To: <u>Natalia Molotkova[</u>
From:
Sent: Mon 10/30/2017 7:33:11 PM
Subject: Re: Flights for the Bach Family

Thanks

Sent from my iPhonc

On Oct 30, 2017, at 3:23 PM, Natalia Molotkova <████████████████████████████████████████> wrote:

- Displayed sender name: [REDACTED]  
- Role / title: Centurion Relationship Manager  
- Office hours: Mon through Friday 9AM–5:30PM EST  
- Redactions: multiple blacked-out blocks hide contact details

Messages (from top to bottom):
- Unsigned reply: "OK, let me have a look at the seat map and cost."  
- Timestamped 2017-10-30, 3:05 PM: (from [REDACTED]) — "I think we must purchase seats together. Coach. 9049." — "Sent from my iPhone"  
- Timestamped 2017-10-30, 2:46 PM: earlier message including "Yes. Regards," and signature line for [REDACTED]  
- Repeated signature block: "Regards, [REDACTED]" and "Centurion Relationship Manager"

Key entities: Natalia Molotkova, Centurion Relationship Manager.
Emails:
*   Gluten-free meal request for kids and mom. Over water flights allow special meals.
*   Total $5752.24, coach, non-refundable, $300 change fee.
*   Confirmation to issue tickets.
Hours: Monday - Friday 9 AM- 5:30 PM EST.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Correct

Sent from my iPhone

On Oct 30, 2017, at 1:49 PM, Natalia Molotkova

They have German passports, correct?
Coach?

Here it is in coach:

<table><tr><th>LH</th><th>423</th><th>17DEC</th><th>BOS FRA 0430P 0535A</th></tr><tr><td>LH</td><td>170</td><td>18DEC</td><td>FRA TXL 0645A 0755A</td></tr><tr><td>LH</td><td>183</td><td>04JAN</td><td>TXL FRA 1045A 1155A</td></tr><tr><td>LH</td><td>422</td><td>05JAN</td><td>FRA BOS 1055A 0105P</td></tr></table>

Child (under 12 years_ - $1324.56 per ticket Adult - $1551.56.

Ok to issue?
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

>

wrote:

Hours: Mon through Friday 9AM-530PM EST

On it, came later today, another doctor's appointment with child.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you for your email. I am currently out of the office.

HI Natasha...we need the below round trip flights for the Bach family again....

## <u>Flight Boston to Berlin via Frankurt:</u>

## December 17th

16:30 BOS - FRA
Lufthansa LH 423

06:45+1 FRA - TXL

Flughafen Frankfurt am Main FRA
Lufthansa LH 170

## <u>Return:  January 4th 2018</u>

BER to FRA (stop over night)
10:45 TXL - FRA
Lufthansa LH183

## <u>January 5th 2018</u>

10:55+1 FRA - BOS
Lufthansa LH 422

## Passenger List:

Aino Zora Bach
Female
<u>Born 08/19/2013 (august</u> 19th)

expires 12/21/2022 ( december 21t)
GLUTEN FREE MEAL

Taiyo Anatol Bach
Male
Born 07/07/2010 (july 7th)
Pass nr C3K7H06YN
Expires 12/12/2022 ( december 21t)
GLUTEN FREE MEAL

## Passenger List: (cont.)

Mira Maria Bach
female
born 02/05/1977 (Feb. 5, 1977)
 (july 16th)
GLUTEN FREE MEAL

Joscha Bach
Male
born 12/21/1973 ( december 21t)

# JOSCHA REQUIRES VEGITARIAN MEAL

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.