To: Natalia Molotkova[██████████████████████████████
From: Lesley Groff
Sent: Tue 1/29/2019 7:08:22 PM
Subject: Re: ████████████ flights should depart around 12: 30pm not 9:30am Paris time
TOMORROW ████████████

Please issue ticket as stated below for █████

Sent from my iPhone

On Jan 29, 2019, at 2:06 PM, Natalia Molotkova ██████████████████████████ wrote:

- Total price (including taxes/fees): $150.90
- Ticket rules: Non-refundable; EUR 35.00 change penalty applies + fare difference
- Codeshare: ROSSIYA AIRLINES
- Flight: Wed 30 Jan — Aeroflot 6636 — Economy — Duration 3h 15m
  - Depart: Paris Charles de Gaulle (CDG) at 12:40 PM
  - Arrive: Pulkovo Airport, St. Petersburg (LED) at 5:55 PM
- Action requested: Reply to email to provide authorization / "Please issue ticket as stated below"
- Sender: [name redacted], Centurion Relationship Manager
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Sent from: iPhone
- Visible redactions: two blacked-out blocks in the message
- Additional note (partial): "it is different airport in Istanbul."

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $65.00 (add collect, exchange).

• Ticket is non-refundable, $65.00 change penalty applies plus difference in fare

• Turkish Airlines TK 1102, Economy, 30JAN Wed from Paris Charles de Gaulle CDG to Istanbul New ISL 120P 645P

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Great. Issue the new one way fond

and the 1:20 flight for Svetlana. Perfect!

Sent from my iPhone

flight options:

TK 1102 CDG ISL 120P 645P

TK 1822 CDG 1ST 1120A 440P

TK 1824 CDG 1ST 140P 705P

Which one to book?



To change return to

SU 6636 30JAN CDG LED 1240P 555P

will be $210.00 add collect.

Cheaper to issue one way ticket at $150.90. OK to so one way?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
Thx
Sent from my iPhone
Ok, workng on it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

.....sorry...just received another email the ladies flights should depart around 12:30pm tomorrow to their perspective homes...not 9:30am...OK? tomorrow, Wed. Jan. 30

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

**Key Information:**

*   Total air reservation: $65.00
*   Ticket change penalty: $65.00
*   Natalia (Natasha) Molotkova is the Centurion Relationship Manager.
*   Working hours: Mon-Fri 9AM-5:30PM EST
*   Looking to book one-way flight for Leibina and 1:20 flight for Svetlana
*   Flight options:

| Airline | Flight | From | To | Departure | Arrival |
| :-------- | :-------- | :-------- | :-------- | :-------- | :-------- |
| Turkish | TK 1102 | CDG | ISL | 120P     | 645P     |
| Turkish | TK 1822 | CDG | IST | 1120A    | 440P     |
| Turkish | TK 1824 | CDG | IST | 140P     | 705P     |

To change return to

SU 6636 30JAN CDG LED 1240P 555P

will be $210.00 add collect.

Cheaper to issue one way ticket at $150.90. OK to so one way?


Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████
████████████████
████████████████
Hours: Mon through Friday 9AM-530PM EST


Thx

Sent from my iPhone


Ok, workng on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry...just received another email the ladies flights should depart around 12:30pm tomorrow to their perspective homes...not 9:30am...OK? tomorrow, Wed. Jan. 30

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American

Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



t is different airport in Istanbul.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $65.00 (add collect, exchange).

• Ticket is non-refundable, $65.00 change penalty applies plus difference in fare

• Turkish Airlines TK 1102, Economy, 30JAN Wed from Paris Charles de Gaulle CDG to Istanbul New ISL 120P 645P

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Please mail through Friday by 5:00 PM EST

Great. Issue the new one way for Leibina and the 1:20 flight for Svetlana. Perfect!

Sent from my iPhone

flight options:

TK 1102 CDG ISL 120P 645P

TK 1822 CDG IST 1120A 440P

TK 1824 CDG IST 140P 705P

Which one to book?

## Regards, (cont.)

To change return to

SU 6636 30JAN CDG LED 1240P 555P

will be $210.00 add collect.

Cheaper to issue one way ticket at $150.90. OK to so one way?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

Ok, workng on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

sorry...just received another email the ladies flights should depart around 12:30pm tomorrow to their perspective homes...not 9:30am...OK? tomorrow, Wed. Jan. 30

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security cc report a suspicious e-mail. please visit us at <u>americanexpress corSphishing.</u> O 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amoncan Express is in no way responsible or liable for the actions of the sontice provider and the only remedy for any claims relating to services or products provided by the service provider is against the seance provider and not against American Express. You aro responsible for any purchases. shipping I charges and/or foes you authorize. We reserve the right to note profile and preference data for servicing purposes



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