To: Amex Centurian Travel[████████████████████████]
From: Lesley Groff
Sent: Mon 6/3/2019 3:44:08 PM
Subject: Re: Change return ticket!DEIMANTE 30MAY19 DBLYND

ok

On Jun 3, 2019, at 11:40 AM, Natalia Molotkova <redacted> wrote:

I haven't sent them yet.

I haven't sent them yet.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████@█████████
████████
Hours: Mon through Friday 9AM-530PM EST

I did not receive options on this change as of yet...

I did not receive options on this change as of yet...

On Jun 3, 2019, at 9:50 AM, Natalia Molotkova <blackened out> wrote:

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
Hours: Mon through Friday 9AM-530PM EST

Morning!! We need to change <blackened out> ticket to return to Vilnius on June 8th. Coach. Fully refundable price too please). Thx. Lesley

From: "American Express Travel" <blackened out>
Date: May 30, 2019 at 9:28:55 AM EDT
To: <blackened out>@<blackened out>
Subject: Itinerary INCL TICKETNO for <blackened out> 30MAY19 DBLYND

## RECORD LOCATOR: DBLYND

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only account and cannot accept incoming messages. If you have any questions, please contact Centura Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF LITHUANIA MUST CARRY A VALID PASSPORT

Vilnius to Moscow

FLIGHT SU 2105

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<table><tr><th></th><th></th><th>DEPARTING </th></tr><tr><td></td><td></td><td>Thu, May 30 2019, 11:05 AM</td></tr><tr><td></td><td></td><td>Vilnius </td></tr><tr><td></td><td></td><td>Vilnius (VNO)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Thu, May 30 2019, 12:40 PM</td></tr><tr><td></td><td></td><td>Moscow </td></tr><tr><td></td><td></td><td>Sheremetyevo (SVO)</td></tr><tr><td></td><td></td><td></td></tr><tr><td></td><td></td><td>Aeroflot </td></tr><tr><td></td><td></td><td>Operated By Aeroflot</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:1 Hr 35 Mins</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal E - International</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>R Economy Class</td></tr><tr><td></td><td></td><td>Airbus Industrie A321</td></tr><tr><td></td><td></td><td>Meals: Snack</td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>Aeroflot: KMPJVW</td></tr><tr><td></td><td></td><td>Moscow to New York</td></tr><tr><td></td><td></td><td>FLIGHT SU 102</td></tr><tr><td></td><td></td><td></td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<table><tr><th></th><th></th><th>DEPARTING </th></tr><tr><td></td><td></td><td>Thu, May 30 2019, 02:15 PM</td></tr><tr><td></td><td></td><td>Moscow </td></tr><tr><td></td><td></td><td>Sheremetyevo (SVO)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Thu, May 30 2019, 05:30 PM</td></tr><tr><td></td><td></td><td>New York</td></tr><tr><td></td><td></td><td>John F Kennedy International (JFK)</td></tr><tr><td></td><td></td><td></td></tr><tr><td></td><td></td><td>Aeroflot </td></tr><tr><td></td><td></td><td>Operated By Aeroflot</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:10 Hrs 15 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal D - Domestic/Intl</td></tr><tr><td></td><td></td><td>Arrival Termlnal:Terminal 1</td></tr><tr><td></td><td></td><td></td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>R Economy Class</td></tr><tr><td></td><td></td><td>Boeing 777-300Er</td></tr><tr><td></td><td></td><td>Meals: Lunch</td></tr><tr><td></td><td></td><td></td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>Aeroflot: KMPJVW</td></tr><tr><td></td><td></td><td>New York to Paris</td></tr><tr><td></td><td></td><td>FLIGHT AF 23</td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<table><tr><th></th><th></th><th>DEPARTING </th></tr><tr><td></td><td></td><td>Sat, Jun 08 2019, 04:25 PM</td></tr><tr><td></td><td></td><td>New York</td></tr><tr><td></td><td></td><td>John F Kennedy International (JFK)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Sun, Jun 09 2019, 05:50 AM</td></tr><tr><td></td><td></td><td>Paris </td></tr><tr><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td>Operated By Air France</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:7 Hrs 25 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 1</td></tr><tr><td></td><td></td><td>Arrival Termlnal:Terminal 2 E</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>H Economy Class
Boeing 777.300Er
Meals: Breakfast Meals
Baggage: 1PC per adult</td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>Air France: O7MDMU</td></tr><tr><td></td><td></td><td>Other Information</td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# TRAVELLER INFORMATION

# TRAVELLER INFORMATION (cont.)

## E-TICKET

Ticket SU 5557362559786-20MAY
Ticket AF 0577365969889-30MAY

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSISI

When you travel more than 100 miles from home, you have 24/7 medical, legal, final select emergency coordination and assistance services, including medical and legal XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the co≤ third-party service providers.

1-800-333-AMEX (toll-free) 1-████████████ (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>Amencan Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> fo date and accurate entry/exit requirements for your travel destination. Due to frequent American Express cannot guarantee the accuracy of the information provided and ex any liability for any inaccurate or incomplete information contained on that site.

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSISI (cont.)

You may receive customer service emails even if you have requested not to receive e offers from American Express. For details about our e-mail practices, please review t Express Privacy Statement at <u>www americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Read• website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleai

Please be advised that certain mandatory hotel-imposed charges, including, but not I resort or facility fees. may be applicable to your stay and payable to the hotel operatc from the property. You may wish to inquire with the hotel before your trip regarding t amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and it subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for ti and you understand and agree that Amex shall not be liable for any loss. injury, expe to persons or property resulting. directly or indirectly, from (1) the acts of omissions c suppliers. including but not limited to delays. overbooking's, cancellation of services. operations, accidents or failures of equipment, or changes in fares, itineraries or schE acts of God. fires. earthquakes, floods, climatic aberrations. acts of governmental au unrest, strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems, or any other the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrt meet your individual needs. We consider various factors in identifying travel suppliers recommending specific itineraries. In this role, we are acting as an independent third a fiduciary. We want you to be aware that certain suppliers pay us commissions as vi for reaching sales targets or other goals. and from time to time may also provide inc travel counselors. Certain suppliers may also provide compensation to us for various administrative services that we perform for them, such as granting them access to of channels, participating in marketing programs and supporting technology initiatives. ! receive compensation from suppliers when customers use the American Express Car American Express products to pay for supplier products and services. From time to 0 enter into other business relationships with suppliers and these arrangements. incluc types of compensation and incentives we receive. are subject to change. In identifyirt recommending itineraries, we may consider a number of factors, including supplier a your preferences. The relationships we have with suppliers may also influence the st

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSISI (cont.)

identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Se
Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agenc

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSISI (cont.)

purposes.
On it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

Morning!! We need to change  ticket to return to Vilnius on June 8th. Coach. Fully refundable pri
refundable price too please). Thx. Lesley
-
-
From: "American Express Travel" <>
Date: May 30, 2019 at 9:28:55 AM EDT
T
Subject: Itinerary INCL TICKETNO for  30MAY19 DBLYND

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: DBLYND

YOUR TRIP DETAILS

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSISI (cont.)

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address cannot accept incoming messages. If you have any questions, please contact Centurion T Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>httos.//myamextravel comfbaqqage</u>

# TRAVELLER INFORMATION (cont.)

## Other Information

• CITIZENS OF LITHUANIA MUST CARRY A VALID PASSPORT

# TRAVELLER INFORMATION (cont.)

## Vilnius to Moscow

FLIGHT SU 2105

# TRAVELLER INFORMATION (cont.)

## DEPARTING

Thu. May 30 2019. 11:05 AM
Vilnius
Vilnius (VNO)

# TRAVELLER INFORMATION (cont.)

## ARRIVING

Thu, May 30 2019. 12:40 PM
Moscow
Sheremetyevo (SVO)

# TRAVELLER INFORMATION (cont.)

## Aeroflot

Operated By Aeroflot

# TRAVELLER INFORMATION (cont.)

## Aeroflot (cont.)

Non-stop
Duration:1 Hr 35 Mins
Arrival Terminal:Terminal E - International

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION

R Economy Class
Airbus Industrie A321
Meals: Snack

# TRAVELLER INFORMATION (cont.)

## FLIGHT CONFIRMATION

Aeroflot: KMPJVW

Moscow to New York

FLIGHT SU 102

# TRAVELLER INFORMATION (cont.)

## DEPARTING

Thu, May 30 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# TRAVELLER INFORMATION (cont.)

## ARRIVING

Thu, May 30 2019, 05:30 PM
New York
John F Kennedy International (JFK)

Aeroflot
Operated By Aeroflot

# TRAVELLER INFORMATION (cont.)

## ARRIVING (cont.)

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION

R Economy Class

Boeing 777-300Er

Meals: Lunch

# TRAVELLER INFORMATION (cont.)

## FLIGHT CONFIRMATION

Aeroflot: KMPJVV

New York to Paris

FLIGHT AF 23

# TRAVELLER INFORMATION (cont.)

## DEPARTING

Sat, Jun 08 2019, 04:25 PM
New York
John F Kennedy International (JFK)

# TRAVELLER INFORMATION (cont.)

## ARRIVING

Sun, Jun 09 2019, 05:50 AM
Paris
Charles De Gaulle (CDG)

Air France

Operated By Air France

# TRAVELLER INFORMATION (cont.)

## ARRIVING (cont.)

Non-stop
Duration:7 Hrs 25 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal 2 E

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION

H Economy Class
Boeing 777-300Er
Meals: Breakfast Meals
Baggage: 1PC per adult

# TRAVELLER INFORMATION (cont.)

## FLIGHT CONFIRMATION

Air France: O7MDMU

Other Information

• THANK YOU FOR CHOOSING AMERICAN EXPRESS TRAVEL SERVICES

# TRAVELLER INFORMATION (cont.)

## TRAVELLER INFORMATION

# TRAVELLER INFORMATION (cont.)

## E-TICKET

Ticket SU 5557362559786-20MAY
Ticket AF 0577365969889-30MAY

# TRAVELLER INFORMATION (cont.)

## E-TICKET (cont.)

# TRAVELLER INFORMATION (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOT

When you travel more than 100 miles from home, you have 24/7 medical. legal, financial o select emergency coordination and assistance services, including medical and legal referra XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs chE third-party service providers.

1-800-333-AMEX (toll-free) 1-██████████ (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the n date and accurate entry/exit requirements for your travel destination. Due to frequent chant American Express cannot guarantee the accuracy of the information provided and express( any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email r offers from American Express. For details about our e-mail practices, please review the Air Express Privacy Statement at <u>www.amencanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If Re-website you are below unable to download to view the and PDF install attachment. this free ensure software. you have Adobe Acrobat Reader.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant tr

Please be advised that certain mandatory hotel-imposed charges, including, but not limited resort or facility fees. may be applicable to your stay and payable to the hotel operator at ct from the property. You may wish to inquire with the hotel before your trip regarding the exi: amount of such charges.

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Liability Statement. American Express Travel Related Services Company. Inc. and its pare subsidiaries, affiliates and representatives (collectively, -Amex") act as an agent for travel s and you understand and agree that Amex shall not be liable for any loss, injury, expense or to persons or property resulting. directly or indirectly. from (1) the acts of omissions of tray( suppliers, including but not limited to delays, overbooking's. cancellation of services, cessa operations, accidents or failures of equipment, or changes in fares. itineraries or schedules acts of God. fires. earthquakes, floods. climatic aberrations, acts of governmental authorifiE unrest. strikes, riots. theft. disease, accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems, or any other cause the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangem meet your individual needs. We consider various factors in identifying travel suppliers to yo recommending specific itineraries. In this role, we are acting as an independent third party . a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as for reaching sales targets or other goats. and from time to time may also provide incentives travel counselors. Certain suppliers may also provide compensation to us for various mark administrative services that we perform for them. such as granting them access to our mar channels, participating in marketing programs and supporting technology initiatives. In add receive compensation from suppliers when customers use the American Express Card or o American Express products to pay for supplier products and services. From time to time we enter into other business relationships with suppliers and these arrangements, including le types of compensation and incentives we receive, are subject to change. In identifying sups recommending itineraries. we may consider a number of factors, including supplier availabi your preferences. The relationships we have with suppliers may also influence the supplier identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge serviett providers who are not authorized to act on behalf of American Express and you acknowledge that Amon Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges anctiOr lees you We reserve the right to note profile and preference data for servicing purposes.