To:
From: Natalia Molotkova
Sent: Mon 5/20/2019 1:42:19 PM
Subject: Purchase Joscha's tickets...NGATVD

Title: American Express ®

OK, plenty of seats available.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No let them do it. The family has to sit together. But thanks

Sent from my iPhone

On May 20, 2019, at 9:26 AM, Natalia Molotkova ◄ wrote:

Lesley, do you want to pre-assign his seats fro fee or he will get them at the airport for free?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I LOVE that the airlines want to connect a cell phone number to tickets! Will this be for every airline both domestic and international?
Joscha's cell is: 
Please issue ticket as stated below!

On May 17, 2019, at 6:02 PM, Natalia Molotkova <n.molotkova@lufthansa.com> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $2492.33.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare
• Tue, 9 Jul - Lufthansa 455 - Economy - 10h 50m
Departing: San Francisco Intl Airport, (SFO) at 2:55 pm
Arriving: Frankfurt am Main Airport (FRA) at 10:45 am Wed, 10 Jul
Wed, 10 Jul - Lufthansa 104 - Economy - 0h 55m
Departing: Frankfurt am Main Airport (FRA) at 12:15 pm
Arriving: Munich Airport (MUC) at 1:10 pm
• Fri, 12 Jul - Lufthansa 2040 - Economy - 1h 5m
Departing: Munich Airport (MUC) at 2:10 pm
Arriving: Berlin Tegel Airport (TXL) at 3:15 pm
• Sun, 18 Aug - Lufthansa 454 - Economy - 11h 25m
Departing: Frankfurt am Main Airport (FRA) at 10:25 am
Arriving: San Francisco Intl Airport, (SFO) at 12:50 pm

Please reply to this email and provide your authorization to proceed.
I will need his cell phone number or email, airline requires it:

On June 1, 2019, the new regulations of IATA Resolution 830d will enter into force. These changes mean that we will request the travelers' contact information for every flight booking. The contact information will be provided to the passenger directly in the event of any flight modifications and to be able to inform them about flight changes.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

ah! thank you@!

Yes, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we can Purchase Joscha's tickets! Lesley

Begin forwarded message:

From: "American Express Travel" <█████████████████████████>
Subject: Itinerary for BACH/JOSCHA 09JUL19 NGATVD
Date: May 16, 2019 at 11:35:21 AM EDT
To: ████████████████████████

FLIGHTS | HOTELS | CARS | CRUISES

██████████████████████████████████████████████████████████████████████████

██████████████████████████████████████████████████████████████████████████

RECORD LOCATOR: NGATVD

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notificatio cannot accept incoming messages. If you have any questions, please conta' Service at 1.877.877-0987.

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

## Other Information

• CITIZENS OF GERMANY MUST CARRY A VALID PASSPORT

## San Francisco to Frankfurt

FLIGHT LH 455

## DEPARTING

Tue, Jul 09 2019, 02:55 PM
San Francisco
San Francisco International (SFO)

## ARRIVING

Wed, Jul 10 2019, 10:45 AM
Frankfurt
Frankfurt International (FRA)

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="16"></th><th>Lufthansa 

Operated By Lufthansa

Non-stop 
Duration:10 Hrs 50 Mins
Departure Termlnal:Terminal International
Arrival Terminal:Terminal 1</th></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>T Economy Class</td></tr><tr><td></td><td>Airbus Industne A380-800</td></tr><tr><td></td><td>Meals: Meals</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Lufthansa: Q7B7BM</td></tr><tr><td></td><td>Frankfurt to Muenchen</td></tr><tr><td></td><td>FLIGHT LH 104</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Wed, Jul 10 2019, 12:15 PM</td></tr><tr><td></td><td>Frankfurt </td></tr><tr><td></td><td>Frankfurt International (FRA)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Wed, Jul 10 2019, 01:10 PM
Muenchen </td></tr></table>

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="21"></th><th>Franz Josef Strauss (MUC)</th></tr><tr><td></td><td>Lufthansa </td></tr><tr><td></td><td>Operated By Lufthansa</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:55 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 1</td></tr><tr><td></td><td>Arrival Termlnal:Terminal 2</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>T Economy Class</td></tr><tr><td></td><td>Airbus Industrie A321</td></tr><tr><td></td><td>Meals: Snack</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Lufthansa: Q7B7BM</td></tr><tr><td></td><td>Muenchen to Berlin</td></tr><tr><td></td><td>FLIGHT LH 2040</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, Jul 12 2019, 02:10 PM</td></tr><tr><td></td><td>Muenchen </td></tr><tr><td></td><td>Franz Josef Strauss (MUC)</td></tr><tr><td></td><td>ARRIVING </td></tr></table>

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="19"></th><th>Fri, Jul 12 2019, 03:15 PM
Berlin 
Berlin-Tegel I Otto Lilienthal (TXL)</th></tr><tr><td></td><td>Lufthansa </td></tr><tr><td></td><td>Operated By Lufthansa</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duratlon:1 Hr 5 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>T Economy Class</td></tr><tr><td></td><td>Airbus Industrie A321</td></tr><tr><td></td><td>Meals: Snack</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Lufthansa: Q7B7BM</td></tr><tr><td></td><td>Frankfurt to San Francisco</td></tr><tr><td></td><td>FLIGHT LH 454</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Sun, Aug 18 2019, 10:25 AM
Frankfurt </td></tr><tr><td></td><td>Frankfurt International (FRA)</td></tr><tr><td></td><td>ARRIVING </td></tr></table>

## ARRIVING (cont.)

<table><tr><th></th><th></th><th>Sun, Aug 18 2019, 12:50 PM</th></tr><tr><td></td><td></td><td>San Francisco</td></tr><tr><td></td><td></td><td>San Francisco International (SFO)</td></tr><tr><td></td><td></td><td>Lufthansa </td></tr><tr><td></td><td></td><td>Operated By Lufthansa</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:11 Hrs 25 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 1</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal International</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>T Economy Class</td></tr><tr><td></td><td></td><td>Airbus Industrie A380-800</td></tr><tr><td></td><td></td><td>Meals: Meals</td></tr><tr><td></td><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>Lufthansa: Q7B7BM</td></tr><tr><td></td><td></td><td>TRAVELLER INFORMATION</td></tr><tr><td></td><td></td><td>JOSCHA BACH</td></tr><tr><td></td><td></td><td>NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL
HOTLINE 

When you travel more than <mark>100</mark> miles from home, you have 24/7 medical, le(</td></tr></table>

## ARRIVING (cont.)

other select emergency coordination and assistance services, including medi. referrals, PP# XXXXXXXXXXt. cash wires and more. Card Members may be the costs charged by third-party service providers.

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www_Visacentral</u> most up to date and accurate entry/exit requirements for your travel destinatii frequent changes. American Express cannot guarantee the accuracy of the it provided and expressly disclaims any liability for any inaccurate or incomplet contained on that site.

You may receive customer service emails even if you have requested not to r marketing offers from American Express. For details about our e-mail practic the American Express Privacy Statement at <u>www.americanexpress.comfprivE</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrob to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have

Please be advised that certain mandatory hotel-imposed charges, including, I daily resort or facility fees. may be applicable to your stay and payable to the check-out from the property. You may wish to inquire with the hotel before ye the existence and amount of such charges.

## <u>Entry and Exit Information for Travel</u> (cont.)

Liability Statement, American Express Travel Related Services Company. In subsidiaries, affiliates and representatives (collectively. "Amex') act as an ag! suppliers and you understand and agree that Amex shall not be liable for any expense or damage to persons or property resulting. directly or indirectly, froi omissions of travel suppliers, including but not limited to delays, overbooking services. cessation of operations, accidents or failures of equipment, or than itineraries or schedules: or (2) acts of God, fires. earthquakes, floods, climati• acts of governmental authorities. civil unrest, strikes, riots, theft, disease, acc related to the public Internet, telecommunications lines or facilities, or third pf systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and mal arrangements that meet your individual needs. We consider various factors it travel suppliers to you and recommending specific itineraries. In this role, we independent third party and not as a fiduciary. We want you to be aware that pay us commissions as well as incentives for reaching sales targets or other time to time may also provide incentives to our travel counselors. Certain su provide compensation to us for various marketing and administrative service: for them. such as granting them access to our marketing channels, participat programs and supporting technology initiatives. In addition. we receive comp suppliers when customers use the American Express Card or other American products to pay for supplier products and services. From time to time we ma! business relationships with suppliers and these arrangements, including level compensation and incentives we receive. are subject to change. In identifyinc, recommending itineraries. we may consider a number of factors, including sr. and your preferences. The relationships we have with suppliers may also infl suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318, Washington Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered low.

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not in any way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to obtain your preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2492.33.

• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare

• Tue, 9 Jul - Lufthansa 455 - Economy - 10h 50m Departing: San Francisco Intl Airport, (SFO) at 2:55 pm Arriving: Frankfurt am Main Airport (FRA) at 10:45 am Wed, 10 Jul

Wed, 10 Jul - Lufthansa 104 - Economy - Oh 55m Departing: Frankfurt am Main Airport (FRA) at 12:15 pm Arriving: Munich Airport (MIX) at 1:10 pm

## • Fri, 12 Jul - Lufthansa 2040 - Economy - 1h 5m

Departing: Munich Airport (MUC) at 2:10 pm Arriving: Berlin Tegel Airport (TXL) at 3:15 pm

• Sun, 18 Aug - Lufthansa 454 - Economy - 11h 25m Departing: Frankfurt am Main Airport (FRA) at 10:25 am Arriving: San Francisco Intl Airport, (SFO) at 12:50 pm

Please reply to this email and provide your authorization to proceed.

I will need his cell phone number or email, airline requires it:

On June 1, 2019, the new regulations of IATA Resolution 830d will enter into force. These changes mean that travel agencies will be obligated to actively request the travelers' contact information for every flight booking. The contact information will be provided to the airlines in order for the airline to contact the passenger directly in the event of any flight modifications and to be able to inform them about flight changes.

## • Fri, 12 Jul - Lufthansa 2040 - Economy - 1h 5m (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ah! thank you@!

Yes, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we can Purchase Joscha's tickets! Lesley

Begin forwarded message:

From: "American Express Travel" <██████████████████████████>
Subject: Itinerary for BACH/JOSCHA 09JUL19 NGATVD
Date: May 16, 2019 at 11:35:21 AM EDT
To: █████████████████████████

FLIGHTS | HOTELS | CARS | CRUISES

## • Fri, 12 Jul - Lufthansa 2040 - Economy - 1h 5m (cont.)

## RECORD LOCATOR: NGATVD

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that
cannot accept incoming messages. If you have any questions, please contact Centurion Travel
Service at 1████████.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
█████████████████████████████

Other Information

- CITIZENS OF GERMANY MUST CARRY A VALID PASSPORT

San Francisco to Frankfurt

FLIGHT LH 455

DEPARTING

Tue, Jul 09 2019, 02:55 PM
San Francisco

## YOUR TRIP DETAILS (cont.)

San Francisco International (SFO)

## ARRIVING

Wed, Jul 10 2019, 10:45 AM
Frankfurt
Frankfurt International (FRA)

Lufthansa

Operated By Lufthansa

Non-stop
Duration:10 Hrs 50 Mins
Departure Terminal:Terminal International
Arrival Terminal:Terminal 1

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A380.800
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Lufthansa: Q7B7BM

Frankfurt to Muenchen

FLIGHT LH 104

DEPARTING

Wed, Jul 10 2019, 12:15 PM
Frankfurt

## FLIGHT INFORMATION (cont.)

Frankfurt International (FRA)

## ARRIVING

Wed, Jul 10 2019, 01:10 PM
Muenchen
Franz Josef Strauss (MUC)

<table><tr><th>Lufthansa </th></tr><tr><td>Operated By Lufthansa</td></tr><tr><td>Non-stop </td></tr><tr><td>Duration:55 Mins</td></tr><tr><td>Departure Terminal:Terminal 1</td></tr><tr><td>Arrival Terminal:Terminal 2</td></tr><tr><td>FLIGHT INFORMATION</td></tr><tr><td>T Economy Class</td></tr><tr><td>Airbus Industrie A321</td></tr><tr><td>Meals: Snack</td></tr><tr><td>Baggage: 1PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Lufthansa: Q7B7BM</td></tr><tr><td>Muenchen to Berlin</td></tr><tr><td>FLIGHT LH 2040</td></tr><tr><td>DEPARTING </td></tr><tr><td>Fri, Jul 12 2019, 02:10 PM
Muenchen </td></tr></table>

## ARRIVING (cont.)

Franz Josef Strauss (MUC)

## ARRIVING

Fri, Jul 12 2019, 03:15 PM
Berlin
Berlin-Tegel / Otto Lilienthal (TXL)

Lufthansa

Operated By Lufthansa

Non-stop
Duration:1 Hr 5 Mins
Departure Terminal:Terminal 2

FLIGHT INFORMATION

T Economy Class
Airbus Industrie A321
Meals: Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Lufthansa: Q7B7BM

Frankfurt to San Francisco

FLIGHT LH 454

## DEPARTING

Sun. Aug 18 2019. 10:25 AM
Frankfurt
Frankfurt International (FRA)

## DEPARTING (cont.)

ARRIVING
Sun, Aug 18 2019, 12:50 PM
San Francisco
San Francisco International (SFO)

Lufthansa
Operated By Lufthansa

Non-stop
Duration: 11 Hrs 25 Mins
Departure Terminal: Terminal 1
Arrival Terminal: Terminal International

FLIGHT INFORMATION
T Economy Class
Airbus Industrie A380-800
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION
Lufthansa: Q7B7BM

TRAVELLER INFORMATION
JOSCHA BACH

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

## DEPARTING (cont.)

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>WWW americanexpress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

## Manage Your Trip (cont.)

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations. acts of governmental authorities. civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## Manage Your Trip (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authonzed to act on boha&f of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You aro responsible for any purchases, shipping charges andror fees you authonzo. Wo reserve the right to note profile and preference data for servicing purposes.



Lesley, do you want to pre-assign his seats fro fee or he will get them at the airport for free?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I LOVE that the airlines want to connect a cell phone number to tickets! Will this be for every airline
both domestic and international?
Joscha's cell is ████████████

## Manage Your Trip (cont.)

## Please issue ticket as stated below!

On May 17, 2019, at 6:02 PM, Natalia Molotkova <█████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to cha

• Total air reservation, including taxes and fees: $2492.33.

• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare

• Tue, 9 Jul - Lufthansa 455 - Economy - 10h 50m Departing: San Francisco Intl Airport, (SFO) at 2:55 pm Arriving: Frankfurt am Main Airport (FRA) at 10:45 am Wed, 10 Jul

Wed, 10 Jul - Lufthansa 104 - Economy - Oh 55m Departing: Frankfurt am Main Airport (FRA) at 12:15 pm Arriving: Munich Airport (MUC) at 1:10 pm

• Fri, 12 Jul - Lufthansa 2040 - Economy - lh 5m Departing: Munich Airport (MUC) at 2:10 pm Arriving: Berlin Tegel Airport (TXL) at 3:15 pm

• Sun, 18 Aug - Lufthansa 454 - Economy - 11h 25m Departing: Frankfurt am Main Airport (FRA) at 10:25 am Arriving: San Francisco Intl Airport, (SFO) at 12:50 pm

Please reply to this email and provide your authorization to proceed.

I will need his cell phone number or email, airline requires it:

On June 1, 2019, the new regulations of IATA Resolution 830d will enter into force. These changes mean 9 request the travelers' contact information for every flight booking. The contact information will be provided to the passenger directly in the event of any flight modifications and to be able to inform them about flight changes.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

ah! thank you@!

## Please issue ticket as stated below! (cont.)

Yes, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we can Purchase Joscha's tickets! Lesley

Begin forwarded message:

From: "American Express Travel" <████████████████████>
Subject: Itinerary for BACH/JOSCHA 09JUL19 NGATVD
Date: May 16, 2019 at 11:35:21 AM EDT
To: ████████████████

FLIGHTS| HOTELS| CARS| CRUISES

████████████████████████████████████████████████████████████

████████████████████████████████████████████████████████████

RECORD LOCATOR: NGATVD

YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
cannot accept incoming messages. If you have any questions, please contac
Service at ████████

EFTA_R1_01110182
EFTA02285409

## Please issue ticket as stated below! (cont.)

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information
• CITIZENS OF GERMANY MUST CARRY A VALID PASSPORT

San Francisco to Frankfurt
FLIGHT LH 455

## DEPARTING

Tue. Jul 09 2019. 02:55 PM
San Francisco
San Francisco International (SFO)

## ARRIVING

Wed, Jul 10 2019, 10:45 AM
Frankfurt
Frankfurt International (FRA)

Lufthansa

Operated By Lufthansa

Non-stop
Duration:10 Hrs 50 Mins

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="18"></th><th>Departure Terminal:Terminal International
Arrival Terminal:Terminal 1</th></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>T Economy Class</td></tr><tr><td></td><td>Airbus Industrie A380-800</td></tr><tr><td></td><td>Meals: Meals</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Lufthansa: Q7B7BM</td></tr><tr><td></td><td>Frankfurt to Muenchen</td></tr><tr><td></td><td>FLIGHT LH 104</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Wed, Jul 10 2019, 12:15 PM
Frankfurt </td></tr><tr><td></td><td>Frankfurt International (FRA)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Wed, Jul 10 2019, 01:10 PM
Muenchen </td></tr><tr><td></td><td>Franz Josef Strauss (MUC)</td></tr><tr><td></td><td>Lufthansa </td></tr><tr><td></td><td>Operated By Lufthansa</td></tr></table>

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="24"></th><th>Non-stop </th></tr><tr><td></td><td>Duration:55 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 1</td></tr><tr><td></td><td>Arrival Terminal:Terminal 2</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td rowspan="19"></td><td>T Economy Class</td></tr><tr><td>Airbus Industrie A321</td></tr><tr><td>Meals: Snack</td></tr><tr><td>Baggage: 1PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Lufthansa: Q7B7BM</td></tr><tr><td>Muenchen to Berlin</td></tr><tr><td>FLIGHT LH 2040</td></tr><tr><td>DEPARTING </td></tr><tr><td>Fri, Jul 12 2019, 02:10 PM</td></tr><tr><td>Muenchen </td></tr><tr><td>Franz Josef Strauss (MUC)</td></tr><tr><td></td></tr><tr><td></td></tr><tr><td>ARRIVING </td></tr><tr><td>Fri, Jul 12 2019, 03:15 PM</td></tr><tr><td>Berlin </td></tr><tr><td>Berlin-Tegel / Otto Lilienthal (TXL)</td></tr><tr><td>Lufthansa </td></tr></table>

## ARRIVING (cont.)

<table><tr><th></th><th rowspan="21"></th><th>Operated By Lufthansa</th></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:1 Hr 5 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>T Economy Class</td></tr><tr><td></td><td>Airbus Industrie A321</td></tr><tr><td></td><td>Meals: Snack</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Lufthansa: O7B7BM</td></tr><tr><td></td><td>Frankfurt to San Francisco</td></tr><tr><td></td><td>FLIGHT LH 454</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Sun, Aug 18 2019, 10:25 AM
Frankfurt </td></tr><tr><td></td><td>Frankfurt International (FRA)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Sun, Aug 18 2019, 12:50 PM</td></tr><tr><td></td><td>San Francisco</td></tr><tr><td></td><td>San Francisco International (SFO)</td></tr><tr><td></td><td>Lufthansa </td></tr></table>

## ARRIVING (cont.)

Operated By Lufthansa
Non-stop
Duration: 11 Hrs 25 Mins
Departure Terminal: Terminal 1
Arrival Terminal: Terminal International

FLIGHT INFORMATION
T Economy Class
Airbus Industrie A380-800
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION
Lufthansa: Q7B7BM

TRAVELLER INFORMATION

JOSCHA BACH

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL. HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, leg other select emergency coordination and assistance services, including medic referrals, PP# XXXXXXXXXXt, cash wires and more. Card Members may be the costs charged by third-party service providers.

## ARRIVING (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral</u> most up to date and accurate entry/exit requirements for your travel destinatic frequent changes, American Express cannot guarantee the accuracy of the in provided and expressly disclaims any liability for any inaccurate or incomplete contained on that site.

You may receive customer service emails even if you have requested not to ri marketing offers from American Express. For details about our e-mail practice the American Express Privacy Statement at <u>www.americanexpress,com/priva</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobz to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have

Please be advised that certain mandatory hotel-imposed charges, including, t daily resort or facility <change><s>fees,</s></change> may be applicable to your stay and payable to the check-out from the property. You may wish to inquire with the hotel before yc the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc subsidiaries, affiliates and representatives (collectively. "Amex") act as an age suppliers and you understand and agree that Amex shall not be liable for any expense or damage to persons or property resulting, directly or indirectly, fror omissions of travel suppliers, including but not limited to delays. overbooking' services, cessation of operations, accidents or failures of equipment, or chant. itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic acts of governmental authorities, civil unrest. strikes, riots. theft, disease. acc related to the public intemet, telecommunications lines or facilities, or third pa systems, or any other cause beyond the control of Amex.

## <u>Entry and Exit Information for Travel</u> (cont.)

Intermediary Disclosure. Amex assists you in finding travel suppliers and mak arrangements that meet your individual needs. We consider various factors it travel suppliers to you and recommending specific itineraries. In this role. we independent third party and not as a fiduciary. We want you to be aware that pay us commissions as well as incentives for reaching sales targets or other c time to time may also provide incentives to our travel counselors. Certain sur provide compensation to us for various marketing and administrative services for them, such as granting them access to our marketing channels. participati programs and supporting technology initiatives. In addition. we receive comp< suppliers when customers use the American Express Card or other American products to pay for supplier products and services From time to time we may business relationships with suppliers and these arrangements. including level: compensation and incentives we receive. are subject to change. In identifying recommending itineraries. we may consider a number of factors, including su and your preferences. The relationships we have with suppliers may also infli suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>flttericonexpress.comrphishind</u> Ct 2015 American Express. All rights reserved

## <u>Entry and Exit Information for Travel</u> (cont.)

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express and you acknowledge that Amer way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service p service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the ngl preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2492.33.

	• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare

• Tue, 9 Jul - Lufthansa 455 - Economy - 10h 50m Departing: San Francisco Intl Airport, (SFO) at 2:55 pm Arriving: Frankfurt ant Main Airport (FRA) at 10:45 am Wed, 10 Jul

Wed, 10 Jul - Lufthansa 104 - Economy - Oh 55m Departing: Frankfurt am Main Airport (FRA) at 12:15 pm Arriving: Munich Airport (MUC) at 1:10 pm

## • Fri, 12 Jul - Lufthansa 2040 - Economy - lh 5m

Departing: Munich Airport (MUC) at 2:10 pm Arriving: Berlin Tegel Airport (TXL) at 3:15 pm

• Sun, 18 Aug - Lufthansa 464 - Economy - 11h 26m Departing: Frankfurt am Main Airport (FRA) at 10:25 am Arriving: San Francisco Intl Airport, (SFO) at 12:50 pm

Please reply to this email and provide your authorization to proceed.

I will need his cell phone number or email, airline requires it:

On June 1, 2019, the new regulations of IATAResolution 830d will enter into force. These changes mean that travel agencies will be obligated to actively request the travelers' contact information for every flight booking. The contact information will be provided to the airlines in order for the airline to contact the passenger directly in the event of any flight modifications and to be able to inform them about flight changes.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## • Fri, 12 Jul - Lufthansa 2040 - Economy - lh 5m (cont.)

Hours: Mon through Friday 9AM-530PM EST

ah! thank you@!

Yes, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████████
██████████████████████████
██████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we can Purchase Joscha's tickets! Lesley

Begin forwarded message:

From: "American Express Travel" <>
Subject: Itinerary for BACH/JOSCHA 09JUL19 NGATVD
Date: May 16, 2019 at 11:35:21 AM EDT
To: 

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: NGATVD

## • Fri, 12 Jul - Lufthansa 2040 - Economy - lh 5m (cont.)

## YOUR TRIP DETAILS

Key Information:

*   Flight from San Francisco to Frankfurt (LH 455)
*   Departure: Tue, Jul 09 2019, 02:55 PM from San Francisco International (SFO)
*   Arrival: Wed, Jul 10 2019, 10:45 AM at Frankfurt International (FRA)
*   German citizens must carry a valid passport.
*   Airline baggage information: [https://myamextravel.com/baggage](https://myamextravel.com/baggage)
*   Contact Centurion Travel Service for questions.

## YOUR TRIP DETAILS (cont.)

<table><tr><th>Lufthansa </th></tr><tr><td>Operated By Lufthansa</td></tr><tr><td>Non-stop </td></tr><tr><td>Duration:10 Hrs 50 Mins</td></tr><tr><td>Departure Terminal:Terminal International</td></tr><tr><td>Arrival Terminal:Terminal 1

FLIGHT INFORMATION</td></tr><tr><td>T Economy Class</td></tr><tr><td>Airbus Industrie A380-800</td></tr><tr><td>Meals: Meals</td></tr><tr><td>Baggage: 1PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Lufthansa: Q7B7BM</td></tr><tr><td>Frankfurt to Muenchen</td></tr><tr><td>FLIGHT LH 104</td></tr><tr><td>DEPARTING </td></tr><tr><td>Wed, Jul 10 2019, 12:15 PM</td></tr><tr><td>Frankfurt </td></tr><tr><td>Frankfurt International (FRA)</td></tr><tr><td>ARRIVING </td></tr><tr><td>Wed, Jul 10 2019, 01:10 PM</td></tr><tr><td>Muenchen </td></tr><tr><td>Franz Josef Strauss (MUC)</td></tr></table>

## YOUR TRIP DETAILS (cont.)

<table><tr><th>Lufthansa </th></tr><tr><td>Operated By Lufthansa</td></tr><tr><td>Non-stop </td></tr><tr><td>Duration:55 Mins</td></tr><tr><td>Departure Terminal:Terminal 1</td></tr><tr><td>Arrival TermInal:Terminal 2</td></tr><tr><td>FLIGHT INFORMATION</td></tr><tr><td>T Economy Class</td></tr><tr><td>Airbus Industrie A321</td></tr><tr><td>Meals: Snack</td></tr><tr><td>Baggage: 1PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Lufthansa: Q7B7BM</td></tr><tr><td>Muenchen to Berlin</td></tr><tr><td>FLIGHT LH 2040</td></tr><tr><td>DEPARTING </td></tr><tr><td>Eh, Jul 12 2019, 02:10 PM</td></tr><tr><td>Muenchen </td></tr><tr><td>Franz Josef Strauss (MUC)</td></tr><tr><td>ARRIVING </td></tr><tr><td>Fri. Jul 12 2019. 03:15 PM</td></tr><tr><td>Berlin </td></tr><tr><td>Berlin-Tegel / Otto Lilienthal (TXL)</td></tr></table>

## YOUR TRIP DETAILS (cont.)

<table><tr><th>Lufthansa </th></tr><tr><td>Operated By Lufthansa</td></tr><tr><td>Non-stop </td></tr><tr><td>Duration:1 Hr 5 Mins</td></tr><tr><td>Departure Terminal:Terminal 2</td></tr><tr><td>FLIGHT INFORMATION</td></tr><tr><td>T Economy Class</td></tr><tr><td>Airbus Industrie A321</td></tr><tr><td>Meals: Snack</td></tr><tr><td>Baggage: 1PC per adult</td></tr><tr><td>FLIGHT CONFIRMATION</td></tr><tr><td>Lufthansa: O7B7BM</td></tr><tr><td>Frankfurt to San Francisco</td></tr><tr><td>FLIGHT LH 454</td></tr><tr><td>DEPARTING </td></tr><tr><td>Sun, Aug 18 2019, 10:25 AM</td></tr><tr><td>Frankfurt </td></tr><tr><td>Frankfurt International (FRA)</td></tr><tr><td>ARRIVING </td></tr><tr><td>Sun, Aug 18 2019, 12:50 PM</td></tr><tr><td>San Francisco</td></tr><tr><td>San Francisco International (SFO)</td></tr></table>

## YOUR TRIP DETAILS (cont.)

Lufthansa
Operated By Lufthansa

Non-stop
Duration:11 Hrs 25 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal International

FLIGHT INFORMATION

T Economy Class
Airbus Industrie A380-800
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Lufthansa: Q7B7BM

TRAVELLER INFORMATION

JOSCHA BACH

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXX)OO0O(Xt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>wow americanexPress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. -Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations.

## <u>Entry and Exit Information for Travel</u> (cont.)

acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the nght to note profile and preference data for servicing purposes.



EFTA02285426