To:

From: Natalia Molotkova

Sent: Mon 10/30/2017 8:34:43 PM

Subject: Flights for the Bach Family

- Subject: Flights for the Bach Family
- Title/header: American Express ®

Key text snippets:
- "Seat fee is $35.00 per seat per direction International a leg and 11.00 per seat per direction within Germany, OK to get them?"
- "I think we must purchase seats together. Coach. 9049."
- "OK, let me have a look at the seat map and cost."
- Signatures: "Regards, Natalia (Natasha) Molotkova" — "Centurion Relationship Manager"
- Repeated footer: "Hours: Mon through Friday 9AM-530PM EST"
- Short replies: "Thanks" / "Thx" / "Sent from my iPhone"

Metadata:
- Email timestamps shown: Oct 30, 2017 at 3:05 PM and 3:23 PM
- Several lines (email addresses/blocks) redacted (black boxes) in the image.

## Sent from my iPhone

- Document: Email thread dated Oct 30, 2017
- Sender: [REDACTED] — Centurion Relationship Manager
- Timestamps: 2:46 PM and 2:55 PM (Oct 30, 2017)
- Office hours (repeated): Mon–Fri 9AM–5:30PM EST
- Meal notes:
  - "Ok. And the kids and mom are gluten free meals"
  - "Special meal is confirmed on over the water flights. Within Germany only snacks, no special meal request can be done."
  - "Sent from my iPhone"
- Pricing / ticketing: "Ok, total will be $5752.24, coach, non refundable, with $300.00 change fee. Tickets are on its way. Seats assignment at the airport or for the fee."
- Redactions: Several contact blocks and email addresses are blacked out in the image.

## Sent from my iPhone (cont.)

- Sender / signature: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Business hours: Mon through Friday 9AM–5:30PM EST
- Dates/times in thread: Oct 30, 2017 at 1:49 PM and 1:55 PM
- Question in thread: "They have German passports, correct? Coach? Ok to issue?"

Flights (coach):

| Airline | Flight # | Date   | From | To  | Dep   | Arr   |
|---------|----------|--------|------|-----|-------|-------|
| LH      | 423      | 17DEC  | BOS  | FRA | 04:30P| 05:35A|
| LH      | 170      | 18DEC  | FRA  | TXL | 06:45A| 07:55A|
| LH      | 183      | 04JAN  | TXL  | FRA | 10:45A| 11:55A|
| LH      | 422      | 05JAN  | FRA  | BOS | 10:55A| 01:05P|

Fares:
- Child (under 12 years): $1,324.56 per ticket
- Adult: $1,551.56

Other visible text: several "Sent from my iPhone" lines and redacted blocks in the header/body.

## Sent from my iPhone (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it, came later today, another doctors appointment with child.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Thank you for your email. I am currently out of the office.

HI Natasha...we need the below round trip flights for the Bach family again....

## <u>Flight Boston to Berlin via Frankurt:</u>

December 17th

16:30 BOS - FRA
Lufthansa LH 423

06:45+1 FRA - TXL

Flughafen Frankfurt am Main FRA
Lufthansa LH 170

<u>Return:  January 4th 2018</u>

BER to FRA (stop over night)
10:45 TXL - FRA
Lufthansa LH183

## <u>January 5th 2018</u>

10:55+1 FRA - BOS
Lufthansa LH 422

## <u>January 5th 2018</u> (cont.)

## Passenger List:

Aino Zora Bach

Female

Born 08/19/2013 (august 19th)

expires 12/21/2022 ( december 21t)
GLUTEN FREE MEAL

Taiyo Anatol Bach
Male
<u>Born 07/07/2010 (July</u> 7th)

Expires 12/12/2022 ( december 21t)
GLUTEN FREE MEAL

Mira Maria Bach

female

<u>born</u> 02/05/1977 (Feb. 5, 1977)

valid until 07/16/2023 ( july 16th)

GLUTEN FREE MEAL

Joscha Bach

Male

born 12/21/1973 ( december 21t)

# Expires 21/12/2026
JOSCHA REQUIRES VEGITARIAN MEAL

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