To: Apple Marché Saint Germain[marchesaintgermainbusiness@apple.com]
Cc: Bella Klein
From: Lesley Groff
Sent: Mon 1/28/2019 3:53:05 PM
Subject: Re: French Apple order

Yes! I was told the watch was received. Thank you so much for your help

Sent from my iPhone

On Jan 28, 2019, at 10:47 AM, Apple Marche Saint Germain <u><marchesaintgemminbusiness©apple.com></u> wrote:

## Hello Lesley, Bella !

You should have receive the ship-to confirmation for the last Apple Watch today.

The delivery will be closed une 24h.

Regards :)

Vanessa Couty-Chéron
Business Expert
Apple Marché Saint Germain
Tél.: + 33 (0)1 85 65 48 20
marchesaintgermainbusiness@apple.com
http://www.apple.com/fr/retail/business/#moreinfo

Apple Retail France E.U.R.L. est une societe a responsabilite limitee ayant son siege social au 52 rue de la Victoire, 75009 Paris. au capital de EUR 43 607 500. Numero d'immatriculation: 483 209 383 R.C.S. Paris. Numero de TVA : FR 21483 293 83.

Le 24 janv. 2019 à 21:56, Lesley Groff <████████████████████> a
écrit :

Hello Vanessa...wanted you to know we actually received the 44MM w/Fauve buckle! This means it is the other Hermes watch we still need...can you let me know when you think it might ship?

Size: 40mm, Apple Watch Hermes Stainless Steel Case with Bordeaux/Rose Estreme/Rose Azalee Swift Leather Double Tour Band

On Jan 14, 2019, at 6:19 AM, Apple Marche Saint
Germain <u><marchesaintgermainbusiness@apple.com></u>
wrote:

Hello Lesley,

## Hello Lesley, Bella ! (cont.)

For the moment, it is the 44MM w/Fauve buckle which would be available at the end of feb.

For the 44tum space grey shipped, the delivery is planned and I will ask to our Logistic Service to get more information.

Yours,

Vanessa Cauty-Chéron

Business Expert
Apple Marché Saint Germain
Tél.: + 33 (0)1 85 65 48 20
marchesaintgermainbusiness@apple.com
http://www.apple.com/fr/retail/business/#moreinfo

Apple Retail France E.U.R.L. est une societe a responsabilite limitee ayant son siege social au 52 rue de la Victoire, 75009 Paris, au capital de EUR 43 607 500. Numero d'immatriculation: 483 209 383 R.C.S. Paris. Numero de TVA : FR 21483 293 83.

Le 11 janv. 2019 à 16:10, Lesley Groff a écrit :

Hello Vanessa, can you tell me which Hermes watch will be available in Feb.? We ordered 2 of them. I would like to let the recipient know. It is the 44MM w/Fauve buckle or the 40MM w/Bordeaux double tour?

Also, I see the 44MM Space Gray watch shipped...do you know if it has been delivered? We do not have anyone at the apartment until after Jan. 16. We do have a doorman, but want to make sure all is well. Can we get proof of delivery?

Thanks, Lesley

On Jan 11, 2019, at 10:06 AM,
Apple Marché Saint Germain
<marchesaintgermainbusiness@apple.com> wrote:

Hi Bella,
Hope you are well :)

I just want to inform you that one of Apple Watch Hermes will be available in February.

## Hello Lesley, Bella ! (cont.)

You can follow up it on your order confirmation.

I will give you delay if there will be changes.

Yours,

Vanessa Cauty-Chéron

Business Expert
Apple Marché Saint Germain
Tél.: + 33 (0)1 85 65 48 20
<u>marchesaintqermainbusinesseapple.com  http://www.apple cornadretailibusinesstitmoreinfo</u>

Apple Retail France E.U.R.L est une société à responsabilité limitée ayant son siège social au 52 rue de la Victoire, 75009 Paris, au capital de EUR 43 607 500. Numéro d'immatriculation: 483 209 383 R.C.S. Paris. Numéro de TVA : FR 21483 293 83.

Le 8 janv. 2019 à 12:59, Bella Klein

Hi Venessa I would prefer 3 separate charges and 3 invoices

Thank you,
Bella

On Jan 8, 2019, at 4:31 AM, Apple Marché Saint Germain
<u><marchesaintgermai</u> 
<u>nbusiness@atmle.c  om></u> wrote:

Hello
Bella,
You
will
receive
, this
mornin
g, en

## Hello Lesley, Bella ! (cont.)

email
confir
mation.

The invoices will be sent to you gradually as Apple
Watch
es will
be
shippe
d.

Do you want to receive only one package or each other?

Yours,
Vanessa
Couty-
Chéron

Business Expert
Apple Marché Saint Germain
<u>Tél.:</u> + <u>33</u> (0)1 85 65 48 20
<u>marchesaintgermainbusiness@apole.com  http://www.apple.corneriretailtbusiness/Omoreinfo</u> 

Apple Retail France E.U.R.L. est une société à responsabilité
limitée
ayant so
n siège
social
au 52
rue de
la Victoir
e, 75009
Paris,
au
capital
de EUR
43 607
500.
Numéro
d’immatr
iculation
: 483
209
383 R.C
.S.
Paris.
Numéro
de TVA :
FR 2148
3 293
83.

## Hello Lesley, Bella ! (cont.)

<change><u>Le</u> <s>7</s></change> iany. 2019 <change><s>à</s></change> 16:55. Bella Klein
a écrit:

## Venessa

Please email payment confirmation and advise
on shipping date.

## Thank you,

Bella

## On Jan 7, 2019, at 10:37 AM, Apple Marche Saint Germain

<marchesaintgermainbusiness@apple.com> wrote:

## Bella,

In the steps, payment will be passed when Apple Watches will be shipped. And it will be at this moment that the invoice will be created and sent to you by email.

Vanessa Cauty-Chéron
Business Expert
Apple Marché Saint Germain
Tél.: + 33 (0)1 85 65 48 20
marchesaintgermainbusiness@apple.com
http://www.apple.com/fr/retail/business/#morei
nfo

Apple Retail France E.U.R.L. est une societe responsabilite limitee ayant son siege social au 52 rue de la Victoire, 75009 Paris. au capital de EUR 43 607 500.

Numero d'immatriculation: 483 209 383 R.C.S. Paris. Numero de TVA : FR 21483 293 83.

Le 7 janv. 2019 à 16:15, Bella Klein <blackened out> a écrit :

I will call you with Amex card

## Bella, (cont.)

number but I would appreciate if
you can email invoice for backup.
Thank you,

Bella

On Jan 7, 2019, at 10:07
AM, Apple Marché Saint
Germain
<u><marchesaintgermainbusine</u> 
<u>ss@apple.com></u> wrote:

Hello Bela,
You can call me to
communicate payment
information or give me by

return :

- card type

- card holder

- Token/card n°

- Expiry date
(MM/YYYY)

You don't give me the 3
numbers security code.

Yours,

Vanessa Cauty-Chéron
Business Expert
Apple Marché Saint Germain
Tél.: + 33 (0)1 85 65 48 20
marchesaintgermainbusiness@apple.com
http://www.apple.com/fr/retail/business/#moreinfo

Apple Retail France E.U.R.L. est
une société à responsabilité
limitée ayant son siege social
au 52 rue de la Victoire, 75009
Paris, au capital de EUR 43 607
500. Numéro d'immatriculation:
483 209 383 R.C.S. Paris.
Numéro de TVA : FR 21483 293
83.

## Bella, (cont.)

Le 7 janv. 2019 a
14:22, Bella Klein

a écrit:

Hello,

Thank you for all
your help. We would
like to use American
Express for payment
. Please email invoice
and a form that we
have to complete for
payment.

## Thank you,

Bella

On Jan 7, 2019, at
8:11 AM, Lesley
Groff

wrote:

Excellent!
The quote is correct. I will have our accounting department reach out to you. Greatly appreciate your help.
Lesley

On Jan
7, 2019,
at 5:39
AM,

## Thank you, (cont.)

Apple Marché Saint Germain <marche saintger mainbus iness@apple.com>

## wrote:

Hello !
All is alright
now
with
your
French
account
settings.

I've just
sent to
you the
quote,
and all
informat
ion for
delivery
place
has been
registere
d.

We can launch the order with payment

Thanks
again

## wrote: (cont.)

## for your
confiden
CC,

Vanessa
Couty-
Chéron
Business
Expert
Apple
Marché
Saint
Germain
Tél.: + 33
(0)1 85 65
48 20
marchesa
intergermai
nbusiness
@apple.c
om
http://ww
w.apple.c
om/fr/retai
l/business
/#moreinf

0

Apple Retail France E.U.R.L. est une société à responsabilité limitée ayant son siège social au 52 rue de la Victoire , 75009 Paris, au capital de EUR 43 607 500. Numéro d 'immatriculation: 483 209 383 R.C. S. Paris. Numéro de TVA : FR 21483 293 83.

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rance 75116
Size : 44 mm
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Case Color : S p ace Gray
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On Dec 27, 2018, at 4:27 AM

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sines@apple.com
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Hello Lesley,

## for your
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CC, (cont.)

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your order for Paris in delivery.
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ours,
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in Té l : + 33 (0) 1 85 65 48 20 m a r c h e s a i n t g e r m a i n b u s i n e s s @ a p p l e

## for your
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A memento of our love is in our hearts

## for your
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8329383.

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a écrit:
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did it Card to place the order
is this true?
I had decided

## for your
confiden
CC, (cont.)

I would send an email to the Paris Apple store

## for your
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to place the order for the 3 remaining watches ( 2 for Par

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is recipient and I for M o s c o w r e c i p i e n t ) o n c e s h e r e t

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turns to Paris from her travels. She has a French credit

## for your
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car door fender or window.
If we can use a US credit card

## for your
confiden
CC, (cont.)

Thanks,
Lesley HBRK Associates
On December 20, 201

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t g e r m a i n b u s i n e s s @ a p p l e . c o m > w r o t e :
Hello

## for your
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delay,
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really
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for the
delay.
I will

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I prepare your orders and need extended to get free within for mat ion

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b i l l- t o a n d s h i p- t o a d d r e s s e s - d e t a i l s o f w a t c h a c c o r d

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ntgermainbusiness@gmail.com
http://www.apple.com/fr/retail/business/

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Applere tail France E U R
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abilité limitée ayant son siège social au 52 rue de la Victoire, 75009 Paris

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R.C.S. Paris - Nume ro de TVA : FR 2148329383