To: ███████████[█████████████████████]
From: Natalia Molotkova
Sent: Tue 9/25/2018 3:26:29 PM
Subject: Tickets for ███ █████ and her mom

Title: American Express ®
I don't think they asked fro it on the form.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
███████████
Hours: Mon through Friday 9AM-530PM EST

Ok...didnt even know there was such a card. Do I need to send you a copy of Jeffrey’s passport or
Drivers license?

On Sep 25, 2018, at 11:03 AM, Natalia Molotkova <██████████████████████> wrote:

You have AMEX card, not Maestro, just scrip this area.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████████████████████████████████████████████
████████████
Hours: Mon through Friday 9AM-530PM EST

Natasha, can you look at this form...I do not know what they mean by : Issue number (for Maestro only) and
confirmation # for the hotel and the date █████ is to arrive?

On Sep 24, 2018, at 2:49 PM, Natalia Molotkova <████████████████████████████████> wrote:

And here it is.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you..

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <██████████████████████> wrote:

Key Information:

*   Natalia Molotkova, Centurion Relationship Manager, discussing hotel reservation (Rocco Forte Hotel Astoria)
*   Estimated total for hotel reservation: $562.00 (37760 RUB)
*   Cancellation policy: 24 hours
*   Hours: Mon-Fri 9 AM-530 PM EST

<table><tr><th></th><th></th><th>ST ISAACS SQUARE
ST PETERSBURG RU 190000</th></tr><tr><td></td><td></td><td>233.57 per night</td></tr><tr><td></td><td></td><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Mr</td></tr><tr><td></td><td></td><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td></td><td></td><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td></td><td></td><td>SUPERIOR ROOM
** 232.00 EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td></td><td></td><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td>233.57 per night</td></tr><tr><td></td><td></td><td>Regards, 
Natalia (Natasha) Molotkova
nturion Relationship Manager
<u>centurion com</u></td></tr><tr><td></td><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td></td><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave y</td></tr><tr><td></td><td></td><td><u>https://www.russiantrains.com/en/train/sapsan-hioh-speed-train</u> </td></tr><tr><td></td><td></td><td>Still check flights? Checking hotel.</td></tr><tr><td></td><td></td><td>Regards, 
Natalia (Natasha) Molotkova
Centurion <u>Relationshi Mana er</u></td></tr></table>

The image shows vertical lines on a white background.

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same

ok, understood. Can you please research a hotel for me? They need one room for 2 credit card form it would be best. Or if not possible, then they pay and be reimbursed. ni

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on thei as well, very easy to use. And we don't have rail desk any longer here at American Expi

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@centurion.com
Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for  and her mom as stated below. Need a please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm
-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm


Russian


Russian



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© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to cl

- Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees n
Cancellation policy - 24 hours.
Please reply to this email and provide your authorization to proceed.
Do you need 3d party credit card authorization form?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova < ›

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

- Document: email fragment / travel coordination

- Hotel
  - Name: ROCCO FORTE HOTEL ASTORIA
  - Address: ST ISAACS SQUARE, ST PETERSBURG RU 190000
  - Rate: 233.57 per night

- Contact
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: natalia.molotkova@centurion.com
  - Hours: Mon through Friday 9AM–5:30PM EST
  - (one line of contact info redacted/blackened)

- Train notes
  - Travel time: "only 4 hours on speed train" — Sapsan
  - Link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Cannot book train in Russia due to registration requirement; link: https://pass.rzd.ru/main-pass/public/en

- Requests / actions
  - Check flights? (asking to still check flights)
  - Research hotel: one room for 2 nights; card form preferred, otherwise guest pays and is reimbursed

- Closing: Multiple "Regards," signatures from Natalia; apology "Sorry."

**Key Information:**

*   **Requester:** Natalia Molotkova, Centurion Relationship Manager, Email: @centurion.com, hours are Mon-Fri 9AM-530PM EST.
*   Requesting round trip train tickets and a hotel.
*   **Train Schedule:**
    *   Moscow to Saint Petersburg: 28 Sep, 01:30 pm - 05:35 pm
    *   Saint Petersburg to Moscow: 30 Sep, 07:10 pm - 11:13 pm
*   **Travelers:**
    *   **Person 1:** DOB 30.01.1990, Russian, Passport Expires 28.11.2023, Passport #731684423
    *   **Person 2 (Tatiana):** DOB 24.04.1961, Russian, Passport Expires 27.08.2025, 75 2189680
*   Requester also needs a 3rd party CC form.

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova <***@centurion.com> wrote:

<table><tr><th>Your response is required to complete this reservation. Prices and availability are subject to cl</th></tr><tr><td>• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees r</td></tr><tr><td>Cancellation policy - 24 hours.</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Do you need 3d party credit card authorization form?</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion <u>Relationship</u> Manager
<u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>lets do the Rocco...</td></tr><tr><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova ‹ &gt; </td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>** 232.00  EFF 28SEP - 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE</td></tr></table>

- Location / rate:
  - ST PETERSBURG RU 190000
  - 233.57 per night

- Sender:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: natalia.molotkova@centurion.com
  - Hours: Mon–Fri 9AM–5:30PM EST

- Key messages:
  - Sapsan (high-speed) train: ~4 hours — link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Unable to book Russian train on behalf of client due to registration requirement and no rail desk at American Express — link: https://pass.rzd.ru/main-pass/public/en
  - Request to research a hotel: one room for 2 nights; prefer booking on company credit card or client pays and is reimbursed
  - Follow-up: checking flights and hotel; asked if still to check flights

- Other:
  - Recipient named Lesley referenced
  - Apology/closing: “Sorry. Regards, Natalia (Natasha) Molotkova”

Key Information:

*   Need round trip train tickets for two people. Hotel needed.
*   Train Tickets:
    *   Moscow - Saint Petersburg, 28 Sep, 01:30 pm - 05:35 pm
    *   Saint Petersburg - Moscow, 30 Sep, 07:10 pm - 11:13 pm
*   Passengers:
    *   Birthday: 30.01.1990, Russian, P# 731684423, Expires 28.11.2023
    *   Tatiana, 75 2189680, Russian, Birthday: 24.04.1961, P Expires: 27.08.2025
*   Estimated Hotel Reservation: $562.00 (37760 RUB)
*   Cancellation policy: 24 hours
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Hours: Mon through Friday 9AM-530PM EST

<table><tr><th>lets do the Rocco...</th></tr><tr><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova &lt; &gt; wrote:</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED-144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM
** 232.00 EFF 28SEP-29SEP
196.00 EFF 29SEP-30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td></td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager
<u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u></td></tr><tr><td>Still check flights? Checking hotel.</td></tr></table>

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RUSE very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

## Regards, (cont.)

- Document: Email thread (American Express / Centurion footer visible; ©2015 American Express)

- Thread entries (chronological, all on Sep 24, 2018):
  - 2:10 PM — Sender [name redacted]: "OK, I called hotel for the form, they asked to request it in writing. I did email them, once..." (partial)
  - 2:49 PM — Sender [name redacted]: "And here it is."  
    - Signature: Centurion Relationship Manager, [redacted]@centurion.com  
    - Hours: Mon through Friday 9AM–5:30PM EST
  - 3:24 PM — Sender [name redacted]: "Did you see I sent you link for Sapsan?"  
    - Same Centurion Relationship Manager signature and hours
  - Reply (timestamp not explicitly shown near top): "I did! THANK you so much! working on it! ;)" and "thank you! will fill out and send back to you. I need to purchase the train tickets now also..."

- Key entities / items:
  - Sapsan (train)
  - Hotel request for a form (requested in writing)
  - Action items: sender emailed hotel; recipient to fill and return form and purchase train tickets
  - Organization: Centurion (centurion.com) / American Express footer visible

## Regards, (cont.)

Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
Contact: email redacted (@centurion.com)  
Hours: Mon–Fri 9:00 AM–5:30 PM EST

Request:
- Please reserve the room as shown and provide a 3rd‑party credit card authorization form.
- Please reply to this email to authorize proceeding.

Reservation summary:
- Estimated total for hotel reservation: $562.00 (37,760 RUB)
- Cancellation policy: 24 hours

Hotels mentioned:
- ROCCO FORTE HOTEL ASTORIA  
  Address: St Isaac's Square, St Petersburg, RU 190000  
  Rate: $233.57 per night

- ANGLETERRE HOTEL - WORLDHOTEL  
  Address: Malaya Morskaya 24, St. Petersburg, RU 190000  
  Room: Superior Deluxe – Twin Bed  
  Rate: $144.81 per night

Email thread timestamps:
- Sep 24, 2018 — 12:44 PM and 1:52 PM

Key question in thread: "Do you need 3d party credit card authorization form?"

## Regards, (cont.)

<table><tr><th>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</th></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>232.00  EFF 28SEP - 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night

Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry,</td></tr><tr><td><u>https://www.russiantrains.com/en/trainisapsan-hinh-speed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td><u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>this is a very long train ride? Can we look at flights for them please? around the</td></tr><tr><td>ok, understood. Can you please research a hotel for me? They need one room I
credit card form it would be best. Or if not possible, then they pay and be reimbi</td></tr><tr><td>Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it</td></tr></table>

## Regards, (cont.)

Key information:

*   **Request**: Round trip train tickets for two people (Requester and mother).
*   **Trains**:
    *   Moscow - Saint Petersburg, Sept 28, 1:30 PM - 5:35 PM
    *   Saint Petersburg - Moscow, Sept 30, 7:10 PM - 11:13 PM
*   **Requester:**
    *   Birthday: 30.01.1990, Russian
    *   P# 731684423, Expires 28.11.2023
*   **Mother:**
    *   Tatiana, Russian
    *   Birthday: 24.04.1961
    *   P Expires: 27.08.2025
*   **Natalia (Natasha) Molotkova** - Centurion Relationship Manager, work hours: Monday-Friday 9AM-5:30PM EST
*   **Hotel Reservation**: Estimated total $562.00 (37760 RUB)
*   **Cancellation Policy**: 24 hours

## Regards, (cont.)

<table><tr><th></th><th></th><th></th><th>Do you need 3d party credit card authorization form?
Regards, 
Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager
<u>centurion.com</u> </th></tr><tr><td></td><td></td><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td></td><td></td><td>lets do the Rocco...</td></tr><tr><td></td><td></td><td></td><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova &lt;</td></tr><tr><td></td><td></td><td></td><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td></td><td>233.57 per night</td></tr><tr><td></td><td></td><td></td><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in M(</td></tr><tr><td></td><td></td><td></td><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td></td><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td></td><td></td><td></td><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td></td><td></td><td></td><td>SUPERIOR ROOM
" 1 232.00  EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td></td><td></td><td></td><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td></td><td>233.57 per night</td></tr><tr><td></td><td></td><td></td><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr></table>

## Regards, (cont.)

Key information from the image:

*   Natalia (Natasha) Molotkova, Centurion Relationship Manager, works Mon-Fri 9AM-530PM EST.
*   Sapsan high-speed train is suggested: [https://www.russiantrains.com/en/train/sapsan-high-speed-train](https://www.russiantrains.com/en/train/sapsan-high-speed-train)
*   Hotel research requested for 2 nights, credit card reimbursement preferred.
*   Train booking in Russia not possible due to registration requirements, American Express no longer has a rail desk. [https://pass.rzd.ru/main-pass/public/en](https://pass.rzd.ru/main-pass/public/en)
*   Round trip train tickets needed for two people: Moscow - Saint Petersburg (28 of September, 01:30 pm - 05:35 pm) and Saint Petersburg - Moscow.

## Regards, (cont.)

Key information from the image:

*   Train: 30 of September, 07:10 pm - 11:13 pm
*   Customer birthday 30.01.1990, Russian, P#731684423, Expires 28.11.2023.
*   Customer Tatiana 75 2189680, Russian, Birthday: 24.04.1961, P Expires: 27.08.2025.
*   Email from Natalia (Natasha) Molotkova, Centurion Relationship Manager, @centurion.com.
*   Centurion hours: Mon through Friday 9AM-530PM EST.
*   Estimated total for hotel reservation: $ 562.00 (37760 RUB).
*   Cancellation policy: 24 hours.

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Al(

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

## SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>centurion.com</u> 

Hours: Mon through Friday 9AM-530PM EST

## SUPERIOR ROOM (cont.)

- Sender: (name redacted) — Centurion Relationship Manager  
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST  
- Links shown:
  - https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - https://pass.rzd.ru/main-pass/public/en
- Notes: Sapsan (speed train) ~4 hours; agent cannot book Russian trains due to registration requirement; asks to check flights and research a hotel (prefer using company credit card form or reimbursements).
- Booking request: round-trip train tickets for [passenger name redacted] and her mother.
- Passenger DOB (shown): 30.01.1990

Itinerary:
| From | To | Date | Train time |
|---|---:|---:|---:|
| Moscow | Saint Petersburg | 28 September | 01:30 pm – 05:35 pm |
| Saint Petersburg | Moscow | 30 September | 07:10 pm – 11:13 pm |

- Several names/fields are blacked out in the image.

## SUPERIOR ROOM (cont.)

- Passport 1: Nationality: Russian; P# 731684423; Expires: 28.11.2023
- Person: Tatiana [redacted]; Russian; Birthday: 24.04.1961; Passport (other): 75 2189680; P Expires: 27.08.2025

- Reservation summary:
  - Estimated total for hotel reservation: $562.00 (37,760 RUB)
  - Cancellation policy: 24 hours
  - Action requested: reply to this email to authorize; asks if 3rd party credit card authorization form is needed

- Contact (sender):
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: [redacted]@centurion.com
  - Hours: Mon–Fri 9AM–5:30PM EST

- Quoted hotel details (Sep 24, 2018):
  - ROCCO FORTE HOTEL ASTORIA
  - ST ISAACS SQUARE, ST PETERSBURG RU 190000
  - Rate shown: 233.57 per night

- Misc: brief privacy/centurion statement and note: “Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow.”

## SUPERIOR ROOM (cont.)

<table><tr><th>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</th></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>" 232.00 EFF 28SEP - 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship Manager</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager
<u>natalia molotkovaP.centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>this is a very long train ride? Can we look at flights for them please? around the same timing.</td></tr></table>

## SUPERIOR ROOM (cont.)

- Sender: Centurion Relationship Manager (name and email redacted)
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST
  - Note: Cannot book Russian train tickets due to registration requirement; rail desk no longer available. Link: https://pass.rzd.ru/main-pass/public/en

- Request: Research/book one room for 2 nights (or client will pay & be reimbursed). Need round-trip train tickets for two people (passenger and her mother).

Itinerary:
| From | To | Date | Train time |
|---|---:|---:|---:|
| Moscow | Saint Petersburg | 28 Sep | 01:30 PM – 05:35 PM |
| Saint Petersburg | Moscow | 30 Sep | 07:10 PM – 11:13 PM |

Passengers (names redacted):
- Passenger 1
  - DOB: 30.01.1990
  - Nationality: Russian
  - Passport: P# *****4423
  - Passport expiry: 28.11.2023
- Passenger 2 (mother)
  - Given name listed as Tatiana (name redacted)
  - Identifier shown: 75 *****9680
  - Nationality: Russian
  - DOB: 24.04.1961
  - Passport expiry: 27.08.2025

- Footer: American Express / Centurion privacy statement and 2015 copyright text present.

## SUPERIOR ROOM (cont.)

Key information from the image:

*   **Natalia (Natasha) Molotkova**: Centurion Relationship Manager; Email @centurion.com; Hours: Mon through Friday 9AM-530PM EST
*   Email thread about booking a hotel room
*   Estimated total for hotel reservation: $562.00 (37760 RUB)
*   Cancellation policy - 24 hours
*   The sender needs a 3rd party credit card authorization form.
*   Email dates: Sep 24, 2018. The latest time of email is 2:10 PM.

## SUPERIOR ROOM (cont.)

<table><tr><th></th><th></th><th></th><th>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</th></tr><tr><td></td><td></td><td></td><td>233.57 per night</td></tr><tr><td></td><td></td><td></td><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Mr</td></tr><tr><td></td><td></td><td></td><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td></td><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td></td><td></td><td></td><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td></td><td></td><td></td><td>SUPERIOR ROOM
" 232.00 EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td></td><td></td><td></td><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td></td><td></td><td></td><td>233.57 per night

Regards, 
Natalia (Natasha) Molotkova
Centurion <u>Relationship</u> Manager
<u>centurion.com</u> </td></tr><tr><td></td><td></td><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td></td><td></td><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave y
<u>https://www.russiantrains.com/enitrain/sapsan-high-speed-train</u> 
Still check flights? Checking hotel.</td></tr><tr><td></td><td></td><td></td><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr></table>

## SUPERIOR ROOM (cont.)

The image appears to be an empty chart. There are four vertical lines, but no data is displayed.

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same

ok, understood. Can you please research a hotel for me? They need one room for 2 ni! credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on thei as well, very easy to use. And we don't have rail desk any longer here at American Expi

https://pass.rzd.ru/main-pass/public/en

Sorry.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need z please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to cl

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees r

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

** 232.00

EFF 28SEP - 29SEP

## Regards, (cont.)

196.00

- Document type: email/travel notes

- Hotel:
  - Name: ROCCO FORTE HOTEL ASTORIA
  - Address: ST ISAACS SQUARE, ST PETERSBURG RU 190000
  - Rate: 233.57 per night

- Contact:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: [redacted]@centurion.com
  - Hours: Mon–Fri 9AM–5:30PM EST

- Train info:
  - Sapsan (high-speed) train — ~4 hours
  - Link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Note: Cannot book train on client's behalf due to registration requirement; no rail desk at American Express

- Additional link:
  - https://pass.rzd.ru/main-pass/public/en

- Requests/notes:
  - “Still check flights? Checking hotel.”
  - Request to research a hotel: 1 room for 2 nights; card form preferred, otherwise client pays and is reimbursed
  - Apology/closing: “Sorry.”

## Regards, (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.



and her mom as stated below. Need a hotel

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servic
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note pro

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will •

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form... thanks!

## Regards, (cont.)

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova < > wrote:

<table><tr><th>Your response is required to complete this reservation. Prices and availability are subject to cl</th></tr><tr><td>• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees r</td></tr><tr><td>Cancellation policy - 24 hours.</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Do you need 3d party credit card authorization form?</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>lets do the Rocco...</td></tr><tr><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova dc &gt; </td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>** 232.00  EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA</td></tr></table>

## Regards, (cont.)

# ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

# ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

# ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Sorry. (cont.)

Train itinerary

| From | To | Date | Train time |
|---|---:|---:|---:|
| Moscow | Saint Petersburg | 28 Sep | 01:30 pm – 05:35 pm |
| Saint Petersburg | Moscow | 30 Sep | 07:10 pm – 11:13 pm |

Passengers

| Name | Birthdate | Nationality | Passport # | Passport expires |
|---|---:|---:|---:|---:|
| [NAME REDACTED] | 30.01.1990 | Russian | P# 731684423 | 28.11.2023 |
| [NAME REDACTED] | 24.04.1961 | Russian | 75 2189680 | 27.08.2025 |

Hotel & reservation

- Estimated total for hotel reservation: $562.00 (37,760 RUB)
- Cancellation policy: 24 hours
- Request: reply with authorization to proceed; ask if 3rd-party credit card authorization form is needed

Contact / sender

- Relationship Manager: [NAME REDACTED], Centurion Relationship Manager
- Email: [REDACTED]
- Hours: Mon–Fri 9AM–5:30PM EST

Other

- Message origin: American Express (centurion concierge)

# ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Sorry. (cont.)

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <██████████████████████████████████████> wrote:

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RusE easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service p purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Did you see I sent you link for Sapsan?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

thank you!
will fill out and send back to you. I need to purchase the train tickets now also...

On Sep 24, 2018, at 2:49 PM, Natalia Molotkova <redacted> wrote:

And here it is.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@centurion.com
Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you..

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <redacted> wrote:

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Key Information:

*   **Natalia Molotkova, Centurion Relationship Manager.**
*   **Hotel Reservation**: $562.00 (37760 RUB), 24-hour cancellation policy.
*   **Rocco Forte Hotel Astoria**: St Petersburg, $233.57 per night.
*   **Angleterre Hotel**: St Petersburg.
*   **Radisson Royal St Petersburg**: St Petersburg, Superior Deluxe-Twin Bed $144.81 USD per night.
*   **Hours**: Mon-Fri 9AM-5:30 PM EST.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

The image consists of a white background with faint grey vertical lines, evenly spaced.

<table><tr><th>SUPERIOR ROOM
-</th></tr><tr><td>" 232.00 EFF 28SEP 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA</td></tr><tr><td>ST ISAACS SQUARE</td></tr><tr><td>ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>urion Relationship</u> Manager</td></tr><tr><td><u>Acenturion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave y</td></tr><tr><td><u>https://www.russiantrains.com/en/train/saosan-hioh-soeed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>this is a very long train ride? Can we look at flights for them please? around the same</td></tr><tr><td>ok, understood. Can you please research a hotel for me? They need one room for 2 ni!
credit card form it would be best. Or if not possible, then they pay and be reimbursed.</td></tr><tr><td>Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on thei
as well, very easy to use. And we don't have rail desk any longer here at American Expi</td></tr><tr><td><u>httos://oass.ad.ru/main-pass/oublicien</u> </td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Key information from the email:

*   Train tickets needed for two individuals.
*   Moscow to Saint Petersburg: 28 September (1:30 PM - 5:35 PM)
*   Saint Petersburg to Moscow: 30 September (7:10 PM - 11:13 PM)
*   Estimated hotel reservation: $562.00 (37760 RUB)
*   Cancellation policy: 24 hours
*   Requires authorization to proceed.
*   Needs 3d party credit card authorization form.
*   Natalia Molotkova is the Centurion Relationship Manager.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova ‹ >

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP 30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for █ ██████ and her mom as stated below. Need a hotel
please.

-Moscow - Saint Petersburg,
28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow
30 of September train 07: 10 pm - 11:13 pm

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

- Passenger 1:
  - Birthday: 30.01.1990
  - Nationality: Russian
  - Passport #: 731684423
  - Passport expires: 28.11.2023

- Passenger 2:
  - Name: Tatiana [redacted]
  - Phone: 75 2189680
  - Nationality: Russian
  - Birthday: 24.04.1961
  - Passport expires: 27.08.2025

- Email / sender:
  - Name: Natalia (Natasha) Molotkova
  - Role: Centurion Relationship Manager
  - Email: natalia.molotkova@centurion.com (other address instances redacted)
  - Hours: Mon–Fri 9AM–5:30PM EST

- Reservation details (quoted, Sep 24, 2018, 1:52 PM):
  - Estimated total for hotel reservation: $562.00 (37,760 RUB)
  - Cancellation policy: 24 hours
  - Request: provide 3rd-party credit card authorization form

- Other visible: American Express / Centurion Card privacy/footer text and a short message: "OK, I called hotel for the form, they asked to request it in writing..."

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

<table><tr><th>Hours: Mon through Friday 9AM-530PM EST</th></tr><tr><td>lets do the Rocco...</td></tr><tr><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova &lt;</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>A⭑ 232.00 EFF 28SEP-29SEP</td></tr><tr><td>196.00 EFF 29SEP-30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.



and her mom as stated below. Need a hotel

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided t and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP 30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer form it would be best. Or if not possible, then they pay and be reimbursed.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RUSE very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for

and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680

Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and tho only remedy for any claims relating to services or products provided by the service provider is against tl are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servica

And here it is.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@centurion.com

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

██████
Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you..

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <████████████████████> wrote:

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form...
thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova < > wrote:

Your response is required to complete this reservation. Prices and availability are subject to c
• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees n
Cancellation policy - 24 hours.
Please reply to this email and provide your authorization to proceed.
Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...
On Sep 24, 2018, at 12:44 PM, Natalia Molotkova < > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

<table><tr><th>ST PETERSBURG RU 190000</th></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM
** 232.00 EFF 28SEP-29SEP
196.00 EFF 29SEP-30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td></td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u></td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.



and her mom as stated below. Need a hotel

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about email security or report a suspicious email. please visit us at <u>amencanexpress_comtphishing.</u> 03 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the
purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco... On Sep 24, 2018, at 12:44 PM, Natalia Molotkova ‹ < > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

- Hotel:
  - Name: ROCCO FORTE HOTEL ASTORIA
  - Address: St Isaacs Square, St Petersburg RU 190000
  - Rate: 233.57 per night

- Contact:
  - Role: Centurion Relationship Manager (name redacted)
  - Organization: Centurion / American Express
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST
  - Email: [redacted]@centurion.com

- Train / travel notes:
  - Sapsan high-speed train: ~4 hours (use speed train Sapsan)
  - Link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Russian Rail booking (public): https://pass.rzd.ru/main-pass/public/en
  - Agent cannot book Russian train on client's behalf (registration required); no rail desk at AmEx.

- Requests / actions in thread:
  - Check flights (alternative to long train ride)
  - Check hotel availability
  - Research a hotel: 1 room for 2 nights in city center; payment preferably by card or clients pay and be reimbursed

- Other: Some contact details/lines redacted in image.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Travel request
- Round-trip train tickets for [REDACTED] and her mom; need hotel for 2 nights.

Itinerary
- Moscow → Saint Petersburg: 28 September, train 01:30 pm – 05:35 pm
- Saint Petersburg → Moscow: 30 September, train 07:10 pm – 11:13 pm

Passenger A
- Name: [REDACTED]
- Birthday: 30.01.1990
- Nationality: Russian
- P#: 731684423
- Passport expires: 28.11.2023

Passenger B
- Name: Tatiana [REDACTED]
- Phone: 75 2189680
- Nationality: Russian
- Birthday: 24.04.1961
- Passport expires: 27.08.2025

Agent / Sender
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Email: [REDACTED]@centurion.com
- Hours: Mon–Fri 9AM–5:30PM EST

Other notes
- Hotel requested to be reserved as shown and provide a 3rd-party credit card form.
- Email thread dated Sep 24, 2018, 1:52 PM (sender: Natalia Molotkova).

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

**Key Information:**

*   **Email Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, natalia.molotkova@centurion.com
*   **Total Hotel Reservation:** $562.00 (37760 RUB)
*   **Cancellation Policy:** 24 hours
*   **Hours:** Mon-Fri 9AM-530PM EST

**Hotel Options in St. Petersburg:**

| Hotel                          | Address                       | Room Type                 | Price          | Dates         |
| ------------------------------ | ----------------------------- | ------------------------- | -------------- | ------------- |
| ROCCO FORTE HOTEL ASTORIA      | ST ISAACS SQUARE              |                           | 233.57/night   |               |
| ANGLETERRE HOTEL - WORLDHOTEL  | MALAYA MORSKAYA 24           | SUPERIOR DELUXE-TWIN BED | 144.81 USD/night|               |
| RADISSON ROYAL ST PETERSBURG   | NEVSKY PROSPEKT 49            | SUPERIOR ROOM             | 232.00         | EFF 28-29SEP  |
| RADISSON ROYAL ST PETERSBURG   | NEVSKY PROSPEKT 49            | SUPERIOR ROOM             | 196.00         | EFF 29-30SEP  |
| ROCCO FORTE HOTEL ASTORIA      | ST ISAACS SQUARE              |                           |                |               |

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link: https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can Can we we look look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russ as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

We need round trip train tickets for please.

and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
Ptt 731684423
Expires 28.11.2023

Tatiana
75 2189680

Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the serv and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel for 2 nights at

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680

Russian
Birthday: 24.04.1961

P Expires: 27.08.2025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference

You have AMEX card, not Maestro, just scrip this area.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Natasha, can you look at this form...I do not know what they mean by : Issue number (for Maestro
only) and Start date (for Maestro only)? Could they mean the confirmation # for the hotel and the
date █████ is to arrive?

On Sep 24, 2018, at 2:49 PM, Natalia Molotkova <blackened out> wrote:

And here it is.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@centurion.com
Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you...

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <blackened out> wrote:

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will

Regards,
Natalia (Natasha) Molotkova

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Centurion Relationship Manager
natalia.molotkova@centurion.com

█
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form...
thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova <████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to cl

Your response is required to complete this reservation. Prices and availability are subject to c
• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees n
Cancellation policy - 24 hours.
Please reply to this email and provide your authorization to proceed.
Do you need 3d party credit card authorization form?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...
On Sep 24, 2018, at 12:44 PM, Natalia Molotkova < > wrote:
ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000
233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,
ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000
SUPERIOR DELUXE-TWIN BED - 144.81 USD per night
RADISSON ROYAL ST PETERSBURG

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

The image is mostly a blank white space with vertical gray lines dividing it into sections.

<table><tr><th>NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</th></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>" 232.00 EFF 28SEP - 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td></td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-hioh-speed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>this is a very long train ride? Can we look at flights for them please? around the same timing.</td></tr><tr><td>ok, understood. Can you please research a hotel for me? They need one room for 2 nights in
credit card form it would be best. Or if not possible, then they pay and be reimbursed.</td></tr><tr><td>Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal
as well, very easy to use. And we don't have rail desk any longer here at American Express.</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Natalia Molotkova is a Centurion Relationship Manager.

**Travel Request:**

*   Round trip train tickets for the customer and their mom.
*   Hotel needed.
*   Moscow to Saint Petersburg: 28 September, 01:30 pm - 05:35 pm
*   Saint Petersburg to Moscow: 30 September, 07:10 pm - 11:13 pm

**Customer 1:**

*   Birthday: 30.01.1990
*   Passport Expires: 28.11.2023

**Customer 2 (Mom - Tatiana):**

*   Birthday: 24.04.1961
*   Passport Expires: 27.08.2025

**Hotel Reservation:**

*   Estimated Total: $562.00 (37760 RUB)
*   Cancellation Policy: 24 hours

**Contact Information:**

*   Email:  @centurion.com
*   Working Hours: Monday to Friday, 9 AM - 5:30 PM EST
*   Website: pass.rzd.ru/main-pass/public/en

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP 30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  - Email: natalia.molotkova@centurion.com  
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST

- Links referenced:
  - Sapsan high-speed train: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Russian Rail booking: https://pass.rzd.ru/main-pass/public/en

- Key notes:
  - Sapsan (high-speed) train ~4 hours — recommended over long overnight train.
  - Natalia cannot book Russian trains on behalf of clients due to registration requirement and no longer having a rail desk at American Express.
  - Request to check flights as alternative and to research a hotel (one room for 2 nights). Preferred booking on company card; if not possible, guests pay and be reimbursed.

- Travel request / itinerary (for [REDACTED] and her mom):
  - Moscow → Saint Petersburg
    - 28 September — train 01:30 PM – 05:35 PM
  - Saint Petersburg → Moscow
    - 30 September — train 07:10 PM – 11:13 PM

- Action items implied:
  - Book round-trip train tickets (Sapsan if possible) and a hotel for 2 nights in St. Petersburg (one room).  
  - Or research flights around same timing as trains.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pr

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will forwarc

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form... thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova <████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Centurion Relationship Manager

natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <███████████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
Still check flights? Checking hotel.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Rus≤ as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for ██ and her mom as stated below. Need a hotel for 2 ni
please.

-Moscow - Saint Petersburg,
28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow
30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of tho service provider and the only remedy for any claims rotating to services or products provided by the son. and not against American Express. You are responsible for any purchases, shipping charges andlor fees you authorize. We reserve the right to m purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <███████████████████████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have b
ANGLETERRE HOTEL - WORLDHOTEL

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of I

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel for 2 nights at

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use your preference data for servicing purposes.

I did! THANK you so much! working on it! ;)

On Sep 24, 2018, at 3:24 PM, Natalia Molotkova <natalia.molotkova@centurion.com>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

wrote:

Key Information:

*   Email exchanges involving Natalia (Natasha) Molotkova, a Centurion Relationship Manager.
*   Topics include Sapsan train tickets, hotel form requests, and reserving a room with a 3rd party CC form.
*   Email dates: September 24, 2018 (various times)
*   Natalia's work hours: Mon through Friday 9 AM - 5:30 PM EST.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

- Estimated total for hotel reservation: $562.00 (37,760 RUB)
- Cancellation policy: 24 hours
- Action requested: Reply to this email with authorization; ask if a 3rd-party credit card authorization form is needed

- Sender: Centurion Relationship Manager (name redacted)
  - Organization: Centurion
  - Email: redacted
  - Hours: Mon–Fri 9AM–5:30PM EST

Quoted hotel options / details:
- ROCCO FORTE HOTEL ASTORIA
  - Address: St Isaacs Square, St Petersburg RU 190000
  - Rate: 233.57 USD per night

- ANGLETERRE HOTEL - WORLDHOTEL
  - Address: Malaya Morskaya 24, St. Petersburg RU 190000
  - Room/type: Superior Deluxe — Twin bed
  - Rate: 144.81 USD per night

- RADISSON ROYAL ST PETERSBURG
  - Address: Nevsky Prospekt 49, St Petersburg RU 191025
  - Room/type: Superior Room
  - Rates/dates:
    - 232.00 USD — effective 28Sep–29Sep
    - 196.00 USD — effective 29Sep–30Sep

- Repeated listing: ROCCO FORTE HOTEL ASTORIA (same address as above)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

- Document: email thread (multiple repeated messages)
- Rate shown: 233.57 per night

- Sender: Centurion Relationship Manager (name and email redacted)
  - Hours: Mon through Friday 9AM–5:30PM EST

- Key content:
  - Only 4 hours on the speed train — look for Sapsan (high-speed train).
    - Link: https://www.russiantrains.com/en/train/sapsan-high-speed-train
  - Unable to book train in Russia due to registration requirement; suggests using RZD passenger site:
    - Link: https://pass.rzd.ru/main-pass/public/en
  - Requests:
    - Still check flights? (consider flights because train is long)
    - Research a hotel: one room for 2 nights; preferred to book with company credit-card form, otherwise guests pay and will be reimbursed
  - Apology/closure: “Sorry.” and repeated sign-off from the Centurion Relationship Manager

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Here's the key information from the image:

*   Need round trip train tickets for two people.
*   **Moscow - Saint Petersburg:** 28 Sept, train 01:30 pm - 05:35 pm
*   **Saint Petersburg - Moscow:** 30 Sept, train 07:10 pm - 11:13 pm

Traveler 1:
*   Birthday: 30.01.1990
*   Russian
*   Passport #731684423
*   Expires: 28.11.2023

Traveler 2 (Tatiana):
*   Birthday: 24.04.1961
*   Russian
*   Passport Expires: 27.08.2025

*   Estimated hotel total: $562.00 (37760 RUB)
*   Cancellation policy: 24 hours

*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Hours: Mon-Fri 9AM-5:30PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

<table><tr><th>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova &lt;</th></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>232.00 EFF 28SEP-29SEP</td></tr><tr><td>196.00 EFF 29SEP-30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager
<u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u></td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards,</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note pro

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will •

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form...
thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova < > wrote:

Your response is required to complete this reservation. Prices and availability are subject to c
• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees n
Cancellation policy - 24 hours.
Please reply to this email and provide your authorization to proceed.
Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova < > wrote:
ROCCO FORTE HOTEL ASTORIA

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

<table><tr><th>ST ISAACS SQUARE
ST PETERSBURG RU 190000</th></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>" 232.00 EFF 28SEP - 29SEP</td></tr><tr><td>196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>n urion Relationship</u> Manager</td></tr><tr><td><u>enturion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>hrips://www.russiantrains.com/en/train/sapsan-hioh-speed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager
<u>na lia nolo 4 va centurion.com</u></td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Sender
- Natalia (Natasha) Molotkova — Centurion Relationship Manager  
- Email: [REDACTED]@centurion.com  
- Hours: Mon–Fri 9:00 AM–5:30 PM EST  
- Note: "I can't book train in Russia... we don't have rail desk any longer at American Express."  
- Link: https://pass.rzd.ru/main-pass/public/en

Request
- Need round-trip train tickets and a hotel (one room for 2 nights, preferably booked on company credit card) for [REDACTED] and her mother.

Train itinerary
| From | To | Date | Time |
|---|---:|---:|---:|
| Moscow | Saint Petersburg | 28 Sep | 01:30 PM – 05:35 PM |
| Saint Petersburg | Moscow | 30 Sep | 07:10 PM – 11:13 PM |

Passenger details
- Passenger 1: [REDACTED]  
  - Birthday: 30.01.1990  
  - Nationality: Russian  
  - Passport: P# 731684423  
  - Passport expires: 28.11.2023
- Passenger 2: Tatiana [REDACTED]  
  - (number shown) 75 2189680  
  - Nationality: Russian  
  - Birthday: 24.04.1961  
  - Passport expires: 27.08.2025

Other notes
- Request to consider flights as alternative due to long train ride.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

e 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <██████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RUSE very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Key information from the image:

*   **Travel Request**: Round trip train tickets and a 2-night hotel are requested for an individual and her mother.
*   **Train Details:**
    *   Moscow to Saint Petersburg: 28 September, 1:30 PM - 5:35 PM
    *   Saint Petersburg to Moscow: 30 September, 7:10 PM - 11:13 PM
*   **Passenger Information:**

    *   Individual: Birthday 30.01.1990, Russian, P# 731684423, Expires 28.11.2023
    *   Mother (Tatiana): 75 2189680, Russian, Birthday 24.04.1961, P Expires 27.08.2025
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, @centurion.com. Hours: Mon through Friday 9AM-5:30 PM EST
*   **Email:** Natalia Molotkova wrote an email on September 24, 2018, at 2:10 PM.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

*   Natalia Molotkova is a Centurion Relationship Manager.
*   Her email is @centurion.com
*   Her hours are Mon-Fri 9AM-5:30PM EST
*   A hotel reservation is requested.
*   On Sep 24, 2018, Natalia Molotkova emailed about a hotel reservation, estimated at $562.00 (37760 RUB).
*   The cancellation policy is 24 hours.
*   Rocco Forte Hotel Astoria, St Petersburg, RU 190000 is mentioned at $233.57 per night.
*   Angleterre Hotel is also mentioned.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

ST. PETERSBURG RU 190000

<table><tr><th>SUPERIOR DELUXE-TWIN BED-144.81 USD per night</th></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM</td></tr><tr><td>** 232.00 EFF 28SEP-29SEP</td></tr><tr><td>196.00 EFF 29SEP-30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td></td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u></td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td><u>Centurion Relationship</u> Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>this is a very long train ride? Can we look at flights for them please? around the same timing.</td></tr><tr><td>ok, understood. Can you please research a hotel for me? They need one room for 2 nights in</td></tr></table>

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in credit card form it would be best. Or if not possible, then they pay and be reimbursed.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.



and her mom as stated below. Need a hotel

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to take any action we deem necessary for any purpose.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <z > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russ well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for ███ ████ and her mom as stated below. Need a hotel for 2 ni
please.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

- Itinerary
  - Moscow → Saint Petersburg — 28 Sep, train 01:30 pm–05:35 pm
  - Saint Petersburg → Moscow — 30 Sep, train 07:10 pm–11:13 pm

- Passenger 1
  - Name: [redacted]
  - Birthday: 30.01.1990
  - Nationality: Russian
  - Passport #: 731684423
  - Passport expires: 28.11.2023

- Passenger 2
  - Name: Tatiana [redacted]
  - Phone: 75 2189680
  - Nationality: Russian
  - Birthday: 24.04.1961
  - Passport expires: 27.08.2025

- Contact / Sender
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: [redacted]@centurion.com
  - Hours: Mon–Fri 9AM–5:30PM EST
  - Email timestamp: Sep 24, 2018, 1:52 PM

- Hotel reservation notes
  - Estimated total: $562.00 (37,760 RUB)
  - Cancellation policy: 24 hours
  - Request: reserve room as shown and provide 3rd‑party credit card authorization form

- Other: American Express / Centurion privacy/legal notice present.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

Do you need 3d party credit card authorization form?

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova a> > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM

<table><tr><th></th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RUSE as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for ███ ████ and her mom as stated below. Need a hotel for 2 ni
please.

-Moscow - Saint Petersburg,
28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

- Trip/date/time:
  - 30 of September — train 07: 10:00 pm – 11:13 pm

- Passenger 1:
  - Name: [REDACTED]
  - Birthday: 30.01.1990
  - Nationality: Russian
  - P#: 731684423
  - Passport expires: 28.11.2023

- Passenger 2:
  - Name: Tatiana [REDACTED]
  - P#: 75 2189680
  - Nationality: Russian
  - Birthday: 24.04.1961
  - Passport expires: 27.08.2025

- Reservation/payment:
  - Estimated total for hotel reservation: $562.00 (37760 RUB)
  - Rate shown later: 233.57 per night
  - Cancellation policy: 24 hours
  - Note: “Daily resort and additional fees may apply”
  - Request: reply to email to provide authorization; asks if 3rd party credit card authorization form is needed

- Hotel (from quoted message):
  - ROCCO FORTE HOTEL ASTORIA
  - ST ISAACS SQUARE, ST PETERSBURG RU 190000

- Sender / contact:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Email: [REDACTED]@centurion.com
  - Hours: Mon–Fri 9AM–5:30PM EST

- Misc:
  - Thread date/time: On Sep 24, 2018, at 12:44 PM (Natalia Molotkova)
  - Includes American Express / Centurion branding and privacy/legal footer.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

| Hotel                   | Room Type                | Price      | Dates          |
| ----------------------- | ------------------------ | ---------- | -------------- |
| Angleterre Hotel        | Superior Deluxe-Twin Bed | 144.81 USD | Per night      |
| Radisson Royal St. Petersburg | Superior Room            | 232.00     | 28SEP - 29SEP  |
| Radisson Royal St. Petersburg | Superior Room            | 196.00     | 29SEP - 30SEP  |
| Rocco Forte Hotel Astoria |                         | 233.57     | Per night      |

**Entities:**
*   Natalia (Natasha) Molotkova: Centurion Relationship Manager, @centurion.com.
*   Train link provided: [https://www.russiantrains.com/en/train/sapsan-high-speed-train](https://www.russiantrains.com/en/train/sapsan-high-speed-train)
*   Work hours: Mon through Friday 9AM-530PM EST.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for ████ ████ and her mom as stated below. Need a hotel for 2 nights at

-Moscow - Saint Petersburg,
28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow
30 of September train 07: 10 pm - 11:13 pm

████ ████
birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana ████
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile purposes.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## SUPERIOR ROOM (cont.)

Did you see I sent you link for Sapsan?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
na

Hours: Mon through Friday 9AM-530PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## thank you!

will fill out and send back to you. I need to purchase the train tickets now also...

On Sep 24, 2018, at 2:49 PM, Natalia Molotkova <█████████████████████>
wrote:

And here it is.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

tremendous. thank you..

On Sep 24, 2018, at 2:10 PM, Natalia Molotkova <██████████████████████████████████> wrote:

OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form...

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## thank you! (cont.)

<table><tr><th></th><th>On Sep 24, 2018, at 1:52 PM, Natalia Molotkova &lt; wrote:</th></tr><tr><td></td><td>Your response is required to complete this reservation. Prices and availability are subject to c</td></tr><tr><td></td><td>• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.</td></tr><tr><td></td><td>Do you need 3d party credit card authorization form?</td></tr><tr><td></td><td>Regards,
Natalia (Natasha) Molotkova
Centurion <u>Relationship</u> Manager
<u>@centurion.com</u></td></tr><tr><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td>lets do the Rocco...</td></tr><tr><td></td><td>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova &lt;</td></tr><tr><td></td><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td></td><td>233.57 per night</td></tr><tr><td></td><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow,</td></tr><tr><td></td><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td></td><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td></td><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td></td><td>SUPERIOR ROOM
** 232.00 EFF 28SEP-29SEP
196.00 EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## thank you! (cont.)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wro

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing.

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behal as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Sorry. (cont.)

The image contains a list of items:
- You
- Poor
- Dangerous
- Powerless
- Afraid
- Sad
- Useless
- Invisible
- Terrified



Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.

and her mom as stated below. Need a hotel

-Moscow - Saint Petersburg,
28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against you and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to change or discontinue any or all of the services described herein, or any part thereof, at any time, for any reason, with or without notice, and for any purpose.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap
Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website (cont.)

<table><tr><th>On Sep 24, 2018, at 12:44 PM, Natalia Molotkova ‹ &gt; wrote:</th></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM
** 232.00 EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night

Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship</u> Manager
<u>centurion.com</u> </td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:
<u>https://www.russiantrains.com/en/train/sapsan-high-speed-train</u> </td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website (cont.)

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RusE well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.

and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website (cont.)

75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pr

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will forwarc

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████
███████████
Hours: Mon through Friday 9AM-530PM EST

Please do reserve this room as shown below and provide a 3rd party CC form... thanks!

On Sep 24, 2018, at 1:52 PM, Natalia Molotkova <████████████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may ap

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will forwarc (cont.)

Email from Natalia Molotkova (Centurion Relationship Manager) on Sep 24, 2018.

Hotel Information:

| Hotel                          | Location           | Room Type            | Price                    | Dates                 |
| ------------------------------ | ------------------ | -------------------- | ------------------------ | --------------------- |
| Rocco Forte Hotel Astoria    | ST ISAACS SQUARE  | -                    | 233.57 per night         | -                    |
| Angleterre Hotel - Worldhotel | MALAYA MORSKAYA 24 | Superior Deluxe-Twin | 144.81 USD per night     | -                    |
| Radisson Royal St Petersburg | NEVSKY PROSPEKT 49 | Superior Room        | 232.00                   | EFF 28SEP - 29SEP    |
| -                              | -                  | -                    | 196.00                   | EFF 29SEP - 30SEP    |

Natalia recommends checking the Sapsan speed train: [https://www.russiantrains.com/en/train/sapsan-high-speed-train](https://www.russiantrains.com/en/train/sapsan-high-speed-train)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## OK, I called hotel for the form, they asked to request it in writing. I did email them, once I have it, will forwarc (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the cer credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. RUSE as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for please.

and her mom as stated below. Need a hotel for 2 ni

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the serv and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

- Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.
Cancellation policy - 24 hours.
Please reply to this email and provide your authorization to proceed.
Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova < > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

<table><tr><th>SUPERIOR ROOM</th><th></th></tr><tr><td>232.00</td><td>EFF 28SEP-29SEP</td></tr><tr><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of I form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for ███ ███ and her mom as stated below. Need a hotel for 2 nights at

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680

Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not in any way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use your preference data for servicing purposes.

And here it is.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Privacy Statement | Visit the Centurion Card website (cont.)

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST

Key details from the email chain:

*   Natalia Molotkova of Centurion is requesting a hotel room reservation.
*   Estimated total for hotel reservation: $562.00 (37760 RUB).
*   Cancellation policy: 24 hours.
*   She's also requesting a 3rd party credit card authorization form.
*   Rocco Forte Hotel Astoria is the hotel of interest.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

<table><tr><th>ST ISAACS SQUARE
ST PETERSBURG RU 190000</th></tr><tr><td>233.57 per night</td></tr><tr><td>Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you</td></tr><tr><td>ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000</td></tr><tr><td>SUPERIOR DELUXE-TWIN BED - 144.81 USD per night</td></tr><tr><td>RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025</td></tr><tr><td>SUPERIOR ROOM
** 232.00 EFF 28SEP - 29SEP
196.00  EFF 29SEP - 30SEP</td></tr><tr><td>ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000</td></tr><tr><td>233.57 per night</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>centurion com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:</td></tr><tr><td><u>https://www.russiantrains.com/en/train/sapsan-hioh-speed-train</u> </td></tr><tr><td>Still check flights? Checking hotel.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u></td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Key information:

*   Request for flights instead of train in Russia.
*   Hotel request: one room for 2 nights.
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Request for round trip train tickets (Moscow-Saint Petersburg & Saint Petersburg-Moscow) for two people.
*   **Person 1:**
    *   Birthday: 30.01.1990
    *   Nationality: Russian
    *   Passport Number: 731684423
    *   Passport Expiry: 28.11.2023
*   **Person 2 (Tatiana):**
    *   Birthday: 24.04.1961
    *   Nationality: Russian
    *   Passport Expiry: 27.08.2025
*   Train details:
    *   Moscow - Saint Petersburg: 28 September, 01:30 pm - 05:35 pm
    *   Saint Petersburg - Moscow: 30 September, 07:10 pm - 11:13 pm

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the serv
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no
purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>ratalla molotkova centurion com</u>

Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova <████████████████████████> wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of 1 card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

Regards,

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  - Email: [redacted]@centurion.com  
  - Hours: Mon–Fri 9AM–5:30PM EST

- Request: Round-trip train tickets and a hotel for 2 nights for [redacted] and her mom.

- Itinerary:
  - Moscow → Saint Petersburg — 28 September, train 01:30 pm – 05:35 pm
  - Saint Petersburg → Moscow — 30 September, train 07:10 pm – 11:13 pm

- Passenger 1:
  - Name: [redacted]  
  - Birthday: 30.01.1990  
  - Nationality: Russian  
  - Passport #: 731684423  
  - Passport expires: 28.11.2023

- Passenger 2:
  - Name: Tatiana [redacted]  
  - Number shown: 75 2189680  
  - Nationality: Russian  
  - Birthday: 24.04.1961  
  - Passport expires: 27.08.2025

- Other: Agent called hotel; hotel requested written form — agent emailed them and will forward when received. Footer references American Express privacy/phishing info.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Please do reserve this room as shown below and provide a 3rd party CC form... thanks!

Key information from the image:

*   **Natalia Molotkova** of Centurion Relationship Manager sent emails on Sept 24, 2018.
*   Hotel reservation: $562.00 (37760 RUB)
*   Cancellation Policy: 24 hours.
*   Hotels mentioned: Rocco Forte Hotel Astoria ($233.57/night), Angleterre Hotel, Radisson Royal St Petersburg. Superior Deluxe-Twin Bed ($144.81 USD/night).
*   Contact hours: Mon-Fri 9AM-530PM EST
*   Request for 3rd party credit card authorization form.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Hours: Mon through Friday 9AM-530PM EST (cont.)

<table><tr><th>SUPERIOR ROOM</th><th></th></tr><tr><td>232.00</td><td>EFF 28SEP-29SEP</td></tr><tr><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of I credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Ra as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Sorry.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for | and her mom as stated below. Need a hotel for 2 nights at please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm



birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680

Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: $ 562.00(37760 RUB). Daily resort and additional fees may apply.

Cancellation policy - 24 hours.

Please reply to this email and provide your authorization to proceed.

Do you need 3d party credit card authorization form?

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

lets do the Rocco...

On Sep 24, 2018, at 12:44 PM, Natalia Molotkova ‹ > wrote:

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

Hotels: there are so many nice hotels in St. Pete, and they are much cheaper than in Moscow, do you have budget in mind?

ANGLETERRE HOTEL - WORLDHOTEL
MALAYA MORSKAYA 24
ST. PETERSBURG RU 190000

SUPERIOR DELUXE-TWIN BED - 144.81 USD per night

RADISSON ROYAL ST PETERSBURG
NEVSKY PROSPEKT 49
ST PETERSBURG RU 191025

SUPERIOR ROOM

<table><tr><th>**</th><th>232.00</th><th>EFF 28SEP-29SEP</th></tr><tr><td></td><td>196.00</td><td>EFF 29SEP-30SEP</td></tr></table>

ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000

233.57 per night

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

No, only 4 hours on speed train, you need to look for speed train, Sapsan, sorry, gave you wrong link:

https://www.russiantrains.com/en/train/sapsan-high-speed-train

Still check flights? Checking hotel.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

this is a very long train ride? Can we look at flights for them please? around the same timing...

ok, understood. Can you please research a hotel for me? They need one room for 2 nights in the center of the city. If we can get a 3rd party credit card form it would be best. Or if not possible, then they pay and be reimbursed.

Lesley, I can't book train in Russia, due to it is asking for registration, I can't do it on their behalf. Russian Rail way has a web site, it is in English as well, very easy to use. And we don't have rail desk any longer here at American Express.

https://pass.rzd.ru/main-pass/public/en

Sorry.

# ROCCO FORTE HOTEL ASTORIA
ST ISAACS SQUARE
ST PETERSBURG RU 190000 (cont.)

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

We need round trip train tickets for and her mom as stated below. Need a hotel for 2 nights at the city center as well. 4 star hotel please.

-Moscow - Saint Petersburg, 28 of September train 01:30 pm - 05:35 pm

-Saint Petersburg -Moscow 30 of September train 07: 10 pm - 11:13 pm

birthday 30.01.1990
Russian
P# 731684423
Expires 28.11.2023

Tatiana
75 2189680
Russian
Birthday: 24.04.1961
P Expires: 27.08.2025

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