<table><tr><th>From:</th><th>&gt;</th></tr><tr><td>Sent:</td><td>Wednesday, April 20, 2011 6:20 PM</td></tr><tr><td>To:</td><td>Upper Canada Stretchers</td></tr><tr><td>Subject:</td><td>Re: Revised Invoice | - new shipping address</td></tr></table>

Thank =ou..

Yes, NY is the correct billing address.

If you =ould please let me know how many boxes this will be shipped in, that =ould be great. thanks..

On Apr 20, 2011, at =:46 AM, Upper Canada Stretchers wrote:

Hello [ ]

Here's the revised invoice with FL shipping address. = left the NY Billing address unchanged - is this correct? Note =hat shipping charges are increased by $33 for the FL delivery. =br> Thanks,

Bob Nadon
<BobPhoto2.jpg>
Upper =anada Stretchers Inc.

On Tue, Apr 19, 2011at 2:04 PM, = > =rote:

Yes, I think it is better for me to =ave it shipped to:

Tropical =hipping
Brice Gordon/LSJ/St.Thomas

Thank you..

On Apr 19, 2011, at 1:05 PM, =pper Canada Stretchers wrote:

Hi = [ ]

I checked with the courier companies we deal with and they =on't deliver to USVI. Let me know if you want a quote for =hipping the frame to your freight forwarding company in FL.

Thanks,

Bob

On Tue, Apr 19, 2011at 11:59 AM, = <mailto

> wrote:

It all looks great! Out of =uriosity, you wouldn't be able to ship to St.Thomas, USVI would you? If =ot, there is a chance I may have you ship it to our freight forwarding =ompany in Florida instead of NY.

On Apr 19, 2011, at 11:50 AM, Upper Canada Stretchers =rote:

Hello [ ]

Thanks for your order and welcome to Upper Canada Stretchers. Please check the shipping address and order details on the attached =nvoice and reply back to us to confirm that everything is correct. We will email you =he tracking numbers when your order is shipped.

Regards

<BobPhoto2.jpg> =nbsp;

Bob =adon



UPPER CANADA STRETCHERS
"Good Paintings Deserve Good Bones"

Sign up to our Monthly =ewsletter - full of tips, specials, helpful information for

for anyone =nvolved in the arts!

> > wrote:

On =ri, Apr 15, 2011 at 10:35 AM, Upper Canada Stretchers <██████████████████

Hello [ ]

Thanks for this request. We aim to make the best keyed stretcher frames available for a reasonable price and keep the =uality consistent year after year.

We can certainly help =ou with your large stretcher frame requirements. We have developed a number of special designs for large format stretchers. =o prevent the stretchers from twisting under tension and creating that "rhombus effect", it's important that the bars be strong and the corner joints and braces be designed to withstand the stresses of a tightly stretched canvas. For strength and =traightness we use laminated and finger-jointed pine lumber to build our stretcher =ars. The HD bars we make all have double tongue and groove, friction fitted joints at the corners (see photos on our website). This ensures that the corner joints are strong yet still expandable through the use of our hardwood key system.

Flush bolted sectional designs for ease of shipping and =ssembly The only practical way to ship a large stretcher with any =dimension over 8 feet is to make the long bars and braces in shorter sections that are bolted together. We use flush mounted hex-head connector bolts for fastening all splice joints (where short bar or brace lengths overlap) and dado joints (where braces =ntersect).

## Fully Keyed Bars and Braces

=/b>Since large canvases are more prone to sagging over time, it is especially important to have the canvas supported by a stretcher frame which can be "keyed-out" to maintain the required tension. All of our large stretcher frames are made with keyable corner and brace =oints.

<x-msg://123/>

The custom stretcher you want is priced as =ollows:

Note that I have quoted you two options. For =he size you are requesting I would normally recommend OPTION 2 which is = heavier and stronger frame. If you are stretching a light canvas =r fabric then OPTION 1 would work fine. Please call me if you =ould like to discuss this further.

OPTION 1 <x-msg://123/> Stretcher Bar Profile: Heavy Duty =rofessional (bars 2 1/2" wide X 2 1/4"

=hick)

Frame Size =inches): 108 x =nbsp;108 Cross Brace Design: =nbsp;4 x 1 (1" x =' Extra HD braces) Price per Frame (CDN $): $1,541.81 =nbsp; Frame Weight =lbs): 82.0

Shipping Estimate: =150 via UPS Ground (regular charge would be around $300 but =ou get 50% off shipping for your first order)

=br>

## Fully Keyed Bars and Braces (cont.)

<Stick4x1Splices3x1.jpg><=span>

<table><tr><th></th><th>OPTION 2</th></tr><tr><td></td><td>&lt;x-msg://123/&gt; </td></tr><tr><td></td><td>Stretcher Bar Profile: Extra Heavy Duty =tandard (bars 3" wide X 2 3/8"</td></tr><tr><td>=hick) </td><td></td></tr><tr><td></td><td>Frame Size (inches): 108 = 288</td></tr><tr><td></td><td>Cross Brace =esign: 4 x = (1" x 3" Extra HD braces)</td></tr><tr><td></td><td>Price per Frame (CDN =): $1,830.90 =nbsp;</td></tr><tr><td></td><td>Frame Weight (Ibs): 111.2 =br&gt;</td></tr><tr><td></td><td>Shipping Estimate: $ 210 via UPS Ground =regular charge would be around</td></tr><tr><td colspan="2">$420 but you get 50% off shipping for your first order) =nbsp; =nbsp;</td></tr><tr><td colspan="2">Shipping and Handling: For orders over 60" =n length we offer 50% off shipping</td></tr><tr><td colspan="2">for first orders. Shipping =osts normally add about 10% to 20% to the cost of an order. In =11 shipments, we include the
hardware, keys and instructions for assembly in the packages.</td></tr></table>

PLEASE NOTE: There are NO DUTY, NO BROKERAGE =HARGES and NO TAXES for orders shipped to our US =ustomers.

Current Exchange Rate: 1 CDN$ = 1.02 =S$ (rate varies daily and according to bank) =br>

Delivery

All custom orders are normally shipped within S to 10 business days. For =mall orders, we offer 2-day RUSH SERVICE for an additional fee =f 25%. Stock orders are usually shipped within 2 days.

## Product Guarantee

All our stretcher bars are made with CLEAR, kiln dried eastern white pine, a strong and stable =traight-grained wood ideal for supporting and tacking canvas. We guarantee our stretchers will be straight 8c square, free of defects and will not warp or twist over time. Our precision tongue & groove joints ensure a perfect friction fit and rigid, square corners. If for =ny reason you find that our stretchers do not meet these high standards we will gladly correct any problems at no extra cost to =ou.

Discounts Available on Custom Made Sizes We offer =iscounts if you order several custom size frames of the same =ize. Discount: 2% per frame up to 20% off for 10 or =ore frames.

## Canvas & Stretching Tools

We can ship you a premium grade of #12 or #10 heavy cotton duck canvas, cut to the size needed for your stretcher frames. We also stock quality stretcher pliers, staplers and non-marring mallets to help you assemble and stretch your frames professionally!

## HOW TO CONFIRM YOUR ORDER

To place your order, please reply to this email indicating you wish to order the frames quoted. To confirm the order we need your =redit card information. We accept VISA, Master Card, AMEX and you may =lso pay by PayPal. For security reasons, we recommend you call our =oll free number (800-561-4944 <tel:%28800-561-4944> ) to give us your credit card =nformation. If you prefer to pay by PayPal, make your payment to sales@ucsart.com.

Thanks for the =pportunity to serve you. Please call me with any questions you

may =ave.

Regards,

4

## HOW TO CONFIRM YOUR ORDER (cont.)

Bob Nadon

UPPER CANADA STRETCHERS INC.

Good Paintings Deserve "Good Bones"!

Sign up to our Monthly =ewsletter • full of tips, specials, helpful information for

for anyone =nvolved in the arts!

What our customers say....

"I am pleased to provide you a status report on the 13 foot X 8 foot stretcher frame we recently received from Upper Canada Stretchers. We wish to compliment you on the workmanship and precision of the frame. The frame was easy to assemble and the fit was excellent.

The completed frame is now mounted on the wall of the Mary Chapel of St.

Anthony's church in The Woodlands, the scaffolding is in place, and Dean (artist) has begun to draw and paint. (If you wish some bragging rights I am told this is the largest catholic church in the Houston area Diocese)." Warren Schneider The Woodlands, TX, USA

"Your stretchers slid right together and effortlessly squared to perfection. They go together so easily a child could do it! I used the Professional weight to stretch heavy linen and the bars remained flat and straight even though I like the canvas extremely tight. The finished product is very uniform and sturdy. Thank you for the workmanship and pride you put into your product. It shows!"

Natasha Isenhour, Artist
Socorro, NM, USA

"I am a person of very simple tastes. I only like the best. Windsor =amp; Newton paints, Fredrix canvas, and now I happily add Upper Canada Stretchers to my list! Thank you for an outstanding product!"

Joseph Kleczynski, Artist
Rockaway, NJ, USA

"My house is 1,100 feet above sea level on the edge of a rain forest. Dampness is a real problem and my stretchers tend to always =arp. Well your stretcher endured eight months up here and reconstruction of my house....and was straight as an arrow. Thank you for a superb =roduct and look forward to using many more Upper Canada's custom =tretchers."

Shansi M. Grabfelder, Artist
St. Thomas, US Virgin Islands

## HOW TO CONFIRM YOUR ORDER (cont.)

<mailto > > wrote:

Dear

The following is a copy of the Quote Request you have submitted to =pper Canada Stretchers. Thanks for this. If you need this quote immediately, please reply to =his email marked URGENT, or phone me at the toll free number =elow.

Regards,

Bob Nadon is ordering a stretcher frame from Upper Canada Stretchers. The shipping address is provided. The special request is for measurements in inches.

**Stretcher Frame Order**

| Parameter       | Value         |
|----------------|---------------|
| Quantity       | 1             |
| Frame Height   | 08            |
| Frame Width    | 288           |
| Frame Profile  | Heavy Duty Professional  |


STRETCHER FRAME
Quantity: 1
Frame Height: =08
Frame Width: 288
Frame Profile: Heavy Duty =rofessional

CROSS BRACE
Quantity Vertical: 
Quantity Horizontal:

## HOW TO CONFIRM YOUR ORDER (cont.)

- How did you find us?: google
- Level of experience: Beginners
- Describe your work: other
- If other, please specify: interior designer (typed as "interior =esigner")
- Problems encountered: (none listed)
- Questions or comments: multiple lines of text — redacted (black bars); includes a redacted email shown as "<mailto:[redacted]>"
- Numeric values shown: 1, 108, 288
- Units: inches
- Equipment/Type: Heavy Duty professional
- Referred from: artsparx.com (shown as "Referred =rom artsparx.com <http://artsparx.com/>")
- Attachments/Files: two PDF filenames redacted ("[redacted].pdf")

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