To: Merwin Dela cruz
Cc: Jo'o <u>fontanilla</u>
From:
Sent: Mon 5/22/2017 2:12:08 PM
Subject: Re: FedEx Shipment 779172758591 Delivery Exception

Ok thx.

Sent from my iPhone

On May 22, 2017, at 10:11 AM, Merwin Dela cruz <blackened out> wrote:

Hi -

I requested for the package to be re delivered this morning. I don't know why this keeps happening. I was here at that time. I will let you know once I receive it.

Thanks

On May 22, 2017, at 9:39 AM,
wrote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

From: <u>Track mclUpdatesafedex com</u>
Subject: FedEx Shipment 779172758591
Delivery Exception
Date: May 22, 2017 at 9:38:26 AM EDT

Reply-To: <u>trackmmail@fedex.com</u>

## We were unable to complete delivery of
package

See "Resolving Delivery Issues" for recommended actions

See "Preparing for Delivery" for helpful tips

Tracking # 779172758591

## We were unable to complete delivery of
package (cont.)

A gray patterned background features a set of intersecting lines forming an hourglass shape.

Ship date:
Thu, 5/18/2017
████████████

████████████
Delivery exception

Scheduled de
Mon, 5/22/2
pm

## Shipment Facts

FedEx attempted, but was unable to complete delivery of the following shipment:

Tracking number: 779172758591
Status: Delivery exception
Reference: SAMPLE PANEL
Service type: FedEx International Priority
Packaging type: Your Packaging
Number of pieces: 1
Weight: 1.00 lb.
Special handling/Services: Deliver Weekday
Standard transit: 5/19/2017 by 10:30 am

## Resolving Delivery Issues

The reason delivery was not completed is outlined below. Where applicable, resolution recommendations are also provided.

## Exception Reason Recommended Action

1. Customer not Available or Business Closed
Door tag will provide the time and address of the FedEx location where you may pick up your shipment, and also indicate if another delivery attempt will be made.

Preparing for Delivery

## Exception Reason Recommended Action (cont.)

- Image content: narrow vertical textured gray rectangle with no visible text, chart, legend, or other readable elements.
- Data extraction: none — no chart/data to convert to a table.
- Note: if this was meant to show delivery instructions, please provide a clearer image.

To help ensure successful delivery of your shipment. please review the below.

## Won't be in?

You may be able to hold your delivery at a convenient FedEx

World Service Center or FedEx Office location for pick up. Track

your shipment to determine Hold at FedEx location availability.

Please do not respond to this message. This email was sent from an unattended mailbox. This report was approximately 8:38 AM CDT on 05/22/2017.

Ail <change><s>weights</s></change> are <change><s>estimated.</s></change>

The shipment is scheduled for delivery on or before the scheduled delivery displayed above. FedEx does not de guarantee or delay claim requests based on the scheduled delivery. Please see the FedEx Service Guide for ter service. including the FedEx Money-Back Guarantee. or contact your FedEx customer support <change><s>representative</s></change>

To track the latest status of your shipment, click on the tracking number above.

Standard transit is the date and time the package is scheduled to be dolrerod by. based on the selected servic date. Limitations and exceptions may apply. Please see the FedEx Service Guide for terms and conditions of se FedEx Money-Back Guarantee. or contact your FedEx Customer Support <change><s>representative.</s></change>

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