To: Natalia Molotkova
From: 
Sent: Tue 11/27/2018 2:11:10 PM
Subject: Re: VOID ticket for Cesar/Freddy (Rec. Loc FQIYLQ)

Thx

Sent from my iPhone

On Nov 27, 2018, at 9:07 AM, Natalia Molotkova ████████████████████ wrote:

- Sender: [name redacted], Centurion Relationship Manager
- Contact: (877) ***-0987
- Hours: Mon–Fri 9AM–5:30PM EST
- Repeated signature block appears twice (includes a blacked-out line)
- Short notes in message body: "Done.", "Thx", "OK", "Sent from my iPhone"
- Action request: "Please VOID the ticket for two passengers (names redacted). Will reschedule next week when a staff member (name redacted) is back on the island; void for now as timing is unknown. Thanks, [signature redacted]."
- Image contains two blacked-out/redacted blocks hiding additional contact/details.

Begin forwarded message:
From: "American Express Travel" <itinerary@myamextravel.com>
Subject: Itinerary for MAGALLON/CESAR 27NOV18 FQIYLQ
Date: November 26, 2018 at 1:36:57 PM EST

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR: FQIYLQ

YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Fort Lauderdale to Orlando
FLIGHT 3M 67

## DEPARTING

Tue. Nov 27 2018. 06:25 PM
Fort Lauderdale
Fort Lauderdale/hollywood International (FLL)

## ARRIVING

Tue. Nov 27 2018. 07:50 PM
Orlando
Orlando International (MCO)

Silver Airways

Operatad By Silver Airways

Non-stop
Duration:1 Hr 25 Mins
Departure Terminal:Terminal 1

## FLIGHT INFORMATION

E Economy Class
Saab Sf340a/340B
Baggage: NIL per adult

## FLIGHT CONFIRMATION

Silver Airways: HEEDNR

## FLIGHT CONFIRMATION (cont.)

## Orlando to San Juan

FLIGHT 66 933

## DEPARTING

Tue, Nov 27 2018, 11:55 PM
Orlando
Orlando International (MCO)

## ARRIVING

Wed, Nov 28 2018, 03:32 AM
San Juan
Luis Munoz Marin hill (SJU)

Jetblue Airways

Operated By Jetbue Airways

Non-stop
Duration:2 Hrs 37 Mins
Arrival Terminal:Terminal A

## FLIGHT INFORMATION

Y Economy Class
Embraer 190

## FLIGHT CONFIRMATION

Jetblue Airways: OKPFNS

San Juan to Charlotte Amalie
FLIGHT B6 1236

## FLIGHT CONFIRMATION (cont.)

## DEPARTING

DEPARTING

Wed, Nov 28 2018, 07:05 AM
San Juan
Luis Munoz Marin Intl (SJU)

ARRIVING

Wed, Nov 28 2018, 07:40 AM
Charlotte Amalie
Cyril E King Airport (STT)

Jetblue Airways

Operated By Jetblue Airways

Non-stop
Duration:35 Mins
Departure Terminal:Terminal A

FLIGHT INFORMATION

Y Economy Class
Embraer 190

FLIGHT CONFIRMATION

Jetblue Airways: OKPFNS

Charlotte Amalie to Miami

FLIGHT AA 1391

## DEPARTING (cont.)

DEPARTING

Wed, Nov 28 2018, 04:53 PM
Charlotte Amalie
Cyril E King Airport (STT)

ARRIVING

Wed, Nov 28 2018, 06:55 PM
Miami
Miami International (MIA)

American Airlines

Operated By American Airlines

Non-stop
Duration: 3 Hrs 2 Mins

FLIGHT INFORMATION

M Economy Class
Boeing 757-200/300
Meals: Food-Bev/Pur
Baggage: NIL per adult

FLIGHT CONFIRMATION

American Airlines: FQIYLQ

TRAVELLER INFORMATION

CESAR MAGALLON

## DEPARTING (cont.)

## FREDDY IVAN OCHOA

- Heading: NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE
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  - 1-800-333-AMEX (toll-free)
  - 1-715-343-7977 (direct-dial collect)
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- See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: (placeholder)

## FREDDY IVAN OCHOA (cont.)

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes, floods, climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

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## FREDDY IVAN OCHOA (cont.)

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