To: Amex Centurian Trave
From: Lesley Groff
Sent: Thur 11/1/2018 4:12:02 PM
Subject: Re: Karyna's trip!

oh wow! good to know. thanks!

On Nov 1, 2018, at 12:11 PM, Natalia Molotkova
<████████████████████████████> wrote:

OK, you always can do it, even after departure.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I have sent an email to our accountant Rich to ask him what he prefers we do...I'll get back to you soon.

On Nov 1, 2018, at 12:07 PM, Natalia Molotkova <redacted> wrote:

Got it, thank you!!! Do you want use points fro United tickets?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

9049

On Nov 1, 2018, at 11:57 AM, Natalia Molotkova <redacted> wrote:

I know you emailed me CID, I can't find it now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

- Document: email thread excerpt
- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Contact: (877) 877-0987
- Hours: Mon through Friday 9AM–5:30PM EST
- Quoted timestamp: Nov 1, 2018, 11:46 AM

Key points:
- United ticket: "it will be 555 060 and 20% back," but points are non‑reversible if canceled.
- Question: how many points to pay for Karyna and her parents’ first class seats?
- JetBlue: seats closer to travel date might be unavailable — currently only regular seats.
- Confirmed: one United number was incorrect; profile will be updated.
- Preference: buy extra leg room closer to travel date; if none left, accept it.
- Provided: Karyna's frequent‑flyer numbers to store in profile for JetBlue, American Airlines, Delta, United, Emirates (numbers redacted in image).

- Sender/timestamps: On Nov 1, 2018 at 11:38 AM and 11:31 AM — Natalia (Natasha) Molotkova, Centurion Relationship Manager
- Contact: (877) 877-0987; Hours: Mon–Fri 9AM–5:30PM EST; email redacted
- Authorization: “I give you my authorization to proceed in issuing all the tickets below.”
- Notes/questions: JetBlue extra-legroom seats = $45/seat; request for Karyna’s United frequent flyer number

Flights / reservations:

| Date | Airline / Flight | Class | Duration | Depart (airport / time) | Arrive (airport / time) | Total (incl. taxes & fees) |
|---|---:|---|---:|---|---|---:|
| Nov 3 | United Airlines 1596 | Business | 5h 37m | Newark Liberty (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM | $5,550.60 ( $1,850.20 per ticket ) |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM | $1,034.94 ( $344.98 per ticket ) — no seat assignment |
| Nov 9 | (carrier/details not shown) | — | — | — | — | $536.94 ( $178.98 per ticket ) — ticket non‑refundable; $150 change/cancel penalty applies (text truncated) |

- Fare rules noted: United ticket refundable (changes subject to fare difference); Southwest ticket refundable (changes subject to fare difference); Nov 9 ticket non‑refundable with $150 penalty.

Key information:

*   **Flights:**
    *   JetBlue 66: Albuquerque (ABQ) to New York (JFK) on Nov 9th, departing at 11.59pm, arriving at 5.48am.
    *   UA 1596: EWR to LAS on Nov 3rd at 3:10PM
    *   UA 224: EWR to LAS on Nov 3rd at 05:28P, arriving 08:05P
    *   JetBlue from ALB to NY on Nov 9th.
    *   B6 66 ABQ JFK 1159P-548AM

*   **Grand Total:** $7122.48
*   **Total Fare:** USD 5550.60
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987, Mon-Fri 9AM-5:30PM EST
*   **Travelers:** Karyna and her parents.
*   **Credit Card Information:** (Birthday & Expiration) - Redacted.
    Two cards are listed.
*   **Note:** Request to issue tickets and provide authorization.
*   American Express used to make purchases.

| Date | Airline & Flight | Class | Duration | Depart (airport, code) & time | Arrive (airport, code) & time | Total (incl. taxes/fees) / Per ticket |
|---|---:|---|---:|---|---|---:|
| Nov 3 | United 1596 | Business | 5h 37m | Newark Liberty (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM | $5,550.60 / $1,850.20 |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM | $1,034.94 / $344.98 |
| Nov 9 | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) — 11:59 PM | New York JFK (JFK) — 5:48 AM | $536.94 / $178.98 |

Ticket policies:
- Nov 3 (United): Ticket refundable; changes subject to fare difference.
- Nov 6 (Southwest): Ticket refundable; changes subject to fare difference; may not have seat assignment.
- Nov 9 (JetBlue): Ticket non-refundable; $150 change/cancel penalty applies plus fare difference.

Grand total: $7,122.48

Contact:
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Email: (redacted)
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

Passengers / instruction:
- Passengers: Karyna and her parents (3 passengers).
- Client note: "Please issue the 3:10 PM flight on Nov. 3rd. We need to issue the tickets for Karyna and her parents today."

| Flight | Date  | From  | To    | Departure Time | Arrival Time |
| :------ | :---- | :---- | :---- | :------------- | :----------- |
| UA 1596 | 03NOV | EWR   | LAS   | 0310P        | 0547P        |
| UA 224  | 03NOV | EWR   | LAS   | 0528P        | 0805P        |
| B6 66   |       | ABQ   | JFK   | 1159P        | 548AM        |

Key information:

*   Total Fare: USD 5550.60
*   Request for flight from Vegas to Alb around 4:30 pm on November 6th.
*   Request for JetBlue flight back to NY from Alb on November 9th.
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager, is the sender.
*   Contact Number: (877) 877-0987
*   Inquiry about extra legroom on JetBlue for $45 per seat.
*   Question about Karyna's United Frequent flyer number.

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova

| Date | Airline / Flight | Class | Duration | Depart (airport, code, time) | Arrive (airport, code, time) | Segment total (per ticket) | Refundability / Notes |
|---|---:|---|---:|---|---|---:|---|
| Nov 3 | United Airlines 1596 | Business | 5h 37m | Newark Liberty Airport (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM | $5,550.60 ($1,850.20) | Refundable; changes subject to fare difference |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM | $1,034.94 ($344.98) | Refundable; changes subject to fare difference; no seat assignment |
| Nov 9 | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) — 11:59 PM | New York JFK (JFK) — 5:48 AM | $536.94 ($178.98) | Non‑refundable; $150 change/cancel penalty + fare difference |

Grand total: $7,122.48

Agent: [name redacted], Centurion Relationship Manager  
Phone: (877) 877-0987  
Hours: Mon–Fri 9:00 AM–5:30 PM EST

Customer request: Issue tickets today for the passengers (names redacted); specifically request issuance of the Nov 3 3:10 PM flight.

Key Information:

*   **Total Fare:** USD 5550.60 (1850.20 per ticket)
*   **United Airlines Flight 1596 (UA):**
    *   November 3: EWR to LAS (3:10 PM - 5:47 PM).
*   **United Airlines Flight 224 (UA):**
    *   November 3: EWR to LAS (5:28 PM - 8:05 PM).
*   **JetBlue Airways Flight 66 (B6):**
    * ABQ to JFK (11:59 PM - 5:48 AM)
*   Cards shown, with redacted names, birthdays, and expiration dates.
*   Southwest flight needed for November 6.
*   Jet Blue direct flight back to NY from Alb on November 9 is needed.

**Flights**

*   **Total air reservation (Nov 6):** $1034.94 ($344.98 per ticket), refundable, Southwest 172, Economy. LAS to ABQ.
*   **Total air reservation (Nov 9):** $536.94 ($178.98 per ticket), non-refundable, JetBlue 66, Economy. ABQ to JFK. $150.00 change/cancel penalty.

**Grand Total:** $7122.48

**Additional Flight Information**

*   UA 1596 03NOV EWR LAS 0310P 0547P
*   UA 224 03NOV EWR LAS 0528P 0805P
*   B6 66 ABQ JFK 1159P 548AM

**Contact**

*   Natalia (Natasha) Molotkova - Centurion Relationship Manager
*   Phone: (877) 877-0987, Hours: Mon-Fri 9AM-530PM EST

Key information includes:

*   Email from Natalia Molotkova, Centurion Relationship Manager at American Express
*   Email sent on Nov 1, 2018 at 11:46 AM
*   JetBlue seats closer to the travel date may not be available
*   Incorrect number for United, profile will be updated.
*   Phone number is (877) 877-0987.
*   Hours: Mon through Friday 9AM-530PM EST
*   Discussion regarding extra leg room on JetBlue and Karyna's numbers to store in profile.
*   American Airlines also mentioned.
*   Birthdays and P Expires dates are censored.

Delta

United

Emirates

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •<

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will

What is Karyna's United Frequent flyer number? The one I have on my end came

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <[REDACTED]>

Your response is required to complete this reservation. Prices and availab

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per t
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per tic
doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per tick

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus di

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████@████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents toda
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Veg

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. W

B6 66 ABQ JFK 1159P 548A

██████████████
██████████
█████████████
Birthday: █████████
P Expires: ██████████

███████████
█████
█████████████

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

Key information:

*   Total cost: $7122.48
*   Confirmation requires authorization.

**Flights:**

*   **November 3 - United**
    *   Total cost: $5550.60 ($1850.20 per ticket)
    *   Refundable
    *   Sat 03 Nov: Newark (EWR) to Las Vegas (LAS) on United Airlines 1596 (Business class, 5h 37m)
*   **November 6 - Southwest**
    *   Total cost: $1034.94 ($344.98 per ticket)
    *   Refundable
    *   Tue 06 Nov: Las Vegas (LAS) to Albuquerque (ABQ) on Southwest 172 (Economy, 1h 30m)
*   **November 9**
    *   Total cost: $536.94 ($178.98 per ticket)
    *   Non-refundable, $150 change/cancel penalty
    *   Fri 09 Nov: Albuquerque (ABQ) to New York (JFK) on JetBlue 66 (Economy, 3h 49m)

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

Natalia Molotkova, Centurion Relationship Manager at American Express, needs to book tickets for Karyna and her parents.

Flights:

*   UA 1596 03NOV EWR to LAS 0310P 0547P
*   UA 224 03NOV EWR to LAS 0528P 0805P
*   Jet Blue B6 66 ABQ to JFK 1159P 548AM on Nov. 9th
    Total Fare: USD 5550.60

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

<table><tr><th></th><th>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship <u>Manager</u></th></tr><tr><td></td><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td>I give you my authorization to proceed in issuing all the tickets below! thanks !</td></tr><tr><td></td><td>On Nov 1, 2018, at 11:31 AM, Natalia Molotkova &lt;</td></tr><tr><td></td><td>Your response is required to complete this reservation. Prices and availability an</td></tr><tr><td></td><td>November 3 - United</td></tr><tr><td></td><td>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),</td></tr><tr><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td></td><td>November 6 - Southwest</td></tr><tr><td></td><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bi.
doesn't have seat assignmnet).</td></tr><tr><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td></td><td>November 9</td></tr><tr><td></td><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se</td></tr><tr><td></td><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc</td></tr><tr><td></td><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td></td><td>Grand total: $7122.48</td></tr><tr><td></td><td>Please reply to this email and provide your authorization to proceed.</td></tr></table>

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

Key Information:

*   Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Phone: (877) 877-0987
*   UA 1596, 03NOV, EWR to LAS, 0310P-0547P
*   UA 224, 03NOV, EWR to LAS, 0528P-0805P
*   B6 66, ABQ to JFK, 1159P-548AM
*   Flight requests for Karyna and her parents for Nov 3.
*   Jet Blue direct flight back to NY from ALB on Nov. 9th is required.

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

| Date | Flight (Carrier & #) | Class | Duration | From (code) — Dep time | To (code) — Arr time | Reservation total (incl. taxes) | Refundable/Notes |
|---|---:|---|---:|---|---|---:|---|
| Sat 03 Nov | United Airlines 1596 | Business | 5h 37m | Newark Liberty (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM | $5,550.60 ($1,850.20 per ticket) | Ticket refundable; changes subject to fare difference |
| Tue 06 Nov | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM | $1,034.94 ($344.98 per ticket) | Ticket refundable; changes subject to fare difference |
| Fri 09 Nov | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) — 11:59 PM | New York JFK (JFK) — 5:48 AM | $536.94 ($178.98 per ticket) | Ticket non-refundable; $150 change/cancel penalty + fare difference |

Grand total: $7,122.48

Additional notes:
- Request for authorization to proceed in the email.
- Contact listed as Centurion Relationship Manager (name redacted), phone redacted; hours Mon–Fri 9:00 AM–5:30 PM EST.

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

**Key Information**

*   **Flight Request:**
    *   A flight departing around 4:30 PM from Vegas to Alb (direction unclear)
    *   Jet Blue direct flight back to NY from Alb on Nov. 9th
    *   B6 66 ABQ JFK 1159P 548AM
*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager, (877) 877-0987, Hours: Mon through Friday 9AM-530PM EST
*   **Regarding extra leg room:** "Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back next week. If no more are left, then it is what it is."
*   **Other Information:** Credit card information obscured.

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <redacted> wrote:
Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need C
What is Karyna's United Frequent flyer number? The one I have on my end came back a

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <redacted> wrote:
Your response is required to complete this reservation. Prices and availability are
November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket).
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bu

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA      1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can

B6      66 ABQ JFK   1159P 548AM

█████
  █ ███
██████████
Birthday: ███████
P Expires: ████████

## On Nov 1, 2018, at 11:38 AM, Natalia Molotkova •< (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>nr•encenexoress com:ohfshrng.</u> O 2015 American Express. MI rights reserved American Express uses 3rd party concierge service providers vroo are not authorized to act on behalf of American E: responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori purposes.

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - lh 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fal

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m

Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I

give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <███████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fa

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchai

B6 66 ABQ JFK 1159P 548AM

The image displays two redacted card information fields: "Birthday" and "P Expires", with the actual dates blacked out.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and remedies for any purposes.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

**Flight Reservation Details**

*   **Airlines:** United, Southwest, JetBlue.
*   **Total Cost:** \$7122.48.
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Phone:** (877) 877-0987.
*   **Request:** Issue tickets for Karyna and her parents today; issue the 3:10pm flight on Nov. 3rd.

| Date      | Airline/Flight | Class     | Duration | Departing                                         | Arriving                                        | Price         | Refundable |
| --------- | -------------- | --------- | -------- | ------------------------------------------------- | ----------------------------------------------- | ------------- | ---------- |
| Nov 3     | United         |           |          |                                                   |                                                 | \$5550.60     | Yes        |
| Nov 3 (Sat) | UA 1596        | Business  | 5h 37m   | Newark (EWR) at 3:10pm                           | Las Vegas (LAS) at 5:47pm                       |               |            |
| Nov 6     | Southwest      |           |          |                                                   |                                                 | \$1034.94     | Yes        |
| Nov 6 (Tue) | SW 172         | Economy   | 1h 30m   | Las Vegas (LAS) at 4:30pm                         | Albuquerque (ABQ) at 7:00pm                       |               |            |
| Nov 9     |                |           |          |                                                   |                                                 | \$536.94      | No         |
| Nov 9 (Fri) | JB 66          | Economy   | 3h 49m   | Albuquerque (ABQ) at 11:59pm                      | New York (JFK) at 5:48am                        |               |            |

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are relying solely on the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

I know you emailed me CID, I can't find it now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060  and 20% back, but points are non reversible, if you cancel ticket, y

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

how many points would we use to pay for Karyna and her parents first class seats?...could we do that

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <redacted> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: <redacted>
American Airlines: <redacted>
Delta: <redacted>
United: <redacted>
Emirates: <redacted>

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <redacted> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need C
What is Karyna's United Frequent flyer number? The one I have on my end came back a

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

██████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████

Your response is required to complete this reservation. Prices and availability ar

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bu
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

- Contact: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  - Phone: (877) 877-0987  
  - Hours: Mon–Fri 9:00AM–5:30PM EST  
  - Email: redacted in image

- Request: Issue tickets today for Karyna and her parents. Issue the 3:10 PM flight on Nov 3.

- Fare:
  - 1 ADT: 1850.20
  - TOTAL FARE: USD 5550.60

- Flights (as shown)
| Carrier | Flight | Date  | Route     | Departure | Arrival |
|---|---:|---|---|---:|---:|
| UA | 1596 | 03NOV | EWR → LAS | 03:10P | 05:47P |
| UA | 224  | 03NOV | EWR → LAS | 05:28P | 08:05P |
| B6 | 66   | (unspecified) | ABQ → JFK | 11:59P | 5:48AM |

- Additional notes:
  - Question about Nov 6: looking for a flight departing around 4:30 PM from Vegas (LAS) to (destination truncated).  
  - Request to issue JetBlue direct flight back to NY from ALB on Nov 9 (text truncated; shown B6 66 ABQ→JFK 11:59P–5:48AM).  
  - Two passenger blocks with Birthday / Passport Expires fields are present but redacted.  
  - American Express Centurion/concierge privacy/footer text (2015) included.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

<table><tr><th></th><th></th><th>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a a</th></tr><tr><td></td><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td></td><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td></td><td></td><td>November 6 - Southwest</td></tr><tr><td></td><td></td><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
have seat assignmnet).</td></tr><tr><td></td><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td></td><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td></td><td></td><td>November 9</td></tr><tr><td></td><td></td><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td></td><td></td><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td></td><td></td><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td></td><td></td><td>Grand total: $7122.48</td></tr><tr><td></td><td></td><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td></td><td></td><td>Regards, 
Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u></td></tr><tr><td></td><td></td><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td></td><td></td><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td></td><td></td><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td></td><td></td><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr></table>

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

Key Information:

*   Flights:
    *   Las Vegas to Alb Dire on Nov. 6th (departing around 4:30 PM)
    *   Alb to NY on Nov. 9th (Jet Blue direct flight)
    *   B6 66 ABQ JFK 1159P 548AM
*   Extra Leg Room on JetBlue: $45 per seat, need CID.
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Phone: (877) 877-0987
*   Hours: Mon through Friday 9AM-530PM EST
*   Authorization granted on Nov 1, 2018, at 11:31 AM.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

November 3 - United

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a
- Ticket is refundable, changes are subject to difference in fare.
- Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
- Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).
- Ticket is refundable, changes are subject to difference in fare.
- Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with
- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare
- Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.
1 ADT 1850.20
UA 1596 03NOV EWR LAS 0310P 0547P
TOTAL FARE - USD 5550.60

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

*   **UA 224:** Flight from EWR to LAS (0528P-0805P) on 03NOV.
*   **B6 66:** Flight from ABQ to JFK (1159P-548AM).
*   **November 3 - United:** Total fare: $5550.60 ($1850.20 per ticket). Refundable, subject to fare differences.
*   **Sat 03 Nov - United Airlines 1596:** EWR to LAS (3.10pm-5.47pm).
*   **November 6 - Southwest:** Total fare: $1034.94 ($344.98 per ticket). Refundable, subject to fare differences.

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

- Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra legroom
- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
- Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires:

## • Fri 09 Nov - JetBlue 66 - Economy - 3h 49m (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

hmmm...ok
9049

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <███████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mic

## Regards,

Natalia (Natasha) Molotkova

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyana's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United:

## (877) 877-0987 (cont.)

Emirates

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <REDACTED> wrote:
Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need 6
What is Karyna's United Frequent flyer number? The one I have on my end came back as

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
REDACTED@REDACTED
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <REDACTED> wrote:
Your response is required to complete this reservation. Prices and availability are

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, but doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

## (877) 877-0987 (cont.)

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er

@

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can

B6 66 ABQ JFK 1159P 548AM

Birthday:

P Expires:

Birthday:

P Expires:

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

## (877) 877-0987 (cont.)

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or p
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori
purposes.

| Date | Airline / Flight | Cabin | Duration | Depart (airport, code) | Depart time | Arrive (airport, code) | Arrive time | Fare (total / per ticket) | Refundability / Notes |
|---|---:|---|---:|---|---:|---|---:|---:|---|
| Nov 3 | United Airlines 1596 | Business | 5h 37m | Newark Liberty Airport (EWR) | 3:10 PM | Las Vegas McCarran (LAS) | 5:47 PM | $5,550.60 / $1,850.20 | Ticket refundable; changes subject to fare difference |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) | 4:30 PM | Albuquerque Intl Sunport (ABQ) | 7:00 PM | $1,034.94 / $344.98 | Ticket refundable; changes subject to fare difference |
| Nov 9 | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) | 11:59 PM | New York JFK (JFK) | 5:48 AM | $536.94 / $178.98 | Non-refundable; $150 change/cancel penalty + fare difference |

Grand total: $7,122.48

Contact:
- Natalia (Natasha) Molotkova — Centurion Relationship Manager  
- Phone: (877) 877-0987  
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

## (877) 877-0987 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## (877) 877-0987 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <██████████████████████████> w

November 3 — United
- Fare total (incl. taxes/fees): $5,550.60 ($1,850.20 per ticket)
- Refund/change: Ticket is refundable; changes subject to fare difference
- Sat 03 Nov — United Airlines 1596 — Business — 5h 37m
  - Depart: Newark Liberty Airport (EWR) at 3:10 PM
  - Arrive: Las Vegas McCarran Airport (LAS) at 5:47 PM

November 6 — Southwest
- Fare total (incl. taxes/fees): $1,034.94 ($344.98 per ticket; business doesn't have seat assignment)
- Refund/change: Ticket is refundable; changes subject to fare difference
- Tue 06 Nov — Southwest 172 — Economy — 1h 30m
  - Depart: Las Vegas McCarran Airport (LAS) at 4:30 PM
  - Arrive: Albuquerque Intl Sunport (ABQ) at 7:00 PM

November 9 — JetBlue
- Fare total (incl. taxes/fees): $536.94 ($178.98 per ticket)
- Refund/change: Ticket is non-refundable; $150 change/cancel penalty plus fare difference
- Fri 09 Nov — JetBlue 66 — Economy — 3h 49m
  - Depart: Albuquerque Intl Sunport (ABQ) at 11:59 PM
  - Arrive: New York John F. Kennedy (JFK) at 5:48 AM

Grand total: $7,122.48

Agent / Contact
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST
- Email: (redacted in image)

## (877) 877-0987 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and remedies for any unauthorized use of your Card and for any fraudulent or other unlawful purposes.

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not t

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm

## (877) 877-0987 (cont.)

**Flights Summary:**

*   **Nov 6 Southwest**: LAS to ABQ (1h 30m) at 4:30 pm arriving 7:00 pm, $1034.94 ($344.98 per ticket), Refundable ticket
*   **Nov 9 JetBlue 66**: ABQ to JFK (3h 49m) at 11:59 pm arriving 5:48 am, $536.94 ($178.98 per ticket), Non-refundable ticket ($150 change/cancel penalty)
*   **Other Flight Information:**
    *   UA 1596, Nov 3, EWR to LAS, 3:10 PM to 5:47 PM
    *   UA 224, Nov 3, EWR to LAS, 5:28 PM to 8:05 PM
    *   B6 66, ABQ to JFK, 11:59 PM to 5:48 AM

**Total Cost:** $7122.48

**Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987, Hours: Mon-Fri 9 AM-5:30 PM EST

**Request:** Issue tickets for Karyna and her parents. Issue JetBlue flight back to NY from Alb on Nov 9th.

## (877) 877-0987 (cont.)

- Top entry:
  - Visible labels: "Birthday:" and "P Expires:"
  - Corresponding values are fully redacted (black rectangular blocks)

- Bottom entry:
  - Visible labels: "Birthday:" and "P Expires:"
  - Corresponding values are fully redacted (black rectangular blocks)

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is you are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I v

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. This week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta:

## (877) 877-0987 (cont.)

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <████████████████████████████████████████████████> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <█████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

## (877) 877-0987 (cont.)

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. We need to issue the tickets for Karyana and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.
UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60
UA 224 03NOV EWR LAS 0528P 0805P
-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas
B6 66 ABQ JFK 1159P 548AM
Birthday: 
P Expires: 
Birthday: 
P Expires:

## (877) 877-0987 (cont.)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not 1

Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

Tue 06 Nov - Southwest 172 - Economy - 1h 30m

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm

Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra li

Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
(877) 877-0987

## (877) 877-0987 (cont.)

Key details from the image:

*   Hours: Monday-Friday 9 AM-5:30 PM EST
*   Request to issue tickets for Karyna and her parents. Issue 3:10 PM flight on Nov 3.
*   UA 1596 EWR to LAS on Nov 3, departing 3:10 PM, arrives 5:47 PM
*   UA 224 EWR to LAS on Nov 3, departing 5:28 PM, arrives 8:05 PM
*   Total Fare: USD 5550.60
*   Question about flights from Vegas to Alb Direct around 4:30 PM on November 6th
*   Request to issue a JetBlue direct flight from Alb to NY on Nov 9.
*   B6 66 ABQ to JFK departing 11:59 PM arriving 5:48 AM
*   Two credit cards with partially redacted information (Birthday, Expiration).
*   American Express copyright and website address.

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (877) 877-0987 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <█████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to d

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

	- Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er

## (877) 877-0987 (cont.)

Key details:

*   Phone: (877) 877-0987, Hours: Mon through Friday 9AM-530PM EST
*   Issue tickets for Karyna and parents today.
*   Issue 3:10 pm flight on Nov 3rd.
*   UA 1596 03NOV EWR LAS 0310P 0547P
*   1 ADT 1850.20
*   TOTAL FARE - USD 5550.60
*   UA 224 03NOV EWR LAS 0528P 0805P
*   Nov 6th, flight departing around 4:30pm from Vegas to Alb Direct
*   Jet Blue direct flight back to NY from Alb on Nov. 9th
*   B6 66 ABQ JFK 1159P 548AM
*   americanexpress.com/phishing
*   Privacy Statement | Visit the Centurion Card website
*   ©2015 American Express

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe
• Ticket is refundable, changes are subject to difference in fare.

## (877) 877-0987 (cont.)

**Flights:**

*   **Nov 3 (Sat)**: United Airlines 1596, EWR to LAS, 3:10pm to 5:47pm, Business, $1034.94 total
*   **Nov 6 (Tue)**: Southwest 172, LAS to ABQ, 4:30pm to 7:00pm, Economy, $536.94 total
*   **Nov 9 (Fri)**: JetBlue 66, ABQ to JFK, 11:59pm to 5:48am, Economy

**Grand Total:** $7122.48

**Contact:**

*   Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987

**Notes:**

*   Need to issue tickets for Karyna and her parents.
*   Issue 3:10pm flight on Nov. 3rd.
*   Request for a direct flight around 4:30pm from Vegas to Alb.
*   Request to issue the Jet Blue direct flight back to NY from Alb on Nov. 9th.

## (877) 877-0987 (cont.)

| Airline | Flight | From | To  | Departs | Arrives |
|---|---:|---:|---:|---:|---:|
| B6 | 66 | ABQ | JFK | 11:59P | 5:48AM |

- Two passenger blocks shown (information redacted). Each block lists:
  - Birthday:
  - P Expires:
- Footer links/text:
  - "Privacy Statement | Visit the Centurion Card website"
  - "To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing."
  - "© 2015 American Express. All rights reserved"
  - Note about American Express using 3rd party concierge service providers and disclaimer regarding liability, shipping charges/fees, and data use for servicing purposes.

Got it, thank you!!! Do you want use points fro United tickets?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

9049
On Nov 1, 2018, at 11:57 AM, Natalia Molotkova <█████████████████████████> wrote:

On Nov 1, 2018, at 11:57 AM, Natalia Molotkova <blackened out> wrote:

I know you emailed me CID, I can't find it now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060 and 20% back, but points are non reversible, if you cancel ticket, y
Regards,

## (877) 877-0987 (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

how many points would we use to pay for Karyna and her parents first class seats?...could we do that
On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <██████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <REDACTED> w

## (877) 877-0987 (cont.)

Natalia Molotkova (Centurion Relationship Manager) sent an email giving authorization to issue tickets.

**Flights Summary:**

*   **November 3 - United:** Total air reservation: $5550.60 ($1850.20 per ticket). Refundable ticket. United Airlines 1596 - Business, Newark Liberty Airport (EWR) at 3.10pm to Las Vegas McCarran Airport (LAS) at 5.47pm
*   **November 6 - Southwest:** Total air reservation: $1034.94 ($344.98 per ticket). Refundable ticket. Southwest 172 - Economy, Las Vegas McCarran Airport (LAS) at 4.30pm to Albuquerque Intl Sunport Airport (ABQ) at 7.00pm
*   **November 9 - JetBlue:** Total air reservation: $536.94 ($178.98 per ticket). Non-refundable ticket with $150 change/cancel penalty. JetBlue 66 - Economy, Albuquerque Intl Sunport Airport (ABQ) at 11.59pm

## (877) 877-0987 (cont.)

- Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  - Phone: (877) 877-0987  
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST

- Action requested: Reply to the email with authorization to proceed; issue tickets today for Karyna and her parents (3 passengers).

- Pricing:
  - TOTAL FARE (noted): USD 5,550.60
  - Grand total: $7,122.48

- Requested outbound options (03NOV):
  - UA 1596 03NOV EWR → LAS 03:10P → 05:47P — 1 ADT fare 1,850.20 (implied per adult)
  - UA 224 03NOV EWR → LAS 05:28P → 08:05P (alternate)

- Return request:
  - JetBlue direct back to NY on 09NOV: B6 66 ABQ → JFK 11:59P → 5:48AM  
  - Arriving: New York John F. Kennedy Airport (JFK) at 5:48 AM

- Notes/other:
  - Passengers: Karyna + parents (3 total)  
  - Mentions Centurion/American Express privacy/phishing link: americanexpress.com/phishing

Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can 

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori purposes.

## (877) 877-0987 (cont.)

Your response is required to complete this reservation. Prices and availability are subje

Flights / charges
| Date | Airline & Flight | Class | Duration | From (code, time) | To (code, time) | Segment total |
|---|---:|---|---:|---|---:|---:|
| Nov 3 | United 1596 | Business | 5h 37m | Newark Liberty (EWR) 3:10 PM | Las Vegas McCarran (LAS) 5:47 PM | $5,550.60 ($1,850.20 per ticket) |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) 4:30 PM | Albuquerque Intl Sunport (ABQ) 7:00 PM | $1,034.94 ($344.98 per ticket) |
| Nov 9 | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) 11:59 PM | New York JFK (JFK) 5:48 AM | $536.94 ($178.98 per ticket) |

Other key details
- Grand total: $7,122.48
- Refund/change notes:
  - Nov 3 (United): Ticket refundable; changes subject to fare difference.
  - Nov 6 (Southwest): Ticket refundable; changes subject to fare difference.
  - Nov 9 (JetBlue): Non‑refundable; $150 change/cancel penalty plus fare difference.
- Request in email: Issue tickets today for 3 passengers (passenger + two parents); confirm Nov 3 3:10 PM flight.
- Agent contact shown: phone (877) 877‑0987; email and agent name in image redacted.

## (877) 877-0987 (cont.)

*   Total fare: USD 5550.60
*   UA 224, 03NOV EWR LAS 0528P 0805P
*   B6 66 ABQ JFK 1159P 548AM
*   Jet Blue extra leg room seats: $45.00 per seat, needs CID.
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987.
*   Hours: Mon through Friday 9AM-530PM EST.
*   Authorization provided on Nov 1, 2018, at 11:31 AM by Natalia Molotkova.

## (877) 877-0987 (cont.)

Key details from the image:

*   **Reservations**: November 3 (United), November 6 (Southwest), November 9 (JetBlue)
*   **Grand Total**: $7122.48
*   **Contact**: Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987
*   **Instructions**: Issue tickets for Karyna and her parents; 3:10 PM flight on Nov. 3.

## (877) 877-0987 (cont.)

Key details from the image include flight reservations:

*   **UA 1596:** EWR to LAS, November 3, 3:10 PM - 5:47 PM
*   **UA 224:** EWR to LAS, November 3, 5:28 PM - 8:05 PM
*   **B6 66:** ABQ to JFK, 11:59 PM - 5:48 AM
*   Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket) for United flights.
*   Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
*   Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select.
*   Request for JetBlue flight from Alb to NY on Nov. 9th.
*   American Express Privacy Statement and website mentioned.
*   The image contains masked personal information (Birthday and Expiration)

## (877) 877-0987 (cont.)

seat assignmnet).

<table><tr><th>• Ticket is refundable, changes are subject to difference in fare.</th></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii</td></tr><tr><td>⚫ Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.</td></tr><tr><td>⚫ Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
ri n I i nshi M n r
@</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I I</td></tr><tr><td>-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mon</td></tr><tr><td>B6 66 ABQ JFK 1159P 548AM</td></tr></table>

Birthday:
P Expires:

## (877) 877-0987 (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is to seek redress from the service provider. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

hmmm...ok
9049

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <████████████████████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines:

## (877) 877-0987 (cont.)

Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <redacted> wrote:
Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need (


What is Karyna's United Frequent flyer number? The one I have on my end came back as 

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <redacted> wrote:

Your response is required to complete this reservation. Prices and availability ar

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), 
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bu doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m

## (877) 877-0987 (cont.)

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA      1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can

B6      66 ABQ JFK   1159P 548AM

██████████
██████████
██████████
Birthday: ██████████
P Expires: ██████████

██████████
██████████
██████████
Birthday: ██████████

## (877) 877-0987 (cont.)

P Expires:

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To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori
purposes.

## Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

## • Sat 03 Nov - United Airlines 1596 - Business - 5h 37m

Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fal

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,

## Grand total: $7122.48 (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

## Grand total: $7122.48 (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████@██████████
(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <██████████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - lh 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

## Grand total: $7122.48 (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products p
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re
purposes.

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

## Grand total: $7122.48 (cont.)

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not
- Ticket is refundable, changes are subject to difference in fare.
- Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
- Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
seat assignmnet).
- Ticket is refundable, changes are subject to difference in fare.
- Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra
- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
- Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.
UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60
UA 224 03NOV EWR LAS 0528P 0805P

## Grand total: $7122.48 (cont.)

Flight requests / segments
- Requested: Tues, Nov. 6 — ask: flight departing around 4:30 PM from Vegas to Alb (direct?)
- Requested: JetBlue direct flight back to NY from Alb on Nov. 9
- Shown segment: B6 66 ABQ → JFK 11:59 PM — 5:48 AM

Agent / sender
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Phone: (877) 877-0987
- Hours: Mon–Fri 9AM–5:30PM EST
- Email addresses in image are redacted/blackened

Notes / miscellaneous
- “Seats on Jet Blue closer to travel date might be not available; now regular seats only in the middle.”
- Prefers to buy extra legroom closer to date (cannot get money back if purchased now)
- “I had one number incorrect in United, will update profile.”
- Mentions “All of Karyna’s numbers below for you to store in her profile”
- Footer: Privacy Statement / Visit the Centurion Card website; ©2015 American Express statement and disclaimer about 3rd party concierge providers

## Grand total: $7122.48 (cont.)

JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <blackened out> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <blackened out> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).

## Grand total: $7122.48 (cont.)

• Ticket is refundable, changes are subject to difference in fare.

<table><tr><th>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</th></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion " ns <u>'</u> Manager
@</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20</td></tr><tr><td>TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire</td></tr><tr><td>-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchai</td></tr><tr><td>B6 66 ABQ JFK 1159P 548AM</td></tr></table>

Birthday:
P Expires:

## Grand total: $7122.48 (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>rericanexpress.comrphishine.</u> O 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authonzed to act on behalf of American Express ant responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products g and not against Amencan Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to ct

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Il

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

## Grand total: $7122.48 (cont.)

- Action requested: Issue tickets today for Karyna and her parents (3 passengers).
- Fare: 1 ADT 1850.20; TOTAL FARE USD 5550.60.

Key flight segments / requests:
- UA 1596 — 03NOV — EWR → LAS — Dep 03:10P Arr 05:47P (request: issue 3:10pm flight on Nov 3)
- UA 224 — 03NOV — EWR → LAS — Dep 05:28P Arr 08:05P (alternate/related segment shown)
- Query: Tues Nov 6 — any flight ~4:30pm Vegas → Alb (direct)?
- Request: Issue JetBlue direct flight back to NY from Alb on Nov 9.
- B6 66 — ABQ → JFK — Dep 11:59P Arr 5:48AM (segment shown)

Contact / sender:
- Centurion Relationship Manager (name redacted), phone: (877) 877-0987, Hours: Mon–Fri 9AM–5:30PM EST.
- Several passenger passport/birthday fields are redacted in the image.

Do they need seats with extra leg room on Jet Blue? Will be 545.00 per seat, will need CD.

## Grand total: $7122.48 (cont.)

What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████@██████████

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not f

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra l

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48 (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use reasonable efforts to prevent unauthorized use of your card and to take appropriate action against persons who attempt to use your card for unauthorized purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

## Grand total: $7122.48 (cont.)

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - lh 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

@

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. •Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

## Grand total: $7122.48 (cont.)

TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know yi

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comb

B6 66 ABQ JFK 1159P 548AM

The image displays two obscured credit cards. Only the labels "Birthday" and "Expires" are visible.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

I know you emailed me CID, I can't find it now.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060 and 20% back, but points are non reversible, if you cancel ticket, you will

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

how many points would we use to pay for Karyna and her parents first class seats?...could we do that?

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <█████████████████████████> wrote:

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <blackened out> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: <blackened out>
American Airlines: <blackened out>
Delta: <blackened out>
United: <blackened out>
Emirates: <blackened out>

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova — Centurion Relationship Manager (contact redacted). Hours: Mon–Fri 9AM–5:30PM EST. Email thread dated Nov 1, 2018, 11:31 AM. Message: authorization to issue tickets.

Itineraries & pricing
- November 3 — United
  - Total (incl. taxes/fees): $5,550.60 ($1,850.20 per ticket)
  - Fare rules: Ticket refundable; changes subject to fare difference
  - Sat 03 Nov — United Airlines 1596 — Business — 5h 37m
    - Depart: Newark Liberty Airport (EWR) 3:10 PM
    - Arrive: Las Vegas McCarran Airport (LAS) 5:47 PM

- November 6 — Southwest
  - Total (incl. taxes/fees): $1,034.94 ($344.98 per ticket)
  - Fare rules: Ticket refundable; changes subject to fare difference
  - Tue 06 Nov — Southwest 172 — Economy — 1h 30m
    - Depart: Las Vegas McCarran Airport (LAS) 4:30 PM
    - Arrive: Albuquerque Intl Sunport (ABQ) 7:00 PM

- November 9 — JetBlue
  - Total (incl. taxes/fees): $536.94 ($178.98 per ticket)
  - Fare rules: Ticket non‑refundable; $150 change/cancel penalty + fare difference
  - Fri 09 Nov — JetBlue 66 — Economy — 3h 49m
    - Depart: Albuquerque Intl Sunport (ABQ) 11:59 PM
    - Arrive: New York JFK (JFK) 5:48 AM

Grand total: $7,122.48

Action requested: Reply to email with authorization to proceed.

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not

## Regards, (cont.)

<table><tr><th>• Ticket is refundable, changes are subject to difference in fare.</th></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABC)) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion <u>Relationship Manager</u>
@</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr></table>

## Regards, (cont.)

Key information:

*   Request to issue a JetBlue flight back to NY from Alb on Nov. 9th.
*   Flight Details: B6, 66 ABQ JFK, 1159P 548AM
*   Extra leg room on Jet Blue costs $45.00 per seat.
*   Karyna's United Frequent flyer number needed.
*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Phone: (877) 877-0987. Hours: Mon through Friday 9AM-530PM EST
*   Authorization given to issue tickets.
*   Email from Natalia Molotkova on Nov 1, 2018, at 11:31 AM.
*   Reservation required for November 3 - United.

## Regards, (cont.)

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not
- Ticket is refundable, changes are subject to difference in fare.
- Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
- Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
doesn't have seat assignmnet).
- Ticket is refundable, changes are subject to difference in fare.
- Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra
- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
- Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.
UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60
UA 224 03NOV EWR LAS 0528P 0805P

## Regards, (cont.)

Key Information:

*   Flight Request: Vegas to Albany Direct flight (Nov 6, 4:30pm). Jet Blue Direct flight back to NY from Alb on Nov 9th
*   Itinerary 1: November 3 - United Airlines 1596 (EWR to LAS). Total: $5550.60.
*   Itinerary 2: November 6 - Southwest 172 (LAS). Total: $1034.94
*   American Express Card information is present (with birthday and expiration date).
*   B6 66 ABQ JFK 1159P 548AM

## Regards, (cont.)

Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg room
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyana and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires:

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicin

hmmm...ok
9049

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <REDACTED> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
REDACTED@REDACTED
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
REDACTED@REDACTED
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates:

## Regards, (cont.)

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <████████████████████████████████> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

## Regards, (cont.)

Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er

@

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P 1 ADT 1850.20 TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purcha:

B6 66 ABQ JFK 1159P 548AM

Key information:

The image shows two redacted sections containing "Birthday" and "Expires" information.


Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an<

## Regards, (cont.)

responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to d

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra li

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note prot

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <██████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ct

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the i
purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

## Grand total: $7122.48 (cont.)

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

	• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u>

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know y'

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comfi

B6 66 ABQ JFK 1159P 548AM

## Grand total: $7122.48 (cont.)

The image shows two instances of redacted personal information, specifically "Birthday" and "P Expires" details.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against tt are responsible for any purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicir

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I would ri

## Regards,

Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u>

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. The flight more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United:

## Regards, (cont.)

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <███████████████████████████> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <[REDACTED]> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not included.
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

## Regards, (cont.)

November 9

**Key Information:**

*   **Total air reservation:** $536.94 ($178.98 per ticket)
*   **Ticket:** Non-refundable, $150 change/cancel penalty
*   **JetBlue Flight:** Fri 09 Nov - JetBlue 66 - Economy - 3h 49m, ABQ (11.59pm) to JFK (5.48am)
*   **Grand total:** $7122.48
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987, Hours: Mon-Fri 9AM-530PM EST
*   **Flight request:**
    *   UA 1596 03NOV EWR LAS 0310P 0547P, 1 ADT 1850.20, TOTAL FARE - USD 5550.60
    *   UA 224 03NOV EWR LAS 0528P 0805P
    *   Jet Blue direct flight back to NY from Alb on Nov. 9th: B6 66 ABQ JFK 1159P 548AM

## Regards, (cont.)

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to cancel any service for any purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

	• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (AGO) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you do not have any flights at that time but I am asking if you can check

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comfort

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pr

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Regards, (cont.)

## (877) 877-0987
Flours: Mon through Friday 9AM-530PM EST

## I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <███████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Grand total: $7122.48 (cont.)

(877) 877-0987 — Hours: Mon–Fri 9:00AM–5:30PM EST

To: Natasha — Request to issue tickets for Karyna and her parents today.

Flights / fares
- UA 1596 — 03NOV — EWR → LAS — Dep 03:10P Arr 05:47P
- UA 224  — 03NOV — EWR → LAS — Dep 05:28P Arr 08:05P
- B6 66  — (no date shown) — ABQ → JFK — Dep 11:59P Arr 05:48AM
- Fare: 1 ADT 1850.20
- TOTAL FARE: USD 5550.60

Requests / notes
- Please issue the 3:10pm flight on Nov. 3rd (UA 1596).
- Tue, Nov. 6: request for a flight departing around 4:30pm from Vegas to Alb direct.
- Please issue JetBlue direct flight back to NY from Alb on Nov. 9th (can purchase upgrades/comfort).

Passengers
- Two passenger blocks shown with "Birthday:" and "P Expires:" fields (redacted).

Footer
- American Express / Centurion Card service note (© 2015 American Express).

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not together, took
• Ticket is refundable, changes are subject to difference in fare.

## Grand total: $7122.48 (cont.)

Itinerary (key segments)
- Sat 03 Nov — United Airlines UA 1596 — Business — 5h 37m  
  Depart EWR (Newark Liberty) 03:10 PM — Arrive LAS (McCarran) 05:47 PM
- Tue 06 Nov — Southwest 172 — Economy — 1h 30m  
  Depart LAS 04:30 PM — Arrive ABQ (Albuquerque) 07:00 PM
- Fri 09 Nov — JetBlue 66 — Economy — 3h 49m  
  Depart ABQ 11:59 PM — Arrive JFK (New York JFK) 05:48 AM

Fares, taxes, refundability
- Total air reservation (including taxes/fees): $1,034.94 ($344.98 per ticket) — business select fare; ticket is refundable (changes subject to fare difference).
- Total air reservation (including taxes/fees): $536.94 ($178.98 per ticket) — seat with extra leg room noted; ticket is non‑refundable; $150 change/cancel penalty applies plus fare difference.
- Additional fare lines shown: 1 ADT 1850.20; TOTAL FARE - USD 5550.60 (appears in email text).
- Grand total (document): $7,122.48

Agent / contact
- Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  Phone: (877) 877-0987  
  Hours: Mon–Fri 9:00 AM–5:30 PM EST

Notes / requests (from email body)
- Request to issue tickets for Karyna and her parents today — issue 03 Nov 3:10 PM flight.  
- Query about a ~4:30 PM direct flight on Tue Nov 6 from Vegas to Albuquerque.  
- Request to issue JetBlue direct flight back to NY from ABQ on Nov 9; can purchase extra comfort seats.

## Grand total: $7122.48 (cont.)

# B6 66 ABQ JFK 1159P 548AM

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