To: ██ ██[███████████████████]
From: Lesley Groff
Sent: Fri 4/26/2019 8:09:16 PM
Subject: Re: Itinerary INCL TICKETNO for █████████/██████████ 28APR19 ███████

ok, let me check

On Apr 26, 2019, at 3:57 PM, wrote:

If there is a early flight you can take it

Envoye de mon iPhone

Le 26 avr. 2019 à 21:47, Lesley Groff <> a écrit :

Amex just emailed me the only flight around Ilam tomorrow is on Ryan Air. I have to book that myself. Will be home in 20 min and can do it. I'm driving .

Sent from my iPhone

On Apr 26, 2019, at 3:36 PM, wrote:

Did you book her ticket ?
Thank you

Envoye de mon iPhone

Le 26 avr. 2019 à 19:46, Lesley Groff <> a écrit :

Around what time?

Sent from my iPhone

On Apr 26, 2019, at 1:37 PM,
wrote:

Thank you . Can you get her a ticket to go to Prague tomorrow from Barcelona please ? Just one way

Envoye de mon iPhone

Le 26 avr. 2019 à 19:23, Lesley Groff <████████████████> a
écrit :

- Document: Email thread (French headers), dated April 26, 2019.
- Timestamps found:
  - Apr 26, 2019 at 19:23
  - Apr 26, 2019 at 16:48
  - Apr 26, 2019 at 1:10 PM
  - Forwarded message: Apr 26, 2019 at 10:44:32 AM EDT
- Key messages / excerpts:
  - "Canceling her entire trip…"
  - (1:10 PM) "[REDACTED] wrote: Can you cancel her ticket please? Envoyé de mon iPhone"
  - (16:48) "[REDACTED] wrote: Here is [REDACTED] new ticket to depart Sunday to Prague at 7 AM. Please forward to her when [REDACTED] wants you to. Thanks [REDACTED]. Sent from my iPhone"
  - Forwarded from "American Express Travel" — Subject: "Itinerary INCL TICKETNO for 28APR19"
- Other: ticket number(s), some names and email addresses are redacted in the image.

- Visible text: "FLIGHTS | HOTELS | CARS | CRUISES"
- Visible text: "RECORD LOCATOR:" followed by a blacked-out (redacted) block
- Two large black/redaction bars obscuring content (one near top, one mid-page)
- Decorative shaded strip at very top of document

## YOUR TRIP DE1

DO NOT REPLY TO THIS EMAIL. This message was ser cannot accept incoming messages. If you have any quest Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessi <u>https://myamextravel.com/balqacie</u>

## Other Information

• CITIZENS OF CZECH REPUBLIC MUST CARRY A VA

## Other Information (cont.)

## Paris to Prague

## FLIGHT AF 1382

## DEPARTING

Sun, Apr 28 2019, 07:00 AM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Sun, Apr 28 2019, 08A0 AM
Prague
Prague - Ruzyne International (PRG)

## Air France

Operated By Air France

Non-stop
Duration:1 Hr 40 Mins
Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 2

## FLIGHT INFORMATION

Your Seats: 2A
I Business Class
Airbus Industrie A320.100/200
Meals: Breakfast
Baggage: 2PC per adult

FLIGHT CONFIRMATION

Air France

## FLIGHT INFORMATION (cont.)

E-TICKET

Ticket 26APR

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HOTLINE

When you travel more than 100
miles from home, you have 24/7
medical, legal, financial or other
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including medical and legal
referrals, passport replacement,
cash wires and more Card
Members may be responsible for
the costs charged by third-party
service providers.

1-800-333-AMEX (toll-free) 1- [ ]
(direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

## NEED EMERGENCY
ASSISTANCE ON YOUR TRIP?
CALL THE GLOBAL ASSIST
HOTLINE (cont.)

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination to frequent changes, American Express cannot guarantee I accuracy of the information provided and expressly disclaii any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from Amer Express. For details about our e-mail practices, please rev. the American Express Privacy Statement at <u>vmx/ americanexpress.com/privacv</u>

<change><s>See</s></change> attached itinerary PDF or link for full terms and conditi

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you Adobe Acrobat Reader. Refer to website below to downloa and install this free software.

## http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Tray( Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the ho operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existen' and amount of such charges.

Liability Statement. American Express Travel Related Ser Company, Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for tr suppliers and you understand and agree that Amex shall n liable for any loss. injury. expense or damage to persons o property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation c operations. accidents or failures of equipment. or changes fares. itineraries or schedules: or (2) acts of God, fires, earthquakes, floods. climatic aberrations, acts of governmi authorities, civil unrest, strikes, riots, theft. disease, accide

## http://www.adobe.com/products/acrobat/readstep.html (cont.)

or failures related to the public internet, telecommunicatior lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individ needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In role, we are acting as an independent third party and not a fiduciary. We want you to be aware that certain suppliers r us commissions as well as incentives for reaching sales to or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participal in marketing programs and supporting technology initiative addition, we receive compensation from suppliers when customers use the American Express Card or other Americ Express products to pay for supplier products and services From time to time we may enter into other business relationships with suppliers and these arrangements. inclui levels and types of compensation and incentives we receiv are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences The relationships we have with suppliers may also influea the suppliers we identify and the itineraries we recommend

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## http://www.adobe.com/products/acrobat/readstep.html (cont.)