To: Bella Klein██████████████████████████████
From: ███████████
Sent: Fri 1/4/2019 2:49:43 PM
Subject: Re: Credit for Emma Rod Larsen's Apple watch..

super! we will get one for █████’s watch as well …

On Jan 4, 2019, at 9:40 AM, Bella Klein <████████████████████> wrote:

Credit was received

Thank you,

Bella

On Jan 4, 2019, at 8:39 AM
wrote:

- Morning! Just want to make sure you watch for the credit for Emma Rod Larsen's watch. Merwin shipped it back on Dec. 20th...not sure how long it take for Apple to issue a credit. Was just thinking about it.

Begin forwarded message:

## From: Merwin Dela cruz

Subject: Re: Confirmation from FedEx

Email/Online Label

Date: December 20 <u>2018</u> at <u>4:13:20 PM</u> EST

To: Bella

Klein Richard Kahn

Package has been dropped off.
<imageljpeg>

Thanks

Merwin Dela Cruz

## From: Merwin Dela cruz (cont.)

On Dec 20, 2018, at <u>11:45 AM. Merwin Dela cruz</u> wrote:

Will drop it off today.
Thanks

## <u>Sent from Yahoo Mail for iPhone</u>

On Thursday, December 20, 2018, 11:42 AM,
wrote:

Merwin, did you send the watch
back yet?

Begin forwarded message:

| Field | Value |
|---|---|
| From | "Martin O'Brien, Apple Business UES" |
| From (email) | uppereastsidebusiness@apple.com |
| Subject | Fwd: Confirmation from FedEx Email/Online Label |
| Date | December 18, 2018 at 12:05:19 PM EST |
| To | [redacted] |
| Cc | Rich Kahn; [redacted]; merwin dela cruz; [redacted]

[ ]

& Merwin-

## <u>Sent from Yahoo Mail for iPhone</u> (cont.)

Please see below return label for
the watch (Part
MTUG2LL/A) ordered for
Emma Rod Larsen.

## Any questions, please let me know!

Best Wishes,

Martin O'Brien
Business Expert
Apple Upper East Side
uppereastsidebusiness@apple.com
www.apple.com/retail/uppereastside
Office Hours: M-F, 9am-5pm

Begin forwarded message:

From: FedEx Email/Online Label NoReply <EmailLabel@fedex.com>
Subject: Confirmation from FedEx Email/Online Label
Date: December 18, 2018 at 10:43:24 AM EST
To: uppereastsidebusiness@apple.com
Reply-To: donotreply@fedex.com

Hello HBRK ASSOCIATES INC,
A.R. has provided you with a return label for the shipment below.

Shipment details
Ship to: A.R.

## Any questions, please let me know! (cont.)

Access label by: 01-01-2019
Return Merchandise Authorization (RMA) #: 6596099287
For questions about your shipment call A.R. at 800-692-7753.

[x]

## Printing your label

You may <u>print your label</u> until 01-01-2019.

Once you've printed your label, you have five (5) days
(ending at midnight,
Central Standard
Time) to reprint the
same label.

## Troubleshooting

If you are unable to print your label using the link provided above, go to FedEx Return Label and enter User ID EMMARODLAR and Password 8raWKP6a6z.

If you have other questions, call FedEx technical support at 1.877.339.2774 for assistance.

Want to learn more about simplifying your returns? Check out FedEx®Returns Solutions.