From:

Sent: Wednesday, February 8, 2012 4:17 PM

To: MICHAEL LADENHEIM

Cc: bernie@flooringliquidatorsonline.com

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Hello Bernie and Mike,

I think whatever new installer you intend to send to try and fix this =ob should come to just have a look at the issues first to see if they =an even fix them, and if they can, they can come to the job prepared =ith the proper materials needed. We don't need to waste anymore time =han we have to.

If someone can come look at the job tomorrow, that would be the best for =s. I am in town tomorrow, but leave Friday morning. Rich, the house =anager will be back at the house on Monday, and that's when we would =ike the work to be finished before the owner comes back on Tuesday.

Please let me know if that works.