To: Bella Klein
From: Lesley Gro
Sent: Mon 1/28/2019 4:35:59 PM
Subject: iPhone X

HI Bella. is having issues with her iPhone X...the Face ID is not working...she went to the Apple Store andliiiiiirld her it can't be fixed and she would need to replace her phone for $600_ is cc'd here...can you work with her on the best solution? Perhaps she is on a contract and due to get a new phone soon?

Thanks, Lesley