- To: [redacted]
- From: [redacted] (Centurion Relationship Manager)
- Sent: Fri 6/22/2018 12:16:45 PM
- Subject: WE may need to change flight to tomorrow (Sat. June 23!)
- Title: American Express ®

Key message excerpts:
- "So much to do before I leave..... Regards, [redacted]"
- Hours: Mon through Friday 9AM–5:30PM EST
- Traveler prefers to keep the ticket as is and prefers to go on Sunday; sender will report if anything changes.
- "Ticket we issued is non-changeable (I sent you disclosure, you agreed). We will have to issue new ticket."

Flight options / times mentioned:
| Option | Flight | Route | Departure | Arrival | Notes |
|---|---:|---|---:|---:|---|
| AF | AF 1653 | KBP → CDG | 6:10 AM | 8:35 AM | one seat left |
| PS | PS 127 | KBP → CDG | 9:55 AM | 12:20 PM |  |

Other notes:
- Request to see if passenger can arrive Paris earlier (example: arrive ~10:00 AM).
- Mention of arrival: 5:05 PM [redacted] to arrive CDG via AF#1753 (Rec. Loc# GKOVON). 
- Message includes "Sent from my iPhone."

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American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express IN and you acknowledge that Amoncan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and : not against American Express. You are responsible for any purchases, shipping charges andicir fees you authorize. we reserve the right to note profile and preference data for servicing purposes.



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