To:

From: Natalia Molotkova

Sent: Wed 6/20/2018 1:30:16 PM

Subject: Missed a flight for Bach's. OZVGPO

Title: American Express V

I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below is way easier to understand.

Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in coach) - leg from Pisa to Munich, fare will be $4094.21, if I put him in coach with family - fare is $4503.21. Please advise.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OMG, I checked and double checked, and still missed it, fixing. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email too (?)Thanks.

Sent from my iPhone

Begin forwarded message:

From: Mira Voigt <

Date: June 19, 2018 at 7:09:48 PM EDT
To: 
Subject: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO

[ ]

Hello thank you for your quick reply! There is one flight missing ( flight Munich

<table><tr><th>to Berlin).
If you combine the flight Pisa - Munich-Berlin the connection
fine. </th><th>attached</th><th>should work</th></tr><tr><td>It might be better to flight one day earlier in Pisa (we forgot to count
Everything else looks fine.</td><td>in the</td><td>time delay).</td></tr><tr><td>Thank you very much!!!</td><td></td><td></td></tr><tr><td>Have a wonderful summer!</td><td></td><td></td></tr><tr><td>All the best,</td><td></td><td></td></tr><tr><td>Mira and Joscha</td><td></td><td></td></tr><tr><td></td><td></td><td>Wed, Jul 4</td></tr><tr><td></td><td></td><td>Lands Thu, Jul 5</td></tr><tr><td>8:10 pm — 9:26 am</td><td></td><td></td></tr><tr><td>Boston - Munich</td><td></td><td></td></tr><tr><td><u>Lufthansa 425 Wide-body jet Airbus A340-600</u></td><td></td><td>Economy 7h 16m</td></tr><tr><td>Change planes in Munich (MUC)</td><td></td><td>1h 14m</td></tr><tr><td></td><td></td><td>Thu, Jul 5</td></tr><tr><td>10:40 am — 11:55 am</td><td></td><td></td></tr><tr><td>Munich - Pisa</td><td></td><td></td></tr><tr><td>Lufthansa 1950 • Regional jet • Canadair Regional Jet 900
Operated by Lufthansa Cityline</td><td></td><td>Economy 1h 15m</td></tr><tr><td colspan="3">Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8)</td></tr><tr><td></td><td></td><td>Wed, Jul 11</td></tr><tr><td>12:40 pm — 2:00 pm</td><td></td><td></td></tr><tr><td>Pisa - Munich</td><td></td><td></td></tr><tr><td><u>Lufthansa</u> 1951 Regional <u>jet •</u> Canadair Regional Jet 900
<u>Operated by Lufthansa Cityline</u></td><td></td><td>Economy 1h 20m</td></tr><tr><td>Change planes in Munich (MUC)</td><td></td><td><u>Oh 59m</u></td></tr><tr><td></td><td></td><td>Wed, Jul 11</td></tr><tr><td>3:00 pm — 4:06 pm</td><td></td><td></td></tr><tr><td>Munich - Berlin</td><td></td><td></td></tr><tr><td>Lufthansa 2042 Narrow-body jet Airbus A320-100/200</td><td></td><td>Economy 1h 06m </td></tr><tr><td>Berlin - Frankfurt-Boston ( 1adult, 2 kids age 4 and 8)</td><td></td><td></td></tr></table>

Anfang der weitergeleiteten Nachricht:

Von: █████████████████████████████████████
Betreff: Wtr: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO
Datum: 19. Juni 2018 um 14:17:26 GMT-4
An: Joscha Bach <████████████████████████████>, Mira Bach
<███████████████████>

Please double check the flights for accuracy...confirm back to me and I will
purchase! :) ██████

Begin forwarded message:

From: "American Express Travel"
<itinerary@myamextravel.com>
Subject: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO
Date: June 19, 2018 at 10:45:31 AM EDT
To:

- DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

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## View your Trips

## American Express Travel OZVGPO
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing authorization is received. Please contact your travel office by 7:30 AM on June 20, or this entire reservation will automatically cancel.

Thursday 05 Jul 18

## American Express Travel OZVGPO
Record Locator (cont.)

<table><tr><th colspan="4">CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT</th></tr><tr><td>Flight Information</td><td></td><td></td><td></td></tr><tr><td></td><td>Date </td><td></td><td>05 Jul 2018</td></tr><tr><td></td><td>Airline </td><td></td><td>Lufthansa </td></tr><tr><td></td><td>Airline Record Locator</td><td></td><td>NFRKYL </td></tr><tr><td></td><td>Flight/Class </td><td></td><td>LH 425 Y Economy Class</td></tr><tr><td></td><td>Origin </td><td></td><td>Boston, Logan International</td></tr><tr><td></td><td>Destination </td><td></td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td></td><td>Departing </td><td></td><td>08:10 PM</td></tr><tr><td></td><td>Arriving </td><td></td><td>09:25 AM / 06 Jul 2018</td></tr><tr><td></td><td>Departure Terminal</td><td></td><td>Terminal E</td></tr><tr><td></td><td>Arrival Terminal</td><td></td><td>Terminal 2</td></tr><tr><td></td><td>Estimated Time</td><td></td><td>7 Hrs 15 Mins</td></tr><tr><td></td><td>Stops </td><td></td><td>Non-stop </td></tr><tr><td></td><td>Confirmed </td><td></td><td></td></tr><tr><td>Friday 06 Jul 18</td><td></td><td></td><td></td></tr><tr><td colspan="4">Flight Information</td></tr><tr><td></td><td>Date </td><td></td><td>06 Jul 2018</td></tr><tr><td></td><td>Airline </td><td></td><td>Lufthansa </td></tr><tr><td></td><td>Airline Record Locator</td><td></td><td>NFRKYL </td></tr><tr><td></td><td>Flight/Class </td><td></td><td>LH 1950 T Economy Class</td></tr><tr><td></td><td>Origin </td><td></td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td></td><td>Destination </td><td></td><td>Pisa, Galileo Galilei</td></tr><tr><td></td><td>Departing </td><td></td><td>10:45 AM</td></tr><tr><td></td><td>Arriving </td><td></td><td>11:55 AM</td></tr><tr><td></td><td>Departure Terminal</td><td></td><td>Terminal 2</td></tr><tr><td></td><td>Estimated Time</td><td></td><td>1 Hr 10 Mins</td></tr><tr><td></td><td>Stops </td><td></td><td>Non-stop </td></tr><tr><td></td><td>Confirmed </td><td></td><td></td></tr><tr><td></td><td>Wednesday 11 Jul</td><td>18</td><td></td></tr></table>

## American Express Travel OZVGPO
Record Locator (cont.)

## Flight Information

<table><tr><th>Date </th><th>11 Jul 2018</th></tr><tr><td>Airline </td><td>Lufthansa </td></tr><tr><td>Airline Record Locator</td><td>NFRKYL </td></tr><tr><td>Flight/Class </td><td>LH 1951 T Economy Class</td></tr><tr><td>Origin </td><td>Pisa, Galileo Galilei</td></tr><tr><td>Destination </td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td>Departing </td><td>12:40 PM</td></tr><tr><td>Arriving </td><td>02:00 PM</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2</td></tr><tr><td>Estimated Time</td><td>1 Hr 20 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

Sunday 02 Sep 18

## Flight Information

<table><tr><th>Date </th><th>02 Sep 2018</th></tr><tr><td>Airline </td><td>Lufthansa </td></tr><tr><td>Airline Record Locator</td><td>NFRKYL </td></tr><tr><td>Flight/Class </td><td>LH 2035 Y Economy Class</td></tr><tr><td>Origin </td><td>Berlin, Berlin-Tegel / Otto Lilienthal</td></tr><tr><td>Destination </td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td>Departing </td><td>11:00 AM</td></tr><tr><td>Arriving </td><td>12:10 PM</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2</td></tr><tr><td>Estimated Time</td><td>1 Hr 10 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Flight Information

<table><tr><th>Date </th><th>02 Sep 2018</th></tr><tr><td>Airline </td><td>Lufthansa </td></tr><tr><td>Airline Record Locator</td><td>NFRKYL </td></tr><tr><td>Flight/Class </td><td>LH 1812 Y Economy Class</td></tr><tr><td>Origin </td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td>Destination </td><td>Barcelona, El Prat De Llobregat</td></tr><tr><td>Departing </td><td>12:50 PM</td></tr><tr><td>Arriving </td><td>02:50 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 2</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr></table>

## Flight Information (cont.)

<table><tr><th></th><th>Estimated Time
Stops
Confirmed </th><th>2 Hrs
Non-stop</th></tr><tr><td>Saturday 08 Sep</td><td>18</td><td></td></tr><tr><td colspan="3">Flight Information</td></tr><tr><td></td><td>Date</td><td>08 Sep 2018</td></tr><tr><td></td><td>Airline</td><td>Lufthansa</td></tr><tr><td></td><td>Airline Record Locator</td><td>NFRKYL</td></tr><tr><td></td><td>Flight/Class</td><td>LH 1131 W Economy Class</td></tr><tr><td></td><td>Origin</td><td>Barcelona, El Prat De Llobregat</td></tr><tr><td></td><td>Destination</td><td>Frankfurt, Frankfurt International</td></tr><tr><td></td><td>Departing</td><td>01:50 PM</td></tr><tr><td></td><td>Arriving</td><td>04:00 PM</td></tr><tr><td></td><td>Departure Terminal</td><td>Terminal 1</td></tr><tr><td></td><td>Arrival Terminal</td><td>Terminal 1</td></tr><tr><td></td><td>Estimated Time</td><td>2 Hrs 10 Mins</td></tr><tr><td></td><td>Stops</td><td>Non-stop</td></tr><tr><td></td><td>Confirmed </td><td></td></tr><tr><td colspan="3">Flight Information</td></tr><tr><td></td><td>Date</td><td>08 Sep 2018</td></tr><tr><td></td><td>Airline</td><td>Lufthansa</td></tr><tr><td></td><td>Airline Record Locator</td><td>NFRKYL</td></tr><tr><td></td><td>Flight/Class</td><td>LH 420 W Economy Class</td></tr><tr><td></td><td>Origin</td><td>Frankfurt, Frankfurt International</td></tr><tr><td></td><td>Destination</td><td>Boston, Logan International</td></tr><tr><td></td><td>Departing</td><td>05:55 PM</td></tr><tr><td></td><td>Arriving</td><td>08:20 PM</td></tr><tr><td></td><td>Departure Terminal</td><td>Terminal 1</td></tr><tr><td></td><td>Arrival Terminal</td><td>Terminal E</td></tr><tr><td></td><td>Estimated Time</td><td>8 Hrs 25 Mins</td></tr><tr><td></td><td>Stops</td><td>Non-stop</td></tr><tr><td></td><td>Confirmed</td><td></td></tr><tr><td><u>Entry and Exit</u></td><td><u>Information for Travel</u></td><td></td></tr><tr><td colspan="3">American Express strongly recommends that you periodically review
<u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your
travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of
the information provided and expressly disclaims any liability for any inaccurate or incomplete
information contained on that site.</td></tr></table>

## Flight Information (cont.)

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## PDF itinerary attachment: (cont.)

= Mira Voigt | stage design and illustration
www.mira-voigt.de |

Mira Bach
=
Mira Voigt | stage design and illustration
www.mira-voigt.de |

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