To: Amex Centurian Travel
From: 
Sent: Fri 9/14/2018 3:28:44 PM
Subject: Re: Issue tickets for Valdson and Maria please! (V RTHNP)

super. thanks

On Sep 14, 2018, at 11:27 AM, Natalia Molotkova █████████████████████████████ wrote:

Tickets are on its way.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue below tickets as stated.

On Sep 14, 2018, at 11:15 AM, Natalia Molotkova ████████████████ wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2331.02 ($1165.51 per ticket).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Sat 22 Sep - American Airlines 45 - Economy - 8h 40m Departing: Paris Charles de Gaulle Airport, (CDG) at 10.40am Arriving: New York John F Kennedy Airport, (JFK) at 1.20pm

• Sat 29 Sep - American Airlines 44 - Economy - 7h 35m Departing: New York John F Kennedy Airport, (JFK) at 6.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok . thank you

Key entities from the image: Natalia (Natasha) Molotkova, Centurion Relationship Manager, Valdson, Maria, Lesley, American Express Travel.
Key information:
*   Natalia Molotkova's working hours: Mon-Fri 9 AM-5:30 PM EST.
*   Requests to assign seats and issue tickets for Valdson and Maria.
*   Birthday requests were not processed, requiring a different format.
*   Itinerary for COTRIN/VALDSON VIEIRA 22SEP18 from American Express Travel.

Date: September 12, 2018 at 9:34:03 PM EDT
To: ███████████████████████████

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that canna questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baqqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itir arrangements. Your Centurion Travel Service travel plans have been posted to a secure webs details and add link to your bookmarked favorites for easy access in the future:

## View your Trips

Travel Arrangements for
COTRIN/VALDSON VIEIRA
DE MELO/MARIA GOMES
American Express Travel ███████
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketi office by 11:59 PM on September 15, or this entire reservation will automatically cancel.

Saturday 22 Sep 18

## Other Information

A VISA IS REQUIRED FOR ENTRY INTO USA-VISA REQUIRE- FRO BRAZIL AND PORTUGAL

## Other Information

CITIZENS OF BRAZIL- PASSPORT MUST BE VALID FOR THE PERIOD OF INTENDED STAY

## Flight Information

<table><tr><th>Date</th><th>22 Sep 2018</th></tr><tr><td>Airline</td><td>American Airlines</td></tr><tr><td>Airline Record Locator</td><td>VRTHNP</td></tr><tr><td>Flight/Class</td><td>AA 45 B Economy Class</td></tr><tr><td>Origin</td><td>Paris, Charles De Gaulle</td></tr><tr><td>Destination</td><td>New York, John F Kennedy International</td></tr><tr><td>Departing</td><td>10:40 AM</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Arriving </th><th>01:20 PM</th></tr><tr><td>Departure Terminal</td><td>Terminal 2 A</td></tr><tr><td>Arrival Terminal</td><td>Terminal 8</td></tr><tr><td>Estimated Time</td><td>8 Hrs 40 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Saturday 29 Sep 18

## Flight Information

<table><tr><th>Date </th><th>29 Sep 2018</th></tr><tr><td>Airline </td><td>American Airlines</td></tr><tr><td>Airline Record Locator</td><td>VRTHNP </td></tr><tr><td>Flight/Class </td><td>AA 44 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing </td><td>06:10 PM</td></tr><tr><td>Arriving </td><td>07:45 AM / 30 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 8</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 A</td></tr><tr><td>Estimated Time</td><td>7 Hrs 35 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr></table>

## Confirmed

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for • requirements for your travel destination. Due to frequent changes, American Express cannot guarantE expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liat

## <u>Entry and Exit Information for Travel</u> (cont.)

or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries o floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, telecommunications lines or facilities, or third party technology systems, or any other cause beyond th

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives fc to time may also provide incentives to our travel counselors. Certain suppliers may also provide com administrative services that we perform for them, such as granting them access to our marketing char supporting technology initiatives. In addition, we receive compensation from suppliers when customer Express products to pay for supplier products and services. From time to time we may enter into othr arrangements, including levels and types of compensation and incentives we receive, are subject to c itineraries, we may consider a number of factors, including supplier availability and your preferences. influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge
actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se
responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2331.02 ($1165.51 per ticket).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Sat 22 Sep - American Airlines 45 - Economy - 8h 40m Departing: Paris Charles de Gaulle Airport, (CDG) at 10.40am Arriving: New York John F Kennedy Airport, (JFK) at 1.20pm

• Sat 29 Sep - American Airlines 44 - Economy - 7h 35m Departing: New York John F Kennedy Airport, (JFK) at 6.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## <u>Entry and Exit Information for Travel</u> (cont.)

Hours: Mon through Friday 9AM-530PM EST
ok...thank you
Received, the one you sent to support agents, still was X out, sorry, on it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

yes, lets assign seats please

Ok..(I did send again to your colleague)...
Valdson█████████████
Maria█████████████

Do you need coach fare with seat assignment? Now it is on hold as lowest available, without possibility to as

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

That is whose birthdays never went through, were X out, Please email them in different format.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

## <u>Entry and Exit Information for Travel</u> (cont.)

Please issue below tickets for Valdson and Maria! thanks

Begin forwarded message:

From: "American Express Trave
Subject: Itinerary for COTRIN/VALDSON VIEIRA 22SEP18
Date: September 12, 2018 at 9:34:03 PM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot acce questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baqqage</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary f arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Pk and add link to your bookmarked favorites for easy access in the future:

COTRIN/VALDSON VIEIRA
DE MELO/MARIA GOMES
American Express Travel ███████
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing auth
office by 11:59 PM on September 15, or this entire reservation will automatically cancel.

Saturday 22 Sep 18

## Other Information

A VISA IS REQUIRED FOR ENTRY INTO USA-VISA REQUIRE- FRO BRAZIL AND PORTUGAL

## Other Information

CITIZENS OF BRAZIL- PASSPORT MUST BE VALID FOR THE PERIOD OF INTENDED STAY

## Flight Information

Date 22 Sep 2018

## Flight Information (cont.)

<table><tr><th>Airline </th><th>American Airlines</th></tr><tr><td>Airline Record Locator</td><td>VRTHNP </td></tr><tr><td>Flight/Class </td><td>AA 45 B Economy Class</td></tr><tr><td>Origin </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Destination </td><td>New York, John F Kennedy International</td></tr><tr><td>Departing </td><td>10:40 AM</td></tr><tr><td>Arriving </td><td>01:20 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 2 A</td></tr><tr><td>Arrival Terminal</td><td>Terminal 8</td></tr><tr><td>Estimated Time</td><td>8 Hrs 40 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

## Saturday 29 Sep 18

## Flight Information

<table><tr><th>Date </th><th>29 Sep 2018</th></tr><tr><td>Airline </td><td>American Airlines</td></tr><tr><td>Airline Record Locator</td><td>VRTHNP </td></tr><tr><td>Flight/Class </td><td>AA 44 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing </td><td>06:10 PM</td></tr><tr><td>Arriving </td><td>07:45 AM / 30 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 8</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 A</td></tr><tr><td>Estimated Time</td><td>7 Hrs 35 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr></table>

## Confirmed

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the mo for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers f mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privac</u>

See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel.

http://www.adobe.com/products/acrobat/readstep.html

## PDF itinerary attachment: (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before y such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, s act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to d. cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (. aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures re lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an indi want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targ provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for vario perform for them, such as granting them access to our marketing channels, participating in marketing progrE addition, we receive compensation from suppliers when customers use the American Express Card or other products and services. From time to time we may enter into other business relationships with suppliers and compensation and incentives we receive, are subject to change. In identifying suppliers and recommending i including supplier availability and your preferences. The relationships we have with suppliers may also influt recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: . Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note your account for servicing purposes.