From: Sunspel Customer Service <Internet@sunspel.com>
Sent: Tuesday, March 19, 2019 5:02 PM
To: Karyna Shuliak
Subject: RE: return request

Dear Karyna,

Thank you for your email. You should have received a packing slip in your p=rcel with return instructions, so I am sorry if this was missed.

Please send us a brief note in the parcel with your order number, name, add=ess, postcode and contact number. Make sure you tell us what item/size you=would like to exchange for, if required.

Postage charges for returning goods are your responsibility, we strongly re=ommend you ask for a proof of postage in case the parcel goes missing on i=s way back to us.

The address for returns is:

<u>Suns el Returns</u>

I hope that answers your question, please let me know if you have any furth=r queries.

Kind Regards

Helen Stein
Customer Service Advisor

| Field | Value |
|---|---|
| Displayed name | [redacted] |
| Job title | Customer Service Advisor |
| Photo (top-left) | Blacked-out / redacted image |
| Original message — From | [redacted] |
| Original message — Sent | 19 March 2019, 16:56 |
| Original message — To | Customer Service <CustomerService@sunspel.com> |
| Original message — Subject | return request |

Dear Sir or Madam,

I would like to return a few items from the order #500034243

Please advice how to proceed.

Thank you,

Karyna Shuliak
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