To: ████████████████]
From: Natalia Molotkova
Sent: Fri 6/16/2017 2:13:43 PM
Subject: Flight Moscow to JFK/return STT to Moscow

Title: American Express ®

Ticket is on its way, fare non refundable with $200.00 change fee.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████
████████████

Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

YES!  this is exactly what we wanted!!  Thank you!

On Jun 16, 2017, at 9:01 AM, Natalia Molotkova <██████████████████████████>
wrote:

████, cheaper d round trip:
1 SU          100 17JUN SVO JFK 0920A 1205P

2 AA        1350 20JUN STT MIA 0945A 1241P
2 SU          111 20JUN MIA SVO 0505P 1110A

TOTAL FARE - USD 1384.82

Ok to issue?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████
████████████

Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Ok, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
[REDACTED]
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Let's issue the ticket on Aeroflot one way to JFK and then issue the below return through Miami!
Thanks.

Sent from my iPhone

On Jun 15, 2017, at 10:52 PM, Natalia Molotkova <REDACTED> wrote:

thanks for this...I will let Jeffrey know..."talk" to you later!

On Jun 15, 2017, at 10:52 PM, Natalia Molotkova
<REDACTED>@REDACTED> wrote:

OMG...you are too sweet..you did not need to do this after a power outage! ..!1

On Jun 15, 2017, at 10:44 PM, Natalia Molotkova
<REDACTED>@REDACTED> wrote:

Lowest one way from STT to Moscow is Delta and Aeroflot, but long connecting time in NYC

1 DL 676 20JUN STT JFK 0155P 0559P
1 SU 123 21JUN JFK SVO 0100A 0520P
TOTAL FARE - USD 977.76

Via Miami
1 AA 1350 20JUN STT MIA 0945A 1241P
1 SU 111 20JUN MIA SVO 0505P 1110A

TOTAL FARE - USD 1443.76 Round trip is more expensive - $1512.00

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Just got to the computer. We had a power outage, was very hard rain and hail. Checking.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Hi Natasha. I got on the phone and spoke to a team member. You can see what I did. We split

ticket in two. The outbound one way then the second ticket is a round trip through JFK. Jeffrey wants to check if there is a better price through Miami on return. We can look at same thing: try a round trip STT/Miami/Moscow you can choose any date in the future that is cheap for her to return to STT on ! Perhaps it is a better price then going through JFK?. I have plans this evening but should be home around 9pm myself. If we can do this one check would be great. (We will worry about IIII and tomorrow)!

Sent from my iPhone

On Jun 15, 2017, at 4:28 PM, Natalia Molotkova <██████████████████████████████> wrote:

Thank you for your email. I am currently out of the office.

You can wait till like very late tonight (at 9pm), or please call. I have to run now, sorry.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

ugh...and trying to put together some fancy round trip tickets (like June 17 Moscow JFK return JFK Moscow June 19 as one ticket) then do a round trip from STT-JFK-Moscow 20th and return back to STT as one ticket...? make price less? I know you have to go...I can call one of the team...

On Jun 15, 2017, at 4:20 PM, Natalia Molotkova <███████████████████████████████>
wrote:

There are no options with one stop and without spending night in US somewhere from Moscow to STT on June 17th

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

STT-JFK-Moscow...? what is you make will that the help outbound the ticket all the price way go to down? STT (so Moscow-JFK-STT) then return the

On Jun 15, 2017, at 4:06 PM, Natalia Molotkova <████████████████████>
wrote:

OK

## Regards,

## Regards, (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Contact info: redacted (black bars present)
- Office hours: Mon–Fri 9AM–5:30PM EST; Tue, Thur, Fri 9a–5:30p EST
- Email dates/times (quoted): Jun 15, 2017 at 4:00 PM and 3:53 PM
- Key statements:
  - "Aeroflot flight is not late enough to make connection from STT."
  - "Ok, I know he wants her on that outbound flight for sure... is there no aeroflot for the return to bring the price down?"
  - "In this case we can do Aeroflot on the outbound, but fare is way higher - 4302.79."

Flight segments:
| # | Airline | Flight | Date  | From | To  | Depart | Arrive |
|---:|---------|--------:|-------|------|-----|--------:|-------:|
| 1 | SU      | 100     | 17JUN | SVO  | JFK | 09:20A  | 12:05P |
| 2 | DL      | 676     | 20JUN | STT  | JFK | 01:55P  | 05:59P |
| 3 | DL      | 417     | 20JUN | JFK  | SVO | 06:52P  | 11:35A |

## Regards, (cont.)

**Key Details:**

*   Email communication from Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Initial total fare: $4302.79.
*   Follow-up total fare: $1238.82.
*   Delta flight options.

**Flight Information:**

| Flight Number | Date    | From  | To  | Departure Time | Arrival Time |
| :------------ | :------ | :---- | :-- | :------------- | :----------- |
| 1 DL 217      | 17JUN   | SVO   | JFK | 0130P        | 0437P        |
| 2 DL 676      | 20JUN   | STT   | JFK | 0155P        | 0559P        |
| 2 DL 417      | 20JUN   | JFK   | SVO | 0652P        | 1135A        |

*   Jeffrey needs an earlier flight to JFK on the 17th.
*   Office Hours: Monday to Friday 9 AM-5:30 PM EST, Tuesday/Thursday/Friday 9 AM - 5:30 PM EST.

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Tue, Thur, Fri 9a - 530p EST

Hi Natasha...we need a flight for ██ ██ from Moscow nonstop, Coach, to JFK
earliest flight out of Moscow on Sat. June 17th. She will return from ST. Thomas back to Moscow
on Tues. June 20th. Options and Pricing please...thanks



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