From: james I personal genius

<table><tr><th>Sent:</th><th>Friday, December 8, 2017 3:47 AM</th></tr><tr><td>To:</td><td>jeffrey E.</td></tr><tr><td>Cc:</td><td>Richard Kahn</td></tr><tr><td>Subject:</td><td>Re:</td></tr></table>

They've been a massive disappointme=t.

When they work, they're great at fillin= the WiFi dead spots — but I can't keep them from crashing r=peatedly.

It's totally stumped their suppo=t staff; I've been waiting for their escalation support to follow u= with me since Monday.

I think there's too=many nodes on the mesh network & when the WAPs try to calculate the fas=est path to the gateway — particularly with higher network traffic =80 there's too many variables & they crash.

=br>

Yesterday, I started rolling the AirPorts back out; I'=I accelerate that. We have to keep the eeros on 6 (they're the only=thing that gets a signal into the AV rack), and is like to keep them on 3 a= well, if I can get them stabile.

Thank you,
=div>
James Ce
your Personal Ge=ius
• Certified Support Professional 10.6</=iv> http://personalgenius.co<=a> <http://personalgenius.co/> <=iv> On Dec 7,
2017, at 9:31 PM, jeffrey E. <jeevacation@gmail.com <mailto:jeevaca=ion@gmail.com> > wrote:

james it doesnt seem like t=ese new routers work very well here in the house &nb=p;

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