To: Amex Centurian Trave From: Sent: Wed 10/31/2018 8:30:40 PM Subject: Re: Expedia travel confirmation - Nov 4 - (Itinerary # 7388995174855)

ok ...thanks

On Oct 31, 2018, at 4:29 PM, Natalia Molotkova
<█████████████████████████████████████████ wrote:

Called hotel, went to voice mail, will be calling tomorrow, email is not going though.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi. Mana.er

Hours: Mon through Friday 9AM-530PM EST

Thank you, will call hotel.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

If you could call them and get me the CC form, would be fantastic!

Begin forwarded message:

From: Subject: Fwd: Expedia travel confirmation - Nov 4 - (Itinerary # 7388995174855) Date: October 31. 2018 at 12:43:59 PM EDT To:

Begin forwarded message:

From: <u>"Exoedia.comm</u> <u><Expedia</u> <u>expediamail.com></u> Subject: Expedia travel confirmation <u>-</u> Nov 4 <u>-</u> (Itinerary # 7388995174855) Date: October 31 2018 at 12:05:51 EDT To:

## Thanks!

Your reservation is confirmed. No need to call to reconfirm.

Relais Piazza Signoria, Florence
Nov 4, 2018 - Nov 7, 2018

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Hotel overview
Relais Piazza Signoria
Via Vacchereccia 3, Florence
 View hotel
 Map and
 Message hotel

Reservation dates
Nov 4, 2018 - Nov 7, 2018

Itinerary #
7388995174855

## Thanks! (cont.)

Get protection in case of last-minute cancellations or missed hotel nights
[ ] Protect my hotel
Expires 24 hours after confirmation of hotel booking

## Check-in and Check-out

<table><tr><th>Check-in time</th><th>Check-out time</th></tr><tr><td>2 PM</td><td>11 AM</td></tr><tr><td>Check-in policies</td><td></td></tr><tr><td>Check-in time starts at 2 PM</td><td></td></tr><tr><td>Check-in time ends at 6 PM</td><td></td></tr><tr><td colspan="2">If a late check-in is planned, contact this property directly for their late d</td></tr></table>

## Special instructions

If you are planning to arrive after 6 PM please contact the property in ad information on the booking confirmation.

## Room

## Guests

Reserved for

2 adults

<table><tr><th>Room </th><th>Included amenities</th></tr><tr><td>Penthouse (Signoria)</td><td>Free Wireless Internet</td></tr></table>

Room requests
1 King Bed
Non-smoking room

## Message hotel

## Message hotel (cont.)

Price summary
Price breakdown
Room price: €726.00
3 nights: €242.00 /night
Taxes: included

Estimated Total: €744.00 ($843.92)*
Collected by the hotel

*The hotel will charge you the full amount including all taxes and fees in the local curren in USD are estimated based on today's exchange rates which may vary at the time of trz may charge a foreign transaction fee.

## Additional hotel fees

The below fees and deposits only apply if they are not included in your

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 n. not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, i example, based on length of stay or the room you book.

The price shown above DOES NOT include any applicable hotel service
optional incidentals (such as minibar snacks or telephone calls), or regul
The hotel will assess these fees, charges, and surcharges upon check-c

Rules and restrictions

## Cancellations and changes

If you cancel or change your plans, please cancel your reservation in ac property's cancellation policies to avoid a no-show charge.

Cancellations or changes made after 11:59pm (Central Europe Daylight

## Cancellations and changes (cont.)

2018 or no-shows are subject to a property fee equal to the first nights r; fees.

## Pricing and Payment

## Hotel fees

The price DOES NOT include any applicable hotel service fees, charges incidentals (such as minibar snacks or telephone calls), or regulatory sur will assess these fees, charges, and surcharges upon check-out.

## Guest Charges and Room Capacity

Base rate is for 2 guests.

If rates are listed below, they may be quoted in the currency of the courr property is located.

Total maximum number of guests per room/unit is 2.

Maximum number of adults per room/unit is 2.

Maximum number of infants per room/unit is 1.

This property considers guests aged 2 and under, at time of travel, to be

Availability of accommodation in the same property for extra guests is nc

The fee for extra adults is EUR70.00 per person.

## More help

## About the Hotel

For special requests or questions about <u>the</u> property, please call the hot <u>Message hotel</u>

Complete your trip

## About the Hotel (cont.)

- Top-left card:
  - Headline: "Avoid the stress of traffic!"
  - Subtext: "Let someone else do the driving"
  - Link text: "Get a ride"

- Top-right card:
  - Headline: "Make it fun!!"
  - Subtext: "Explore activities in Florence"
  - Link text: "Get activities"

- Bottom-left card:
  - Headline: "How will you get there?"
  - Subtext: "Find exclusive low-cost fares with major airlines"
  - Link text: "Book your flight"

- Bottom-right card:
  - Headline: "How will you get around?"
  - Subtext (partial): "Explore Florence with you..."
  - Link text: "Rent a car"

- Footer text:
  - "Please do not reply to this message. This email was sent from a notification-only email..."
  - "You are viewing this transactional email based on a recent booking or account-related u..."
  - EMLCID string (visible portion): "EMLCID=US.PT.EVENTTRIGGEREDMAILING.ENSPURCHASECONFIRMATION...KEY93688223691.PAIDX.LANGEN_US.MCIDX.TEST1.VERSX.MIDSX"

## About the Hotel (cont.)

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