To: 
From: Natalia Molotkova
Sent: Wed 6/13/2018 4:00:29 PM
Subject:

Title: American Express ®

- Document: email thread (American Express)
- Sender: [REDACTED NAME], Centurion Relationship Manager
- Contact blocks: several blacked-out/redacted lines present
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Key instructions / suggestions:
  - “I can’t now. Just issue the flights she wants please for $1493.50”
  - Try booking PDL–MXP flight on Azores Air website
  - Consider creating a fake return to PDL (return on any date) to see if price improves
- Timestamps: Jun 13, 2018 — 10:27 AM and 11:12 AM

Flights labeled “Cheaper”:

| Qty | Airline | Flight | Date  | Route     | Dep   | Arr    |
|-----|---------|--------|-------|-----------|-------|--------|
| 1   | TP      | 1864   | 14JUN | PDL → LIS | 0700A | 1010A |
| 1   | TP      | 828    | 14JUN | LIS → MXP | 0855P | 1230A |

TOTAL FARE - USD 363.10 Adding flight to NYC doesn't make it cheaper, no airline goes direct to NYC with ticketing agreement with Tap Portugal. Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Wow. Expensive. If you add a return would that lower price by chance?

Sent from my iPhone

On Jun 13, 2018, at 9:43 AM, Natalia Molotkova < > wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $1493.50.

• Ticket is refundable; changes are subject to difference in fare.

• Thu 14 Jun - SATA International 220 - Business - 2h 10m Departing: Joo Paulo II Airport, Ponta Delgada (PDL) at 7.30am Arriving: Lisbon Portela Airport, (LIS) at 10.40am

Thu 14 Jun - TAP Portugal 826 - Coach - 2h 35m Departing: Lisbon Portela Airport, (LIS) at 12.35pm Arriving: Malpensa Airport, Milan (MXP) at 4.10pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

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## Regards, (cont.)

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