- To: [name/email redacted]
- From: [name/email redacted]
- Sent: Tue 12/18/2018 8:04:05 PM
- Subject: Re: Ticket for Karyna [redacted] and 2 cats Dec 24

Thread excerpts (chronological, condensed):
- "Super."
- "Sent from my iPhone"
- Quoted reply: "All set."
- Signature: [name redacted], Centurion Relationship Manager
  - Contact lines: [redacted]
  - Hours: Mon through Friday 9AM-5:30PM EST
- "Ok. They are probably 7 pounds each"
- "Jet Blue didn't ask for weight, after I said that pets are cats."
- "9049"
- "I will get back to you on the weight"
- "Ok, issuing ticket, will need CID and weight for cats."

Notes:
- Several contact/info blocks are blacked out/redacted in the image.
- Multiple "Sent from my iPhone" lines and repeated signatures appear.

- Sender: [name redacted], Centurion Relationship Manager
- Contact lines: [redacted] (two blacked-out lines)
- Office hours: Mon–Fri 9AM–5:30PM EST

- Request / notes:
  - Please issue two tickets, aisle seats across from each other; “reserve room for cats.”
  - Sent from iPhone
  - Reply required to authorize and complete reservation

- JetBlue pet policy & availability:
  - Room for two cats on flight; fee $125.00 per cat
  - You may seat with cat only on aisle or window (not exit row)
  - Only one extra-legroom aisle seat available; agent can get two regular aisle seats across

- Price & ticket rules:
  - Total air reservation (including taxes & fees): $678.40 ($339.20 per ticket)
  - Ticket non-refundable; $200 change penalty plus fare difference

- Flight details:
  - Date: Mon 24 Dec
  - Airline/Flight: JetBlue 2153
  - Cabin: Economy
  - Duration: 2h 58m
  - Depart: New York John F Kennedy Airport (JFK) at 12:05 PM
  - Arrive: Palm Beach Intl Airport, West Palm Beach (PBI) at 3:03 PM

- Closing: Please reply to provide authorization to proceed
- Signature: [name redacted], Centurion Relationship Manager; hours repeated; ends with “thanks”

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
- Hours: Mon through Friday 9AM–5:30PM EST  
- Contact info: two lines redacted/blackened

Key message content:
- "Calling Jet Blue."
- Flight option: JetBlue departing JFK at 12:05 PM, arrives 3:03 PM — may be less expensive; offers extra legroom and potentially room for 2 cats
- Confirmation: "yes, please...she must take both"
- Constraint: "Jet Blue has only room for one cat. Check Delta?"
- Follow-up: "OK, checking room for two cats."

Action items implied:
- Call JetBlue
- Check Delta for two-cat accommodation
- Verify seat/space for two cats on proposed flight (JFK 12:05 PM -> 3:03 PM)

I see Jet Blue#1161 at 1:29pm arrive 4:38pm ...I think this is better for them...can they take 2 cats? We can get extra leg room for them

is there anything closer to departure at fpm that allows pets?

what is the price of coach please?

Will Delta work?

DL 2436 24DEC LGA PBI 1200N 307P

$1466.75 per ticket, business.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need tickets for Karyna and Monday Dec 24 departing around 1pm from NY to PB. We need to reserve or 2 ca s a so. They pay for the cats at airport. Check biz class

Sent from my iPhone

- Flight: JetBlue 2153 — Mon 24 Dec — Economy — 2h 58m
  - Depart: New York John F Kennedy Airport (JFK) at 12:05 PM
  - Arrive: Palm Beach Intl (West Palm Beach, PBI) at 3:03 PM

- Price & fare rules:
  - Total (including taxes & fees): $678.40 ($339.20 per ticket)
  - Ticket: non-refundable
  - Change penalty: $200.00 + difference in fare

- Pets:
  - Room for two cats on flight
  - Fee: $125.00 per cat
  - Seating with cat only on aisle or window (not exit row)
  - Only one cat seat left — aisle (extra leg room)
  - Agent can instead get two aisle regular seats across

- Action requested: Reply to email to authorize issuance

- Agent / contact:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST
  - Some contact details in the image are redacted

- Note: "Calling Jet Blue." appears in the message.

- Subject: arranging flights that allow transporting two cats.
- Flight options mentioned:
  - JetBlue departing JFK 12:05 pm — arrives 3:03 pm (possible cheaper option; extra legroom and a place for 2 cats?)
  - JetBlue #1161 departing 1:29 pm — arrives 4:38 pm (noted as likely better; can they take 2 cats? extra legroom available)
- Airline constraints:
  - JetBlue reportedly has only room for one cat; sender asks to check Delta for two cats.
- Actions / replies in thread:
  - "yes, please... she must take both"
  - "OK, checking room for two cats."
- Questions remaining:
  - Is there anything closer to departure at 1 pm that allows pets?
  - What is the price of coach?
  - Will Delta work?
- Signature block: Centurion Relationship Manager — name redacted; hours Mon–Fri 9:00 AM–5:30 PM EST. Two lines in signature are blacked out/redacted.

DL 2436 24DEC LGA PBI 1200N 307P

$1466.75 per ticket, business.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need tickets for Karyna and onday Dec 24 departing around 1pm from NY to PB. We need to reserve or 2 ca s a so. They pay for the cats at airport. Check biz class

Sent from my iPhone

Ok, issuing ticket, will need CID and weight for cats.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Key Information:

*   Two tickets are requested.
*   JetBlue flight from JFK to PBI on Dec 24.
*   Flight: JetBlue 2153, Economy, 2h 58m
*   Departs JFK at 12:05 PM, Arrives PBI at 3:03 PM
*   Total Cost: $678.40 ($339.20 per ticket)
*   Pet fee: $125.00 per cat (two cats)
*   Ticket is non-refundable; $200 change penalty.
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.

Hours: Mon through Friday 9AM-530PM EST

I see another Jet Blue flight departing JFK at 12:05pm also...arrives 3:03pm...this might be less expensive ? extra leg room and a place for 2 cats?

yes, please...she must take both

Jet Blue has only room for one cat. Check Delta?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, checking room for two cats.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I see Jet Blue#1161 at 1:29pm arrive 4:38pm ...I think this is better for them...can they take 2 cats? We can get extra leg room for them

is there anything closer to departure at 1pm that allows pets?

## Regards, (cont.)

what is the price of coach please?

Will Delta work?

DL 2436 24DEC LGA PBI 1200N 307P

$1466.75 per ticket, business.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need tickets for Karyna and Monday Dec 24 departing around 1pm from NY to PB. We need to reserve or 2 cats a so. They pay for the cats at airport. Check biz class

Sent from my iPhone

OK, Jet Blue from JFK at 12:05pm has room fro two cats, fee is 125.00 per cat. But you can seat with cat only on aisle or window (not exit row), and only one seat left - aisle - as a extra leg room. But I can get two aisle seats across, regular seats. Ok to issue?

## Regards, (cont.)

- Total price: $678.40 (=$339.20 per ticket)
- Fare rules: Non-refundable; $200 change penalty + fare difference

- Flight:
  - Date: Mon 24 Dec
  - Airline / Flight: JetBlue 2153
  - Class / Duration: Economy — 2h 58m
  - Depart: New York John F. Kennedy Airport (JFK) — 12:05 PM
  - Arrive: Palm Beach Intl (West Palm Beach) (PBI) — 3:03 PM

- Action requested: “Please reply to this email and provide your authorization to proceed.”

- Agent: Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST
  - Additional contact details are redacted in the image

- Other notes from thread:
  - “Calling Jet Blue.”
  - Question about another JetBlue flight (same JFK 12:05 / arrives 3:03) possibly cheaper, with extra leg room and space for 2 cats
  - “yes, please… she must take both”

## Regards, (cont.)

Jet Blue has only room for one cat. Check Delta?

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, checking room for two cats.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

I see Jet Blue#1161 at 1:29pm arrive 4:38pm ...I think this is better for them...can they take 2 cats? We can get extra leg room for them

is there anything closer to departure at 1pm that allows pets?

what is the price of coach please?

Will Delta work?

DL 2436 24DEC LGA PSI 1200N 307P

$1466.75 per ticket, business.

Regards,

## Regards, (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Office hours: Mon–Fri 9AM–5:30PM EST
- Contact details: several lines redacted (black bars) in image
- Message excerpts:
  - "On it."
  - "We need tickets for Karyna and [redacted] Monday Dec 24 departing around 1pm from NY to PB."
  - "We need to reserve for 2 cats also. They pay for the cats at airport. Check biz class"
  - "Jet Blue didn't ask for weight, after I said that pets are cats."
  - "Sent from my iPhone"
- Footer/other: repeated signature block; number "9049" at bottom

## Regards, (cont.)

I will get back to you on the weight

Sent from my iPhone

Ok, issuing ticket, will need CID and weight for cats.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Yes please issue two tickets aisle seat across from each other great! Reserve room for cats. Perfect!

Sent from my iPhone

OK, Jet Blue from JFK at 12:05pm has room fro two cats, fee is 125.00 per cat. But you can seat with cat only on aisle or window (not exit row), and only one seat left - aisle - as a extra leg room. But I can get two aisle seats across, regular seats. Ok to issue?

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $678.40 ($339.20 per ticket).

• Ticket is non-refundable, $200.00 change penalty applies plus difference in fare

• Mon 24 Dec - JetBlue 2153 - Economy - 2h 58m Departing: New York John F Kennedy Airport, (JFK) at 12:05PM Arriving: Palm Beach Intl Airport, West Palm Beach (PBI) at 3:03PM

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

*   **Entities:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, Jet Blue, Delta, JFK
*   **Topic:** Booking flights with space for two cats. Jet Blue may only have room for one cat, checking with Delta instead.
*   **Jet Blue Flight Option:** JFK departing at 12:05 pm and arriving at 3:03 pm.
*   **Hours:** Mon through Friday 9AM-530PM EST

## Regards, (cont.)

- Business hours: Mon–Fri 9:00 AM–5:30 PM EST (repeated)
- JetBlue flight: JetBlue #1161 — departs 1:29 PM, arrives 4:38 PM
  - Question: can they take 2 cats? (can get extra leg room)
  - Ask: is there anything closer to a 1:00 PM departure that allows pets?
  - Ask: what is the price of coach?
- Delta option: DL 2436 on 24DEC — LGA → PBI — dep 12:00 PM, arr 3:07 PM
  - Price: $1,466.75 per ticket (business)
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Several contact lines redacted (black bars)
- Short reply: “On it.”

## Regards, (cont.)

We need tickets for Karyna and Monday Dec 24 departing around 1pm from NY to PB. We need to reserve or 2 cats a so. They pay for the cats at airport. Check biz class

Sent from my iPhone

OK, Jet Blue from JFK at 12:05pm has room fro two cats, fee is 125.00 per cat. But you can seat with cat only on aisle or window (not exit row), and only one seat left - aisle - as a extra leg room. But I can get two aisle seats across, regular seats. Ok to issue?

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $678.40 ($339.20 per ticket).

• Ticket is non-refundable, $200.00 change penalty applies plus difference in fare

## • Mon 24 Dec - JetBlue 2153 - Economy - 2h 58m

Departing: New York John F Kennedy Airport, (JFK) at 12:05PM Arriving: Palm Beach Intl Airport, West Palm Beach (PBI) at 3:03PM

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks

Calling Jet Blue.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## • Mon 24 Dec - JetBlue 2153 - Economy - 2h 58m (cont.)

Hours: Mon through Friday 9AM-530PM EST

I see another Jet Blue flight departing JFK at 12:05pm also...arrives 3:03pm...this might be less expensive ? extra leg room and a place for 2 cats?

yes, please...she must take both

Jet Blue has only room for one cat. Check Delta?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, checking room for two cats.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I see Jet Blue#1161 at 1:29pm arrive 4:38pm ...I think this is better for them...can they take 2 cats? We can get extra leg room for them

is there anything closer to departure at 1pm that allows pets?

## Regards, (cont.)

what is the price of coach please?

Will Delta work?

DL 2436 24DEC LGA PBI 1200N 307P

$1466.75 per ticket, business.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need tickets for Karyna and Monday Dec 24 departing around 1pm from NY to PB. We need to reserve for 2 cats also. They pay for the cats at airport. Check biz class

Sent from my iPhone

Ok, issuing ticket, will need CID and weight for cats.

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Yes please issue two tickets aisle seat across from each other great! Reserve room for cats. Perfect!

## Sent from my iPhone

OK, Jet Blue from JFK at 12:05pm has room fro two cats, fee is 125.00 per cat. But you can seat with cat only on aisle or window (not exit row), and only one seat left - aisle - as a extra leg room. But I can get two aisle seats across, regular seats. Ok to issue?

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $678.40 ($339.20 per ticket).

• Ticket is non-refundable, $200.00 change penalty applies plus difference in fare

• Mon 24 Dec - JetBlue 2153 - Economy - 2h 58m Departing: New York John F Kennedy Airport, (JFK) at 12:05PM Arriving: Palm Beach Intl Airport, West Palm Beach (PBI) at 3:03PM

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

thanks

Calling Jet Blue.

Regards,

## Sent from my iPhone (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
- Hours: Mon–Fri 9AM–5:30PM EST  
- Contact info in image: redacted

Flights mentioned:
| Flight | Departs | Arrives | Notes |
|---|---:|---:|---|
| JetBlue (unnumbered) | JFK 12:05 PM | 3:03 PM | Might be less expensive; possible extra leg room; question about place for 2 cats |
| JetBlue #1161 | 1:29 PM | 4:38 PM | Considered better; can they take 2 cats? extra leg room possible |

Key points / actions:
- JetBlue reportedly has room for only one cat.  
- Suggestion to check Delta for two-cat accommodation.  
- Agent confirms "OK, checking room for two cats."  
- Instruction: passenger "must take both" (two cats).

## Sent from my iPhone (cont.)

Key information from the image:

*   **Client Request:** Tickets for Karyna and another person on Monday, December 24, departing around 1 pm from NY to PB. Also wants to reserve for 2 cats. Business class.
*   **Delta Flight Option:** DL 2436, 24DEC, LGA to PBI, 1200N 307P.  Business class is $1466.75 per ticket.
*   **Agent:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Agent Hours:** Monday through Friday, 9 AM - 5:30 PM EST
*   **Client Queries**:
    *   Anything closer to departure at 1pm that allows pets?
    *   What is the price of coach please?
* Client is checking if Delta Airlines will work.

## Sent from my iPhone (cont.)

- Flight: JetBlue 2153 — Economy — Mon 24 Dec — 2h 58m
  - Depart: New York John F. Kennedy Airport (JFK) at 12:05 PM
  - Arrive: Palm Beach Intl Airport, West Palm Beach (PBI) at 3:03 PM

- Price & fare rules:
  - Total air reservation (including taxes & fees): $678.40 ($339.20 per ticket)
  - Ticket non-refundable; $200 change penalty + any fare difference

- Pet policy / seating:
  - Room for two cats; fee $125.00 per cat
  - Can seat with cat only on aisle or window (not exit row)
  - Only one aisle seat left (extra legroom); agent can get two aisle seats across (regular seats)
  - Agent asks: "Ok to issue?"

- Actions / notes:
  - Reply to the email to provide authorization to proceed
  - Agent is calling JetBlue and asks for confirmation

- Sender details:
  - Role: Centurion Relationship Manager (name and contact redacted)
  - Office hours: Mon–Fri 9:00 AM–5:30 PM EST

- Additional note at bottom: Mentions another JetBlue flight from JFK at 12:05 PM arriving 3:03 PM that "might be less expensive" and could offer extra leg room and place for 2 cats.

## Sent from my iPhone (cont.)

yes, please...she must take both

Jet Blue has only room for one cat. Check Delta?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, checking room for two cats.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I see Jet Blue#1161 at 1:29pm arrive 4:38pm ...I think this is better for them...can they take 2 cats? We can get extra leg room for them

is there anything closer to departure at 1pm that allows pets?

what is the price of coach please?

Will Delta work?

DL 2436 24DEC LGA PBI 1200N 307P

## Regards, (cont.)

- Price: $1466.75 per ticket, business class
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Office hours: Mon–Fri 9AM–5:30PM EST
- Message: "On it."
- Booking request:
  - Passengers: Karyna and [redacted]
  - Date/time: Monday, Dec 24, departing around 1 PM
  - Route: NY → PB
  - Pets: Reserve for 2 cats (they pay for cats at airport)
  - Class: Check business class
- Signatures: Natalia (Natasha) Molotkova (appears twice); several fields are blacked out/[redacted]
- Sent from my iPhone