To: Natalia Molotkova
From: 
Sent: Fri 1/18/2019 9:39:08 PM
Subject: Re: Cancel  ticket!

Thx

Sent from my iPhone

On Jan 18, 2019, at 4:35 PM, Natalia Molotkova <██████████████████████████████ wrote:

- Document: Email thread screenshot (contains blacked-out redactions)
- Role shown: Centurion Relationship Manager (name redacted)
- Office hours: Mon through Friday 9AM–5:30PM EST
- Messages (redacted names shown as [REDACTED]):
  - "[REDACTED]: OK, done, cancelled."
  - "[REDACTED]: Yes please. We must per [REDACTED]'s request."
  - "Sent from my iPhone"
  - "[REDACTED]: Hi, I can cancel it, but it is non-refundable ticket, no credit. OK to proceed?"
  - "[REDACTED]: Hi [REDACTED]. We need to cancel [REDACTED] ticket please. She will not take the trip. Rec loc #XPRPWJ. Thanks"
- Visuals: Multiple black boxes/redactions covering contact details and portions of text

## Sent from my 'Phone

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