To:

From: Natalia Molotkova

Sent: Fri 8/24/2018 3:32:14 PM

Subject: ISSUE ticket for Ann for TOMORROW!

Title: American Express OD

- Context: email thread about booking flights (American Airlines = AA) to STT (St. Thomas). Blacked-out/redacted blocks present in the image.
- Key points:
  - Only two direct flights per day; the later direct departs at 10:34 AM.
  - Only one business-class seat left on that flight.
  - Spirit Airlines is completely sold out; checked FLL (Fort Lauderdale) as well.
  - Question asked: “is there another flight on AA tomorrow direct to STT that has economy and wouldn't cost so much?”
  - Fare difference between economy and remaining business seat: $353.60.
  - Confirmation: same AA flight departing at 12:19 PM is acceptable.
  - Final note: “On it.” (action acknowledged)
- Entities and metadata:
  - Airlines: AA (American Airlines), Spirit
  - Airports/codes: STT, FLL
  - Times: 10:34 AM (direct), 12:19 PM (confirmed)
  - Fare difference: $353.60
  - Sender role/hours: Centurion Relationship Manager; Hours: Mon–Fri 9:00 AM–5:30 PM EST
- Redactions: at least two blacked-out blocks hide additional information (likely contact details).

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to issue a ticket for Ann Rodriquez to fly from Miami to STT tomorrow Sat. Aug. 25th is the AA#1391 available that we had her on? Can we use the credit we have (we cancelled this flight yesterday for her Rec. Loc MNOSUS) DEPARTS 12:19pm arrive 3:01pm.. (or let me know if there is an earlier flight out on AA she could take...she may need to go earlier)

Let me know...thanks

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