To: ██████████ [██████████]
From: Allison Mcknight
Sent: Wed 6/27/2018 6:10:06 PM
Subject: Need to book Travel- Natasha is away on holiday-who can help ?

Title: American Express ®

Hello Lesley,

I am very sorry, but I am now not able to get the room for the Mirage. I went back into the system to book the room and now nothing is showing available, but I am so sure I did check the correct dates before as I double checked. Apologies....give me a little time and I will keep checking back over the next hour.

Paige Mcknight

Centurion Relationship Manager

Hours: Monday through Friday 9:30am to 6:00pm EST

YES! arrive on 29th then! thank you!

On Jun 27, 2018, at 2:01 PM, Allison Mcknight <redacted> wrote:

If she is arriving at 3am and wants the room, then she needs to book the 29th. She has the option of arrival on June 30, with request of early checkin, she should not expect the room until noon on the 30th at the earliest. Therefore, I recommend arrival on the 29th.

Paige Mcknight

Centurion Relationship Manager

Hours: Monday through Friday 9:30am to 6:00pm EST

Please reserve the Mirage for June 29 (with super late arrival, it is really arriving like 3am on June 30-so do you book June 30?) check out on July 7. One King Bed

On Jun 27, 2018, at 1:27 PM, Allison Mcknight <redacted> wrote:

Key information from the image:

*   Allison McKnight wrote about hotel availability in Kazan for June 29 - July 7.
*   Terra Vita Hotel is sold out online.
*   Ramada Kazan City Center: King suite (17,500 RUB), 2 Double Beds (9,500 RUB) per night.
*   Korston Royal Hotel: Deluxe Double with 2 single beds (13,600 RUB per night).
*   Mirage: Deluxe King or two twins (6,880.00 RUB per night).
*   Exchange Rate: 1000 RUB = 15.89 USD
*   Paige McKnight, Centurion Relationship Manager
*   Hours: Monday - Friday, 9:30 AM - 6:00 PM EST

Hours: Monday through Friday 9:30am to 6:00pm EST

- Date/time: On Jun 27, 2018 at 12:31 PM (email thread)
- Participants (as shown): Allison Mcknight; Paige Mcknight (Centurion Relationship Manager); Lesley; Natasha (away on holiday)
- Key contact info: Paige Mcknight — Centurion Relationship Manager; Hours: Monday–Friday 9:30am to 6:00pm EST
- Ticket status: Requester called and purchased ticket (Rec. Loc# [REDACTED]); still needs hotel room
- Flight request: June 29 — depart Paris on [REDACTED] (one stop in Istanbul), arriving Kazan at 1:00 AM
- Hotel request: Reserve Hotel Terra Vita from June 29 to July 7; confirm late arrival to hotel
- Fare/price: One-way price $1,664.70 with tax — refundable
- Passenger details: Name [REDACTED]; Birthday [REDACTED]; Nationality: French (French passport); attending World Cup — will get a Fan ID; has credit card and will pay
- Actions requested: Confirm receipt of email; provide pricing for all; reserve the hotel in [REDACTED]’s name; confirm hotel booking/options and late arrival handling

Thank you. Lesley

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