To:
From: Bella Klein
Sent Fri 1/4/2019 2:40:19 PM
Subject: Re: Credit for Emma Rod Larsen's Apple watch..

Credit was received
Thank you,
Bella

On Jan 4, 2019, at 8:39 AM, █████████████████████████████████ wrote:

Morning! Just want to make sure you watch for the credit for Emma Rod Larsen's watch. Mervin shipped it back on Dec. 20th...not sure how long it take for Apple to issue a credit. Was just thinking about it.

Begin forwarded message:

*   **From:** Merwin Dela cruz
*   **Subject:** Re: Confirmation from FedEx Email/Online Label
*   **Date:** December 20, 2018, at 4:13:20 PM EST
*   **To:** Bella Klein, Richard Kahn

Package has been dropped off

Thanks

<u>Mervin Dela Cruz</u>

On Dec 20, 2018, at 11:45 AM, Merwin Dela cruz <
wrote:

Will drop it off today.
Thanks

## <u>Sent from Yahoo Mail for 'Phone</u>

On Thursday. December 20, 2018, 1 I:4? AM.
wrote:

Merwin, did you send the watch back yet?

Begin forwarded message:

From:  "Martin O'Brien,
Apple Business UES"
<u><uppereastsidebusinessOa</u> 
<u>pole.com>  Subject:</u> Fwd:
Confirmation from FedEx
Email/Online Label
Date: December 18, 2018 at
12:05:19 PM EST
To:  <u>Lesley Groff</u>

Cc: Rich Kahn

>, merwin dela cruz
tic,

Hi & Merwin - [ ]

Please see below return label for the watch (Part # MTUG2LL/A) ordered for Emma Rod Larsen.

Any questions, please let me know!

Best Wishes,

Martin O'Brien
Business Expert
<u>Apple Upper East Side</u>

uppereastsidebusiness@apple.com
www.apple.com/retail/uppereastside

Office Hours: M-F, 9am-5pm

Begin forwarded message:

## <u>Sent from Yahoo Mail for 'Phone</u> (cont.)

From: FedEx Email/Online
Label NoReply
<EmailLabel@fedex.com>

Subject: Confirmation from
FedEx Email/Online Label
Date: December 18. 2018 at
10.43:24 AM EST

To: uppereastsidebusiness@apple.com

Reply-To:
donotreply@fedex.com

## Hello HBRK ASSOCIATES INC,

A.R. has provided you with a return label for the shipment below.

## Shipment details

Ship to: A.R. Access label by: 01-01-2019 Return Merchandise Authorization (RMA) #: <u>6596099287</u> For questions about your shipment call A.R. at <u>800-692-7753.</u>

[x]

## Printing your label

You may <u>print your label</u> until 01-01-2019.

Once you've printed your label, you have five (5) days (ending at midnight, Central Standard Time) to reprint the same label.

## Troubleshooting

If you are unable to print your label using the link provided above, go to <u>FedEx Return Label</u> and enter User ID EMMARODLAR and Password 8raWKP6a6z. If you have other questions, call FedEx technical support at <u>L877.339.2774</u> for assistance.

## Want to learn more about simplifying your returns? Check

out FedEx®Returns
Solutions.