To: ██████████████████████████████████████████]
From: Natalia Molotkova
Sent: Fri 5/18/2018 10:11:33 PM
Subject: Cancel Ticket for Karyna & █████ May 24th ████████████

Title: American Express ®
yes.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you for your email. I am currently out of the office.

is this a Biz seat again?

On May 18, 2018, at 6:06 PM, Natalia Molotkova wrote:

Thank you for your email. I am currently out of the office.

please issue below ticket for Karyna and use the credit we have! t hanks

On May 18, 2018, at 6:06 PM, Natalia Molotkova wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $43.80.

	• Non-refundable, $200.00 change penalty plus difference in fare.

	• Outbound

Mon 21 May - Delta 2871 - First - 3h 12m Departing: New York La Guardia Airport, (LGA) at 6.55pm Arriving: Palm Beach Intl Airport, West Palm Beach (PBI) at 10.07pm Please reply to this email and provide your authorization to proceed.

Regards,

Key information from the image:

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager
*   **Work Hours:** Mon-Fri 9AM-5:30PM EST
*   **Delta flight arriving:** 10:07 PM, use credit
*   **Possible Delta Flight:** DL 287 LGA PBI 655P 1007P
*   **Possible United Flights:**
    *   UA 1559 EWR PBI 500P 758P
    *   UA 1764 EWR PBI 700P 951P
*   Previous Email Date: May 18, 2018, 5:50 PM

Natalia (Natasha) Molotkova is a Centurion Relationship Manager. Karyna may be flying from NY to PB on May 21st. Natalia's hours are Mon-Fri 9AM-5:30 PM EST.

Key details from the image:

*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Cancellation:** Karyna's flight is cancelled, Delta credit of $584.40 until May 8, 2019.
*   **Travel Dates:** 24 May 2018
*   **Airline:** Delta Air Lines
*   **Flight:** DL 403 (Business Class)
*   **Origin:** New York, John F. Kennedy International Airport
*   **Destination:** Charlotte Amalie, Cyril E. King Airport
*   **Departure:** 08:35 AM
*   **Arrival:** 12:42 PM
*   **Note:** Passengers must carry a valid passport.
*   **Additional Request:** Cancel flight from NY to STT on Monday May 21 for Karyna, seeking refund or exchange.

<table><tr><th>Departure Terminal</th><th>Terminal 4</th></tr><tr><td>Estimated Time</td><td>4 Its 7 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>5A, 5B</td></tr></table>

Confirmed

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American

## <u>Entry and Exit Information for Travel</u> (cont.)

Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation@qmaitcom,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website