<table><tr><th>From:</th><th>james I personal genius</th></tr><tr><td>Sent:</td><td>Sunday, December 10, 2017 3:03 PM</td></tr><tr><td>To:</td><td>jeffrey E.</td></tr><tr><td>Cc:</td><td>Bella Klein; Richard Kahn</td></tr><tr><td>Subject:</td><td>Re:</td></tr></table>

The good news is that I was able to reset t=e password via email to the ██████████████
<mailto:███████████████> address.

The new passcode is ████████

The account is now unlocked. It should work for=purchases, etc. now.

The bad n=ws is that I still can't log into appleid.apple.com <http://appleid.apple.c=m> to update the recovery information without securit= questions:

Which city did your parents meet? Who is your favorite teacher?

=orse news is that all the Apple TVs (and iMacs and iPads etc) in all the ho=ses will now be logged out of iTunes.

=br class=""> James Ce your Personal G=nius • Certified Support Professional 10.6<=div> http://personalgenius.co<=a> <http://personalgenius.co/> aiv> On Dec 10, 2017, at 9:14 AM, jeffrey E. <jeevacation@gmail.com <mailto:jeevac=tion@gmail.com» wrote:

Do you think it is HER BIRTDAY?=/div>

On Sun, Dec 10, 2017 at 3:13 PM ja=es | personal genius <james@p=rsonalgenius.us <mailto:james@personalgenius.us> wrote:

? Passcode is

Kalin set it up so=the security questions are hers. If we can avoid resetting the passcode, we=should. That account is on everything... Apple TVs @ every House, etc. =

She helped me get into the gmail a=count, so maybe the questions/answers are the same?

For gmail, recovery email address was I doesn't have=access to that address anymore)

What was first car=was eithe

Thank you,

James Ce
your Personal Genius
http://personalgenius.co

=/div>

On Dec 10, 2017, at 8:42 AM, Jeffrey E= <jeevacation=gmail.com <mailto:jeevacation@gmail.com» wrote:

<=iv>

help. cant get into . my apple id.&n=sp; says security answer my birthday is wrong. . cant be.=br>

pl=ase note

The information contained in this communication is conf=dential, may be attorney-client privileged, may constitute inside inform=tion, and is intended only for the use of the addressee. It is the prope=ty of JEE

Unauthorized use, disclosure or copying of this communic=tion or any part thereof is strictly prohibited and may be unlawful. If y=u have received this communication in error, please notify us immediatel= by return e-mail or by e-mail to jeevacation@gmail.com <mailto:jeevacation@gmail.co=> , and destroy this communic=tion and all copies thereof, including all attachments. copyright -all r=ghts reserved

-- <r>

<=iv dir="ltr"> please note The information contained in this communication is confidential, may b= attorney-client privileged, may constitute inside information, and is i=tended only for the use of the addressee. It is the property of JEEUnauthorized use, disclosure or copying of this communication or any pa=t thereof is strictly prohibited and may be unlawful. If you have receiv=d this communication in error, please notify us immediately by

return=e-mail or by e-mail to jeevacation@gmail.com <mailto:jeevacation@gmail.com> , and destroy this communication and all c=pies thereof, including all attachments. copyright -all rights reserved<=r>

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