Key information from the email:

*   **To:** Daphne Wallace, merwin dela cruz
*   **Sent:** Mon 5/22/2017 3:26:02 PM
*   **Subject:** Fwd: FedEx Shipment 779172758591 Delivery Exception

HI Daphne...it has been awhile since I sent a Fed Ex to the island. Mervin needs to forward on this package to Jeffrey (it is a sample swatch) Merwin will re package and fill out form...please confirm, he needs to fill out an international form to send to the island? correct? In the field where it asks what it is just say documents no value...

Begin forwarded message:

From: Merwin Dela cruz Subject: Re: FedEx Shipment 779172758591 Delivery Exception <u>Date: Ma 22, 2017 at 11:23:04</u> AM EDT To: Cc: ojo on ani a

## Hi Les,

Do I fill out an International form for this?

Thanks

On May 22, 2017, at 9:39 AM,
wrote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

From: TrackingUpdates@fedex.com
Subject: FedEx Shipment 779172758591
Delivery Exception
Date: May 22, 2017 at 9:38:26 AM EDT
To: 
Reply-To: trackingmail@fedex.com

## We were unable to complete delivery of
package

See "Resolving Delivery Issues" for recommended actions

## We were unable to complete delivery of
package (cont.)

The image is a gray textured background with two crossing lines forming an "X" shape.

See "Preparing for Delivery" for helpful tips
Tracking # 779172758591
Ship date:
Thu, 5/18/2017
Scheduled de
Mon, 5/22/2
pm
Delivery exception

## Shipment Facts

FedEx attempted, but was unable to complete delivery of the following shipment:

Tracking number: 779172758591
Status: Delivery exception
Reference: SAMPLE PANEL
Service type: FedEx International Priority
Packaging type: Your Packaging
Number of pieces: 1
Weight: 1.00 lb.
Special handling/Services: Deliver Weekday
Standard transit: 5/19/2017 by 10:30 am

## Resolving Delivery Issues

The reason delivery was not completed is outlined below. Where applicable, resolution recommendations are also provided.

## Exception Reason Recommended Action

<table><tr><th>1 Customer not</th><th>Door tag will provide the time and address</th></tr><tr><td>Available or</td><td>of the FedEx location where you may pick</td></tr><tr><td>Business </td><td>up your shipment. and also indicate if</td></tr><tr><td>Closed </td><td>another delivery attempt will be made.</td></tr></table>

## Exception Reason Recommended Action (cont.)

The image appears to be a plain, textured white background with no discernible data or chart elements.

## Preparing for Delivery

To help ensure successful delivery of your shipment, please review the below.

## Won't be in?

You may be able to hold your delivery at a convenient FedEx

World Service Center or FedEx Office location for pick up. Track

your shipment to determine Hold at FedEx location availability.

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All weights are <change><s>estimated.</s></change>

The shipment is scheduled for delivery on or before the scheduled delivery displayed above. FedEx does not de :, guarantee or delay claim requests based on the scheduled delivery. Please see the FedEx Service Guide for tei service. including the FedEx Money-Back Guarantee, or contact your FedEx customer support <change><s>representative.</s></change>

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