To: ████████████████████████████████████
From: Natalia Molotkova
Sent: Wed 7/12/2017 4:06:56 PM
Subject: Ticket for Karyna Sunday July 16th

Title: American Express ®

- Sender name (in messages): Natalia (Natasha) Molotkova  
- Title: Centurion Relationship Manager  
- Office hours: Mon through Friday 9AM–5:30PM EST  
- Dates/times in thread: Jul 12, 2017 — 11:46 AM and 11:58 AM (quoted)  
- Actions/requests:
  - "Issue ticket for the 12:39pm flight please...thank you!"
  - Fare: $841.29, non-refundable first, with $200.00 change fee
  - Question/confirmation: "No cat?" and "I was not asked to get a ticket for the cat this time...so we will leave it be for now!"
- Tone/brief lines: "LOL Thank you!!!" and "no worries...i will leave it Be! best to just move on! (I have learned)"
- Visual notes: Several blocks of text are redacted (black boxes) in the image.

no worries...i will leave it Be! best to just move on! (I have learned)

On Jul 12, 2017, at 11:52 AM, Natalia Molotkova <blackened out> wrote:

OMG, please send him my apologies, I miss-read initial email. I am sorry.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████

Hours: Mon through Friday 9AM-530PM EST

I would have liked it better if I had recognized it! but no...I sent it off to Jeffrey...and HE noticed
thank goodness..oh well...happens...

On Jul 12, 2017, at 11:46 AM, Natalia Molotkova
<█████████████████████████> wrote:

I am an idiot, I can't read. I am sorry.
DL 3299 16JUL PBI JFK 1239P 0337P
OPERATED BY ENDEAVOR AIR DBA DELTA CONNECTION

TOTAL FARE - USD 841.29

DL 1174 16JUL PBI LGA 0220P 0519P

TOTAL FARE - USD 458.20

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
█████████████████████████
█████████████████████████

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

<table><tr><th>Natasha, it is the other way! PB to NY....this is NY to PB...</th></tr><tr><td>On Jul 12, 2017, at 11:22 AM, Natalia Molotkova
wrote:</td></tr><tr><td>UA 2064 16JUL EWR PBI 0118P 0408P</td></tr><tr><td>TOTAL FARE - USD 526.20
DL 2436 16JUL LGA PBI 1205P 0321P</td></tr><tr><td>TOTAL FARE - USD 372.20</td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Sure, on it...</td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>HI Natasha.....we need a one way Biz/First class ticket for Karyna to fly from PB to NY this Sunday
July 16th around 1pm please! Options and price?</td></tr><tr><td>Privacy Statement | Visit the Centurion Card website</td></tr><tr><td>To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>americanexpress.com/phishing.</u>
2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express</td></tr></table>

## Regards, (cont.)

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