To: Amex Centurian Travel[███████████████]
From: Lesley Groff
Sent: Wed 2/14/2018 8:04:20 PM
Subject: Re: Booking updated (Booking number: ██████, Ride date: 15 Feb 2018 17:30 (05:30
PM))

love it!

On Feb 14, 2018, at 2:40 PM, Natalia Molotkova <blackened out> wrote:

Pozhaluista!!! You are welcome in Russian LOL
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

thanks so very much!

On Feb 14, 2018, at 1:52 PM, Natalia Molotkova <████████████████████████████████████> wrote:

On Feb 14, 2018, at 1:52 PM, Natalia Molotkova <blackened out> wrote:

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm updates of your ride. You can find the summary of your updated booking below.

Booking number: <blackened out>

Date and time: 15 Feb 2018 17:30 (05:30 PM)
From: 
To: Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
Distance: ca. 94 km
Price: €331.27 *
Vehicle type: Business Class
Flight number: SU 2383
Pickup sign: 
Passenger: Ms. 
Mobile: + 
Email:

All prices include statutory taxes, if applicable..

You can change or cancel your ride for free up to 1 hour before pickup.
To cancel, please log in to your Blacklane account: My Blacklane Account
If you need to edit your booking, you can do so using the Blacklane app, available for Android and iPhone or using My Blacklane Account.

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! t. the promotional code , your friend will save 10 EUR/USD/GBP on thl ride with us. After their ride, you too will receive a 10 EUR/USD/GBP vouch

## FOLLOW US

- Company: Blacklane GmbH

- Links (footer): Legal notice | Terms | FAQ | Contact and Support | Chat with Blacklane Customer Care

- Section: 24/7 Service Hotlines
  - Four phone number fields present — all redacted/black bars (numbers not visible)

American Express made the following annotations

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Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent ren
et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distri
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pièces jointes. Merci.

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## FOLLOW US (cont.)

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Arnencan Express and you acknowledge I responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases. shipping charges andior fees you authorize. We reserve the right to no purposes

Key information from the image:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Company Booked:** Blacklane
*   **Date and Time:** 15 Feb 2018 17:30 (05:30 PM)
*   **To:** Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
*   **Distance:** ca. 94 km
*   **Price:** €331.27

## FOLLOW US (cont.)

| Field           | Value         |
|-----------------|---------------|
| Flight number   | SU 2383       |
| Pickup sign     | [redacted]   |
| Passenger       | Ms. [redacted] |
| Mobile          | + [redacted]   |
| Email           | [redacted]   |


• All prices include statutory taxes, it applicable.

You can change or cancel your ride for free up to 1 hour before pickup.

To cancel, please log in to your Blacklane account: <u>My Blacklane Account</u>

If you need to edit your booking, you can do so using the Blacklane app, available for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! Using
the promotional code ███████, your friend will save 10 EUR/USD/GBP on their first
ride with us. After their ride, you too will receive a 10 EUR/USD/GBP voucher!

FOLLOW US

Blacklane GmbH

Legal notice I Terms I FAQ I Contact and Support I Chat with Blacklane Customer Care

## FOLLOW US (cont.)

- Visible heading: "24/7 Service Hotlines:"
- Four hotline entries shown beneath the heading — each entry is fully redacted (solid black bars), no numbers or labels visible
- Background: dark textured/patterned panel
- Annotation/context: American Express made the annotations shown in the figure

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or priv intended recipient, any disclosure, copying, use, or distribution of the information included in this message ar have received this communication in error, please notify us by reply e-mail and immediately and permanentl attachments. Thank you."

American Express a ajouté le commentaire suivant le

Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution di interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire ir jointes. Merci.

Privacy Statement I <u>Visit the</u> Centunon Card website

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you Wo reserve the right to note profile and preference data for servicing purposes.