To: Natalia Molotkova
From: 
Sent: Mon 2/4/2019 5:35:25 PM
Subject: Re: Change Karyna's ticket

Return needs to be 18th. Still in meeting. Sorry

Sent from my iPhone

On Feb 4, 2019, at 11:48 AM, Natalia Molotkova ██████████████████ wrote:

Key Details:

*   The sender is Natalia (Natasha) Molotkova, a Centurion Relationship Manager.
*   Office Hours: Monday through Friday 9AM-5:30 PM EST.
*   The sender was on hold for 21 minutes.
*   The sender notes that AF reservations changes must be done with Flying Blue, and asks recipient to call them to see who can assist first.
*   They will be offline for an hour.
*   The email was sent from an iPhone.

regular reservations at AF.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I am getting new fare $6928.43, like 3K more. Checking with AF how to change it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Checking availability. Meanwhile you can call AR Flying Blue and check if they have upgrade available for new flights.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Hope you had a nice weekend. I just received the below from Jefffrey. This is the ticket that we worked on Friday using points. Can you change this ticket for her? I don't know what will happen regarding upgrade. Hoping we can still get her a biz round class ticket. He said nothing about the return so I assume we will keep it the same.

please change karyna ticket to paris to sat the 9th arriving paris the 10th thkx

## Regards, (cont.)

## Sent from my 'Phone

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