To: Amex Centurian Travel
From: Lesley Groff
Sent: Tue 9/25/2018 2:51:15 PM
Subject: Re: Tickets for and her mom

Natasha, can you look at this form...I do not know what they mean by : Issue number (for Maestro only) and Start date (for Maestro only)? Could they mean the confirmation # for the hotel and the date  is to arrive?

On Sep 24, 2018, at 2:49 PM, Natalia Molotkova
<██████████████████████████> wrote:

And here it is.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████
Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you..

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <████████████████████> wrote:

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will f

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████████████
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form...
thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova <██████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ch
• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees n

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

## Regards, (cont.)

Key information:

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager
*   Hours: Monday through Friday 9 AM-5:30 PM EST
*   Sapsan high-speed train link: [https://www.russiantrains.com/en/train/sapsan-high-speed-train](https://www.russiantrains.com/en/train/sapsan-high-speed-train)
*   Request: Check flights, hotel research, booking hotels (1 room, 2 nights), round trip train tickets for Moscow - Saint Petersburg.
*   Russia Train booking Link: [https://pass.rzd.ru/main-pass/public/en](https://pass.rzd.ru/main-pass/public/en)
*   Cannot book train in Russia (registration issues)
*   They need a hotel for two nights, paying via credit card is preferred.

## Regards, (cont.)

28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

The image shows two obscured cards labeled "Russian."

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to change or discontinue any or all of the services for any reason and without notice and for any purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may api

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <██████████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

## Regards, (cont.)

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cen card form it would be best. Or if not possible, then they pay and be reimbursed.

I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russ well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for █████████ and her mom as stated below. Need a hotel for 2 nig
please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

Russian
Russian

Privacy Statement | Visit the Centurion Card website

To team more about e-mail security or report a suspicious e-mail. please visit us at <u>armincanexpre_s_s comfphishino.</u> 43 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider

## Regards, (cont.)

American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pn

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will forward

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form... thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova e > wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.
• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

## Regards, (cont.)

| Hotel | Room Type / Details | Price | Dates |
|---|---|---|---|
| Angleterre Hotel - Worldhotel | Superior Deluxe-Twin Bed | 144.81 USD per night | N/A |
| Radisson Royal St Petersburg | Superior Room | 232.00 | Eff 28SEP - 29SEP |
| Radisson Royal St Petersburg | Superior Room | 196.00 | Eff 29SEP - 30SEP |
| Rocco Forte Hotel Astoria | N/A | 233.57 per night | N/A |

Key Information:
*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Work hours: Mon - Friday 9AM-5:30 PM EST
*   Sapsan speed train URL: https://www.russiantrains.com/en/train/sapsan-high-speed-train

## Regards, (cont.)

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cen credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russ as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Key information:

*   Request for round trip train tickets for two (client and her mom) and a hotel for two nights.
*   Train Itinerary:
    *   Moscow to Saint Petersburg, 28 September, 01:30 pm - 05:35 pm
    *   Saint Petersburg to Moscow, 30 September, 07:10 pm - 11:13 pm
*   Mention of Russian passports.
*   American Express is mentioned in the footer.

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have t

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of t form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Rai very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

Key information:

*   Round trip train tickets needed for Moscow - Saint Petersburg and Saint Petersburg - Moscow for two individuals.
*   Moscow - Saint Petersburg: September 28, 01:30 pm - 05:35 pm
*   Saint Petersburg - Moscow: September 30, 07:10 pm - 11:13 pm
*   Need a hotel for 2 nights.
*   Customer Nationality: Russian

<Third Party Agreement NEW.doc>