To: ████████████████████████████████████
From: Natalia Molotkova
Sent: Mon 3/18/2019 1:29:37 PM
Subject: Flight for ████████████████

Title: American Express ®

Ticket is on its way.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket as stated below. thanks no worries on seats!

On Mar 18, 2019, at 9:21 AM, Natalia Molotkova wrote:

Seats on this airline can't be pre-assigned.

Your response is required to complete this reservation. Prices and availability are subject to cha

• Total air reservation, including taxes and fees: $745.50.

• Ticket is refundable, changes are subject to difference in fare.

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks

OK, on it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

atalia mal

Hours: Mon through Friday 9AM-530PM EST

Morning~ Yesterday I booked and then cancelled a ticket for:  We want to pu get her a seat next to:  (not crucial) that would be great. But if close that is fine too!:

The image is completely black.

## Regards, (cont.)

- Image contains three black rectangular blocks stacked vertically on a white background, separated by thin light-gray horizontal divider lines. No visible text, labels or legend.
- Top block: large, portrait-oriented rectangle near the top of the image (largest of the three).
- Middle block: medium-width, landscape-oriented rectangle centered below the first divider.
- Bottom block: smaller landscape-oriented rectangle near the lower part of the image (smaller than middle block).
- Likely placeholders or redactions — no additional content readable inside the black blocks.

## Regards, (cont.)

- Two large black redaction blocks:
  - One tall, centered rectangle occupying most of the upper area.
  - One shorter, wider rectangle beneath and slightly left-aligned relative to the top block.
- Thin light-gray horizontal rule separating the blocks.
- Partial visible text at top-left: "TRAVELLER INF" (truncated).
- White margins/background surrounding the blocks.

# TRAVELLER INF

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amei Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees yot authorize. We reserve the right to note profile and preference data for servicing purposes.

Seats on this airline can't be pre-assigned.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $745.50.

# TRAVELLER INF (cont.)

- Note: "Ticket is refundable, changes are subject to difference in fare."
- Action requested: "Please reply to this email and provide your authorization to proceed."
- Sender: Centurion Relationship Manager (name redacted)
- Sender hours: Mon–Fri 9AM–5:30PM EST
- Conversation snippets: "thanks" / "OK, on it."
- Booking request: Yesterday a ticket was booked then cancelled for [passenger redacted] (Rec. [redacted]). Request to repurchase the ticket and, if possible, seat her next to [passenger redacted] (not crucial; nearby is fine). Additional identifying details redacted.
- Multiple contact/flight details are redacted in the image.

# TRAVELLER INF (cont.)

The image shows information about flight departures and arrivals.
- Departing Flights
- Arriving Flights

# TRAVELLER INF (cont.)

- Page layout: three left-aligned blacked-out blocks stacked vertically, separated by thin horizontal dividers.
- Top block: square, top-left (likely profile/photo area).
- Middle block: large portrait rectangle, mid-left (likely main traveller details).
- Lower block: small horizontal rectangle, left (likely a button or short field).
- Footer/section label (centered): "TRAVELLER INFORMATION".

# TRAVELLER INF (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail secunty or report a suspicious o-mail, please visit us at <u>=^-encanexpress com.ph,shtng.</u>

O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any Claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the nght to note prole and preference data Oar servicing purposes.