To: 
From: Centurion Support
Sent: Fri 1/4/2019 2:10:56 PM
Subject:  EPSTEIN/J COMPLETE

## Title: American Express re

Wonderful! Have a great day Lesley and thank you for the update.
Debbie

From Centurion Support on behalf of your Relationship Manager

I received the link and have paid. thank you!

Will do…thank you so much

Lesley,
The hotel will send it to you directly now. Please let me know if still unable to open.
Regards,
Debbie

From Centurion Support on behalf of your Relationship Manager

Try this one.

From Centurion Support on behalf of your Relationship Manager

ok thanks
I am not sure what to do?

Lesley, Let me look and see how they forwarded it last time.

From Centurion Support on behalf of your Relationship Manager

says I must enter my email/Login ID and password for Menlo Security? I don’t have a log In and
password for Menlo Security?

## Title: American Express re (cont.)

- Type: Email thread about hotel prepayment (payment link).
- Key people/entities: Lesley; Debbie (From Centurion Support on behalf of your Relationship Manager); Vanessa (From Centurion Support on behalf of Nataliyour Relationship Manager).
- Actions/requests:
  - Updated payment link provided.
  - Request to update form to cover incidentals as well.
  - Prepayment link covers hotel and taxes only; can be updated to cover incidentals on request.
- Notable lines: "fabulous! thank you!"; "Sent from my iPhone."
- Sensitive data: Payment link/details are redacted (black boxes).
- Bottom note visible: "This is a secure payment link for room and tax only."

## Title: American Express re (cont.)

- Banner/button: "Pay Now"
- Signature:
  - "Kind regards,
    Daria Petrova
    Reservations Associate"
- Payment processor label: "Saferpay | powered by"
- Note about payment link: using the "Pay Now" link confirms you have ordered products/services from the vendor and accept the vendor's Terms and Conditions (vendor name partially obscured)
- Headings/annotations:
  - "American Express made the following annotations"
  - "American Express a ajouté le commentaire suivant le"
- English confidentiality notice (key points):
  - Message intended only for confidential use of the addressee.
  - If you are not the intended recipient, notify the sender and delete the email immediately.
  - Disclosure, copying, use or distribution by unintended recipients is prohibited; if received in error notify by reply email and permanently delete the message and attachments.
- French confidentiality notice (key points):
  - Equivalent notice in French stating message and attachments reserved for the indicated addressee; disclosure, duplication, use or distribution is prohibited; if received in error notify sender and destroy the message and attachments.