| Field | Value |
|---|---|
| Type | Email header (screenshot) |
| To | [REDACTED] |
| From | [REDACTED] |
| Sent | Wed 5/2/2018 5:28:31 PM |
| Subject | Re: [REDACTED] |
| Notes | Multiple fields partially/fully redacted with black boxes.

I just dropped off the ticket. I didn't have a record locator to include! They will figure out though, right?!

Sent from myiPhonc

- Email date/time: May 2, 2018 at 12:41 PM
- Sender: Centurion Relationship Manager (name redacted)
- Request: Need authorization/OK and tracking number for voucher; please reply to provide authorization to proceed.

Fare / rules:
- Total air reservation (including taxes & fees): $0.00 (using MCO)
- Non-refundable; $200.00 change penalty plus difference in fare

Itinerary (Outbound):
- Date: Fri 04 May
- Airline / Flight: Delta 2834
- Cabin: Economy
- Duration: 3h 4m
- Depart: New York — LaGuardia Airport (LGA) at 8:10 AM
- Arrive: Palm Beach Intl, West Palm Beach (PBI) at 11:14 AM

Other:
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Final instruction in message: "PLEASE ISSUE THE 8:10AM FLIGHT FOR [REDACTED] AND [REDACTED]."

## I WILL FED EX THE VOUCHER I HAVE FOR:  TO YOU FOR TOMORROW DELIVERY.

On May 2, 2018, at 10:36 AM, Natalia Molotkova <n.molotkova@centurion.com> wrote:

In this case we can do: DL 2834 04MAY LGA PBI 810A 1114A $251.21 per ticket

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

He wants an earlier flight...I guess he wants them to land around 11am ...! please advise.

On May 2, 2018, at 10:01 AM, Natalia Molotkova <@> wrote:

OK, let me get approval for flight. I have the paper voucher and can send to you. I'll get back to you.

Sent you what I have for  credit....let me know if that is what you were looking for

On May 2, 2018, at 10:01 AM, Natalia Molotkova <redacted>@<redacted> wrote:

for



credit I am getting respond:

*KIOHZP

#RESTRICTED# *NOT AA PNR*
Do you have ticket number by any chance?
We can do fro both of them Delta
DL2852 04MAY LGA PBI 1135A 247P

## Regards, (cont.)

$251.21
You will have to mail paper voucher (MCO) overnight to
TLS - Distribution
MC 08-03-60
2401 W. Behrend Dr Suite 55
Phoenix, AZ 85027

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

On it.
Regards,
Natalia (Natasha) Molotkova

- Title: Centurion Relationship Manager
- Large black/redaction block obscuring name and contact details (rectangular, spans two lines)
- Surrounding context provided separately: "On it." / "Regards, Natalia (Natasha) Molotkova" / "Hours: Mon through Friday 9AM-530PM EST"

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. I need one way coach tickets from NY any airport to PB this Friday May 4 departing around 11am

- Visible text: "— we have credit on jet blue I think. KIOHZP."
- Key entities: JetBlue credit; voucher/code: KIOHZP
- Image contains multiple redactions: short redacted lines (likely names) and one large blacked-out block hiding additional details.



-We have a paper credit for $256 on Delta good until Aug. 25, 2018

We can use one or the other credits maybe? They need to take same flight.

Sent from my iPhone

## Regards, (cont.)

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