To: ██████████████████████████████████████
From: Natalia Molotkova
Sent: Fri 4/26/2019 4:17:17 PM
Subject: Change Krystyna Pyszkova's return ticket to Prague to earlier!

Title: American Express ®

Thank you!!! All done.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Ok sorry. Yes you may issue. ( I went back and replied also )

Sent from my iPhone

Lesley, I issued new ticket and VOIDED old one, but still need your authorization, please.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

You did not authorize ticketing. That is why, no need to call anyone.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Do I need to contact her? Why do you ask ‘all ok’?

Sent from my iPhone

All OK?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

██████, please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Great. Issue ticket as stated below. Thx

Sent from my iPhone

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Thx
Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

Amencan Express uses 3rd party concierge service providers who are not authonzed to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims rotating to saviors or products provided by the service provider is against the service provider and not against Amencan Express. You are responsible for any purchases. shipping charges and/or fees you authorize. Wo roservo the right to note profit° and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 lam flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andier fees you \ <mark>-</mark> authorize. We reserve the right to note profile and preference data for servicing purposes.



Ok

Sent from my iPhone

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

please respond.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   She needs to change Krystyna Pyszkova's return ticket to Prague (AF1382, 7 am flight from Paris).
*   The flight arrives in Prague at 8:40 am on Sunday, April 28th.
*   Record Locator is #VRKVSO.
*   Total air reservation cost: $497.50.
*   Flight details: Air France 1382 (operated by JOON), departing from Paris Charles de Gaulle Airport (CDG) at 7:00 am and arriving at Prague Vaclav Havel Airport (PRG) at 8:40 am.

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against Amencan Express. You aro responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. L,

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

**Key Information:**

*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Working Hours:** Mon - Fri 9AM-530PM EST
*   **Reservation Details:**
    *   Total air reservation cost: $497.50 (taxes and fees included).
    *   Ticket is refundable (changes subject to fare difference).
    *   Code share: JOON
*   **Flight Details:**
    *   Date: Sun, 28 Apr
    *   Airline: Air France 1382 - Business (1h 40m) OPERATED BY JOON
    *   Departure: Paris Charles de Gaulle Airport (CDG) at 7:00 am
    *   Arrival: Prague Vaclav Havel Airport (PRG) at 8:40 am

The sender requests authorization to proceed with the reservation.

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 lam flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

<u>Privacy Statement I Visit the Centurion Card website</u>

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



All OK?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

Key entities and details from the email:

*   Sender/Agent: Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Subject: Flight reservation requiring confirmation.
*   Flight details: Air France 1382, April 28th from Paris (CDG) to Prague (PRG).
*   Total cost: $497.50.
*   Ticket: Refundable, changes subject to fare difference.
*   Code Share: JOON
*   Operating Hours: Mon-Fri 9 AM-5:30 PM EST

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

Key information:

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager.
*   **Hours:** Monday through Friday, 9 AM-5:30 PM EST.
*   **Request:** Change Krystyna Pyszkova's return ticket to Prague, AF1382 7 am flight from Paris to Prague, arriving 8:40 am on Sunday, April 28th. Record Locator is VRKVSO.
*   Original return was voided from yesterday.
*   American Express is mentioned in the context of using 3rd party concierge services.

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

• **Sun, 28 Apr - Air France 1382 - Business - 1h 40m**
OPERATED BY JOON
Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am
Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████
██████████████████████

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████
██████████████████████

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

## • Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON (cont.)

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackncAvIedge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andier teas you authorize. We reserve the right to note profile and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

*   **Request:** Krystyna Pyszkova's return ticket change. Flight AF1382 from Paris to Prague, arriving on Sunday April 28th at 8:40 am.
*   **Email 1 Sender**: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Issue:** "You did not authorize ticketing".
*   **Operating Hours:** Mon through Friday 9AM-530PM EST.

## Regards, (cont.)

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Do I need to contact her? Why do you ask 'all ok'?

Sent from my iPhone

All OK?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was
checked in.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

████████████████████████████████
████████████████████████████████

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

## Regards, (cont.)

please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

Key entities:
*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager
*   **Krystyna Pyszkova:** Ticket to Prague to be changed
*   **Air France Flight:** AF1382
*   **Date:** Sunday April 28th
*   **Departing:** Paris Charles de Gaulle Airport (CDG) at 7:00 am
*   **Arriving:** Prague Vaclav Havel Airport (PRG) at 8:40 am
*   **Total air reservation:** $497.50
*   **Code Share:** JOON

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

## Regards, (cont.)

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO
thanks

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express
and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and
the only remedy for any claims relating to services or products provided by the service provider is against the service
provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you
authorize. We reserve the right to note profile and preference data for servicing purposes.

Ok
Sent from my iPhone

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was
checked in.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do

## Regards, (cont.)

Key Information:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Subject:** Statement/Request for authorization
*   **Flight Details:** Air France 1382, Business class, operated by JOON. April 28th, from Paris (CDG) to Prague (PRG).
*   **Cost:** $497.50 (Total air reservation, including taxes and fees)
*   **Refundable:** Ticket is refundable, changes subject to fare difference.
*   **Office Hours:** Monday through Friday 9AM-5:30 PM EST

## Regards, (cont.)

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Great. Issue ticket as stated below. Thx

Sent from my iPhone

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

## Regards, (cont.)

## Sun, 28 Apr - Air France 1382 - Business - 1h 40m

OPERATED BY JOON Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO
thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the

## Regards, (cont.)

service provider and not against Amencan Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDO) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

## Regards, (cont.)

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



All OK?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

lease respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

## • Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

## • Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Great. Issue ticket as stated below. Thx

## • Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON (cont.)

## Sent from my iPhone

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON
Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am
Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

## Sent from my iPhone (cont.)

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>Imencanextaress comiphishing.</u> 2015 American Express. All nghts reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express IN and you acknowledge that Amoncen Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. •/





please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express : and you acknowledge that American ExpressIs in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and'or foes you authonzo. Wo reserve the right to note profile and preference data for servicing purposes.



issued new ticket and VOIDED old one, but still need your authorization, please.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

You did not authorize ticketing. That is why, no need to call anyone.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Do I need to contact her? Why do you ask 'all ok'?

Sent from my iPhone

All OK?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Key information from the image:

*   Total air reservation cost: $497.50
*   Air France 1382, April 28. Operated by JOON
*   Departing from Paris (CDG) at 7:00 am, arriving at Prague (PRG) at 8:40 am.
*   Centurion Relationship Manager Natalia (Natasha) Molotkova.
*   Hours: Monday-Friday 9AM-530PM EST.
*   Ticket is refundable, changes are subject to difference in fare.
*   Code Share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Great. Issue ticket as stated below. Thx

Sent from my iPhone

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

██████████████████
██████████████████
██████████████████

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Egress and you acknowledge that American Express is in no way responsible or liable far the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Ok
Sent from my iPhone

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

lease respond.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx
Sent from my iPhone

On it.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail. please visit us at <u>arnericanexpress convphishing.</u> 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express Is in no way responsible or liable for the actions of tho service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. We reserve the right to note profile and preference data for servicing purposes.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m OPERATED BY JOON (cont.)

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Great. Issue ticket as stated below. Thx

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Sent from my iPhone

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m

OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

████████████████████
Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m

OPERATED BY JOON Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am
flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 40m (cont.)

All OK?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Yes. Outbound on old record, I am just calling Czech air to open her ticket, due to she was checked in.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

So the outbound remains on Yesterdays record locator? Nothing changed there correct? Do issue to get a statement like thanks

Sent from my iPhone

ease respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

	- Code share: JOON

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## • Sun, 28 Apr - Air France 1382 - Business - lh 4Om OPERATED BY JOON

Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am Arriving: Prague Vaclav Havel Airport (PRO) at 8:40 am

Please reply to this email and provide your authorization to proceed.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

██████████████████████████████████
██████████████████████████████████

Hours: Mon through Friday 9AM-530PM EST

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Key details:

*   Flight from Paris to Prague arriving 8:40 AM on Sunday, April 28th.
*   Total air reservation, including taxes and fees: $497.50.
*   Air France 1382 (Code Share: JOON): Paris (CDG) at 7:00 AM to Prague (PRG) at 8:40 AM (1h 40m flight)
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Customer must provide authorization to proceed.
*   Hours: Mon through Friday 9AM-530PM EST

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



please respond.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████████████████
██████████████████████████████
██████████████████████████████
██████████████████████████████
Hours: Mon through Friday 9AM-530PM EST

Voided original return from yesterday.

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $497.50.

• Ticket is refundable, changes are subject to difference in fare.

• Code share: JOON

• Sun, 28 Apr - Air France 1382 - Business - 1h 40m
OPERATED BY JOON
Departing: Paris Charles de Gaulle Airport (CDG) at 7:00 am
Arriving: Prague Vaclav Havel Airport (PRG) at 8:40 am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
██████████████████
██████████████████

Hours: Mon through Friday 9AM-530PM EST

Thx

Sent from my iPhone

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
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Hours: Mon through Friday 9AM-530PM EST

Morning! we need to change Krystyna Pyszkova’s return ticket to Prague to the AF1382 7am flight

# Morning! we need to change Krystyna Pyszkova's return ticket to Prague to the AF1382 7am flight from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO (cont.)

## Regards, (cont.)

# from Paris to Prague arriving 8:40am on Sunday April 28th please. Rec. Loc#VRKVSO

thanks

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