- Header
  - To: [REDACTED]
  - From: [REDACTED]
  - Sent: Mon 10/16/2017 10:49:55 AM
  - Subject: Re: Itinerary INCL TICKETNO for [REDACTED] 16OCT17 [REDACTED]

- Thread messages / key excerpts (names/emails redacted)
  - Oct 16, 2017, 3:35 AM — [REDACTED]: "Hi [REDACTED], Would a receipt be enough from the hotel or do you need an invoice? Best regards, [REDACTED]"
  - Oct 16, 2017, 4:56 — [REDACTED]: "Great!" / "Sent from my iPhone"
  - Oct 15, 2017, 9:15 PM — [REDACTED]: "Yup. I'll just send you the receipt later. All good. Best regards, [REDACTED]"
  - Oct 16, 2017, 0:35 — [REDACTED]: "Ok. [REDACTED] says she has been in touch with you and All worked out" / "Sent from my iPhone"
  - Oct 15, 2017, 3:32 PM — [REDACTED]: "No problem! I'll pay with my own card."

- Other visible details
  - Multiple lines are redacted (names and email addresses).
  - Several messages include "Sent from my iPhone".
  - Date labels appear in both English and Russian formats (e.g., "16 окт. 2017 г.").
  - Main actions: sender to provide/send hotel receipt; one participant will pay with their own card.

- Visible text: "Best regards," followed by two blacked-out name blocks (signature redacted).
- Timestamp line (Russian): "15 окт. 2017 г., в 22:51," — i.e., 15 Oct 2017, 22:51.
- Sender line (partially redacted): "[Name redacted] <[email redacted]>".
- Russian verb: "написал(а):" (wrote:)

I am trying to get  to help out with this. I am hoping she is in Europe and in the same time zone...

On Oct
15,
2017,
at
12:35
PM,

wrote:

## Hi Lesley,

Will we be able to solve the hotel issue after all? :)

Best <u>regards,</u>

15 on. 2017 r., a 18:55, Lesley Groff

написа
л(a):

Hi Hi [ ]

Can you please show your own

## Hi Lesley, (cont.)

credit card to the hotel when you check in on Monday please. I need to fill out a credit card authorization form in order for Jeffrey to pay for the room, but the department that can send me this form does not open until Monday. Due to the time difference I will not be able to fill out this form until after you have checked in. I will have it done before you check out on Tuesday so they should charge Jeffrey's card for the stay and not yours. But in order for you to check in, they will need to see your card...is that ok?

<change><s>On Oct 14 2017 at 12:03</s></change> PM,

wrote:

It is indeed. Hopefully it will work out this time. Thank you for your help Lesley

14 окт. 2017 г., в 21:01, Lesley
Groff <█████████████████████████████████████
написал(а):

Sounds like a plan !

Sent from my iPhone

<u>On Oct</u> 14, 2017, at 10:49 AM,

@
wrote:

Hi Lesley!
Yes, everything is alright.
Thank you very much!

I'll let you know about the
flight to Switzerland on
Monday.

## Hi Lesley, (cont.)

<u>Best regards,</u>

14 OKT. 2017 r., B 19:12,
Lesley Groff

написал(а):

HI ...here is your ticket and hotel confirmation...please double check of accuracy and confirm receipt! thanks, Lesley

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for MATUSHKIN A/ 16OCT17

Date: October 14, 2017 at 10:10:44 AM EDT
To:

## Hi Lesley, (cont.)

## DO NOT
REPLY TO
THIS EMAIL.

This
message
was sent
from a
notification
only address
that cannot
accept
incoming
messages. If
you have any
questions,
please
contact
Centurion
Travel
Service at 1-
877-877-
0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

## Your travel
arrangement
s are
outlined

## Your travel
arrangement
s are
outlined (cont.)

below in the

email.
Please refer
to the PDF
attachment
and itinerary
for more
details
regarding
your travel
arrangement
s. Your
Centurion
Travel
Service
travel plans
have been
posted to a
secure
website.
Please click
on the link to
view your trip
details and
add link to
your
bookmarked
favorites for
easy access
in the future:

View your
Trips

American Express Travel Record Locator

E-Ticket Number(s)

## Your travel
arrangement
s are
outlined (cont.)

Monday 16 Oct 17

# Other Information

# Flight Information

<table><tr><th>Date</th><th>16 Oct 2017</th></tr><tr><td>Airline</td><td>Aeroflot</td></tr><tr><td>Airline </td><td></td></tr><tr><td>Record </td><td></td></tr><tr><td>Locator </td><td></td></tr><tr><td>Flight/Class</td><td>SU 1413 Z
Business Class</td></tr><tr><td>Origin</td><td>Ekaterinburg,
Koltsovo 
International </td></tr><tr><td>Destination</td><td>Moscow,
Sheremetyevo </td></tr><tr><td>Departing</td><td>07:00 AM</td></tr><tr><td>Arriving</td><td>07:25 AM</td></tr><tr><td>Arrival</td><td>Terminal D -</td></tr><tr><td>Terminal</td><td>Domestic/Intl</td></tr><tr><td>Estimated
Time </td><td>2 Hrs 25 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>2D</td></tr><tr><td>Confirmed </td><td></td></tr></table>

# Flight Information (cont.)

## Hotel Information

<table><tr><th>Hotel</th><th>PARK INN</th></tr><tr><td></td><td>BY RD</td></tr><tr><td></td><td>SADU </td></tr><tr><td></td><td>MOSCOW </td></tr><tr><td>Address</td><td>17</td></tr><tr><td></td><td>Bolshaya </td></tr><tr><td></td><td>Polyanka </td></tr><tr><td></td><td>MOSCOW </td></tr></table>

# Flight Information (cont.)

## Hotel Information (cont.)

<table><tr><th>Telephone</th></tr><tr><td>Check In
Date</td></tr><tr><td>Check Out</td></tr><tr><td>Date</td></tr><tr><td>Confirmation</td></tr><tr><td>Number</td></tr></table>

Base Rate

RU

119180

7-495-

6444844

Mon 16

Oct 2017

Tue 17

Oct 2017



RUB
11300 /
per night
May be
subject to
local
taxes,
service
charges,
and daily
resort fees
if
applicable
Cancel By
6 Pm Day
Of Arrival

Cancellation
Policy

Confirmed

# Flight Information (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u> 

See attached itinerary PDF or link for full terms and conditions.

# Flight Information (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

# Flight Information (cont.)

## PDF itinerary attachment: (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# Flight Information (cont.)

## PDF itinerary attachment: (cont.)

Itinerary
Calendar.ics>