To: █████████████████████████████████████]
From: Lesley Groff
Sent: Fri 4/26/2019 8:57:34 PM
Subject: Re: Itinerary INCL TICKETNO for ███████████████████████████ 28APR19 ███████

Shoot. Yes. Thanks

Sent from my iPhone

On Apr 26, 2019, at 4:31 PM, █████ ███ <████████████████████> wrote:

She should fly from Barcelona to Prague

Envoye de mon iPhone

Le 26 avr. 2019 à 22:20, Lesley Groff <blackened out> a écrit :

Iberia Air#5565 departs Prague I lam arrives Barcelona I:30pm (check in with Vueling though because it is a coshare!) Issuing ticket and will send once I have!

On Apr 26, 2019, at 3:57 PM,  <blackened out> wrote:

If there is a early flight you can take it

Envoye de mon iPhone

Le 26 avr. 2019 à 21:47, Lesley Groff <> a écrit :

Amex just emailed me the only flight around 11 am tomorrow is on Ryan Air. I have to book that myself. Will be home in 20 min and can do it. I'm driving .

Sent from my iPhone

On Apr 26, 2019, at 3:36 PM, •
wrote:

Did you book her ticket ?
Thank you

Envoye de mon iPhone

Le 26 avr. 2019 à 19:46, Lesley Groff <█████████████████> a
écrit :

Around what time?

- Date/time header: Apr 26, 2019, at 1:37 PM
- Header note: "Sent from my iPhone"
- Sender: name/email redacted in image
- Quoted message (transcribed): "Thank you. Can you get her a ticket to go to Prague tomorrow from Barcelona please? Just one way."

Envoye de mon iPhone

Le 26 avr. 2019 a 19:23, Lesley Groff



écrit:

Canceling her entire trip...

<u>On Apr 26, 2019, at 1:10 PM,</u>
wrote:

Can you cancel her ticket please ?

Envoyé de mon iPhone
Le 26 avr. 2019 à 16:48, Lesley Groff <blackened out> a écrit :
Here is Krystyna's new ticket to depart Sunday to Prague at 7 AM. Please forward to her when Jeffrey wants you to. Thanks lesley
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel"
Date: April 26, 2019 at 10:44:32 AM EDT
To: <blackened out>
Subject: Itinerary INCL TICKETNO for <blackened out> 28APR19

*   American Express Travel: Flights, Hotels, Cars, Cruises
*   Record Locator: (redacted)

Here's the key information:

*   **Email:** Do Not Reply
*   **Support:** Available at 1-[redacted]
*   **Baggage Information:** myamextravel.com/baggage
*   **Flight:** AF 1382, Paris to Prague
    *   **Departure:** April 28, 2019, 07:00 AM from Charles De Gaulle (CDG)
    *   **Arrival:** April 28, 2019, 08:40 AM in Prague-Ruzyne International (PRG)

## Air France

Operated By Air France

Non-stop
Duration:1 Hr 40 Mins
Departure Termlnal:Terminal 2 F
Arrival Terminal:Terminal 2

## FLIGHT INFORMATION

Your Seats: 2A
I Business Class
Airbus Industrie A320-100/200
Meals: Breakfast
Baggage: 2PC per adult

## FLIGHT CONFIRMATION

Air France: LCS6JQ

## TRAVEL

- Top area: large black/redacted rectangle (content hidden)
- Text: "E-TICKET"
- Text: "Ticket AF" followed by a black/redacted rectangle (ticket number hidden)

Ticket AF Ticket AF

NEED <mark>EMERGENCY</mark>
ASSISTANCE ON
YOUR TRIP? CALL
THE GLOBAL ASSIST
HOTLINE

When <mark>you travel</mark> more
than 100 mites from

## TRAVEL (cont.)

Key information:

*   24/7 medical, legal, financial, and emergency assistance services are available.
*   Includes medical and legal referrals, passport replacement, and cash wires.
*   Members may be responsible for third-party service provider costs.
*   Toll-free number: 1-800-333-AMEX
*   Direct-dial collect number is provided but redacted.

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

## <u>Entry and Exit Information for Travel</u>

American Express recommends that you pe review <u>www Visacentral com</u> for the most ui accurate entry/exit requirements for your tra to frequent changes, American Express cart accuracy of the information provided and ex any liability for any inaccurate or incomplete contained on that site.

You may receive customer service emails e requested not to receive email marketing oh Express. For details about our e-mail practii the American Express Privacy Statement at <u>www.americanexpress com/privacy</u>

## <u>Entry and Exit Information for Travel</u> (cont.)

## See attached itinerary PDF or link for full tei

## PDF itinerary attachment:

If you are unable to view the PDF attachmei Adobe Acrobat Reader. Refer to website bel and install this free software.

http://www.adobe.com/products/acrobat/rea

Thank you for choosing American Express Service and have a pleasant trip.

Please be advised that certain mandatory h• charges. including, but not limited to. daily r fees. may be applicable to your stay and pa operator at check-out from the property. Yc inquire with the hotel before your trip regard and amount of such charges.

Liability Statement. American Express -fret, Company. Inc. and its parent. subsidiaries. representatives (collectively. "Amex") act as suppliers and you understand and agree the liable for any loss, injury, expense or damac property resulting. directly or indirectly, frorr omissions of travel suppliers. including but delays. overtxtoking's, cancellation of servic operations, accidents or failures of equipme fares, itineraries or schedules: or (2) acts of earthquakes, floods. climatic aberrations. at authorities, civil unrest, strikes. riots, theft. c or failures related to the public internet, tele. lines or facilities, or third party technology s other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you i suppliers and making arrangements that me needs. We consider various factors in identi suppliers to you and recommending specific role, we are acting as an independent third fiduciary. We want you to be aware that cer us commissions as well as incentives for re. or other goals, and from time to time may a incentives to our travel counselors. Certain

## PDF itinerary attachment: (cont.)

provide compensation to us for various mar administrative services that we perform for I granting them access to our marketing char in marketing programs and supporting tech addition. we receive compensation from sui customers use the American Express Card Express products to pay for supplier produc From time to time we may enter into other relationships with suppliers and these arran levels and types of compensation and incen are subject to change. In identifying supplie recommending itineraries, we may consider factors, including supplier availability and yc The relationships we have with suppliers m the suppliers we identify and the itineraries

California State Seller of Travel Registratior
Washington State Seller of Travel Registrat
UBl#600469694. Iowa: TA# 669 Registered
Agency.

## PDF itinerary attachment: (cont.)