To:
From: Natalia Molotkova
Sent: Wed 4/25/2018 1:31:08 <u>PM</u>
Subject: Tickets for &

Title: American Express®

Sorry, was stuck last night and missed your request, craziness is back. Your response is required to complete this reservation. Prices and availability are subject to change.

	• Total air reservation, including taxes and fees: $352.40.

• Non-refundable, $150.00 change penalty plus difference in fare.

## • Outbound -

## Sat 28 Apr - JetBlue 1444 - Economy - 2h 52m

Depart: Palm Beach Intl Airport, West Palm Beach (1381) at 6.08pm

Arrive: Newark Liberty Airport, (EWR) at 9.00pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! Lets do the 861444 28APR PBI EWR 608P 900P - $176.20 per ticket thanks!

On Apr 25, 2018, at 9:13 AM, Natalia Molotkova ‹ > wrote:

B61444 28APR PBI EWR 608P 900P - $176.20 per ticket

DL 893 28APR PBI LGA 505P 756P
or

DL3450 28APR PBI JFK 653P 959P $226.20 per ticket Jet Blue B6 454 28APR PBI JFK 458P 753P - $201.20 per ticket

861444 28APR PBI EWR 608P 900P - $176.20 per ticket

Regards,

## Regards, (cont.)

- Sender: Centurion Relationship Manager (name and contact redacted)
- Office hours: Mon–Fri 9AM–5:30PM EST
- Email thread date: Apr 24, 2018, 4:30 PM (and follow-ups)
- Key request (original): One-way, coach tickets for two passengers (names redacted) from PB to NY (any airport) on Sat, April 28 — departure around 5:30–6:00 PM. Request: "Options and price..."
- Follow-ups:
  - "OK" (acknowledgement)
  - "I never received options for these tickets. Can you please do so this morning for me? Thank you!!" (sent from iPhone)
  - "Oh, my, I never sent them, sorry, working on it right now."
- Contact details: several lines redacted/blackened in signatures
- Footer: Privacy Statement / Centurion Card website link; note about American Express e-mail security and ©2015 American Express; third‑party concierge providers disclaimer

## Regards, (cont.)

and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider ands. not against American Express. You are responsible for any purchases, shipping charges andfor fees you authorize. We reserve the right to note profile and preference data for servicing purposes.