To: lesley.jee@gmail.com[██████████████████████]
From: Natalia Molotkova
Sent: Wed 4/24/2019 2:36:39 PM
Subject: Train Ticket for ███████ ███████ for Friday Apr

Title: American Express ®

So flex or non-refundable?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
$ 402.00, flex.

## Fare details

## From PARIS NORD To LONDON ST-PANCRAS

Eurostar 9023 - Reservation included

1 x Business Premier Adult

No specific conditions

Refunds/exchanges are subject to an administrative fee in addition to the following conditions. Refunds: If ticket not used, refundable, up to 60 days after train departure date. Thereafter, no refund allowed.

Exchanges: If ticket not used, exchangeable until 60 days after train departure date, Thereafter, no exchange allowed. Passenger must pay the difference in price for next available fare in same or higher class of service, and no refund if price decreases.

Refunds/Exchanges when applicable, can be performed by the issuing office, and exchanges can also be done at any Eurostar station.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

Actually It's fine thank you for bringing my attention to it though

Sent from my iPhone

Oh my. So if we want to change or cancel we lose our money. Is there a way to buy refundable? Sent from my iPhone

Did you read rules? No insurance?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great. 4775

Sent from my iPhone

See below, need CID to issue ticket.

Fri. 26 Apr. 19 11:04 AM Eurostar 1 Adult Partially flexible, conditions apply

2h35m 1st Class █████ ████ - Coach 009, Seat 045 (Isolated Window)

## Trip details

11:04 AM PARIS NORD
12:39 PM LONDON ST-PANCRAS
2 h35m Eurostar 9023

Total price - lowest available -$349.00.

From PARIS NORD to LONDON ST-PANCRAS Eurostar 9023 - Reservation included

## Trip details (cont.)

1 x Standard Premier Leisure Isolated Window, Coach 009, Seat 045

Refunds/exchanges are subject to a 7% administrative fee in addition to the following conditions. Refunds: Non refundable.

Exchanges: If ticket not used, exchangeable before train departure date for a fixed fee of 50 EUR per segment, per passenger, and by paying the difference in price with the next available fare in the same or higher class of service, and no refund if price decreases. Thereafter, no exchange allowed.

Refunds/Exchanges when applicable, are performed by the issuing office, and exchanges can also be done at any Eurostar station.

If you are interested:

Yes, I want to add the Rail Protection Plan to protect my booking for only $11,,

## • One free exchange, no questions asked

Have the freedom to make an exchange for the same product or a different product up to 3 days prior to departure, regardless of the product penalties and policies. •

## • Cancel the booking, no questions asked

Get a full refund on the value of your products, no questions asked up to 3 days prior departure. •

## • Reimbursement for missed train connections

Get reimbursed for the value of an interrupted train ticket or rail pass travel day caused by a delay on a connecting flight or train. •

## • Reimbursement for rail strikes or in the case of

## loss or theft

Get reimbursed the value of an unused train ticket / rail pass travel day interrupted or stopped due to a rail strike or if loss or theft occurs while traveling in Europe.*

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Depart around 11 AM please

## Regards, (cont.)

Sent from my iPhone

What is preferred departure time?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Least expensive please!
Sent from my iPhone

Just least expensive? Or she needs first class.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Good morning Natasha! Can you please book a one way TRAIN ticket for  for Friday April 26th from Paris to London....reserved coach seat should be fine...

:) Lesley

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We

## Regards, (cont.)

reserve the right to note profile and preference data for servicing purposes.