To: ██████████████████████████████
From: Natalia Molotkova
Sent: Tue 5/8/2018 8:34:14 PM
Subject: Need to cancel or change Return May 10 for Karyna/███ - █████████

Title: American Express ®

**Key Entities & Information:**

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager.
*   **Ticket Costs:** Cape Air ($229.00); Americans ($540.95).
*   **Flights:**
    *   Cape Air to San Juan (departs 1:04 pm, arrives 1:40 pm).
    *   AA 1613 (departs 3:35 pm, arrives in Miami 6:36 pm).
    *   Miami direct flights are sold out. Delta flight via Atlanta is available.
    *   San Juan to West Palm Beach is sold out.
*   **Flight Options (San Juan to West Palm Beach):**
    *   BB3534Y (10MAY Q STTSJU SS2 1220P 1255P - $213.10 per ticket)
    *   AA1299Y (10MAY Q SJUMIA SS2 152P 449P - $1420.40 per ticket)
*   **Note:** Two different tickets will be issued, and bags can't go all the way through.
*   **Hours:** Monday through Friday, 9 AM-5:30 PM EST.
*   **Date of messages:** May 8, 2018.

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yuk...anything direct earlier in day? They have an 8am meeting on 10th but I would think done by 10/11am...OR anything through San Juan?

On May 8, 2018, at 3:52 PM, Natalia Molotkova
wrote:

Nothing with Jet Blue or Americans, to use credit. Will be new ticket on Delta to West Palm Beach: DL 307 10MAY STT ATL 215P 618P DL1285 10MAY ATL PBI 704P 850P $788.86 per ticket.

To Miami all direct flights are sold out, will be same Delta flight via Atlanta, just landing in Miami.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Sorry to be SO all over the place....but that is how this organization works....gotta go with the flow....So, Jeffrey needs Karyna and  to go to Miami on May 10th now, not back to NY....They can take a direct flight in the afternoon to Miami (unless there happens to be a direct flight to West Palm Beach? But I dont think there is) Maybe a flight around 4pm?  I don't know if it is best just to cancel this and start with a new ticket?  might be easiest vs changing?  Let me know!  Lesley

Begin forwarded message:

From: "American Express Travel" <u><itinerarymyamextravel.com></u> Subject: Itinerary INCL TICKETNO for SHULIAK/KARYNA 10MAY18 Date: Ma 8 2018 at 11:37:59 AM EDT To:

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## View your Trips

Travel Arrangements for SHULIAK/KARYNA

█████
American Express Travel █████████
Record Locator

## E-Ticket Number(s)

Context: Thursday 10 May 18

| Passenger      | Ticket class | Redacted field | Date   |
|----------------|--------------|----------------|--------|
| SHULI/K        | AA           | [REDACTED]     | 30APR  |
| [REDACTED]     | AA           | [REDACTED]     | 30APR  |
| SHULI/K        | B6           | [REDACTED]     | 30APR  |
| [REDACTED]     | B6           | [REDACTED]     | 30APR  |

Thursday 10 May 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Other Information
CITIZENS OF BELARUS MUST CARRY A VALID PASSPORT

Flight Information

## Other Information (cont.)

Date
Airline
Operated By
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Arrival Terminal
Estimated Time
Stops
Seats
Confirmed

10 May 2018
Jetblue Airways
Cape Air

B6 5973 H Economy Class
Charlotte Amalie, Cyril E King Airport
San Juan, Luis Munoz Mahn Intl
04:11 PM
04:47 PM
Terminal D
36 Mins
Non-stop

## Flight Information

Date: 10 May 2018
Airline: Jetblue Airways
Airline Record Locator: 
Flight/Class: B6 1804 U Economy Class
Origin: San Juan, Luis Munoz Marin Intl
Destination: New York, John F Kennedy International
Departing: 06:30 PM
Arriving: 10:27 PM
Departure Terminal: Terminal A
Arrival Terminal: Terminal 5
Estimated Time: 3 Hrs 57 Mins
Stops: Non-stop
Seats: 
Confirmed:

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## PDF itinerary attachment: (cont.)