To:
From: Natalia Molotkova
Sent: Wed 5/23/2018 1:19:56 <u>PM</u>
Subject: Purchase ticket!!

Title: American Express ®

Ticket is on its way, seat assignment for extra or at the airport. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

please purchase below ticket for ████████████████████! thanks!

On May 23, 2018, at 9:04 AM, Natalia Molotkova
<████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $1746.21.

• Non-refundable, $300.00 change penalty plus difference in fare.

• Outbound

Thu 28 Jun - SAS 910 - Economy - 7h 40m Departing: Newark Liberty Airport, (EWR) at 5.35pm Arriving: Copenhagen Kastrup Airport, (CPH) at 7.15am

Fri 29 Jun - SAS 2831 - Economy - 2h 15m Departing: Copenhagen Kastrup Airport, (CPH) at 9.05am Arriving: Split Airport, (SPU) at 11.20am • Inbound

Sun 08 Jul - SAS 2788 - Economy - 2h 15m Departing: Split Airport, (SPU) at 3.25pm Arriving: Copenhagen Kastrup Airport, (CPH) at 5.40pm

Sun 08 Jul - SAS 901 - Economy - 8h 30m Departing: Copenhagen Kastrup Airport, (CPH) at 6.35pm Arriving: Newark Liberty Airport, (EWR) at 9.05pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

- Role/title: Centurion Relationship Manager (personal name present in image — omitted)
- Hours: Mon through Friday 9AM–5:30PM EST
- Short request: "Please purchase this ticket for [redacted]" — "Sent from my iPhone"
- Forwarded message header:
  - From: "American Express Travel" <(email redacted)>
  - Date: May 22, 2018 at 4:46:10 PM EDT
  - To: (recipient redacted)
  - Subject: Itinerary for [redacted] — 28JUN18
- Notification text: DO NOT REPLY TO THIS EMAIL — message sent from a notification-only address; contact Centurion Travel Service at 1-[redacted] for questions
- Baggage info link: https://myamextravel.com/baggage
- Call-to-action: "View your Trips"
- Provider label: American Express Travel — Record Locator (locator value redacted)
- Reservation note: Itinerary is a reservation only; not ticketed/price-guaranteed until ticketing authorization is received. Contact travel office by 11:59 PM on May 29 or the reservation will automatically cancel.
- Travel date shown: Thursday 28 Jun 18

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Flight Information

<table><tr><th>Date </th><th>28 Jun 2018</th></tr><tr><td>Airline </td><td><u>Scandinavian</u> Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>SK 910 V Economy Class</td></tr><tr><td>Origin </td><td>Newark, Newark Liberty International</td></tr><tr><td>Destination </td><td>Copenhagen, Kastrup</td></tr><tr><td>Departing </td><td>05:35 PM</td></tr><tr><td>Arriving </td><td>07:15 AM / 29 Jun 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal B</td></tr><tr><td>Arrival Terminal</td><td>Terminal 3</td></tr><tr><td>Estimated Time</td><td>7 Hrs 40 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

Friday 29 Jun 18

## Flight Information

<table><tr><th>Date</th><th>29 Jun 2018</th></tr><tr><td>Airline</td><td>Scandinavian Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class</td><td>SK 2831 V Economy Class</td></tr><tr><td>Origin</td><td>Copenhagen, Kastrup</td></tr><tr><td>Destination</td><td>Split, Split</td></tr><tr><td>Departing</td><td>09:05 AM</td></tr><tr><td>Arriving</td><td>11:20 AM</td></tr><tr><td>Departure Terminal</td><td>Terminal 3</td></tr><tr><td>Estimated Time</td><td>2 Hrs 15 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Confirmed</td><td></td></tr></table>

Sunday 08 Jul 18

## Flight Information

<table><tr><th>Date </th><th>08 Jul 2018</th></tr><tr><td>Airline </td><td>Scandinavian Airlines</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Airline Record Locator</th><th></th></tr><tr><td>Flight/Class </td><td>SK 2788 Q Economy Class</td></tr><tr><td>Origin </td><td>Split, Split</td></tr><tr><td>Destination </td><td>Copenhagen, Kastrup</td></tr><tr><td>Departing </td><td>03:25 PM</td></tr><tr><td>Arriving </td><td>05:40 PM</td></tr><tr><td>Arrival Terminal</td><td>Terminal 3</td></tr><tr><td>Estimated Time</td><td>2 Hrs 15 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Flight Information

<table><tr><th>Date </th><th>08 Jul 2018</th></tr><tr><td>Airline </td><td>Scandinavian Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>SK 901 Q Economy Class</td></tr><tr><td>Origin </td><td>Copenhagen, Kastrup</td></tr><tr><td>Destination </td><td>Newark, Newark Liberty International</td></tr><tr><td>Departing </td><td>06:35 PM</td></tr><tr><td>Arriving </td><td>09:05 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 3</td></tr><tr><td>Arrival Terminal</td><td>Terminal B</td></tr><tr><td>Estimated Time</td><td>8 Hrs 30 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr></table>

Confirmed

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See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

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http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

## PDF itinerary attachment: (cont.)

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

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