To: Amex Centurian Travel
From: 
Sent: Wed 4/24/2019 9:28:55 PM
Subject: Re: Change  ticket (Rec. )

it’s ok…
80 cents won’t break the bank!

On Apr 24, 2019, at 5:27 PM, Natalia Molotkova <blackened out> wrote:

Sorry, forgot to type cents - add collect 368.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes please!

On Apr 24, 2019, at 5:06 PM, Natalia Molotkova <████████████████████████████> wrote:

OK to proceed with exchange?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

actually here it is..sorry..
missed it.

On Apr 24, 2019, at 4:51 PM, Natalia Molotkova <████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are st.

• Total air reservation, including taxes and fees: $368.00 (add collect, exchange).

• Ticket is refundable, changes are subject to difference in fare.

• Code share: UKRAINE INTL AIRL

• Fri, 26 Apr - Air France 1753 - Business - 3h 20m - no coach available Departing: Boryspil Intl Airport, Kiev (KBP) at 2:35 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 4:55 pm

• Mon, 29 Apr - Air France 3374 - Economy - 3h 5m OPERATED BY UKRAINE INTL AIRL Departing: Paris Charles de Gaulle Airport (CDG) at 2:00 pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 6:05 pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Pricing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We will take the 2pm return please!

Sent from my iPhone

Ok. Let me tell him.

Sent from my iPhone

There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or current - at 8:50pm

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Regards, (cont.)

██████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change cket ..outbound flight should be April 26th from Kiev to P: and then to return to ley rom ans on 29th around 4:30pm.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services provided by third party service providers.

I did not!...? didnt come through? weird...Yes! Please issue ticket as stated below for ██████ thanks

On Apr 24, 2019, at 5:01 PM, Natalia Molotkova ██████████████████████ wrote:

You didn't see email below with disclosure?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████
Hours: Mon through Friday 9AM-530PM EST

did you get the pricing?

Your response is required to complete this reservation. Prices and availability are su

## Regards, (cont.)

- Total fare (including taxes/fees): $368.00 (add collect, exchange)
- Ticket: refundable; changes subject to fare difference
- Codeshare: UKRAINE INTL AIRL

Flights:
| Date | Flight | Class | Duration | Depart (Airport / Code / Time) | Arrive (Airport / Code / Time) | Notes |
|---|---:|---|---:|---|---|---|
| Fri, 26 Apr | Air France 1753 | Business | 3h 20m | Boryspil Intl Airport, Kiev (KBP) / 2:35 pm | Paris Charles de Gaulle (CDG) / 4:55 pm | no coach available |
| Mon, 29 Apr | Air France 3374 | Economy | 3h 5m | Paris Charles de Gaulle (CDG) / 2:00 pm | Boryspil Intl Airport, Kiev (KBP) / 6:05 pm | Operated by UKRAINE INTL AIRL |

Key contacts / notes:
- Request: "Please reply to this email and provide your authorization to proceed."
- Agent: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Hours: Mon–Fri 9:00 AM–5:30 PM EST
- Client messages: "We will take the 2pm return please!" and "Ok. Let me tell him."
- Availability note: "There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or current - at 8:50pm" (as shown)

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████

Hours: Mon through Friday 9AM-530PM EST

We need to change:  ticket ...outbound flight should be April 26th from Kiev to Paris and then to return to Kiev from Paris on 29th around 4:30pm.
(Rec. Loc#SYCURC)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services and products provided by the service provider.

You didn't see email below with disclosure?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

did you get the pricing?

Your response is required to complete this reservation. Prices and availability are subject

• Total air reservation, including taxes and fees: $368.00 (add collect, exchange).

## Regards, (cont.)

• Ticket is refundable, changes are subject to difference in fare.

• Code share: UKRAINE INTL AIRL

• Fri, 26 Apr - Air France 1753 - Business - 3h 2Om - no coach available Departing: Boryspil Intl Airport, Kiev (KBP) at 2:35 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 4:55 pm

• Mon, 29 Apr - Air France 3374 - Economy - 3h 5m OPERATED BY UKRAINE INTL AIRL Departing: Paris Charles de Gaulle Airport (CDG) at 2:00 pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 6:05 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: on throug 1 Friday 9AM-530PM EST

Pricing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We will take the 2pm return please!

Sent from my iPhone

Ok. Let me tell him.

Sent from my iPhone

There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or current - at 8:50pm

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change:  ticket ...outbound flight should be April 26th from Kiev to Paris CD and then to return to Kiev from Paris on 29th around 4:30pm.

(Rec. Loc#SYCURC)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pr

OK to proceed with exchange?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

actually here it is..sorry..
missed it.

On Apr 24, 2019, at 4:51 PM, Natalia Molotkova <██████████████████████████████> wrote:
Your response is required to complete this reservation. Prices and availability are subject
• Total air reservation, including taxes and fees: $368.00 (add collect, exchange).

## Regards, (cont.)

• Ticket is refundable, changes are subject to difference in fare. • Code share: UKRAINE INTL AIRL • Fri, 26 Apr - Air France 1753 - Business - 3h 2Om - no coach available Departing: Boryspil Intl Airport, Kiev (KBP) at 2:35 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 4:55 pm • Mon, 29 Apr - Air France 3374 - Economy - 3h Sm OPERATED BY UKRAINE INTL AIRL Departing: Paris Charles de Gaulle Airport (CDG) at 2:00 pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 6:05 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Pricing. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST We will take the 2pm return please! Sent from my iPhone Ok. Let me tell him. Sent from my iPhone There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or current - at 8:50pm Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to chang ticket ..outbound flight should be April 26th from Kiev to Paris CC and then to return to Kiev from Paris on 29th around 4:30pm.

(Rec. Loc#SYCURC)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pr

I did not!...? didnt come through? weird...Yes! Please issue ticket as stated below for ████ thanks

On Apr 24, 2019, at 5:01 PM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote:

You didn't see email below with disclosure?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

did you get the pricing?

## Regards, (cont.)

| Detail | Value |
|---|---|
| Total Air Reservation Cost | $368.00 |
| Refundable Ticket | Yes |
| Code Share | UKRAINE INTL AIRL |
| Flight 1 Date | Fri, 26 Apr |
| Flight 1 Airline/Number | Air France 1753 |
| Flight 1 Class | Business |
| Flight 1 Duration | 3h 20m |
| Flight 1 Departure Airport | Boryspil Intl Airport, Kiev (KBP) |
| Flight 1 Departure Time | 2:35 pm |
| Flight 1 Arrival Airport | Paris Charles de Gaulle Airport (CDG) |
| Flight 1 Arrival Time | 4:55 pm |
| Flight 2 Date | Mon, 29 Apr |
| Flight 2 Airline/Number | Air France 3374 |
| Flight 2 Class | Economy |
| Flight 2 Duration | 3h 5m |
| Flight 2 Operator | UKRAINE INTL AIRL |
| Flight 2 Departure Airport | Paris Charles de Gaulle Airport (CDG) |
| Flight 2 Departure Time | 2:00 pm |
| Flight 2 Arrival Airport | Boryspil Intl Airport, Kiev (KBP) |
| Flight 2 Arrival Time | 6:05 pm |
| Contact Person | Natalia (Natasha) Molotkova |
| Title | Centurion Relationship Manager |
| Contact Hours | Mon through Friday 9AM-530PM EST |

## Regards, (cont.)

There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or  current - at 8:50pm

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change  ticket ..outbound flight should be April 26th from Kiev to Paris CD and then to return to Kiev from Paris on 29th around 4:30pm.



Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

You didn't see email below with disclosure?

You didn't see email below with disclosure?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

did you get the pricing?

Your response is required to complete this reservation. Prices and availability are subject to change.

## Regards, (cont.)

• Total air reservation, including taxes and fees: $368.00 (add collect, exchange).

• Ticket is refundable, changes are subject to difference in fare.

• Code share: UKRAINE INTL AIRL

• Fri, 26 Apr - Air France 1753 - Business - 3h 20m - no coach available Departing: Boryspil Intl Airport, Kiev (KBP) at 2:35 pm Arriving: Paris Charles de Gaulle Airport (CDG) at 4:55 pm

• Mon, 29 Apr - Air France 3374 - Economy - 3h 5m OPERATED BY UKRAINE INTL AIRL Departing: Paris Charles de Gaulle Airport (CDG) at 2:00 pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 6:05 pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Mana er

Hours: Mon through Friday 9AM-530PM EST

Pricing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We will take the 2pm return please!

Sent from my iPhone

Ok. Let me tell him.

Sent from my iPhone

There is nothing on Air France or partners on return at 4:30pm: 2:00 pm or current - at 8:50pm

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

We need to change ticket ..outbound flight should be April 26th from Kiev to Paris CDG AF1 and then to return to Kiev from Paris on 29th around 4:30pm.

(Re

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against American Express. You are responsible for any purchases. shipping charges andlor loos you authorize. Wo reserve the right to note profile and preference d