<table><tr><th>From:</th><th>jeffrey E. &lt;jeevacation@gmail.com&gt;</th></tr><tr><td>Sent:</td><td>Tuesday, September 1, 2015 1:24 PM</td></tr><tr><td>To:</td><td>Cecile de Jongh</td></tr><tr><td>Subject:</td><td>Re: LS1</td></tr></table>

especailly that he is getting a monthly fee. it is o=tragious that he attempts to make up prices.

On Tue, Sep 1, 2015 at 8:09 AM, Cecil= de Jongh wrote:

Will do.

With warm re=ards,

Cecile

Sent=from my iPhone and misspellings courtesy of iPhone.

On=Sep 1, 2015, at 6:22 AM, jeffrey E. <jeevacation@gmail.com <mailto:jeevacation@gmai=.com> > wrote:

## =div>

have cecile bring him into the office for a ver= serious talk. this is wrong

On Tue, Sep 1, 2015 at 5:50 AM, Richard Kah= <richardkahn12@gmail.com <mailto:ri██████████████████████████████> wrote:

Terrence is clearly playing games w=th his pricing.

http://www.ruckussecurit=.com/ZoneFlex-7731.asp <http://www.rucku=security.com/ZoneFlex-7731.asp>

Please advise
Thank you=C24)

Richard Kahn
HBRK Associates Inc.
██████████████████████████████████████████████████████████████████████████████
Begin forwarded message:

<=iv>From: Terrence Rabsatt

## =div> (cont.)

Hi Rich, Go to Ruckussecurity.com <http://Ruckussecurity.c=m> they are a Bigdog dealer like =yself. Firmware prices is dependent on what you need the radio to do=

You can always find products online for a cheaper price, but wa=ranty, support and upgrades become a issue because you didn't buy it f=om a authorized dealer. I'm not going to go back and forth on th=s Rich. If you want to purchase one and have me just install and con=igure it. I will do that, but I won't support it and if it gives=problems and I have to go out. That won't be included in my serv=ce fee.

Regards,
Terrence =absatt

Sent from my iPad

- "Sent from my iPad"
- "On Aug 31, 2015 at 10:01 PM, [REDACTED] wrote:"
- Two black redaction bars present (one covering a name/email above the quoted line, one covering a block at left)

Is that the unit we currently have 8 of on Isj? W=at is cost of firmware and premium support?

Sent from my iPho=e

On Aug 31, 2015, at 9:59 PM, Terrence Rabsatt <tscomp302@gmail.com&g=; wrote:

Yes we are using=Ruckus, and that is the basic unit correct. Once again you have to a=d the premium support and upgrade the firmware. If you have any othe= questions feel free to contact me.

Regards,
Terrence Rabsatt

Sent from my iPad

On Aug 31, 20=5, at 9:46 PM, Richard Kahn

> wrote:

Is this unit you will purchase?

=div>

<https://www.google.com/webhp?sourceid=chrome-

instant&=mp;ion=1&espv=2&ie=UTF-8#q=ruckus%207731>

=A0 please note

## =div> (cont.)

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=C2 please note

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Unauthorized use, disclosure or copying of thi= communication or any part thereof is strictly prohibited and may be=unlawful. If you have received this communication in error, please noti=y us immediately by return e-mail or by e-mail to jeevacation@gmail.com <mailto:jee=acation@gmail.com> , and des=roy this communication and all copies thereof, including all attachment=. copyright -all rights reserved