## To:

From: Natalia Molotkova

Sent: Wed 12/20/2017 2:26:29 PM

Subject: Cancun Trip for

Title: American Express ®

Called my partner who gave me rate yesterday - it is higher today with them, way higher. 3K higher.

I checked rates in my system, it is still available, but still higher then I quoted last night: AMEX US POINT SALES -

<table><tr><th>**522.50</th><th>EFF 23DEC-24DEC</th></tr><tr><td>570.00</td><td>EFF 24DEC-25DEC</td></tr><tr><td>475.00</td><td>EFF 25DEC-27DEC</td></tr><tr><td>855.00</td><td>EFF 27DEC-30DEC</td></tr><tr><td>950.00</td><td>EFF 30DEC-01JAN</td></tr><tr><td>712.50</td><td>EFF 01JAN 02JAN</td></tr></table>

APPROX. TOTAL PRICE 7220.00 USD

INCLUDES TAXES AND SURCHARGES

And we are within cancellation policy. Should I check another property, in case if there is something cheaper?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Super!! Thanks

Sent from my iPhone

On Dec 20, 2017, at 9:12 AM, Natalia Molotkova

wrote:

I gave you quote for package, booking it now.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Key entities:

*   **Paradisus:** Hotel booking request.
*   **Natalia Molotkova:** Sender of the emails.
*   **Flights for Sister:** Prices and details of flights.
*   **Flight Fare Comparison:**
    *   **Lowest Fare (Paris for Sister):** $1630.25
    *   **Matching Time Frame Fare:** $1396.17

| Flight Details (Lowest Fare from Paris for Sister) |          |                       |          |        |        |
| :------------------------------------------------ | :------- | :-------------------- | :------- | :----- | :----- |
| Airline                                           | Flight # | Date                  | From     | To     | Time   |
| 1 DL                                            | 141      | 23DEC                 | CDG      | MSP    | 1020A  |
| 1 DL                                            | 381      | 23DEC                 | MSP      | CUN    | 0325P  |
| 2 DL                                            | 318      | 02JAN                 | CUN      | ATL    | 0800A  |
| 2 DL                                            | 82       | 02JAN                 | ATL      | CDG    | 0329P  |
| Total Fare                                      |          |                       |          |        | USD 1630.25 |

| Flight Details (Matching Time Frame) |          |                       |          |        |        |
| :------------------------------------ | :------- | :-------------------- | :------- | :----- | :----- |
| Airline                               | Flight # | Date                  | From     | To     | Time   |
| 1 DL                                | 80       | 23DEC                 | MIA      | ATL    | 0225P  |
| 1 DL                                | 319      | 23DEC                 | ATL      | CUN    | 0617P  |
| 2 DL                                | 789      | 02JAN                 | CUN      | JFK    | 0835A  |
| Total Fare                          |          |                       |          |        | USD 1396.17 |

## Regards, (cont.)

<u>Paradisus Cancun</u>

<u>-</u> total $5849.00 <u>-</u> 1 Deluxe Lagoon View Junior Suite - All inclusive <u>Isla Mujeres Palace Resort -</u> total $6818.00 <u>-</u> 1 Deluxe Resort View Room Uslo All Inclusive

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes, I will let Jeffrey decide how important it is they hook up. Maybe better to just meet in Cancun! Thx for checking hotels.

Sent from my iPhone

On Dec 19, 2017, at 4:56 PM, Natalia Molotkova <███████████████████> wrote:

I can do cheaper flights, but they will not connect in the same city. Still checking hotels, so far everything is higher.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Wow. That is pricey ticket for sister! $3100 outbound and another $1700 for return right? Yikes. I have no idea what Hotel prices are there but assume this is high season? Is there something like $300 a night that is decent?

## Regards, (cont.)

Sent from my iPhone

<table><tr><th>On Dec 19, 2017, at 4:12 PM, Natalia Molotkova</th><th>wrote:</th></tr><tr><td>I.
AA 2492 23DEC MIA CUN 0759P 0959P - $263.43
DL 789 02JAN CUN JFK 835A 1219P - $988.86
II.</td><td></td></tr><tr><td>AA 63 23DEC CDG MIA 1130A 345P - $3154.89
AA2492 23DEC MIA CUN 759P 959P</td><td></td></tr><tr><td>DL 789 02JAN CUN JFK 835A 1219P-$1777.56
DL 1016 02JAN JFK CDG 425P 540A</td><td></td></tr><tr><td>Hotels: looking fro options, a lot of sold out, any budget?</td><td></td></tr><tr><td>Regards,</td><td></td></tr><tr><td>Natalia (Natasha) Molotkova</td><td></td></tr><tr><td>Centurion Relationship Manager</td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>OK, got ya.</td><td></td></tr><tr><td>Regards,</td><td></td></tr><tr><td>Natalia (Natasha) Molotkova</td><td></td></tr><tr><td>Centurion Relationship Manager</td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>Beach area for hotel please</td><td></td></tr><tr><td>Sent from my iPhone</td><td></td></tr><tr><td>On Dec 19, 2017, at 2:06 PM, Natalia Molotkova</td><td>wrote:</td></tr></table>

## Regards, (cont.)

Jeffrey just called and is asking if the sister can fly from Paris to Miami so the sister can fly together from Miami to Cancun. Then way back maybe they can also fly first leg together to NY then sister go on to Paris. Sorry. Wish we would have thought of that first.

<table><tr><th colspan="2">Sent from my iPhone</th></tr><tr><td>On Dec 19, 2017, at 2:06 PM, Natalia Molotkova</td><td>wrote:</td></tr><tr><td>Here is lowest fare from Paris:</td><td></td></tr><tr><td>1 DL 141 23DEC CDG MSP 1020A 0105P</td><td></td></tr><tr><td>1 DL 381 23DEC MSP CUN 0325P 0821P</td><td></td></tr><tr><td>2 DL 318 02JAN CUN ATL 0800A 1037A</td><td></td></tr><tr><td>2 DL 82 02JAN ATL CDG 0329P 0600A</td><td></td></tr><tr><td colspan="2">TOTAL FARE - USD 1630.25</td></tr><tr><td>To match time frame forMiwill be:</td><td></td></tr><tr><td>1 DL 80 23DEC MIA ATL 0225P 0430P</td><td></td></tr><tr><td>1 DL 319 23DEC ATL CUN 0617P 0856P</td><td></td></tr><tr><td>2 DL 789 02JAN CUN JFK 0835A 1219P</td><td></td></tr><tr><td colspan="2">TOTAL FARE - USD 1396.17</td></tr><tr><td>Will it work?</td><td></td></tr><tr><td>Hotel in specific area in Cancun? Beach area or city?</td><td></td></tr><tr><td></td><td></td></tr><tr><td colspan="2">Regards, 
Natalia (Natasha) Molotkova</td></tr><tr><td colspan="2">Centurion Relationship Manager</td></tr><tr><td colspan="2">Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td colspan="2">OK, on it.</td></tr><tr><td>Regards, </td><td></td></tr><tr><td>Natalia (Natasha) Molotkova</td><td></td></tr><tr><td>Centurion Relationship Manager</td><td></td></tr></table>

## Regards, (cont.)

- Document: Email thread (multiple replies; several lines blacked out)
- Business hours: Mon through Friday 9AM–5:30PM EST
- Time stamps: Dec 19, 2017 — 1:31 PM and 1:43 PM
- Travel notes: mention of connecting flight; return to NY on Jan. 2; “sister back to Paris”
- Fares quoted:
  - Direct from Paris: $2,278.33
  - Lowest connecting: $1,630.25
- Sender title: Centurion Relationship Manager (name redacted)
- Short message excerpts:
  - “wow…not sure… let me ask je….prob connecting”
  - “super! thanks”
  - “Sure, on it.”

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...we need to organize a trip to Cancun for ill depart from Miami and her sister from Paris France. Depart on Dec. 23rd retum on J III: 2. e need a nice hotel (3/4 star range) I know sister will return to Paris...finding out where ill return to...I think it is NY...

Sisters info is:



Can you start investigating please? Lesley

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