To: 
From: Natalia Molotkova
Sent: Fri 7/20/2018 6:50:33 PM
Subject: CHANGE Return date for

Munich-Moscow! EXTEND Munich Hotel to 27th

Title: American Express ®

Sorry, need you OK one more time (I cancelled Holiday Inn, cancellation number is 52106980 ): Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: EUR626.00. Daily resort and additional fees may apply. Cancellation policy - by 6pm local hotel time day of arrival.

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Please book Leonardo.

Sent from my iPhone

On Jul 20, 2018, at 2:19 PM, Natalia Molotkova <u><natalia.molotkovancenturion.com></u> wrote:

LEONARDO BOUTIQUE HOTEL MUNICH
AMALIENSTRASSE 25
MUNICH DE 80333

<table><tr><th>**129.00</th><th>EFF 23JUL-24JUL</th></tr><tr><td>189.00</td><td>EFF 24JUL-25JUL</td></tr><tr><td>169.00</td><td>EFF 25JUL-26JUL</td></tr><tr><td>149.00</td><td>EFF 26JUL-27JUL</td></tr></table>

APPROX. TOTAL PRICE 636.00 EUR
INCLUDES TAXES AND SURCHARGES
THE LOVELACE
KARDINAL-FAULHABER-STRASSE 1
MUNICH DE 80333
I can't book it in my system, only on hotel website.
<u>http.//thelovelace.com/4</u> 
BAYERISCHER HOF
PROMENADEPLATZ 2-6

## MUNICH DE 80333

DLX DBL ROOM/KING SIZE BED - 495.00EUR plus tax, 5'

Premium Wohnung Universitat - not showing in my system. I think it is just the area in Munich. Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Thanks. I get info in drips and drabs. I wish it could all be sorted out before telling me to confirm things!! Oh well. Thx.

Sent from my iPhone

On Jul 20, 2018, at 2:05 PM, Natalia Molotkova <u><natalia.molotkova@centurion.com></u> wrote:

Checking rates there. Do not be sorry, you are doing your work. Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST



Well, now I'm being to eeds to stay near the embassy. She has suggested the below hotels.

There are Leonardo Boutique Hotel, The Lovelace, Bayerischer Hof, Premium Wohnung Universitat available for this period.

So sorry ! Can we check these for her (I like to keep you busy!)

Sent from my iPhone

On Jul 20, 2018, at 12:29 PM, Natalia Molotkova <u><natalia.molotkova@centurion.com></u> wrote:

Great. Thank you!!!!

## MUNICH DE 80333 (cont.)

Sent from my iPhone

On Jul 20, 2018, at 12:29 PM, Natalia Molotkova <u><natalia.molotkova@centurion.com></u> wrote:

she can check in now.

I called hotel, reservations were already closed, tomorrow morning. I asked my team mate, Kathy, who works tomorrow, to obtain the form and email to you.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Getting authorization form.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Please reserve the hotel below for Y████████ Thanks

Sent from my iPhone

On Jul 20, 2018, at 11:51 AM, Natalia Molotkova <u><natalia.molotkova@centurion.com></u> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Estimated total for hotel reservation: EUR591.00. Daily resort and additional fees may apply. Cancellation is 24 hours.

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

<table><tr><th colspan="2">Centurion Relationship Manager</th></tr><tr><td colspan="2"><u>natalia.molotkova@centurion.com</u></td></tr><tr><td colspan="2">(877) 877-0987</td></tr><tr><td colspan="2">Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td colspan="2">Please reserve the holiday Inn Munich South for $591 EUR total. Thanks</td></tr><tr><td colspan="2">Sent from my iPhone</td></tr><tr><td>On Jul</td><td>20, 2018, at 11:31 AM, Natalia Molotkova &lt;u&gt;&lt;natalia.molotkova@centurion.com&gt;&lt;/u&gt; wrote:</td></tr><tr><td rowspan="2" colspan="2">Hotel we booked, is sold out for extra nights. May be there is a certain area of Munich she has to
be?</td></tr><tr></tr><tr><td>I can</td><td>offer</td></tr><tr><td>HOLIDAY</td><td>INN CITY EAST</td></tr><tr><td></td><td>NEUMARKTER STRASSE 85A</td></tr><tr><td>MUNICH</td><td>DE 81673</td></tr><tr><td>**135.00</td><td>EFF 23JUL-24JUL</td></tr><tr><td>209.00</td><td>EFF 24JUL-26JUL</td></tr><tr><td>159.00</td><td>EFF 26JUL-27JUL</td></tr><tr><td>APPROX.</td><td>TOTAL PRICE 712.00 EUR</td></tr><tr><td>INCLUDES</td><td>TAX</td></tr><tr><td>STANDARD</td><td>ROOM ENJOY YOUR STAY IN A STANDARD ROOM.</td></tr><tr><td>HOLIDAY</td><td>INN MUNICH SOUTH</td></tr><tr><td></td><td>KISTLERHOFSTRASSE 142</td></tr><tr><td>MUNICH</td><td>DE 81379</td></tr><tr><td>149.00</td><td>EFF 23JUL-24JUL</td></tr><tr><td>159.00</td><td>EFF 24JUL-25JUL</td></tr><tr><td>154.00</td><td>EFF 25JUL-26JUL</td></tr><tr><td>129.00</td><td>EFF 26JUL-27JUL</td></tr><tr><td>APPROX.</td><td>TOTAL PRICE 591.00 EUR</td></tr><tr><td>INCLUDES</td><td>TAX</td></tr><tr><td>HILTON</td><td>MUNICH CITY</td></tr><tr><td></td><td>ROSENHEIMER STRASSE 15</td></tr><tr><td colspan="2">MUNICH DE 81667</td></tr><tr><td>KING</td><td>GUEST ROOM - 359.00EUR</td></tr><tr><td>TOP</td><td>CCL CONRAD DE VILLE MUNICH</td></tr><tr><td></td><td>SCHILLERSTRASSE 10</td></tr><tr><td>MUNICH</td><td>DE 80336</td></tr><tr><td colspan="2">Within cancellation policy - 7 days</td></tr><tr><td>**156.60</td><td>EFF 23JUL-24JUL</td></tr><tr><td>174.60</td><td>EFF 24JUL-25JUL</td></tr><tr><td>161.10</td><td>EFF 25JUL-26JUL</td></tr><tr><td>138.60</td><td>EFF 26JUL-27JUL</td></tr><tr><td colspan="2">APPROX. TOTAL PRICE 630.90 EUR</td></tr></table>

## Regards, (cont.)

<table><tr><th>INCLUDES TAXES AND SURCHARGES</th></tr><tr><td>JUNIOR SUITE FIRST CLASS</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td><u>natalia.molotkovaOcenturion.com</u> </td></tr><tr><td>(877) 877-0987</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Ok. I emailed her to keep out of it. Thanks</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>On Jul 20, 2018, at 10:36 AM, Natalia Molotkova &lt;u&gt;&lt;natalia.molotkovaacenturion.com&gt;&lt;/u&gt; wrote: </td></tr><tr><td>Ask her do not do anything to the record, not yet. I am still waiting for Aeroflot to uncheck her, they
only do it via email.
Regards, 
Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td><u>natalia.molotkovaOcenturion.com</u> </td></tr><tr><td>(877) 877-0987</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Ok. I will let her know.</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>On Jul 20, 2018, at 10:29 AM, Natalia Molotkova &lt;u&gt;&lt;natalia.molotkova(d2centurion.com&gt;&lt;/u&gt; wrote: </td></tr><tr><td>She checked in, I need to check her out to exchange ticket.
Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr></table>

## Regards, (cont.)

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for █████████

Sent from my iPhone

On Jul 20, 2018, at 9:43 AM, Natalia Molotkova <u><natalia.molotkovaacenturion.com></u> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $304.00 (add collect).

	• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Sat 21 Jul - Aeroflot 2462 - Economy - 3h 55m

Departing: Moscow Sheremetyevo Airport, (SVO) at 11.45am Arriving: Paris Charles de Gaulle Airport, (CDG) at 2.40pm

• Fri 27 Jul - Aeroflot 2327 - Business - 2h 55m Departing: Munich Airport, (MUC) at 5.35pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 9.30pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Pricing 5:35 PM.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

ok

<table><tr><th></th><th>On Jul 20, 2018, at 9:27 AM, Natalia Molotkova &lt;u&gt;&lt;natalia.molotkova@centurion.com&gt;&lt;/u&gt;
wrote: </th></tr><tr><td></td><td>5:35pm please</td></tr><tr><td></td><td>On Jul 20, 2018, at 9:23 AM, Natalia Molotkova &lt;u&gt;&lt;natalia.molotkova@centurion.com&gt;&lt;/u&gt;
wrote: </td></tr><tr><td>I</td><td>am afraid hotel is sold out July 25-27, let me double check with them, if sold out indeed, will find
another one.</td></tr><tr><td></td><td>Regards, </td></tr><tr><td></td><td>Natalia (Natasha) Molotkova</td></tr><tr><td></td><td>Centurion Relationship Manager</td></tr><tr><td></td><td><u>natalia.molotkovaacenturion.com</u> </td></tr><tr><td></td><td>(877) 877-0987</td></tr><tr><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td>What time she wants to travel on July 27th:
SU 2321 MUC SVO 1010A 215P
SU 2323 MUC SVO 1245P 440P
SU 2327 MUC SVO 535P 930P
Regards, 
Natalia (Natasha) Molotkova</td></tr><tr><td></td><td>Centurion Relationship Manager</td></tr><tr><td></td><td><u>natalia molotkovaa.centurion.com</u></td></tr><tr><td></td><td>(877) 877-0987</td></tr><tr><td></td><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td>On it.</td></tr><tr><td></td><td>Regards, </td></tr><tr><td></td><td>Natalia (Natasha) Molotkova</td></tr><tr><td></td><td>Centurion Relationship Manager</td></tr><tr><td></td><td><u>natalia.molotkovaacenturion.com</u> </td></tr></table>

## Regards, (cont.)

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

We must change the return date for [REDACTED] from Munich to Moscow to July 27th! She is dealing with PP# XXXXXXXXXXX and won't have it back by the 25th...this means we must also extend the hotel stay to check out on 27th (the late flight is fine if available). Once again....Sorry!! Record locator for the hotel stay is [REDACTED]. Follow up on the credit card form too please! Thanks so much...[REDACTED]

Email information:
*   **From:** [Redacted]
*   **Date:** July 19, 2018, at 8:31:47 PM EDT
*   **To:** [Redacted]

Hello, Deal...

I need to wait passport about 2 work days if the visa will be approved in Munich. I can't go without my passport.

So, to go back from Munich I should go 27 of July, not 25 of July. Thank you!

19 июля 2018 г., в 23:31, ████████████████████████████████ написал(а):

a. Here is your ticket to go to Paris tomorrow, July 21st, as well as go from Munich to back to Moscow on 25th. Your ticket to Munich on July 23rd will come in a separate email. Please confirm receipt. Thanks, Lesley

Begin forwarded message:
From: "American Express Travel"
<itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for: 
Date: July 19, 2018 at 2:16:32 PM EDT
To:

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baggage</u>

## Regards, (cont.)

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future:

View your Trips

American Express Travel
Record Locator



E-Ticket Number(s):

Saturday 21 Jul 18

Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Other Information

A VISA IS REQUIRED FOR ENTRY INTO FRANCE

## Other Information

CITIZENS OF RUSSIAN FEDERATION- SCHENGEN VISA

## Flight Information

<table><tr><th>Date</th><th>21 Jul 2018</th></tr><tr><td>Airline</td><td>Aeroflot</td></tr><tr><td>Airline Record Locator</td><td>FFNYGU</td></tr><tr><td>Flight/Class</td><td>SU 2462 M Economy Class</td></tr><tr><td>Origin</td><td>Moscow, Sheremetyevo</td></tr><tr><td>Destination</td><td>Paris, Charles De Gaulle</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Departing</th><th>11:45 AM</th></tr><tr><td>Arriving</td><td>02:40 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 C</td></tr><tr><td>Estimated Time</td><td>3 Hrs 55 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Confirmed </td><td></td></tr><tr><td colspan="2">Wednesday 25 Jul 18</td></tr><tr><td colspan="2">Flight Information</td></tr><tr><td>Date</td><td>25 Jul 2018</td></tr><tr><td>Airline</td><td>Aeroflot</td></tr><tr><td>Airline Record Locator</td><td>FFNYGU</td></tr><tr><td>Flight/Class</td><td>SU 2595 Z Business Class</td></tr><tr><td>Origin</td><td>Muenchen, Franz Josef Strauss</td></tr><tr><td>Destination</td><td>Moscow, Sheremetyevo</td></tr><tr><td>Departing</td><td>11:20 PM</td></tr><tr><td>Arriving</td><td>03:10 AM / 26 Jul 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 1</td></tr><tr><td>Arrival Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Estimated Time</td><td>2 Hrs 50 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>2A</td></tr><tr><td>Confirmed</td><td></td></tr><tr><td><u>Entry and Exit Information for Travel</u></td><td></td></tr><tr><td colspan="2">American Express strongly recommends that you periodically review
<u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your
travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of
the information provided and expressly disclaims any liability for any inaccurate or incomplete
information contained on that site.</td></tr><tr><td colspan="2">You may receive customer service emails even if you have requested not to receive email
marketing offers from American Express. For details about our e-mail practices, please review the
American Express Privacy Statement at <u>www.americanexpress.com/privacy</u></td></tr><tr><td colspan="2">See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td colspan="2">PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to
website below to download and install this free software.</td></tr><tr><td colspan="2"><u>http://www.adobe.com/products/acrobat/readstep.html</u></td></tr></table>

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

## Flight Information (cont.)

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

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## Flight Information (cont.)