To: Lesley <u>Groff</u>
From:
Sent Wed 6/27/2018 5:44:57 PM
Subject Re: did you receive your 2 tickets to the game?!

I think we have to call viagogo and ask them for the number of the ticket that we have to put on the fan id .

Envoye de mon iPhone

Le 27 juin 2018 à 19:32, Lesley Groff <redacted> a écrit :

I dont know! I was hoping you didn't need a ticket number! you don't have the tickets yet...I see is says "as soon as you recieve your tickets" to apply for the Fan ID...I think you should call Fan ID:

## CONTACT US

Guest Registration Hotline: 8 (twenty-four-hour (800) line for free 775-20-18 calls multichannel from Russia), phone

+7 (495) 741-18-18 (for calls
from abroad).

## CONTACT US (cont.)

On Jun 27, 2018, at 1:29 PM, ██ ██ <████████████> wrote:

Which number ticket I should use for the fan id ?

Envoyo de mon iPhonc

Le 27 juin 2018 à 18:46, Lesley Groff <> a écrit :

did you receive the confirmation email for your 2 tickets to the game on June 30th? Confirm on Viagogo website... I supplied your email for the confirmation! Please confirm back to me...

(Tickets were even more expensive today! yikes!)

Can you work on your fan ID? <u>www.fan-id.ru</u> YOu need to do this now if possible! I am reading the application takes 24- 72 hours! this game is in 3 days!...

Important!

• <mark>In addition to</mark> your tickets, you'll need a FAN ID card <mark>to</mark> enter the stadium.

• As soon as you receive your tickets, you must apply online at fan-id ru for this.

• Online applications take between 24 - 72 hours to process.

• When approved, you'll be emailed an electronic version of the FAN ID which acts as your entry visa to Russia.

• Once in Russia, collect your hard-copy FAN ID card at a registration centre in any of the hosting cities.

• Retain this hard-copy FAN ID as you'll need it again to show on entry to any other matches that you have tickets for.

• Every attendee is required to have a Fan ID, which will then be valid for any number of World Cup matches that you attend