To: 
From: Natalia Molotkova
Sent: Mon 12/31/2018 4:03:59 PM
Subject: 8:45am flight for

Title: American Express ®
Thank you, I set up exchange, should be done shortly.

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

- Request: "Please issue ticket as stated below." / Sent from my iPhone

- Price & rules:
  - Total air reservation (including taxes & fees): $33.00 (add collect, exchange)
  - Ticket non-refundable; $33.00 change penalty applies + difference in fare

- Flights:
  - Tue 08 Jan — Aeroflot 1004 — Business — 2h 5m  
    - Depart: Moscow Sheremetyevo Airport (SVO) 1:25 PM  
    - Arrive: Khrabrovo Airport, Kaliningrad (KGD) 2:30 PM
  - Fri 11 Jan — Aeroflot 1001 — Business — 1h 55m  
    - Depart: Khrabrovo Airport, Kaliningrad (KGD) 08:45 AM  
    - Arrive: Moscow Sheremetyevo Airport (SVO) 11:40 AM

- Action requested: Reply to this email with authorization to proceed.

- Sender: [name redacted], Centurion Relationship Manager
- Contact: [redacted]
- Office hours: Mon–Fri 9AM–5:30PM EST
- Note in thread: "Sent from my iPhone." Passenger requested the 8:45 AM flight on Jan 11 — "Issue ticket."

Reservation summary:
- Total air reservation (including taxes & fees): $33.00 (add collect, exchange)
- Ticket: non-refundable
- Change penalty: $33.00 + difference in fare
- Action requested: Reply to email with authorization to proceed

Itinerary:
| Date | Flight | Class | Duration | Depart (airport, code, time) | Arrive (airport, code, time) |
|---|---:|---|---:|---|---|
| Tue 08 Jan | Aeroflot 1004 | Business | 2h 5m | Moscow Sheremetyevo (SVO) — 1:25 PM | Khrabrovo, Kaliningrad (KGD) — 2:30 PM |
| Fri 11 Jan | Aeroflot 1001 | Business | 1h 55m | Khrabrovo, Kaliningrad (KGD) — 08:45 AM | Moscow Sheremetyevo (SVO) — 11:40 AM

- Some contact/details in the image are blacked out/redacted.

OK.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

█████████████████████████

████████

Hours: Mon through Friday 9AM-530PM EST


Hi Natasha. ████ would like the 8:45am flight on Jan 11th please. Issue ticket.

Sent from my iPhone