TO:  Ann Rodrique
CC:  Daphne Wallace
From:  TJ Wall
Sent Tue 6/11/2019 3:16:54 PM
Subject:  Re: Custom Blackout Theater drapes

Hi Ann/</s>/Daphne,

I just need a few details to finish the order.

Is there a telephone number and contact person associated with the Delivery address in Palm Beach FL?

Do I need to put your company name anywhere on the invoice, etc.?

Thanks,

TJ

TJ Wall
Sales & Service

About HTmarket.com: HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater.

On 6/11/2019 9:45 AM, TJ Wall wrote:

Hi Ann,

Yes, we take American Express. Please call us at the number below if you are ready to order.

Thanks!

TJ Wall

TJ Wall
Sales & Service

About HTmarket.com: HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater.

On 6/10/2019 6:01 PM, Ann Rodriquez wrote:

Yes. Please
Do you except American Express?

Ann R.

*   **Date & Time:** June 10, 2019, at 5:05 PM
*   **Author:** TJ Wall wrote to Ann/Daphne/\[redacted].

I just wanted to follow up with you. Please let me know if you are still interested or have any questions.

Best regards,

TJ Wall

TJ Wall

Sales & Service

About <u>HTmarket.com:</u> HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater. On 6/6/2019 10:06 AM, TJ Wall wrote:

Hi Ann,

Thanks. I think you will prefer the white backing. The quote is the same as the one I sent to you earlier this week. That is the best price I can do. See the full quote below in the email dated June 3.

The total price (shipping is free) is $9,726.84

I also want to confirm that you do not need any rods for these drapes. Based on the photos you sent it looks like you already have the correct type that will work with these drapes.

I can get this order placed for you today if you like. I just need someone to call me at the number below with your payment info and to verify the shipping address.

Thanks!

## TJ Wall

TJ Wall
Sales & Service

About HTmarket.com: HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater. On 6/6/2019 6:22 AM, ann rodriguez wrote:

## Hi TJ,

Black drapes with White backing sounds good. Our existing drapes have a white backing and the sun light didn't shine through.

Please send me a quote asap for Black drapes w/White backing and our requested quantity & measurements. Thank you so much TJ :)

Thank you.
Ann R.
DISCLAIMER: The information contained in this e-mail may
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On Tuesday, June 4, 2019 12:25 PM, TJ Wall <██████████████████████████████
wrote:

## Hi TJ, (cont.)

## Hi Ann,

Thanks for getting back to me. The most common blackout material ordered is the White. It's completely hidden from view once the drapes are installed and I think one reason it is preferred is that it reflects the light away from the window, etc. The Black material also works well but since it soaks up the light they tend to get very hot if they are in front of a large, sunny window.

The blackout effect should be the same regardless of which color velour you choose for the actual panels.

The Black velour is popular but there are also other darker colors to choose from.

If you go to the page and scroll down a bit you will see the 12 different colors available for these drapes. So I would suggest choosing the color you like best since they will all be effective in blocking out the light.

If you decide to place an order the lead time is going to be about two weeks. I would need someone to call me at the number below with your payment and billing info.

Thanks!
TJ

TJ Wall
Sales & Service

About <u>HTmarket.com:</u> HTmarket is the largest home
theater store on the Web
with over 8000 home theater
items.

HTmarket has been online since the year 2000. We have a 4.5 star rating with

## Hi Ann, (cont.)

with the Better Business Bureau. We know home theater. On 6/3/2019 5:23 PM, ann rodriquez wrote:

Not to worry. Thank you for the Quote on the drapes. Is there a big difference between the White backing vs the Black backing? Will the room be extra dark with Black Drapes & Black backing? Does the White backing give off a shine or a glow from light?

I would really like to place the order asap.

Thank you,
Ann R.

DISCLAIMER: The information contained in this e-mail may
be privileged,confidential, and
protected from disclosure. If
you are not the intended
recipient, you are hereby
notified that any
dissemination, distribution or
duplication of this
communication is strictly
prohibited. If you have
received this communication
in error, please notify the
sender immediately and
delete all copies.

On Monday, June 3, 2019 4:28 PM, TJ Wall ████████████████████████████
wrote:

Hi,
Sorry for the delay getting back to you. We are still trying
to see what the shipping
costs would be to the U.S.
Virgin Islands. It could be
very expensive. We are
trying to get some
approximate weights and
dimensions of the packages
from the vendor and then we
need to get a quote from
DHL. Our vendor cannot

## Hi Ann, (cont.)

ship outside the US. Below
is the best pricing I could do
on the drapes. These are
based on your specifications.
You would have any of the
color options listed on this
page (scroll down to see the
colors):

<u>https://www.htmarket.com/qush3760inbl.html</u>  These prices are for the curtains only. There are no rods

included:

HTmarket.com Shopping Cart

Item

Options

Height and Fullness : 95-

Fullness(+$331)

Opening : One Way Draw

Color : Black

Quick Ship 37- 60 Inch Black Out Lined Superior Home Theater

Curtain [remove]

Exact Width in Inches : 4

Height and Fullness : 127

Fullness(+$469)

Opening : One Way Draw

Color : Black

Quick Ship 37- 60 Inch Black Out Lined Superior Home Theater

Curtain [remove]

Exact Width in Inches : 4

The "blackout" material on the back of each panel can be ordered in either white or black.

I hope to have a shipping estimate for you soon. Please let me know if you have any questions.
Thanks,
TJ Wall

TJ Wall
Sales & Service
████████████████████████████████████████

## Hi Ann, (cont.)

- Document: Email thread (multiple messages) with redactions.
- Header: About HTmarket.com — largest home theater store on the Web; online since 2000; 4.5-star Yahoo Shopping, A+ BBB.
- Main correspondents: Ann Rodriquez (Ann R.) → TJ. Other named people: Tom, Anna [redacted], Daphne [redacted], Lesley [redacted].
- Dates/times:
  - Jun 3, 2019, 1:58 PM — message: "I just called and left a message with Tom for TJ to please provide the quote as soon as possible. Thanks,"
  - Jun 3, 2019, 12:36 AM — Ann Rodriquez: "Hi TJ, I haven't received a quote as yet for our Custom Blackout Drapes/Panels."
  - May 30, 2019, 11:29 AM — Ann Rodriquez: "I did a re-measurement this morning while hanging the drapes. New measurements:" (measurements not shown in image).
- Key requests/actions:
  - Request for quote for Custom Blackout Drapes/Panels (follow-up).
  - If Ann unreachable on cell (Anna [redacted]) or office (Daphne [redacted]) due to USVI location, please call Lesley [redacted] at NY office.
- Closing: "Thank you, Ann R."
- Note: Several blocks of text and contact details are redacted; measurement details not visible in the shown portion.

## Hi Ann, (cont.)

12 Panels of 9ft Long (108in) 4 Panels of lift 3in Long (135in) All 12 Panels are 4ft Wide (48in)

We will need 16 Panels in Black w/Blackout backing for our Home Theater.

<image1.jpeg><image2.jpeg><image3.jpeg><image4.jpeg

<image1.jpeg>

<u>Ann</u> R.

On May 29, 2019, at 2:57 PM, Ann Rodriguez

wrote.

Thank you TJ,

It was a pleasure speaking with you this afternoon.

Attached are images of our existing drapes for our Theater/Movie room.

<image1.jpeg><image2.jpeg><image3.jpeg><image4.jpeg><image5.jpeg><image6.jpeg><image7.jpeg>

<u>Ann R.</u>

On May 28, 2019, at 11:15 AM, TJ Wall

wrote:

Hi Anna,
Thanks for contacting us. I
tried to reach you this
morning but I believe your
phone number is for the U.S.
Virgin Islands. Unfortunately
our phones system here at

## Hi Ann, (cont.)

the office will not allow us to call that number.

Can you please call me at the number below when you have a chance? I need to discuss the details of your drapery order and get you a price quote.

## Thanks,

## TJ Wall

TJ Wall
Sales s Service

About <u>HTmarket.com:</u> HTmarket is the largest home
theater store on the Web
with over 8000 home theater
items.

HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating

with the Better Business Bureau. We know home theater.

From: Ann Rodriquez
Sent: Saturday, May 25, 12:39
PM
Subject: Custom Blackout
Theater drapes
To: ████████████████
Cc: ████████████████

## Hi HTmarket,

My Name is Ann Rodriquez,

I would like to purchase Theater Drapes "Blackout" style for my Home Theater. I'm unable to reach you at the numbers listed on your website and

If possible, at your earliest
convenience.

Can you please give me a call at  as I'm very interested in placing an order

## Hi HTmarket, (cont.)

with your Company.

Thank you,
Ann Rodriquez
3██████████