To: ██████████████████████████████████████████
From: Natalia Molotkova
Sent: Fri 10/27/2017 2:51:01 PM
Subject: Your Flight Receipt - KARYNA SHULIAK 27OCT17

Title: American Express ®

yes.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

See it! 14 A...I had to keep scrolling!

On Oct 27, 2017, at 10:47 AM, Natalia Molotkova <REDACTED> wrote:

do we know her seat number?

On Oct 27, 2017, at 10:47 AM, Natalia Molotkova <REDACTED> wrote:

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

- Passenger: KARYNA
- Trip Confirmation #: HHIAL
- SkyMiles #: ********272
- Date: Fri, 27 OCT
- Flight: DELTA 2852
- Depart: NYC–LA GUARDIA — 3:10 pm
- Arrive: West Palm Beach, FL — 6:16 pm
- Cabin: Main Cabin (L)

I  - AUTOMATIC

## CHECK-IN NOW AVAILABLE

We've added Automatic Check-In to the Fly Delta app to save you time and hassle. This means if you're traveling in the United States, Puerto Rico or the U.S Virgin Islands, we'll automatically check you in 24 hours prior to your scheduled departure. Just open the app and you'll be on your way. Don't have the app? Click here to download. Learn more about automatic check-in.

Delta Airlines: Restricted Hazardous Items.

*   **Prohibited:** Hoverboards and lithium battery-powered self-balancing personal transportation devices are prohibited as carry-on and checked baggage.
*   **Permitted (carry-on only):** Spare batteries, fuel cells, and e-cigarettes. If a carry-on containing these items is gate-checked, the items must be removed and carried in the cabin.

Please be aware of traffic delays at LaGuardia due to construction. Click here for more information.

Passenger Info
NAME
KARYNA SHULIAK

SkyMiles #:  272

SEAT

FLIGHT

DELTA 2852

14A

## CHECK-IN NOW AVAILABLE (cont.)

Key information from the image:

*   **Flight Receipt**
*   **Ticket #:** 0067019142519
*   **Place of Issue:** Delta Ticketing Office
*   **Ticket Issue Date:** 27OCT17
*   **Ticket Expiration Date:** 27OCT18
*   **Flight:** DELTA 2852
*   **Seat:** $251.21 USD, 14A

## CHECK-IN NOW AVAILABLE (cont.)

## Air Transportation Charges

<table><tr><th>Base Fare</th><th>$220.47 USD</th></tr><tr><td>Taxes, Fees and Charges</td><td></td></tr><tr><td>United States - September 11th Security Fee(Passenger
Civil Aviation Security Service Fee) (AY)</td><td>$5.60 USD</td></tr><tr><td>United States - Transportation Tax (US)</td><td>$16.54 USD</td></tr><tr><td>United States - Passenger Facility Charge (XF)</td><td>$4.50 USD</td></tr><tr><td>United States - Flight Segment Tax (ZP)</td><td>$4.10 USD</td></tr></table>

TICKET AMOUNT

$251.21 USD

NONREF/PENALTY APPLIES

This tidcet is non-refundable unless the original ticket was issued at a fully refundable fare. Some fares may not allow changes. If allowed, any change to your itinerary may require payment of a change fee and increased fare. Failure to appear for any flight without notice to Delta will result in cancellation of your remaining reservation.

Note: When using certain vouchers to purchase tickets, remaining credits may not be refunded. Additional charges and/or credits may apply.

Fare Details: NYC DL PBI220.47USD220.47END ZPLGA XFLGA4.5

Miscellaneous Service and Fees: RFIC: I

Document #:

Date of issue: 27OCT17

This document expires: 28OCT18

## Air Transportation Charges (cont.)

Key information from the image:

*   Main Cabin Preferred Seat: 19.00 USD
*   Total Tax: 19.00 USD
*   Routing: LGA-PBI
*   Travel Date: Fri 27 Oct 2017
*   Carrier: Delta LGA PBI
*   Non-refundable ticket, no changes or transfers.
*   Checked Bag Allowance policy applies.

## Air Transportation Charges (cont.)

## FREE

$25USD

$35USD

Visit delta.com for details on baggage embargos that may apply to your itinerary.

## Transportation of Hazardous Materials

Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in civil penalties. Examples include: Paints, aerosols, lighter fluid, fireworks, torch lighters, tear gases and compressed gas cartridges.

There are special exceptions for small quantities (up to 70 ounces total). For further information visit delta.com Restricted Items Section.

The image shows two offers.

1.  **Earn Miles with Airbnb:** Book via deltaairbnb.com to earn miles. New guests get $25 toward their first qualifying booking. Terms apply.
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## Transportation of Hazardous Materials (cont.)

- Document: Delta — Terms & Conditions & Checked Bag Allowance

- Carbon offset: Partnered with The Nature Conservancy. URL: delta.com/CO2

- Terms & Conditions (key points):
  - Ticket is non-refundable unless original ticket was issued at a fully refundable fare.
  - Some fares may not allow changes; permitted changes may require change fees and increased fare.
  - Failure to appear for any flight without notice to Delta may result in cancellation of remaining reservation.
  - When using certain vouchers to purchase tickets, remaining credits may not be refunded; additional charges/credits may apply.

- Checked Bag Allowance (key points):
  - On Delta-operated flights: one carry-on bag plus one small personal item allowed at no charge.
  - Delta One™/First/Business Class: weight allowance reverts to 50 lbs for all checked bags beyond regular free allowance.
  - At check-in, fee waivers/benefits available for: SkyMiles Medallion members, SkyTeam Elite & Elite Plus, and active U.S. Military personnel.
  - Basic Cardmembers with a Gold, Platinum, or Reserve Delta SkyMiles Credit Card from American Express eligible for first bag fee waiver.

- Further info URLs: delta.com/baggage, delta.com/firstbagfree

## Transportation of Hazardous Materials (cont.)

A standard checked bag with Delta may be up to SO lbs and 62 linear inches (per piece). Additional fees apply for oversize, overweight, and/cc additional pieces of checked baggage. Please review Delta's baggage guidelines for details. Weight and size restrictions may vary when checking baggage on carriers other than Delta. Contact with the operating carrier for detailed checked baggage allowances. You must be checked in at the gate by the applicable check, in deadlines or your reservation may be cancelled. Please review Delta's check-in requirement guidelines for details. Check-in requirements vary by airline, so if your ticket includes travel on other airlines, please check with the operating carrier on your ticket.

Do you have comments about our service? Please email us to share them.

## Conditions of Carriage

Am transportation on Delta and the Delta Connection® carriers is subject to Delta's conditions of carnage. They include terms governing for example:

• Limits on our liability for personal injury or death of passengers, and for loss, damage of delay of goods and baggage.

• Cam restrictions including time periods within which you must file a claim or bring action against us.

• Our right to change terms of the contract

• Check-m requirements and other rules established when we may refuse carriage.

• Our rights and limits of our liability for delay or failure to perform service including schedule change, Substitution of alternative air carders or aircraft, and rerouting.

• Our policy on overbooking flights, and your rights if we deny you boarding due to an oversold flight.

These terms are incorporated by reference into our contrail with you. You may view these conditions of carriage on delta.com, or by requesting a copy from Delta.

You have received this email because you elected to receive your Electronic Ticket receipt sent to you via email. If you would like to take advantage of other Delta email programs featuring special fares, promotions, information and flight updates, please visit: delta.com/emailprograms or delta.com/notifications.

## Conditions of Carriage (cont.)

This document establishes the creation of your electronic EMD(S) in our computer systems. It does not constitute a

document of carriage. Where this document is issued for transportation or services other than passenger air transportation, specific terms and conditions may apply. These terms and conditions may be provided separately or may be obtained from the issuing agent-

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## Copyright Information (cont.)

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