To: lesley.jee@gmail.com████████████████████
From: Natalia Molotkova
Sent: Tue 9/11/2018 6:56:28 PM
Subject: Flight research

Title: American Express ®

Yes, you are, but you still is the BEST, most understanding and patient!!! I love you!!!

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

so, am I your client who changes more flights than any other client? it's so crazy!

On Sep 11, 2018, at 2:45 PM, Natalia Molotkova <n██████████████████████████m> wrote:

My pleasure!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

received! thanks

On Sep 11, 2018, at 2:12 PM, Natalia Molotkova <███████████████████████ wrote:

Done, confirmation email is on its way.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Key details from the email:

*   Total air reservation cost: $604.50.
*   Outbound Flight: LOT POLISH AIRLINES - $393.60
    *   Thursday, September 13: LOT Polish Airlines 331 - Coach - 2h 30m
    *   Departing: Warsaw Chopin Airport (WAW) at 7.25 am
    *   Arriving: Paris Charles de Gaulle Airport (CDG) at 9.55 am
*   Return Flight: BELAVIA - $210.90
    *   Friday, September 14: Belavia Belarusian Airlines 866 - 3h 0m
    *   Departing: Paris Charles de Gaulle Airport (CDG) at 11.15 am
    *   Arriving: Minsk National Airport (MSQ) at 3.15 pm
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Hours: Mon through Friday 9AM-530PM EST

The image consists of three equally spaced vertical lines on a white background.

Key information from the image:

*   LO 331 13SEP WAW CDG 725A 955A - $393.60
*   B2 866 14SEP CDG MSQ 1115A 315P - $210.90
*   Total air reservation: $691.00.
*   Belavia/Belarusian Airlines 865, Thu 13 Sep: MSQ to CDG, 8.25am to 10.25am
*   Belavia/Belarusian Airlines 866, Fri 14 Sep: CDG to MSQ, 11.15am to 3.15pm
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Hours: Mon through Friday 9AM-530PM EST.

**Key Entities:**

*   Natalia (Natasha) Molotkova: Centurion Relationship Manager.
*   Airlines: Ukraine Intl. Airl, Belavia.

**Flight Information:**

*   Ukraine Intl. Airl:
    *   PS 128 CDG to KBP: 200P to 605P
    *   PS 893 KBP to MSQ: 740P to 845P
*   Belavia Direct Flights:
    *   B2 865 13SEP MSQ to CDG: 825A to 1025A
    *   B2 864 14SEP CDG to MSQ: 540P to 940P
    *   Cost: $691.00

- Image type: blank template/page (no chart data or text)
- Orientation: very tall, narrow portrait
- Layout: four vertical columns separated by faint dotted vertical lines
- Border: faint dotted rectangular border around the page
- No legend, labels, numbers, or other content present

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another c

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for █████....lets look at flight from minsk throu warsaw
price for refundable and Now n refundable changeable.
█████████████████████████
█████████████████████████
█████████████████████████

Sent from my iPhone

The image is blank.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider
responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with M███. She needs to fly from Warsaw to Paris on Thursday in the mo
ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to cl

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plu:

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will api

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the depart 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...lwould think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecti

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshia Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for Mariya ....lets look at flight from minsk throu warsaw th

## Regards, (cont.)

## Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services provided by third party service providers.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $604.50.

<u>Outbound flight:</u> LOT POLISH AIRLINES - $393.60

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare

• Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 7.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

<u>Return flight:</u> BELAVIA - $210.90

- Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ,

- Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

that is SO perfect! Please issue for Mariya...

On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <█████████████████████████████████████> wrote:

LO 331 13SEP WAW CDG 725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with M███a. She needs to fly from Warsaw to Paris on Thursday in the mo
can’t I ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to cl

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plu:

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will api

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

██████████████
Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great..

## Sent from my iPhone (cont.)

Key details from the image:

*   Requests round trip coach details.  Client wants early arrival on the 13th, departure around 11am.
*   Ukraine Intl Airl flights via Kiev: PS 128 CDG KBP 200P 605P, PS 893 KBP MSQ 740P 845P
*   Looking for earlier Friday departure around 1pm.
*   Belavia direct flights: B2 865 13SEP MSQ CDG 825A 1025A, B2 864 14SEP CDG MSQ 540P 940P, cost $691.00.
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager. Hours: Mon-Fri 9AM-530PM EST.

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST
yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecti
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

On it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for  ....lets look at flight from minsk throu warsaw thurs
price for refundable and Now n refundable changeable.

## Sent from my iPhone (cont.)

## Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is agi responsible for any purchases. shipping charges andfor fees you authorize. We reserve the right to note profile and preference data for

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal wit She needs to fly from Warsaw to Paris on Thursday in the morning t all the Info!???). Can you oo into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

- Total air reservation, including taxes and fees: $691.00.

- Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ,

- Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om

Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

- Sender: Centurion Relationship Manager (name redacted)
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Redacted contact blocks present

Conversation highlights:
- Request: 11:15 AM departure on Friday — "great"; asks price/details for round trip (coach)
- Alternative: "Or 11:15am direct."
- Requirement: passenger should arrive early on the 13th; prefers the first option to allow departure early afternoon
- Question later: "is there an earlier departure on Friday? like 1pm?" (follow-up: "I would think that would be preferred; let me ask.")

Airline/flight options shown:
- Ukraine Intl Airl via Kiev
  - PS 128  CDG → KBP  2:00 PM → 6:05 PM
  - PS 893  KBP → MSQ  7:40 PM → 8:45 PM

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

How about direct flights? With Belavia

82 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

- Business hours: Mon through Friday 9AM–5:30PM EST
- Short message: "We may need a flight for [REDACTED] ... lets look at flight from Minsk through Warsaw"
- Device note: "Sent from my iPhone"
- Footer: American Express / Centurion Card (privacy statement link and phishing/reporting link to americanexpress.com/phishing); © 2015 American Express
- Reply/confirmation: "Done, confirmation email is on its way."
- Sender/title: [REDACTED] — Centurion Relationship Manager
- Ticket request: "Please issue ticket below for [REDACTED]" (black redaction blocks present)
- Quoted message header: On Sep 11, 2018, at 2:01 PM, [REDACTED] <[REDACTED]> wrote:
- Reservation summary:
  - Total air reservation, including taxes and fees: $604.50
  - Outbound flight: LOT POLISH AIRLINES — $393.60

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare
Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m
Departing: Warsaw Chopin Airport, (WAW) at 7.25am
Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am
Return flight: BELAVIA - $210.90
Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ
Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.
Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h 0m
Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am
Arriving: Minsk National Airport, (MSQ) at 3.15pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
that is SO perfect! Please issue for M
On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <redacted> wrote:
LO 331 13SEP WAW CDG 725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Ok, here is the deal with <redacted>. She needs to fly from Warsaw to Paris on Thursday in the mo
can't I ever get all the Info!???). Can you look into this new itinerary. Thanks
Sent from my iPhone

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

Your response is required to complete this reservation. Prices and availability are subject to cl

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plu:

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will api

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the depart 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

<table><tr><th>PS 893 KBP MSQ 740P 845P</th></tr><tr><td>Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>is there an earlier departure on Friday? like 1pm?</td></tr><tr><td>ha...I would think that would be preferred! let me ask.</td></tr><tr><td>How about direct flights? With Belavia</td></tr><tr><td>B2 865 13SEP MSQ CDG 825A 1025A
B2 864 14SEP CDG MSQ 540P 940P</td></tr><tr><td>$691.00</td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>yes please</td></tr><tr><td>Thank you, there are no morning departures via Warsaw on Thursday, check another connecti</td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>sorry, Paris is final destination</td></tr></table>

## Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om (cont.)

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(   )
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for M...lets look at flight from minsk throu warsaw thurs price for refundable and Now n refundable changeable.

## Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services provided by 3rd party service providers.

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with Ma. She needs to fly from Warsaw to Paris on Thursday in the morning t ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ,

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

## • Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om

Departing: Minsk National Airport, (MSQ) at 8.25am

Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

## • Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om

Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to t 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev
PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A

B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager.

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city'

Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager.

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for [REDACTED] ....lets look at flight from minsk throu warsaw thurs mo

## Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

## Sent from my iPhone (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $604.50.

<u>Outbound flight:</u> LOT POLISH AIRLINES - $393.60

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare

• Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 7.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

<u>Return flight:</u> BELAVIA - $210.90

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that is SO perfect! Please issue for █████████.

On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <n██████████████████████████m> wrote:

LO 331 13SEP WAW CDG 725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████
████████
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

**Key Information:**

*   **Request:** Flight from Warsaw to Paris on Thursday morning.
*   **Itinerary:**
    *   **Thu 13 Sep:** Belavia Belarusian Airlines 865
        *   Departing: Minsk National Airport (MSQ) at 8:25am
        *   Arriving: Paris Charles de Gaulle Airport (CDG) at 10:25am
    *   **Fri 14 Sep:** Belavia Belarusian Airlines 866
        *   Departing: Paris Charles de Gaulle Airport (CDG) at 11:15am
        *   Arriving: Minsk National Airport (MSQ) at 3:15pm
*   **Air Reservation Cost:** $691.00
*   **Ticket Policies:**
    *   Non-refundable after departure (EUR50.00 change penalty).
    *   Refundable if cancelled prior to departure (EUR70.00 penalty).
*   **Additional Requests:**
    *   Early arrival on the 13th is preferred.
    *   Requesting price and details for round trip in coach.
    *   Desire for a departure around 11am.
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Office Hours:** Mon-Fri 9AM-5:30PM EST

## Sent from my iPhone (cont.)

<table><tr><th>Hours Mon through Friday 9AM-530PM EST</th></tr><tr><td>No really, we can do UKRAINE INTL AIRL via Kiev</td></tr><tr><td>PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>is there an earlier departure on Friday? like 1pm?</td></tr><tr><td>ha...I would think that would be preferred! let me ask.</td></tr><tr><td>How about direct flights? With Belavia</td></tr><tr><td>82 865 13SEP MSQ CDG 825A 1025A
B2 864 14SEP CDG MSQ 540P 940P</td></tr><tr><td>$691.00 </td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>yes please</td></tr><tr><td>Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city'</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr></table>

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for N ....lets look at flight from minsk throu warsaw thurs morning price for refundable and Now n refundable changeable.

## Sent from my iPhone

## Sent from my iPhone (cont.)

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with M████. She needs to fly from Warsaw to Paris on Thursday in the morning then ret
Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

## Sent from my iPhone (cont.)

but he wants her to arrive early on 13th so the first option was better...and we need the departure to be arou her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████████
████████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A
B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████████
████████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (011)011-0907

Hours: Mon through Friday 9AM-530PM EST

On it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for



....lets look at flight from minsk throu warsaw

Sent from my iPhone

<u>thurs mor</u>

## Regards, (cont.)

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer
the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service
are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purpos

My pleasure!!

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## received! thanks

On Sep 11, 2018, at 2:12 PM, Natalia Molotkova <██████████████████████>
wrote:

Done, confirmation email is on its way.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
██████████████████████
Hours: Mon through Friday 9AM-530PM EST

Please issue ticket below for
██████████████████████
██████████████████████
██████████████████████
██████████████████████

On Sep 11, 2018, at 2:01 PM, Natalia Molotkova <██████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

## received! thanks (cont.)

• Total air reservation, including taxes and fees: $604.50.

<u>Outbound flight:</u> LOT POLISH AIRLINES - $393.60

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare

• Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 7.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

<u>Return flight:</u> BELAVIA - $210.90

- Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ.

- Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er

Hours: Mon through Friday 9AM-530PM EST

that is SO perfect! Please issue for Mariya...

On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <██████████████████████████████m> wrote:

LO 331 13SEP WAW CDG 725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with  She needs to fly from Warsaw to Paris on Thursday in the mo

## received! thanks (cont.)

**Key Information from Image**

*   Total air reservation: $691.00
*   **Outbound Flight:**
    *   Date: Thu 13 Sep
    *   Airline: Belavia? Belarusian Airlines 865
    *   Duration: 3h 0m
    *   Departure: Minsk National Airport (MSQ) at 8.25am
    *   Arrival: Paris Charles de Gaulle Airport (CDG) at 10.25am
*   **Return Flight:**
    *   Date: Fri 14 Sep
    *   Airline: Belavia? Belarusian Airlines 866
    *   Duration: 3h 0m
    *   Departure: Paris Charles de Gaulle Airport (CDG) at 11.15am
    *   Arrival: Minsk National Airport (MSQ) at 3.15pm
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Client wants early departure on September 13th.

## received! thanks (cont.)

Sender
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Hours: Mon–Fri 9AM–5:30PM EST

Flights / options
| Airline/Code | Flight | Date | From | To | Depart | Arrive |
|---|---:|---|---|---|---:|---:|
| PS (Ukraine Intl AirL) | 128 | — | CDG | KBP | 2:00 PM | 6:05 PM |
| PS | 893 | — | KBP | MSQ | 7:40 PM | 8:45 PM |
| B2 (Belavia) | 865 | 13SEP | MSQ | CDG | 8:25 AM | 10:25 AM |
| B2 (Belavia) | 864 | 14SEP | CDG | MSQ | 5:40 PM | 9:40 PM |

Price
- $691.00 (Belavia option shown)

Other notes (concise)
- Request: earlier departure on Friday (around 1 PM) asked.
- Mentioned direct flights with Belavia.
- "No morning departures via Warsaw on Thursday."

## received! thanks (cont.)

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████████████

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for M...a ....lets look at flight from minsk throu warsaw thurs price for refundable and Now n refundable changeable.

## Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is agi responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for s

LO 331 13SEP WAW CDG 725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90

## Sent from my iPhone (cont.)

Key Information:

*   Mariya needs to fly from Warsaw to Paris.
*   Flights proposed by Natalia Molotkova (Centurion Relationship Manager).
*   Total air reservation cost: $691.00.
*   Non-refundable ticket penalty: EUR50.00 after departure.
*   Refundable ticket cancellation penalty: EUR70.00 prior to departure.

| Flight                                | Date    | Airline                              | Departing Airport/Time            | Arriving Airport/Time             |
| :------------------------------------ | :------ | :----------------------------------- | :-------------------------------- | :-------------------------------- |
| Belavia Belarusian Airlines 865 - 3h 0m | Thu 13 Sep | Belavia? | Minsk National Airport (MSQ) at 8.25am | Paris Charles de Gaulle (CDG) at 10.25am |
| Belavia Belarusian Airlines 866 - 3h 0m | Fri 14 Sep | Belavia? | Paris Charles de Gaulle (CDG) at 11.15am | Minsk National Airport (MSQ) at 3.15pm  |

## Sent from my iPhone (cont.)

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

## Sent from my iPhone (cont.)

- Participants:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Other sender(s) — name/email redacted (black boxes)

- Key messages / excerpts:
  - "There are no morning departures via Warsaw on Thursday, check another connecting city"
  - "sorry, Paris is final destination"
  - "From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?"
  - "On it."
  - "Morning. We may need a flight for [redacted]... lets look at flight from minsk throu warsaw"

- Signatures / contact info:
  - Hours: Mon through Friday 9AM-5:30PM EST
  - "Sent from my iPhone"

- Miscellaneous:
  - Multiple sections redacted with black boxes
  - Footer: Privacy Statement | Visit the Centurion Card website; ©2015 American Express; link to americanexpress.com/phishing

## Sent from my iPhone (cont.)

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $604.50.

<u>Outbound flight:</u> LOT POLISH AIRLINES - $393.60

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare

• Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 7.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

<u>Return flight:</u> BELAVIA - $210.90

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that is SO perfect! Please issue for Mariya...

On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <███████████████████m> wrote:

LO 331 13SEP WAW CDG  725A 955A - $393.60
B2 866 14SEP CDG MSQ 1115A 315P - $210.90
Regards,
Natalia (Natasha) Molotkova

## Sent from my iPhone (cont.)

Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with [REDACTED] She needs to fly from Warsaw to Paris on Thursday in the morning t can't I ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to t 11am...so he wants her gone early afternoon...

Or 1115am direct.

## Sent from my iPhone (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████
Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A
B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████
Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city'

## Sent from my iPhone (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager.

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

██████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for ...lets look at flight from minsk throu warsaw thurs morning
price for refundable and Now n refundable changeable.

Sent from my iPhone

<u>Privacy Statement 1 _Visit the Centurion Card webs*"</u>

## Sent from my iPhone (cont.)

Key information:

*   Flights for Mariya from Warsaw to Paris are being arranged by Natalia Molotkova, a Centurion Relationship Manager.
*   Flight itinerary:
    *   LO 331, 13SEP, WAW to CDG, 725A-955A, $393.60
    *   B2 866, 14SEP, CDG to MSQ, 1115A-315P, $210.90
    *   Belavia Belarusian Airlines 865, Thu 13 Sep, MSQ to CDG, 8.25am-10.25am
    *   Belavia Belarusian Airlines 866, Fri 14 Sep, CDG to MSQ, 11.15am-3.15pm
*   Total air reservation, including taxes and fees: $691.00.
*   Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in fare.
*   Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.
*   Natalia's hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

but he wants her to arrive early on 13th so the first option was better...and we need the departure to be arou wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1 pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ M0P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager.

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for [REDACTED] ....lets look at flight from minsk throu warsaw thurs morning re

## Sent from my iPhone (cont.)

Key Information:

*   **Sender:** Sent from iPhone
*   **Sender Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Sender Hours:** Mon - Fri, 9 AM - 5:30 PM EST
*   **Email Subject:** Air reservation request
*   **Total air reservation:** $604.50
*   **Outbound flight:** LOT Polish Airlines - $393.60
    *   Thu 13 Sep: LOT Polish Airlines 331, Warsaw (WAW) to Paris (CDG)
*   **Return flight:** BELAVIA - $210.90
*   **Note:** Ticket is non-refundable; EUR65.00 change penalty applies.

## Sent from my iPhone (cont.)

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that is SO perfect! Please issue for Mariya...
On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <██████████████████████████████████████> wrote:

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with █████. She needs to fly from Warsaw to Paris on Thursday in the morning t
can’t I ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus differ

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

## Sent from my iPhone (cont.)

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to t 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Sent from my iPhone (cont.)

| Flight | Date  | From | To  | Departure | Arrival |
| :----- | :---- | :---- | :-- | :-------- | :------ |
| B2 865 | 13SEP | MSQ  | CDG | 825A     | 1025A   |
| B2 864 | 14SEP | CDG  | MSQ | 540P     | 940P    |

*   Belavia is the airline.
*   The price is $691.00.
*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Hours: Monday through Friday, 9 AM-5:30 PM EST.
*   Paris is the final destination.
*   No morning departures via Warsaw on Thursday.

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight fo: ....lets look at flight from minsk throu warsaw thurs morning
price for refundable and Now n refundable changeable.

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal with... She needs to fly from Warsaw to Paris on Thursday in the morning then ret ever get all the Info!???). Can you look into this new itinerary. Thanks

## Sent from my iPhone (cont.)

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great..
price and details for round trip?
coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to be arou 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for [REDACTED] ....lets look at flight from minsk throu warsaw thurs morning n price

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to not provide services for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $604.50.
Outbound flight: LOT POLISH AIRLINES - $393.60

## Sent from my iPhone (cont.)

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare

• Thu 13 Sep - LOT Polish Airlines 331 - Coach - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 7.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

<u>Return flight:</u> BELAVIA - $210.90

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in fare

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Fri 14 Sep - Belavia Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

that is SO perfect! Please issue for Mariya...

On Sep 11, 2018, at 1:35 PM, Natalia Molotkova <
wrote:

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

Ok, here is the deal with MK She needs to fly from Warsaw to Paris on Thursday in the morning then ret can't I ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to be arou 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P
PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ MOP 940P

$691.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight fo:  ....lets look at flight from minsk throu warsaw thurs morning retu
price for refundable and Now n refundable changeable.

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not in any way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to obtain and use your preference data for servicing purposes.

## Sent from my iPhone (cont.)

LO 331 13SEP WAW CDG 725A 955A - $393.60

B2 866 14SEP CDG MSQ 1115A 315P - $210.90

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Ok, here is the deal withal. She needs to fly from Warsaw to Paris on Thursday in the morning then return on Friday around 11am to Minsk! (Why can't I ever get all the Info!???). Can you look into this new itinerary. Thanks

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

	• Total air reservation, including taxes and fees: $691.00.

• Ticket is non-refundable, if cancelled after departure, EUR50.00 change penalty applies plus difference in fare

• Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR70.00 will apply.

• Thu 13 Sep - Belavia?Belarusian Airlines 865 - 3h Om Departing: Minsk National Airport, (MSQ) at 8.25am Arriving: Paris Charles de Gaulle Airport, (CDG) at 10.25am

• Fri 14 Sep - Belavia?Belarusian Airlines 866 - 3h Om Departing: Paris Charles de Gaulle Airport, (CDG) at 11.15am Arriving: Minsk National Airport, (MSQ) at 3.15pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

11:15am departure on friday is great.. price and details for round trip? coach of course!

but he wants her to arrive early on 13th so the first option was better...and we need the departure to be around 1pm as Jeffrey will be leaving himself at 11am...so he wants her gone early afternoon...

Or 1115am direct.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No really, we can do UKRAINE INTL AIRL via Kiev

PS 128 CDG KBP 200P 605P PS 893 KBP MSQ 740P 845P

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there an earlier departure on Friday? like 1pm?

## Sent from my iPhone (cont.)

ha...I would think that would be preferred! let me ask.

How about direct flights? With Belavia

B2 865 13SEP MSQ CDG 825A 1025A B2 864 14SEP CDG MSQ 540P 940P

$691.00

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please

Thank you, there are no morning departures via Warsaw on Thursday, check another connecting city?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry, Paris is final destination

From Minsk to where? I only see connection - Warsaw, or Warsaw is final destination? Regards,

## Sent from my iPhone (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We may need a flight for M...lets look at flight from minsk throu warsaw thurs morning return to minsk fri afternnon. Put on hold and advise price for refundable and Now n refundable changeable.

B

Sent from my Phone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.