To: Amex Centurian Travel[██████████████████]
From: Lesley Groff
Sent: Wed 2/14/2018 5:49:48 PM
Subject: Re: Booking confirmation (Booking number: █████████, Ride date: 15 Feb 2018 17:30 (05:30
PM))



and agree it shouldn't affect price ...same campus

On Feb 14, 2018, at 12:38 PM, Natalia Molotkova <blackened out> wrote:

Give me the full address please, it shouldn't affect the cost.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

too sweet! but oops....I need to change the <u>pick u address</u> CHANGE the address from Hotel Des Alpes to

On Feb 14, 2018, at 12:14 PM, Natalia Molotkova <blackened out> wrote:

My pleasure, always!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>
Hours: Mon through Friday 9AM-530PM EST

thank you!

On Feb 14, 2018, at 12:00 PM, Natalia Molotkova <blackened out> wrote:

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

- Service: Blacklane booking confirmation
- Recipient: Natalia
- Booking number: [redacted]
- Date & time: 15 Feb 2018, 17:30 (05:30 PM)
- From: Glion, [redacted address]
- To: Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
- Distance: ca. 95 km
- Price: €332.69
- Vehicle type: Business Class
- Flight number: SU 2383
- Note: Ride is carbon neutral (carbon-offset program)
- Hours (contact): Mon–Fri 9:00 AM–5:30 PM EST

| Field        | Value      |
|--------------|------------|
| Pickup sign: | [redacted] |
| Passenger:   | [redacted] |
| Mobile:      | [redacted] |
| Email:       | [redacted] |

* Surrounding note: "You can change or cancel your ride for free up to 1 hour before"
* Footer text in image: "* All prices include statutory taxes, if applicable."

You can change or cancel your ride for free up to 1 hour before'

To cancel, please log in to your Blacklane account: <u>My Blacklane</u>

If you need to edit your booking, you can do so using the Blacklane api for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will 5 the promotional code P6JLJ81F, your friend will save 10 EUR/USD/GBF ride with us. After their ride, you too will receive a 10 EUR/USD/GBP

## FOLLOW US

Blacklane GmbH

Legal notice I Terms I FAQ I Contact and Support I Chat with Blacklane Customer C.

24/7 Service Hotlines:
US: +1 415 429 1027

## FOLLOW US (cont.)

UK: +44 20 3318 0507
DE: +49 30 2016 3020
FR: +33 1 8488 9352

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confi the intended recipient, any disclosure, copying, use, or distribution of the information included ii prohibited. If you have received this communication in error, please notify us by reply e-mail ar message and any attachments. Thank you."

American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peu' et privilégiés. Si vous n'ètes pas le destinataire prévu, toute divulgation, duplication, utilisation est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par cot pièces jointes. Merci.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use any information you provide for any purposes.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm your ride. Thi

## FOLLOW US (cont.)

like all Blacklane rides, is carbon neutral thanks to our carbon-offset program. can find the summary of your booking below.

| Field | Value |
|---|---|
| Booking number | [redacted] |
| Date and time | 15 Feb 2018 17:30 (05:30 PM) |
| From | [redacted] |
| To | Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex |
| Distance | ca. 95 km |
| Price | €332.69 * |
| Vehicle type | Business Class |
| Flight number | SU 2383 |
| Pickup sign | [redacted] |
| Passenger | [redacted] |
| Mobile | [redacted] |
| Email | [redacted] |
| Notes | All prices include statutory taxes (if applicable). Booking is carbon neutral; free change/cancel up to 1 hour before pickup. |

You can change or cancel your ride for free up to 1 hour before pickup.

## FOLLOW US (cont.)

To cancel, please log in to your Blacklane account: <u>My Blacklane Accoun</u>

If you need to edit your booking, you can do so using the Blacklane app, avai for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! t. the promotional code P6JLJ81F, your friend will save 10 EUR/USD/GBP on thi ride with us. After their ride, you too will receive a 10 EUR/USD/GBP vouch

Key information from the image:

*   **Follow Us**

*   **Blacklane GmbH**
    *   Legal notice | Terms | FAQ | Contact and Support | Chat with Blacklane Customer Care
*   **24/7 Service Hotlines:**
    *   US: +1 415 429 1027
    *   UK: +44 20 3318 0507
    *   DE: +49 30 2016 3020
    *   FR: +33 1 8488 9352

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential intended recipient, any disclosure, copying, use, or distribution of the information included in this mes have received this communication in error, please notify us by reply e-mail and immediately and pent attachments. Thank you."

American Express a ajoute le commentaire suivant le

## FOLLOW US (cont.)

Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent ren privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et dé jointes. Merci.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pr

My pleasure, always!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thank you!

On Feb 14, 2018, at 12:00 PM, Natalia Molotkova <████████████████> wrote:

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████
Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm your ride. Thi
like all Blacklane rides, is carbon neutral thanks to our carbon-offset program.
can find the summary of your booking below.

## FOLLOW US (cont.)

| Field            | Value                                                                 |
|------------------|-----------------------------------------------------------------------|
| Booking number   | [Redacted]                                                         |
| Date and time    | 15 Feb 2018 17:30 (05:30 PM)                                        |
| From             | [Redacted]                                                         |
| To               | Geneva International Airport (GVA), Route de l'Aéropor 21, 1215 Genève, Le Grand-Saconnex |
| Distance         | ca. 95 km                                                              |
| Price            | €332.69*                                                              |
| Vehicle type     | Business Class                                                         |
| Flight number    | SU 2383                                                               |
| Pickup sign      | [Redacted]                                                         |
| Passenger        | [Redacted]                                                         |
| Mobile           | [Redacted]                                                         |
| Email            | [Redacted]                                                         |


All prices include statutory taxes, if applicable.

You can change or cancel your ride for free up to 1 hour before pickup.

To cancel, please log in to your Blacklane account: <u>My Blacklane Accoun</u>

If you need to edit your booking, you can do so using the Blacklane app, avai

## FOLLOW US (cont.)

for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! I. the promotional code P6JLJ81F, your friend will save 10 EUR/USD/GBP on ill' ride with us. After their ride, you too will receive a 10 EUR/USD/GBP vouch

Key information from the image:

*   **Blacklane GmbH**
*   **24/7 Service Hotlines:**
    *   US: +1 415 429 1027
    *   UK: +44 20 3318 0507
    *   DE: +49 30 2016 3020
    *   FR: +33 1 8488 9352
*   **Contact Options:** Legal notice, Terms, FAQ, Contact and Support, Chat with Blacklane Customer Care.

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential the intended recipient, any disclosure, copying, use, or distribution of the information included in this n prohibited. If you have received this communication in error, please notify us by reply e-mail and imm' message and any attachments. Thank you."

American Express a ajoute le commentaire suivant le Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent rer et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou dist' est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier el pieces jointes. Merci.

## FOLLOW US (cont.)

<u>Privacy Statement Visit the Centurion Card website j</u> 

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and tho only romody for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases. shipping charges and.'or foes you authorize. We reserve the right to no purposes.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Dear Natalia,

Thank you for booking with Blacklane! We are pleased to confirm your ride. This ride, like all Blacklane rides, is carbon neutral thanks to our carbon-offset program. You can find the summary of your booking below.

Booking number: 
Date and time: 15 Feb 2018 17:30 (05:30 PM)
From: 
To: Geneva International Airport (GVA), Route de l'Aéroport 21, 1215 Genève, Le Grand-Saconnex
Distance: ca. 95 km

## FOLLOW US (cont.)

| Detail        | Value         |
| ------------- |---------------|
| Price         | €332.69       |
| Vehicle Type  | Business Class|
| Flight Number | SU 2383       |
| Pickup sign   | [Redacted]    |
| Passenger     | [Redacted]    |
| Mobile        | [Redacted]    |
| Email         | [Redacted]    |

All prices include statutory taxes, if applicable.

You can change or cancel your ride for free up to 1 hour before pickup.

To cancel, please log in to your Blacklane account: <u>My Blacklane Account</u>

If you need to edit your booking, you can do so using the Blacklane app, available for <u>Android</u> and <u>iPhone</u> or using <u>My Blacklane Account.</u>

Best regards,
Your Blacklane team

Recommend a friend to take a ride with Blacklane and both of you will save! Using the promotional code P6JLJ81F, your friend will save 10 EUR/USD/GBP on their first ride with us. After their ride, you too will receive a 10 EUR/USD/GBP voucher!

FOLLOW US

## FOLLOW US (cont.)

Blacklane GmbH contact information:

*   **24/7 Service Hotlines:**
    *   US: +1 415 429 1027
    *   UK: +44 20 3318 0507
    *   DE: +49 30 2016 3020
    *   FR: +33 1 8488 9352
*   **Other:** Legal notice, Terms, FAQ, Contact and Support, Chat with Blacklane Customer Care

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or priv recipient, any disclosure, copying, use, or distribution of the information included in this message and any att this communication in error, please notify us by reply e-mail and immediately and permanently delete this nu

American Express a ajouté le commentaire suivant le

Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution di Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiate

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use your preference data for servicing purposes.