To: ████████████████████████████████████████████████
From: Natalia Molotkova
Sent: Mon 4/30/2018 2:40:23 PM
Subject: =?UTF-
8?Q?██████████████████████████████████████████████████████████████████████████████=C2?= =?UTF-
8?Q?=A0?=

Title: American Express ®

Oh my, sorry.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
It was on purpose. all ok
On Apr 30, 2018, at 10:34 AM, Natalia Molotkova <REDACTED> wrote:
I hope nothing happened, can you call her?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
wow....thanks....she was a no show for the car I booked.
On Apr 30, 2018, at 10:21 AM, Natalia Molotkova <blackened out> wrote:

Status of coupon - said USED.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natalia...can you see if

[ ] [ ]

actually took her flight to Miami?

View your Trips

American Express Travel █████
Record Locator

E-Ticket Number(s)

Saturday 28 Apr 18

Other Information

## Other Information

A VISA IS REQUIRED FOR ENTRY INTO USA

## Flight Information

Date: 28 Apr 2018
Airline: Aeroflot
Airline Record Locator: █████████

## Flight Information (cont.)

<table><tr><th>Flight/Class</th><th>SU 110 T Economy Class</th></tr><tr><td>Origin</td><td>Moscow, Sheremetyevo</td></tr><tr><td>Destination</td><td>Miami, Miami International</td></tr><tr><td>Departing</td><td>11:05 AM</td></tr><tr><td>Arriving</td><td>04:15 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Estimated Time</td><td>12 Firs 10 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Tuesday 01 May 18

## Flight Information

<table><tr><th>Date</th><th>01 May 2018</th></tr><tr><td>Airline</td><td><u>American</u> Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class</td><td>AA 2669 N Economy Class</td></tr><tr><td>Origin</td><td>Miami, Miami International</td></tr><tr><td>Destination</td><td>San Francisco, San Francisco Intemational</td></tr><tr><td>Departing</td><td>06:11 PM</td></tr><tr><td>Arriving</td><td>09:45 PM</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2</td></tr><tr><td>Estimated Time</td><td>6 Firs 34 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>32D</td></tr><tr><td>Confirmed </td><td></td></tr></table>

Wednesday 02 May 18

## Flight Information

<table><tr><th>Date</th><th>02 May 2018</th></tr><tr><td>Airline</td><td>Jetblue Airways</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class</td><td>B6 916 R Economy Class</td></tr><tr><td>Origin</td><td>San Francisco, San Francisco Intemational</td></tr><tr><td>Destination</td><td>New York, John F Kennedy Intemational</td></tr><tr><td>Departing</td><td>09:02 PM</td></tr><tr><td>Arriving</td><td>05:41 AM / 03 May 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal International</td></tr><tr><td>Arrival Terminal</td><td>Terminal 5</td></tr><tr><td>Estimated Time</td><td>5 Firs 39 Mins</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Stops</th><th>Non-stop</th></tr><tr><td>Seats</td><td>21B</td></tr><tr><td>Confirmed</td><td></td></tr></table>

## Thursday 03 May 18

## Flight Information

03 May 2018

Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
Estimated Time
Stops

Aeroflot

SU 101 N Economy Class
New York, John F Kennedy International
Moscow, Sheremetyevo
02:25 PM
06:25 AM / 04 May 2018
Terminal 1
Terminal D - Domestic/Intl
9 I-Irs
Non-stop

## Confirmed

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

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Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

## Confirmed (cont.)

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Best regards.

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American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acluicmledgo that American Express is In no way responsible or Hebb for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror forts you authorize. We reserve the right to note profile and preference data for servicing purposes.

## Confirmed (cont.)