<table><tr><th>From:</th><th>jeffrey E. &lt;jeevacation@gmail.com&gt;</th></tr><tr><td>Sent:</td><td>Sunday, August 9, 2015 3:37 PM</td></tr><tr><td>To:</td><td>Larry</td></tr><tr><td>Subject:</td><td>Re: Question</td></tr></table>

kathleen , I greatly appreciate your attention and h=lp. I want to be clear that the vibration was experienced by everyon= on the test flight . including yourself. and that after chang=ng the cannisters there is nothing left to change. hence. poin=ing only to the engines. My understanding is the reason =or any owner to be on corporate care. is a combination of pay over time or=one time, and in addition to have rolls royce stand behind the unexpected =roblems. talk to you on monday, again thanks for you h=lp

On =un, Aug 9, 2015 at 9:28 AM, Larry ████████████████████████████████ wrote:

## Jeffrey

Kathle=n's response,. She admitted to a vibration,. I'm f=nalizing pricing with Bidet Tulsa„Gulfstream PBI, plus Dallas Airmotive,=

## Sent from my iPad

<=r>Begin forwarded message:

- Date/time: August 9, 2015 at 10:03:56 AM EDT
- From: [REDACTED] (header partly redacted)
- To: [REDACTED] (header partly redacted)
- Subject: RE: Question
- Body (key content, cleaned):
  - The sender says if anything is found technically wrong with the engine, the repair will be covered under Corporate Care.
  - The proposed "go-forward" plan should help address additional variables but may not definitively confirm an engine defect.
  - The plan discussed (Friday night) should help confirm the engine's contribution to the vibration felt in the cabin.
  - Asks recipient to make a decision accordingly and offers to talk Monday.
- Visual note: several header fields are blacked out/redacted in the image.

Hi Larry, certainly if anything is found technically wrong with the engine =e will cover the repair under Corporate Care. While I believe your go forw=rd plan will be worthwhile to address additional key variables, it cannot =ay if this does not correct the problem that would confirm a technical problem with the engine, so please =ake your decision accordingly. I do think the go forward plan we discussed=Friday night will allow us to confirm the engine"s contribution to th= vibration your are feeling in the cabin. Let's talk more Monday.

Best Regards,

Kathleen Goncalves
Regional Customer Manager

Rolls Royce North America,Inc
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## Sent from my iPad (cont.)

From: Larry Visoski
Sent: 09 August 2015 08:25:44
To: Goncalves, Kathleen
Subject: Question

Morning Kathleen,

We have accomplished fan balancing three times First in Teterbo=o with Rolls Royce, Islip NY with Dallas Airmotive, most recent, Rolls Roy=e in West Palm Beach, as well as applied DFL Dry Film Lubricant Rolls Royc= Montreal. Per Gulfstream Tech support in Brunswick we re-rigged the spoilers, and checked flight control rigging an= cable tensions. Savanah Gulfstream rigged flaps, replaced vortex generato=s on upper fuselage, changed both HP regulator valves, replaced left air c=cle machine, replaced gear door seals, changed entrance and rear baggage door seals.

Jacksonville Paint repainted wings. Islip, NY Hawthorne Global Replaced &qu=t;lsolation mounts" on both engines.

We are now willing to replace left and right "trunion mount canisters8c=uot we are only doing this with the understanding that Rolls Royce will =ive up to its obligations under corporate care if this does not fix the pr=blem that was obvious to everyone on our test flight and approve early shop visit.

Best Regards,

Larry Visoski

Director of Operations

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- Surrounding/context text: "Director of Operations" and "Sent from my iPhone".

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## Sent from my iPad (cont.)

The information contained in this co=munication is confidential, may be attorney-client privileged, may c=nstitute inside information, and is intended only for the use of the ad=ressee. It is the property of JEE Unauthorized use, disclosure or co=ying of this communication or any part thereof is strictly prohibitedand may be unlawful. If you have received this communication in error,=please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.comq=>, and destroy this communication and all copies thereof, induding =11 attachments. copyright -all rights reserved