To: Amex Centurian Travel[██████████████████████████]
From: Lesley Groff
Sent: Fri 5/18/2018 10:09:53 PM
Subject: Re: Cancel Ticket for Karyna & ████ May 24th ███████████

is this a Biz scat again?

On May 18, 2018, at 6:06 PM, Natalia Molotkova <blackened out> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $43.80.

• Non-refundable, $200.00 change penalty plus difference in fare.

• Outbound

## Mon 21 May - Delta 2871 - First - 3h 12m

Departing: New York La Guardia Airport, (LGA) at 6.55pm

Arriving: Palm Beach Intl Airport, West Palm Beach (PBI) at 10.07pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Issue the Delta arriving 10:07pm and use credit!

On May 18, 2018, at 5:50 PM, Natalia Molotkova <██████████████████████████> wrote:

OK
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you for your email. I am currently out of the office.

Thank you! hang in...be right back to you!

On May 18, 2018, at 5:50 PM, Natalia Molotkova <██████████████████████████████> wrote:

## Mon 21 May - Delta 2871 - First - 3h 12m (cont.)

We can do Delta DL 287 LGA PBI 655P 1007P and use credit or United UA 1559 EWR PBI 500P 758P UA 1764 EWR PBI 700P 951P P.S.: disregard my out of the office respond, I will finish that.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please get a ticket for Karyna from NY TO PB on Monday May 21st in the evening...arrive around 9pm

On May 18, 2018, at 5:08 PM, Natalia Molotkova <████████████████████████████> wrote:

Ok, not touching Karyna's record fro now.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hold up!!! Jeffrey may want Karyna to fly from NY to PB on Monday May 21~~!! not to STT on May 21. I w

On May 18, 2018, at 4:52 PM, Natalia Molotkova <██████████████████████> wrote:

super!

On May 18, 2018, at 4:52 PM, Natalia Molotkova <██████████████████████> wrote:

MI is cancelled, credit with Delta till May 8 2019 of $584.40, working on Karyna's. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Mon 21 May - Delta 2871 - First - 3h 12m (cont.)

- Passenger: SHULIAK / KARYNA
- Agency: American Express Travel (Record Locator: [redacted])
- Date: Thursday, 24 May 2018
- Other: CITIZENS OF [redacted] MUST CARRY A VALID PASSPORT

| Field | Value |
|---|---|
| Airline | Delta Air Lines |
| Airline Record Locator | [redacted] |
| Flight / Class | DL 4031 Business Class |
| Origin | New York, John F Kennedy International (JFK) |
| Destination | Charlotte Amalie, Cyril E King Airport (STT) |
| Departing | 08:35 AM |
| Arriving | 12:42 PM |
| Departure Terminal | Terminal 4 |
| Estimated Time | 4 Hrs 7 Mins |
| Stops | Non-stop |
| Seats | 5A, 5B |
| Status | Confirmed |

- Notes: Message at top indicates Karyna and another passenger will not take the flight and asks about cancel/refund/exchange. American Express travel advisory link to www.visacentral.com/amex.

## Mon 21 May - Delta 2871 - First - 3h 12m (cont.)

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