To: Amex Centurian Travel[m████████████████████████████
From: Lesley Groff ███████████████████████████████
Sent: Wed 1/16/2019 8:43:03 PM
Subject: Re: Ticket for ███████████████████████Jan. 25-26

thanks for all your help today!

On Jan 16, 2019, at 1:31 PM, Natalia Molotkova wrote:

Done. Thank you!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Understood. Please issue ticket as stated below

Sent from my iPhone

On Jan 16, 2019, at 12:31 PM, Natalia Molotkova

rote:

Bargain finder always gives me lowest available, sorry.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: S448.80.

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare.

• Fri 25 Jan - LOT Polish Airlines 335 - Economy - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 4.25pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.55pm

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████

## (877) 877-0987 (cont.)

## Hours: Mon through Friday 9AM-530PM EST

changeable fare at $448.80!
Always changeable!!

On Jan 16, 2019, at 12:16 PM, Natalia Molotkova <██████████████████████████████████> wrote:

██████████████████ Warsaw-Paris-Warsaw: Arrive 25th 5pm Leave 26th 5pm ████████████████
LO 335 25JAN WAW CDG 0425P 0655P
LO 336 26JAN CDG WAW 0745P 1000P

$394.80 - was lowest fare, which is nor-refundable and non changeable. Still OK? Or do changeable fare at $448.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

███████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $411.90.

• Ticket is non-refundable, $80.00 change penalty applies plus difference in fare changes are subject to difference in fare.

• Fri 25 Jan - LOT Polish Airlines 331 - Economy - 2h 35m Departing: Warsaw Chopin Airport, (WAW) at 7.20am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (COG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Hi Natasha...we need a ticket for █████████████, Warsaw-Paris-Warsaw, Jan. 25-26, c

ttepuollc or rolana
EF 2447644
Birthday: May 5, 2000
P Expires June 6, 2023

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

I don't think you gave me the correct flight? we want the one I gave you below depart 4:25pm arrive 6:55prir please check below...

On Jan 16, 2019, at 12:16 PM, Natalia Molotkova ██████████████████████████████████ wrote:

| Segment | Flight(s) | Date | From (code) | To (code) | Depart | Arrive | Duration | Class |
|---|---:|---|---|---|---:|---:|---:|---|
| Outbound | LO 335 / LO 331 (both shown) | 25 Jan | Warsaw Chopin (WAW) | Paris CDG (CDG) | 04:25P (also shown 7:20 AM) | 06:55P (also shown 9:55 AM) | 2h 35m (listed) | Economy |
| Return | LO 336 | 26 Jan | Paris CDG (CDG) | Warsaw (WAW) | 07:45P | 10:00P | 2h 15m | Economy |

Other key details
- Total air reservation (incl. taxes & fees): $411.90
- Previous lowest fare noted: $394.80 (non‑refundable, non‑changeable)
- Changeable fare option mentioned: $448.80
- Ticket rules: non‑refundable; $80 change penalty applies + any fare difference
- Agent: Natalia (Natasha) Molotkova — Centurion Relationship Manager (contact hours: Mon–Fri 9:00AM–5:30PM EST)
- Note: “Your response is required to complete this reservation. Prices and availability are subject to change.”

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need a ticket for Warsaw-Paris-Warsaw, Jan. 25-26, co

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

-MajaWiktoria Kruczkowska: Warsaw-Paris-Warsaw: Arrive 25th 5pm Leave 26th 5pm
LO 335 25JAN WAW CDG 0425P 0655P
LO 336 26JAN CDG WAW 0745P 1000P

$394.80 - was lowest fare, which is nor-refundable and non changeable. Still OK? Or do changeable fare at $448.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $411.90.
• Ticket is non-refundable, $80.00 change penalty applies plus difference in fare
changes are subject to difference in fare.

## Hours: Mon through Friday 9AM-530PM EST (cont.)

• Fri 25 Jan - LOT Polish Airlines 331 - Economy - 2h 35m Departing: Warsaw Chopin Airport, (WAW) at 7.20am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.OOpm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Manor er

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha…we need a ticket for Maja Wiktoria Kruczkowska, Warsaw-Paris-Warsaw, Jan. 25-26, coach, r
M█████████████████████████████
R█████████████████████████████
B█████████████████████████████
B█████████████████████████████
P█████████████████████████████

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>3moricanervess.corniphishing.</u>

O 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer actions of the service provider and the only remedy for any claims relating to services or products provided by the Service prowler is against d10 service pro responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Bargain finder always gives me lowest available, sorry.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $448.80.

• Ticket is non-refundable, EUR65.00 change penalty applies plus difference in fare.

• Fri 25 Jan - LOT Polish Airlines 335 - Economy - 2h 30m Departing: Warsaw Chopin Airport, (WAW) at 4.25pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.55pm

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████████
██████████████████████████████████
██████████████████████████████████0PM EST

changeable fare at $448.80!
Always changeable!!

On Jan 16, 2019, at 12:16 PM, Natalia Molotkova <███████████████████████████████████████ wrote:

-MajaWiktoria Kruczkowska: Warsaw-Paris-Warsaw: Arrive 25th 5pm Leave 26th 5pm
LO 335 25JAN WAW CDG 0425P 0655P
LO 336 26JAN CDG WAW 0745P 1000P

$394.80 - was lowest fare, which is nor-refundable and non changeable. Still OK? Or do changeable fare at $448.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $411.90.

• Ticket is non-refundable, $80.00 change penalty applies plus difference in fare

changes are subject to difference in fare.

• Fri 25 Jan - LOT Polish Airlines 331 - Economy - 2h 35m Departing: Warsaw Chopin Airport, (WAW) at 7.20am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m

Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm

Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm

Please reply to this email and provide your authorization to proceed.

Regards,

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need a ticket for Warsaw-Paris-Warsaw, Jan. 25-26, co

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

I don't think you gave me the correct flight? we want the one I gave you below depart 4:25pm arrive 6:55pm please check below...

On Jan 16, 2019, at 12:16 PM, Natalia Molotkova <██████████████████████> wrote:

████████████████ Warsaw-Paris-Warsaw: Arrive 25th 5pm Leave 26th 5pm
LO 335 25JAN WAW CDG 0425P 0655P
LO 336 26JAN CDG WAW 0745P 1000P

$394.80 - was lowest fare, which is nor-refundable and non changeable. Still OK? Or do changeable fare at $448.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
Hours: Mon through Friday 9AM-530PM EST

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $411.90.

• Ticket is non-refundable, $80.00 change penalty applies plus difference in fare

## Hours: Mon through Friday 9AM-530PM EST (cont.)

changes are subject to difference in fare.

• Fri 25 Jan - LOT Polish Airlines 331 - Economy - 2h 35m Departing: Warsaw Chopin Airport, (WAW) at 7.20am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.OOpm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████

Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need a ticket for Warsaw-Paris-Warsaw, Jan. 25-26, co

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

-MajaWiktoria Kruczkowska: Warsaw-Paris-Warsaw: Arrive 25th 5pm Leave 26th 5pm
LO 335 25JAN WAW CDG 0425P 0655P
LO 336 26JAN CDG WAW 0745P 1000P

$394.80 - was lowest fare, which is nor-refundable and non changeable. Still OK? Or do changeable fare at 5448.80.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-5:30PM EST

## Hours: Mon through Friday 9AM-530PM EST (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $411.90.

• Ticket is non-refundable, $80.00 change penalty applies plus difference in fare changes are subject to difference in fare.

• Fri 25 Jan - LOT Polish Airlines 331 - Economy - 2h 35m Departing: Warsaw Chopin Airport, (WAW) at 7.20am Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55am

• Sat 26 Jan - LOT Polish Airlines 336 - Economy - 2h 15m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.45pm Arriving: Warsaw Chopin Airport, (WAW) at 10.00pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationshi Mana er

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need a ticket for Maja Wiktoria Kruczkowska, Warsaw-Paris-Warsaw, Jan. 25-26, coach, ro
██████████████████████████████████

Privacy Statement | Visit the Centurion Card website