To: Natalia Molotkova█████████████████████████]
From: Lesley Groff█████████████████████████
Sent: Fri 6/9/2017 6:21:32 PM
Subject: Re: Issue Ticket for ██████ on Jet Blue!

Bummer

Sent from my iPhone

On Jun 9, 2017, at 2:08 PM, Natalia Molotkova <███████████████████████████> wrote:

*   **Entities**: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Email Thread**:
    *   Natalia says coffee doesn't work for her anymore.
    *   Replies that she has had 3 cups of coffee.
    *   On June 9, 2017, Natalia wrote "Please!!! You need calories for energy!!"
*   **Hours**: Mon, Wed 9a-4p, 530p-7p. Tue, Thur, Fri 9a - 530p EST.

Key entities include:

*   **Natalia (Natasha) Molotkova**: Centurion Relationship Manager.
*   **Date**: June 9, 2017
*   **Fare Exchange**: New fare $389.98, credit $358.20, add collect $181.78.
*   **Hours**: Mon, Wed 9am-4pm, 5:30pm-7pm; Tue, Thur, Fri 9am - 5:30pm EST.

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

Flight for ██████████t: Jet Blue has the 7:46pm arrive ALB 11:08pm flight
tonight…$423.95
ISSUE TICKET please ;)

we have an outstanding credit with Jet Blue but i am not sure it can be processed for this trip since it is same day? it was: 's ticket: TICKET NUMBER 2798626019758 change fee $150...

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