To: Bella Klein
From: Lesley Groff
Sent Fri 1/4/2019 1:39:17 PM
Subject Credit for Emma Rod Larsen's Apple watch..

Morning! Just want to make sure you watch for the credit for Emma Rod Larsen's watch. Merwin shipped it back on Dec. 20th...not sure how long it take for Apple to issue a credit. Was just thinking about it.

Begin forwarded message:

Key information from the email thread:

*   **Subject:** Re: Confirmation from FedEx Email/Online Label
*   **Date:** December 20, 2018 at 4:13:20 PM EST
*   **From:** Merwin Dela cruz
*   **To:** Lesley Groff, Richard Kahn, Bella Klein
*   **Content:** Confirmation of package drop-off.
*   **Lesley Groff** inquired if **Merwin** sent the watch back yet.
*   **Merwin** confirmed he would drop it off that day.
*   A forwarded message from **Martin O'Brien, Apple Business**.

From: "Martin O'Brien, Apple Business

UES"
<uppereastsidebusiness@apple.com>
Subject: Fwd: Confirmation from FedEx Email/Online Label
Date: December 18, 2018 at 12:05:19 PM EST
To: Lesley Groff
Cc: Rich Kahn
<erwin
dela cruz <[REDACTED]>

## Hi Lesley & Merwin -

Please see below return label for the watch (Part N1TUG2LL/A) ordered for Emma Rod Larsen.

Any questions, please let me know!
Best Wishes,
Martin O'Brien
Business Expert
Apple Upper East Side

uppereastside@apple.com
www.apple.com/retail/uppereastside
Office Hours: M-F, 9am-5pm

Begin forwarded message:

From: FedEx Email/Online Label
NoReply <EmailLabel@fedex.com>
Subject: Confirmation from FedEx
Email/Online Label
Date: December 18, 2018 at 10:43:24
AM EST
To: 
Reply-To: donotreply@fedex.com

## Hello HBRK ASSOCIATES INC,

A.R. has provided you with a return label for the shipment below.

Shipment details
Ship to: A.R.
Access label by: 01-01-2019

## Hello HBRK ASSOCIATES INC, (cont.)

Return Merchandise Authorization (RMA) #: 6596099287

For questions about your shipment call A.R. at <u>800-692-7753.</u>

<u>II</u>

Printing your label

You may <u>print your label</u> until 01-01-2019.

Once you've printed your label, you have five (5) days (ending at midnight, Central Standard Time) to reprint the same label.

## Troubleshooting

If you are unable to print your label using the link provided above, go to FedEx Return Label and enter User ID EMMARODLAR and Password 8raWKP6a6z.
If you have other questions, call FedEx technical support at 1.877.339.2774 for assistance.

Want to learn more about simplifying your returns? Check out <u>FedEx®Returns Solutions.</u>