To: ████████████ [████████████]
From: Natalia Molotkova
Sent: Thur 12/21/2017 8:22:16 PM
Subject: Airport transfer

Title: American Express █®

Lovely!!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Nope!! We should be all good! :) :)

On Dec 21, 2017, at 3:20 PM, Natalia Molotkova <redacted> wrote:

Anything else you have for me before I leave till Wednesday?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

ok super! thank you...I will let  know!

On Dec 21, 2017, at 3:14 PM, Natalia Molotkova <redacted> wrote:

<MELIA & OTIUM INTERNATIONAL MEXICO FULL INFO- VOUCHER 2 - <redacted>><CANCUN AIRPORT - ARRIVAL AND DEPARTURE PROCEDURES.pdf>

They will pay for transfer to the rep at the airport.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Dear Sir/Madam,

Thank your for choosing us,OTIUM INTERNATIONALis in charge of MELIA.COM clients, we will provide assistance during your stay in Melia Hotels in Cancun & Playa del Carmen, we will give you hints and tips on the special things to do and see, flight reconfirmations, plus valuable local knowledge, the aim is to turn a good vacation into a great one! We only appreciate to confirm your pickup time with our representative at your hotel.

Your transfer have been coinfirmed, Please find attached your transfer vouchers, and you must present these at the moment of your arrival and departure. Also a couple of pictures of our staff and logo, so you can find us at the airport.OTIUM INTERNATIONALpersonnel will be outside the airport with a hand-held sign with Melia.com logo to identify the passengers; please do not stop and talk with any persons whom attempt to see for your transfers (taxis), and make sure to contact the OTIUM staff.

Confirming your departure transfer and pickup time - Our Representatives will arrange an appointment according to the schedule written in the "welcome letter" provided at the airport. We only appreciate to confirm your pickup time with our representative at your hotel.

## Emergency Telephones:

Operations Department: Cell 24/7: ████████████

## Emergency Telephones: (cont.)

Office:  (Monday to Sunday / From 7:00 to 21:00 hrs)

PLEASE ACKNOWLEDGE RECEIPT OF THIS E-MAIL.

Kindest Regards,

PREBOOK EXCURSIONES & ACTIVITIES
OTIUM Exclusive Deals...contact us:
excursionesun2.mx@otiumtour.com

De: Natalia X Molotkova [REDACTED]
Enviado el: jueves, 21 de diciembre de 2017 01:43 p.m.
Para: [REDACTED]
Asunto: RE: Airport transfer

May I please have confirmation today? I am not working tomorrow.

Natalia (Natasha) Molotkova|Relationship Manager
American Express Centurion Servicing
Working hours: 9:00am-5:30pm Monday-Friday

## Emergency Telephones: (cont.)

ext

Behind every great travel moment is a Journeymaker
who helped make it happen. Journeymakers.com

From: Natalia X Molotkova
Sent: Thursday, December 21, 2017 1:25 PM
To: 
Subject: RE: Airport transfer

Irving, hi, any updates on confirmation?

Natalia (Natasha) Molotkova|Relationship Manager
American Express Centurion Servicing
Working hours: 9:00am-5:30pm Monday-Friday
ext: 

Behind every great travel moment is a Journeymaker
who helped make it happen. Journeymakers.com

## Emergency Telephones: (cont.)

From: Natalia X Molotkova
Sent: Thursday, December 21, 2017 10:33 AM
To: 
Subject: RE: Airport transfer

Will you be s kind to book the following:

<table><tr><th>BOOKING REFERENCE:</th><th></th></tr><tr><td>HOTEL:</td><td>PARADISUS CANCUN</td></tr><tr><td>NAME:</td><td></td></tr><tr><td># ADULTS:</td><td>2</td></tr><tr><td># CHILDREN (AGES):</td><td>[x]</td></tr><tr><td>ARRIVAL DATE:</td><td>December 23</td></tr><tr><td>ARRIVAL AIRLINE:</td><td>AA</td></tr><tr><td>ARRIVAL FLIGHT:</td><td>2492</td></tr><tr><td>ARRIVAL TIME:</td><td>21:59</td></tr><tr><td>DEPARTURE DATE:</td><td>January 2</td></tr><tr><td>DEPARTURE AIRLINE:</td><td>D1</td></tr><tr><td>DEPARTURE FLIGHT:</td><td>318</td></tr><tr><td>DEPARTURE TIME:</td><td>8:00</td></tr></table>

There are

travelling, they are arriving and departing with different flights, but

## Emergency Telephones: (cont.)

Natalia Molotkova is a Relationship Manager at American Express Centurion Servicing.
Working hours are 9:00am-5:30pm Monday-Friday.
Email from Asistente Operaciones was sent on December 21, 2017, at 10:57 AM.
The round trip airport transfer costs $80 USD.
Journeymakers.com is mentioned.

## Emergency Telephones: (cont.)

De: Natalia X Molotkova
Enviado el: jueves, 21 de diciembre de 2017 08:47 a.m.
Para: 
Asunto: RE: Airport transfer

I am filling the form, but may I first ask you what is the rate?

Thank you,

Natalia (Natasha) Molotkova|Relationship Manager

American Express Centurion Servicing

Working hours: 9:00am-5:30pm Monday-Friday

ext

Behind every great travel moment is a Journeymaker

who helped make it happen. <u>Joumeymakers.com</u>

## Emergency Telephones: (cont.)

Sent: Thursday, December 21 2017 10:45 AM To: Natalia X Molotkova < Subject: RE: Airport transfer

Good Day, we need you to fill out the following form:

<table><tr><th>BOOKING REFERENCE:`</th><th></th></tr><tr><td>HOTEL: </td><td></td></tr><tr><td>NAME: </td><td></td></tr><tr><td># ADULTS:</td><td></td></tr><tr><td># CHILDREN (AGES):</td><td></td></tr><tr><td>ARRIVAL DATE:</td><td></td></tr><tr><td>ARRIVAL AIRLINE:</td><td></td></tr><tr><td>ARRIVAL FLIGHT:</td><td></td></tr><tr><td>ARRIVAL TIME:</td><td></td></tr><tr><td>DEPARTURE DATE:</td><td></td></tr><tr><td>DEPARTURE AIRLINE:</td><td></td></tr><tr><td>DEPARTURE FLIGHT:</td><td></td></tr><tr><td>DEPARTURE TIME:</td><td></td></tr></table>

Kindest Regards,

## Emergency Telephones: (cont.)

Irving Uscanga
Reservas Melia.com & ME Cancun
OTIUM INTERNATIONAL MÉXICO
Oficina: +52  ext. 

De: Natalia X Molotkova [REDACTED]
Enviado el: jueves, 21 de diciembre de 2017 08:38 a.m.
Para: [REDACTED]@[REDACTED]
Asunto: Airport transfer

Hello, is it still possible to arrange airport transfer for December 23, flights are in the evening? My clients are staying at Paradisus.

Natalia (Natasha) Molotkova|Relationship Manager
American Express Centurion Servicing
Working hours: 9:00am-5:30pm Monday-Friday
[REDACTED] ext [REDACTED] [REDACTED]

Behind every great travel moment is a Journeymaker
who helped make it happen. Journeymakers.com

## Emergency Telephones: (cont.)

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American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."

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Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."

## American Express a ajouté le commentaire suivant le (cont.)

American Express a ajouté le commentaire suivant le

Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.

American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."

## American Express a ajouté le commentaire suivant le

Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.

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