<table><tr><th>From:</th><th>jeffrey E. &lt;jeevacation@gmail.com&gt;</th></tr><tr><td>Sent:</td><td>Wednesday, October 25, 2017 1:50 PM</td></tr><tr><td>To:</td><td>Larry</td></tr><tr><td>Subject:</td><td>Re: G550 SN 5173</td></tr></table>

Send to josh

| Field | Extracted content |
|---|---|
| Date | Wed, Oct 25, 2017 |
| Time | 9:46 AM |
| From | [REDACTED] (sender name/email blacked out) |
| To | [REDACTED] (recipient name/email blacked out) |
| Cc | [REDACTED] (cc line present; name/email blacked out) |
| Subject | G550 SN 5173 |
| Other visible text | "wrote:" following the header; stray HTML closing tag after subject (=/b> shown) |

=arry, great to see you too yesterday. I've discussed with We=tfield mans ement and below is their positon. I spoke with Deryck Sa=oy, Sr. Operations Manager. He can be reached at for further discussion if you would like and is cc'd on this email=

=u>

• Seller pilots flew the aircraft, they may or may not have known =he temps were on the rise, certainly if they did know they likely would be=reluctant to point it out as they were seller pilots.

=u>

* The aircraft was flown from BAF on 5/4/17, a Saturday morning pr=sumably to keep costs down. The buying customer only requested an av=onics tech to be on board to go through the cabin/galley systems, he was not up in the jump se=t nor is he qualified to diagnose/identify mechanical system anomalies. A =echanical systems tech was available but not requested for the flight.<=u>

=u>

• Had GAC test pilot's been in command I can virtually gua=antee they would have pointed out those temps
on the rise.4=pan>

=u>

- x The buyer did not share the photos he took with any BAF personne= requesting opinions on what was depicted.

=u>

* Gulfstream's quotes/hold harmless paperwork specifically=spells out our liability, although not popular we are not culpable or fina=cially responsible for this event.

=u>

* Customer has proof he purchased the aircraft in that condition v=a photos, the seller's pilots were in command during the test flig=t, perhaps Chevron has some responsibility?

## =u>

=er our discussion yesterday, I am still awaiting management response on th= Window Shade mod you referenced in your prior emails and will contact you=tomorrow to present options.

## =u>

=e appreciate your business Larry, and trust you understand our position st=ted above. Give me a call if you have any questions.<=p>

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Rusty Cramer

Regional Sales Manager

South Florida



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