To: 
From: Natalia Molotkova
Sent: Wed 9/26/2018 5:34:56 PM
Subject: Change tickets VRTHNP

Title: American Express ®

Before you emailed it to me as one line, no separation where first name, where second. Can you ask them if they had problem with outbound flight with the name like it is in the record?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

'List send me an email stating the belwo re their names....does it matter?

But correct name. On P it is:

On Sep 26, 2018, at 9:46 AM, Natalia Molotkova <████████████████████████████████████>
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $414.00 (add collect, exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Fri 28 Sep - American Airlines 44 - Economy - 7h 35m Departing: New York John F Kennedy Airport, (JFK) at 6.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

darn...ok...then we change to the same flight back but on Friday...thank you!

Only one direct flight per day - evening - with Americans. Even connecting flight not going to work, due to lor arrival to Paris is only 50 minutes earlier than direct.

None of the airlines have morning flights from NYC to Paris, only over night.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
is there a morning flight also on Friday?
Yes, there is  6:10pm departure flight from JFK on September 28 Friday, add collect will be $212.00 per tick

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We need to change:  tickets to return to Paris on Friday. Is there a morning flight

Currently they are to depart Saturday
6:10pm:  to depart JFK via AA#44 (Rec. Loc#VRTHNP)

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## thank you!

On Sep 26, 2018, at 9:53 AM, Natalia Molotkova
wrote:

Exchange should be done by the end of today.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please change the tickets as stated below. thanks
On Sep 26, 2018, at 9:46 AM, Natalia Molotkova

On Sep 26, 2018, at 9:46 AM, Natalia Molotkova <██████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $414.00 (add collect, exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Fri 28 Sep - American Airlines 44 - Economy - 7h 35m
Departing: New York John F Kennedy Airport, (JFK) at 6.10pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████████████
Hours: Mon through Friday 9AM-530PM EST

darn...ok...then we change to the same flight back but on Friday...thank you!

Only one direct flight per day - evening - with Americans. Even connecting flight not going to work, du
arrival to Paris is only 50 minutes earlier than direct.

None of the airlines have morning flights from NYC to Paris, only over night.

Regards,
Natalia (Natasha) Molotkova

## thank you! (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there a morning flight also on Friday?

Yes, there is 6:10pm departure flight from JFK on September 28 Friday, add collect will be $212.00 r

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We need to change:  tickets to return to Paris on Friday. Is there a morn
Currently they are to depart Saturday
6:10pm:  to depart JFK via AA#44 (Rec. Loc#VRTHNP)
Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the serv and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $414.00 (add collect, exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Fri 28 Sep - American Airlines 44 - Economy - 7h 35m Departing: New York John F Kennedy Airport, (JFK) at 6.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

darn...ok...then we change to the same flight back but on Friday...thank you!

Only one direct flight per day - evening - with Americans. Even connecting flight not going to work, due to lor to Paris is only 50 minutes earlier than direct.

None of the airlines have morning flights from NYC to Paris, only over night.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there a morning flight also on Friday?

Yes, there is 6:10pm departure flight from JFK on September 28 Friday, add collect will be $212.00 per tick.

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We need to change  tickets to return to Paris on Friday. Is there a morning flig

Currently they are to depart Saturday
6:10pm  to depart JFK via AA#44 (Rec. Loc#VRTHNP)

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

## Regards, (cont.)

service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you
We reserve the right to note profile and preference data for servicing purposes.

Exchange should be done by the end of today.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please change the tickets as stated below. thanks

On Sep 26, 2018, at 9:46 AM, Natalia Molotkova ██████████████████████████████
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $414.00 (add collect, exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Fri 28 Sep - American Airlines 44 - Economy - 7h 35m
Departing: New York John F Kennedy Airport, (JFK) at 6.10pm
Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
Hours: Mon through Friday 9AM-530PM EST

darn...ok...then we change to the same flight back but on Friday...thank you!

Only one direct flight per day - evening - with Americans. Even connecting flight not going to work, due to lo
arrival to Paris is only 50 minutes earlier than direct.

## Regards, (cont.)

None of the airlines have morning flights from NYC to Paris, only over night.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there a morning flight also on Friday?

Yes, there is 6:10pm departure flight from JFK on September 28 Friday, add collect will be $212.00 per tick

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We need to change  tickets to return to Paris on Friday. Is there a morning flig
Currently they are to depart Saturday
6:10pm  to depart JFK via AA#44 (Rec. Loc#VRTHNP)
Sent from my iPhone

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $414.00 (add collect, exchange).

• Ticket is non-refundable, EUR180.00 change penalty applies plus difference in fare

• Fri 28 Sep - American Airlines 44 - Economy - 7h 35m
Departing: New York John F Kennedy Airport, (JFK) at 6.10pm

## Regards, (cont.)

Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.45am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

darn...ok...then we change to the same flight back but on Friday...thank you!

Only one direct flight per day - evening - with Americans. Even connecting flight not going to work, due to long waiting time in Charlotte and arrival to Paris is only 50 minutes earlier than direct.

None of the airlines have morning flights from NYC to Paris, only over night.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is there a morning flight also on Friday?

Yes, there is 6:10pm departure flight from JFK on September 28 Friday, add collect will be 6212.00 per ticket.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Morning. We need to change ████████████ tickets to return to Paris on Friday. Is there a
morning flight they can take? ████████████

Currently they are to depart Saturday
6:10pm  to depart JFK via AA#44 (Rec. Loc#VRTHNP)

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only
remedy for any claims relating to services or products provided by the service provider is against the service provider and not
against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the
right to note profile and preference data for servicing purposes.