To: PVT LessonLounge
From: Lesley Groff
Sent: Mon 3/19/2018 12:32:35 AM
Subject: Re: and Lessons Feb 12 & 13

Super. Thanks so much.

Sent from my iPhone

On Mar 18, 2018, at 5:55 PM, PVT LessonLounge <blackened out> wrote:

No problem, thank you for the additional information. All is confirmed and taken care of. Sorry for any inconvenience!
LIZZIE MITCHELL
SNOWMASS SALES, RESERVATIONS & PRO SERVICES| SKI AND SNOWBOARD SCHOOL
ASPEN SKIING COMPANY
Snowmass | Aspen Mountain | Aspen Highlands | Buttermilk
The Little Nell | Limelight Hotels www.AspenSnowmass.com

>

>

> -----Original Message-----
> From: Lesley Groff [mailto: ]
> Sent: Thursday, March 15, 2018 12:11 PM
> To: PVT LessonLounge
> Subject:  and  Lessons Feb 12 & 13

>

• > Hello Lizzie. M name is Lesley and I coordinated the ski trip for and i...I understand you have emailed re a lesson you feel she needs to pay for on Feb. 14th. From what has explained, she and took the 4 lessons we originally paid for (2 lessons on Feb. 12 and 2 lessons on Feb. 13). Apparently on WEd. Feb. 14th, and were skiing together where they `bumped into' your ski instructor on the slope and he `invited' them to join the group. They skied 2 runs with the instructor/group then went on their own way and finished the day. At no time did the instructor tell them he would charge for a day of lessons and they genuinely thought the short time they spent with the instructor was for free! Can you kindly confirm this scenario with your instructor?

>

Both young ladies say they had a tremendous time and enjoyed the lessons Feb. 12 and 13...but truly considered Feb. 14 an honest coincidence ..

> Thank you,
> Lesley
>