To: 
From: Natalia Molotkova
Sent: Thur 10/5/2017 3:15:11 PM
Subject: Ticket for

Title: American Express ®

No, drive is like 2 hours and 30 minutes. But they charge garage to garage, cat has to go back to Geneva - so 5-6 hours.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

6 hours from Geneva to Glion?! at $173.34 per hour? That is insane! yes, please try the flat rate

company....I will get her cell number for you....hang in....

On Oct 5, 2017, at 10:53 AM, Natalia Molotkova <la
wrote:

Now Empire car service is telling me 173.34 per hours, and estimated total will be like 6 hours. It is a lot. Do you want me to try the online booking with another company at flat rate of EUR337? I will need her cell number.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

May I have ██████ cell phone number.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Key Information:

*   **Entities**: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Date**: October 4, 2017, at 2:09 PM
*   **Hours**: Mon through Friday 9AM-5:30 PM EST
*   **Request**: Book a car to Glion. Prefers Amex booking.

## Regards, (cont.)

Key entities: Natalia Molotkova, Centurion Relationship Manager, Empire.
Email exchanges:
- Oct 4, 2017, 2:05 PM: EUR337.66 (not USD), flat rate, online booking.
- Oct 4, 2017, 1:57 PM: Inquiry about booking services and Mercedes Benz w/Blacklane price ($337.66). Question about hourly rate and minimum.
- Oct 4, 2017, 1:42 PM: Preference to book car with "Empire".

Hours: Mon-Fri 9AM-5:30PM EST.

## Regards, (cont.)

Natalia Molotkova (Centurion Relationship Manager) communicated about car service options and costs.

*   **Car Options:** Mercedes-Benz E-Class, BMW 5 Series, Cadillac XTS
*   **Car Cost:** 337.66 EUR
*   **Empire Car Service:** $136.00 USD per hour (2 hours minimum)
*   **Hours:** Monday through Friday, 9 AM - 5:30 PM EST

## Regards, (cont.)

Morning! =I is requesting a car take her from Geneva to Glion as she has lots of luggage...can you get us a quote on a car service for her? I want to present it to Jeffrey. she would take the same train that departs paris at 3:11pm to Geneva...

On Oct 3, 2017, at 4:40 PM, Natalia Molotkova <██████████████████████> wrote:

ok good to know...hang in..thanks

On Oct 3, 2017, at 4:40 PM, Natalia Molotkova <██████████████████████> wrote:

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax?

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## <u>http://www.tourfiller.com/destination/transfer-
geneva-airport-to-glion.php</u> 
Transfer From Geneva To Glion

When you arrive in Geneva International Airport arrival gate, you don't have to stand in queue to take taxi to Glion or to Glion institute of higher education. Our driver will meet you with your name on sign.Tourfiller services provide Geneva taxi cab, limousine service, for airport transfer service, tours, business companion and special event. Our fleet of executive vans, Limousines, and taxis are well-maintained and clean vehicles with luxurious amenities.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Taxi Geneva and Limousine rental to Glion

Tourfiller provides Geneva taxi door-to-door transportation from any location in Geneva to Glion We provide the most reliable limo rental service in the Glion area cities including Aigle, Montreux, La Tour-de-Peilz, Roche, Yvorne and many more. We also provide limousine services to Glion. Using our service for all your transportation needs, especially with airport private transfer

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Taxi Geneva and Limousine rental to Glion (cont.)

Key Information:

*   **Subject:** Train from Paris to Montreux to Glion.
*   **Natalia Molotkova:** Centurion Relationship Manager, researching train options.
*   **Train Schedules:** Earliest train from Paris at 8:11 am arrives in Montreux at 1:10 pm. The last train leaves at 9:31 am.
*   **Concerns:** Difficulty finding a train from Paris to Montreux that connects to Glion, particularly for a train at 9:31 am in Montreux.
*   **Date of Travel:** Around October 11th or 14th.
*   **Resource:** [https://www.virail.com/train-montreux-glion](https://www.virail.com/train-montreux-glion)

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Taxi Geneva and Limousine rental to Glion (cont.)

Key information from the email chain:

*   **Subject:** Departure from Paris in the morning.
*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Rail Europe's suggestion:** Paris to Geneva, Geneva to Montreux, and Montreux to Glion.
*   **Ticket Info:** Paris to Montreux available online. Montreux to Glion is only available for purchase locally. Ticket confirmed yesterday departs at 3:11.
*   **Hours:** Mon-Fri 9 AM-5:30 PM EST.
*   **Action Needed:** Purchase the ticket to Glion in Montreux after arriving.
*   **Goal:** To get the schedule from Montreux to Glion.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Taxi Geneva and Limousine rental to Glion (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you

Sent from my iPhone

On Oct 3, 2017, at 11:51 AM, Natalia Molotkova <a. > wrote:

I am very confused with the station, not showing anything to Glion on Rail Europe, will call them.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok let me know...

On Oct 3, 2017, at 9:17 AM, Natalia Molotkova ‹ > wrote:

Yesterday I saw option only with two stops, nothing on Rail Europe, let me see what I can find.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

needs to go to Glion!! Please let me know about time and price of ticket. thanks

On Oct 2, 2017, at 12:56 PM, Natalia Molotkova <> wrote:

oh wow...will find out! thank you!

On Oct 2, 2017, at 12:56 PM, Natalia Molotkova
wrote:

Lesley, Glion and Montreux two different stations. Where exactly she needs to go?

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok, got it...hang in.

On Oct 2, 2017, at 12:26 PM, Natalia Molotkova <blackened out> wrote:

No, it is total for two legs, 133 coach and first class 195.00 plus possible Rail Europe fee, like 7.50USD.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manage

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

so the total is $328...? or either it is second class totally $133 for entire trip or First class $195 for entire trip...sorry..the way you have it I just need clarification.

On Oct 2, 2017, at 12:18 PM, Natalia Molotkova <la
wrote:

second class, non refundable - $133.00

Semi Flexible

Leg to Geneva

• Adult: Refundable before train departure for a fee; exchangeable before train departure for a fee. Leisure Adult Ticket

Ticket is valid for all travelers.

Exchange Policy

Tickets can be exchanged before train departure for a fee.

Refund Policy

Paper Tickets: Ticket is refundable up to 2 business days before train's departure date. Cancelation of tickets will incur a 20 Euro fee per ticket.

Print at Station/Print at Home e-tickets: Tickets are refundable before train's departure.

Cancelation of tickets will incur a 20 Euro fee per ticket.

To receive a refund you must send a request to the issuing office. Refunds and Exchanges are subject to a 7% administrative fee per ticket.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## From Geneva to Montreux

• Adult: Ticket is 85% refundable before train departure date; non-exchangeable. General Ticket

This is only a train ticket. Reservations when possible are separate and an additional cost.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Exchange/Refund Policy

A 15% cancellation penalty applies to unused tickets received by the issuing office before the first day of validity. Tickets are refundable after the first day of validity if they have been endorsed as 'not used' by a railway official at the station of departure. For more information please refer to the conditions of use printed on ticket jacket. Refund requests must be submitted within 2 months from the first day of validity on the ticket. To receive a refund you must send a request to the issuing office. Refunds and Exchanges are subject to a 7% administrative fee per ticket.

First class - semi flexible - $195.00

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Natalia (Natasha) Molotkova

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Depends on class of service and ticket flexibility, let me email you options.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please purchase train ticket for =...thanks! (how much is it?)

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova ‹ > wrote:

- ok...I'll be back to you on the train part..

On Oct 2, 2017, at 11:41 AM, Natalia Molotkova <blackened out> wrote:

Ok, fare is restricted, non refundable.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

that should be perfect! Let me get permission on the train part of this!

On Oct 2, 2017, at 11:39 AM, Natalia Molotkova <████████████████████>
wrote:

Train will be with stop, going to Montreux

3:11PM <u>Paris Gare Lyon</u> 6:17PM Geneva 3hr6min <u>TGV Lvria 9775</u>

TRANSFER: 22 mins 6:39PM Geneva 7:35PM Montreux 0hr56min <u>Train 41</u>

Coach from 127.00USD
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

the direct biz class is good. We can issue for ███ please .

On Oct 2, 2017, at 11:35 AM, Natalia Molotkova <█████████████████████████>
wrote:

Ok, can you do the train also? or what train is it?

On Oct 2, 2017, at 11:33 AM, Natalia Molotkova <██████████████████████████>
wrote:

There is direct flight from Ekaterinburg to Paris, but only business class left: U6 709 12OCT SVX CDG 0650A 0930A

TOTAL FARE - USD 696.20

Connection:

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

1 SU 6402 12OCT SVX LED 0620A 0710A OPERATED BY ROSSIYA AIRLINES 1 SU 6635 12OCT LED CDG 0910A 1140A OPERATED BY ROSSIYA AIRLINES

TOTAL FARE - USD 252.30

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

There is no airport in Glion Montreux , Geneva will be closest - 93 km. So probbaly will do train.

# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need a ticket for from Ekaterinburg Russia to Paris morning of Oct. 12th...then she needs to go to Glion Montreux (Switzerland?) around 213pm on Oct. 14th...is this a plane ride or a train ride?



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# It is only 2 hours 24 minutes drive from Geneva to Glion, we can do car service. Or even car service from Montreuax? (cont.)

## Regards, (cont.)

.