relationships with suppliers and these arrangements. including leve compensation and incentives we receive, are subject to change. In identifying recommending itineraries, we may consider a number of factors. including s' and your preferences. The relationships we have with suppliers may also MI suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number 1022318. Washington Travel Registration Number. UE3l#600469694. Iowa: TN* 669 Registered loin.

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to notify you for servicing purposes.