To: Natalia Molotkova From: Lesley Groff Sent: Thur 4/11/2019 8:36:40 PM Subject: Re: Jeffrey Epstein -do you need to change your ticket ??!!

Ok. Do it please. Thanks

Sent from my iPhone

On Apr 11, 2019, at 4:31 PM, Natalia Molotkova <██████████> wrote:

| Field | Value |
|---|---|
|Sender / Name| Natalia (Natasha) Molotkova |
|Title| Centurion Relationship Manager |
|Contact details| Two lines redacted ([black boxes] in image) |
|Hours| Mon through Friday 9AM–5:30PM EST |
|Date (quoted)| Apr 11, 2019, 4:21 PM |
|Device| Sent from my iPhone |
|Airline mentioned| Aeroflot |
|Latest message excerpts| "Happens, Aeroflot told me to re-book under separate record locator." — "Weird. Ok." |
|Earlier message excerpt| "Problem, I changed flight on my end, but it is not going through on airline end, trying to find a solution." |

Natalia Molotkova, a Centurion Relationship Manager, requests a ticket to be issued for Monday, April 15th.

*   Total air reservation cost: $268.00 (taxes and fees included).
*   Ticket is non-refundable with EUR35.00 change penalty.
*   Aeroflot 106 (Economy): Moscow (SVO) to Los Angeles (LAX), 12h 15m flight duration.
    *   Departure: Moscow at 12:00 pm.
    *   Arrival: Los Angeles at 2:15 pm.

Sorry! Can we do Thai same flight on Monday April 15?

Sent from my iPhone

On Apr 11, 2019, at 2:57 PM, Natalia Molotkova <██████████████████████████> wrote:

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• The, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

We need to change  ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?
Sent from my iPhone

Begin forwarded message:
From:  <>
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <lesley.jee@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To: 

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <>:
Hello ...please do let me know as soon as possible if you need to change your ticket to fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM,  <> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <>:
Hello . Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt! Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

## Regards, (cont.)

- Section: YOUR TRIP DETAILS
- Field: RECORD LOCATOR — value redacted (black box)

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at I

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https-//myamextravel comibaNage</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

# YOUR TRIP DETAILS (cont.)

## FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal O - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

CI Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## Moscow to New York

# YOUR TRIP DETAILS (cont.)

## FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot

# YOUR TRIP DETAILS (cont.)

## TRAVELLER INFORMATION

# YOUR TRIP DETAILS (cont.)

## TRAVELLER INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical. legal, financial or other select emergency coordination and assistance services. including medical and legal referrals, PP# XXXXXX>OO(Xt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.comfprivacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

# YOUR TRIP DETAILS (cont.)

## http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes, floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots. theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## http://www.adobe.com/products/acrobat/readstep.html (cont.)

Key information:

*   **Flight Route:** Moscow (SVO) to Los Angeles (LAX)
*   **Airline:** Aeroflot 106 (Economy)
*   **Date & Time:** Tue, 16 Apr, Departing SVO at 1:00 pm, arriving at LAX at 2:15 pm
*   **Duration:** 12h 15m
*   **Total Air Reservation:** $268.00
*   **Ticket:** Non-refundable, EUR35.00 change penalty
*   She can fly direct to LA.

# YOUR TRIP DETAILS (cont.)

## http://www.adobe.com/products/acrobat/readstep.html (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

We need to change ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:

Hello dear Lesley!

Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible

Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <█████████████████>:

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

Hello ...please do let me know as soon as possible if you need to change your ticket to fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, ███████ █████ <███████████████████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff

Hello Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt! Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

# YOUR TRIP DETAILS (cont.)

## RECORD LOCATOR: VYQIXU

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that
cannot accept incoming messages. If you have any questions, please contact Centurion Travel
Service at 1-████████.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

New York to Moscow

FLIGHT SU 103

DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

- Airline: Aeroflot (operated by Aeroflot)  
- Flight: SU 102  
- Route: Moscow (Sheremetyevo — SVO, Departure Terminal: Terminal 1) → New York (John F Kennedy — JFK, Arrival Terminal: Terminal D - Domestic/Intl)  
- Depart: Mon, Apr 15 2019, 02:15 PM (Moscow, SVO)  
- Arrive: Mon, Apr 15 2019, 05:30 PM (New York, JFK)  
- Non-stop — Duration: 9 hrs 15 mins  
- Class: Q Economy  
- Aircraft: Airbus Industrie A330-300  
- Meals: Dinner, Snack  
- Baggage: 1 PC per adult  
- Flight confirmation: Aeroflot: [redacted]

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration: 10 Hrs 15 Mins
Departure Terminal: Terminal D - Domestic/Intl
Arrival Terminal: Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot

TRAVELLER INFORMATION

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www amencanexpress comfprivacv</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes, riots, theft. disease, accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

- Action required: Reply to email with authorization to proceed; prices and availability subject to change.

- Price/penalties:
  - Total air reservation (including taxes & fees): $268.00 (add collect, exchange)
  - Ticket is non-refundable
  - EUR35.00 change penalty applies plus any fare difference

- Flight:
  - Date: Mon, 15 Apr
  - Airline / Flight: Aeroflot 106
  - Class/Duration: Economy — 12h 15m
  - Depart: Moscow Sheremetyevo Airport (SVO) at 12:00 pm
  - Arrive: Los Angeles Intl Airport (LAX) at 2:15 pm

- Contact:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST
  - Email/phone: redacted in image

- Additional notes from thread:
  - “Sorry! Can we do Thai same flight on Monday April 15?” (sent from iPhone)
  - Prior message (Apr 11, 2019, 2:57 PM): “She can fly direct to LA.”
  - Some information blocks are redacted.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change  ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?
Sent from my iPhone
Begin forwarded message:
-
From:  <>
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <lesley.jee@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:  <>

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

-
Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if
possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <███████████████>:

Hello █████...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, ████ ██ <█████████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <█████████████>:

Hello ███████. Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please
check in to your flight tonight and secure your seat. Please also double check the ticket and confirm
receipt! Thanks, Lesley

FLIGHTS| HOTELS| CARS| CRUISES

██████████████████████████████████████████████████████████████████████████████████████

██████████████████████████████████████████████████████████████████████████████████████

RECORD LOCATOR: VYQIXU

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information
CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

New York to Moscow
FLIGHT SU 103

DEPARTING
Mon, Mar 11 2019, 08:10 PM
New York

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

**Flight Information**
*   **Arrival Airport:** John F Kennedy International (JFK)
*   **Arrival Date/Time:** Tue, Mar 12 2019, 12:25 PM
*   **Arrival City:** Moscow
*   **Arrival Airport:** Sheremetyevo (SVO)
*   **Airline:** Aeroflot (operated by Aeroflot)
*   **Flight Type:** Non-stop
*   **Duration:** 9 Hrs 15 Mins
*   **Departure Terminal:** Terminal 1
*   **Arrival Terminal:** Terminal D - Domestic/Intl
*   **Class:** Q Economy Class
*   **Aircraft:** Airbus Industrie A330-300
*   **Meals:** Dinner Snack
*   **Baggage:** 1PC per adult
*   **Route:** Moscow to New York
*   **Flight Number:** SU 102
*   **Departure Date/Time:** Mon, Apr 15 2019, 02:15 PM
*   **Departure City:** Moscow

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

Sheremetyevo (SVO)

**Flight Details**

*   Airline: Aeroflot
*   Arrival: New York, John F Kennedy International (JFK)
*   Date/Time: Mon, Apr 15 2019, 05:30 PM
*   Flight Type: Non-stop
*   Duration: 10 Hrs 15 Mins
*   Departure Terminal: Terminal D - Domestic/Intl
*   Arrival Terminal: Terminal 1
*   Class: N Economy Class
*   Aircraft: Boeing 777-300Er
*   Meals: Lunch
*   Baggage: 1PC per adult

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS (cont.)

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

Key information includes:

*   24/7 medical, legal, financial assistance when traveling over 100 miles from home.
*   Toll-free number: 1-800-333-AMEX, Direct dial: 1-715-343-7977
*   Manage trip via American Express Travel.
*   Entry/Exit info at Visacentral.com.
*   American Express Privacy Statement link provided.
*   PDF itinerary attachment requires Adobe Acrobat Reader.
*   Adobe Acrobat Reader link provided.
*   Mention of mandatory hotel charges.

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting, directly or indirectly. from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires, earthquakes. Floods. climatic aberrations, acts of governmental authorities. civil unrest. strikes, riots, theft. disease, accidents or failures related to the public Internet. telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You we responsible for any purchases. shipping charges and/or fees you authorize. Wo reserve the right to note profile and preference data for servicing purposes.



She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

# YOUR TRIP DETAILS (cont.)

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m

Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

# YOUR TRIP DETAILS (cont.)

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

We need to change  ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <lesley.jee@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To: 

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <>:

Hello ...please do let me know as soon as possible if you need to change your ticket to fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM,  <> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <>:

Hello . Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt!

# YOUR TRIP DETAILS (cont.)

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m (cont.)

*   Message is addressed to Lesley.
*   Offers Flights, Hotels, Cars, and Cruises.
*   The Record Locator is provided.
*   States not to reply to the email and to contact Centurion Travel Service at 1-[redacted] with questions.
*   Airline baggage information: https://myamextravel.com/baggage
*   Citizens of the United States must carry a valid passport.

# YOUR TRIP DETAILS (cont.)

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m (cont.)

Other Information
• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019. 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

Flight Details:

*   **Class**: Q Economy Class
*   **Aircraft**: Airbus Industrie A330-300
*   **Meals**: Dinner Snack
*   **Baggage**: 1PC per adult
*   **Airline**: Aeroflot
*   **Flight**: SU 102
*   **Route**: Moscow to New York
*   **Departs**: Mon, Apr 15 2019, 02:15 PM (Moscow, Sheremetyevo (SVO))
*   **Arrives**: Mon, Apr 15 2019, 05:30 PM (New York, John F Kennedy International (JFK))
*   **Flight Type**: Non-stop
*   **Duration**: 10 Hrs 15 Mins
*   **Departure Terminal**: Terminal D - Domestic/Intl
*   **Arrival Terminal**: Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

- Class: N Economy Class
- Aircraft: Boeing 777-300Er
- Meals: Lunch
- Baggage: 1 PC per adult
- Flight confirmation: Aeroflot — (confirmation code redacted)
- Traveller information: names/details redacted
- Emergency assistance (Global Assist Hotline):
  - Services: 24/7 medical, legal, financial and emergency coordination when traveling >100 miles from home
  - Note: PP# shown as XXXXXXXXXXt (partially masked); card members may be responsible for third‑party costs
  - Phone: 1-800-333-AMEX (toll-free); 1-715-343-7977 (direct-dial collect)
- Action link/button: Manage Your Trip (link to American Express Travel)
- Additional section referenced: Entry and Exit Information for Travel

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

American Express recommends that you periodically review <u>www.Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing otters from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest, strikes, riots. theft. disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authonzed to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against Arnoncan Express. You aro responsible for any purchases, shipping charges anci,or fees you authorize We reserve the right to note profile and preference data for servicing purposes.



Problem. I changed flight on my end. but it is not going through on airline end. trying to find a

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

solution.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Please issue ticket as stated below for Monday 15th. Thanks

Sent from my iPhone

On Apr 11, 2019, at 3:44 PM, Natalia Molotkova > wrote:

Yes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Mon, 15 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 12:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Sorry! Can we do Thai same flight on Monday April 15?

Sent from my iPhone

On Apr 11, 2019, at 2:57 PM, Natalia Molotkova a > wrote:

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR3S.00 change penalty applies plus difference in fare

• Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

We need to change [REDACTED] ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: [REDACTED] <[REDACTED]>
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <lesley.jee@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To: [REDACTED] <[REDACTED]>

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <[REDACTED]>:
Hello [REDACTED]...please do let me know as soon as possible if you need to change your ticket to fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, [REDACTED] <[REDACTED]> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

██████████ воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <██████████████████████>:

Hello Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt! Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://mvamextravel.com/baqoacre</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information
• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

Q Economy Class
Airbus Industrie A330.300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

# YOUR TRIP DETAILS (cont.)

## Moscow to New York

FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

Flight Information
- Class: N Economy Class
- Aircraft: Boeing 777-300Er
- Meals: Lunch
- Baggage: 1PC per adult

Flight Confirmation
- Airline: Aeroflot
- Confirmation code: [redacted]

Traveller Information
- Personal details: [redacted]

Emergency / Global Assist
- 24/7 medical, legal, financial and emergency coordination when traveling >100 miles from home; PP# shown as XXXXXXXXXXt
- Toll-free hotline: 1-800-333-AMEX
- Direct-dial collect: 1-715-343-7977

Manage Trip
- Button: Manage Your Trip
- Note: View and manage your trip via American Express Travel

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules. or (2) acts of God, fires, earthquakes, floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes, riots. theft. disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You aro responsible for any purchases, shipping charges and(or loos you authorize We reserve the right to note profile and preference data for servicing purposes.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

She can fly direct to LA.

Key details from the email:

*   Total air reservation: $268.00 (add collect, exchange)
*   Ticket is non-refundable, EUR35.00 change penalty
*   Flight: Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m
*   Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm
*   Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm
*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Hours: Mon through Friday 9AM-530PM EST
*   Sender wants to change the ticket on Tuesday, April 16 from Moscow to Los Angeles.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <lesley.jee@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <██████████>:

Hello ███████...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, ████ ███ <████████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <██████████>:

Hello ███████. Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check
in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt!
Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

███████████████████████████████████████████████████████████████
███████████████████████████████████████████████████████████████

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

# YOUR TRIP DETAILS (cont.)

## RECORD LOCATOR:

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https'llmyamextravel com/baqqaqe</u>

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## New York to Moscow (cont.)

| Category          | Detail                                  |
|-------------------|-----------------------------------------|
| Departing         | Mon, Mar 11 2019, 08:10 PM              |
| From              | New York, JFK                           |
| Arriving          | Tue, Mar 12 2019, 12:25 PM              |
| To                | Moscow, SVO                             |
| Airline           | Aeroflot                                |
| Flight Type       | Non-stop                                |
| Duration          | 9 Hrs 15 Mins                          |
| Departure Terminal| Terminal 1                              |
| Arrival Terminal  | Terminal D - Domestic/Intl              |
| Class             | Q Economy Class                         |
| Aircraft          | Airbus Industrie A330-300               |
| Meals             | Dinner Snack                            |
| Baggage           | 1PC per adult                         |
| Flight Number     | SU 102                                  |

# YOUR TRIP DETAILS (cont.)

## New York to Moscow (cont.)

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class

Boeing 777-300Er

Meals:

<signature> Lunch

Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

TRAVELLER INFORMATION

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 2417 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries. affiliates and representatives (collectively. -Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes, floods. climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots. theft. disease. accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives, In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number. UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>amencanexpress.comiphishmq.</u> O 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the some provider is against the service prcmdor and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to nolo profile and preference data for senncing purposes.



Yes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

# YOUR TRIP DETAILS (cont.)

## • Mon, 15 Apr - Aeroflot 106 - Economy - 12h 16m

Departing: Moscow Sheremetyevo Airport (SVO) at 12:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Sorry! Can we do Thai same flight on Monday April 15?

Sent from my iPhone

On Apr 11, 2019, at 2:57 PM, Natalia Molotkova <████████████████████> wrote:

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

We need to change  ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From:  <>
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <@gmail.com>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:  <>

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <>:
Hello ...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM,  <> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <>:
Hello . Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check
in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt!
Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

The image shows a "RECORD LOCATOR" followed by a censored block.

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https limyamextravel com/baqqaqe</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

O Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION (cont.)

Aeroflot:

Moscow to New York

FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domesticnntl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION (cont.)

Aeroflot:

- Header: TRAVELLER INFORMATION
- Top: Two fields redacted (black bars) — likely passenger/name or booking details

Emergency assistance (Global Assist Hotline)
- Applies when you travel more than 100 miles from home
- 24/7 medical, legal, financial and other emergency coordination and assistance (including medical/legal referrals, cash wires)
- Note: Card Members may be responsible for costs charged by third‑party providers
- PP# shown as masked (PP# XXXXXXXXXX)
- Hotlines:
  - 1-800-333-AMEX (toll-free)
  - 1-715-343-7977 (direct‑dial collect)

Trip management
- Button: Manage Your Trip
- Link: American Express Travel (for viewing/managing trip)

Entry & exit information
- Recommendation: periodically review www.Visacentral.com for up-to-date entry/exit requirements
- Disclaimer: American Express cannot guarantee accuracy and disclaims liability for inaccurate/incomplete info

Other
- Note: You may still receive customer service emails even if you requested no marketing emails from American Express.

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION (cont.)

review the American Express Privacy Statement at <u>www americanexpress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes, floods. climatic aberrations, acts of governmental authorities. civil unrest. strikes, riots. theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION (cont.)

*   California State Seller of Travel Registration Number: 1022318
*   Washington State Seller of Travel Registration Number: UBI#600469694
*   Iowa: TA# 669 Registered Iowa Travel Agency.
*   She can fly direct to LA.
*   Total air reservation, including taxes and fees: $268.00
*   Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare
*   Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION (cont.)

Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change | ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:

Hello dear Lesley!

Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible Thank you so much!

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <████████████████████>:

Четверг, 11 апреля 2019 г., 9:55 -0700 от Lesley Groff <██████████>:

Hello ██████...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, ████ ███ <███████████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <███████████████>:

Hello ████████. Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check
in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt!
Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

██████████████████████████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████████████████████████

██████████████████████████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████████████████████████

RECORD LOCATOR: VYQIXU

YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that
cannot accept incoming messages. If you have any questions, please contact Centurion Travel

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

# YOUR TRIP DETAILS (cont.)

## Service at 1-

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>httpslimyamextravel corn/baggage</u>

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

New York to Moscow

FLIGHT SU 103

DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

ARRIVING

Tue, Mar 12 2019, 12:25 PM

# YOUR TRIP DETAILS (cont.)

## Service at 1- (cont.)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

O Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

Moscow to New York

FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM

# YOUR TRIP DETAILS (cont.)

## ARRIVING (cont.)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop

Duration:10 Hrs 15 Mins
Departure Termlnal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

TRAVELLER INFORMATION

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL <mark>ASSIST</mark> HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial <mark>or</mark> other select emergency coordination and assistance services, including medical and legal referrals, PP4 XXXXXXXXXXI, cash wires and more. Card Members may be responsible for

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL <mark>ASSIST</mark> HOTLINE (cont.)

the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>mvw.Visacentral com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. <change><s>please</s></change> review the American Express Privacy Statement at <u>www.americanexpress.com/pnvacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility <change><s>fees,</s></change> may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities. civil unrest, strikes. riots, theft, disease. accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

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To learn more <u>about</u> e-mail secunty or report a suspicious e-mail. please visit us at <u>amencanexpress corrirphishing.</u> O2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. Wo reserve the right to note profile and preference data for servicing purposes.



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