To: Amex Centurian Travel [████████████]
From: Lesley Groff
Sent: Mon 4/8/2019 8:14:42 PM
Subject: Re: change ticket to tomorrow morning!TICKETNO for IL Y█████████ 07APR19 █████

I'm on with your partner... Its ok... I need from PB...I found something....its ok

On Apr 8, 2019, at 4:14 PM, Natalia Molotkova
<█████████████████████████████> wrote:

Sorry, Lesley, I am in training now. Did you call? Or I can do it after training, after 530pm.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

holy cow! sorry! I don't know what I am thinking...this might be perfect...please HOLD it! how much is this

## no ...we need early flight

Can we get her to NY...then maybe I have her picked up and taken to NY to walk around then back to airpor

## great! thanks

We need to get her home...I purchase fully refundable so we can look at other airlines...even if it is a long la

Direct from Miami in evening flight. Even connection will bring her home next day:

DL 2816 MIA JFK 730A 1029A
SU 101 JFK SVO 215P 625A¥1

Will it work?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████
██████████
Hours: Mon through Friday 9AM-530PM EST

## great! thanks (cont.)

Lesley, let me have a look.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

- Business hours (text above image): Mon–Fri 9:00 AM–5:30 PM EST
- Message type: Travel booking/itinerary email (header shows "FLIGHTS | HOTELS | CARS | CRUISES")
- Request summary: Need a ticket for a passenger to return to Moscow tomorrow morning
- Departure options mentioned: via New York from a beach location (text: "Beach through New York to Moscow?") or from Miami
- Passenger name: shown in message (redacted in this transcription)
- Recipient/greeting: name shown (redacted)
- Record locator: present but blacked out/redacted
- Contact: "DO NOT REPLY TO THIS EMAIL" notice plus a customer service phone number (blacked out/redacted)
- Section header visible: "YOUR TRIP DETAILS"
- Additional note visible: "Airline Baggage Fee/Rules may apply"

## great! thanks (cont.)

Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPOR

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO US

Moscow to Miami

FLIGHT SU 110

DEPARTING

Sun, Apr 07 2019, 11:00 AM
Moscow
Sheremetyevo (SVO)

ARRIVING

Sun, Apr 07 2019, 04:15 PM
Miami
Miami International (MIA)

## great! thanks (cont.)

<table><tr><th rowspan="22"></th><th>Aeroflot</th></tr><tr><td>Operated By Aeroflot</td></tr><tr><td>Non-stop</td></tr><tr><td>Duration: 12 Hrs 15 Mins</td></tr><tr><td>Departure Terminal: Terminal D - Domestic/Intl</td></tr><tr><td>FLIGHT INFORMATION</td></tr><tr><td>H Economy Class</td></tr><tr><td>Airbus Industrie A330-200</td></tr><tr><td>Meals: Lunch</td></tr><tr><td>Baggage: 2PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Aeroflot: FIBVTQ</td></tr><tr><td>West Palm Beach to New York</td></tr><tr><td>FLIGHT B6 1054</td></tr><tr><td>DEPARTING</td></tr><tr><td>Mon, Apr 15 2019, 07:21 PM</td></tr><tr><td>West Palm Beach</td></tr><tr><td>Palm Beach International (PBI)</td></tr><tr><td>ARRIVING</td></tr><tr><td>Mon, Apr 15 2019, 10:20 PM</td></tr><tr><td>New York</td></tr><tr><td>John F Kennedy International (JFK)</td></tr></table>

## great! thanks (cont.)

| Category            | Detail                                  |
|---------------------|-----------------------------------------|
| Airline             | Jetblue Airways, Operated by Jetblue Airways |
| Flight Type         | Non-stop                                 |
| Duration            | 2 Hrs 59 Mins                           |
| Arrival Terminal     | Terminal 5                              |
| Flight Class        | Z Economy Class                          |
| Aircraft            | Airbus Industrie A321                   |
| Baggage             | 2PC per adult                           |
| Origin             | New York (JFK)                         |
| Destination         | Moscow (SVO)                            |
| Flight Number        | SU 123                                  |
| Date & Time (Depart) | Tue, Apr 16 2019, 12:55 AM              |
| Date & Time (Arrive) | Tue, Apr 16 2019, 05:20 PM              |

## great! thanks (cont.)

| Field | Value |
|---|---|
| Airline | Aeroflot (Operated by Aeroflot) |
| Stops | Non-stop |
| Duration | 9 Hrs 25 Mins |
| Departure Terminal | Terminal 1 |
| Arrival Terminal | Terminal D - Domestic/Intl |
| Cabin / Class | K Economy Class |
| Aircraft | Airbus Industrie A330-300 |
| Meals | Dinner, Snack |
| Baggage | 2PC per adult |
| Flight confirmation (PNR) | FIBVTQ |
| Traveller name | [redacted in image] |
| E‑TICKET | Ticket SU ██████‑05APR |

Emergency assistance: 24/7 medical/legal/emergency coordination when traveling >100 miles — call the global hotline (details in image).

## great! thanks (cont.)

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## <u>Entry and Exit Information for Travel</u> (cont.)

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