To: ████████████████████████████████████████████
From: Natalia Molotkova
Sent: Thur 1/17/2019 2:50:36 PM
Subject: Change dates. ██████████████████████████████████████████

Title: American Express ®

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes please

Sent from my iPhone

On Jan 17, 2019, at 9:43 AM, Natalia Molotkova

wrote:

VOID ticket from yesterday?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please do put this on hold!!

Sent from my iPhone

On Jan 17, 2019, at 9:20 AM, Natalia Molotkova wrote:

1 AF 1745 25JAN SVO CDG 0800P 1015P
2 AF 1144 28JAN CDG SVO 0655P 1240A

$449.04

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Jeffrey just sent me these specifications for ls it possible? Direct hoping. If not give closest direct to his request and well as connecting close to his request. Sorry she should leave moscow , late fri return late paris arrive middle of night.

Sent from my iPhone

On Jan 17, 2019, at 9:10 AM, Natalia Molotkova <█████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or may e It is t is same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff <REDACTED>
Subject: Re: Itinerary INCL TICKETNO for [REDACTED]

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <█████████████████████> wrote:

4. Here isas s ticket. OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@mvamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To:

FLIGHTSI HOTELSI CARSI CRUISES

## RECORD LOCATOR

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https•//myamextravel.corn/baggage</u>

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

## Other Information (cont.)

Moscow to Paris
FLIGHT SU 2458

## DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

## Aeroflot

Aeroflot
Operated By Aeroflot

Non-stop
Duration:4 Hrs
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 2 C

## FLIGHT INFORMATION

N Economy Class
Airbus Industrie A321
Meals: Lunch
Baggage: 1PC per adult

## FLIGHT CONFIRMATION

## FLIGHT CONFIRMATION (cont.)

Aeroflot:

Paris to Moscow
FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019, 06:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air Franco

Non-stop
Duration:3 Hrs 45 Mins
Departure Terminal:Terrninal 2 E
Arrival Tenninal:Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320-1001200
Meals: Meals
Baggage: 1PC per adult

## FLIGHT CONFIRMATION

## FLIGHT CONFIRMATION (cont.)

Aeroflot

- Document title: TRAVELLER INFORMATION

- E-TICKET
  - Ticket: [redacted / blacked out]

- Emergency assistance (Global Assist Hotline)
  - Coverage: 24/7 medical, legal, financial and other emergency coordination when traveling >100 miles from home
  - Note: PP# shown as XXXXXXXXXXt (redacted); Card Members may be responsible for third‑party costs
  - Toll-free: 1-800-333-AMEX
  - Direct-dial (collect): 1-715-343-7977

- Manage trip
  - Button: "Manage Your Trip"
  - Link: American Express Travel (login to view/manage trip)

- Entry and exit information
  - Recommendation: periodically review www.VisaCentral.com for up-to-date entry/exit requirements
  - Disclaimer: American Express cannot guarantee accuracy and disclaims liability for inaccurate/incomplete information

- Other
  - Partial note: you may receive customer service emails even if you opted out (text cut off)

## FLIGHT CONFIRMATION (cont.)

offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including. but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of operations. accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes. riots. theft, disease. accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

## FLIGHT CONFIRMATION (cont.)

<mark>California State Seller of Travel Registration Number: 1022318. Washington State</mark> Seller <mark>of Travel</mark> Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationOgrnail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy tor any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## JEE (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

- Total air reservation, including taxes and fees: $541.72.

- Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share: AIR FRANCE

Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff
Subject: Re: Itinerary INCL TICKETNO for

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff ██████████████████ wrote:

4. Here is:  ticket. OK to send to her?

## JEE (cont.)

Key Information:

*   Email from American Express Travel regarding an itinerary
*   Date: January 16, 2019 at 12:33:05 PM EST
*   Subject: Itinerary INCL TICKETNO for
*   Record Locator exists
*   Contact Centurion Travel Service at 1-877-877-0987 for questions.
*   Airline Baggage Fee/Rules accessible at: https://myamextravel.com/baggage

## JEE (cont.)

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 2458

DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

## JEE (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration: 4 Hrs
Departure Terminal: Terminal D - Domestic/Intl
Arrival Terminal: Terminal 2 C

## FLIGHT INFORMATION

N Economy Class
Airbus Industrie A321
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

Paris to Moscow

FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019, 06:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (WO)

## ARRIVING (cont.)

Here are the key details from the image:

*   **Airline**: Aeroflot, operated by Air France
*   **Flight Type:** Non-stop
*   **Duration**: 3 Hrs 45 Mins
*   **Departure Terminal**: Terminal 2 E
*   **Arrival Terminal**: Terminal E-International
*   **Class**: T Economy Class
*   **Aircraft**: Airbus Industrie A320-100/200
*   **Meals**: Meals
*   **Baggage**: 1PC per adult
*   **Emergency Assistance**: Global Assist Hotline is available for travelers more than 100 miles from home, providing 24/7 medical, legal, financial, and other assistance services.

## ARRIVING (cont.)

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant tnp.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2)

## <u>Entry and Exit Information for Travel</u> (cont.)

acts of God, fires, earthquakes. floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative service3 that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationOqmail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims rotating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We MONO the right to note profile and preference data for servicing purposes.



That should work. As long as it is the latest flight out on that night. I sent jeffrey an email for approval

Sent from my iPhone

On Jan 17, 2019, at 9:20 AM, Natalia Molotkova <████████████████████████████████> wrote:

1 AF 1745 25JAN SVO CDG 0800P 1015P
2 AF 1144 28JAN CDG SVO 0655P 1240A

$449.04

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Jeffrey just sent me these specifications for ████ Is it possible? Direct hoping. If
not give closest direct to his request and well as connecting close to his request. Sorry

## <u>Entry and Exit Information for Travel</u> (cont.)

**Key Information:**

*   **Sender:** Natalia Molotkova, Centurion Relationship Manager
*   **Date:** January 17, 2019
*   **Subject:** Re: Itinerary INCL TICKETNO
*   **Total Air Reservation:** $541.72
*   **Change Penalty:** EUR35.00
*   **Flight 1:**
    *   **Airline:** Aeroflot 2458
    *   **Date:** Thur 24 Jan
    *   **Class:** Economy
    *   **Duration:** 4h 0m
    *   **Departure:** Moscow Sheremetyevo Airport (SVO) at 2.50pm
    *   **Arrival:** Paris Charles de Gaulle Airport (CDG) at 4.50pm
*   **Flight 2:**
    *   **Airline:** Aeroflot 3003
    *   **Date:** Mon 28 Jan
    *   **Class:** Economy
    *   **Duration:** 3h 45m
    *   **Departure:** Paris Charles de Gaulle Airport (CDG) at 6.55pm
    *   **Arrival:** Moscow Sheremetyevo Airport (SVO) at 12.40am

*   **Traveler Request:** Change dates to arrive 24 and depart 28, possibly arriving around 5pm and departing 7pm.

## <u>Entry and Exit Information for Travel</u> (cont.)

should be 24 -28
On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <████████████████████> wrote:
4. Here is ██████████s ticket.  OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To:

FLIGHTS; HOTELS CARS CRUISES

RECORD LOCATOR

YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1.877.877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https'llmyamextravel comfbaggage</u>

## <u>Entry and Exit Information for Travel</u> (cont.)

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 2458

DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

## <u>Entry and Exit Information for Travel</u> (cont.)

Here's the key information from the image:

*   **Airline:** Aeroflot (operated by Aeroflot)
*   **Flight:** SU 3003 (Paris to Moscow)
*   **Departure:** Mon, Jan 28 2019, 06:55 PM, Paris (Charles De Gaulle CDG)
*   **Arrival:** Sat, Jan 26 2019, 04:50 PM, Paris (Charles De Gaulle CDG)
*   **Flight Type:** Non-stop, 4 hours duration.
*   **Flight Information:** N Economy Class, Airbus Industrie A321, Meals: Lunch, Baggage: 1PC per adult
*   **Terminals:** Departure Terminal D (Domestic/Intl), Arrival Terminal 2C

## <u>Entry and Exit Information for Travel</u> (cont.)

- Arriving: Tue, Jan 29 2019, 12:40 AM — Moscow, Sheremetyevo (SVO)
- Airline: Aeroflot (Operated by Air France)
- Non-stop
- Duration: 3 hrs 45 mins
- Departure Terminal: Terminal 2 E
- Arrival Terminal: Terminal E – International

Flight information:
- Class: T Economy
- Aircraft: Airbus Industrie A320-100/200
- Meals: Meals
- Baggage: 1PC per adult

Flight confirmation:
- Aeroflot: [redacted]

Traveller information:
- Name: [redacted]

E‑ticket:
- Ticket: [redacted]

## <u>Entry and Exit Information for Travel</u> (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

## <u>Entry and Exit Information for Travel</u> (cont.)

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes. floods. climatic aberrations, acts of governmental authorities, civil unrest. strikes, riots. theft, disease. accidents or failures related to the public Internet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation qmail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

## <u>Entry and Exit Information for Travel</u> (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████
Hours: Mon through Friday 9AM-530PM EST

We need to change dates for  to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff <>
Subject: Re: Itinerary INCL TICKET NO for 

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <> wrote:

4. Here is  ticket. OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To: 

FLIGHTS | HOTELS | CARS | CRUISES

## <u>Entry and Exit Information for Travel</u> (cont.)

RECORD LOCATOR

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

## Other Information (cont.)

## Moscow to Paris

FLIGHT SU 2458

## DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

Aeroflot

Operated By Aeroflot

Non-stop
Duration:4 Hrs
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 2 C

FLIGHT INFORMATION

N Economy Class
Airbus Industrie A321
Meals: Lunch
Baggage: 1PC per adult

## ARRIVING (cont.)

Key information from the flight confirmation:

*   **Airline:** Aeroflot
*   **Flight:** SU 3003
*   **Route:** Paris to Moscow
*   **Departure:** Mon, Jan 28 2019, 06:55 PM from Charles De Gaulle (CDG)
*   **Arrival:** Tue, Jan 29 2019, 12:40 AM at Sheremetyevo (SVO)
*   **Duration:** 3 Hrs 45 Mins
*   **Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Baggage:** 1PC per adult

## ARRIVING (cont.)

- Document type: Flight confirmation
- Airline: Aeroflot (partially redacted)
- Traveller information: present (details redacted)
- E-ticket: Ticket number redacted
- Emergency assistance (24/7) — phone numbers:
  - Toll-free: 1-800-333-AMEX
  - Direct-dial (collect): 1-715-343-7977
  - Note: Card members may be responsible for third-party costs; PP# shown but redacted
- Manage trip: "Manage Your Trip" button; view/manage via American Express Travel (link)
- Entry/Exit guidance: Advises checking www.Visacentral.com for up-to-date entry/exit requirements; American Express disclaims liability for inaccuracies on that site

## ARRIVING (cont.)

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpresscom/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the POE attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods. climatic aberrations. acts of governmental authorities, civil unrest, strikes, riots. theft. disease, accidents or failures related to the public internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

## ARRIVING (cont.)

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694 Iowa: TA# 669 Registered Iowa Travel Agency.

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation(thomail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

<u>p-wacy Statement I Visit the Centurion Cord website</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## JEE (cont.)

1 AF 1745 25JAN SVO CDG 0800P 1015P
2 AF 1144 28JAN CDG SVO 0655P 1240A

$449.04

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Jeffrey just sent me these specifications for arina. Is it possible? Direct hoping. If not give closest direct to his request and well as connecting close to his request. Sorry she should leave moscow , late fri return late paris arrive middle of night.

Sent from my iPhone

On Jan 17, 2019, at 9:10 AM, Natalia Molotkova █████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

⚫ Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om

Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m
OPERATED BY AIR FRANCE
Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm
Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

## JEE (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for  to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded
Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff <>
Subject: Re: Itinerary INCL TICKET NO for 

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <> wrote:

4. Here is  ticket. OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO fo███████████████████████████████████████████████████████
Date: January 16, 2019 at 12:33:05 PM EST
To: ████████████████████████████

FLIGHTS | HOTELS | CARS | CRUISES

## JEE (cont.)

RECORD LOCATOR:

## YOUR TRIP DETAILS

- Message: "DO NOT REPLY TO THIS EMAIL." Sent from a notification-only address (cannot accept incoming messages).
- Contact: Centurion Travel Service — 1-877-877-0987
- Airline baggage rules: https://myamextravel.com/baggage
- Other Information:
  - Citizens of United States must carry a valid passport
  - A visa is required for entry into France

## YOUR TRIP DETAILS (cont.)

## Moscow to Paris

FLIGHT SU 2458

## DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

Aeroflot

Operated By Aeroflot

Non-stop
Duration:4 Hrs
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 2 C

FLIGHT INFORMATION

N Economy Class
Airbus Industrie A321
Meals: Lunch
Baggage: 1PC per adult

## ARRIVING (cont.)

## FLIGHT CONFIRMATION

Aeroflot

Paris to Moscow
FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019, 06:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air France

Non-stop
Duration: 3 Hrs 45 Mins
Departure Terminal: Terminal 2 E
Arrival Terminal: Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320-100/200
Meals: Meals
Baggage: 1PC per adult

## FLIGHT INFORMATION (cont.)

Key information:

*   **Flight Confirmation:** Aeroflo
*   **E-Ticket Information:** Ticket number
*   **Emergency Assistance:** Global Assist Hotline (1-800-333-AMEX, 1-715-343-7977)
*   **Manage Trip:** Via American Express Travel.
*   **Entry/Exit Information:** Visit Visacentral.com.

## FLIGHT INFORMATION (cont.)

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpresscom/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods. climatic aberrations. acts of governmental authorities, civil unrest, strikes, riots. theft. disease, accidents or failures related to the public internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

## FLIGHT INFORMATION (cont.)

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694 Iowa: TA# 669 Registered Iowa Travel Agency.

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation(thomail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

<u>p-wacy Statement I Visit the Centurion Cord website</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## JEE (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for ███████████ to arrive 24 and depart 28. Possibly arrive around 5pm
and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff ███████████████████>
Subject: Re: Itinerary INCL TICKETNO for ███████████████████████████████████

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff ████████████████████> wrote:

4. Here is ██████████'s ticket. OK to send to her?

## JEE (cont.)

Key information from the email:

*   **From:** "American Express Travel" <itinerary@myamextravel.com>
*   **Subject:** Itinerary INCL TICKETNO
*   **Date:** January 16, 2019 at 12:33:05 PM EST
*   Record Locator present
*   Centurion Travel Service: 1-877-877-0987
*   Baggage information: [https://myamextravel.com/baggage](https://myamextravel.com/baggage)

## JEE (cont.)

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 2458

DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

## JEE (cont.)

| Field | Value |
|---|---|
| Airline / Operated by | Aeroflot |
| Flight number | SU 3003 |
| Route | Paris (CDG) → Moscow (SVO) |
| Departure | Mon, Jan 28 2019 — 06:55 PM — Charles De Gaulle (CDG) |
| Arrival | Tue, Jan 29 2019 — 12:40 AM — Sheremetyevo (SVO) |
| Duration | 4 Hrs |
| Stops | Non-stop |
| Departure terminal | Terminal D - Domestic/Intl |
| Arrival terminal | Terminal 2 C |
| Class | N Economy Class |
| Aircraft | Airbus Industrie A321 |
| Meal | Lunch |
| Baggage allowance | 1 PC per adult |
| Flight confirmation | Aeroflot [redacted] |

## JEE (cont.)

| Item                   | Detail                                    |
| ---------------------- | ----------------------------------------- |
| Airline                | Aeroflot                                 |
| Operated By            | Air France                                |
| Flight Type            | Non-stop                                  |
| Duration               | 3 Hrs 45 Mins                             |
| Departure Terminal     | Terminal 2 E                              |
| Arrival Terminal       | Terminal E - International                |
| Class                  | T Economy Class                           |
| Aircraft               | Airbus Industrie A320-100/200             |
| Meals                  | Meals                                     |
| Baggage                | 1PC per adult                             |
| Emergency Assistance | 24/7 medical, legal, financial, assistance |

## JEE (cont.)

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www americanexpress com/privacV</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services. cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules; or (2)

## <u>Entry and Exit Information for Travel</u> (cont.)

acts of God, fires. earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIft600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationftqmaitcom,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

ArnOncan Express uses 3rd party concierge service providers who are not euthonzed to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims rotating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



VOID ticket from yesterday?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Flours: Mon through Friday 9AM-530PM EST

Please do put this on hold!!

Sent from my iPhone

On Jan 17, 2019, at 9:20 AM, Natalia Molotkova

wrote:

>

1 AF 1745 25JAN SVO CDG 0800P 1015P 2 AF 1144 28JAN CDG SVO 0655P 1240A

$449.04

## <u>Entry and Exit Information for Travel</u> (cont.)

- Sender: (name redacted), Centurion Relationship Manager
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Action required: Reply to email with authorization to proceed

Reservation summary
- Total (including taxes & fees): $541.72
- Fare rules: Non‑refundable; EUR 35.00 change penalty applies + difference in fare
- Code share: AIR FRANCE
- Note: Some content in the message is redacted. Request asked for direct flights if possible; traveler should leave Moscow late Fri and return to Paris arriving middle of night.

Flights

| Date | Flight | Cabin | Duration | From (Airport, Code) | Departs | To (Airport, Code) | Arrives | Operated by |
|---|---:|---|---:|---|---:|---|---:|---|
| Thu 24 Jan | Aeroflot 2458 | Economy | 4h 0m | Moscow Sheremetyevo (SVO) | 2:50 PM | Paris Charles de Gaulle (CDG) | 4:50 PM | Aeroflot / code-share Air France |
| Mon 28 Jan | Aeroflot 3003 | Economy | 3h 45m | Paris Charles de Gaulle (CDG) | 6:55 PM | Moscow Sheremetyevo (SVO) | 12:40 AM | Operated by Air France |

## <u>Entry and Exit Information for Travel</u> (cont.)

- Business hours: Mon through Friday 9AM–5:30PM EST
- Request: change travel dates to arrive 24 and depart 28; possibly arrive ~5:00 PM and depart ~7:00 PM
- Note: "should be 24 -28"
- Sent from: iPhone
- Forwarded message headers:
  - Date: January 17, 2019 at 8:36:47 AM EST
  - To: [REDACTED]
  - Subject: Re: Itinerary INCL TICKETNO for [REDACTED]
- Quoted earlier message:
  - On Thu, Jan 17, 2019 at 6:52 AM [REDACTED] wrote: "Here is [REDACTED] ticket. OK to send to her?"
- Original booking email:
  - From: "American Express Travel" <itinerary@myamextravel.com>
  - Subject: Itinerary INCL TICKETNO for [REDACTED]
  - Date: January 16, 2019 at 12:33:05 PM EST
  - To: [REDACTED]
- Footer: FLIGHTS | HOTELS | CARS | CRUISES
- Record locator: [REDACTED]

## <u>Entry and Exit Information for Travel</u> (cont.)

## YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information
• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information
• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information
• CITIZENS OF UNITED STATES- SCHENGEN VISA

## YOUR TRIP DETAILS (cont.)

## Moscow to Paris

## FLIGHT SU 2458

## DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration: 4 Hrs
Departure Terminal: Terminal D - Domestic/Intl
Arrival Terminal: Terminal 2 C

## FLIGHT INFORMATION

N Economy Class
Airbus Industrie A321
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION
Aeroflot: ██████

## FLIGHT INFORMATION (cont.)

## Paris to Moscow

FLIGHT SU 3003

## DEPARTING

Mon, Jan 28 2019. 06:55 PM
Paris
Charles De Gaulle (CDG)

## ARRIVING

Tue, Jan 29 2019, 12:40 AM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Air France

Non-stop
Duration:3 Hrs 45 Mins
Departure Terminal:Terrninal 2 E
Arrival Terminal:Terminal E - International

## FLIGHT INFORMATION

T Economy Class
Airbus Industrie A320.100/200
Meals: Meals
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot

TRAVELLER INFORMATION

## FLIGHT INFORMATION (cont.)

E-TICKET

Ticket

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal. financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.amencanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

## <u>Entry and Exit Information for Travel</u> (cont.)

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the properly. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes. floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIff 600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation email.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

## JEE (cont.)

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff
Subject: Re: Itinerary INCL TICKETNO for

should be 24 -28
On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <████████████████> wrote:
4. Here is ████████ ticket.  OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To:

## JEE (cont.)

- Header: FLIGHTS | HOTELS | CARS | CRUISES
- Record Locator: [redacted]
- Section: YOUR TRIP DETAILS
- Notice: DO NOT REPLY TO THIS EMAIL — sent from a notification-only address
- Contact: Centurion Travel Service — 1-877-877-0987
- Baggage info link: https://myamextravel.com/baggage
- Important: Citizens of United States must carry a valid passport
- Two sections labeled: "Other Information" (no additional details shown)

## JEE (cont.)

| Field | Details |
|---|---|
|Other information|Citizens of United States - Schengen visa|
|Route|Moscow → Paris|
|Flight number|SU 2458|
|Departing|Sat, Jan 26 2019, 02:50 PM — Moscow (Sheremetyevo, SVO)|
|Arriving|Sat, Jan 26 2019, 04:50 PM — Paris (Charles De Gaulle, CDG)|
|Carrier|Aeroflot (Operated by Aeroflot)|
|Stops|Non-stop|
|Duration|4 hrs|
|Departure terminal|Terminal D — Domestic/Intl|
|Arrival terminal|Terminal 2 C |

## JEE (cont.)

- Route: Paris → Moscow
- Flight number: SU 3003
- Airline: Aeroflot (Operated by Air France)
- Flight confirmation: (redacted / blacked out)
- Class: N Economy
- Aircraft: Airbus Industrie A321
- Meals: Lunch
- Baggage allowance: 1 PC per adult
- Non-stop; Duration: 3 hrs 45 mins

- Departing: Mon, Jan 28 2019 — 06:55 PM
  - Airport: Paris Charles De Gaulle (CDG)
  - Departure Terminal: Terminal 2 E

- Arriving: Tue, Jan 29 2019 — 12:40 AM
  - Airport: Moscow Sheremetyevo (SVO)
  - Arrival Terminal: Terminal E - International

## JEE (cont.)

Key details of the flight information:

*   **Flight Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Meals:** Meals
*   **Baggage:** 1PC per adult
*   **Flight Confirmation:** Aeroflo
*   **Emergency Assistance:** 1-800-333-AMEX, 1-715-343-7977
*   **American Express Travel.**

## JEE (cont.)

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.comipdvacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader Refer to website below to download and install this free software

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations. accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes. floods, climatic aberrations. acts of governmental authorities, civil unrest. strikes. riots, theft, disease, accidents or failures related to the public Internet. telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that <change><s>meet</s></change> your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we

## JEE (cont.)

receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation@qmaitcorn</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

## JEE (cont.)

Flights (from email):
| # | Airline | Flight | Date | From | To | Dep | Arr |
|---:|:--------:|:-------:|:-----:|:-----:|:----:|:----:|:----:|
| 1 | AF | 1745 | 25 JAN | SVO | CDG | 08:00 PM | 10:15 PM |
| 2 | AF | 1144 | 28 JAN | CDG | SVO | 06:55 PM | 12:40 AM |

Other extracted details:
- Email timestamps: Jan 17, 2019 — 9:10 AM and 9:20 AM.
- Short message: "That should work. As long as it is the latest flight out on that night. I sent [redacted] an email for approval."
- Price references: $449.04 (inline) and "Total air reservation, including taxes and fees: $541.72."
- Ticket conditions: Ticket is non-refundable; EUR 35.00 change penalty applies plus difference in fare.
- Sender role: Centurion Relationship Manager (name redacted).
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST.

## JEE (cont.)

• Code share:AIR FRANCE

• Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for [REDACTED] to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff ██████████
Subject: Re: Itinerary INCL TICKETNO fo████████████████████

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff

wrote:

4. Here is.ticket.

OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST

## JEE (cont.)

- Header: FLIGHTS | HOTELS | CARS | CRUISES
- Record locator: [REDACTED] (black box present)
- Section title: YOUR TRIP DETAILS
- Notice: DO NOT REPLY TO THIS EMAIL. Message sent from a notification-only address that cannot accept incoming messages.
- Contact for questions: Centurion Travel Service — 1-877-877-0987
- Baggage info: "If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply" — https://myamextravel.com/baggage
- Other Information: "CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT"
- Visual: top and record-locator areas partially redacted/black-barred.

## JEE (cont.)

Other Information
• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information
• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris
FLIGHT SU 2458

DEPARTING
Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

ARRIVING
Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

Aeroflot
Operated By Aeroflot

## JEE (cont.)

**Flight Information**

*   **Route:** Paris to Moscow
*   **Flight Number:** SU 3003
*   **Airline:** Aeroflot (Operated by Air France)
*   **Class:** N Economy Class
*   **Aircraft:** Airbus Industrie A321
*   **Meals:** Lunch
*   **Baggage:** 1PC per adult
*   **Duration:** 4 hours
*   **Type:** Non-stop

**Departure**

*   **Date:** Mon, Jan 28 2019
*   **Time:** 06:55 PM
*   **Location:** Paris, Charles De Gaulle (CDG)
*   **Terminal:** Terminal D - Domestic/Intl

**Arrival**

*   **Date:** Tue, Jan 29 2019
*   **Time:** 12:40 AM
*   **Location:** Moscow, Sheremetyevo (SVO)
*   **Terminal:** Terminal 2 C
*   **Aeroflot Confirmation:** [Data Redacted]

## JEE (cont.)

| Field | Value |
|---|---|
|Trip type|Non-stop|
|Duration|3 Hrs 45 Mins|
|Departure Terminal|Terminal 2 E|
|Arrival Terminal|Terminal E - International|
|Class|T Economy Class|
|Aircraft|Airbus Industrie A320-100/200|
|Meals|Meals|
|Baggage|1PC per adult|
|Airline / Flight confirmation|Aeroflot — confirmation number redacted |
|Traveller / E‑ticket|Name redacted; Ticket number redacted |
|Global Assist Hotline|1-800-333-AMEX (toll-free); 1-715-343-7977 (direct-dial collect) |
|Emergency note|24/7 medical, legal, financial and other assistance when traveling more than 100 miles; card members may be responsible for third-party costs. |

## JEE (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes. floods, climatic aberrations. acts of governmental authorities, civil unrest, strikes, riots, theft, disease. accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and

## <u>Entry and Exit Information for Travel</u> (cont.)

recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this

## <u>Entry and Exit Information for Travel</u> (cont.)

communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation qmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

## • Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om

Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates fo u m o arrive 24 and depart 28. Possibly arrive around 5pm

and depart 7pm. Or maybe i is is same ight!! Thanks!

## Regards, (cont.)

- Email chain: forwarded itinerary
- Sent from: "Sent from my iPhone"
- Latest message date/time: January 17, 2019 at 8:36:47 AM EST
- To: Lesley Groff (redacted)
- Subject: Re: Itinerary INCL TICKETNO for (redacted)
- Inline note: "should be 24 -28"
- Earlier (Jan 17, 2019 6:52 AM) from Lesley Groff: "4. Here is (redacted) ticket. OK to send to her?"
- Original forwarded message:
  - From: "American Express Travel" <itinerary@myamextravel.com>
  - Subject: Itinerary INCL TICKETNO for (redacted)
  - Date: January 16, 2019 at 12:33:05 PM EST
  - To: (redacted)
- Visible headers/text blocks: "FLIGHTS | HOTELS | CARS | CRUISES"
- Record locator: (redacted)
- Section heading: "YOUR TRIP DETAILS"
- Footer snippet: "DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that"

## Regards, (cont.)

cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information
A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information
CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris
FLIGHT SU 2458

## Regards, (cont.)

Here are the key details of the flight itinerary:

*   **Departing:** Sat, Jan 26 2019, 02:50 PM from Moscow, Sheremetyevo (SVO)
*   **Arriving:** Sat, Jan 26 2019, 04:50 PM in Paris, Charles De Gaulle (CDG)
*   **Airline:** Aeroflot
*   **Flight Type:** Non-stop, duration: 4 hours.
*   **Terminals:** Departure Terminal D, Arrival Terminal 2C
*   **Class:** N Economy Class
*   **Aircraft:** Airbus Industrie A321
*   **Meals:** Lunch
*   **Baggage:** 1PC per adult
*   **Flight Number:** SU 3003 (Paris to Moscow)
*   **Flight Confirmation:** Aeroflot.

## Regards, (cont.)

Here's the key information from the image:

*   **Departing:** Jan 28, 2019, 06:55 PM from Paris, Charles De Gaulle (CDG)
*   **Arriving:** Jan 29, 2019, 12:40 AM in Moscow, Sheremetyevo (SVO)
*   **Airline:** Aeroflot (operated by Air France)
*   **Flight Duration:** 3 hours 45 minutes (non-stop)
*   **Departure Terminal:** Terminal 2E
*   **Arrival Terminal:** Terminal E - International
*   **Flight Class:** T Economy
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Baggage:** 1PC per adult

## Regards, (cont.)

## E-TICKET

Ticket

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical. legal. financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXt, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www Visacentral.com</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>www.americanexpress com/orivacv</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

## <u>Entry and Exit Information for Travel</u> (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God. fires, earthquakes, floods, climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

## <u>Entry and Exit Information for Travel</u> (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation cimail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims rotating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



1 AF 1745 25JAN SVO CDG 0800P 1015P
2 AF 1144 28JAN CDG SVO 0655P 1240A

$449.04

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## JEE (cont.)

| Date | Flight | From (Airport, code) / Depart | To (Airport, code) / Arrive | Class | Duration | Operated by |
|---|---:|---|---|---|---:|---|
| Thu 24 Jan (2019) | Aeroflot 2458 | Moscow Sheremetyevo (SVO) / 2:50 PM | Paris Charles de Gaulle (CDG) / 4:50 PM | Economy | 4h 0m | Aeroflot |
| Mon 28 Jan (2019) | Aeroflot 3003 | Paris Charles de Gaulle (CDG) / 6:55 PM | Moscow Sheremetyevo (SVO) / 12:40 AM | Economy | 3h 45m | Operated by Air France |

- Total fare (including taxes/fees): $541.72
- Ticket: non-refundable; EUR 35.00 change penalty + fare difference
- Codeshare: AIR FRANCE
- Action requested: reply with authorization to proceed
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Email date/time: Jan 17, 2019, 9:10 AM
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Note: Passenger name redacted; requester asks to change dates to arrive 24 and depart 28 (possibly adjust arrival ~5 PM / depart ~7 PM).

## JEE (cont.)

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST To: Lesley Groff <u><leslev.iee(aornail.com></u> Subject: Re: Itinerary INCL TICKETNO fo

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff <███████████████████████> wrote:

4. Here is:  ticket. OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To:

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1.877.877-0987.

## JEE (cont.)

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https.//myamextravel corn/baggage</u>

Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO FRANCE

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 2458

## JEE (cont.)

| Detail | Information |
|---|---|
| Departing | Sat, Jan 26 2019, 02:50 PM, Moscow, Sheremetyevo (SVO) |
| Arriving | Sat, Jan 26 2019, 04:50 PM, Paris, Charles De Gaulle (CDG) |
| Airline | Aeroflot |
| Flight Type | Non-stop |
| Duration | 4 Hrs |
| Departure Terminal | Terminal D - Domestic/Intl |
| Arrival Terminal | Terminal 2 C |
| Class | N Economy Class |
| Aircraft | Airbus Industrie A321 |
| Meals | Lunch |
| Baggage | 1PC per adult |
| Flight | SU 3003 |

## JEE (cont.)

**Flight Information**

*   **Departing:** Mon, Jan 28 2019, 06:55 PM, Paris, Charles De Gaulle (CDG)
*   **Arriving:** Tue, Jan 29 2019, 12:40 AM, Moscow, Sheremetyevo (SVO)
*   **Airline:** Aeroflot (Operated by Air France)
*   **Flight Type:** Non-stop
*   **Duration:** 3 Hrs 45 Mins
*   **Departure Terminal:** Terminal 2 E
*   **Arrival Terminal:** Terminal E - International
*   **Economy Class:** T Economy Class
*   **Aircraft:** Airbus Industrie A320-100/200
*   **Meals:** Meals
*   **Baggage:** 1PC per adult
*   **Flight Confirmation:** Aeroflot: \[Censored]
*   **Traveller Information:** \[Censored]

## JEE (cont.)

## E-TICKET

Key information from the E-Ticket:

*   **Emergency Assistance Hotline:** Global Assist Hotline.
    *   Toll-free: 1-800-333-AMEX
    *   Direct-dial collect: 1-715-343-7977
*   **Manage Your Trip:** American Express Travel.
*   **Entry/Exit Information:** Review Visacentral.com.
*   **Privacy Statement:** www.americanexpress.com/privacy
*   **PDF Attachment:** Requires Adobe Acrobat Reader. http://www.adobe.com/products/acrobat/readstep.html

## E-TICKET (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents or failures of equipment, or changes in fares. itineraries or schedules: or (2) acts of God. fires, earthquakes, floods, climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

## E-TICKET (cont.)

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation qmail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $541.72.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

## • Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om

Departing: Moscow Sheremetyevo Airport, (SVO) at 2.50pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 4.50pm

• Mon 28 Jan - Aeroflot 3003 - Economy - 3h 45m OPERATED BY AIR FRANCE

## • Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om (cont.)

Departing: Paris Charles de Gaulle Airport, (CDG) at 6.55pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.40am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change dates for [REDACTED] to arrive 24 and depart 28. Possibly arrive around 5pm and depart 7pm. Or maybe it is this same flight!! Thanks!

Sent from my iPhone

Begin forwarded

Date: January 17, 2019 at 8:36:47 AM EST
To: Lesley Groff
Subject: Re: Itinerary INCL TICKETNO for

should be 24 -28

On Thu, Jan 17, 2019 at 6:52 AM Lesley Groff ██████████████████> wrote:

4. Here in s ticket. OK to send to her?

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: January 16, 2019 at 12:33:05 PM EST
To:

FLIGHTS | HOTELS | CARS | CRUISES

## • Thur 24 Jan - Aeroflot 2458 - Economy - 4h Om (cont.)

RECORD LOCATOR:

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Other Information

• CITIZENS OF UNITED STATES- SCHENGEN VISA

Moscow to Paris

FLIGHT SU 2458

DEPARTING

Sat, Jan 26 2019, 02:50 PM
Moscow
Sheremetyevo (SVO)

ARRIVING

Sat, Jan 26 2019, 04:50 PM
Paris
Charles De Gaulle (CDG)

Aeroflot

Operated By Aeroflot

Non-stop
Duration:4 Hrs
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 2 C

FLIGHT INFORMATION

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Key information from the image:

*   **Flight:** SU 3003, Paris to Moscow
*   **Departure:** Mon, Jan 28 2019, 06:55 PM from Charles De Gaulle (CDG)
*   **Arrival:** Tue, Jan 29 2019, 12:40 AM at Sheremetyevo (SVO)
*   **Airline:** Aeroflot (operated by Air France)
*   **Duration:** 3 Hrs 45 Mins
*   **Class:** N Economy
*   **Aircraft:** Airbus Industrie A321
*   **Meals:** Lunch
*   **Baggage:** 1PC per adult
*   **Departure Terminal:** Terminal 2 E
*   **Arrival Terminal:** Terminal E - International

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

FLIGHT CONFIRMATION
Aeroflo█████████

TRAVELLER INFORMATION



NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXl, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral corn</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>www.americanexpress.com/privacv</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes. floods. climatic aberrations, acts of governmental authorities. civil unrest, strikes, riots. theft, disease. accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationftqrnail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<change><u>Privacy Statement Visit the Centurion Card</u> <u>website</u></change> I

To learn more about e-mail security or report a <change><s>suspicious</s></change> email. please visit us at <u>arnericanexpress comtphishing.</u>

4 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. Wo reserve the nght to note profile and preference data br servicing purposes.