To: 
From: Natalia Molotkova
Sent: Sat 6/8/2019 12:40:29 AM
Subject: Itinerary INCL TICKETNO for

10JUN19

Title: American Express ®

I am currently not in the office, will be back on Monday JUne 10th at 9:00AM EST. If you need immidiate assistance, you can call 877-877-0987 or email <u>centurionsupportacenturion.com</u>

Kindest regards,

Natalia Molotkova

lia. You're the best and I so appreciate all you have done today. I received the below from . Don't worry about it. I can deal with it tomorrow. You've done so much for us already tonight after hours. I'll call your colleague tomorrow. Have a good night. Lesley

Sent from my iPhone

Begin forwarded message:

From:

Date: June 7, 2019 at 7:46:26 PM EDT
To: Lesley Groff <

# Subject: Re: Itinerary INCL TICKETNO for █████████████ ███████████ 10JUN19 XJRUXT

If we would fly back to New York all together on Monday June 17th and then they fly from New York to Moscow.

On Fri, Jun 7, 2019 at 7:42 PM wrote:

Hi Lesley,

I am so sorry I am so crazy I forgot to say they are not flying back home from LA but NYC. They will stop by NY for a few days. I meant only round trip from UU-Moscow and I forgot to mention that important part?! I am So so so sorry about that! Just running around all day and my mind is foggy caught a cold two days ago...

# Subject: Re: Itinerary INCL TICKETNO for ███████████ ███████ 10JUN19 XJRUXT (cont.)

## Would be possible to fix this?

On Fri, Jun 7, 2019 at 7:03 PM Lesley Groff wrote:

.we issued the below for your parents...please double check and confirm all correct. Confirm receipt. Working on your ticket to LA in a bit...I may need to come back to this tomorrow...perhaps you can find a hotel for your parents? I

# Subject: Re: Itinerary INCL TICKETNO for █████████ ██████ 10JUN19 XJRUXT (cont.)

## Would be possible to fix this? (cont.)

worry about payment...we can try to get a 3rd party form, but sometimes the hotels
require 72 hours or more before arrival. If they had to pay for a night at a hotel on a
Credit Card, Bella could reimburse...let me know your thoughts. Lesley

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# Subject: Re: Itinerary INCL TICKETNO for █████████████ █████████ 10JUN19 XJRUXT (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# Subject: Re: Itinerary INCL TICKETNO for ████████████ █████████ 10JUN19 XJRUXT (cont.)

## Other Information (cont.)

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO USA

Ulan-ude to Moscow

FLIGHT

# Subject: Re: Itinerary INCL TICKETNO for ██████████████████ █████████████ 10JUN19 XJRUXT (cont.)

## DEPARTING

Mon. Jun 10 2019. 09:30 AM
Ulan-ude
Ulan-ude, Mukhino (UUD)

# Subject: Re: Itinerary INCL TICKETNO for ███████████ █████████████ 10JUN19 XJRUXT (cont.)

## ARRIVING

Mon, Jun 10 2019, 10:55 AM
Moscow
Domodedovo (DME)

Siberia Airlines

Operated By Siberia Airlines

Non-stop
Duration:6 Hrs 25 Mins

# Subject: Re: Itinerary INCL TICKETNO for ████████████ ███████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION

# Subject: Re: Itinerary INCL TICKETNO for ██████████ ██████████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION (cont.)

| Field | Value |
|---|---|
| Airline | Aeroflot (Siberia Airlines noted in confirmation) |
| Operated by | Aeroflot |
| Confirmation | [redacted] |
| Flight number | [redacted] |
| Route | Moscow → Los Angeles |
| Departure | Tue, Jun 11 2019, 12:00 PM |
| Departure airport | Sheremetyevo (SVO), Moscow |
| Arrival | Tue, Jun 11 2019, 02:15 PM |
| Arrival airport | Los Angeles International (LAX) |
| Duration | 12 hrs 15 mins |
| Stops | Non-stop |
| Meals | Hot Meal |
| Baggage allowance | 1 PC per adult |
| Departure terminal | [redacted] |
| Arrival terminal | [redacted] |

# Subject: Re: Itinerary INCL TICKETNO for ███████████████████ ████████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION (cont.)

Meals. Lunch
Baggage: 1PC per adult

# Subject: Re: Itinerary INCL TICKETNO for ████████████████ ███████ 10JUN19 XJRUXT (cont.)

## FLIGHT CONFIRMATION

Aeroflot:

# Subject: Re: Itinerary INCL TICKETNO for ██████████ ████████ 10JUN19 XJRUXT (cont.)

## Los Angeles to Moscow

FLIGHT

# Subject: Re: Itinerary INCL TICKETNO for ███████████ █████████ 10JUN19 XJRUXT (cont.)

## DEPARTING

Fri, Jun 21 2019, 04:05 PM
Los Angeles
Los Angeles International (LAX)

# Subject: Re: Itinerary INCL TICKETNO for ███████████████████ ██████ 10JUN19 XJRUXT (cont.)

## ARRIVING

Sat, Jun 22 2019, 01:50 PM
Moscow
Sheremetyevo (SVO)

# Subject: Re: Itinerary INCL TICKETNO for ████████████████ ████████ 10JUN19 XJRUXT (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:11 Hrs 45 Mins
Departure Termi •
Arrival Terminal

# Subject: Re: Itinerary INCL TICKETNO for ██████████ ██████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION

# Subject: Re: Itinerary INCL TICKETNO for █████████████████ ██████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION (cont.)

Meats: Luncn
Baggage: 1PC per adult

Flight Confirmation: Aeroflot, Flight from Moscow to Ulan-ude.

# Subject: Re: Itinerary INCL TICKETNO for ██████████ █████████████ 10JUN19 XJRUXT (cont.)

## DEPARTING

Sat, Jun 22 2019, 09:20 PM
Moscow
Domodedovo (DME)

# Subject: Re: Itinerary INCL TICKETNO for ███████████ ███████ 10JUN19 XJRUXT (cont.)

## ARRIVING

Sun, Jun 23 2019, 08:15 AM
Ulan-ude
Ulan-ude, Mukhino (UUO)

Siberia Airlines

Operated By Siberia Airlines

Non-stop
Duration:5 Hrs 55 Mins

# Subject: Re: Itinerary INCL TICKETNO for ███████████ ██████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION

L Economy Class

[ ]

# Subject: Re: Itinerary INCL TICKETNO for █████████ █████████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION (cont.)

- Meals: Hot Meal
- Baggage: NIL per adult
- Flight confirmation: Siberia Airlines — confirmation code [redacted]
- Other information: "THANK YOU FOR CHOOSING AMERICAN EXPRESS TRAVEL SERVICES"
- Traveller information: Passenger name [redacted]
- E-TICKET(s): 2 entries (both redacted)

# Subject: Re: Itinerary INCL TICKETNO for ███████████ █████████████ 10JUN19 XJRUXT (cont.)

## FLIGHT INFORMATION (cont.)

# Subject: Re: Itinerary INCL TICKETNO for ███████████████ █████████ 10JUN19 XJRUXT (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

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# Subject: Re: Itinerary INCL TICKETNO for █████████████████ █████████████ 10JUN19 XJRUXT (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

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# Subject: Re: Itinerary INCL TICKETNO for ██████████████ ███████ 10JUN19 XJRUXT (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE (cont.)

Sincerely

Sincerely

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