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| Field | Value |
|---|---|
| Date / Time | Thursday, August 9, 2012 — 11:39 PM |
| From | [REDACTED — sender] |
| To | [REDACTED] (multiple recipients) |
| Cc | [REDACTED] (multiple recipients) |
| Subject | Fwd: Travel arrangements for [REDACTED] |
| Attachments | Airmail.pdf; Untitled attachment 00277.htm |
| Additional note | traveling on 08/10/2012 |

traveling on 08/10/2012

I have booked,

a fl=ght to arrive ABQ tomorrow, Friday, at 1:55pm. Pls see details below. =br>

Begin forwarded message:

## From: American Express Travel <AmericanExpressTravel@trondent.com <mailto:A=ericanExpressTravel@trondent.com> >=

Date: August 9, 2012 7:34:23 PM EDT To: Subject: Travel arra=gements for traveling on 08/10/2012

DO NOT REPLY TO THIS EMAIL. This message was s=nt from a notification only address that cannot accept incoming messages. &=bsp;lf you have any questions, please contact Centurion Travel Service at 1=877-877- 0987.

Your travel arrangements are=outlined below in the email. Please refer to attached PDF attachment a=d itinerary for more details regarding your travel arrangements. Your=Centurion Travel Service travel plans have been posted to a secure website.= Please click on the link to view your trip details: https://www.aeairweb.com/=ytravelarrangements/index.jsp <https:=/www.aeairweb.com/Mytravelarrangements/index.jsp>

If airli=e tickets are purchased for this itinerary:
Airline Baggage=Fee/Rules may apply and can be accessed by visiting:
https://www.aeairweb.com/Mytravelarrangements/AirlineBaggagePolicies.jsp<=a>

First time user? Refer to i=structions when accessing the above website. Enter your email address and t=mporary password to gain access to the website. You will receive your tempo=ary password in a separate email.

## <=r> THIS ITINERARY IS A RESERVATION ONLY.

This=reservation will not be ticketed or price guaranteed until ticketing =nbsp; authorization is received.Please contact your travel=office by 11:59 PM on August O9, or this enti=e reservation will automatically cancel.

R=cord Locator:

## <=r> THIS ITINERARY IS A RESERVATION ONLY. (cont.)

Traveler:

Flight Information:

&=bsp; Reserved: SOUTHWEST AIRLINES 393

Cla=s: Economy

Seats: Unassigned

&=bsp; Departs: Oakland, CA - OAK

Date: Aug=10,2012 &=bsp; Time: 10:40 AM

Arrives: Albuquerque, NM - ABQ

D=te: Aug 10,2012 = Time: 1:55 PM<Apan>

Airline Confirmation Numbers:
SOUTHWEST AIRLINES =1

## NEED PASSPORT OR VISA S=RVICES?

As a serv=ce to our customers, American Express has partnered with Travisa Visa Servi=e, Inc. for visa and passport services.

<=pan>If you need passport or visa services, click on the link belowhttp://www.travisa.com/affiliate/index.html?accountcode=ZC9002 <http://www.travisa.com/affiliate/index.html?accountcode==C9002> =you will be directed to the user friendly online resource center of Travisa=

Use the following account: 2C9002 t= place an order online or if calling direct. Please identify yourself=as an American Express Card member who made your booking through Centurion T=avel Service.

You may receive customer ser=ice emails even if you have requested not to receive email marketing offers=from American Express. For details about our e-mail practices, please revie= the American Express Privacy Statement at http://www.americanexpress.com/privacy <http://www.americanex=ress.com/privacy>

See attached itinerary PDF or link for full terms and co=ditions.

PDF itinerary attachment:<=r>lf you are unable to view the PDF attachment, ensure you have Adobe=Acrobat Reader. Refer to website below to download and install this free so=tware.

http://www.adobe.com/products/acrobat/readstep=html
<http://www.adobe.com/pr=ducts/acrobat/readstep.html>

Thank you for choosing American E=press Centurion Travel Service and have a pleasant trip. </=pan>

Liability Statement. American Express Travel Related Se=vices Company, Inc. and its parent, subsidiaries, affiliates and representa=ives (collectively, "Amex") act as an agent for travel suppliers and you un=erstand and agree that Amex shall not be liable for any loss, injury, expen=e or damage to persons or property resulting, directly or indirectly, from (.) the acts of omissions of travel suppliers, including but not limited to d=lays, overbooking's, cancellation of services, cessation of operations, acc=dents or failures of equipment, or changes in fares, itineraries or schedul=s; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, ac=s of governmental authorities, civil unrest, strikes, riots, theft, disease= accidents or failures related to the public internet, telecommunications l=nes or facilities, or third party technology systems, or any other cause be=ond the control of Amex.

## NEED PASSPORT OR VISA S=RVICES? (cont.)

Intermediary Disc=osure. Amex assists you in finding travel suppliers and making arrangements=that meet your individual needs. We consider various factors in identifying=travel suppliers to you and recommending specific itineraries. In this role= we are acting as an independent third party and not as a fiduciary. We wan= you to be aware that certain suppliers pay us commissions as well as incen=ives for reaching sales targets or other goals, and from time to time may a=so provide incentives to our travel counselors. Certain suppliers may=also provide compensation to us for various marketing and administrative se=vices that we perform for them, such as granting them access to our marketi=g channels, participating in marketing programs and supporting technology i=itiatives. In addition, we receive compensation from suppliers when custome=s use the American Express Card or other American Express products to pay f=r supplier products and services. From time to time we may enter into

other business relationships with suppliers and these arrangem=nts, including levels and types of compensation and incentives we receive, a=e subject to change. In identifying suppliers and recommending itineraries,=we may consider a number of factors, including supplier availability and yo=r preferences. The relationships we have with suppliers may also infl=ence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Numbe=: 1022318-10. Washington State Seller of Travel Registration Number: UBI#60=469694. Rhode Island Registration Number: ML#1192; Nevada Seller of T=avel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel A=ency.