<table><tr><th>From: </th><th>contact@autolib.eu </th></tr><tr><td>Sent: </td><td><u>Monday.</u> December 3.2012 2:58 PM</td></tr><tr><td>To: </td><td></td></tr><tr><td>Subject: </td><td>Autolib' - Avoid a suspension of service</td></tr></table>

Dear Autolib' customer,

The credit card used for your subscription runs out in less than 28 days.

To avoid the suspension of your Autolib' subscription, we advise you by now to:

• Enter your new credit card information Or

* Switch to direct debit

It's easy:

1. Login to your account at www.autolib.eu, and go to « my subscriptions » section.

2. Click on « change », under « payment mode » 3. Choose the payment method you want and follow the steps

For further information, you can call the hotline at 0800 94 2000.

Best regards,

Your Autolib' Customer service
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