To:
From: Natalia Molotkova
Sent: Wed 8/15/2018 3:12:55 PM
Subject: Tickets for Ann Rodriquez and Emery Poleon

Title: American Express ®

Yes, on it now. And it was OK fro me to issue tickets last night?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

I did. I tired to do it <u>last</u> night but American did not recognize the record locator. Can you please do for me todaY? his is number you need

Sent from my iPhone

did you see my email below?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We can do two seats together at extra fee (29 and 35 USD). I am about to leave now, you can get those seats on <u>aa com</u> or I will do it tomorrow, not sure if they still be available.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Checking seats, but was it OK to issue tickets?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Can we get them seats together on way to Miami?

Sent from my iPhone

Ok with disclosures.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $427.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

## Regards, (cont.)

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (STT) at 3.01pm

Please reply to this email and provide your authorization to proceed.

POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, waiting.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

name is with the QU!!

## Regards, (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Hours: Mon through Friday 9AM-5:30PM EST (appears twice)
- Names shown:
  - Ann M. Rodriquez
  - Emery I. Poleon
- Question in message: "is it RODRIQUEZ or RODRIGUEZ?"
- Passport format noted: "RODRIGUEZ/ANN M and POLEON/EMERY I"
- Status update: "correct...not yet! she is still waiting to hear from Sierra's school on exact dates..! thanks for asking"
- Follow-up question: "So, baby Sierra is not traveling?"
- Several contact lines are redacted ([REDACTED]) in the image.

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

excellent! please issue these tickets...

## Emery

AA 943 19AUG STT MIA 0219P 0520P

TOTAL FARE - USD 215.96

Ann

1 AA 943 19AUG STT MIA 0219P 0520P 2 AA 1391 24AUG MIA STT 1219P 0301P

TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Emery (cont.)

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

## From: STT-MIA

AA#943
Departing: Aug 19th, 2018
Departing time from STT: 2:19pm arrive Miami 5:20pm
Passengers: Ann Rodriguez & Emery Poleon

American <u>Airlines#??</u>
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon:
Ann Rodriquez:

Pricing please? thanks!

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Arnenean Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and.or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Please issue below tickets for Ann and Emery as shown below.

Sent from my iPhone



Ok with disclosures.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## From: STT-MIA (cont.)

Hours: Mon through Friday 9AM-530PM EST

## RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $427.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (S17) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (STT) at 3.01pm

Please reply to this email and provide your authorization to proceed.

## POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h lm Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, waiting.

## POLEON/EMERY I (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

████████████████████

Hours: Mon through Friday 9AM-530PM EST

name is with the QU!!

Let me email Ann, but I am pretty sure the names are as below (She sent to me the below in a prior
email...but I want to make sure)

Ann M. Rodriquez █████
Emery I. Poleon ████

is it RODRIQUEZ or RODRIGUEZ?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

████████████████████

Hours: Mon through Friday 9AM-530PM EST

correct...not yet!
she is still waiting to hear from Sierra’s school on exact dates..! thanks for asking

How names are in passports?
RODRIGUEZ/ANN M and POLEON/EMERY I

Regards,
Natalia (Natasha) Molotkova

## POLEON/EMERY I (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So, baby Sierra is not traveling?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

excellent! please issue these tickets...

Emery

AA 943 19AUG SU MIA 0219P 0520P

TOTAL FARE - USD 215.96

Ann

1 AA 943 19AUG STT MIA 0219P 0520P
2 AA 1391 24AUG MIA STT 1219P 0301P

TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## POLEON/EMERY I (cont.)

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

From: STT-MIA
AA#943
Departing: Aug 19th, 2018
Departing time from STT: 2:19pm arrive Miami 5:20pm
Passengers: Ann Rodriquez & Emery Poleon

American Airlines#??
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon:
Ann Rodriquez:

Pricing please? thanks!

Privacy Statement | Visit the Centurion Card website

## POLEON/EMERY I (cont.)



Ok with disclosures.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $427.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (STT) at 3.01pm

Please reply to this email and provide your authorization to proceed.

## POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## POLEON/EMERY I (cont.)

- Business hours (repeated): Mon through Friday 9AM–5:30PM EST
- Role (signed): Centurion Relationship Manager (appears more than once)
- Short messages: "OK, waiting." ; "correct...not yet!"
- Note: multiple large black/redaction blocks present
- Query about spelling: "is it RODRIQUEZ or RODRIGUEZ?"
- Emphasis line: "name is with the QU!!"
- Mentions emailing a colleague and lists two names (redacted in image) with one shown as "Ann M." (full names redacted)

## POLEON/EMERY I (cont.)

<table><tr><th>she is still waiting to hear from Sierra's school on</th><th>exact dates..! thanks for asking</th></tr><tr><td>How names are in passports?
RODRIGUEZ/ANN M and POLEONIEMERY I</td><td></td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova</td><td></td></tr><tr><td>Centurion Relationship Manager</td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>So, baby Sierra is not traveling?</td><td></td></tr><tr><td>Regards, </td><td></td></tr><tr><td>Natalia (Natasha) Molotkova</td><td></td></tr><tr><td>Centurion Relationship Manager</td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>excellent! please issue these tickets...</td><td></td></tr><tr><td>Emery </td><td></td></tr><tr><td>AA 943 19AUG STT MIA 0219P 0520P</td><td></td></tr><tr><td>TOTAL FARE - USD 215.96</td><td></td></tr><tr><td>Ann </td><td></td></tr><tr><td>1 AA 943 19AUG STT MIA 0219P 0520P</td><td></td></tr><tr><td>2 AA 1391 24AUG MIA STT 1219P 0301P</td><td></td></tr></table>

## POLEON/EMERY I (cont.)

TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

From: STT-MIA
AA#943
Departing: Aug 19th, 2018
Departing time from STT: 2:19pm arrive Miami 5:20pm
Passengers: Ann Rodriquez & Emery Poleon

American Airlines#??
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon: ██████████
Ann Rodriquez: ██████████

## POLEON/EMERY I (cont.)

## Pricing please? thanks!

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved



American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express end you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the • / • only remedy for any claims relating to services or products provided by the service provider is against the service provider • and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

did you see my email below?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We can do two seats together at extra fee (29 and 35 USD). I am about to leave now, you can get those seats on aa.com or I will do it tomorrow, not sure if they still be available.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Checking seats, but was it OK to issue tickets?

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Can we get them seats together on way to Miami?

Sent from my iPhone

Ok with disclosures.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: 5427.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (STT) at 3.01pm

Please reply to this email and provide your authorization to proceed.

## POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h lm

## POLEON/EMERY I (cont.)

Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
█████████████████████████████████████

Hours: Mon through Friday 9AM-530PM EST

OK, waiting.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████████████

Hours: Mon through Friday 9AM-530PM EST

name is with the QU!!

Let me email Ann, but I am pretty sure the names are as below (She sent to me the below in a prior
email...but I want to make sure)

Ann M. Rodriquez ██████████                         -
Emery I. Poleon █████████

is it RODRIQUEZ or RODRIGUEZ?

Regards,
Natalia (Natasha) Molotkova

## POLEON/EMERY I (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...not yet!
she is still waiting to hear from Sierra's school on exact dates..! thanks for asking

How names are in passports? RODRIGUEZ/ANN M and POLEONIEMERY I

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So, baby Sierra is not traveling?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

excellent! please issue these tickets...

## POLEON/EMERY I (cont.)

Emery

AA 943 19AUG STT MIA 0219P 0520P

TOTAL FARE - USD 215.96

Ann

1 AA 943 19AUG STT MIA 0219P 0520P 2 AA 1391 24AUG MIA STT 1219P 0301P

TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

From: STT-MIA
AA#943
Departing: Aug 19th, 2018

## POLEON/EMERY I (cont.)

Departing time from STT: 2:19pm arrive Miami 5:20pm Passengers: Ann Rodriquez & Emery Poleon

American Airlines#??
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon
Ann Rodriquea

Pricing please? thanks!

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## Please issue below tickets for Ann and Emery as shown below.

Sent from my iPhone

Ok with disclosures.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $427.96.

• Ticket is non-refundable, change - difference in fare applies.

## • Sun 19 Aug - American Airlines 943 - Economy - 3h 1m

Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm

## • Sun 19 Aug - American Airlines 943 - Economy - 3h 1m (cont.)

Arriving: Miami Airport, (MIA) at 5.20pm

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (S17) at 3.01pm

Please reply to this email and provide your authorization to proceed.

POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (S17) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, waiting.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

name is with the QU!!

## Regards, (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Business hours (signature): Mon through Friday 9AM–5:30PM EST
- Names mentioned:
  - Ann M. Rodriquez (also questioned: "is it RODRIQUEZ or RODRIGUEZ?")
  - Emery I. Poleon / POLEON
  - Sierra (referred to as "baby Sierra")
- Passport formatting noted: "RODRIGUEZ/ANN M and POLEON/EMERY I"
- Status/notes: "correct...not yet! she is still waiting to hear from Sierra's school on exact dates..!" and question "So, baby Sierra is not traveling?"
- Redactions: contact details shown as blacked-out blocks in the signature.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

excellent! please issue these tickets...

Emery

AA 943 19AUG STT MIA 0219P 0520P

TOTAL FARE - USD 215.96

Ann

1 AA 943 19AUG STT MIA 0219P 0520P 2 AA 1391 24AUG MIA STT 1219P 0301P

TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

From: STT-MIA
AA#943
Departing: Aug 19th, 2018
Departing time from STT: 2:19pm arrive Miami 5:20pm
Passengers: Ann Rodriguez & Emery Poleon

American <u>Airlines#??</u>
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon:
Ann Rodriquez:

Pricing please? thanks!

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Ok with disclosures.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

RODRIGUEZ/ANN M

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $427.96.

	• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h lm Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

• Fri 24 Aug - American Airlines 1391 - Economy - 2h 42m Departing: Miami Airport, (MIA) at 12.19pm Arriving: Cyril E. King Airport, St. Thomas (STT) at 3.01pm

Please reply to this email and provide your authorization to proceed.

POLEON/EMERY I

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $215.96.

• Ticket is non-refundable, change - difference in fare applies.

• Sun 19 Aug - American Airlines 943 - Economy - 3h 1m Departing: Cyril E. King Airport, St. Thomas (STT) at 2.19pm Arriving: Miami Airport, (MIA) at 5.20pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, waiting.

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

- Document: email screenshot about confirming name spellings and passport name formats.

- Hours (appears twice): Mon through Friday 9AM–5:30PM EST

- Key lines (names redacted):
  - "Let me email Ann, but I am pretty sure the names are as below (She sent to me the below in a prior email...but I want to make sure)"
  - "Ann M. [REDACTED]"
  - "Emery I. [REDACTED]"
  - "is it RODRIQUEZ or RODRIGUEZ?"
  - "Regards, [REDACTED]"
  - "Centurion Relationship Manager"
  - "correct...not yet! she is still waiting to hear from [REDACTED]'s school on exact dates..! thanks for asking"
  - "How names are in passports? RODRIGUEZ/ANN M and POLEON/EMERY I"

- Main purpose: confirm correct spelling of surnames and how names appear in passports.

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

So, baby Sierra is not traveling?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

excellent! please issue these tickets...

Emery AA 943 19AUG STT MIA 0219P 0520P TOTAL FARE - USD 215.96 Ann 1 AA 943 19AUG STT MIA 0219P 0520P 2 AA 1391 24AUG MIA STT 1219P 0301P TOTAL FARE - USD 427.96

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

thanks...and you saw we need to purchase the biz seats for the 2 architects (xavier and Kifah)

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need the below tickets for Ann and Emery, coach seats (Mom, Ann, is dropping off her daughter at school...so round trip for Ann and one way for Emery):

From: STT-MIA
AA#943
Departing: Aug 19th, 2018
Departing time from STT: 2:19pm arrive Miami 5:20pm
Passengers: Ann Rodriquez & Emery Poleon

American Airlines#??
From: MIA-STT
Departing: Aug 24th, 2018
Departing time from MIA: 12:19pm
Passenger: Ann Rodriquez

Emery Poleon:
Ann Rodriquez:

Pricing please? thanks!

## Regards, (cont.)