<table><tr><th>From:</th><th>Lesley Groff &lt;</th></tr><tr><td>Sent:</td><td>Tuesday, December 29, 2015 1:13 PM</td></tr><tr><td>To:</td><td>Jefffrey Epstein</td></tr><tr><td>Cc:</td><td>Bella Klein</td></tr><tr><td>Subject:</td><td>Mark Lloyd re Mandarin</td></tr></table>

Dear Leslie,

I have just spoken with Mark Bradford, the GM, who is now fully appraised of=the situation. I requested that he simply gives a credit against a future s=ay. They are simultaneously talking with American Express about this regard=ng insurances etc.

Incidentally, Mark Bradford knows that I am friendly with Sir Henry Keswick,=Chairman of the holding company, which owns Mandarin Oriental Hotels, so d=spite their very strict cancellation policies at this time of year, I am co=fident that this will get sorted to Jeffrey's satisfaction.

With best wishes,

Mark

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