To: Amex Centurian Travel[████████████████████████]
From: Lesley Groff
Sent: Tue 8/7/2018 2:02:41 PM
Subject: Re: CHANGE return to Sat Aug 11th-█████████████/██████ 07AUG18 NLPLGE

super. thanks

On Aug 7, 2018, at 10:01 AM, Natalia Molotkova
<████████████████████████████████████> wrote:

I set up exchange, should be done today.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
████████████
Hours: Mon through Friday 9AM-530PM EST

Please issue below flight for ███!

On Aug 7, 2018, at 9:44 AM, Natalia Molotkova <████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $185.00 (add collect , exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare.

• Sat 11 Aug - American Airlines 44 - Economy - 7h 35m

Departing: New York John F Kennedy Airport, (JFK) at 6.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████@████████
████████
Hours: Mon through Friday 9AM-530PM EST

got it! Yes! Please proceed with changing the return to Aug. 11 for $185 add collect.! t hank you!

On Aug 7, 2018, at 9:27 AM, Natalia Molotkova <████████████████████████████> wrote:

Nothing to VOID, will be just add collect 185.00. Exchange was not done last night. On August 11 will be san Regards,

Natalia (Natasha) Molotkova

- Document type: Email thread (notification address; "DO NOT REPLY")
- Date(s): Aug 7, 2018 (headers: 9:15 AM, 9:17 AM)
- Sender roles: [Centurion Relationship Manager] (contact hours Mon–Fri 9AM–5:30PM EST), [Requester/agent]
- Key actions/requests:
  - Void a recent return change and instead pay $185 to change the ticket return date.
  - Same flight on August 11: $185.00 (add collect).
  - Agent confirms ticket was not exchanged the previous night (passenger took outbound) and that they will change it now to August (thread references Aug 11 / return to Paris on Sunday Aug 12).
- Fee: $185.00 (to change return)
- Itinerary/reference: "07AUG18 NLPLGE"
- Misc: DO NOT REPLY notice; baggage-fee URL (myamextravel.com/baggage)

Your travel arrangements are outlined below in the email. Please refer to the PDF attach itinerary for more details regarding your travel arrangements. Your Centurion Travel Ser have been posted to a secure website. Please click on the link to view your trip details ar your bookmarked favorites for easy access in the future:

## View your Trips

## American Express Travel NLPLGE
Record Locator

Tuesday 07 Aug 18

Other Information

CITIZENS OF LITHUANIA MUST CARRY A VALID PASSPORT

Other Information

A VISA IS REQUIRED FOR ENTRY INTO VISA REQUIRED UNLESS PASSPORT HAS BIC

## Other Information

CITIZENS OF LITHUANIA- PASSPORTS ISSUED TO NATIONALS OF LITHUANIA MUST INTENDED STAY

## Flight Information

Date 07 Aug 2018
Airline American Airlines
Airline Record Locator NLPLGE
Flight/Class AA 45 H Economy Class
Origin Paris, Charles De Gaulle
Destination New York, John F Kennedy International
Departing 10:40 AM
Arriving 01:20 PM
Departure Terminal Terminal 2 A
Arrival Terminal Terminal 8
Estimated Time 8 Hrs 40 Mins
Stops Non-stop
Seats 34J
Confirmed

## Flight Information (cont.)

Friday 10 Aug 18

## Flight Information

<table><tr><th>Date</th><th>10 Aug 2018</th></tr><tr><td>Airline</td><td>American Airlines</td></tr><tr><td>Airline Record Locator</td><td>NLPLGE</td></tr><tr><td>Flight/Class</td><td>AA 44 H Economy Class</td></tr><tr><td>Origin</td><td>New York, John F Kennedy International</td></tr><tr><td>Destination</td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing</td><td>06:10 PM</td></tr><tr><td>Arriving</td><td>07:45 AM / 11 Aug 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 8</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 A</td></tr><tr><td>Estimated Time</td><td>7 Hrs 35 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>41C</td></tr><tr><td>Confirmed </td><td></td></tr><tr><td><u>Entry and Exit Information for Travel</u></td><td></td></tr></table>

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Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo

## Flight Information (cont.)

various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we an party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as i targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain st compensation to us for various marketing and administrative services that we perform for them, such as gra channels, participating in marketing programs and supporting technology initiatives. In addition, we receive c customers use the American Express Card or other American Express products to pay for supplier products we may enter into other business relationships with suppliers and these arrangements, including levels and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may including supplier availability and your preferences. The relationships we have with suppliers may also infiu< the itineraries we recommend.

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<███████████████████ ███████-NLPLGE.pdf>

<NLPLGE_ItineraryCalendar.ics>

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