To: 
From: Natalia Molotkova
Sent: Tue 10/3/2017 4:31:27 PM
Subject: Ticket for

Title: American Express ®

Got is in w ting from Rail Europe: This is not I direct journey. The best option with the least changes of train would be to go from Paris to Geneva, then from Geneva to Montreux and from Montreux to Glion. You are able to purchase the option from Paris to Montreux on our website. However, the train from Montreux to Glion is' regional train that is only available for purchase locally at the train station.

Pricing now.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you

Sent from my iPhone

On Oct 3, 2017, at 11:51 AM, Natalia Molotkova <██████████████████████> wrote:

I am very confused with the station, not showing anything to Glion on Rail Europe, will call them.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok let me know...

On Oct 3, 2017, at 9:17 AM, Natalia Molotkova <

Key information from the email thread:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Inquiry:** Request for time and price of ticket to Glion for Lesley.
*   **Hours:** Monday through Friday, 9 AM-5:30 PM EST
*   **Date:** October 2, 2017
*   **Stations:** Glion, Montreux

- Document: email excerpt (timestamp shown: Oct 2, 2017, 12:18 PM). Some text redacted.
- Key fares:
  - Second class (non‑refundable): $133.00
  - First class: $195.00
  - Possible additional Rail Europe fee: ≈ $7.50 USD
  - Note: sender questions whether total is $328 (133 + 195) or one fare applies for entire trip.
- Route mentions:
  - Leg to Geneva
  - From Geneva to Montreux
- Ticket types / rules (as shown):
  - Adult: refundable/exchangeable before train departure for a fee (fee amounts redacted); Leisure Adult Ticket; ticket valid for all travelers.
  - Exchange Policy: tickets can be exchanged before train departure for a fee (redacted).
  - Refund Policy:
    - Paper tickets: refundable up to 2 business days before train departure; cancellation incurs 20 Euro fee per ticket.
    - Print-at-station / Print-at-home e-tickets: refundable before train departure; cancellation incurs 20 Euro fee per ticket.
    - To receive a refund you must send a [redacted] request to the issuing office.
    - Refunds and exchanges are subject to a 7% administrative fee per ticket.
  - From Geneva to Montreux: Adult ticket 85% refundable before departure; non-exchangeable. Reservations may be separate and incur additional cost.
- Contact info: role shown as “Centurion Relationship Manager”; personal name and other contact details redacted in the image.

█ 15% cancellation penalty applies to unused tickets received by the issuing office before
the first day of validity. Tickets are refundable after the first day of validity if they have been
endorsed as 'not used' by █ railway official at the station of departure. For more information
please refer to the conditions of use printed on ticket jacket. Refund requests must be
submitted within 2 months from the first day of validity on the ticket. To receive █ refund you
must send █ request to the issuing office. Refunds and Exchanges are subject to █ 7%
administrative fee per ticket.

First class - semi flexible - $195.00

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Depends on class of service and ticket flexibility, let me email you options.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please purchase train ticket for ████...thanks! (how much is it?)

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova <███████████████████████████████████████>
wrote:

ok...I'll be back to you on the train part..

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova <██████████████████████████████████████>
wrote:

Ok, fare is restricted, non refundable.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that should be perfect! Let me get permission on the train part of this!

On Oct 2, 2017, at 11:39 AM, Natalia Molotkova <██████████████████████████████>
wrote:

Train will be with stop, going to Montreux 3:11PM <u>Pads_ Gaye _Lypp</u> 6:17PM Geneva 3hr6min <u>TGV Lvria 9775</u>

TRANSFER: 22 mins 6:39PM Geneva 7:35PM Montreux 0hr56min <u>Train 41</u>

Coach from 127.00USD
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

the direct biz class is good. We can issue for ████ please .

On Oct 2, 2017, at 11:35 AM, Natalia Molotkova <████████████████████████>
wrote:

Ok, can you do the train also? or what train is it?

On Oct 2, 2017, at 11:33 AM, Natalia Molotkova < › wrote:

There is direct flight from Ekaterinburg to Paris, but only business class left: U6 709 12OCT SVX CDG 0650A 0930A

TOTAL FARE - USD 696.20

Connection:

1 SU 6402 12O0T SVX LED 0620A 0710A OPERATED BY ROSSIYA AIRLINES 1 SU 6635 12OCT LED CDG 0910A 1140A OPERATED BY ROSSIYA AIRLINES

TOTAL FARE - USD 252.30

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

There is no airport in Glion Montreux , Geneva will be closest - 93 km. So probbaly will do train.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need I ticket for from Ekaterinburg Russia to Paris morning of Oct. 12th...then she needs to go to Glion Montreux (Switzerland?) around 2/3pm on Oct. 14th...is this' plane ride or I train ride?

P#

## Regards, (cont.)

Russian
DOB:
P Expires:

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