<table><tr><th>To: </th><th></th></tr><tr><td>Cc:</td><td>Jojo fontanilla</td></tr><tr><td>From:</td><td>Meiwin Dela cruz</td></tr><tr><td>Sent</td><td>Mon 5/22/2017 2:32:09 PM</td></tr><tr><td>Subject</td><td>Re: FedEx Shipment 779172758591 Delivery Exception</td></tr></table>

I got the package. Will send it to the Island.

Merwin Dela Cruz

On May 22, 2017, at 10:12 AM, otc:

Ok thx.

Sent from my iPhone

On May 22, 2017, at 10:11 AM, Merwin Dela cruz <██████████████████████████> wrote:

Hi

[ ]

I requested for the package to be re delivered this morning. I don't know why this keeps happening. I was here at that time. I will let you know once I receive it.

Thanks

On May 22, 2017, at 9:39 AM
wrote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

| Field | Value |
|---|---|
| From | [redacted] (black box) |
| Subject | FedEx Shipment 779172758591 Delivery Exception |
| Carrier | FedEx |
| Tracking number | 779172758591 |
| Date & time | May 22, 2017 at 9:38:26 AM EDT |
| Redactions/notes | Sender and message body heavily redacted (black boxes) |

The image shows a tall rectangle with two overlapping triangles.

## e were unable to complete delivery
package

ee "Resolving Delivery Issues" for recommended acti

ee "Preparing for Delivery" for helpful tips

racking # 779172758591

Ship date: Thu, 5/18/2017
Scheduled delivery: Mon, 5/22/2017 by 8:00 pm
Delivery exception

## hipment Facts

The image is a blank gray texture. There is no data or information to extract. The text indicates that FedEx attempted to deliver a shipment but was unable to complete the delivery.


FedEx attempted, but was unable to complete delivery of the following shipment:

<table><tr><th>Tracking number:</th><th><u>779172758591</u> </th></tr><tr><td>Status: </td><td>Delivery exception</td></tr><tr><td><mark>Reference:</mark> </td><td><mark>SAMPLE PANEL</mark></td></tr><tr><td>Service type:</td><td>FedEx International Priority</td></tr><tr><td><mark>Packaging type:</mark></td><td><mark>Your Packaging</mark></td></tr><tr><td>Number of pieces:</td><td>1 </td></tr><tr><td><mark>Weight:</mark> </td><td><mark>1.00 lb.</mark></td></tr><tr><td>Special handling/Services:</td><td>Deliver Weekday</td></tr><tr><td><mark>Standard transit:</mark></td><td><mark>5/19/2017 by 10:30 am</mark></td></tr></table>

## Resolving Delivery Issues

The reason delivery was not completed is outlined below Where applicable. resolution recommendations are also provided.

## Resolving Delivery Issues (cont.)

- Not a chart — no axes, legend, or labels present.
- Image shows a tall, narrow, speckled/gray textured area (appears to be a blank page/scan).
- No readable text, numbers, or identifiable objects/people.
- Right edge has a small darker vertical strip (possible crop/scrollbar).
- Orientation: portrait; very high aspect ratio.

## Exception Reason Recommended Action

1 Customer not Door tag will provide the time and address
Available or of the FedEx location where you may pick
Business up your shipment. and also indicate if
Closed another delivery attempt will be made.

## Preparing for Delivery

To help ensure successful delivery of your shipment. please review the below

## Won't be in?

You may be able to hold your delivery at a convenient FedEx

World Service Center or FedEx Office location for pick up. Track

your shipment to determine Hold at FedEx location availability.

Please do not respond to this message. This email was sent from an unattended mailbox. This rep approximately 8:38 AM CDT on 05/22/2017.

All weights are estimated.

The shipment is scheduled for delivery on or before the scheduled delivery displayed above. FedEx does not guarantee or delay claim requests based on the scheduled delivery. Please see the FedEx Service Guide for more information about FedEx service, including the FedEx Money-Back Guarantee, or contact your FedEx customer support representative.

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