To: Amex Centurian Travel
From: Lesley Groff
Sent: Tue 11/14/2017 7:51:54 PM
Subject: Re: Change ticket ORWTHB

OK. thank YOU....

On Nov 14, 2017, at 2:51 PM, Natalia Molotkova <blackened out> wrote:

<u>OK. fare</u> is restricted, non refundable, change fee EUR130.00. All other tickets for her are voided. is OK?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

yes Please Issue : 1 LX 1325 B 15NOV W DME ZRH 0905A 1050A 2 LX /UA 3218 B 17NOV F ZRH EWR 1020A 0145P OPERATED BY UNITED AIRLINES 2 UA 489 B 17NOV F EWR PBI 0410P 0709P 3 LX 65 T 21NOV T MIA ZRH 0745P 1100A 3 LX 1326 T 22NOV W ZRH DME 1220P 0550P 1ADT 1545.56 1545.56 TOTAL FARE - USD 1545.56

On Nov 14, 2017, at 2:46 PM, Natalia Molotkova <████████████████████████████> wrote:

OK to switch?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com
Hours: Mon through Friday 9AM-530PM EST

OMG...no way on the first option...too expensive.

The Swiss Air is way better...she can take a 9:05am flight on 15th ...looks great

## Regards, (cont.)

On Nov 14, 2017, at 2:41 PM, Natalia Molotkova <██████████████████████████████> wrote:

Just to change return from Maimi will be$6448.96: SU2390M 15NOV W SVOZRH HK1 1020A 1210P

AF1415K 17NOV F ZRHCDG'HK1 645A 805A AF3620H 17NOV F CDGATL'HK1 910A 109P AF9040H 17NOV F ATLPBI*HK1 323P 512P

SU 111Y 21NOV T MIASVO SS1 535P 1235P

Or we can do Swiss 1 LX 1325 B 15NOV W DME ZRH 0905A 1050A

2 LX /UA 3218 B 17NOV F ZRH EWR 1020A 0145P OPERATED BY UNITED AIRLINES 2 UA 489 B 17NOV F EWR FBI 0410P 0709P

3 LX 65 T 21NOV T MIA ZRH 0745P 1100A 3 LX 1326 T 22NOV W ZRH DME 1220P 0550P 1ADT 1545.56 1545.56 TOTAL FARE - USD 1545.56

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

thanks

On Nov 14, 2017, at 2:37 PM, Natalia Molotkova <████████████████████████████████> wrote:

## OK, changing.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia <u>rroiotkova centurion con</u>

Hours: Mon through Friday 9AM-530PM EST

Jeffrey squashed the Savannah idea...he wants ███ to do TO PB and then Back from Miami for ███...DO
what price is ...but we need to issue!

## OK, changing. (cont.)

Keep ██ as is...

On Nov 14, 2017, at 2:14 PM, Natalia Molotkova <███████████████████████> wrote:

OK

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

agree..doesn't sound like Savannah is worth it. I am going to tell him all this now...
I know  wants the 10am flight over what we have now...please do change

On Nov 14, 2017, at 2:14 PM, Natalia Molotkova <█████████████████████████████> wrote:

Latest direct flight to EWR from SAV is 540pm, sold out.
815pm AA via Charlotte - sold out. I am not showing anything available for .
What should I do with existing ticket for ? Void and change outbound only to 10am?
I don't think his idea with Savanna will work.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok, 8:45pm is better...but let me see if this is something JE would consider...we need to know if | newark...let me know this , then I will ask JE.

can

On Nov 14, 2017, at 1:58 PM, Natalia Molotkova <████████████████████████████████████████> wrote:

Earliest arrival from Zurich to EWR on November 17th is 145pm, flight from EWR to Savanna is leaving at 2 through Atlanta, but still arrival to Savanna at 845pm.

Regards,
Natalia (Natasha) Molotkova

## OK, changing. (cont.)

Centurion Relationshi Mana er

Hours: Mon through Friday 9AM-530PM EST

Oh no! I have to have this done...10:42pm seems late forJeffrey to pick her up and take her back to PB...car from SVO to Zurich looks great!

On Nov 14, 2017, at 1:52 PM, Natalia Molotkova <███████████> wrote:



1 SU 2390 15NOV SVO ZRH 1020A 1210P

2 AF 1115 17NOV ZRH CDG 1030A 1150A 2 AF 3634 H17NOV CDG EWR 0120P 0423P OPERATED BY DELTA AIR LINES INC. 3 UA1291 17NOV EWR SAV 815P 1042P

4 DL 1656 21NOV PBI ATL 0140P 0334P 4 DL /AF 8517 21NOV ATL CDG 0525P 0740A OPERATED BY AIR FRANCE 4 DL /AF 8614 22NOV COG SVO 0920A 0300P OPERATED BY AIR FRANCE

She will have to get bags at EWR and check in again with United. Total $1112.94

I am <u>leaving today</u> at 5pm ET.

Checking



Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Checking.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK...a couple of things:

## OK, changing. (cont.)

1. does not want to take a 6:30am or 6:30pm flight out of Zurich...too early and too late... Jeffrey is considering going to Savannah, GA on Friday Nov. 17th in his private plane. This being said, he is 2. if there is a flight from Newark to Savannah, GA that | could take Fri. Nov. 17. He woul 3. if there is a flight from Savannah, GA to Newark that could take Fri. Nov. 17 (instead of the flight sn that later...)

On Nov 14, 2017, at 11:07 AM, Natalia Molotkova <██████████████████████████████> wrote:

this looks better for the passenger at least...let me show JE.. On Nov 14, 2017, at 11:07 AM, Natalia Molotkova a> wrote:

We can do:

1 LX     1327 15NOV DME ZRH 0630P 0810P

2 LX  3218 17NOV ZRH EWR 1020A 0145P
OPERATED BY UNITED AIRLINES
2 UA      489 17NOV EWR PBI 0410P 0709P

3 LX       65 21NOV MIA ZRH 0745P 1100A
3 LX     1326 22NOV ZRH DME 1220P 0550P

TOTAL FARE - USD 1545.56

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## OK, changing. (cont.)

<table><tr><th>don't kill me...
Jeffrey just sent me:</th><th></th></tr><tr><td>it should be zurich to palm and miami to moscow</td><td></td></tr><tr><td>I will just kill myself...can you do this for him?</td><td></td></tr><tr><td>On Nov 14, 2017, at 10:45 AM, Natalia Molotkova &lt;</td><td>wrote:</td></tr><tr><td>thanks</td><td></td></tr><tr><td>On Nov 14, 2017, at 10:45 AM, Natalia Molotkova &lt;</td><td>wrote:</td></tr><tr><td>Yes.</td><td></td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>natalia.molotkova@centurion.com</u></td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>she will be able to check one bag, correct?</td><td></td></tr><tr><td>On Nov 14, 2017, at 9:13 AM, Natalia Molotkova &lt;</td><td>&gt; wrote:</td></tr><tr><td>ok</td><td></td></tr><tr><td>On Nov 14, 2017, at 10:23 AM, Natalia Molotkova &lt;</td><td>&gt; wrote:</td></tr><tr><td>Change fee is EUR 100.00</td><td></td></tr><tr><td>Regards,</td><td></td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>natalia.molotkova@centurion.com</u></td><td></td></tr><tr><td>Hours: Mon through Friday 9AM-530PM EST</td><td></td></tr><tr><td>it is our lucky day! thank you!</td><td></td></tr></table>

## OK, changing. (cont.)

On Nov 14, 2017, at 10:03 AM, Natalia Molotkova <███████████████████> wrote:

Issuing, fare is now lower - it does happen - $917.84, non refundable.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

lets do it please issue... I think we can just leave Karyna's flight be, will let you know if he wants her earlier.

On Nov 14, 2017, at 9:13 AM, Natalia Molotkova <█████████████████████████████> wrote:

- 1 SU 2392 15NOV SVO ZRH 0730P 0900P

2 AF 1415 17NOV ZRH CDG 0645A 0805A 2 AF /DL 3620 17NOV CDG ATL 0910A 0109P MD OPERATED BY DELTA AIR LINES INC. 2 AF /DL 9040 M 17NOV F ATL PBI 0323P 0512P OPERATED BY DELTA AIR LINES INC.

3 DL 845 21NOV FBI ATL 1225P 0218P 3 DL /AF 8517 21NOV ATL CDG 0525P 0740A OPERATED BY AIR FRANCE 3 DL /AF 8614 22NOV W CDG SVO 0920A 0300P OPERATED BY AIR FRANCE

TOTAL FARE - USD 1261.84

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com

Hours: Mon through Friday 9AM-530PM EST

Morning, on it.

Regards,
Natalia (Natasha) Molotkova

## OK, changing. (cont.)

Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Good morning! Deep breath and stretch ...
Now you can Read: jeffrey wants to fly ██████████████ in and out of PB. Can you check the flights again
Great. Less possible issues day of travel!)... yesterday you found flights through Atlanta and on/out of PB. Pl
Karyna Flight. We will worry about that later! Thank you! (Go get some ☕⎕)!

Sent from my iPhone

Begin forwarded message:

From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary INCL TICKETNO for:  15NOV17 ORWTHB
Date: November 13, 2017 at 2:40:51 PM EST
To:

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View your Trips

American Express Travel ███████
Record Locator

E-Ticket Number(s)
PONOM/A Ticket: ███████████████

Wednesday 15 Nov 17

## OK, changing. (cont.)

## Other Information

CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

## Other Information

A VISA IS REQUIRED FOR ENTRY INTO SWITZERLAND, USA

## Flight Information

<table><tr><th></th><th>Date </th><th>15 Nov 2017</th></tr><tr><td></td><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td></td><td>Airline Record Locator</td><td></td></tr><tr><td></td><td>Flight/Class </td><td>M Economy Class</td></tr><tr><td></td><td>Origin </td><td>Moscow, Domodedovo</td></tr><tr><td></td><td>Destination </td><td>Zurich, Zurich-Kloten</td></tr><tr><td></td><td>Departing </td><td>09:05 AM</td></tr><tr><td></td><td>Arriving </td><td>10:50 AM</td></tr><tr><td></td><td>Estimated Time</td><td>3 Hrs 45 Mins</td></tr><tr><td></td><td>Stops </td><td>Non-stop </td></tr><tr><td></td><td>Seats </td><td>Unassigned </td></tr><tr><td></td><td>Confirmed </td><td></td></tr></table>

## Friday 17 Nov 17

## Flight Information

<table><tr><th>Date </th><th>17 Nov 2017</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>Mit M Economy Class</td></tr><tr><td>Origin </td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Destination </td><td>Miami, Miami International</td></tr><tr><td>Departing </td><td>09:50 AM</td></tr><tr><td>Arriving </td><td>02:35 PM</td></tr><tr><td>Estimated Time</td><td>10 Hrs 45 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>Unassigned </td></tr><tr><td>Confirmed </td><td></td></tr><tr><td>Tuesday 21 Nov 17</td><td></td></tr><tr><td>Flight Information</td><td></td></tr></table>

## Flight Information (cont.)

<table><tr><th>Date</th><th>21 Nov 2017</th></tr><tr><td>Airline</td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td><u>079DK8</u></td></tr><tr><td>Flight/Class</td><td>T Economy Class</td></tr><tr><td>Origin</td><td>Miami, Miami International</td></tr><tr><td>Destination</td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Departing</td><td>07:45 PM</td></tr><tr><td>Arriving</td><td>11:00 AM / 22 Nov 2017</td></tr><tr><td>Estimated Time</td><td>9 Hrs 15 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>Unassigned</td></tr><tr><td>Confirmed</td><td></td></tr></table>

## Wednesday 22 Nov 17

## Flight Information

<table><tr><th>Date </th><th>22 Nov 2017</th></tr><tr><td>Airline </td><td>Swiss International Airlines</td></tr><tr><td>Airline Record Locator</td><td>O79DK8 </td></tr><tr><td>Flight/Class </td><td>conomy Class</td></tr><tr><td>Origin </td><td>Zurich, Zurich-Kloten</td></tr><tr><td>Destination </td><td>Moscow, Domodedovo</td></tr><tr><td>Departing </td><td>12:20 PM</td></tr><tr><td>Arriving </td><td>05:50 PM</td></tr><tr><td>Estimated Time</td><td>3 Hrs 30 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>Unassigned </td></tr><tr><td>Confirmed </td><td></td></tr></table>

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