<table><tr><th>From: </th><th></th></tr><tr><td>Sent:</td><td>Friday, January 20, 2012 3:36 PM</td></tr><tr><td>To:</td><td>Client Service Prada EU</td></tr><tr><td>Subject:</td><td>Re: Prada: Order</td></tr></table>

Can you please tell me why=you can not process the order from your website? It says the bag is availab=e online.

On Jan 20, 2012, at 11:21 AM, Client Service Prada E= <client.service.eu@prada=com <mailto:client.service.eu@prada.com> > wrote:

Dear Jeffrey Epstein,

We regret to inform you that w= cannot proceed with your order.

Your credit card has not been=charged.

You are welcome to place a te=ephone order with one of our stores in Europe.

By clicking on the 'store loc=tor' tab on www.prada.com <http://www.prada.com> you will be a=le to view the contact telephone numbers for our Prada stores.</=pan>

Best regards

Prada Client Service

De : ██████████ [mailto:██████████]
Envoyé : vendredi 20 janvier 2012 15:35
À : Client Service Prada EU
Objet : Re: Prada: Order ██████

I'm sorry, I don't spe=k French. Can you please tell me the message below in English. Thank you.&n=sp;

On Jan 20, 2012, at 10:27 AM, Client Service Prada EU <client.service.eu@prada.com <mailto:=lient.service.eu@prada.com> > wrote:=/o:p>

Nou= avons le regret de vous informer que nous ne pouvons poursuivre votre comm=nde.

Vou= etes invite a passer une commande par telephone d=ns l'un de nos magasins en Europe.

pour faire appara4,=AEtre les coordonnees telephoniques de nos magasins Prada.</=pan>

Pra=a Client Service