To: Amex Centurian Travel
From: Lesley Groff
Sent: Tue 10/3/2017 8:37:24 PM
Subject: Re: Ticket for

Ok...could you research and see if available? 1 am going to ask her as well if she knows...maybe she has done it before!?

On Oct 3, 2017, at 4:36 PM, Natalia Molotkova <blackened out> wrote:

I checked, earliest train from Paris is at 8:11am, arriving to Montreaux to late - at 1:10pm. May be bus? But I can't book bus, I can only research.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...so is it possible for ████ to even leave early enough on █ train from Paris to get her to the 9:3
make sure, I see this is █ train on Oct. 11th. Are the trains the same time every day? She needs to go Oct. 1
What time would she have to leave from Paris to make █ 9:31am in Montreux? Is it possible she could take

On Oct 3, 2017, at 2:04 PM, Natalia Molotkova <████████████████████████████> wrote:

Hmmm. I am not sure! Let me get back to you.

Sent from my iPhone

On Oct 3, 2017, at 2:04 PM, Natalia Molotkova <██████████████████████████████> wrote:

I am afraid train I offered not going to work, due to last train leaves at 9:31am.
https://www.virail.com/train-montreux-glion
Can she depart Paris in the morning?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Yes for sure please!

Sent from my iPhone

On Oct 3, 2017, at 1:32 PM, Natalia Molotkova <██████████████████> wrote:

Yes, but I want first get the schedule from Montreux to Glion, to make sure she is making it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
████████████
Hours: Mon through Friday 9AM-530PM EST

Ok. So you can purchase the ticket we confirmed yesterday (departing at 3:11 in the slightly higher price for I ticket on to Glion. Can you make sure she can catch train to Glion after arriving Montreux given her timing.;

Sent from my iPhone

On Oct 3, 2017, at 12:31 PM, Natalia Molotkova <███████████> wrote:

## Got is in w ting from Rail Europe:

This is not I direct journey. The best option with the least changes of train would be to go from Paris to Gene Montreux to Glion. You are able to purchase the option from Paris to Montreux on our website. However, the that is only available for purchase locally at the train station.

Pricing now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you

Sent from my iPhone

On Oct 3, 2017, at 11:51 AM, Natalia Molotkova •ca > wrote:

I am very confused with the station, not showing anything to Glion on Rail Europe, will call them.

## Got is in w ting from Rail Europe: (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@███████████
█████████
Hours: Mon through Friday 9AM-530PM EST

ok let me know...
On Oct 3, 2017, at 9:17 AM, Natalia Molotkova <████████████████████████> wrote:

Yesterday I saw option only with two stops, nothing on Rail Europe, let me see what I can find.

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

needs to go to Glion!! Please let me know about time and price of ticket. thanks

On Oct 2, 2017, at 12:56 PM, Natalia Molotkova <███████████████> wrote:

oh wow...will find out! thank you!
On Oct 2, 2017, at 12:56 PM, Natalia Molotkova <██████████████████████████████> wrote:

Lesley, Glion and Montreux two different stations. Where exactly she needs to go?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

ok, got it....hang in.

On Oct 2, 2017, at 12:26 PM, Natalia Molotkova <[REDACTED]> wrote:

## Regards, (cont.)

No, it is total for two legs, 133 coach and first class 195.00 plus possible Rail Europe fee, like 7.50USD.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████
████████
Hours: Mon through Friday 9AM-530PM EST

so the total is $328...? or either it is second class totally $133 for entire trip or First class $195 for entire trip.
clarification.

On Oct 2, 2017, at 12:18 PM, Natalia Molotkova <████████████████████> wrote:

second class, non refundable - $133.00
Semi Flexible
Leg to Geneva

• Adult: Refundable before train departure for █ fee; exchangeable before train departure for █ fee. Le
Ticket is valid for all travelers.
Exchange Policy
Tickets can be exchanged before train departure for █ fee.
Refund Policy

Paper Tickets: Ticket is refundable up to 2 business days before train's departure date. Cancelation of
Print at Station/Print at Home e-tickets: Tickets are refundable before train's departure. Cancelation of
To receive █ refund you must send █ request to the issuing office. Refunds and Exchanges are subject

## From Geneva to Montreux

• Adult: Ticket is 85% refundable before train departure date; non-exchangeable. General Ticket

This is only' train ticket. Reservations when possible are separate and an additional cost.

## Exchange/Refund Policy

I 15% cancellation penalty applies to unused tickets received by the issuing office before the first day day of validity if they have been endorsed as 'not used' by' railway official at the station of departure. conditions of use printed on ticket jacket. Refund requests must be submitted within 2 months from the refund you must send I request to the issuing office. Refunds and Exchanges are subject to' 7% adm

First class - semi flexible - $195.00

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
██████████
Hours: Mon through Friday 9AM-530PM EST

## Exchange/Refund Policy (cont.)

Depends on class of service and ticket flexibility, let me email you options.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
. com

Hours: Mon through Friday 9AM-530PM EST

Please purchase train ticket for ████...thanks! (how much is it?)

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova <████████████████████> wrote:

ok...I'll be back to you on the train part..

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova <██████████████████████████████████████> wrote:

Ok, fare is restricted, non refundable.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that should be perfect! Let me get permission on the train part of this!

On Oct 2, 2017, at 11:39 AM, Natalia Molotkova <█████████████████████████> wrote:

Train will be with stop, going to Montreux

3:11PM Paris Gare Lyon 6:17PM Geneva 3hr6min

TRANSFER: 22 mins 6:39PM Geneva 7:35PM Montreux 0hr56min <u>Train 41</u>

Coach from 127.00USD
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Exchange/Refund Policy (cont.)

Hours: Mon through Friday 9AM-530PM EST

Key entities:

*   Natalia Molotkova (Centurion Relationship Manager)
*   Requests for plane/train tickets between Ekaterinburg and Paris around October 12th and 14th.
*   Direct flight option: U6 709 (SVX to CDG), business class only, $696.20.
*   Connection flight option: ROSSIYA AIRLINES (SVX to LED to CDG), $252.30.
*   No airport in Glion Montreux, Geneva is closest.
*   Hours: Monday through Friday, 9 AM - 5:30 PM EST

## Exchange/Refund Policy (cont.)

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