<table><tr><th>To:</th><th>James C</th></tr><tr><td>Cc:</td><td>Merwin</td></tr><tr><td>From:</td><td>Karyna u ca</td></tr><tr><td>Sent</td><td>Thur 10/19/2017 9:07:08 PM</td></tr><tr><td>Subject:</td><td>Re: Printer issues</td></tr></table>

Thank you James, that would be great!

Yes, it is the smaller one. The is a lot of black in smear and misalignment. I changed all the expired ink cartridges, tried power cleaning option twice, but no improvement...

On Oct 19, 2017, at 4:56 PM, james I personal genius
wrote:

The 3800 is the smaller one, yes? What problems are you experiencing? I will be happy to look at it, if it's beyond me I have an Epson certified tech I can recommend.

Thank you,

James Ce
your Personal Genius
 Certified Support Professional 10.6
http://personalgenius.co

On Oct 19, 2017, at 4:54 PM, Karyna Shuliak wrote:

Hi James,

I am having issues with our Epson Stylus Pro 3800 photo printer at 9 E 71st. Regular maintenance does not seem to help, I think I need someone experienced to look at it. Would that be a part of your expertise? if not, might you be able to recommend someone please?

Thank you very much!

Karina