To: Natalia Molotkova From: Lesley Groff Sent: Thur 4/11/2019 8:26:18 PM Subject: Re: Jeffrey Epstein -do you need to change your ticket ??!!

Weird. Ok.

Sent from my iPhone

On Apr 11, 2019, at 4:21 PM, Natalia Molotkova <████████████████████████> wrote:

- Message: "Problem, I changed flight on my end, but it is not going through on airline end, trying to find a solution."
- Request: "Please issue ticket as stated below for Monday 15th. Thanks"
- Signature/role: Centurion Relationship Manager (name and contact redacted)
- Office hours: Mon through Friday 9AM–5:30PM EST
- Sent from: iPhone
- Thread timestamp: On Apr 11, 2019, at 3:44 PM (original sender/email redacted)
- Visual: two blocks of contact information blacked out in the signature (redactions present)

Yes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

## • Mon, 15 Apr - Aeroflot 106 - Economy - 12h 15m

Departing: Moscow Sheremetyevo Airport (SVO) at 12:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Sorry! Can we do Thai same flight on Monday April 15?

Sent from my iPhone

On Apr 11, 2019, at 2:57 PM, Natalia Molotkova <██████████████████████████> wrote:

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m

Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm

## • Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m (cont.)

Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change | ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:  <>

Hello dear Lesley!

Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible

Thank you so much!

## Regards, (cont.)

█████четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <████████████████████████>:

Hello ...please do let me know as soon as possible if you need to change your ticket to fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, ███████ <█████████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <████████████>:

Hello Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt! Thanks. Lesley

FLIGHTSI HOTELSI CARSI CRUISES

RECORD LOCATOR:

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This <change><s>message</s></change> was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel

## YOUR TRIP DETAILS (cont.)

## Service at 1-

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>httos://mvamextravetcomMaggage</u> 

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

## New York to Moscow

FLIGHT SU 103

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM

## ARRIVING (cont.)

| Field | Value |
|---|---|
|Airline / Operated by|Aeroflot / Operated by Aeroflot|
|Flight number|SU 102|
|Route|Moscow (Sheremetyevo SVO) → New York|
|Departing|Mon, Apr 15 2019 — 02:15 PM — Sheremetyevo (SVO) — Terminal 1|
|Arriving|Mon, Apr 15 2019 — 05:30 PM — (New York) — Arrival Terminal: Terminal D - Domestic/Intl|
|Duration|9 hrs 15 mins|
|Stops|Non-stop|
|Class|Q Economy Class|
|Aircraft|Airbus Industrie A330-300|
|Meals|Dinner, Snack|
|Baggage allowance|1 PC per adult|
|Flight confirmation|Aeroflot: [redacted] (black box) |

## ARRIVING (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration: 10 Hrs 15 Mins
Departure Terminal: Terminal D - Domestic/Intl
Arrival Terminal: Terminal 1

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

TRAVELLER INFORMATION

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL <mark>THE</mark> GLOBAL <mark>ASSIST</mark> HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXL cash wires and more. Card Members may be responsible for

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL <mark>THE</mark> GLOBAL <mark>ASSIST</mark> HOTLINE (cont.)

the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-

(direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>wivw.Visacentratcom</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>wvnvamericanexpress.com/privacy</u> 

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility <change><s>fees.</s></change> may be applicable to your stay and payable to the hotel operator at check-out from the property_ You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively, 'Amex") act as an agent for

## <u>Entry and Exit Information for Travel</u> (cont.)

travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations, acts of governmental authorities. civil unrest, strikes, riots, theft, disease. accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: (lBl#600469694 Iowa: TM 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

<u>PItv451Ststement I V!s,t the Centunon Card website</u>

To learn more about ernail security or report a suspicious email, please visit us at <u>omericanexpress.comfphishing.</u> O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• line, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

OK. let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## <u>Entry and Exit Information for Travel</u> (cont.)

████

Hours: Mon through Friday 9AM-530PM EST

We need to change ████ ticket on Tuesday, April 16 from Moscow to Los Angeles. What is
best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From: ████ <a████████████████>
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <███████████>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To: ████ <████████████████>

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if
possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <█████████████>:

Hello ████...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM, █████ <█████████████> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru

воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <█████████████>:

Hello ████. Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please
check in to your flight tonight and secure your seat. Please also double check the ticket and confirm
receipt! Thanks, Lesley

## <u>Entry and Exit Information for Travel</u> (cont.)

The image shows a section of a travel details page with the following elements:

*   Navigation links: FLIGHTS | HOTELS | CARS | CRUISES
*   Record Locator: Followed by a redacted section.

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming <change><s>messages.</s></change> If you have any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

O Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## FLIGHT CONFIRMATION

Aeroflot:

Moscow to New York

FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure TermInal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

FLIGHT CONFIRMATION

Aeroflot:

# TRAVELLER INFORMATION

Key information:

*   **Global Assist Hotline for Emergency Assistance:** Call when traveling more than 100 miles from home.
*   **Services Provided:** 24/7 medical, legal, financial assistance, cash wires etc.
*   **Toll-free Number:** 1-800-333-AMEX
*   **Direct-dial collect number:** 1- [Redacted]
*   **Manage Your Trip:** via American Express Travel.
*   **Entry/Exit Information:** Check [www.Visacentral.com](http://www.visacentral.com/) for travel destination requirements. American Express disclaims liability for inaccurate information on that site.

# TRAVELLER INFORMATION (cont.)

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>1.vww americanexpress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays, overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules; or (2) acts of God. fires. earthquakes. floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots. theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure, Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors.

# TRAVELLER INFORMATION (cont.)

including <mark>supplier availability</mark> and your <mark>preferences. The relationships</mark> we <mark>have with</mark> suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American ExpressIs in no way responsible or liable far the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or loos you authorize. We reserve the right to note profile and preference data for servicing purposes.

# TRAVELLER INFORMATION (cont.)

## Yes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

# TRAVELLER INFORMATION (cont.)

## Yes. (cont.)

• Mon, 15 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 12:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# TRAVELLER INFORMATION (cont.)

## Regards.

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Sorry! Can we do Thai same flight on Monday April 15?

Sent from my iPhone

On Apr 11, 2019, at 2:57 PM, Natalia Molotkova <████████████████> wrote:

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Tne, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

# TRAVELLER INFORMATION (cont.)

## Regards. (cont.)

Hours: Mon through Friday 9AM-530PM EST

OK, let me have a look.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

Sent from my iPhone

Begin forwarded message:

From:  <
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To:  <

Hello dear Lesley!

Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible

Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <██████████>:

Hello ██████...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

# TRAVELLER INFORMATION (cont.)

## Regards. (cont.)

- Email timestamps:
  - On Mar 10, 2019, at 1:27 PM — reply: "Thank you!"
  - Original: воскресенье, 10 марта 2019 г., 12:42 -0400 — from Lesley Groff <redacted>

- Message body (key text):
  - "Hello [redacted] — Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt! Thanks, Lesley"

- Record locator: [redacted]

- Header/footer items:
  - FLIGHTS | HOTELS | CARS | CRUISES
  - YOUR TRIP DETAILS
  - DO NOT REPLY TO THIS EMAIL — notification-only address
  - Contact: Centurion Travel Service at 1-[redacted]
  - Baggage info URL: https://myamextravel.com/baggage

# TRAVELLER INFORMATION (cont.)

## Regards. (cont.)

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

New York to Moscow

FLIGHT SU 103

DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

Aeroflot

Operated By Aeroflot

# TRAVELLER INFORMATION (cont.)

## Regards. (cont.)

Non-stop
Duration: 9 Hrs 15 Mins
Departure Terminal: Terminal 1
Arrival Terminal: Terminal D - Domestic/Intl

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION

O Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

# TRAVELLER INFORMATION (cont.)

## Moscow to New York

FLIGHT SU 102

# TRAVELLER INFORMATION (cont.)

## DEPARTING

Mon. Apr 15 2019. 02:15 PM
Moscow
Sheremetyevo (SVO)

# TRAVELLER INFORMATION (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# TRAVELLER INFORMATION (cont.)

## Aeroflot

Operated By Aeroflot

# TRAVELLER INFORMATION (cont.)

## Aeroflot (cont.)

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

TRAVELLER INFORMATION

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-█████████ (direct-dial collect).

Manage Your Trip

# TRAVELLER INFORMATION (cont.)

## FLIGHT INFORMATION (cont.)

View and manage your Trip by logging onto <u>American Express Travel</u>

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www americanexpress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

# TRAVELLER INFORMATION (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes. floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying

# TRAVELLER INFORMATION (cont.)

## PDF itinerary attachment: (cont.)

travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express ism no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authonze. We

# TRAVELLER INFORMATION (cont.)

## PDF itinerary attachment: (cont.)

reserve the right to note profile and preference data for servicing purposes.

She can fly direct to LA.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $268.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Tue, 16 Apr - Aeroflot 106 - Economy - 12h 15m Departing: Moscow Sheremetyevo Airport (SVO) at 1:00 pm Arriving: Los Angeles Intl Airport, (LAX) at 2:15 pm

Please reply to this email and provide your authorization to proceed.

# TRAVELLER INFORMATION (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours:Mon through Friday 9AM-530PM EST

OK, let me have a look.

# TRAVELLER INFORMATION (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change | ticket on Tuesday, April 16 from Moscow to Los Angeles. What is best can she go from Moscow to Los Angeles or does she have to make a stop in New York?

# TRAVELLER INFORMATION (cont.)

## Regards, (cont.)

Sent from my iPhone
Begin forwarded message:
From: 
Date: April 11, 2019 at 2:42:18 PM EDT
To: Lesley Groff <>
Subject: Re: Jeffrey Epstein -do you need to change your ticket??!!
Reply-To: 

Hello dear Lesley!
Yes, I need to change it to New York from Los Angeles or from Los Angeles to Moscow if possible
Thank you so much!

четверг, 11 апреля 2019 г., 5:33 -0700 от Lesley Groff <>:
Hello ...please do let me know as soon as possible if you need to change your ticket to
fly to Los Angeles on April 15th instead of New York. Thank you, Lesley

On Mar 10, 2019, at 1:27 PM,  <> wrote:

Thank you!

Отправлено из мобильной Почты Mail.Ru
воскресенье, 10 марта 2019 г., 12:42 -0400 от Lesley Groff <>:
Hello . Here is your ticket to go to Moscow tomorrow night! Return on April 15. Please check
in to your flight tonight and secure your seat. Please also double check the ticket and confirm receipt!
Thanks, Lesley

FLIGHTS | HOTELS | CARS | CRUISES

# TRAVELLER INFORMATION (cont.)

## Regards, (cont.)

# YOUR TRIP DETAILS

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## Other Information

• CITIZENS OF UNITED STATES- 6 MONTHS AFTER STAY

New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Mar 11 2019, 08:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Mar 12 2019, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 His 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

O Economy Class
Airbus Industrie A330.300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

Moscow to New York

FLIGHT SU 102

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Mon, Apr 15 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Mon, Apr 15 2019, 05:30 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal O - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

# YOUR TRIP DETAILS (cont.)

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