To: Amex Centurian Travel
From: 
Sent: Thur 5/23/2019 4:10:58 PM
Subject: Re: Change ticket 16MAY19 NALWUQ (Need hotel & train ticket!)

1st class is perfect.

On May 23, 2019, at 11:57 AM, Natalia Molotkova
<████████████████████████████████> wrote:

1st class - $327, Premier - $365.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████@██████████
██████████
Hours: Mon through Friday 9AM-530PM EST

lets do 2:01pm
can I have price of premium economy and biz? (or is it first?)

On May 23, 2019, at 11:49 AM, Natalia Molotkova <███████████████████████████████████> wrote:

Trains are:

At 2:01pm or 3:31pm, which one? What class?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

OK, working on train.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

for the moment we will not book this hotel for ███.. researching her to stay with a friend instead...
train ticket next! :)

On May 23, 2019, at 10:11 AM, Natalia Molotkova <████████████> wrote:

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to ch

INTERCONTINENTAL LONDON PARK
ONE HAMILTON PLACE PARK LANE
LONDON GB W1J 7QY

CLASSIC ROOM

<table><tr><th>** 429.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>439.00</td><td>EFF 31MAY-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply

SUPERIOR ROOM

<table><tr><th>**469.00</th><th>EFF 30MAY 01JUN</th></tr><tr><td>499.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply

DELUXE ROOM

<table><tr><th>**519.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>529.00</td><td>EFF 31MAY-01JUN</td></tr><tr><td>565.00</td><td>EFF 01JUN-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply

EXECUTIVE ROOM

<table><tr><th>**549.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>559.00</td><td>EFF 31MAY 01JUN</td></tr><tr><td>619.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

great. thanks

On May 23, 2019, at 9:40 AM, Natalia Molotkova <u><natalia.molotkovaOcenturion.com></u>

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████@████████
█████████
Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova <████████████████████

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $0.00 (exchange with r
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.

Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████████@████████████
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change █████ ticket to London
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket

FLIGHTS| HOTEL

██████████████████████████████

██████████████████████████████

RECORD LOCATOR: NALW

Y

DO NOT REPLY TO THIS EMAIL. Th
cannot accept incoming messages. If
Service at 1-██████████.

If airline tickets are purchased for this

<table><tr><th></th><th></th><th></th><th></th><th>Airline Baggage Fee/Rules may apply
<u>https://myamextravelcom/bacmage</u></th></tr><tr><td></td><td></td><td></td><td></td><td>Other Information</td></tr><tr><td></td><td></td><td></td><td></td><td>• CITIZENS OF FRANCE MUST CAR</td></tr><tr><td></td><td></td><td></td><td></td><td>Paris to Osaka</td></tr><tr><td></td><td></td><td></td><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td></td><td>Thu, May 16 2019, 01:55 PM
Paris </td></tr><tr><td></td><td></td><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td></td><td>Fri. May 17 2019, 08:45 AM
Osaka </td></tr><tr><td></td><td></td><td></td><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td></td><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td></td><td></td><td>Operated By Air France</td></tr><tr><td></td><td></td><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td></td><td></td><td>Duration:11 His 50 Mins</td></tr><tr><td></td><td></td><td></td><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td></td><td></td><td></td><td>Arrival TermMal:Terminal 1</td></tr></table>

<table><tr><th></th><th></th><th></th><th></th><th></th></tr><tr><td></td><td></td><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td></td><td></td><td>Your Seats: 108</td></tr><tr><td></td><td></td><td></td><td></td><td>W Premium Economy</td></tr><tr><td></td><td></td><td></td><td></td><td>Boeing 777-200I200Er</td></tr><tr><td></td><td></td><td></td><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td></td><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td></td><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td></td><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td></td><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td></td><td></td><td>British Airways</td></tr><tr><td></td><td></td><td></td><td></td><td>Operated By British Airways</td></tr><tr><td></td><td></td><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td></td><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td></td><td></td><td></td><td>Departure TermInal:Terminal 2</td></tr></table>

- Arrival Terminal: Terminal 5
- Image otherwise blank with faint vertical dotted grid lines

Arrival Terminal:Terminal 5

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

## FLIGHT CONFIRMATION

British Airways: KJWGU6

TRAV

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

## NEED EMERGENCY ASSISTANCE O
ASSIST HOTLINE

When you travel more than 100 miles f legal, financial or other select emergen including medical and legal referrals. P more. Card Members may be responsil service providers.

1-800-333-AMEX (toll-free) 1-715-343-

## NEED EMERGENCY ASSISTANCE O
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th></th><th></th><th>Manage </th></tr><tr><td></td><td></td><td></td><td></td><td></td><td>View and manage your Trip by logging

<u>Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>American Express recommends that yc
review <u>www.Visacentral.com</u> for the nu
requirements for your travel destinatior
Express cannot guarantee the accurac
expressly disclaims any liability for any
contained on that site.</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>You may receive customer service ent
receive email marketing offers from Art
mail practices. please review the Amer.
at <u>www amencanexpress cam/privacy</u></td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>See attached itinerary PDF or link for ft</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>PDF itinerary attachment:
If you are unable to view the PDF attac
Reader. Refer to website below to dowi</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td><u>http://www.adobe.comiproducts/acrobE</u> </td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>Thank you for choosing American Expr
pleasant trip.</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>Please be advised that certain mandak
not limited to, daily resort or facility fee
payable to the hotel operator at check-c
inquire with the hotel before your trip re
such charges.</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>Liability Statement. American Express
and its parent, subsidiaries, affiliates al</td></tr></table>

## NEED EMERGENCY ASSISTANCE O
ASSIST HOTLINE (cont.)

act as an agent for travel suppliers and shall not be liable for any loss. injury. e property resulting, directly or indirectly, suppliers. including but not limited to di services, cessation of operations. accic changes in fares, itineraries or scheduli earthquakes, floods, climatic aberratior unrest. strikes. riots, theft, disease, acc internet, telecommunications lines or fa systems. or any other cause beyond th

Intermediary Disclosure. Amex assists making arrangements that meet your it factors in identifying travel suppliers to itineraries. In this role, we are acting a≤ fiduciary. We want you to be aware tha as well as incentives for reaching sales time may also provide incentives to ow may also provide compensation to us f services that we perform for them, suct marketing channels. participating in ma technology initiatives. In addition, we re when customers use the American Exp products to pay for supplier products al enter into other business relationships including levels and types of compense subject to change. In identifying supplis may consider a number of factors. inch preferences. The relationships we havi suppliers we identify and the itineraries

California State Seller of Travel Registr State Seller of Travel Registration Num Registered Iowa Travel Agency.

## NEED EMERGENCY ASSISTANCE O
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>anrericanexpress comlphishing.</u> 4O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authored to act on behalf of American E: responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or l and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authori purposes.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability

• Total air reservation, including taxes and fees: $0.00 (exchange with refund

• Ticket is refundable, changes are subject to difference in fare.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m (cont.)

*   Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Hours: Mon through Friday 9AM-530PM EST.
*   Need to change a ticket to London and book Intercontinental hotel in London May 30-June 2.
*   Needs a train ticket from London.
*   Record Locator: NALWUQ.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m (cont.)

<table><tr><th></th><th></th><th></th><th>cannot accept incoming messages. If you ha
Service at 1-</th></tr><tr><td></td><td></td><td></td><td>If airline tickets are purchased for this itinera
Airline Baggage Fee/Rules may apply and c
<u>https://myamextravel.com/baggage</u></td></tr><tr><td></td><td></td><td></td><td>Other Information</td></tr><tr><td></td><td></td><td></td><td>⚫ CITIZENS OF FRANCE MUST CARRY A</td></tr><tr><td></td><td></td><td></td><td>Paris to Osaka</td></tr><tr><td></td><td></td><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td></td><td></td><td>DEPARTING</td></tr><tr><td></td><td></td><td></td><td>Thu, May 16 2019, 01:55 PM
Paris</td></tr><tr><td></td><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING</td></tr><tr><td></td><td></td><td></td><td>Fri, May 17 2019, 08:45 AM
Osaka</td></tr><tr><td></td><td></td><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td></td><td>Operated By Air France</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m (cont.)

<table><tr><th></th><th></th><th></th><th>Non-stop 
Duration:11 Hrs 50 Mins
Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 1</th></tr><tr><td></td><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td></td><td></td><td>W Premium Economy</td></tr><tr><td></td><td></td><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td></td><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td></td><td>British Airways</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m (cont.)

The image contains a series of vertical lines, suggesting a chart or grid-like structure. It's impossible to tell what data it represents without labels or context.

Operated By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure Terminal:Terminal 2
Arrival Terminal:Terminal 5

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELL

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE

<mark>When you travel more</mark> than <mark>100</mark> miles from <mark>h.</mark> legal, financial or other select emergency coc including medical and legal referrals, PP# XX

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th>more. Card Members may be responsible for
service providers.</th></tr><tr><td></td><td></td><td></td><td>1-800-333-AMEX (toll-free) 1-715-343-7977 i</td></tr><tr><td></td><td></td><td></td><td>Manage Your</td></tr><tr><td></td><td></td><td></td><td>View and manage your Trip by logging onto /</td></tr><tr><td></td><td></td><td></td><td><u>Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td></td><td>American Express recommends that you pert
review <u>www.Visacentral.com</u> for the most up
requirements for your travel destination. Due
Express cannot guarantee the accuracy of thi
expressly disclaims any liability for any inacc
contained on that site.</td></tr><tr><td></td><td></td><td></td><td>You may receive customer service emails evi
receive email marketing offers from Americar
mail practices, please review the American E
at <u>www.amencanexpress.com/privacy</u></td></tr><tr><td></td><td></td><td></td><td>See attached itinerary PDF or link for full tern</td></tr><tr><td></td><td></td><td></td><td>PDF itinerary attachment:
If you are unable to view the PDF attachment
Reader. Refer to website below to download</td></tr><tr><td></td><td></td><td></td><td><u>http fiwww adobe corn/products/acrobat/read</u></td></tr><tr><td></td><td></td><td></td><td>Thank you for choosing American Express CI
pleasant trip.</td></tr><tr><td></td><td></td><td></td><td>Please be advised that certain mandatory hol
not limited to, daily resort or facility fees, ma),
payable to the hotel operator at check-out fro</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

inquire with the hotel before your trip regardir such charges.

Liability Statement. American Express Trave and its parent, subsidiaries, affiliates and rep act as an agent for travel suppliers and you u shall not be liable for any loss. injury. expens property resulting, directly or indirectly, from suppliers, including but not limited to delays. services, cessation of operations, accidents c changes in fares. itineraries or schedules: or earthquakes, floods, climatic aberrations. act unrest. strikes, riots, theft. disease, accidents internet. telecommunications lines or facilities systems, or any other cause beyond the cont

Intermediary Disclosure. Amex assists you in making arrangements that meet your individt. factors in identifying travel suppliers to you ai itineraries. In this role. we are acting as an in fiduciary. We want you to be aware that cede as well as incentives for reaching sales targe' time may also provide incentives to our trave may also provide compensation to us for vari services that we perform for them, such as gi marketing channels. participating in marketin technology initiatives. In addition, we receive when customers use the American Express C products to pay for supplier products and ser enter into other business relationships with s including levels and types of compensation a subject to change. In identifying suppliers anc may consider a number of factors, including preferences. The relationships we have with suppliers we identify and the itineraries we re

California State Seller of Travel Registration I State Seller of Travel Registration Number: U Registered Iowa Travel Agency.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

Key entities: Natalia (Natasha) Molotkova, Centurion Relationship Manager, American Express.
Important information: Attachments: NALWUQ.pdf, NALWUQ_ItineraryCalendar.ics; Discussion about train, hotel, and air reservation. Air reservation including taxes and fees: $0.00. Email sent May 23, 2019, at 9:36 AM.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

Ticket is refundable, changes are subject to difference in fare.
Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to dep
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L

FLIGHTS | HOTELS | CARS

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

| Field | Value |
|---|---|
| Record locator | NALWUQ |
| Route | Paris → Osaka |
| Flight number | AF 292 |
| Departing | Thu, May 16, 2019 — 01:55 PM |
| Contact note | DO NOT REPLY TO THIS EMAIL. Customer Service: 1‑[redacted] |
| Baggage info link | https://myamextravel.com/baggage |
| Other information (partial) | "CITIZENS OF FRANCE MUST CARRY A V..." (truncated)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th>Paris </th></tr><tr><td></td><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td>Fri. May 17 2019, 08:45 AM</td></tr><tr><td></td><td></td><td></td><td>Osaka </td></tr><tr><td></td><td></td><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td></td><td>Operated By Air France</td></tr><tr><td></td><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td></td><td></td><td>Departure Termlnal:Temunal 2 F</td></tr><tr><td></td><td></td><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td></td><td></td><td>W Premium Economy</td></tr><tr><td></td><td></td><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td></td><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td></td><td>DEPARTING </td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th>Fri, May 31 2019, 12:55 PM
Tokyo 
Narita International Airport (NRT)

ARRIVING </th></tr><tr><td></td><td></td><td>Fri, May 31 2019, 05:20 PM</td></tr><tr><td></td><td></td><td>London </td></tr><tr><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td>British Airways</td></tr><tr><td></td><td></td><td>Operated By British Airways</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal 5</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>Your Seats: 11J</td></tr><tr><td></td><td></td><td>C Business Class</td></tr><tr><td></td><td></td><td>Boeing 787-9</td></tr><tr><td></td><td></td><td>Meals: Meals</td></tr><tr><td></td><td></td><td>Baggage: 2PC per adult</td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>British Airways: KJWGU6</td></tr><tr><td></td><td></td><td>TRAVELLE </td></tr><tr><td></td><td></td><td></td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th>E-TICKET 

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY</th></tr><tr><td></td><td></td><td></td><td>NEED EMERGENCY ASSISTANCE ON POUF
ASSIST HOTLINE</td></tr><tr><td></td><td></td><td></td><td>When you travel more than 100 miles from hor
legal, financial or other select emergency coorc
including medical and legal referrals, PP# XXX
more. Card Members may be responsible for tt
service providers.</td></tr><tr><td></td><td></td><td></td><td>1-800-333-AMEX (toll-free) 1-715-343-7977 (d

Manage Your T

View and manage your Trip by logging onto <u>An Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td></td><td>American Express recommends that you perioc
review <u>vrivw Visacentral.com</u> for the most up tc
requirements for your travel destination. Due tc
Express cannot guarantee the accuracy of the
expressly disclaims any liability for any inaccur
contained on that site.</td></tr><tr><td></td><td></td><td></td><td>You may receive customer service emails ever
receive email marketing offers from American I
mail practices. please review the American Exr
<u>atwwvr.americanexoress.com/privacy</u></td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th>See

PDF
If
Reader.

<u>http</u>

Thank
pleasant

Please
not
payable
inquire
such

Liability
and
act
shall
property
suppliers.
services.
changes
earthquakes.
unrest,
internet.
systems.

Intermediary
making
factors
itineraries.
fiduciary.
as
time
may
services
marketing
technology
when
products
enter
including</th><th>attached itinerary PDF or link for full terms

itinerary attachment:
you are unable to view the PDF attachment,
Refer to website below to download ar

&lt;u&gt;thinvw adobe.com/products/acrobattreadst&lt;/u&gt;

you for choosing American Express Cell
trip.

be advised that certain mandatory hotel
limited to. daily resort or facility fees. may t
to the hotel operator at check-out from
with the hotel before your trip regarding
charges.

Statement. American Express Travel f
its parent. subsidiaries. affiliates and repre
as an agent for travel suppliers and you urn
not be liable for any loss, injury. expense
resulting, directly or indirectly. from (1
including but not limited to delays. oi
cessation of operations. accidents or
in fares, itineraries or schedules: or (2
floods, climatic aberrations. acts
strikes, riots. theft, disease. accidents c
telecommunications lines or facilities.
or any other cause beyond the contro

Disclosure. Amex assists you in fi
arrangements that meet your individua
in identifying travel suppliers to you anc
In this role, we are acting as an indE
We want you to be aware that certair
well as incentives for reaching sales targets
may also provide incentives to our travel c
also provide compensation to us for varioi
that we perform for them, such as gra
channels, participating in marketing
initiatives. In addition. we receive ci
customers use the American Express Ca
to pay for supplier products and servi'
into other business relationships with sui
levels and types of compensation an&lt;</th></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<mark>subject to change. In identifying suppliers and</mark> I

may consider a number of factors, including <mark>su</mark>

preferences. The relationships we have with st

suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Nt State Seller of Travel Registration Number: UB Registered Iowa Travel Agency.

-NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and purposes.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

- Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38
- Ticket is refundable, changes are subject to difference in fare.
- Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to depart on 
intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P

FLIGHTS | HOTELS | CARS | C

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

RECORD LOCATOR: NALWUQ

YOUR TRIP

DO NOT REPLY TO THIS EMAIL. This message cannot accept incoming messages. If you have Service at 1-: .

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be found at https://myamextravel.com/baggage

Other Information

CITIZENS OF FRANCE MUST CARRY A VALID

Paris to Osaka

FLIGHT AF 292

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th>DEPARTING</th></tr><tr><td></td><td>Thu, May 16 2019, 01:55 PM
Paris</td></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>ARRIVING</td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM</td></tr><tr><td></td><td>Osaka</td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France</td></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop</td></tr><tr><td></td><td>Duration: 11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal: Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td>W Premium Economy
Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th>DEPARTING </th></tr><tr><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Fri, May 31 2019, 05:20 PM</td></tr><tr><td></td><td></td><td>London </td></tr><tr><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td>British Airways</td></tr><tr><td></td><td></td><td>Operated By British Airways</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal 5</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td>Your Seats: 11J</td></tr><tr><td></td><td></td><td>C Business Class</td></tr><tr><td></td><td></td><td>Boeing 787-9</td></tr><tr><td></td><td></td><td>Meals: Meals</td></tr><tr><td></td><td></td><td>Baggage: 2PC per adult</td></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>British Airways: KJWGU6</td></tr><tr><td></td><td></td><td>TRAVELLER </td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON VOL
ASSIST HOTLINE (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR'
ASSIST HOTLINE

When you travel more than 100 miles from norm legal. financial or other select emergency coordir including medical and legal referrals. PP# XXXX. more. Card Members may be responsible for the service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (dire

Manage Your Tri.

View and manage your Trip by logging onto <u>AME</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodic review <u>www.Visacentral.com</u> for the most up to c requirements for your travel destination. Due to f Express cannot guarantee the accuracy of the in expressly disclaims any liability for any inaccural contained on that site.

You may receive customer service emails even it

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR'
ASSIST HOTLINE (cont.)

<table><tr><th rowspan="7">receive
mail
at

See

PDF
If
Reader.

<u>http</u>

Thank
<change><s>pleasant</s></change>

Please
not
payable
inquire
such

Liability
and
act
shall
property
suppliers.
services.
changes
earthquakes.
unrest.
Internet,
systems.

Intermediary
making
factors
itineraries.
fiduciary.
as
time
may
services
marketing
technology</th><th>email marketing offers from American Ex
practices, please review the American Exprc
<u>www americanexpress com/privacv</u></th></tr><tr><td>attached itinerary PDF or link for full terms e</td></tr><tr><td>itinerary attachment:
you are unable to view the PDF attachment. er
Refer to website below to download and</td></tr><tr><td><u>llwww adobe comrproducts/acrobat/readster</u></td></tr><tr><td>you for choosing American Express Centt
trip.</td></tr><tr><td>be advised that certain mandatory hotel-i
limited to. daily resort or facility fees, may be
to the hotel operator at check-out from tl
with the hotel before your trip regarding th
charges.</td></tr><tr><td>Statement. American Express Travel RE
its parent. subsidiaries, affiliates and <change><s>represE</s></change>
as an agent for travel suppliers and you uncle
not be liable for any loss, injury, expense or
resulting. directly or indirectly, from (1) I
including but not limited to delays. ove
cessation of operations. accidents or fa
in fares. itineraries or schedules, or (2)
floods, climatic aberrations, acts of
strikes. riots, theft. disease. accidents or
telecommunications lines or facilities. of
or any other cause beyond the control r

Disclosure. Amex assists you in fin(
arrangements that meet your individual r
in identifying travel suppliers to you and r
In this role, we are acting as an indep
We want you to be aware that certain e
well as incentives for reaching sales targets o
may also provide incentives to our travel co
also provide compensation to us for various
that we perform for them, such as grant
channels. participating in marketing pi
initiatives. In addition. we receive cor</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR'
ASSIST HOTLINE (cont.)

when customers use the American Express Card products to pay for supplier products and service enter into other business relationships with supp including levels and types of compensation and i subject to change. In identifying suppliers and re may consider a number of factors, including sup; preferences. The relationships we have with sup suppliers we identify and the itineraries we recap

California State Seller of Travel Registration Nun State Seller of Travel Registration Number: UBI# Registered Iowa Travel Agency.

<██████████████-NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR'
ASSIST HOTLINE (cont.)

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK
ONE HAMILTON PLACE PARK LANE
LONDON GB W1J 7OY

CLASSIC ROOM

<table><tr><th>CLASSIC</th><th>ROOM</th><th></th></tr><tr><td>**429.00</td><td></td><td>EFF 30MAY 31MAY</td></tr><tr><td>439.00</td><td></td><td>EFF 31MAY-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

SUPERIOR ROOM

<table><tr><th>** 469.00</th><th>EFF 30MAY-01JUN</th></tr><tr><td>499.00</td><td>EFF 01JUN-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

DELUXE ROOM

<table><tr><th>**519.00</th><th>EFF 30MAY-31MAY</th></tr><tr><td>529.00</td><td>EFF 31MAY 01JUN</td></tr><tr><td>565.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.

EXECUTIVE ROOM

<table><tr><th>**</th><th>549.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td></td><td>559.00</td><td>EFF 31MAY-01JUN</td></tr><tr><td></td><td>619.00</td><td>EFF 01JUN-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

great. thanks

On May 23, 2019, at 9:40 AM, Natalia Molotkova a> > wrote:

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR'
ASSIST HOTLINE (cont.)

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████@█████████
████████
Hours: Mon through Friday 9AM-530PM EST

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova < >

Let's start with air first:

Your response is required to complete this reservation. Prices and availability

• Total air reservation, including taxes and fees: $0.00 (exchange with refund

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

good to know...

hoping you feel good as new asap!

Morning, thank you , I am OK.

Working on exchange.

Regards,

Natalia (Natasha) Molotkova

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to dep
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L

FLIGHTS | HOTELS | CARS
RECORD LOCATOR: NALWUQ
YOUR T

DO NOT REPLY TO THIS EMAIL. This message cannot accept incoming messages. If you have Service at 1-.

If airline tickets are purchased for this itinerary Airline Baggage Fee/Rules may apply and can https://myamextravel.com/baggage

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

<table><tr><th></th><th></th><th></th><th>Other Information</th></tr><tr><td></td><td></td><td></td><td>• CITIZENS OF FRANCE MUST CARRY A V.</td></tr><tr><td></td><td></td><td></td><td>Paris to Osaka</td></tr><tr><td></td><td></td><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td>Thu, May 16 2019, 01:55 PM
Paris </td></tr><tr><td></td><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 17 2019. 08:45 AM
Osaka </td></tr><tr><td></td><td></td><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td></td><td>Operated By Air France</td></tr><tr><td></td><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td></td><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td></td><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td></td><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td></td><td></td><td>Your Seats: 10B</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

<table><tr><th></th><th></th><th></th><th>W Premium Economy
Boeing 777-200/200Er
Meals: Meals Snack</th></tr><tr><td></td><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td></td><td>British Airways</td></tr><tr><td></td><td></td><td></td><td>Operated By British Airways</td></tr><tr><td></td><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td></td><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td></td><td></td><td>Arrival Terminal:Terminal 5</td></tr><tr><td></td><td></td><td></td><td>FLIGHT INFORMATION</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

| Field     | Value             |
|-----------|-------------------|
| Your Seat | 11J               |
| Class     | C Business Class  |
| Aircraft  | Boeing 787-9      |
| Meals     | Meals             |
| Baggage   | 2PC per adult     |

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLE

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY

Ticket AF 0577360900127-14MAY

Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUF
ASSIST HOTLINE

When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX more. Card Members may be responsible for tt service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (d

Manage Your T

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUF
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th rowspan="9">View

<u>Entry</u>

American
review
requirements
Express
expressly
contained

You
receive
mail
at

See

PDF
If
Reader.

<u>httpiIVAVW</u>

Thank
pleasant

Please
not
payable
inquire
such

Liability
and
act
shall
property
suppliers.
services,
changes</th><th>and manage your Trip by logging onto <u>An</u></th></tr><tr><td></td><td></td><td><u>and Exit Information for Travel</u>

Express recommends that you perioc
<u>www.Visacentral.com</u> for the most up tc
for your travel destination. Due tc
cannot guarantee the accuracy of the
disclaims any liability for any inaccur
on that site.</td></tr><tr><td></td><td></td><td>may receive customer service emails ever
email marketing offers from American f
practices. please review the American Exc
<u>www.americanexpress.comiprivacv</u></td></tr><tr><td></td><td></td><td>attached itinerary PDF or link for full terms</td></tr><tr><td></td><td></td><td>itinerary attachment:
you are unable to view the PDF attachment,
Refer to website below to download ar</td></tr><tr><td></td><td></td><td><u>adobe com/products/acrobatireadst</u></td></tr><tr><td></td><td></td><td>you for choosing American Express Cen
trip.</td></tr><tr><td></td><td></td><td>be advised that certain mandatory hotel
limited to, daily resort or facility fees, may t
to the hotel operator at check-out from
with the hotel before your trip regarding
charges.</td></tr><tr><td></td><td></td><td>Statement. American Express Travel f
its parent, subsidiaries, affiliates and repre
as an agent for travel suppliers and you uni
not be liable for any loss, injury, expense
resulting, directly or indirectly, from (1
including but not limited to delays. o
cessation of operations, accidents or
in fares, itineraries or schedules; or (2</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUF
ASSIST HOTLINE (cont.)

earthquakes. floods, climatic aberrations, acts unrest, strikes, riots. theft, disease. accidents c Internet, telecommunications lines or facilities. systems, or any other cause beyond the contro

Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an ind€ fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them. such as gra marketing channels, participating in marketing technology initiatives. In addition, we receive ci when customers use the American Express Ca products to pay for supplier products and servii enter into other business relationships with sul including levels and types of compensation anc subject to change. In identifying suppliers and may consider a number of factors. including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Nt State Seller of Travel Registration Number: UB Registered Iowa Travel Agency.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUF
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products p
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re
purposes.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st

	- Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38

	'I'icket is refundable, changes are subject to difference in fare.

• Thu, 3O May - British Airways 6 - Business - 12h 25m I >eparting: Tokyo Narita Airport (NRTJ at 12:55 pm Arriving:London Heathrow Airport (LHR) at 5:2O pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you, I am OK.
Working on exchange.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Natalia Molotkova is a Centurion Relationship Manager, available Monday-Friday from 9AM-5:30PM EST. The email requests changing a ticket to London and mentions an Intercontinental hotel booking in London from May 30 to June 2. A train ticket from London to Paris is also requested. The record locator is NALWUQ.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th>Other Information</th></tr><tr><td></td><td>• CITIZENS OF FRANCE MUST CARRY A VALID F</td></tr><tr><td></td><td>Paris to Osaka</td></tr><tr><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Thu, May 16 2019. 01:55 PM
Paris </td></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM
Osaka </td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France</td></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 108</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th></th><th rowspan="18"></th><th>W Premium Economy
Boeing 777-200/200Er
Meals: Meals Snack</th></tr><tr><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td>British Airways</td></tr><tr><td></td><td></td><td>Operated By British Airways</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal 5</td></tr><tr><td></td><td></td><td>FLIGHT INFORMATION</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLER IN

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRW
ASSIST HOTLINE

When you travel more than 100 miles from home. yo legal, financial or other select emergency coordinatio including medical and legal referrals, PP# XXXXXXX more. Card Members may be responsible for the cos. service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-d

Manage Your Trip

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRW
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th rowspan="2">View

<u>Entry</u>

American
review
requirements
Express
expressly
contained

You
receive
mail
at

See

PDF
If
Reader.

<u>http</u>

Thank
pleasant

Please
not
payable
inquire
such

Liability
and
act
shall
property
suppliers,
services,
changes</th><th>and manage your Trip by logging onto <u>Amencai</u></th></tr><tr><td></td><td></td><td><u>and Exit Information for Travel</u>

Express recommends that you periodically
<u>www_Visacentral.com</u> for the most up to date
for your travel destination. Due to frequ
cannot guarantee the accuracy of the inform
disclaims any liability for any inaccurate or
on that site.

may receive customer service emails even if you
email marketing offers from American Expres
practices, please review the American Express F
<u>www.americanexpress.comtprivacv</u>

attached itinerary PDF or link for full terms and c

itinerary attachment:
you are unable to view the PDF attachment, ensure
Refer to website below to download and inst

<u>//www adobe corniproductslacrobattreadstep htn</u>

you for choosing American Express Centurion
trip.

be advised that certain mandatory hotel-impo
limited to, daily resort or facility fees, may be app
to the hotel operator at check-out from the pi
with the hotel before your trip regarding the e&gt;
charges.

Statement. American Express Travel Relate.
its parent, subsidiaries. affiliates and representat
as an agent for travel suppliers and you understa
not be liable for any loss, injury, expense or dar
resulting, directly or indirectly, from (1) the E 
including but not limited to delays, overboc
cessation of operations, accidents or failure
in fares, itineraries or schedules: or (2) acts</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRW
ASSIST HOTLINE (cont.)

earthquakes, floods, climatic aberrations, acts of goy unrest. strikes. riots. theft, disease. accidents or failu internet. telecommunications lines or facilities, or thir systems, or any other cause beyond the control of Ar

Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual need. factors in identifying travel suppliers to you and recor itineraries. In this role, we are acting as an independE fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or oth time may also provide incentives to our travel counse may also provide compensation to us for various mai services that we perform for them. such as granting t marketing channels, participating in marketing progre technology initiatives. In addition. we receive comper when customers use the American Express Card or c products to pay for supplier products and services. Fi enter into other business relationships with suppliers including levels and types of compensation and inter subject to change. In identifying suppliers and recom may consider a number of factors, including supplier preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommer

California State Seller of Travel Registration Number State Seller of Travel Registration Number: UBI#600' Registered Iowa Travel Agency.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRW
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement I Visit the Centurion Card website

To learn more about s•mad security or report a suspicious e-mail, please visit us at <u>pmencanexoreSs comtphishine.</u> O 2O15 American Express. All rights reserved

American Express uses 3rd party concierge service providers *to are not authorized to act on behalf of American Express and you ackr or liable for the actions of the service provider and the only remedy far any claims relating to services or products provided by the service American Express. You are responsible for any purchases, shipping charges and/or loos you authorize. Wo reserve the right to note prol

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below.  thanks
On May 23, 2019, at 9:36 AM, Natalia Molotkova <████████████████████████████> wrote:

On May 23, 2019, at 9:36 AM, Natalia Molotkova <redacted> wrote:

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are su
• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Hours: Mon through Friday 9AM-530PM EST
good to know...
hoping you feel good as new asap!
Morning, thank you , I am OK.
Working on exchange.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: NALWUQ

# <NALWUQ_ItineraryCalendar.ics> (cont.)

- Route: Paris (CDG) → Osaka (KIX)
- Airline / Flight: Air France — AF 292
- Departing: Thu, May 16, 2019 — 01:55 PM from Paris, Charles De Gaulle (CDG)
- Arriving: Fri, May 17, 2019 — 08:45 AM at Osaka, Kansai International (KIX)
- Other information: “Citizens of France must carry a valid …” (text truncated)
- Baggage info: https://myamextravel.com/baggage
- Note: Do not reply to this email; customer service phone number is redacted in image

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th>Air France</th></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td>W Premium Economy
Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, May 31 2019. 12:55 PM</td></tr><tr><td></td><td>Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019. 05:20 PM
London 
London Heathrow (LHR)</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## British Airways

Operated By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure Terminal:Terminal 2
Arrival Termlnal:Terminal 5

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLER INF

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR</mark> TRIP?
ASSIST HOTLINE

When you travel more than 100 miles from home, you

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR</mark> TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th rowspan="9"></th><th>legal, financial or other select emergency coordination
including medical and legal referrals. PP# XXXXXXXX:
more. Card Members may be responsible for the costs
service providers.</th></tr><tr><td></td><td></td><td>1400-333-AMEX (toll-free) 1-715-343-7977 (direct-dia</td></tr><tr><td></td><td></td><td>Manage Your Trip</td></tr><tr><td></td><td></td><td>View and manage your Trip by logging onto <u>American Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td>American Express recommends that you periodically
review <u>www.Visacentral corn</u> for the most up to date ar
requirements for your travel destination. Due to frequer
Express cannot guarantee the accuracy of the informal
expressly disclaims any liability for any inaccurate or it
contained on that site.</td></tr><tr><td></td><td></td><td>You may receive customer service emails even if you h
receive email marketing offers from American Express.
mail practices, please review the American Express Pri
at <u>www.amencanexpress.comiptivacy</u></td></tr><tr><td></td><td></td><td>See attached itinerary PDF or link for full terms and co

PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure y
Reader. Refer to website below to download and instal

<u>hitt) //www adobe com/productstacrobaUreadstep html</u></td></tr><tr><td></td><td></td><td>Thank you for choosing American Express Centurion T
pleasant trip.</td></tr><tr><td></td><td></td><td>Please be advised that certain mandatory hotel-impose</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR</mark> TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th>not limited to, daily resort or facility fees. may be applic
payable to the hotel operator at check-out from the pro
inquire with the hotel before your trip regarding the exiE
such charges.

Liability Statement. American Express Travel Related
and its parent, subsidiaries. affiliates and representativ
act as an agent for travel suppliers and you understanc
shall not be liable for any loss. injury, expense or damn
property resulting, directly or indirectly, from (1) the act
suppliers. including but not limited to delays. overbook'
services, cessation of operations, accidents or failures
changes in fares. itineraries or schedules: or (2) acts o'
earthquakes. floods, climatic aberrations. acts of gover
unrest, strikes. riots, theft, disease. accidents or failure
internet, telecommunications lines or facilities, or third
systems, or any other cause beyond the control of Amc

Intermediary Disclosure. Amex assists you in finding tr.
making arrangements that meet your individual needs.
factors in identifying travel suppliers to you and recomr
itineraries. In this role. we are acting as an independen
fiduciary. We want you to be aware that certain supplie
as well as incentives for reaching sales targets or other
time may also provide incentives to our travel counselc
may also provide compensation to us for various mark
services that we perform for them, such as granting the
marketing channels, participating in marketing progran
technology initiatives. In addition, we receive compens•
when customers use the American Express Card or ott
products to pay for supplier products and services. Fro
enter into other business relationships with suppliers a
including levels and types of compensation and incenti
subject to change. In identifying suppliers and recomm
may consider a number of factors. including supplier a
preferences. The relationships we have with suppliers
suppliers we identify and the itineraries we recommenc

California State Seller of Travel Registration Number: '
State Seller of Travel Registration Number: UBI#6004E
Registered Iowa Travel Agency.</th></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR</mark> TRIP?
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the purposes.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject t

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you , I am OK.

Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ████ ticket to London to depart on May 30
hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2

FLIGHTS | HOTELS | CARS | CRUI
██████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████
RECORD LOCATOR: NALWUQ

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Key details from the email:

*   **Subject:** Your Trip
*   **Sender:** Do not reply to this email.
*   **Airline Baggage Fee/Rules:** May apply; link provided.
*   **Other Information:** Citizens of France must carry a valid document.
*   **Flight:** Paris to Osaka, Flight AF 292
*   **Departure:** Thu, May 16 2019, 01:55 PM, Paris Charles De Gaulle (CDG)
*   **Arrival:** Fri, May 17 2019, 08:45 AM, Osaka Kansai International (KIX)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th rowspan="20"></th><th>Air France</th></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 106</td></tr><tr><td></td><td>W Premium Economy
Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, May 31 2019. 12:55 PM</td></tr><tr><td></td><td>Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019. 05:20 PM
London 
London Heathrow (LHR)</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## British Airways

Operated By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure Terminal:Terminal 2
Arrival TermInal:Terminal 5

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLER IN

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR TRU</mark>
ASSIST HOTLINE

When you travel more than <mark>100</mark> miles from home, yi

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR TRU</mark>
ASSIST HOTLINE (cont.)

<table><tr><th></th><th rowspan="10"></th><th>legal, financial or other select emergency coordinatir
including medical and legal referrals. PP# XXXXXX)
more. Card Members may be responsible for the col
service providers.</th></tr><tr><td></td><td>1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-4</td></tr><tr><td></td><td>Manage Your Trip</td></tr><tr><td></td><td>View and manage your Trip by logging onto <u>AmencE</u></td></tr><tr><td></td><td><u>Entry and Exit Information for Travel</u></td></tr><tr><td></td><td>American Express recommends that you periodical')
review <u>www Visacentral com</u> for the most up to date
requirements for your travel destination. Due to freqi
Express cannot guarantee the accuracy of the inforn
expressly disclaims any liability for any inaccurate o
contained on that site.</td></tr><tr><td></td><td>You may receive customer service emails even if yo
receive email marketing offers from American Expre
mail practices. please review the American Express
at <u>v4Avw.americanexpress.com/privacy</u></td></tr><tr><td></td><td>See attached itinerary PDF or link for full terms and

PDF itinerary attachment:
If you are unable to view the PDF attachment. ensur
Reader. Refer to website below to download and ins

<u>httollwww.adobe.comrproductsfacrobatireadstep.ht</u> </td></tr><tr><td></td><td>Thank you for choosing American Express Centurior
pleasant trip.</td></tr><tr><td></td><td>Please be advised that certain mandatory hotel-imps</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR TRU</mark>
ASSIST HOTLINE (cont.)

not limited to, daily resort or facility fees, may be apt payable to the hotel operator at check-out from the inquire with the hotel before your trip regarding the e such charges.

Liability Statement. American Express Travel Retat( and its parent, subsidiaries, affiliates and representa act as an agent for travel suppliers and you underst≤ shall not be liable for any loss. injury, expense or da property resulting, directly or indirectly, from (1) the suppliers. including but not limited to delays. overbo services, cessation of operations, accidents or failun changes in fares, itineraries or schedules: or (2) act≤ earthquakes, floods. climatic aberrations, acts of go' unrest, strikes. riots, theft, disease, accidents or fa& internet, telecommunications lines or facilities, or thi systems, or any other cause beyond the control of A

Intermediary Disclosure. Amex assists you in findinc making arrangements that meet your individual neec factors in identifying travel suppliers to you and reco itineraries. In this role. we are acting as an independ fiduciary. We want you to be aware that certain sup{ as well as incentives for reaching sales targets or otl time may also provide incentives to our travel couns may also provide compensation to us for various m≤ services that we perform for them, such as granting marketing channels. participating in marketing progr technology initiatives. In addition. we receive compe when customers use the American Express Card or products to pay for supplier products and services. F enter into other business relationships with supplier including levels and types of compensation and ince subject to change. In identifying suppliers and recort may consider a number of factors, including supplies preferences. The relationships we have with supplie suppliers we identify and the itineraries we recomm≤

California State Seller of Travel Registration Numbe State Seller of Travel Registration Number: UBI#60C Registered Iowa Travel Agency.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE <mark>ON YOUR TRU</mark>
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authonzod to act on behalf of Amencan Express and you acknowledge of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service pi purchases. shipping charges andior fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Trains are:

At 2:01pm or 3:31pm, which one? What class?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

OK, working on train.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

# <NALWUQ_ItineraryCalendar.ics> (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Hours: Mon through Friday 9AM-530PM EST

for the moment we will not book this hotel for ████.. researching her to stay with a friend instead...
train ticket next! :)

On May 23, 2019, at 10:11 AM, Natalia Molotkova <██████████████████████████> wrote:

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK
ONE HAMILTON PLACE PARK LANE
LONDON GB W1J 7QY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## CLASSIC ROOM

<table><tr><th>**429.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>439.00</td><td>EFF 31MAY-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## SUPERIOR ROOM

<table><tr><th>** 469.00</th><th>EFF 30MAY-01JUN</th></tr><tr><td>499.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## DELUXE ROOM

<table><tr><th>**519.00</th><th>EFF 30MAY-31MAY</th></tr><tr><td>529.00</td><td>EFF 31MAY-01JUN</td></tr><tr><td>565.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## EXECUTIVE ROOM

<table><tr><th>**</th><th>549.00</th><th>EFF 30MAY-31MAY</th></tr><tr><td></td><td>559.00</td><td>EFF 31MAY 01JUN</td></tr><tr><td></td><td>619.00</td><td>EFF 01JUN-02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards,

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: [REDACTED]
Hours: Mon through Friday 9AM-530PM EST

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## great. thanks

On May 23, 2019, at 9:40 AM, Natalia Molotkova <███████████████████████> wrote:

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks
On May 23, 2019, at 9:36 AM, Natalia Molotkova <████████████████████████████> w

Let's start with air first:

Your response is required to complete this reservation. Prices and availability
• Total air reservation, including taxes and fees: $0.00 (exchange with refund
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
Hours: Mon through Friday 9AM-530PM EST

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## great. thanks (cont.)

good to know...
hoping you feel good as new asap!

Morning, thank you, I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to dep the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L

FLIGHTS | HOTELS | CARS
RECORD LOCATOR: NALWUQ
YOUR T

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## great. thanks (cont.)

The image shows a white canvas with faint vertical lines. It appears to be the background for a chart but contains no data.

DO NOT REPLY TO THIS EMAIL. This mess/ cannot accept incoming messages. If you hay Service at 1

If airline tickets are purchased for this itinerary Airline Baggage Fee/Rules may apply and car <u>https //mvamextravel.comtbaqqage</u>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Other Information

• CITIZENS OF FRANCE MUST CARRY A V.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Paris to Osaka

FLIGHT AF 292

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## DEPARTING

Thu. May 16 2019. 01:55 PM
Paris
Charles De Gaulle (CDG)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## ARRIVING

Fri, May 17 2019. 08:45 AM
Osaka
Kansai International (KIX)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Air France

Operated By Air France

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Air France (cont.)

<table><tr><th></th><th></th><th></th><th>Non-stop 
Duration:11 Hrs 50 Mins
Departure Terminal:Terminal 2 F
Arrival Terminal:Terrninal 1

FLIGHT INFORMATION</th></tr><tr><td></td><td></td><td></td><td>Your Seats: 108</td></tr><tr><td></td><td></td><td></td><td>W Premium Economy</td></tr><tr><td></td><td></td><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td></td><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td></td><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td></td><td></td><td>Air France KJWGU6</td></tr><tr><td></td><td></td><td></td><td>Tokyo to London</td></tr><tr><td></td><td></td><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td></td><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td></td><td>Fn, May 31 2019. 05:20 PM
London </td></tr><tr><td></td><td></td><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td><td></td><td>British Airways</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Air France (cont.)

The image appears to be a blank chart. No data or labels are visible.

Operated By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure Terminal:Terminal 2
Arrival Terminal:Terminal 5

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLE

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON <mark>YOUF</mark>
ASSIST HOTLINE

When <mark>you travel more</mark> than 100 miles <mark>from hor</mark> legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON <mark>YOUF</mark>
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th></th><th>more. Card Members may be responsible for It
service providers.</th></tr><tr><td></td><td></td><td></td><td>1.800-333-AMEX (toll-free) 1-715-343-7977 (d</td></tr><tr><td></td><td></td><td></td><td>Manage Your Ti</td></tr><tr><td></td><td></td><td></td><td>View and manage your Trip by logging onto <u>An</u></td></tr><tr><td></td><td></td><td></td><td><u>Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td></td><td>American Express recommends that you perioc
review <u>www.Visacentral.com</u> for the most up tc
requirements for your travel destination. Due tc
Express cannot guarantee the accuracy of the
expressly disclaims any liability for any inaccur
contained on that site.</td></tr><tr><td></td><td></td><td></td><td>You may receive customer service emails even
receive email marketing offers from American E
mail practices. please review the American Exi
at <u>www.amencanexpress.comfpnvacy</u></td></tr><tr><td></td><td></td><td></td><td>See attached itinerary PDF or link for full terms

PDF itinerary attachment:
If you are unable to view the PDF attachment,
Reader. Refer to website below to download ar

<u>http //www adobe com/productsiacrobatereadst</u></td></tr><tr><td></td><td></td><td></td><td>Thank you for choosing American Express Cer
<change><s>pleasant</s></change> trip.</td></tr><tr><td></td><td></td><td></td><td>Please be advised that certain mandatory hote
not limited to, daily resort or facility fees, may t
payable to the hotel operator at check-out from</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON <mark>YOUF</mark>
ASSIST HOTLINE (cont.)

inquire with the hotel before your trip regarding such charges.

Liability Statement. American Express Travel and its parent, subsidiaries. affiliates and repre act as an agent for travel suppliers and you uni shall not be liable for any loss, injury, expense properly resulting, directly or indirectly, from (1 suppliers. including but not limited to delays, o. services, cessation of operations. accidents or changes in fares, itineraries or schedules: or (2 earthquakes, floods, climatic aberrations, acts unrest, strikes, riots, theft, disease. accidents c internet. telecommunications lines or facilities, systems. or any other cause beyond the contro

Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an indc fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them. such as gra marketing channels, participating in marketing technology initiatives. In addition, we receive ci when customers use the American Express Ca products to pay for supplier products and servi' enter into other business relationships with sul including levels and types of compensation anc subject to change. In identifying suppliers and may consider a number of factors, including su preferences. The relationships we have with sc suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Nt. State Seller of Travel Registration Number: 1.18 Registered Iowa Travel Agency.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON <mark>YOUF</mark>
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and remedies for any unauthorized use of your Card for any purpose.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st:

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38

- Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards,

Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change [REDACTED] ticket to London to depart on [REDACTED] intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris [REDACTED]

FLIGHTS | HOTELS | CARS | CRUIS
RECORD LOCATOR: NALWUQ
YOUR TRIP

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

*   **Flight:** Paris to Osaka
*   **Flight Number:** AF 292
*   **Departing:** Thu, May 16 2019, 01:55 PM from Paris, Charles De Gaulle (CDG)
*   **Arriving:** Fri, May 17 2019, 08:45 AM in Osaka, Kansai International (KIX)
*   **Important:** Citizens of France must carry a valid passport.
*   **Airline Baggage Info:** https://myamextravel.com/baggage
*   **Contact:** 1-[BLOCKED NUMBER]

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

<table><tr><th></th><th>Air France</th></tr><tr><td></td><td>0porated By Art Franco</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td>W Premium Economy
Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019, 05:20 PM
London 
London Heathrow (LHR)</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

British Airways

Oporatod By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure Termlnal:Terminal 2
Arrival Terminal:Terminal 5

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## TRAVELLER IN

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE ON YOUR <mark>TRIF</mark>
ASSIST HOTLINE

When you travel more than 100 miles from home, yo

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE ON YOUR <mark>TRIF</mark>
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th rowspan="9"></th><th>legal, financial or other select emergency coordinatio
including medical and legal referrals. PP# XXXXXXX
more. Card Members may be responsible for the cos'
service providers.</th></tr><tr><td></td><td></td><td>1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-ck</td></tr><tr><td></td><td></td><td>Manage Your Trip</td></tr><tr><td></td><td></td><td>View and manage your Trip by logging onto <u>Amencai</u></td></tr><tr><td></td><td></td><td><u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically
review <u>www.Visacentral.com</u> for the most up to date
requirements for your travel destination. Due to frequ
Express cannot guarantee the accuracy of the inform
expressly disclaims any liability for any inaccurate or
contained on that site.</td></tr><tr><td></td><td></td><td>You may receive customer service emails even if you
receive email marketing offers from American Expres
mail practices. please review the American Express F
at <u>www.americanexpress.com/privacy</u></td></tr><tr><td></td><td></td><td>See attached itinerary PDF or link for full terms and c

PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure
Reader. Refer to website below to download and inst

<u>http llvesvw adobe com/products/acrobatireadstep htn</u></td></tr><tr><td></td><td></td><td>Thank you for choosing American Express Centurion
pleasant trip.</td></tr><tr><td></td><td></td><td>Please be advised that certain mandatory hotel-impo</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE ON YOUR <mark>TRIF</mark>
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th>not limited to, daily resort or facility fees, may be app
payable to the hotel operator at check-out from the pi
inquire with the hotel before your trip regarding the ef
such charges.

Liability Statement. American Express Travel Relate.
and its parent, subsidiaries. affiliates and representat
act as an agent for travel suppliers and you understa
shall not be liable for any loss, injury, expense or dan
property resulting, directly or indirectly. from (1) the e
suppliers, including but not limited to delays, overboc
services. cessation of operations. accidents or failure
changes in fares, itineraries or schedules: or (2) acts
earthquakes. floods, climatic aberrations, acts of gov
unrest, strikes. riots. theft, disease, accidents or failu
internet. telecommunications lines or facilities, or thir
systems, or any other cause beyond the control of Ar

Intermediary Disclosure. Amex assists you in finding
making arrangements that meet your individual need
factors in identifying travel suppliers to you and recor
itineraries. In this role, we are acting as an indepenth
fiduciary. We want you to be aware that certain supp
as well as incentives for reaching sales targets or oth
time may also provide incentives to our travel counse
may also provide compensation to us for various mai
services that we perform for them. such as granting t
marketing channels, participating in marketing progre
technology initiatives. In addition. we receive comper
when customers use the American Express Card or c
products to pay for supplier products and services. Fi
enter into other business relationships with suppliers
including levels and types of compensation and incer
subject to change. In identifying suppliers and recom
may consider a number of factors, including supplier
preferences. The relationships we have with supplier
suppliers we identify and the itineraries we recommer

California State Seller of Travel Registration Number
State Seller of Travel Registration Number. UBI#600'</th></tr><tr><td></td><td></td><td>Registered Iowa Travel Agency.</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED <mark>EMERGENCY</mark> ASSISTANCE ON YOUR <mark>TRIF</mark>
ASSIST HOTLINE (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note prot

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova <[REDACTED]> wrote:

Let's start with air first:
Your response is required to complete this reservation. Prices and availability are su

# <NALWUQ_ItineraryCalendar.ics> (cont.)

- Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38
- Ticket is refundable, changes are subject to difference in fare.
- Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to depart on
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Key information:

*   Record Locator: NALWUQ
*   Origin-Destination: Paris to Osaka
*   Flight: AF 292
*   Citizens of France must carry a valid passport.
*   Airline Baggage Fee/Rules may apply and can be accessed at: https://myamextravel.com/baggage

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th>DEPARTING </th></tr><tr><td></td><td>Thu, May 16 2019, 01:55 PM
Paris </td></tr><tr><td></td><td>Charles De Gaulle (COG)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM</td></tr><tr><td></td><td>Osaka </td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France</td></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 108</td></tr><tr><td></td><td>W Premium Economy
Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

<table><tr><th></th><th>DEPARTING </th></tr><tr><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019, 05:20 PM</td></tr><tr><td></td><td>London </td></tr><tr><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td>British Airways</td></tr><tr><td></td><td>Operated By British Airways</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2</td></tr><tr><td></td><td>Arrival Terminal:Terminal 5</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 11J</td></tr><tr><td></td><td>C Business Class</td></tr><tr><td></td><td>Boeing 787-9</td></tr><tr><td></td><td>Meals: Meals</td></tr><tr><td></td><td>Baggage: 2PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>British Airways: KJWGU6</td></tr><tr><td></td><td>TRAVELLER INF</td></tr><tr><td></td><td></td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE

When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX more. Card Members may be responsible for the costs service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dia

Manage Your Trip

View and manage your Trip by logging onto <u>American</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site.

You may receive customer service emails even if you t

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th rowspan="5">mail
at

See

PDF
If

<u>http</u>

not

such

Liability
and
act
shall

making

as
time
may

marketing</th><th>receive email marketing offers from American Express.
practices, please review the American Express Pri
<u>www americanexpress corn(privacv</u></th></tr><tr><td></td><td></td><td>attached itinerary PDF or link for full terms and co

itinerary attachment:
you are unable to view the PDF attachment. ensure }
Reader. Refer to website below to download and instal

<u>//www.adobe.com(products(acrobatireadstep html</u></td></tr><tr><td></td><td></td><td>Thank you for choosing American Express Centurion T
pleasant trip.</td></tr><tr><td></td><td></td><td>Please be advised that certain mandatory hotel-impose
limited to. daily resort or facility fees. may be applic
payable to the hotel operator at check-out from the pro
inquire with the hotel before your trip regarding the exis
charges.</td></tr><tr><td></td><td></td><td>Statement. American Express Travel Related
its parent, subsidiaries. affiliates and representativ
as an agent for travel suppliers and you understanc
not be liable for any loss. injury, expense or dam(
property resulting, directly or indirectly, from (1) the act
suppliers, including but not limited to delays. overbooki
services, cessation of operations, accidents or failures
changes in fares, itineraries or schedules: or (2) acts a
earthquakes, floods, climatic aberrations. acts of gover
unrest. strikes, riots, theft, disease. accidents or failure
internet, telecommunications lines or facilities. or third
systems. or any other cause beyond the control of Am(

Intermediary Disclosure. Amex assists you in finding tr.
arrangements that meet your individual needs.
factors in identifying travel suppliers to you and recomr
itineraries. In this role. we are acting as an independen
fiduciary. We want you to be aware that certain supplie
well as incentives for reaching sales targets or other
may also provide incentives to our travel counselc
also provide compensation to us for various mark
services that we perform for them, such as granting the
channels, participating in marketing progran
technology initiatives. In addition, we receive compens.</td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomm may consider a number of factors, including supplier a' preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommend

California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#60046 Registered Iowa Travel Agency.

-NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>e annpress com(phisning.</u> C 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims retabng to services or products provided b and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve the: purposes.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

Lets start with air first:

Your response is required to complete this reservation. Prices and availability are subject •

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).

• Ticket is refundable, changes are subject to difference in fare.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## • Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationsh i Mana er



Hours: Mon through Friday 9AM-530PM EST

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## good to know...

hoping you feel good as new asap!

Morning, thank you , l am OK.

Working on exchange.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change █████ ticket to London to depart on May 30
intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris de

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## Regards, (cont.)

# RECORD LOCATOR: NALWUQ

YOUR TRIP DE

DO NOT REPLY TO THIS EMAIL. This message was s
cannot accept incoming messages. If you have any que
Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be acces
https://myamextravel.com/baggage

Other Information

CITIZENS OF FRANCE MUST CARRY A VALID PAS

Paris to Osaka

FLIGHT AF 292

# RECORD LOCATOR: NALWUQ (cont.)

<table><tr><th></th><th rowspan="21"></th><th>DEPARTING </th></tr><tr><td></td><td>Thu, May 16 2019, 01:55 PM
Paris </td></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM</td></tr><tr><td></td><td>Osaka </td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France</td></tr><tr><td></td><td>Operated By Air Franco</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duratlon:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 108</td></tr><tr><td></td><td>W Premium Economy</td></tr><tr><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

<table><tr><th></th><th rowspan="23"></th><th>FLIGHT BA 6</th></tr><tr><td></td><td>DEPARTING</td></tr><tr><td></td><td>Fri, May 31 2019, 12:55 PM
Tokyo</td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING</td></tr><tr><td></td><td>Fri, May 31 2019, 05:20 PM</td></tr><tr><td></td><td>London</td></tr><tr><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td></td></tr><tr><td></td><td>British Airways</td></tr><tr><td></td><td>Operated By British Airways</td></tr><tr><td></td><td>Non-stop</td></tr><tr><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td>Departure Terminal: Terminal 2</td></tr><tr><td></td><td>Arrival Terminal: Terminal 5</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 11J</td></tr><tr><td></td><td>C Business Class</td></tr><tr><td></td><td>Boeing 787-9</td></tr><tr><td></td><td>Meals: Meals</td></tr><tr><td></td><td>Baggage: 2PC per adult</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>British Airways: KJWGU6</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

# RECORD LOCATOR: NALWUQ (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE

When you travel more than 100 miles from home, you hi legal, financial or other select emergency coordination ai including medical and legal referrals, PP# XXXXXXXXX) more. Card Members may be responsible for the costs c service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial

Manage Your Trip

View and manage your Trip by logging onto <u>American E;</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and requirements for your travel destination. Due to frequent Express cannot guarantee the accuracy of the inforrnatio expressly disclaims any liability for any inaccurate or ino

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

<table><tr><th></th><th rowspan="8">contained

You
receive
mail
at

See

PDF
If
Reader.

<u>http</u>

Thank
pleasant

Please
not
payable
inquire
such

Liability
and
act
shall
property
suppliers.
services.
changes
earthquakes,
unrest,
internet.
systems,

Intermediary
making
factors
itineraries.
fiduciary.
as
time</th><th>on that site.</th></tr><tr><td></td><td>may receive customer service emails even if you ha
email marketing offers from American Express. F
practices, please review the American Express Priv;
<u>www.americanexpress.com/privacy</u></td></tr><tr><td></td><td>attached itinerary PDF or link for full terms and con&lt;

itinerary attachment:
you are unable to view the PDF attachment, ensure yo
Refer to website below to download and install t</td></tr><tr><td></td><td><u>//www adobe conVproductsfacrobatireadstep html</u></td></tr><tr><td></td><td>you for choosing American Express Centurion Trz
trip.</td></tr><tr><td></td><td>be advised that certain mandatory hotel-imposed
limited to. daily resort or facility fees. may be applica
to the hotel operator at check-out from the prop(
with the hotel before your trip regarding the existE
charges.</td></tr><tr><td></td><td>Statement. American Express Travel Related Si
its parent, subsidiaries, affiliates and representatives
as an agent for travel suppliers and you understand a
not be liable for any loss, injury. expense or damag
resulting, directly or indirectly. from (1) the acts
including but not limited to delays, overbookin
cessation of operations, accidents or failures 01
in fares. itineraries or schedules; or (2) acts of
floods. climatic aberrations, acts of govern'
strikes. riots. theft. disease, accidents or failures
telecommunications lines or facilities, or third pi:
or any other cause beyond the control of Amex</td></tr><tr><td></td><td>Disclosure. Amex assists you in finding ha%
arrangements that meet your individual needs. V
in identifying travel suppliers to you and recommi
In this role. we are acting as an independent
We want you to be aware that certain suppliers
well as incentives for reaching sales targets or other g
may also provide incentives to our travel counselors</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

may also provide compensation to us for various market services that we perform for them. such as granting then marketing channels, participating in marketing programs technology initiatives. In addition, we receive compensat when customers use the American Express Card or othe products to pay for supplier products and services. From enter into other business relationships with suppliers an' including levels and types of compensation and incentive subject to change. In identifying suppliers and recommer may consider a number of factors: including supplier aye preferences. The relationships we have with suppliers rr suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 10 State Seller of Travel Registration Number: U6'0600469. Registered Iowa Travel Agency.

NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against th are responsible for any purchases, shipping charges andtor fees you authorize. We reserve the right to note profile and preference data for servicin

Hotel:
Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK
ONE HAMILTON PLACE PARK LANE
LONDON GB W1J 7QY

CLASSIC ROOM

<table><tr><th>**429.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>439.00</td><td>EFF 31MAY 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

SUPERIOR ROOM

<table><tr><th>**469.00</th><th>EFF 30MAY-01JUN</th></tr><tr><td>499.00</td><td>EFF 01JUN - 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

DELUXE ROOM

<table><tr><th>** 519.00</th><th>EFF 30MAY 31MAY</th></tr><tr><td>529.00</td><td>EFF 31MAY 01JUN</td></tr><tr><td>565.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.

EXECUTIVE ROOM

<table><tr><th>**</th><th>549.00</th><th>EFF 30MAY-31MAY</th></tr><tr><td></td><td>559.00</td><td>EFF 31MAY 01JUN</td></tr><tr><td></td><td>619.00</td><td>EFF 01JUN 02JUN</td></tr></table>

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████@████████████
████████████
Hours: Mon through Friday 9AM-530PM EST

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

great. thanks

On May 23, 2019, at 9:40 AM, Natalia Molotkova <███████████████████████> wrote:

- Sender: [Name redacted], Centurion Relationship Manager
- Hours: Mon–Fri 9:00 AM–5:30 PM EST
- Action requested: Please reply with authorization to proceed; train and hotel to be arranged next
- Email date (in-thread): May 23, 2019, 9:36 AM

| Field | Details |
|---|---|
| Flight date | Thu, 30 May (in-thread year 2019) |
| Airline / Flight | British Airways 6 |
| Class | Business |
| Duration | 12h 25m |
| Depart | Tokyo Narita Airport (NRT) — 12:55 pm |
| Arrive | London Heathrow Airport (LHR) — 5:20 pm |
| Total air reservation (incl. taxes/fees) | $0.00 (exchange with refund of ~$38) |
| Refundability | Ticket is refundable; changes subject to fare difference |

- Additional notes in thread: “OK, working on train and hotel next.”; brief personal well-wishes (“hoping you feel good as new asap!”).

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change █████ ticket to London to depart on
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London

FLIGHTS| HOTELS| CARS| CRUISES

██████████████████████████████████████████████████

██████████████████████████████████████████████████

RECORD LOCATOR: NALWUQ

YOUR TRIP D

DO NOT REPLY TO THIS EMAIL. This message was
cannot accept incoming messages. If you have any q
Service at 1-████████.

If airline tickets are purchased for this itinerary:

EFTA_R1_01113181
EFTA02286768

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

<table><tr><th></th><th></th><th>Airline Baggage Fee/Rules may apply and can be acc
<u>httpsfirmeamextravel.cornibacmage</u></th></tr><tr><td></td><td></td><td>Other Information</td></tr><tr><td></td><td></td><td>• CITIZENS OF FRANCE MUST CARRY A VALID PP</td></tr><tr><td></td><td></td><td>Paris to Osaka</td></tr><tr><td></td><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td></td><td>DEPARTING </td></tr><tr><td></td><td></td><td>Thu, May 16 2019, 01:55 PM
Paris </td></tr><tr><td></td><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td></td><td>ARRIVING </td></tr><tr><td></td><td></td><td>Fri, May 17 2019. 08:45 AM
Osaka </td></tr><tr><td></td><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td></td><td>Air France</td></tr><tr><td></td><td></td><td>Operated By Air France</td></tr><tr><td></td><td></td><td>Non-stop </td></tr><tr><td></td><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td></td><td>Arrival Terminal:Terminal 1</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

<table><tr><th></th><th rowspan="22"></th><th></th></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td>W Premium Economy</td></tr><tr><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, May 31 2019, 12:55 PM</td></tr><tr><td></td><td>Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td>British Airways</td></tr><tr><td></td><td>Operated By British Airways</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:12 Hrs 25 Mins</td></tr><tr><td></td><td>Departure Termlnal:Terminal 2</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C
ASSIST HOTLINE (cont.)

Arrival Terminal:Terminal 5

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# RECORD LOCATOR: NALWUQ (cont.)

## TRAVELLER INF

# RECORD LOCATOR: NALWUQ (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE

When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX: more. Card Members may be responsible for the costs service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dia

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th rowspan="8">View

<u>Entry</u>

American
review
requirements
Express
expressly
contained

You
receive
mail
at

See

PDF
If
Reader.

<u>http.//www.adobe</u>

Thank
pleasant

Please
not
payable
inquire
such

Liability
and</th><th>Manage Your Trip</th></tr><tr><td>and manage your Trip by logging onto <u>American and Exit Information for Travel</u></td></tr><tr><td>Express recommends that you periodically
<u>www.Visacentral.com</u> for the most up to date ar
for your travel destination. Due to frequer
cannot guarantee the accuracy of the informal
disclaims any liability for any inaccurate or it
on that site.</td></tr><tr><td>may receive customer service emails even if you h
email marketing offers from American Express
practices, please review the American Express Pri
<u>www amencanexpress com/privacV</u></td></tr><tr><td>attached itinerary PDF or link for full terms and co

itinerary attachment:
you are unable to view the PDF attachment. ensure y
Refer to website below to download and instal

<u>corn/products/acrobaUreadstep.html</u></td></tr><tr><td>you for choosing American Express Centurion T
trip.</td></tr><tr><td>be advised that certain mandatory hotel•impose
limited to, daily resort or facility fees, may be applic
to the hotel operator at check-out from the pro
with the hotel before your trip regarding the exiE
charges.</td></tr><tr><td>Statement. American Express Travel Related
its parent, subsidiaries, affiliates and representativ</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

act as an agent for travel suppliers and you understanc shall not be liable for any loss, injury, expense or dame property resulting, directly or indirectly, from (1) the act suppliers, including but not limited to delays, overbook] services, cessation of operations. accidents or failures changes in fares, itineraries or schedules: or (2) acts o' earthquakes, floods, climatic aberrations. acts of gover unrest, strikes, riots, theft, disease, accidents or failure Internet, telecommunications lines or facilities, or third systems, or any other cause beyond the control of Amt

Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels. participating in marketing progrart technology initiatives. In addition, we receive compens. when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomrn may consider a number of factors. including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc

California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#6004E Registered Iowa Travel Agency.

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

- Attachments:
  - [REDACTED]-NALWUQ.pdf (filename partially redacted)
  - NALWUQ_ItineraryCalendar.ics

- Footer links/text:
  - Privacy Statement | Visit the Centurion Card website
  - Security/reporting URL: americanexpress.com/phishing

- Legal/copyright:
  - © 2015 American Express. All rights reserved.
  - Disclaimer: American Express uses 3rd‑party concierge service providers who are not authorized to act on behalf of American Express; AmEx disclaims liability for actions of those providers and limits remedies for claims relating to services/products provided by them. You are responsible for purchases, shipping charges and/or fees you authorize. (Final sentence cut off in image.)

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject I

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).

	• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

- Document identifiers: EFTA_R1_01113188; EFTA02286775
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Contact hours: Mon through Friday 9AM–5:30PM EST
- Email (redacted): [redacted]@[redacted]
- Message snippets: "Morning, thank you, I am OK. Working on exchange."
- Travel request:
  - Change [redacted] ticket to London to depart on May 30
  - Book InterContinental hotel in London: May 30 – June 2
  - Then needs a train ticket from London to Paris (departure details truncated)
- Record locator: NALWUQ
- Footer text: "FLIGHTS | HOTELS | CARS | CRUISES" and "DO NOT REPLY TO THIS EMAIL."

EFTA_R1_01113188
EFTA02286775

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th></th><th rowspan="12"></th><th>cannot accept incoming messages. If you have any question
Service at 1-

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed
<u>https://myamextravel.com/baggage</u></th></tr><tr><td></td><td>Other Information</td></tr><tr><td></td><td>⚫ CITIZENS OF FRANCE MUST CARRY A VALID PASSPO</td></tr><tr><td></td><td>Paris to Osaka</td></tr><tr><td></td><td>FLIGHT AF 292</td></tr><tr><td></td><td>DEPARTING</td></tr><tr><td></td><td>Thu, May 16 2019, 01:55 PM
Paris</td></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>ARRIVING</td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM
Osaka</td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France

Operated By Air France</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

<table><tr><th></th><th rowspan="18"></th><th>Non-stop 
Duration:11 Hrs 50 Mins
Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 1</th></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 108</td></tr><tr><td></td><td>W Premium Economy</td></tr><tr><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Fri, May 31 2019, 12:55 PM</td></tr><tr><td></td><td>Tokyo </td></tr><tr><td></td><td>Narita International Airport (NRT)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 31 2019, 05:20 PM
London </td></tr><tr><td></td><td>London Heathrow (LHR)</td></tr><tr><td></td><td>British Airways</td></tr></table>

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

Operated By British Airways

Non-stop

Duration:12 Hrs 25 Mins
Departure Terminal:Terrninal 2
Arrival Terminal:Terminal 5

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787-9
Meals: Meals
Baggage: 2PC per adult

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# RECORD LOCATOR: NALWUQ (cont.)

## TRAVELLER INFORM

# RECORD LOCATOR: NALWUQ (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL
ASSIST HOTLINE

When you travel more than 100 miles from home, you have : legal, financial or other select emergency coordination and ai including medical and legal referrals, PP# XXXXXXXXXXt, ci

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL
ASSIST HOTLINE (cont.)

more. Card Members may be responsible for the costs charg service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial colle

# RECORD LOCATOR: NALWUQ (cont.)

## Manage Your Trip

View and manage your Tnp by logging onto <u>American Expre1</u>

# RECORD LOCATOR: NALWUQ (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentratcom</u> for the most up to date and acc requirements for your travel destination. Due to frequent char Express cannot guarantee the accuracy of the information pn expressly disclaims any liability for any inaccurate or incomp contained on that site.

You may receive customer service emails even if you have re receive email marketing offers from American Express. For d mail practices, please review the American Express Privacy f. at <u>www.americanexpress.comfprivacy</u>

See attached itinerary PDF or link for full terms and conditior

PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you ha Reader. Refer to website below to download and install this f:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel .! pleasant trip.

Please be advised that certain mandatory hotel-imposed cha not limited to. daily resort or facility fees, may be applicable t payable to the hotel operator at check-out from the property.

# RECORD LOCATOR: NALWUQ (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

inquire with the hotel before your trip regarding the existence such charges.

Liability Statement. American Express Travel Related Servic and its parent, subsidiaries, affiliates and representatives (co act as an agent for travel suppliers and you understand and ( shall not be liable for any loss, injury, expense or damage to property resulting. directly or indirectly. from (1) the acts of o suppliers, including but not limited to delays. overbooking's. c services, cessation of operations, accidents or failures of erre.. changes in fares. itineraries or schedules: or (2) acts of God. earthquakes, floods, climatic aberrations, acts of governmerr unrest, strikes, riots, theft. disease, accidents or failures relat internet, telecommunications lines or facilities. or third party I systems. or any other cause beyond the control of Amex

Intermediary Disclosure. Amex assists you in finding travel se making arrangements that meet your individual needs. We ce factors in identifying travel suppliers to you and recommendie itineraries. In this role, vie are acting as an independent third fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals time may also provide incentives to our travel counselors. CI may also provide compensation to us for various marketing e services that we perform for them. such as granting them acc marketing channels, participating in marketing programs and technology initiatives. In addition. we receive compensation f when customers use the American Express Card or other An' products to pay for supplier products and services. From time enter into other business relationships with suppliers and the including levels and types of compensation and incentives we subject to change. In identifying suppliers and recommendinc may consider a number of factors, including supplier availabi preferences. The relationships we have with suppliers may a suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 10223' State Seller of Travel Registration Number: UBI#600469694. Registered Iowa Travel Agency.

# RECORD LOCATOR: NALWUQ (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

-NALWUQ.pdf>

# <NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pr

OK, working on train and hotel next.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote:

Let's start with air first:
Your response is required to complete this reservation. Prices and availability are subject
• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).

# <NALWUQ_ItineraryCalendar.ics> (cont.)

Ticket is refundable, changes are subject to difference in fare.
Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change  ticket to London to depart on May 30
the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris

FLIGHTS | HOTELS | CARS | CRUISES

# <NALWUQ_ItineraryCalendar.ics> (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## RECORD LOCATOR: NALWUQ

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## YOUR TRIP DETAII

DO NOT REPLY TO THIS EMAIL. This message was sent from a system that cannot accept incoming messages. If you have any questions, please contact our Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting https://myamextravel.com/baggage

Other Information
• CITIZENS OF FRANCE MUST CARRY A VALID PASSPOR

Paris to Osaka
FLIGHT AF 292

DEPARTING
Thu, May 16 2019, 01:55 PM

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## YOUR TRIP DETAII (cont.)

<table><tr><th></th><th rowspan="22"></th><th>Pans </th></tr><tr><td></td><td>Charles De Gaulle (CDG)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Fri, May 17 2019, 08:45 AM</td></tr><tr><td></td><td>Osaka </td></tr><tr><td></td><td>Kansai International (KIX)</td></tr><tr><td></td><td>Air France</td></tr><tr><td></td><td>Operated By Air France</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:11 Hrs 50 Mins</td></tr><tr><td></td><td>Departure Terminal:Terminal 2 F</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>Your Seats: 10B</td></tr><tr><td></td><td>W Premium Economy</td></tr><tr><td></td><td>Boeing 777-200/200Er</td></tr><tr><td></td><td>Meals: Meals Snack</td></tr><tr><td></td><td>FLIGHT CONFIRMATION</td></tr><tr><td></td><td>Air France: KJWGU6</td></tr><tr><td></td><td>Tokyo to London</td></tr><tr><td></td><td>FLIGHT BA 6</td></tr><tr><td></td><td>DEPARTING </td></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## YOUR TRIP DETAII (cont.)

| Field | Value |
|---|---|
|Departure — Date & Time| Fri, May 31 2019, 12:55 PM |
|Departure — City / Airport| Tokyo — Narita International Airport (NRT) |
|Arrival — Date & Time| Fri, May 31 2019, 05:20 PM |
|Arrival — City / Airport| London — London Heathrow (LHR) |
|Airline / Operated by| British Airways (Operated by British Airways) |
|Flight type| Non-stop |
|Duration| 12 Hrs 25 Mins |
|Departure Terminal| Terminal 2 |
|Arrival Terminal| Terminal 5 |
|Seats| 11J |
|Class| C Business Class |
|Aircraft| Boeing 787-9 |
|Meals| Meals |
|Baggage allowance| 2PC per adult |
|Flight confirmation / Booking ref| KJWGU6 |

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## YOUR TRIP DETAII (cont.)

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24 legal, financial or other select emergency coordination and ass including medical and legal referrals, passport replacement. ca more. Card Members may be responsible for the costs charge< service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect

Manage Your Trip

View and manage your Trip by logging onto American Express

Entry and Exit Information for Travel

American Express recommends that you periodically
review www.Visacentral.com for the most up to date and accurate
requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided.
American Express expressly disclaims any liability for any inaccurate or incomplete
information contained on that site.

You may receive customer service emails even if you have requested to stop receiving email marketing offers from American Express. For details on our email practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE (cont.)

<table><tr><th></th><th>See

PDF
If
Reader.

Thank
pleasant

Please
not
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Liability
and
act
shall
property

changes

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internet,

making
factors

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may
services

when
products
enter</th><th>attached itinerary PDF or link for full terms and conditions

itinerary attachment:
you are unable to view the PDF attachment, ensure you have
Refer to website below to download and install this fre

<u>http.//www adobe com/products/acrobatireadstep html</u>

you for choosing American Express Centurion Travel SE
trip.

be advised that certain mandatory hotel-imposed charg
limited to. daily resort or facility fees. may be applicable to
to the hotel operator at check-out from the property. \
with the hotel before your trip regarding the existence a
charges.

Statement. American Express Travel Related Services
its parent. subsidiaries, affiliates and representatives (calk
as an agent for travel suppliers and you understand and ag
not be liable for any loss, injury, expense or damage to pi
resulting. directly or indirectly, from (1) the acts of om
suppliers, including but not limited to delays. overbooking's. ca
services. cessation of operations. accidents or failures of equip
in fares. itineraries or schedules: or (2) acts of God. fi
earthquakes, floods. climatic aberrations, acts of governmenta
strikes, riots, theft. disease. accidents or failures relater
telecommunications lines or facilities, or third party tei
systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel sup
arrangements that meet your individual needs. We cor
in identifying travel suppliers to you and recommending
itineraries. In this role, we are acting as an independent third p
fiduciary. We want you to be aware that certain suppliers pay t
well as incentives for reaching sales targets or other goals. . 
may also provide incentives to our travel counselors. Cer
also provide compensation to us for various marketing an
that we perform for them. such as granting them acce
marketing channels. participating in marketing programs and s
technology initiatives. In addition. we receive compensation fro
customers use the American Express Card or other Ame
to pay for supplier products and services. From time
into other business relationships with suppliers and then
including levels and types of compensation and incentives we i</th></tr></table>

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE (cont.)

subject <mark>to change. In identifying</mark> suppliers <mark>and recommending</mark> may consider a number of factors, including supplier availabilit preferences. The relationships we have with suppliers may als suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318 State Seller of Travel Registration Number: UBI#600469694. k Registered Iowa Travel Agency.

-NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Lets start with air first:

Your response is required to complete this reservation. Prices and availability are subject to cha.

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE (cont.)

• Total air reservation, including taxes and fees: $O.0O (exchange with refund of $38.7O).

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

good to know...
hoping you feel good as new asap!

Morning, thank you , I am OK.
Working on exchange.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ███████ ticket to London to depart on May 30. Also
in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm.

FLIGHTS| HOTELS| CARS| CRUISES

# <NALWUQ_ItineraryCalendar.ics> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE (cont.)

# RECORD LOCATOR: NALWUQ

YOUR TRIP D

YOUR TRIP D

DO NOT REPLY TO THIS EMAIL. This message was : cannot accept incoming messages. If you have any qu Service at 1-: .

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acce https://myamextravel.com/baggage

Other Information

• CITIZENS OF FRANCE MUST CARRY A VALID PA!

Paris to Osaka

FLIGHT AF 292

# RECORD LOCATOR: NALWUQ (cont.)

# RECORD LOCATOR: NALWUQ (cont.)

## DEPARTING

Thu, May 16 2019, 01:55 PM
Pans
Charles De Gaulle (CDG)

# RECORD LOCATOR: NALWUQ (cont.)

## ARRIVING

Fri, May 17 2019, 08:45 AM
Osaka
Kansai International (KIX)

# RECORD LOCATOR: NALWUQ (cont.)

## Air France

Operated By Air France

Non-stop
Duration:11 Hrs 50 Mins
Departure Terminal:Terminal 2 F
Arrival Terminal:Terminal 1

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT INFORMATION

Your Seats: 10B
W Premium Economy
Boeing 777-200/200Er
Meals: Meals Snack

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT CONFIRMATION

Air France: KJWGU6

# RECORD LOCATOR: NALWUQ (cont.)

## Tokyo to London

FLIGHT BA 6

# RECORD LOCATOR: NALWUQ (cont.)

## Tokyo to London (cont.)

# RECORD LOCATOR: NALWUQ (cont.)

## DEPARTING

Fri, May 31 2019, 12:55 PM
Tokyo
Narita International Airport (NRT)

# RECORD LOCATOR: NALWUQ (cont.)

## ARRIVING

Fri, May 31 2019, 05:20 PM
London
London Heathrow (LHR)

# RECORD LOCATOR: NALWUQ (cont.)

## British Airways

Operated By British Airways

Non-stop
Duration:12 Hrs 25 Mins
Departure TermInal:Terminal 2
Arrival Termlnal:Terminal 5

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT INFORMATION

Your Seats: 11J
C Business Class
Boeing 787.9
Meals: Meals
Baggage: 2PC per adult

# RECORD LOCATOR: NALWUQ (cont.)

## FLIGHT CONFIRMATION

British Airways: KJWGU6

# RECORD LOCATOR: NALWUQ (cont.)

## TRAVELLER INFO

# RECORD LOCATOR: NALWUQ (cont.)

## TRAVELLER INFO (cont.)

# RECORD LOCATOR: NALWUQ (cont.)

## E-TICKET

Ticket BA 1257360900126-14MAY
Ticket AF 0577360900127-14MAY
Ticket BA 1257361745479-17MAY

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE

When you travel more than 100 miles from home, you f legal. financial or other select emergency coordination a including medical and legal referrals, passport replacerr more. Card Members may be responsible for the costs ( service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial

Manage Your Trip

View and manage your Trip by logging onto <u>American E</u>

<u>Entry and Exit Information for Travel</u>

American Express recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date an' requirements for your travel destination. Due to frequen• Express cannot guarantee the accuracy of the informati' expressly disclaims any liability for any inaccurate or inc contained on that site.

You may receive customer service emails even if you hi

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

receive email marketing offers from American Express. mail practices, please review the American Express Ph. at <u>www americanexpresS comiprivacv</u>

See attached itinerary PDF or link for full terms and con

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure yc Reader. Refer to website below to download and install

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Tr pleasant trip.

Please be advised that certain mandatory hotel-impose( not limited to, daily resort or facility fees. may be applici payable to the hotel operator at check-out from the prop inquire with the hotel before your trip regarding the exist such charges.

Liability Statement. American Express Travel Related E and its parent, subsidiaries, affiliates and representative act as an agent for travel suppliers and you understand shall not be liable for any loss, injury, expense or dama. property resulting, directly or indirectly, from (1) the acts suppliers. including but not limited to delays. overbookir services. cessation of operations. accidents or failures c changes in fares. itineraries or schedules: or (2) acts of earthquakes, floods. climatic aberrations. acts of goverr unrest, strikes, riots. theft, disease, accidents or failures internet. telecommunications lines or facilities. or third p systems. or any other cause beyond the control of Ame:

Intermediary Disclosure. Amex assists you in finding tra making arrangements that meet your individual needs factors in identifying travel suppliers to you and recomn' itineraries. In this role. we are acting as an independent fiduciary. We want you to be aware that certain supplier as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselor may also provide compensation to us for various marke services that we perform for them, such as granting thei marketing channels. participating in marketing program. technology initiatives. In addition, we receive compensa

# RECORD LOCATOR: NALWUQ (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP?
ASSIST HOTLINE (cont.)

when customers use the American Express Card or <mark>othi</mark> products to pay for supplier products and services. Fron enter into other business relationships with suppliers ar including levels and types of compensation and incentiv subject to change. In identifying suppliers and recomme may consider a number of factors, including supplier av preferences. The relationships we have with suppliers r suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#600465 Registered Iowa Travel Agency.

-NALWUQ.pdf>

<NALWUQ_ItineraryCalendar.ics>

Privacy Statement | Visit the Centurion Card website