To: 
From: Natalia Molotkova
Sent: Mon 6/3/2019 3:44:53 PM
Subject: Change return ticket 30MAY19

Title: American Express ®

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $183.30.

• Ticket is refundable, changes are subject to difference in fare.

	• Code share: AIR BALTIC CORP

## • Sat, 8 Jun - Air France 9 - Economy - 7h 15m

Departing: New York John F Kennedy Airport, (JFK) at 11:55 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 1:10 pm (on the 9 Jun)

Sun, 9 Jun - Air France 7986 - Economy - 2h 40m OPERATED BY AIR BALTIC CORP Departing: Paris Charles de Gaulle Airport (CDG) at 4:45 pm Arriving: Vilnius Intl Airport (VNO) at 8:25 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

I haven't sent them yet.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## • Sat, 8 Jun - Air France 9 - Economy - 7h 15m (cont.)

Hours: Mon through Friday 9AM-530PM EST

I did not receive options on this change as of yet...

On Jun 3, 2019, at 9:50 AM, Natalia Molotkova <> wrote:

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning!! We need to change 's ticket to return to Vilnius on June 8th. Coach. Fully refundable pri
refundable price too please). Thx. Lesley

From: "American Express Travel" <>
Date: May 30, 2019 at 9:28:55 AM EDT
To: 
Subject: Itinerary INCL TICKETNO for  30MAY19 

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

## • Sat, 8 Jun - Air France 9 - Economy - 7h 15m (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address cannot accept incoming messages. If you have any questions, please contact Centurion Trr Service at 1

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel torn/baggage</u>

Other Information

Vilnius to Moscow

FLIGHT SU 2105

## DEPARTING

Thu, May 30 2019, 11:05 AM
Vilnius
Vilnius (VNO)

## ARRIVING

Thu, May 30 2019, 12:40 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING (cont.)

- Airline: Aeroflot (Operated by Aeroflot)  
- Non-stop  
- Flight: SU 102  
- Route: Moscow → New York  
- Departing: Thu, May 30 2019, 02:15 PM — Moscow, Sheremetyevo (SVO)  
- Arriving: Thu, May 30 2019, 05:30 PM — New York, John F Kennedy International (JFK)  
- Arrival Terminal: Terminal E - International  
- Duration (as shown): 1 Hr 35 Mins  
- Class: R Economy Class  
- Aircraft: Airbus Industrie A321  
- Meals: Snack  
- Flight confirmation: Aeroflot: [redacted]

## ARRIVING (cont.)

| Field | Value |
|---|---|
|Marketing carrier|Aeroflot|
|Operated by|Aeroflot|
|Flight number|AF 23|
|Route|New York (JFK) → Paris (CDG)|
|Departure|Sat, Jun 08 2019, 04:25 PM — John F Kennedy International (JFK)|
|Departure terminal|Terminal D - Domestic/Intl|
|Arrival|Sun, Jun 09 2019, 05:50 AM — Charles De Gaulle (CDG)|
|Arrival terminal|Terminal 1|
|Duration|10 hrs 15 mins (Non-stop)|
|Class|R Economy Class|
|Aircraft|Boeing 777-300Er|
|Meal|Lunch|
|Flight confirmation|Aeroflot: [REDACTED] |

## ARRIVING (cont.)

| Entity | Details |
|---|---|
| Airline | Air France |
| Flight Type | Non-stop |
| Duration | 7 Hrs 25 Mins |
| Departure Terminal | Terminal 1 |
| Arrival Terminal | Terminal 2 E |
| Class | H Economy |
| Aircraft | Boeing 777-300Eг |
| Meals | Breakfast Meals |
| Baggage | 1PC per adult |
| Other | Thank you for choosing American Express Travel Services |

## ARRIVING (cont.)

Ticket SU 20MAY
Ticket AF -30MAv

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTL

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or select emergency coordination and assistance services, including medical and legal referrals XXXXXXXXXXt. cash wires and more. Card Members may be responsible for the costs char third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www,Visacentral.com</u> for the nit date and accurate entry/exit requirements for your travel destination. Due to frequent change American Express cannot guarantee the accuracy of the information provided and expressly any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email m offers from American Express. For details about our e-mail practices, please review the Ame Express Privacy Statement at <u>www.americanexpress.comiprivacy</u>

<change><s>See</s></change> attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refe website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTL (cont.)

Please be advised that certain mandatory hotel-imposed charges, including, but not limited t resort or facility fees, may be applicable to your stay and payable to the hotel operator at eh( from the property. You may wish to inquire with the hotel before your trip regarding the exist amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its paren subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel su and you understand and agree that Amex shall not be liable for any loss, injury. expense or c to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessafi. operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: • acts of God. fires. earthquakes, floods. climatic aberrations, acts of governmental authorities unrest. strikes, riots, theft. disease, accidents or failures related to the public Internet. telecommunications lines or facilities, or third party technology systems. or any other cause the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangeme meet your individual needs. We consider various factors in identifying travel suppliers to you recommending specific itineraries. In this role. we are acting as an independent third party al a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as for reaching sales targets or other goals. and from time to time may also provide incentives I travel counselors. Certain suppliers may also provide compensation to us for various marke administrative services that we perform for them. such as granting them access to our mark' channels, participating in marketing programs and supporting technology initiatives. In addit receive compensation from suppliers when customers use the American Express Card or oft American Express products to pay for supplier products and services. From time to time we enter into other business relationships with suppliers and these arrangements, including levi types of compensation and incentives we receive, are subject to change. In identifying suppli recommending itineraries. we may consider a number of factors, including supplier availabili your preferences. The relationships we have with suppliers may also influence the suppliers identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of - Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTL (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you. authorize. We reserve the right to note vale and preference data for servicing purposes.

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning!! We need to change ███████'s ticket to return to Vilnius on June 8th. Coach. Fully

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTL (cont.)

refundable price please. (Let me know non refundable price too please). Thx. Lesley

From: "American Express Travel" <>
Date: May 30, 2019 at 9:28:55 AM EDT
To: 
Subject: Itinerary INCL TICKETNO fo 30MAY19



FLIGHTS|HOTELS|CARS|CRUISES

RECORD LOCATOR:

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-M

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

Other Information

## YOUR TRIP DETAILS (cont.)

## Vilnius to Moscow

FLIGHT SU 2105

## DEPARTING

Thu, May 30 2019, 11:05 AM
Vilnius
Vilnius (VNO)

## ARRIVING

Thu, May 30 2019, 12:40 PM

Moscow

Sheremetyevo (SVO)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:1 Hr 35 Mins
Arrival Terminal:Terminal E - International

## FLIGHT INFORMATION

R Economy Class
Airbus Industrie A321
Meals: Snack

## FLIGHT INFORMATION (cont.)

FLIGHT CONFIRMATION

Aeroflot:

Moscow to New York
FLIGHT SU 102

## DEPARTING

Thu, May 30 2019, 02:15 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Thu, May 30 2019, 05:30 PM
New York
John F Kennedy International (JFK)

Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

## FLIGHT INFORMATION

R Economy Class
Boeing 777-300Er
Meals: Lunch

FLIGHT CONFIRMATION

## FLIGHT INFORMATION (cont.)

Aeroflot:

## New York to Paris

FLIGHT AF 23

## DEPARTING

Sat, Jun 08 2019, 04:25 PM
New York
John F Kennedy International (JFK)

## ARRIVING

Sun, Jun 09 2019, 05:50 AM
Paris
Charles De Gaulle (CDG)

Air France

Operated By Air France

Non-stop
Duratlon:7 His 25 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal 2 E

## FLIGHT INFORMATION

H Economy Class
Boeing 777-300Er
Meals: Breakfast Meals
Baggage: 1PC per adult

## FLIGHT CONFIRMATION

## FLIGHT CONFIRMATION (cont.)

Air France:

Other Information

• THANK YOU FOR CHOOSING AMERICAN EXPRESS TRAVEL SERVICES

# TRAVELLER INFORMATION

E-TICKET

Ticket SU 20MAY
Ticket AF -30MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# third-party XXXXXXXXXXt. service providers. cash wires and more. Card Members may be responsible for the costs charged by

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# TRAVELLER INFORMATION (cont.)

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility <change><s>fees,</s></change> may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes, floods, climatic aberrations. acts of governmental authorities, civil unrest, strikes, riots. theft. disease. accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# TRAVELLER INFORMATION (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the I nght to note profile and preference data far servicing purposes.