To: Amex Centurian Travel████████████████████████
From: Lesley Groff
Sent: Thur 10/18/2018 8:28:50 PM
Subject: Re: ticket for ███...change to earlier flight ...UHRCNI

thanks

On Oct 18, 2018, at 4:27 PM, Natalia Molotkova ████████████████████████ wrote:

Yes, Ma'am!!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

please issue ticket as stated below!

On Oct 18, 2018, at 4:23 PM, Natalia Molotkova ████████████████████ wrote:

I asked silly question, LOL:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $200.70.

• Ticket is non-refundable, <$41.00 change/cancel penalty applies plus difference in fare.

• Code share: ROSSIYA AIRLINES

• Tue 23 Oct - Aeroflot 6627 - Economy - 4h 50m OPERATED BY ROSSIYA AIRLINES Departing: Pulkovo Airport, St. Petersburg (LED) at 7.55am Arriving: Ben Gurion Intl Airport, Tel Aviv (TLV) at 12.45pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

COACH for sure!

Business or coach?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Let me have a look.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we have this flight on HOLD...but  prefers the earlier flight on Aeroflot. please issue Aeroflot depart 7:55am arrive Tel Aviv 12:45pm for $200.70

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for LEIBINA/ANNA 23OCT18 UHRCNI
Date: October 18, 2018 at 11:14:13 AM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a <u>notification only address</u> that canna

you have any questions, please contact Centurion Travel Service at

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itir your travel arrangements. Your Centurion Travel Service travel plans have been posted to a s( link to view your trip details and add link to your bookmarked favorites for easy access in the Jul

View your Trips

American Express Travel UHRCNI

## Record Locator

| Field                     | Value                             |
| ------------------------- | --------------------------------- |
| Date                      | 23 Oct 2018                       |
| Airline                   | Ural Airlines                     |
| Airline Record Locator    | V97ALE                            |
| Flight/Class              | U6 887 A Economy Class            |
| Origin                    | St Petersburg, Pulkovo            |
| Destination               | Tel Aviv Yafo, Ben Gurion Intl |
| Departing                 | 03:10 PM                         |
| Arriving                  | 08:00 PM                         |
| Departure Terminal        | Terminal Pulkovo 1                |
| Arrival Terminal          | Terminal T3                       |
| Estimated Time            | 4 Hrs 50 Mins                     |
| Stops                     | Non-stop                          |
| Seats                     | 17A                               |
| Other Information         | Russian Citizens need passport    |
| Other Information         | Visa required for Israel          |

## Record Locator (cont.)

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web: software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re your stay and payable to the hotel operator at check-out from the property. You may wish to inquire existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex sh expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissio limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of go% riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or fac or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n various factors in identifying travel suppliers to you and recommending specific itineraries. In this role party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as w targets or other goals, and from time to time may also provide incentives to our travel counselors. Ce compensation to us for various marketing and administrative services that we perform for them, such channels, participating in marketing programs and supporting technology initiatives. In addition, we re customers use the American Express Card or other American Express products to pay for supplier pr we may enter into other business relationships with suppliers and these arrangements, including leve incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, w including supplier availability and your preferences. The relationships we have with suppliers may als the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

I asked silly question, LOL:
Your response is required to complete this reservation. Prices and availability are subject to change.

## Record Locator (cont.)

• Total air reservation, including taxes and fees: $200.70.

• Ticket is non-refundable, <$41.00 change/cancel penalty applies plus difference in fare.

• Code share: ROSSIYA AIRLINES

• Tue 23 Oct - Aeroflot 6627 - Economy - 4h 50m OPERATED BY ROSSIYA AIRLINES Departing: Pulkovo Airport, St. Petersburg (LED) at 7.55am Arriving: Ben Gurion Intl Airport, Tel Aviv (TLV) at 12.45pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

COACH for sure!

Business or coach?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Let me have a look.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we have this flight on HOLD...but Anna prefers the earlier flight on Aeroflot. please issue aerol Aeroflot depart 7:55am arrive Tel Aviv 12:45pm for $200.70

## Record Locator (cont.)

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for LEIBINA/ANNA 23OCT18 UHRCNI
Date: October 18, 2018 at 11:14:13 AM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot acce have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baqqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary f travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure websil view your trip details and add link to your bookmarked favorites for easy access in the future:

## American Express Travel UHRCNI
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing auth
your travel office by 7:47 AM on October 19, or this entire reservation will automatically cancel.

Tuesday 23 Oct 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

## Other Information

A VISA IS REQUIRED FOR ENTRY INTO ISRAEL

## Flight Information

<table><tr><th>Date</th><th>23 Oct 2018</th></tr><tr><td>Airline</td><td>Ural Airlines</td></tr><tr><td>Airline Record Locator</td><td>V97ALE</td></tr><tr><td>Flight/Class</td><td>U6 887 A Economy Class</td></tr><tr><td>Origin</td><td>St Petersburg, Pulkovo</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Destination</th><th>Tel Aviv Yafo, Ben Gurion Intl</th></tr><tr><td>Departing</td><td>03:10 PM</td></tr><tr><td>Arriving</td><td>08:00 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal Pulkovo 1</td></tr><tr><td>Arrival Terminal</td><td>Terminal T3</td></tr><tr><td>Estimated Time</td><td>4 Hrs 50 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>17A</td></tr></table>

## Confirmed
<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the mo requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the z and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers f about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpres</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, z (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel supr delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, c schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authoritie disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third part cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we an and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incent goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may als various marketing and administrative services that we perform for them, such as granting them access to ou marketing programs and supporting technology initiatives. In addition, we receive compensation from supplii Express Card or other American Express products to pay for supplier products and services. From time to tir relationships with suppliers and these arrangements, including levels and types of compensation and incenti In identifying suppliers and recommending itineraries, we may consider a number of factors, including suppli The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registrati.

## Confirmed
<u>Entry and Exit Information for Travel</u> (cont.)

TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you incur as a result of using the service provider. We reserve the right to note profile and preference data for servicing purposes.