To: <u>Da hne Wallace</u>
From:
Sent: ue /4/ 1 10:04:07 PM
Subject: Re: Custom Blackout Theater drapes



Sent from my iPhone

On Jun 4, 2019, at 6:51 PM, Daphne Wallace wrote:

Greetings TJ,

Thank you for the confirmation. We look forward to completing this order with you. Kind regards, Daphne

On Tue, Jun 4, 2019 at 5:52 PM TJ Wall ███████████████ > wrote:

Hi Daphne,

I just wanted to confirm with you that the finished drape panels with be carefully packed, wrapped in plastic and shipped in standard boxes. We've ordered hundreds of drapes from this vendor and have never had a problem with shipping damage.

Thanks,

TJ

## TJ Wall

Sales & Service

About <u>HTmarket.com:</u> HTmarket is the largest home theater store on the Web <u>with over</u> 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater. On 6/3/2019 5:27 PM, Daphne Wallace wrote:

Greetings TJ,
Thank you very much. Kind regards, Daphne

On Mon, Jun 3, 2019 at 5:27 PM TJ Wall wrote:

Hi Daphne.

## TJ Wall (cont.)

I just emailed the vendor to see how he would be packing these but I know he will do a good job. I'll get back to you when I know MOM

Thanks,

TJ

TJ Wall
Sales a Service

About <u>HTmarket.com:</u> HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. we have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater.

On 6/3/2019 5:07 PM, Daphne Wallace wrote:

## Greetings TJ,

The freight forwarder we use is Tropical Shipping We already have an account with them. Thank you for the free shipping. How are the curtains packaged? We need to make sure they boxed so they do not suffer damage during the sail.

Thank you and kind regards,

Daphne

On Mon, Jun 3, 2019 at 4:59 PM TJ Wall wrote:

Hi Daphne,

If you are going to ship anywhere in the US, such as Florida, the shipping is free.

You would then be responsible for getting it to the Virgin Islands. We might be able to recommend a freight forwarding service in Florida so let us know if you are interested.

Thanks,

## Greetings TJ, (cont.)

About <u>Wrmarket.com:</u> HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. we know home theater. On 6/3/2019 4:30 PM, Daphne Wallace wrote:

## Greetings TJ,

Calculate shipping to these 2 alternative

addresses:

Let's see the cost, and then we will advise the best location for delivery.

Thank you and kind regards,

Daphne

On Mon, Jun 3, 2019 at 4:27 PM TJ Wall
wrote:

Hi,

Sony for the delay getting back to you. We are still trying to see what the shipping costs would be to the U.S. Virgin Islands. It could be very expensive. We are trying to get some approximate weights and dimensions of the packages from the vendor and then we need to get a quote from DHL. Our vendor cannot ship outside the US. Below is the best pricing I could do on the drapes. These are based on your specifications. You would have any of

## Greetings TJ, (cont.)

the color options listed on this page (scroll down to see the colors):

These prices are for the curtains only. There are no rods included:

| Item | Height & Fullness | Fullness Price | Opening | Color | Exact Height (in) | Exact Width (in) |
|---|---:|---:|---|---|---:|---:|
| Quick Ship 37- 60 Inch Black Out Lined Superior Home Theater Curtain [remove] | 95-1… | +$331 | One Way Draw | Black | 10… | 48 |
| Quick Ship 37- 60 Inch Black Out Lined Superior Home Theater Curtain [remove] | 127-… | +$469 | One Way Draw | Black | 13… | 48 |

Note: “…” indicates text is partially obscured in the image.

The "blackout" material on the back of each panel can be ordered in

either white or black.

I hope to have a shipping estimate for you soon. Please let me know if you have any questions.

Thanks,

TJ Wall

TJ Wall
Sales & Service
████████████████████████████████████

## Greetings TJ, (cont.)

About HTmarket.com: HTmarket is the largest home theater store on the Web with over 8000 home theater items. HTmarket has been online since the year 2000. We have a 4.5 star rating with Yahoo Shopping, and an A+ rating with the Better Business Bureau. We know home theater. On 6/3/2019 1:58 PM,  wrote:

- Header / context:
  - HTmarket.com: largest home theater store on the Web, over 8,000 items, online since 2000; 4.5‑star Yahoo Shopping, A+ Better Business Bureau.

- Email thread (timestamps and key content):
  - Jun 3, 2019, 1:58 PM — [Sender A] wrote: "I just called and left a message with Tom for TJ to please provide the quote as soon as possible. Thanks, [redacted]."
  - Jun 3, 2019, 12:36 AM — [Sender B] wrote: (content redacted / blacked out in image).
  - Message line: "Hi TJ, I haven't received a quote as yet for our Custom Blackout Drapes/Panels."

- Key entities:
  - Company: HTmarket.com
  - Product/request: Custom Blackout Drapes/Panels
  - People referenced: TJ, Tom, senders (names partially redacted in image)

- Visual note: Several names/blocks in the thread are blacked out (redactions) in the image.

Hi TJ,
I haven't received a quote as yet for our Custom Blackout Drapes/ Panels.

If your unable to reach me on my cell Anna:  or at our office, Daphne:  due to our USVI location, Please call:  at our NY Office.

Thank you,
<u>Ann</u> R.

On May 30, 2019, at 11:29 AM, Ann Rodriquez
████████████████
wrote:

Hi
TJ,

## Greetings TJ, (cont.)

Here's a summary of the image's content:

*   New measurements for drapes: 12 panels at 9ft long (108in), 4 panels at 11ft 3in long (135in), all 12 panels are 4ft wide (48in).
*   Need 16 black panels with blackout backing.
*   Ann R. wrote a note on May 29, 2019, at 2:57 PM.

Thank you TJ

## Greetings TJ, (cont.)

It was a pleasure speaking with you this
afternoon.

Attached are images ofour existing drapes for our Theater/Movie room.

<image1.jpeg><image2.jpeg><image3.jpeg><image4.jpeg><image5.jpeg><image6.jpeg><image7.jpeg>

Ann R.

## On May 28, 2019, at 11:15 AM, TJ Wall wrote:

Hi Anna,

Thanks for contacting us. I tried to reach you this morning but I believe your phone number is for the U.S. Virgin Islands. Unfortunately our phones system here at the office will not allow us to call that number.

Can you please call me at the number below when you have a chance? I need to discuss the details of your drapery order and get you a price quote.

Thanks,

## TJ Wall

TJ Wall
Sales a Service

About <u>HTmarket.com:</u> HTmarket is
the largest home theater store on
the Web with over 8000 home
theater items.
HTmarket has been online since
the year 2000. We have a 4.5 star
rating with Yahoo Shopping, and
an A+ rating

## TJ Wall (cont.)

with the Better Business Bureau.
We know home theater.

## From: Ann Rodriquez

Sent: Saturday, May 25, 12:39 PM
Subject: Custom Blackout Theater
drapes

To:
Cc:

## Hi HTmarket,

My Name is Ann Rodriquez,

I would like to purchase Theater
Drapes “Blackout” style for my Home
Theater.
I’m unable to reach you at the
numbers listed on your website █████
█████ and █████

If possible, at your earliest
convenience.

Can <u>you</u> please give me a call at as I'm very interested in ng placi an order with your Company.

Thank you,
Ann Rodriguez
██████████