To: Amex Centurian Travel
From: Lesley Groff
Sent: Thur 9/6/2018 5:06:11 PM
Subject: Re: Itinerary for  07SEP18 UERLFH

yes please...and thank you!

<u>On Sep 6, 2018, at 12:41 PM.</u>
> wrote:

Yes, do you want me to cancel reservation and void ticket?

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Can we void?

Sent from my iPhone

On Sep 6, 2018, at 12:26 PM, ███████ ███████ <██████████████████████████████> wrote:

It is refundable with refund fee, did you see disclosure below?

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Ticket is on its way.

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Actually, we should reserve a ticket for next Friday please  Do refundable.

Sent from my iPhone

On Sep 6, 2018, at 10:37 AM, █████ ██████ <████████████████████████> wrote:

Key Information:

*   **Air Reservation Total:** $3095.21
*   **Refundable Ticket Cancellation Penalty:** $300.00
*   **Outbound Flight:** Swiss Intl Air Lines 23, Sep 7, JFK to GVA
*   **Return Flight:** Swiss Intl Air Lines 22, Sep 12, GVA to JFK
*   **Contact Person:** Natasha, Centurion Relationship Manager

Sent from my iPhone

Please issue refundable $3095.21

Sent from my iPhone

1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: @GMAIL.COM
Subject: Itinerary for  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
have any questions, please contact Centurion Travel Service at 1-.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF
travel arrangements. Your Centurion Travel Service travel plans have been posted
trip details and add link to your bookmarked favorites for easy access in the future

View your Trips

American Express Travel

## Record Locator UERLFH

<table><tr><th></th><th></th><th rowspan="2" colspan="2">Record Locator UERLFH

This itinerary is a reservation only. This reservation will not be ticketed or price guarante
office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

Other Information</th></tr><tr><td></td><td></td></tr><tr><td></td><td></td><td colspan="2">CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Flight Information</td></tr><tr><td></td><td></td><td>Date 
Airline 
Airline Record Locator
Flight/Class 
Origin 
Destination 
Departing 
Arriving 
Departure Terminal
Arrival Terminal
Estimated Time
Stops </td><td>07 Sep 2018
Swiss International Airlines
W4L58Y 
LX 23 B Economy Class
New York, John F Kennedy International
Geneva, Geneve-cointrin
07:25 PM
09:15 AM / 08 Sep 2018
Terminal 4
Terminal 1
7 Hrs 50 Mins
Non-stop </td></tr><tr><td></td><td></td><td colspan="2">Confirmed 
<u>Entry and Exit Information for Travel</u></td></tr><tr><td></td><td></td><td>American Express strongly
requirements for your travel
expressly disclaims any liability</td><td>recommends that you periodically review <u>www.Visacentral.c</u>
destination. Due to frequent changes, American Express ce
for any inaccurate or incomplete information contained c</td></tr><tr><td></td><td></td><td colspan="2">You may receive customer service emails even if you have requested not to receive em
mail practices, please review the American Express Privacy Statement at <u>www.america</u></td></tr><tr><td></td><td></td><td colspan="2">See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td></td><td></td><td colspan="2">PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader.</td></tr><tr><td></td><td></td><td colspan="2"><u>it tst ://www.adobe.com/products/acrobaffieadstep.html</u> </td></tr><tr><td></td><td></td><td rowspan="2" colspan="2">Thank you for choosing American Express Centurion Travel Service and have a pleasar
Please be advised that certain mandatory hotel-imposed charges, including, but not limi</td></tr><tr><td></td><td></td></tr></table>

## Record Locator UERLFH (cont.)

payable to the hotel operator at check-out from the property. You may wish to inquire w such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its p "Amex") act as an agent for travel suppliers and you understand and agree that Amex sl or property resulting, directly or indirectly, from (1) the acts of omissions of travel supplii services, cessation of operations, accidents or failures of equipment, or changes in fare: floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, t telecommunications lines or facilities, or third party technology systems, or any other cai

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrang factors in identifying travel suppliers to you and recommending specific itineraries. In thi fiduciary. We want you to be aware that certain suppliers pay us commissions as well a: to time may also provide incentives to our travel counselors. Certain suppliers may alsc administrative services that we perform for them, such as granting them access to our r supporting technology initiatives. In addition, we receive compensation from suppliers ‘A Express products to pay for supplier products and services. From time to time we may arrangements, including levels and types of compensation and incentives we receive, ai e itineraries, we may consider a number of factors, including supplier availability and your influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change without notice.

- Total air reservation, including taxes and fees: $3095.21.
- Ticket is refundable, cancellation penalty of $300.00 will apply; changes are subject to different fees and restrictions.

- Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m
Departing: New York John F Kennedy Airport, (JFK) at 7.25pm
Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am

- Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m
Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am
Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

## Record Locator UERLFH (cont.)

<table><tr><th><mark>Please reply to this email and provide your authorization to proceed.</mark></th></tr><tr><td><u>Regards,</u></td></tr><tr><td>(Natasha)</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Does the fare go down if we do a different return date? It doesn't matter when return is.</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>Please issue refundable $3095.21</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P</td></tr><tr><td>$3095.21 refundable with $300.00 refund fee.
$4302.21 - fully refundable</td></tr><tr><td><u>Regards,</u></td></tr><tr><td>(Natasha)
Centurion <u>Relationship</u> Manager
<u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Morning! We need to purchase this ticket. Please give me fully refundable price as well as</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>Begin forwarded message:</td></tr><tr><td>From: "American Express Travel" &lt;u&gt;&lt;itinerary@myamextravel.com&gt;&lt;/u&gt;
Date: September 4, 2018 &lt;u&gt;at 11:57:03&lt;/u&gt; AM EDT
To:
Subject: Itinerary for 07SEP18 UERLFH</td></tr></table>

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only addn

## Record Locator UERLFH (cont.)

messages. If you have any questions, please contact Centurion Travel Service at

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://mvamextravel.com/baqqacte</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attacl regarding your travel arrangements. Your Centurion Travel Service travel plans have bE click on the link to view your trip details and add link to your bookmarked favorites for ea

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed unti contact your travel office by 08:30 AM on September 07, or this entire reservation will automat'

## Friday 07 Sep 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

## Flight Information

<table><tr><th>Date </th><th>07 Sep 2018</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td>W4L58Y </td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Geneva, Geneve-cointrin</td></tr><tr><td>Departing </td><td>07:25 PM</td></tr><tr><td>Arriving </td><td>09:15 AM / 08 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr><tr><td>Estimated Time</td><td>7 Hrs 50 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/arr</u> requirements for your travel destination. Due to frequent changes, American Express cannot gi and expressly disclaims any liability for any inaccurate or incomplete information contained on •

## Flight Information (cont.)

You may receive customer service emails even if you have requested not to receive email mar about our e-mail practices, please review the American Express Privacy Statement at <u>www.arr</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, your stay and payable to the hotel operator at check-out from the property. You may wish to in existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, : (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Ai expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of c limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, act≤ riots, theft, disease, accidents or failures related to the public internet, telecommunications line: or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: various factors in identifying travel suppliers to you and recommending specific itineraries. In th party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissioi or other goals, and from time to time may also provide incentives to our travel counselors. Cer us for various marketing and administrative services that we perform for them, such as grantin participating in marketing programs and supporting technology initiatives. In addition, we recei' use the American Express Card or other American Express products to pay for supplier produc into other business relationships with suppliers and these arrangements, including levels and are subject to change. In identifying suppliers and recommending itineraries, we may consider and your preferences. The relationships we have with suppliers may also influence the supplic

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Tra
TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use any information you provide for any purposes.

I'm ao sorry. I was just asked to cancel this ticket. Means we don't need the car service as well. Thant

## Flight Information (cont.)

Sent from my iPhone

On Sep 6, 2018, at 10:37 AM, █████ ███████ <██████████████████████████████████> wrote:

*   Email from Natasha (Centurion Relationship Manager).
*   Air reservation cost: $3095.21
*   Cancellation penalty: $300.00
*   Flight 1:
    *   Fri 07 Sep - Swiss Intl Air Lines 23 (Economy - 7h 50m)
    *   JFK to GVA (7.25pm to 9.15am)
*   Flight 2:
    *   Wed 12 Sep - Swiss Intl Air Lines 22 (Economy - 8h 40m)
    *   GVA to JFK (11.45am to 2.25pm)

## Flight Information (cont.)

Sent from my iPhone

Please issue refundable $3095.21

Sent from my iPhone

1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: @GMAIL.COM
Subject: Itinerary for / 07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only. If you have any questions, please contact Centurion Travel Service at 1-.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF for your travel arrangements. Your Centurion Travel Service travel plans have been posted to your Centurion Travel Service account. Please review your trip details and add link to your bookmarked favorites for easy access in the future.

View your Trips

American Express Travel UERLFH

## Flight Information (cont.)

## Record Locator

<table><tr><th rowspan="20"></th><th rowspan="3" colspan="2">This itinerary is a reservation only. This reservation will not be ticketed or price guarante
office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

Other Information</th></tr><tr></tr><tr></tr><tr><td colspan="2">CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Flight Information</td></tr><tr><td>Date 
Airline 
Airline Record Locator</td><td>07 Sep 2018
Swiss International Airlines
W4L58Y </td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td></tr><tr><td>Origin 
Destination 
Departing 
Arriving </td><td>New York, John F Kennedy International
Geneva, Geneve-cointrin
07:25 PM
09:15 AM / 08 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr><tr><td>Estimated Time</td><td>7 Hrs 50 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr><tr><td colspan="2"><u>Entry and Exit Information for Travel</u></td></tr><tr><td>American Express strongly
requirements for your travel
expressly disclaims any liability</td><td>recommends that you periodically review <u>www.Visacentral.c</u>
destination. Due to frequent changes, American Express ce
for any inaccurate or incomplete information contained c</td></tr><tr><td colspan="2">You may receive customer service emails even if you have requested not to receive em
mail practices, please review the American Express Privacy Statement at <u>www.america</u></td></tr><tr><td colspan="2">See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td colspan="2">PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader.</td></tr><tr><td><u>it tst ://www.adobe.com/products/acrobaffieadstep.html</u> </td><td></td></tr><tr><td rowspan="2" colspan="2">Thank you for choosing American Express Centurion Travel Service and have a pleasar
Please be advised that certain mandatory hotel-imposed charges, including, but not limi</td></tr><tr></tr></table>

## Record Locator (cont.)

payable to the hotel operator at check-out from the property. You may wish to inquire w such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its p "Amex") act as an agent for travel suppliers and you understand and agree that Amex sl or property resulting, directly or indirectly, from (1) the acts of omissions of travel supplii services, cessation of operations, accidents or failures of equipment, or changes in fare: floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, t telecommunications lines or facilities, or third party technology systems, or any other cai

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrang factors in identifying travel suppliers to you and recommending specific itineraries. In thi fiduciary. We want you to be aware that certain suppliers pay us commissions as well a: to time may also provide incentives to our travel counselors. Certain suppliers may alsc administrative services that we perform for them, such as granting them access to our r supporting technology initiatives. In addition, we receive compensation from suppliers ‘A Express products to pay for supplier products and services. From time to time we may arrangements, including levels and types of compensation and incentives we receive, ai e itineraries, we may consider a number of factors, including supplier availability and your influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change without notice.

- Total air reservation, including taxes and fees: $3095.21.
- Ticket is refundable, cancellation penalty of $300.00 will apply; changes are subject to different fees and restrictions.

- Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m
Departing: New York John F Kennedy Airport, (JFK) at 7.25pm
Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am

- Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m
Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am
Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

## Record Locator (cont.)

<table><tr><th><mark>Please reply to this email and provide your authorization to proceed.</mark></th></tr><tr><td><u>Regards,</u></td></tr><tr><td>(Natasha)</td></tr><tr><td>Centurion Relationship Manager</td></tr><tr><td><u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Does the fare go down if we do a different return date? It doesn't matter when return is.</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>Please issue refundable $3095.21</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P</td></tr><tr><td>$3095.21 refundable with $300.00 refund fee.
$4302.21 - fully refundable</td></tr><tr><td><u>Regards,</u></td></tr><tr><td>(Natasha)</td></tr><tr><td>Centurion <u>Relationship</u> Manager
<u>@centurion.com</u></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Morning! We need to purchase this ticket. Please give me fully refundable price as well as cha</td></tr><tr><td>Sent from my iPhone</td></tr><tr><td>Begin forwarded message:</td></tr><tr><td>From: "American Express Travel" &lt;u&gt;&lt;itinerary@myamextravel.com&gt;&lt;/u&gt;
Date: September 4, 2018 &lt;u&gt;at 11:57:03&lt;/u&gt; AM EDT
To:
Subject: Itinerary for 07SEP18 UERLFH</td></tr></table>

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only addn

## Record Locator (cont.)

messages. If you have any questions, please contact Centurion Travel Service at

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://mvamextravel.com/baqqacte</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attacl regarding your travel arrangements. Your Centurion Travel Service travel plans have bE click on the link to view your trip details and add link to your bookmarked favorites for ea

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed unti contact your travel office by 08:30 AM on September 07, or this entire reservation will automat'

## Friday 07 Sep 18

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

## Flight Information

<table><tr><th>Date </th><th>07 Sep 2018</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td>W4L58Y </td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Geneva, Geneve-cointrin</td></tr><tr><td>Departing </td><td>07:25 PM</td></tr><tr><td>Arriving </td><td>09:15 AM / 08 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr><tr><td>Estimated Time</td><td>7 Hrs 50 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/arr</u> requirements for your travel destination. Due to frequent changes, American Express cannot gi and expressly disclaims any liability for any inaccurate or incomplete information contained on •

## Flight Information (cont.)

You may receive customer service emails even if you have requested not to receive email mar about our e-mail practices, please review the American Express Privacy Statement at <u>www.arr</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, your stay and payable to the hotel operator at check-out from the property. You may wish to in existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, : (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Ai expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of c limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, act≤ riots, theft, disease, accidents or failures related to the public internet, telecommunications line: or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: various factors in identifying travel suppliers to you and recommending specific itineraries. In th party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissioi or other goals, and from time to time may also provide incentives to our travel counselors. Cer us for various marketing and administrative services that we perform for them, such as grantin participating in marketing programs and supporting technology initiatives. In addition, we recei' use the American Express Card or other American Express products to pay for supplier produc into other business relationships with suppliers and these arrangements, including levels and are subject to change. In identifying suppliers and recommending itineraries, we may consider and your preferences. The relationships we have with suppliers may also influence the supplic

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Tra
TA# 669 Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

Thank you, ticket is on its way.

## Flight Information (cont.)

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for . thanks!

On Sep 6, 2018, at 10:02 AM,  <> wrote:

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $3095.21.
• Ticket is refundable, cancellation penalty of $300.00 will apply; changes are subject to different conditions.

• Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m
Departing: New York John F Kennedy Airport, (JFK) at 7.25pm
Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am
• Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m
Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am
Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Does the fare go down if we do a different return date? It doesn't matter when return is.
Sent from my iPhone

Please issue refundable $3095.21
Sent from my iPhone

## Flight Information (cont.)

## 1 LX 23 07SEP JFK GVA 0725P 0915A 2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee. $4302.21 - fully refundable

Regards,
(Natasha)
Centurion <u>Relationship</u> Manager
<u>@centurion.com</u>

Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as cha
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: @GMAIL.COM
Subject: Itinerary for  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address. If you have any questions, please contact Centurion Travel Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment for your travel arrangements. Your Centurion Travel Service travel plans have been posted to a trip details and add link to your bookmarked favorites for easy access in the future:

View your Trips

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed unti office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

## American Express Travel UERLFH
Record Locator (cont.)

Friday 07 Sep 18

## Other Information

<table><tr><th colspan="3">Other Information
CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT</th></tr><tr><td colspan="2">Flight Information</td><td></td></tr><tr><td>Date </td><td>07 Sep 2018</td><td></td></tr><tr><td>Airline </td><td>Swiss International Airlines</td><td></td></tr><tr><td>Airline Record Locator</td><td>W4L58Y </td><td></td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td><td></td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td><td></td></tr><tr><td>Destination </td><td>Geneva, Geneve-cointrin</td><td></td></tr><tr><td>Departing </td><td>07:25 PM</td><td></td></tr><tr><td>Arriving </td><td>09:15 AM / 08 Sep 2018</td><td></td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td><td></td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td><td></td></tr><tr><td>Estimated Time</td><td>7 Hrs 50 Mins</td><td></td></tr><tr><td>Stops </td><td>Non-stop </td><td></td></tr><tr><td>Confirmed </td><td></td><td></td></tr><tr><td colspan="3"><u>Entry and Exit Information for Travel</u></td></tr><tr><td colspan="3">American Express strongly recommends that you periodically review <u>www.Visacentral.com/arr</u>
requirements for your travel destination. Due to frequent changes, American Express cannot gi
expressly disclaims any liability for any inaccurate or incomplete information contained on that</td></tr><tr><td colspan="3">You may receive customer service emails even if you have requested not to receive email mar
mail practices, please review the American Express Privacy Statement at <u>www.americanexprE</u></td></tr><tr><td colspan="3">See attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td colspan="3">PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer</td></tr><tr><td><u>http://www.adobe.com/products/acrobat/readstep.html</u> </td><td></td><td></td></tr><tr><td colspan="3">Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.</td></tr><tr><td colspan="3">Please be advised that certain mandatory hotel-imposed charges, including, but not limited to,
payable to the hotel operator at check-out from the property. You may wish to inquire with the
such charges.</td></tr><tr><td colspan="3">Liability Statement. American Express Travel Related Services Company, Inc. and its parent, :
"Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not
or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, inc
services, cessation of operations, accidents or failures of equipment, or changes in fares, itiner
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, di
telecommunications lines or facilities, or third party technology systems, or any other cause be:</td></tr></table>

## Other Information (cont.)

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: factors in identifying travel suppliers to you and recommending specific itineraries. In this role, fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incen to time may also provide incentives to our travel counselors. Certain suppliers may also provic administrative services that we perform for them, such as granting them access to our marketi supporting technology initiatives. In addition, we receive compensation from suppliers when cu Express products to pay for supplier products and services. From time to time we may enter it arrangements, including levels and types of compensation and incentives we receive, are subji itineraries, we may consider a number of factors, including supplier availability and your prefer' influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of 'Ire Registered Iowa Travel Agency.

<u>Privacy Statement I Visit the Centurion Card websde</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is aga responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for s

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $3095.21.
• Ticket is refundable, cancellation penalty of $300.00 will apply; changes are subject to difference in

• Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m
Departing: New York John F Kennedy Airport, (JFK) at 7.25pm
Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am
• Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m
Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am
Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

## Other Information (cont.)

Does the fare go down if we do a different return date? It doesn't matter when return is.
Sent from my iPhone
Please issue refundable $3095.21
Sent from my iPhone
1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P
$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable
Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as changeab

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <u><itineraryanyamextravel.com></u> Date: Se tember 4 2018 <u>at</u> 11:57:03 AM EDT To: Subject: Itinerary for 07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that
any questions, please contact Centurion Travel Service at 1-: .

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment
arrangements. Your Centurion Travel Service travel plans have been posted to a secure webs
and add link to your bookmarked favorites for easy access in the future:

## Other Information (cont.)

# American Express Travel UERLFH
Record Locator

| Field | Value |
|---|---|
| Date | 07 Sep 2018 |
| Airline | Swiss International Airlines |
| Airline Record Locator | W4L58Y |
| Flight/Class | LX 23 B Economy Class |
| Origin | New York, John F Kennedy International |
| Destination | Geneva, Geneve-cointrin |
| Departing | 07:25 PM |
| Arriving | 09:15 AM / 08 Sep 2018 |
| Departure Terminal | Terminal 4 |
| Arrival Terminal | Terminal 1 |
| Estimated Time | 7 Hrs 50 Mins |
| Stops | Non-stop |
| Status | Confirmed |
| Note | Citizens of Russian Federation MUST carry a valid passport |

<u>http://www.adobe.comiproducts/acrobatireadstep.html</u>

# American Express Travel UERLFH
Record Locator (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an: resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limit cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or scheduli aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or fai lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sal provide incentives to our travel counselors. Certain suppliers may also provide compensation to us fc perform for them, such as granting them access to our marketing channels, participating in marketing addition, we receive compensation from suppliers when customers use the American Express Card o products and services. From time to time we may enter into other business relationships with supplie compensation and incentives we receive, are subject to change. In identifying suppliers and recommE including supplier availability and your preferences. The relationships we have with suppliers may aft recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

It is refundable with refund fee, did you see disclosure below?

Regards,
Natasha
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Ticket is on its way.

# American Express Travel UERLFH
Record Locator (cont.)

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Actually, we should reserve a ticket for next Friday please Do refundable.

Sent from my iPhone

On Sep 6, 2018, at 10:37 AM, █████ ███████ <█████████████████████████████> wrote:

On Sep 6, 2018, at 10:37 AM,  <> wrote:

Thank you, ticket is on its way.

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for  . thanks!

On Sep 6, 2018, at 10:02 AM,  <> wrote:

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $3095.21.
• Ticket is refundable, cancellation penalty of $300.00 will apply; changes are subject to different conditions.
• Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m
Departing: New York John F Kennedy Airport, (JFK) at 7.25pm
Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am
• Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m
Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am
Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm
Please reply to this email and provide your authorization to proceed.
Regards,

# American Express Travel UERLFH
Record Locator (cont.)

(Natasha)
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

Does the fare go down if we do a different return date? It doesn't matter when return is.
Sent from my iPhone

Please issue refundable $3095.21
Sent from my iPhone

1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable

Regards,
(Natasha)
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as cha
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT

To: @GMAIL.COM
Subject: Itinerary for  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address. If you have any questions, please contact Centurion Travel Service at 1-: .
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:

# American Express Travel UERLFH
Record Locator (cont.)

https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF attacl travel arrangements. Your Centurion Travel Service travel plans have been posted to a trip details and add link to your bookmarked favorites for easy access in the future:

# American Express Travel UERLFH
Record Locator (cont.)

## View your Trips

# American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until
office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

Date 07 Sep 2018
Airline Swiss International Airlines
Airline Record Locator W4L58Y
Flight/Class LX 23 B Economy Class
Origin New York, John F Kennedy International
Destination Geneva, Geneve-cointrin
Departing 07:25 PM
Arriving 09:15 AM / 08 Sep 2018
Departure Terminal Terminal 4
Arrival Terminal Terminal 1
Estimated Time 7 Hrs 50 Mins
Stops Non-stop
Confirmed

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/arr</u> requirements for your travel destination. Due to frequent changes, American Express cannot gi expressly disclaims any liability for any inaccurate or incomplete information contained on that

You may receive customer service emails even if you have requested not to receive email mar mail practices, please review the American Express Privacy Statement at <u>www.americanexprE</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information (cont.)

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, payable to the hotel operator at check-out from the property. You may wish to inquire with the such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, : "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, inc services, cessation of operations, accidents or failures of equipment, or changes in fares, itiner floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, di telecommunications lines or facilities, or third party technology systems, or any other cause be!

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: factors in identifying travel suppliers to you and recommending specific itineraries. In this role, fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incen to time may also provide incentives to our travel counselors. Certain suppliers may also provic administrative services that we perform for them, such as granting them access to our marketi supporting technology initiatives. In addition, we receive compensation from suppliers when cu Express products to pay for supplier products and services. From time to time we may enter it arrangements, including levels and types of compensation and incentives we receive, are subji itineraries, we may consider a number of factors, including supplier availability and your prefer' influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Trz Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services and products you use.

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $3095.21.

• Ticket is refundable, <mark>cancellation penalty of</mark> $300.00 will apply; changes are subject to difference in

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

**Flight Information**

*   **Outbound:**
    *   Date: Fri 07 Sep
    *   Airline: Swiss Intl Air Lines 23
    *   Class: Economy
    *   Duration: 7h 50m
    *   Departure: JFK at 7.25pm
    *   Arrival: GVA at 9.15am
*   **Return:**
    *   Date: Wed 12 Sep
    *   Airline: Swiss Intl Air Lines 22
    *   Class: Economy
    *   Duration: 8h 40m
    *   Departure: GVA at 11.45am
    *   Arrival: JFK at 2.25pm

**Pricing**

*   Refundable (with $300 fee): $3095.21
*   Fully Refundable: $4302.21

**Agent Information**

*   Name: Natasha
*   Title: Centurion Relationship Manager
*   Contact: @centurion.com
*   Hours: Mon-Fri 9AM-530PM EST

Begin forwarded message:

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT

Date: September 4, 2018 at 11:37:05 AM EDT
To: █████████████████████████
Subject: Itinerary for ███████████ / █████ 07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that any questions, please contact Centurion Travel Service at 1-: .

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baggage</u>

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment arrangements. Your Centurion Travel Service travel plans have been posted to a secure webs and add link to your bookmarked favorites for easy access in the future:

# American Express Travel UERLFH
Record Locator (cont.)

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketi office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

<table><tr><th>Date </th><th>07 Sep 2018</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td>W4L58Y </td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Geneva, Geneve-cointrin</td></tr><tr><td>Departing </td><td>07:25 PM</td></tr><tr><td>Arriving </td><td>09:15 AM / 08 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr></table>

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information (cont.)

Estimated Time 7 Hrs 50 Mins
Stops Non-stop

# American Express Travel UERLFH
Record Locator (cont.)

## Confirmed

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for for your travel destination. Due to frequent changes, American Express cannot guarantee the accurac liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limit cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedule aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or fai lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sal provide incentives to our travel counselors. Certain suppliers may also provide compensation to us fc perform for them, such as granting them access to our marketing channels, participating in marketing addition, we receive compensation from suppliers when customers use the American Express Card o products and services. From time to time we may enter into other business relationships with supplie compensation and incentives we receive, are subject to change. In identifying suppliers and recomme including supplier availability and your preferences. The relationships we have with suppliers may als recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

actions of the service provider and the only remedy br any claims relating to services or products provided by the service provider is against the Si responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pi

I'm ao sorry. I was just asked to cancel this ticket. Means we don't need the car service as well. Thank you a

# American Express Travel UERLFH
Record Locator (cont.)

## Sent from my iPhone

- Email timestamps: Sep 6, 2018 — 10:02 AM and 10:37 AM.
- Sender role: Centurion Relationship Manager (name/email redacted).
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST.
- Request: "Please issue below ticket..." and "Please reply to this email and provide your authorization to proceed."

Price & fare rules
- Total (including taxes & fees): $3,095.21
- Ticket refundable; cancellation penalty: $300.00
- Changes subject to difference in fare/availability

Itinerary
| Date | Flight | Class | Duration | From (dep time) | To (arr time) |
|---|---:|---|---:|---|---:|
| Fri 07 Sep | Swiss Intl Air Lines 23 | Economy | 7h 50m | New York John F Kennedy Airport (JFK) — 7:25 PM | Geneva Cointrin Intl Airport (GVA) — 9:15 AM |
| Wed 12 Sep | Swiss Intl Air Lines 22 | Economy | 8h 40m | Geneva Cointrin Intl Airport (GVA) — 11:45 AM | New York John F Kennedy Airport (JFK) — 2:25 PM

# American Express Travel UERLFH
Record Locator (cont.)

## Sent from my iPhone (cont.)

Hours: Mon through Friday 9AM-530PM EST

Does the fare go down if we do a different return date? It doesn't matter when return is.
Sent from my iPhone

Please issue refundable $3095.21
Sent from my iPhone

1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable

Regards,
Natasha
Centurion Relationship Manager
@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as cha
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: @GMAIL.COM
Subject: Itinerary for  /  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address. If you have any questions, please contact Centurion Travel Service at 1-800-221-1000.

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baggage

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment for your travel arrangements. Your Centurion Travel Service travel plans have been posted to a

# American Express Travel UERLFH
Record Locator (cont.)

## Sent from my iPhone (cont.)

trip details and add link to your bookmarked favorites for easy access in the future:

# American Express Travel UERLFH
Record Locator (cont.)

## View your Trips

# American Express Travel UERLFH
Record Locator (cont.)

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed unti office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

Date: 07 Sep 2018
Airline: Swiss International Airlines
Airline Record Locator: W4L58Y
Flight/Class: LX 23 B Economy Class
Origin: New York, John F Kennedy International
Destination: Geneva, Geneve-cointrin
Departing: 07:25 PM
Arriving: 09:15 AM / 08 Sep 2018
Departure Terminal: Terminal 4
Arrival Terminal: Terminal 1
Estimated Time: 7 Hrs 50 Mins
Stops: Non-stop
Confirmed:

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/arr</u> requirements for your travel destination. Due to frequent changes, American Express cannot g' expressly disclaims any liability for any inaccurate or incomplete information contained on that

You may receive customer service emails even if you have requested not to receive email mar mail practices, please review the American Express Privacy Statement at <u>www.americanexpre</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer I

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, payable to the hotel operator at check-out from the property. You may wish to inquire with the such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, : "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, inc services, cessation of operations, accidents or failures of equipment, or changes in fares, itiner floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, di telecommunications lines or facilities, or third party technology systems, or any other cause be!

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: factors in identifying travel suppliers to you and recommending specific itineraries. In this role, fiduciary. We want you to be aware that certain suppliers pay us commissions as well as inter' to time may also provide incentives to our travel counselors. Certain suppliers may also provic administrative services that we perform for them, such as granting them access to our marketi supporting technology initiatives. In addition, we receive compensation from suppliers when cu Express products to pay for supplier products and services. From time to time we may enter it arrangements, including levels and types of compensation and incentives we receive, are subji itineraries, we may consider a number of factors, including supplier availability and your prefer' influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of TrE Registered Iowa Travel Agency.

<u>Privacy Statement I Visit the Centur,on Card websPte</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for any actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services provided by 3rd party service providers.

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $3095.21.

• Ticket is refundable, cancellation <mark>penalty</mark> of $300.00 will apply; changes are subject to difference in

• Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m Departing: New York John F Kennedy Airport, (JFK) at 7.25pm Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

• Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

Please reply to this email and provide your authorization to proceed.

<u>Regards,</u>
(Natasha)
<u>Centurion Relationship</u> Manager
<u>@centurion.com</u>

Hours: Mon through Friday 9AM-530PM EST

Does the fare go down if we do a different return date? It doesn't matter when return is.

Sent from my iPhone

Please issue refundable $3095.21

Sent from my iPhone

1 LX 23 07SEP JFK GVA 0725P 0915A 2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee. $4302.21 - fully refundable

<u>Regards,</u>
(Natasha)
<u>Centurion Relationship</u> Manager
<u>@centurion.com</u>

Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as changeab

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <u><itinerarvmvamextravel.com></u> Date: September 4, 2018 at 11:57:03 AM <u>EDT</u>

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

To:
Subject: Itinerary for 07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent <u>from a notification</u> only address tha any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/baqqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment arrangements. Your Centurion Travel Service travel plans have been posted to a secure webs and add link to your bookmarked favorites for easy access in the future:

# American Express Travel UERLFH
Record Locator (cont.)

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketi office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

Date 07 Sep 2018
Airline Swiss International Airlines
Airline Record Locator W4L58Y
Flight/Class LX 23 B Economy Class
Origin New York, John F Kennedy International
Destination Geneva, Geneve-cointrin
Departing 07:25 PM
Arriving 09:15 AM / 08 Sep 2018
Departure Terminal Terminal 4
Arrival Terminal Terminal 1
Estimated Time 7 Hrs 50 Mins
Stops Non-stop
Confirmed

<u>Entry and Exit Information for Travel</u>

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information (cont.)

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for • for your travel destination. Due to frequent changes, American Express cannot guarantee the accurac liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an• resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limit cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or scheduli aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or fai lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sal provide incentives to our travel counselors. Certain suppliers may also provide compensation to us fc perform for them, such as granting them access to our marketing channels, participating in marketing addition, we receive compensation from suppliers when customers use the American Express Card o products and services. From time to time we may enter into other business relationships with supplie compensation and incentives we receive, are subject to change. In identifying suppliers and recomme including supplier availability and your preferences. The relationships we have with suppliers may als recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Thank you, ticket is on its way.

- Sender: Centurion Relationship Manager (name redacted). Hours: Mon–Fri 9:00 AM–5:30 PM EST.
- Action requested: Issue ticket (refundable) and reply with authorization to proceed.

Fare and rules
- Total (including taxes/fees): $3,095.21
- Ticket refundable; cancellation penalty: $300.00
- Changes subject to fare difference

Itinerary
| Date | Flight | Class | Duration | Depart (airport / time) | Arrive (airport / time) |
|---|---:|---|---:|---|---|
| Fri 07 Sep | Swiss Intl Air Lines 23 | Economy | 7h 50m | New York John F Kennedy (JFK) — 7:25 PM | Geneva Cointrin Intl (GVA) — 9:15 AM |
| Wed 12 Sep | Swiss Intl Air Lines 22 | Economy | 8h 40m | Geneva Cointrin Intl (GVA) — 11:45 AM | New York John F Kennedy (JFK) — 2:25 PM |

Other notes
- Customer asked if fare decreases with a different return date; replied it doesn't matter when return is.
- Message includes "Please issue refundable $3,095.21" and multiple "Sent from my iPhone" lines.

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

1 LX 23 07SEP JFK GVA 0725P 0915A

2 LX 22 12SEP GVA JFK 1145A 0225P

$3095.21 - refundable with $300.00 refund fee. $4302.21 - fully refundable

Re ards,
(Natasha)
Centurion Relationship Manager
<u>Acenturion.com</u> 

Hours: Mon through Friday 9AM-530PM EST

Morning! We need to purchase this ticket. Please give me fully refundable price as well as changeab
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: 
Subject: Itinerary for  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a <u>notification only</u> address tha have any questions, please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/bagqaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure trip details and add link to your bookmarked favorites for easy access in the future:

View your Trips

# American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketi office by 08:30 AM on September 07, or this entire reservation will automatically cancel.

# American Express Travel UERLFH
Record Locator (cont.)

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

<table><tr><th>Date </th><th>07 Sep 2018</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td>W4L58Y </td></tr><tr><td>Flight/Class </td><td>LX 23 B Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>Geneva, Geneve-cointrin</td></tr><tr><td>Departing </td><td>07:25 PM</td></tr><tr><td>Arriving </td><td>09:15 AM / 08 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 4</td></tr><tr><td>Arrival Terminal</td><td>Terminal 1</td></tr><tr><td>Estimated Time</td><td>7 Hrs 50 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for requirements for your travel destination. Due to frequent changes, American Express cannot guarantt expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liat or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries o floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, telecommunications lines or facilities, or third party technology systems, or any other cause beyond th

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives fc to time may also provide incentives to our travel counselors. Certain suppliers may also provide com administrative services that we perform for them, such as granting them access to our marketing char supporting technology initiatives. In addition, we receive compensation from suppliers when customer Express products to pay for supplier products and services. From time to time we may enter into oth( arrangements, including levels and types of compensation and incentives we receive, are subject to c itineraries, we may consider a number of factors, including supplier availability and your preferences. influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pr

No, I checked all the way till the end of October.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: <mark>$3095.21.</mark>

• Ticket is refundable, <mark>cancellation penalty of $300.00</mark> will apply; changes are subject to difference in fare ph

• Fri 07 Sep - Swiss Intl Air Lines 23 - Economy - 7h 50m Departing: New York John F Kennedy Airport, (JFK) at 7.25pm Arriving: Geneva Cointrin Intl Airport, (GVA) at 9.15am

• Wed 12 Sep - Swiss Intl Air Lines 22 - Economy - 8h 40m Departing: Geneva Cointrin Intl Airport, (GVA) at 11.45am Arriving: New York John F Kennedy Airport, (JFK) at 2.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Does the fare go down if we do a different return date? It doesn't matter when return is.
Sent from my iPhone
Please issue refundable $3095.21
Sent from my iPhone
1 LX 23 07SEP JFK GVA 0725P 0915A
2 LX 22 12SEP GVA JFK 1145A 0225P
$3095.21 - refundable with $300.00 refund fee.
$4302.21 - fully refundable
Regards,
Natasha
Centurion Relationship Manager
@centurion.com
Hours: Mon through Friday 9AM-530PM EST

<signature> 1 LX
2 LX

Morning! We need to purchase this ticket. Please give me fully refundable price as well as changeable price

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Date: September 4, 2018 at 11:57:03 AM EDT
To: 
Subject: Itinerary for  07SEP18 UERLFH

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot receive replies. If you have any questions, please contact Centurion Travel Service at 1-800-221-1200.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https://myamextravel.com/bacmaqe</u> 

Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itin Your Centurion Travel Service travel plans have been posted to a secure website. Please click on tht bookmarked favorites for easy access in the future:

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

# American Express Travel UERLFH
Record Locator (cont.)

## American Express Travel UERLFH
Record Locator

This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing auth
AM on September 07, or this entire reservation will automatically cancel.

Friday 07 Sep 18

# American Express Travel UERLFH
Record Locator (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# American Express Travel UERLFH
Record Locator (cont.)

## Flight Information

Date 07 Sep 2018
Airline Swiss International Airlines
Airline Record Locator W4L58Y
Flight/Class LX 23 B Economy Class
Origin New York, John F Kennedy International
Destination Geneva, Geneve-cointrin
Departing 07:25 PM
Arriving 09:15 AM / 08 Sep 2018
Departure Terminal Terminal 4
Arrival Terminal Terminal 1
Estimated Time 7 Hrs 50 Mins
Stops Non-stop
Confirmed

# American Express Travel UERLFH
Record Locator (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the mo destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information p incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers f please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel'

http://www.adobe.com/products/acrobat/readstep.html

# American Express Travel UERLFH
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regardi

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, a for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense I from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellat equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climat strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or fa beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent tt certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and frog counselors. Certain suppliers may also provide compensation to us for various marketing and administrative to our marketing channels, participating in marketing programs and supporting technology initiatives. In addi use the American Express Card or other American Express products to pay for supplier products and service relationships with suppliers and these arrangements, including levels and types of compensation and incenti recommending itineraries, we may consider a number of factors, including supplier availability and your prefi influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registrati
Travel Agency.

Privacy Statement | Visit the Centurion Card website