To: Amex Centurian Trave
From: 
Sent: Thur 6/15/2017 1:24:38 PM
Subject: Re: Ticket for Kevin Ouvre

....and So ARE YOU!
I love our constant compliments to each other!!!! :)
It's good to put smiles on each others faces...

On Jun 15, 2017, at 9:21 AM, Natalia Molotkova
<█████████████████████████> wrote:

And it is always my pleasure!!! You are the BEST to work with!!!!!!!!!!!!!!

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com
████████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Yes we are all set!! thank you so much for your help!!

On Jun 15, 2017, at 9:14 AM, Natalia Molotkova <na████████████████████████████wrote:

Good, we all set with his trip. Please remind him, that BB airline doesn't take AMEX cards (in case if he need Tickets are issued. Charge fro BB leg will appear on the account in two weeks.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
██████████████████████████████EST
Tue, Thur, Fri 9a - 530p EST

Great. Thanks. No hotel needed. He will stay on Jeffreys island !

Sent from my iPhone

On Jun 14, 2017, at 5:30 PM, Natalia Molotkova <████████████████████> wrote:

OK. And I got slightly lower fare for BB - $104.10
Leaving now.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████
████████████████████████████
████████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

I had to ask jeffrey again! He did not answer. I'll let you know! Thanks

Sent from my iPhone

On Jun 14, 2017, at 5:22 PM, Natalia Molotkova <m█████████████████████████m> wrote:

Both tickets will be non refundable. Trade wind doesn't have change fee, change can be done 24 or rr BB has change fee of 75.000SD, same rule of 24 hours fro change, non refundable.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n█████████████████████████
(█████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Hotel?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Issue ticket for Kevin please! We have approval! Thx

Sent from my iPhone

- Dates/times in thread: Jun 14, 2017 (messages at 4:37 PM, 4:21 PM, 3:57 PM)
- Action/status: OK — holding flights; question "OK to issue? What about hotel?"
- Tickets: "Two separate tickets will be issued."
- Price breakdown (as shown): Trade Wind portion $971.10; SEABORNE AIRLINES (BB) $157. (partial/obscured)
- Office hours (shown twice): Mon–Fri 9:00 AM–5:30 PM EST; Tue, Thur, Fri 9:00 AM–5:30 PM EST
- Notes: "I need to pass this by JE! hotel as well... Kevin might be able to just stay on the island." Multiple redacted blocks present.

Flights (as listed)
| # | Flight | Date | Route | Depart | Arrive |
|---:|--------|------:|------|:-------|:------|
| 1 | TJ 301 | 20JUN | SBH → STT | 7:15 AM | 8:08 AM |
| 2 | BB3529 | 22JUN | STT → SJU | 3:05 PM | 3:40 PM |
| 3 | TJ 106 | 22JUN | SJU → SBH | 4:45 PM | 5:51 PM |

- Sender identity and several email/address blocks are redacted in the image.

OK, pricing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

ok...
lets do the direct flight on 20th and the return on 22nd at 3:05pm...thanks

On Jun 14, 2017, at 3:57 PM, Natalia Molotkova <████████████████████████> wrote:

Latest departure woudl be
BB 3529 STT SJU 305P 340P
TJ 106 SJU SBH 445P 551P
One seat left.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

...now I need to know departures on 22nd evening? or what is even available?

On Jun 14, 2017, at 3:45 PM, Natalia Molotkova <████████████████████████> wrote:

ok thanks...

On Jun 14, 2017, at 3:45 PM, Natalia Molotkova <████████████████████████> wrote:

June 20 - there is a direct flight

<table><tr><th>TJ 301 SBH STT 715A 808A</th></tr><tr><td>BLUEBEARDS CASTLES RESORT</td></tr><tr><td>BLUEBEARDS HILL PO BOX 7480</td></tr><tr><td>ST THOMAS VI 00801</td></tr><tr><td>**149.00 18.63TX EFF 20JUN-21JUN</td></tr><tr><td>179.00 44.75TX EFF 21JUN-23JUN</td></tr><tr><td>TTL TAX 63.38</td></tr><tr><td>APPROX. TOTAL PRICE 570.38 USD
INCLUDES TAXES AND SURCHARGES</td></tr><tr><td>STUDIO SUITE 1 QUEEN BED PARTIAL KITCHEN</td></tr><tr><td>BLUEBEARDS BEACH CLUB</td></tr><tr><td>100 FRENCHMANS BAY</td></tr><tr><td>ST THOMAS VI 00801</td></tr><tr><td>STANDARD RATE 199.00USD</td></tr><tr><td>TTL TAX 211.94</td></tr><tr><td>APPROX. TOTAL PRICE 808.94 USD
INCLUDES TAXES AND SURCHARGES</td></tr><tr><td>STUDIO ONE KING BED SLEEPER SOFA PARTIAL
KITCHEN AND BALCONY</td></tr><tr><td>Regards,</td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST</td></tr><tr><td>Kevin is asking about a flight to STT on 20th...and depart 23rd...what is available on 20th?</td></tr><tr><td>On Jun 14, 2017, at 3:15 PM, Natalia Molotkova &lt; &gt; wrote:</td></tr><tr><td>Uh oh. Bluebeards or sugar something on STT? Might they have availability?</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>On Jun 14, 2017, at 3:23 PM, Natalia Molotkova &lt; wrote:</td></tr><tr><td>MARRIOTT FRENCHMANS REEF sold out.</td></tr></table>

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n███████████████████████
(███████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Price on room at Marriott? Cheapest available ..

Sent from my iPhone

On Jun 14, 2017, at 3:15 PM, Natalia Molotkova <n██████████████████████████> wrote:

Ok thanks

Sent from my iPhone

On Jun 14, 2017, at 3:15 PM, Natalia Molotkova <n████████████████████████████m> wrote:

Availability on the 24 is very limited as well:
9K 8141 STT SJU 1015A 1051A
TJ 114 SJU SBH 130P 236P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n███████████████████████
(███████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Wow. Ok. Let me ask him if this is enough time to accomplish what he needs to do. Can you tell m
please in case he needs to stay all of 23rd?

Sent from my iPhone

On Jun 14, 2017, at 3:06 PM, Natalia Molotkova <████████████████████████████> wrote:

Unfortunately, there are no direct flights.
A lot of flights are sold out, so earlier I can offer fro him to come to STT will be 7pm:

TJ 105 21JUN SBH SJU 255P 402P
9K8331 21JUN SJU STT 624P 700P

BB3529 23JUN STT SJU 305P 340P
TJ 106 23JUN SJU SBH 445P 551P

Total price - $1162.66

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n████████████████████████
(8████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

thanks

On Jun 14, 2017, at 2:52 PM, Natalia Molotkova <████████████████████████████> wrote:

OK, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
n███████████████████████
(███████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Hi Natasha...we need a round trip coach ticket for Kevin Ouvre from St. Barth's to St. Thomas June 2 exist...

Hoping a direct flight would get him in somewhat early on the 21st...he can depart on 23rd on a direct

Please check pricing on a room at the Marion as well ...we might not need a room (as Kevin may just bungalows)...but I'd like to know so I can tell JE the price...thanks

OK. And I got slightly lower fare for BB - $104.10
Leaving now.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

I had to ask jeffrey again! He did not answer. I'll let you know! Thanks

Sent from my iPhone

On Jun 14, 2017, at 5:22 PM, Natalia Molotkova <n████████████████████ wrote:

Both tickets will be non refundable. Trade wind doesn't have change fee, change can be done 24 or more ho BB has change fee of 75.00USD, same rule of 24 hours fro change, non refundable.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Hotel?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Issue ticket for Kevin please! We have approval! Thx

Sent from my iPhone

On Jun 14, 2017, at 4:37 PM, Natalia Molotkova <n██████████████████████████m> wrote:

super thanks!

On Jun 14, 2017, at 4:37 PM, Natalia Molotkova

<

OK, holding flights.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

natalia.molotkova@centurion.com

Flours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

I need to pass this by JE! hotel as well…Kevin might be able to just stay on the island

On Jun 14, 2017, at 4:21 PM, Natalia Molotkova <██████████████████████n> wrote:

Two separate tickets will be issued. Trade Wind portion $971.10, SEABORNE AIRLINES (BB) $157.10

1 TJ 301 20JUN SBH STT 715A 808A

2 BB3529 22JUN STT SJU 305P 340P 3 TJ 106 22JUN SJU SBH 445P 551P

OK to issue? What about hotel?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

what is the price tag of the ticket I just requested?

On Jun 14, 2017, at 3:57 PM, Natalia Molotkova <

te:

OK, pricing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

na

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

ok...
lets do the direct flight on 20th and the return on 22nd at 3:05pm...thanks

On Jun 14, 2017, at 3:57 PM, Natalia Molotkova <██████████████████████████████████████████> wrote:

Latest departure woudl be
BB 3529 STT SJU 305P 340P
TJ 106 SJU SBH 445P 551P
One seat left.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

...now I need to know departures on 22nd evening? or what is even available?

On Jun 14, 2017, at 3:45 PM, Natalia Molotkova <na██████████████████m> wrote:

ok thanks...

On Jun 14, 2017, at 3:45 PM, Natalia Molotkov ████████████████████████████████> wrote:

## June 20 - there is a direct flight

TJ 301 SBH STT 715A 808A

BLUEBEARDS CASTLES RESORT
BLUEBEARDS HILL PO BOX 7480
ST THOMAS VI 00801

" 149.00 18.63TX EFF 20JUN - 21JUN 179.00 44.75TX EFF 21JUN - 23JUN TTL TAX 63.38 APPROX. TOTAL PRICE 570.38 USD INCLUDES TAXES AND SURCHARGES

## June 20 - there is a direct flight (cont.)

| Hotel | Address | Room type | Standard rate | TTL tax | Approx. total |
|---|---:|---|---:|---:|---:|
| Bluebeards Beach Club | 100 Frenchmans Bay, St Thomas VI 00801 | Studio Suite 1 — Queen bed, partial kitchen | 199.00 USD | 211.94 USD | 808.94 USD (includes taxes & surcharges) |
| (same property) | — | Studio One — King bed, sleeper sofa, partial kitchen and balcony | — | — | — |

Key extracted items:
- Sender: Centurion Relationship Manager (name redacted). Multiple blacked-out/redacted blocks present in the image.
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST; Tue, Thu, Fri 9:00 AM–5:30 PM EST (repeated).
- Flight inquiry: "Kevin is asking about a flight to STT on 20th and depart 23rd — what is available on 20th?"
- Email timestamps: Jun 14, 2017 at 3:15 PM and 3:23 PM.
- Messages: "Uh oh. Bluebeards or sugar something on STT? Might they have availability?" and "MARRIOTT FRENCHMANS REEF sold out."
- Mobile sign-off: "Sent from my iPhone."
- Question in thread: "Price on room at Marriott? Cheapest available .."

## June 20 - there is a direct flight (cont.)

On Jun 14, 2017, at 3:15 PM, Natalia Molotkova <████████████████m> wrote:

Ok thanks

Sent from my iPhone

On Jun 14, 2017, at 3:15 PM, Natalia Molotkova <██████████████████m> wrote:

Availability on the 24 is very limited as well: 9K 8141 STT SJU 1015A 1051A TJ 114 SJU SBH 130P 236P

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

Wow. Ok. Let me ask him if this is enough time to accomplish what he needs to do. Can you tell me flight op he needs to stay all of 23rd?

Sent from my iPhone

On Jun 14, 2017, at 3:06 PM, Natalia Molotkova <n██████████████████████████m> wrote:

Unfortunately, there are no direct flights. A lot of flights are sold out, so earlier I can offer fro him to come to STT will be 7pm:

TJ 105 21JUN SBH SJU 255P 402P 9K8331 21JUN SJU STT 624P 700P

BB3529 23JUN STT SJU 305P 340P TJ 106 23JUN SJU SBH 445P 551P

Total price - $1162.66

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST Tue, Thur, Fri 9a - 530p EST

## June 20 - there is a direct flight (cont.)

thanks

On Jun 14, 2017, at 2:52 PM, Natalia Molotkova <████████████████████████████> wrote:

OK, on it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████
████████████████████████████
Hours: Mon through Friday 9AM-530PM EST
Tue, Thur, Fri 9a - 530p EST

Hi Natasha...we need a round trip coach ticket for Kevin Ouvre from St. Barth's to St. Thomas June 21-23...

Hoping a direct flight would get him in somewhat early on the 21st...he can depart on 23rd on a direct flight z

Please check pricing on a room at the Marion as well ...we might not need a room (as Kevin may just stay in like to know so I can tell JE the price...thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amen Express is in no way responsible or liable for the =tans of the service provider and the only remedy for any claims relating to services Or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. Wo reserve the right to note profile and preference data for servicing purposes.