To: ███████████████████████████████
From: Natalia Molotkova
Sent: Tue 8/22/2017 4:04:00 PM
Subject: ██████████████████ tickets

Title: American Express ®

Done, seat was 40.00usd.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

keep one for free and second one for fee...it is fine. they can try to switch maybe..

On Aug 22, 2017, at 11:48 AM, Natalia Molotkova <blackened out> wrote:

Lesley, should I get them seats together, both for fee, or keep one for free, second for fee?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████m

Hours: Mon through Friday 9AM-530PM EST

OK
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n.com

## Regards, (cont.)

Hours: Mon through Friday 9AM–5:30PM EST

Key message: "OK, both non refundable with $200 change fee. Only one seat could assign on the first flight, second will be for fee. OK to get it?"
Signature: Natalia (Natasha) Molotkova — Centurion Relationship Manager
Other notes: "Sent from my iPhone"; short replies: "Yes please. 9049" / "Great. Issue please!"

Itinerary (as shown)
| Passenger | Flight | Date  | From | To  | Dep  | Arr   |
|---:|---|---:|---|---|---:|---:|
| Elena | DL 465 | 26AUG | JFK | STT | 08:35A | 12:40P |
| Elena | DL 676 | 28AUG | STT | JFK | 01:37P | 05:39P |
| Elina | DL 465 | 26AUG | JFK | STT | 08:35A | 12:40P |

Fares (as shown)
| Passenger | Total Fare (USD) |
|---:|---:|
| Elena | 749.16 |
| Elina | 293.10 |

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natalia, we need [REDACTED] to go to the island on Sat. Aug. 26th together, coach, direct, morning... [REDACTED] will return to NY on Monday Aug. 28th, direct, coach... [REDACTED] will stay on the island)

Can you please investigate for me! :)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.