To: Natalia Molotkova
From: Lesley Groff
Sent: Fri 7/20/2018 3:38:50 PM
Subject: Re: CHANGE Return date for Munich-Moscow! EXT END Munich Hotel to 27th
(IOIIW)

Please reserve the holiday Inn Munich South for S591 EUR total. Thanks

Sent from my iPhone

On Jul 20, 2018, at 11:31 AM, Natalia Molotkova <████████████████████ wrote:

<table><tr><th>Hotel we
has to be?</th><th>booked, is sold out for extra nights. May be there is a certain area of Munich she</th></tr><tr><td>I can offer</td><td></td></tr><tr><td>HOLIDAY</td><td>INN CITY EAST</td></tr><tr><td>NEUMARKTER</td><td>STRASSE 85A</td></tr><tr><td>MUNICH</td><td>DE 81673</td></tr><tr><td>**135.00</td><td>EFF 23JUL-24JUL</td></tr><tr><td>209.00</td><td>EFF 24JUL-26JUL</td></tr><tr><td>159.00</td><td>EFF 26JUL-27JUL</td></tr><tr><td>APPROX.</td><td>TOTAL PRICE 712.00 EUR</td></tr><tr><td>INCLUDES</td><td>TAX</td></tr><tr><td colspan="2">STANDARD ROOM ENJOY YOUR STAY IN A STANDARD ROOM.</td></tr><tr><td>HOLIDAY</td><td>INN MUNICH SOUTH</td></tr><tr><td></td><td>KISTLERHOFSTRASSE 142</td></tr><tr><td>MUNICH</td><td>DE 81379</td></tr><tr><td>**149.00</td><td>EFF 23JUL-24JUL</td></tr><tr><td>159.00</td><td>EFF 24JUL-25JUL</td></tr><tr><td>154.00</td><td>EFF 25JUL-26JUL</td></tr><tr><td>129.00</td><td>EFF 26JUL-27JUL</td></tr><tr><td>APPROX.</td><td>TOTAL PRICE 591.00 EUR</td></tr><tr><td>INCLUDES</td><td>TAX</td></tr><tr><td>HILTON</td><td>MUNICH CITY</td></tr><tr><td>ROSENHEIMER</td><td>STRASSE 15</td></tr><tr><td>MUNICH</td><td>DE 81667</td></tr><tr><td>KING</td><td>GUEST ROOM - 359.00EUR</td></tr><tr><td>TOP CCL</td><td>CONRAD DE VILLE MUNICH</td></tr><tr><td></td><td>SCHILLERSTRASSE 10</td></tr><tr><td>MUNICH</td><td>DE 80336</td></tr><tr><td>Within</td><td>cancellation policy - 7 days</td></tr><tr><td>**156.60</td><td>EFF 23JUL-24JUL</td></tr><tr><td>174.60</td><td>EFF 24JUL-25JUL</td></tr><tr><td>161.10</td><td>EFF 25JUL-26JUL</td></tr><tr><td>138.60</td><td>EFF 26JUL-27JUL</td></tr><tr><td>APPROX.</td><td>TOTAL PRICE 630.90 EUR</td></tr><tr><td>INCLUDES</td><td>TAXES AND SURCHARGES</td></tr><tr><td>JUNIOR</td><td>SUITE FIRST CLASS</td></tr></table>

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok. I emailed her to keep out of it. Thanks

Sent from my iPhone

On Jul 20, 2018, at 10:36 AM, Natalia Molotkova wrote:

Ask her do not do anything to the record, not yet. I am still waiting for Aeroflot to uncheck her, they only do it via email. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok. I will let her know.

Sent from my iPhone

On Jul 20, 2018, at 10:29 AM, Natalia Molotkova wrote:

She checked in, I need to check her out to exchange ticket. Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

**Key Information:**

*   **Sender:** Natalia Molotkova, Centurion Relationship Manager
*   **Subject:** Ticket for Valeriia
*   **Total air reservation cost:** \$304.00 (add collect)
*   **Change penalty:** EUR35.00 + difference in fare
*   **Flights:**

    *   **Sat 21 Jul - Aeroflot 2462 - Economy - 3h 55m**
        *   Moscow (SVO) to Paris (CDG)
        *   11.45am - 2.40pm
    *   **Fri 27 Jul - Aeroflot 2327 - Business - 2h 55m**
        *   Munich (MUC) to Moscow (SVO)
        *   5.35pm - 9.30pm
*   **Working hours:** Monday through Friday 9AM-530PM EST

Key Details from Email Correspondence:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Dates:** July 20, 2018 (multiple emails)
*   **Hotel Issue:** Hotel is sold out July 25-27
*   **Travel Query for July 27th:**
    *   SU 2321 MUC SVO 1010A 215P
    *   SU 2323 MUC SVO 1245P 440P
    *   SU 2327 MUC SVO 535P 930P
*   **Work Hours:** Monday through Friday 9AM-530PM EST

Hours: Mon through Friday 9AM-530PM EST

We must change the return date for Tarasova from Munich to Moscow to July 27th! She is dealing with PP# XXXXXXXXXX and won't have it back by the 25th...this means we must also extend the hotel stay to check out on 27th (the NO <u>is</u> fine if available). Once again...Sorry!! Record locator for the hotel stay is Follow up on the credit card form too please! Thanks so much...Lesley

Begin forwarded message:
From: 
Subject: Re: Itinerary INCL TICKETNO for  21JUL18 IOIIVY
Date: July 19, 2018 at 8:31:47 PM EDT
To: Lesley Groff

Hello, Dear Lesley!

I need to wait passport about 2 work days if the visa will be approved in Munich. I can't go without my passport.

So, to go back from Munich I should go 27 of July, not 25 of July. Thank you!

19 июля 2018 г., в 23:31, Lesley Groff написал(а):

<change><s>FINIIIIIII</s> </change> Here is your ticket to go to Paris tomorrow, July 21st, as well as go from Munich to back to Moscow on 25th. Your ticket to Munich on July 23rd will come in a separate email. Please confirm receipt. Thanks, Lesley

Begin forwarded message:

From: "American Express Travel"
<itinerary@myamextravel.com>

<u>Subject: Itinera INCL</u> TICKETNO for
1JUL18 1OIIVY
Date: <u>Ju 19,</u> 2018 at 2:16:32 PM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baggage</u>

- Sender/service: American Express Travel (Record Locator: [REDACTED])
- Notice: See PDF attachment and itinerary; "View your Trips" link/button

- E-Ticket Number(s): [REDACTED]

- Travel date (header): Saturday 21 Jul 18

- Other information:
  - CITIZENS OF [REDACTED] MUST CARRY A VALID PASSPORT
  - A VISA IS REQUIRED FOR ENTRY INTO FRANCE
  - CITIZENS OF [REDACTED] SCHENGEN VISA

- Flight Information:
  - Date: 21 Jul 2018
  - Airline: Aeroflot
  - Airline Record Locator: FFNYGU
  - Flight/Class: SU 2462, M Economy Class
  - Origin: Moscow, Sheremetyevo

<table><tr><th>Destination </th><th>Paris, Charles De Gaulle</th></tr><tr><td>Departing </td><td>11:45 AM</td></tr><tr><td>Arriving </td><td>02:40 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 C</td></tr><tr><td>Estimated Time</td><td>3 Hrs 55 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr><tr><td>Wednesday 25 Jul 18</td><td></td></tr><tr><td>Flight Information</td><td></td></tr><tr><td>Date </td><td>25 Jul 2018</td></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Airline Record Locator</td><td>FFNYGU </td></tr><tr><td>Flight/Class </td><td>SU 2595 Z Business Class</td></tr><tr><td>Origin </td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td>Destination </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Departing </td><td>11:20 PM</td></tr><tr><td>Arriving </td><td>03:10 AM / 26 Jul 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 1</td></tr><tr><td>Arrival Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Estimated Time</td><td>2 Hrs 50 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>2A </td></tr><tr><td>Confirmed </td><td></td></tr><tr><td><u>Entry and Exit Information for Travel</u></td><td></td></tr><tr><td colspan="2">American Express strongly recommends that you periodically review
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accuracy of the information provided and expressly disclaims any liability for any inaccurate
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review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u></td></tr><tr><td colspan="2">See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td colspan="2">PDF itinerary attachment:
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Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

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