<table><tr><th>From:</th><th>Richard Kahn</th></tr><tr><td>Sent:</td><td>Monday, June 18, 2018 10:31 PM</td></tr><tr><td>To:</td><td>Karyna Shuliak</td></tr><tr><td>Subject:</td><td>Re: Your order from ducduc Shipped!</td></tr></table>

did she respond?
shall i call her =omorrow?

Richard Kahn
HBRK Associates =nc.
575 Lexington =venue, 4th Floor
New York, NY =0022

On Jun 18, 2018, at 9:28 AM, Karyna Shuliak wrote:

Good morning =ileen,
Is it possible to get it =one by the end of this week?
Thank =ou,
Karyna

On Jun 18, 2018, at 8:19 AM, Eileen Rollins wrote:

Good =orning,

We do =pologize for the error and have corrected it.

I have been in contact with White =love Transportation and everything is being crated and will be =elivered prior to the 4th of July.

Thank you for your patience and =ave a great day.

Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790

www.ducducnyc.com <http://www.ducducnyc.com/>
www.thenewtraditionalists.com

From: Karyna Shuliak Sent: Friday, June 15, 2018 5:14 =M To: Eileen Rollins; Kathryn =agagna Cc: Richard Kahn; Daphne =allace; Bella Klein Subject: Re: Your order from ducduc =hipped!

Dear Kathryn and =ileen,

Based on the phone call with Eileen earlier today, I =nderstand that you made a mistake and did not crate the beds before =hipping.

Please provide the new date when the =urniture will be created and shipped. I would like for it to be done by =he end of next week.

Thank you,

Karyna

On=Jun 15, 2018, at 7:53 AM, Eileen Rollins wrote:

<image003.jpg>

Congratulations! Your ducduc order shipped.

ORDER
100432
SHIPPED
6-14-18
CARRIER
White Glove Transportation
BOL
123810

It will be =elivered via the carrier listed above — they will =all the order's shipping contact to schedule a delivery =ppointment.

CARRIER
CONTACT
Special Moving Services

White Glove Transportation

IMPORTANT! =nbsp; Please inspect ALL pieces before signing for the =elivery.

If there is any damage please note =he issue on the Bill of Lading. If there is =ignificant damage you may refuse <u>the delivery.</u> The shipper will report =he issue to us, but please call Customer Service and let them know =s wel . We stand behind all of our products and will =ork with you to resolve the issues.

Please keep in mind that transit times vary =ccording to final destination.

Tri-State (NY, NJ, =T) delivery: within 3 business days Greater US delivery East =f the Rockies: 7-14 business days Greater US =elivery West of the Rockies: 14-21 business days

If you have any other =uestions at all please call us a or

Sincerely,

Client Services
<image005.jpg>

Eileen Rollins
Client Support & =ogistics Coordinator
The New =raditionalists
ducduc
100 Lawton =treet
Torrin <u>ton</u> CT 06790

www.ducducnyc.com <http://www.ducducnyc.com/>
www.thenewtraditionalists.com

Eileen =ollins
Client Support & Logistics =oordinator
The New =raditionalists
ducduc
100 Lawton =treet
<u>Torrin ton</u> CT <u>06790</u>

www.ducducnyc.com <http://www.ducducnyc.com/>
www.thenewtraditionalists.com