To: ████████████████████████████████████████
From: Natalia Molotkova
Sent: Wed 11/29/2017 6:49:58 PM
Subject: Flight Home for ███████

Title: American Express ®

No worries, I sent it to ticketing, will be done shortly.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

please issue this ticket.

oh my gosh..i thought you meant I had to confirm like this beacuse we were using a voucher...you mean we do this for every ticket purchased..

On Nov 29, 2017, at 1:42 PM, Natalia Molotkova wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $955.06.

	• Non-refundable, EUR180.00 change penalty plus difference in fare.

	- Outbound FINNAIR

AY 1074 30NOV RIX HEL 220P 335P

OPERATED BY NORDIC REGIONAL AIRLINES

AY 7V 30NOV HEL MIA 455P 905P

• Inbound FINNAIR AY 5714 03DEC MIA JFK 135P 426P OPERATED BY AMERICAN AIRLINES AY 6 03DEC JFK HEL 545P 850A 04DEC AY 1071 04DEC HEL RIX 930A 1040A

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

you are issuing this ticket for █████..yes? Can we put a rush on it...it is getting late in Riga..

On Nov 29, 2017, at 11:03 AM, Natalia Molotkova
████████████████████████ wrote:

1 AY 1074 30NOV RIX HEL 0220P 0335P OPERATED BY NORDIC REGIONAL AIRLINES 1 AY 7 30NOV HEL MIA 0455P 0905P 2 AY 5714 03DEC MIA JFK 0135P 0426P OPERATED BY AMERICAN AIRLINES INC. 2 AY 6 03DEC JFK HEL 0545P 0850A 2 AY 1071 04DEC HEL RIX 0930A 1040A OPERATED BY NORDIC REGIONAL AIRLINES

ok, hang in...

On Nov 29, 2017, at 11:03 AM, Natalia Molotkova <blackened out> wrote:

Yes, round trip.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

actually, is this entire ticket price (outbound and return $955.06?

On Nov 29, 2017, at 10:39 AM, Natalia Molotkova wrote:

OK,let me ask Jeffrey...

<u>On Nov 29, 2017,</u> at 10:39 AM, Natalia Molotkova wrote:

Sure, cheaper, but return flight will have two stops, JFK and Helsinki:
1 AY 1074 30NOV RIX HEL 0220P 0335P
OPERATED BY NORDIC REGIONAL AIRLINES
1 AY 7 30NOV HEL MIA 0455P 0905P

2 AY 5714 03DEC MIA JFK 0135P 0426P
OPERATED BY AMERICAN AIRLINES INC.
2 AY 6 03DEC JFK HEL 0545P 0850A
2 AY 1071 04DEC HEL RIX 0930A 1040A
OPERATED BY NORDIC REGIONAL AIRLINES

TOTAL FARE - USD 955.06

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████

Hours: Mon through Friday 9AM-530PM EST

I see that flight is 2 stops on way back....let me ask jeffrey if he is ok with the price tag on what we have below!

On Nov 29, 2017, at 10:30 AM, Natalia Molotkova

## Regards, (cont.)

wrote:

- Itinerary option 1 (Finnair / AY, operated by Nordic Regional Airlines)
  - Outbound (30NOV)
    - AY 1074: RIX → HEL 02:20P–03:35P (operated by Nordic Regional Airlines)
    - AY 7: HEL → MIA 04:55P–09:05P
  - Return (07–08DEC)
    - AY 8: MIA → HEL 10:55P–03:30P (07DEC)
    - AY 1075: HEL → RIX 04:15P–05:25P (08DEC) (operated by Nordic Regional Airlines)
  - Total fare: USD 872.56

- Itinerary option 2 (Austrian Air / OS, segments operated by Air Baltic Corporation SIA)
  - Outbound (03–04DEC)
    - OS 98: MIA → VIE 05:00P–09:05A (03DEC)
    - OS 7027: VIE → RIX 09:40A–12:45P (04DEC) (operated by Air Baltic Corporation SIA)
  - Return (20DEC)
    - OS 7028: RIX → VIE 07:10A–08:35A (operated by Air Baltic Corporation SIA)
    - OS 97: VIE → MIA 09:55A–03:30P (20DEC)
  - Total fare: USD 2285.86

- Agent: Natalia (Natasha) Molotkova — Centurion Relationship Manager

- Additional note (from thread): Mention of Finnair 5714 operated by AA departing 1:35pm, arriving Riga 10:40am via Helsinki (consider round-trip option).

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

ugh....yes please....lets get that price down.

On Nov 29, 2017, at 10:21 AM, Natalia Molotkova <blackened out> wrote:

In this case ticket will be $5173.46 total. One ticket can be issued, two one ways: AY 1074 30NOV RIX HEL 0220P 0335P OPERATED BY NORDIC REGIONAL AIRLINES AY 7 30NOV HEL MIA 0455P 0905P

TOTAL FARE - USD 2342.86 OS 98 03DEC MIA VIE 0500P 0905A OS 7027 04DE M VIE RIX 0940A 1245P OPERATED BY AIR BALTIC CORPORATION SIA

TOTAL FARE - USD 2830.60 Do you want to try to do two round trips?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

she wants the flight thourhg helsinki...Finnair departing 14:20 arriving 21:05! please do this flight for outbound

On Nov 29, 2017, at 10:08 AM, Natalia Molotkova <blackened out> wrote:

Issue please!!

On Nov 29, 2017, at 10:08 AM, Natalia Molotkova <blackened out>

## Regards, (cont.)

Sorry, I thought she needed to depart on the 4th. My mistake, I have it: ticket will be $1044.26

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

hmmm, that is odd. she needs to be back home by 12:45pm latest on Dec. 4. earlier if possible...she may need to depart Miami earlier on Sunday I am thinking...

On Nov 29, 2017, at 10:01 AM, Natalia Molotkova wrote:

I am not showing the flight you emailed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

is asking about this Flight she has to work on Monday dec 4

Sent from my iPhoneSent from my iPhone

image File Attachment IMG_6521.jpeg, 43370 bytes, Added to incident

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## Regards, (cont.)

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