| Field | Value |
|---|---|
| To | [REDACTED] |
| From | [REDACTED] |
| Sent | Wed 9/5/2018 3:32:39 PM |
| Subject | =?UTF-8?Q?[redacted content] =C2?=  (second line: =?UTF-8?Q?=A0?=) |

Notes: Subject appears to be MIME "UTF-8" Q-encoded (contains =C2 and =A0 byte sequences).

Title: American Express ®

Done.

<u>Regards,</u>
(Natasha)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for █████. thanks

On Sep 5, 2018, at 11:09 AM, ████ ██████ <███████████████████████████████>
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $794.38
• Ticket is non-refundable, EUR70.00 change penalty applies plus difference in fare
• Fri 14 Sep - Air France 1845 - Economy - 4h 0m
Departing: Moscow Sheremetyevo Airport, (SVO) at 6.10am
Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.10am
• Sun 16 Sep - Air France 1744 - Economy - 3h 45m
Departing: Paris Charles de Gaulle Airport, (CDG) at 12.55pm
Arriving: Moscow Sheremetyevo Airport, (SVO) at 5.40pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST
YES! we need changeable fare for sure....please issue at $794.38

Sorry, Lesley, fare is non changeable. Changeable fare is $794.38, still OK?

<u>Re ards,</u>

(Natasha)



Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

ISSUE THE TICKET! Je approved...!

thank you!

On hold till September 6, 7am ET.

<u>Re ards,</u>

(Natasha)

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Ok, that is worse...I was hoping a connecting flight could get her to paris at midnight on 13th/14th...please

1 AF 1845 14SEP SVO CDG 0610A 0910A

2 AF 1744 16SEP CDG SVO 1255P 0540P

TOTAL FARE - USD 736.38

thansk!

1 AY /N7 720 14SEP SVO HEL 0515A 0700A OPERATED BY NORDIC REGIONAL AIRLINES 1 AY 1573 14SEP HEL CDG 0925A 1130A

2 AY 1574 16SEP CDG HEL 1220P 0415P
2 AY 713 16SEP HEL SVO 0540P 0720P

TOTAL FARE - USD 485.88

Regards,
Natasha
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
check connecting flights please! thanks
Lesley, last direct flight from Moscow to Paris is at 645pm, still arriving Paris before midnight - at 940pm. Let's try connecting flights.
As direct we can do:
1 AF 1845 14SEP SVO CDG 0610A 0910A
2 AF 1744 16SEP CDG SVO 1255P 0540P
TOTAL FARE - USD 736.38
Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST
Morning, on it.
Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST
Morning Natasha and welcome back. Very happy to have you back in fact! Ugh. Lots of paris flights. We need then please rebook her for Sept 14-16. However-Jeffrey is asking if it is possible for her to land at midnight so technically she can land 12:01am on 14th. Then she needs to depart on 16th around 1pm. Let me know o
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:44 AM EDT
To: 
Subject: Itinerary INCL TICKETNO for  10SEP18 ZZBXNV
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot

messages. If you have any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://mvamextravel.com/baqqacte</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itir regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to click on the link to view your trip details and add link to your bookmarked favorites for easy access in I

## View your Trips

## American Express Travel ZZBXNV
Record Locator

## E-Ticket Number(s)

████████ Ticket SU 5557178275412-04SEP
-
Friday 14 Sep 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

## Monday 10 Sep 18

## Flight Information

<table><tr><th>Date </th><th>10 Sep 2018</th></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Operated By</td><td>Air France</td></tr><tr><td>Airline Record Locator</td><td>IGZZIT </td></tr><tr><td>Flight/Class </td><td>SU 3000 L Economy Class</td></tr><tr><td>Origin </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Destination </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing </td><td>03:10 PM</td></tr><tr><td>Arriving </td><td>06:05 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal E - International</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 E</td></tr><tr><td>Estimated Time</td><td>3 Hrs 55 Mins</td></tr></table>

## Flight Information (cont.)

Stops: Non-stop
Confirmed

## Wednesday 12 Sep 18

## Flight Information

<table><tr><th>Date </th><th>12 Sep 2018</th></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Operated By</td><td>Air France</td></tr><tr><td>Airline Record Locator</td><td>IGZZIT </td></tr><tr><td>Flight/Class </td><td>SU 3003 N Economy Class</td></tr><tr><td>Origin </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Destination </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Departing </td><td>07:30 PM</td></tr><tr><td>Arriving </td><td>12:05 AM/ 13 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 2 E</td></tr><tr><td>Arrival Terminal</td><td>Terminal E - International</td></tr><tr><td>Estimated Time</td><td>3 Hrs 35 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr></table>

Confirmed
Entry and Exit Information for Travel

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the me entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guar information provided and expressly disclaims any liability for any inaccurate or incomplete information conta

You may receive customer service emails even if you have requested not to receive email marketing offers I about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpreE</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, ; (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of ti limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of eq

## Flight Information (cont.)

itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmE riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yc various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, wear party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain s compensation to us for various marketing and administrative services that we perform for them, such as gra channels, participating in marketing programs and supporting technology initiatives. In addition, we receive c customers use the American Express Card or other American Express products to pay for supplier products we may enter into other business relationships with suppliers and these arrangements, including levels and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may including supplier availability and your preferences. The relationships we have with suppliers may also influ the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registrati
TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amei Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provide( is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or lees yot authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $794.38

	• Ticket is non-refundable, EUR70.00 change penalty applies plus difference in fare

• Fri 14 Sep - Air France 1845 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 6.10am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.10am

• Sun 16 Sep - Air France 1744 - Economy - 3h 45m Departing: Paris Charles de Gaulle Airport, (CDG) at 12.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 5.40pm

Please reply to this email and provide your authorization to proceed.

Regards,
(Natasha)

Centurion Relationship Manager

## Flight Information (cont.)

Hours: Mon through Friday 9AM-530PM EST

YES! we need changeable fare for sure…please issue at $794.38

Sorry, Lesley, fare is non changeable. Changeable fare is $794.38, still OK?

Regards,
Natasha

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ISSUE THE TICKET! Je approved...!

thank you!

On hold till September 6, 7am ET.

Regards,
Natasha

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok, that is worse...I was hoping a connecting flight could get her to paris at midnight on 13th/14th...please HOLD the

1 AF 1845 14SEP SVO CDG 0610A 0910A

2 AF 1744 16SEP CDG SVO 1255P 0540P

## Flight Information (cont.)

TOTAL FARE - USD 736.38

thansk!

1 AY /N7 720 14SEP SVO HEL 0515A 0700A OPERATED BY NORDIC REGIONAL AIRLINES 1 AY 1573 14SEP HEL CDG 0925A 1130A

2 AY 1574 16SEP CDG HEL 1220P 0415P
2 AY 713 16SEP HEL SVO 0540P 0720P

TOTAL FARE - USD 485.88

<u>Re ards,</u>
(Natasha)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

check connecting flights please! thanks

Lesley, last direct flight from Moscow to Paris is at 645pm, still arriving Paris before midnight - at 940pm. Let me know if I need to check connecting flights. As direct we can do:

1 AF 1845 14SEP SVO CDG 0610A 0910A
2 AF 1744 16SEP CDG SVO 1255P 0540P
TOTAL FARE - USD 736.38
Regards,
Natasha
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

## Flight Information (cont.)

Morning, on it.

Regards,
(Natasha)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning Natasha and welcome back. Very happy to have you back in fact! Ugh. Lots of paris flights. We need to Void this ticket for then please rebook her for Sept 14-16. However-Jeffrey is asking if it is possible for her to land at midnight on 13th? Her Visa is good on 14th so technically she can land 12:01am on 14th. Then she needs to depart on 16th around 1pm. Let me know options and price please. Thanks.

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:44 AM EDT
To: 
Subject: Itinerary INCL TICKETNO for  10SEP18 ZZBXNV

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messages. If you have any questions, please
contact Centurion Travel Service at 1-:

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baqqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future:

View your Trips

American Express Travel ZZBXNV
Record Locator

## Flight Information (cont.)

## E-Ticket Number(s):

Ticket SU 5557178275412-04SEP

Friday 14 Sep 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Monday 10 Sep 18

## Flight Information

<table><tr><th>Date </th><th>10 Sep 2018</th></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Operated By</td><td>Air France</td></tr><tr><td>Airline Record Locator</td><td>IGZZIT </td></tr><tr><td>Flight/Class </td><td>SU 3000 L Economy Class</td></tr><tr><td>Origin </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Destination </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing </td><td>03:10 PM</td></tr><tr><td>Arriving </td><td>06:05 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal E - International</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 E</td></tr><tr><td>Estimated Time</td><td>3 Hrs 55 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

Wednesday 12 Sep 18

## Flight Information

<table><tr><th>Date </th><th>12 Sep 2018</th></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Operated By</td><td>Air France</td></tr><tr><td>Airline Record Locator</td><td>IGZZIT </td></tr><tr><td>Flight/Class </td><td>SU 3003 N Economy Class</td></tr><tr><td>Origin </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Destination </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Departing </td><td>07:30 PM</td></tr><tr><td>Arriving </td><td>12:05 AM / 13 Sep 2018</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Departure Terminal</th><th>Terminal 2 E</th></tr><tr><td>Arrival Terminal</td><td>Terminal E - International</td></tr><tr><td>Estimated Time</td><td>3 Hrs 35 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr></table>

Confirmed
Entry and Exit Information for Travel

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From

## PDF itinerary attachment: (cont.)

time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amoncan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the nght to note prohlo and preference data for servicing purposes.