To:
From: Kathy Ruemmler
Sent  Fri 8/10/2018 10:33:52 PM
Subject  Re: mytheresa.com: confirmation of receipt us11388989

No, but I wonder if it got caught up in customs? I ordered something else from there and I had to sign a power of attorney to get it released from customs! Do we have a tracking number?

On Aug 10, 2018, at 5:12 PM, wrote:

Did your order arrive!?

Sent from my iPhone

On Aug 7, 2018, at 10:54 AM, Kathy Ruemmler < a> wrote:

Will do!

On Aug 7, 2018, at 10:51 AM wrote:

He's so good Hope you enjoy the coat and the bag I chose UPS since it stated it should arrive faster! Please do confirm with me once received..

On Aug 7, <u>2018, at 10:39 AM, Kath</u>
Ruemmler >
wrote:

It was part of a collaborative process.



On Aug 7, 2018, at 10:33 AM,
wrote:

for sure! Really beautiful !!

On Aug 7, 2018, at
10:29 AM, Kathy
Ruemmler

wrote:

Thank you!!! So exciting!

Begin forwarded message:

Key information from the image:

*   **From:** "mytheresa.com"
*   **Date:** August 7, 2018, at 10:20:12 AM EDT
*   **To:** (redacted)
*   **Subject:** mytheresa.com: confirmation of receipt
*   **us:** 11388989

NEW ARRIVALS-DESIGNERS-CLOTHING-SHOES-

# CONFIRMATION OF RECEIPT - YOUR ORI

Dear Mr. Jeffrey Epstein,

Thank you for placing your order with <u>mytheresa.com.</u>

This email contains all details relating to your order.

If you have any questions regarding your order or require furt an email at or visit our <u>conta<</u>

# CONFIRMATION OF RECEIPT - YOUR ORI (cont.)

Please refer to the order number below when making any inc

Best wishes,
Your <u>mytheresa.com</u> team

PERSONAL ORDER INFORMA

Order No.
us11388989
Date
2018-08-07

Payment Method
card type: Amex
Card number: ███████

# CONFIRMATION OF RECEIPT - YOUR ORI (cont.)

## Shipping M

Option

UPS Expres

mytheresa.

<table><tr><th>Billing Address</th><th>Shipping A</th></tr><tr><td>Jeffrey Epstein</td><td>Kathy Ruen</td></tr><tr><td>9 East 71st Street</td><td></td></tr><tr><td>10021 New York</td><td></td></tr><tr><td>US </td><td>US </td></tr></table>

ITEMS ORDERED

# CONFIRMATION OF RECEIPT - YOUR ORI (cont.)

## Shipping M (cont.)

FENDI
Fur-trimmed plaid wool coat
Size: 40
P00332395-2

lx $ 4,208.31
duties, handling*:-$ 591.69
$ 4,800.00
FENDI
Runaway Small leather shoulder be.
Size: -
P00337984-1

lx $ 1,744.70
duties, handling*:-$ 245.30
$ 1,990.00

* Please note, customs duties and handling fees ca
CUSTOMER CARE CONTACT INFO

# CONFIRMATION OF RECEIPT - YOUR ORI (cont.)

## Shipping M (cont.)

The image contains the text "EMAIL US" and an email icon above it, along with a black horizontal bar below.

# CHECK OUT WHAT'S NE'

- Transcribed text (centered, lower area): "FOLLOW US ON:"
- Visual elements: short horizontal underscore to the right of the text; three thin vertical rule lines stacked along the left edge
- Surrounding context (from user): "CHECK OUT WHAT'S NE'" and "mytheeeee.com GmbH"
- Likely purpose: placeholder for social-media icons/links.

mytheeeee.com GmbH

<table><tr><th>Office</th><th>Logistics</th><th>C•</th></tr><tr><td>Einsteinring 9</td><td>Marsstrasse 6 a -c</td><td>Pi</td></tr><tr><td>85-60-9 Aschheim/Munich</td><td>85-55-1 Kirchheim-Heimstetten</td><td>Fi</td></tr><tr><td>Germany</td><td>Germany</td><td>E</td></tr><tr><td></td><td></td><td>cs, </td></tr></table>

HypoVereinsbank München - Acc. Number: ██████████████████████
DE██████████████████ - S██████████████████
Registered office: Munich/Germany - Commercial registry: Munich HRB
number: ███████████
Managing Directors: Sebastian Dietzmann, Michael Kliger, Tracy M. Pres

This email was sent to:

To ensure that our fashion alerts aro directly sent to your inbox. please your contacts.

# CHECK OUT WHAT'S NE' (cont.)

# CHECK OUT WHAT'S NE' (cont.)

## GENERAL TERMS AND CONDITIONS 0

# CHECK OUT WHAT'S NE' (cont.)

## § 1 General

<u>mvtheresa.com</u> GmbH, Einsteinring 9, 85.60.9 Aschheim/Miinchen, r <u>Dietzmann,</u> Michael Kliger, Tracy M. Preston, T. Dale Stapleton, pho hereinafter <u>"mytheresa.com*</u> or 'we"). operates an address <u>wsw milneresa.com</u> (the •Website'). All orders placed by you deliveries and services are governed exclusively by the General Terms a below, as applicable at the time the order is placed. We do not accept a conditions from the customer except where specifically agreed in writing

The European Commission provides a platform for the out-of-court resolt which can be viewed under <u>http://ec.euroos.eutodr.</u>

We are not willing to enter into dispute resolution proceedings before thi

# CHECK OUT WHAT'S NE' (cont.)

## § 2 Contracts

1. The languages available for contracts depend on the country of destin

<table><tr><th>Destination</th><th>Available languages</th></tr><tr><td>Germany</td><td>German. English</td></tr><tr><td>Austria</td><td>German. English</td></tr><tr><td>Switzerland</td><td>Gorman. English, Italian. French</td></tr><tr><td>Italy</td><td>German. English. Italian</td></tr><tr><td>Francs</td><td>German, English. French</td></tr><tr><td>UK</td><td>English</td></tr><tr><td>USA</td><td>English</td></tr><tr><td>Japan</td><td>English</td></tr><tr><td>Middle East'</td><td>English. Arabic</td></tr><tr><td>Singapore</td><td>English</td></tr><tr><td>Hong Kong</td><td>English</td></tr><tr><td>China</td><td>English. Chinese</td></tr><tr><td>Korea</td><td>English. Korean</td></tr><tr><td>Australia</td><td>English</td></tr><tr><td>Netherlands</td><td>German. English</td></tr><tr><td>Other EU Member States</td><td>German. English. French</td></tr><tr><td>Non•EU European countries</td><td>English</td></tr><tr><td>Other destinations</td><td>English</td></tr></table>

Middle East: Bahrain, Qatar, Kuwait, Oman, Saudi-Arabia, UAE

2. The presentation of products on our Website does not constitute any i purchase contract.

3. By submitting the order form provided on our Website to us you are p purchase contract with us. You submit an offer by entering all required i

# CHECK OUT WHAT'S NE' (cont.)

## § 2 Contracts (cont.)

process and posting the order form to us by using the button 'complete i your offer you will be able to view the details input by you and correct ar provided.

4. On receipt of your order we will send you an 0-mail confirming retold details of your order (order confirmation). Please note that our order con declaration of acceptance of your contractual offer but serves for inform;

5. A purchase contract between you and <u>rpwtherestcont</u> will become offi accepted the offer by dispatching the goods ordered. If payment in advai option. the goods will be dispatched only after the full amount has boon

6. mytheresa.com has the right to refuse any offer without stating a reas legitimate grounds to suspect that the goods purchased via the internet commercial basis.

# CHECK OUT WHAT'S NE' (cont.)

## § 3 Cancellation policy advisory

The cancellation policy applies solely to consumers under § 13 of the Ge

# CHECK OUT WHAT'S NE' (cont.)

## CANCELLATION POLICY

You may repeal your contract of purchase within 14 days without ha

The allocated cancellation timeframe is 14 days, effective the day ft party, who may not be the carrier/courier, took said commodities in.

To administer your right to cancel your order, you have to inform to Marsstrasse 6 a -c. 85551 <u>Kirchheim-Heimstetten. Germany</u> Fax: by sendint stating that you are repealing your contract of purchase (for exampl mail, fax, or an email). You may use the cancellation template that i mandatory to use this template.

It will suffice to send us your notification of repeal within the given order for the 14-day cancellation timeframe to be granted.

# CHECK OUT WHAT'S NE' (cont.)

## CONSEQUENCES

If you repeal your contract of purchase, we are obligated to refund received from you, including shipping costs (excluding additional s choosing a different shipping option, other than the regular standar offer) immediately and within 14 days at most, effective the day tha•

The payment method which was used to make the transaction will a reimbursement, unless we have explicitly agreed to something else. fees for the reimbursement.

We reserve the right to withhold the reimbursement until we have r until we have received your notification that you have returned the

The items have to be sent back to us immediately and no later than which you have notified us of the cancellation of this contract. The

# CHECK OUT WHAT'S NE' (cont.)

## CONSEQUENCES (cont.)

granted if the items are sent back within fourteen days. All return s

You are only required to compensate us for any loss in value if the back to unnecessary handling, which goes beyond the admissible p item, its characteristics and functionality.

# CHECK OUT WHAT'S NE' (cont.)

## REASONS TO TERMINATE THE CANCELLATION POLICY

The cancellation policy is only in place if the product bought hasn't Personalisation of garments renders the cancellation policy inactive

# CHECK OUT WHAT'S NE' (cont.)

## End of advisory

Cancellation template

You can download the cancellation template <u>nere.</u> We will also send you template as soon as the contract has been concluded

# CHECK OUT WHAT'S NE' (cont.)

## § 4 Voluntary returns right

I. In addition to your legal right of return <u>mytheresa.cem</u> also offers the return,

All of the items featured on <u>mytheresa com</u> can be returned to <u>mytherosi</u> The voluntary right of return only applies to non-faulty items that are in I been worn. altered or washed with all tags attached.

- 2 Return shipments

2.1. All return shipments will be at our expense. if the following atavism

- 2.2 All return shipments are made solely using the same service as the i using the way bill or return sticker that is enclosed in the original ;niche! and instructions for returning items will be enclosed in your package

- 2.3 Please note that we can only accept returns from the country which shipment was sent to Austria. for instance, we can only accept a return

2.4. In case of a return, we will refund the money onto your account/tree currency fluctuations will not be refunded.

2.5. Please send all returns to: <u>mythereS0 C0m</u> GmbH, klarsstrasse 6 a-c Germany,

3. If you have questions regarding our returns policy. please contact a c

email:

Phone:

Fax: +

This voluntary right of return does not limit your loge rights nor does it I mentioned cancellation policy.

# CHECK OUT WHAT'S NE' (cont.)

## § 4 Voluntary returns right (cont.)

§ 5 Prices; product presentation; availability: Gift Card; promotion c

1. The prices stated on our Website www.mytheresa.com at the time of

2. The goods offered at <u>mytheresa corn</u> are presented on the Website in the actual products. Minor discrepancies between the presentation and t as a defect in the goods ordered.

3. If you have ordered several items at the same time, the products may Sec. 286 BGB remains unaffected. Shipping charges will be incurred on

4. Gift Card

4.1 The Gift Card can be used to purchase any article available on our v. Gift Cards — prior to its expiration date.

4.2 Exchanges or reimbursements of your gift card are only applicable it withdrawal rights and conditions.

4.3 The Gift Card is only valid in countries that we ship to in the respect website. The Gift Card can only be used in the destination country. dote Card.

4.4 When purchasing the Gift Card you may choose between sending tht regular mail.

4.5 <u>mytheresa.com</u> reserves the right to cancel or block the Gift Card. if reasons. for example. in case of loss or misuse of the Gift Card. You wil <u>mvtheresa.corn</u> in the case of cancelling or blocking the Gift Card.

5. Promotion Code

- 5.1 Promotion codes have different time periods of validity and are appli available on the website. except additional Gift Cards. To determine the the document which contains the promotion code.

5.2 Exchanges or reimbursements of promotion codes, which were part c you may have received on behalf of <u>mytheresa.com,</u> are non-permissible promotional codes is not permissible outside of the standard return time• conditions.

5.3 <u>mytheresa.com</u> reserves the right to cancel or block the promotion c

legal reasons. for example. in case of loss or misuse of the promotion cc

immediately by <u>mytheresa.com</u> in the case of cancelling or blocking the

5.4 Return policy for orders purchased using a promotion code:

If you make use of legal right of return or our voluntary return policy. yet amount of the returned items. If you are returning only ono of the items i promotion code will be adjusted accordingly, and only the amount releva refunded. The promotion code loses its validity proportionate to the wort returning your complete order, the amount paid will be refunded in lull. longer be applied to future purchases. Please note that promotion codas b replaced or refunded.

# CHECK OUT WHAT'S NE' (cont.)

## § 4 Voluntary returns right (cont.)

# CHECK OUT WHAT'S NE' (cont.)

## § 6 Storage of contract data

We store your order data. If you wish to print your order, you may do so 'acknowledgment of receipt'. It will appear on your screen once you hav clicking the 'complete purchase button and your credit card details hav

In addition, you will receive an email order confirmation stating all dotal cancellation template. which can be printed.

# CHECK OUT WHAT'S NE' (cont.)

## § 7 Shipping & dispatch

1. Your package will be shipped with either 0HL or UPS. depending on t you may choose DHL Standard. DHL Express, UPS Express. or UPS Sta method. <u>Mytheresa.com</u> is liable for any potential transport risks.

2. The goods will be ready for dispatch on or after the day following your delivery will be made within 1 to 5 business days to the shipment addres depending on the shipment method and place of delivery chosen. If payn payment option. the goods will be dispatched only after the full purchasc account.

3 Deliveries to non-EU destinations

3a) Deliveries to Switzerland

Based on experience. deliveries to Switzerland take 1 to 3 business days the insurance of the goods and all costs incurred for shipping document: indicated include value-added tax as applicable in Switzerland as well al but are exclusive of German value-added tax.

In case of a return, customs duties and handling fees can be refunded oi

3b) Deliveries to Japan

Based on experience. deliveries to Japan take 2 to 5 business days. Pie, insurance of the goods and all costs incurred for shipping documents. TI include value-added tax as applicable in Japan as well as customs and I exclusive of German value-added tax.

In case of a return, customs duties and handling fees can be refunded oi

3c) Deliveries to the USA

Based on experience, deliveries to the USA take I to 3 business days. P insurance of the goods and all costs incurred for shipping documents. TI include customs and handling charges, but are exclusive of German vale.

In case of a return. customs duties and handling fees can be refunded of

3d) Deliveries to the Middle East

(GCC including: Bahrain. Kuwait, Oman. Qatar. U.A.E. Saudi Arabia)

# CHECK OUT WHAT'S NE' (cont.)

## § 7 Shipping & dispatch (cont.)

Based on experience, deliveries to the Middle East take 1-4 business cla: insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties and handling fees. but excl

In case of a return, customs duties and handling fees can be refunded oi

3e) Deliveries to Hong Kong

Based on experience. deliveries to Hong Kong take 2-4 business days. P insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties and handling fees. but excl

In case of a return, customs duties and handling fees can be refunded oi

3f) Deliveries to Australia

Based on experience, deliveries to Australia lake 2-5 business days. Ple insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of customs duties. handling fees. and goods German sales tax.

In case of a return, customs duties and handling fees can be refunded oi

3g) Deliveries to Singapore

Based on experience, deliveries to Singapore take 2-4 business days. PI insurance costs of the merchandise as well as the costs for any accompi prices are shown inclusive of all taxes and handling fees but exclusive o-

In case of a return, customs duties and handling fees can be refunded oi

3h) Deliveries to mainland China

Based on experience, deliveries to mainland China take 2 to 5 business - cover the insurance of the goods and all costs incurred for shipping doct indicated include value-added tax as applicable in mainland China as we charges, but are exclusive of German value-added tax.

In case of a return. customs duties and handling fees can be refunded oi

30 Deliveries to other destinations

Based on experience, deliveries to countries liable to customs duties tak be aware that we cover the insurance of the goods and all costs incurrec product prices as indicated are exclusive of value-added tax and custom of German value-added tax. Please note that DHL will charge all import handling charges separately for each country. For any questions about 11 please e-mail to our Customer Care Team! <u>costomplarOamythgrosa col</u> responsible for any banking charges as may be incurred in foreign count

In case of a return. customs duties. import sales taxes and DHL handlint

4. Shipping charges

# CHECK OUT WHAT'S NE' (cont.)

## § 7 Shipping & dispatch (cont.)

<table><tr><th>Destination</th><th>Carrier</th><th>Shippi</th></tr><tr><td>Germany</td><td>-DHL Express</td><td>-19.00</td></tr><tr><td>Germany</td><td>DHL Standard</td><td>-5.95 E</td></tr><tr><td>Germany</td><td>-UPS Express</td><td>-19.00</td></tr><tr><td>Germany</td><td>-UPS Standard</td><td>-5.95 E</td></tr><tr><td>Munich only</td><td>-Courier</td><td>-15.00</td></tr><tr><td>Austria</td><td>-UPS Express</td><td>-19.00</td></tr><tr><td>Austria</td><td>-UPS Standard</td><td>-9.00 E</td></tr><tr><td>Italy</td><td>DHL Express</td><td>-19.00</td></tr><tr><td>Italy</td><td>-UPS Standard</td><td>&lt;-13.00</td></tr><tr><td>France</td><td>-DHL Express</td><td>-19.00</td></tr><tr><td>France</td><td>-UPS Standard</td><td>-13.00</td></tr><tr><td>Switzerland</td><td>-DHL Express</td><td>-25.00</td></tr><tr><td>UK</td><td>-DHL Express</td><td>-16.00</td></tr><tr><td>UK</td><td>-UPS Standard</td><td>&lt;-10.00</td></tr><tr><td>USA</td><td>-DHL Express</td><td>-25.00</td></tr><tr><td>USA</td><td>-UPS Express</td><td>-25.00</td></tr><tr><td>Japan</td><td>-DHL Express</td><td>-2,400</td></tr><tr><td>Middle East</td><td>-DHL Express</td><td>-20.00</td></tr><tr><td>Singapore</td><td>-DHL Express</td><td>-25.00</td></tr><tr><td>Hong Kong</td><td>-DHL Express</td><td>-200 HH</td></tr><tr><td>China</td><td>-DHL Express</td><td>-25.00</td></tr><tr><td>Korea</td><td>-DHL Express</td><td>-20.00</td></tr><tr><td>Australia</td><td>-DHL Express</td><td>-20.00</td></tr><tr><td>Netherlands</td><td>-DHL Express</td><td>-19.00</td></tr><tr><td>Netherlands</td><td>-UPS Standard</td><td>-13.00</td></tr><tr><td>European Union</td><td>-DHL Express</td><td>-19.00</td></tr><tr><td>European Union (except Malta and</td><td>UPS Standard</td><td>_ 13.00</td></tr><tr><td>Cyprus)</td><td></td><td></td></tr><tr><td>Non-EU European countries</td><td>-DHL Express</td><td>&lt;&lt;-34.00</td></tr><tr><td>Other Regions of Europe (AD. GG, IM,</td><td>_ UPS Standard</td><td>_ 19.00</td></tr><tr><td>JE, LI, NO)</td><td></td><td></td></tr><tr><td>Other destinations</td><td>-DHL Express</td><td>&lt;-20.00</td></tr></table>

Courier:

15.00 EUR, only in the Munich municipal area and only if paid by credit

ordered by 16:30 h CET. Mondays to Fridays (except public holidays).

Shipping charges will be incurred only once for deliveries in instalments

§ 8 Payment; default in payment; setoff; right of retention

1. Accepted methods of payment

Please pay for your mytheresa.com order in South Korea by:

PayPal
 Visa
 Visa Debit
 Master Card
 Master Card Debit
 American Express

# CHECK OUT WHAT'S NE' (cont.)

## § 7 Shipping & dispatch (cont.)

To change your country of delivery. please click <u>hgre.</u>

All payments and credit notes will be handled in the currency chosen for also currencies).

2. Payment using a Gift Card

2.1 When making a purchase using a Gift Card. simply enter the Gift Ca checkout. Click on 'add code' in the last step of the checkout. If the ord balance, please select the payment method with which you wish to cove Gift Card balance exceeds the order amount, you may use the same cod. amount remaining will be available until your credit balance has been us disbursement of the remaining Gift Card balance is not possible.

3. Payment using a promotion code

3.1 When making a purchase using a promotion code. simply enter the c field at checkout. Click on 'add code' in the last step of the checkout. If promotion code balance. please select the payment method with which y remaining.

# CHECK OUT WHAT'S NE' (cont.)

## 4. Set-off

The customer is barred from a set-off if the counter claim has no legal b decided upon. and is not undisputed or if a separate claim for damages i contract

5 Right of retention for commercial transactions

In mercantile trade. the right to the retention of goods and a service disc be enforced, with the exception of undisputed. legally determined counts covered in the same sales contract

# CHECK OUT WHAT'S NE' (cont.)

## § 9 Retention of title

The goods delivered remain property of <u>myTherese.com</u> until full paymen

# CHECK OUT WHAT'S NE' (cont.)

## § 10 Inquiries. complaints

For any inquiries about your order or complaints. please contact our Cus

email:
phone
fax: +

# CHECK OUT WHAT'S NE' (cont.)

## § 11 Warranty

Claims based on defects in the delivered goods shall be governed by the the exception that any claims for damages relating to defects shall be sL below.

# CHECK OUT WHAT'S NE' (cont.)

## § 12 Liability

# CHECK OUT WHAT'S NE' (cont.)

## § 12 Liability (cont.)

1. We accept unlimited liability for damage caused by intent or gross ne breaches by ordinary negligence of any major obligations or secondary o achievement of the contractual purpose at risk or whose fulfilment is ess performance of the contract and whose fulfilment customer could reason obligationi, shall be limited to foreseeable damage characteristic for thr for any breach by ordinary negligence of contractual obligations which al

2. Nothing in this shall prejudice our liability in the event of fraudulent c guarantee as to quality, for claims based on the Product Liability Act, ar life, limb or health. This shall not entail a reversal of the burden of proof

3. Any exclusion or limitation of the liability of <u>nwtherese.com</u> shall exte its employees, members of staff, representatives <u>and</u> vicarious agents.

# CHECK OUT WHAT'S NE' (cont.)

## § 13 Governing law, severability

1. All legal disputes arising out of or in connection with a purchase cont exclusively by German law to the exclusion of the UN Sales Convention.

2. If any provision is invalid. nothing in this shall prejudice the validity o hereof.