To: Amex Centurian Travel
From: Lesley Groff
Sent: Fri 9/8/2017 8:55:20 PM
Subject: Re:

our cmails must have passed each other at the same time...she can't do it unfortuantley!

- Document: Email thread (Sep 8, 2017)
- Main sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Contact info (in thread): (877) 877-0987; Hours: Mon–Fri 9AM–5:30PM EST; email addresses redacted

Timestamps and key lines:
- Sep 8, 2017, 4:51 PM — "Any word from [redacted]?" (signature)
- Sep 8, 2017, 3:09 PM — "ok...will let you know"
- Sep 8, 2017, 2:57 PM — "[Redacted] will be able to cancel her check in shortly..."
- Other notes: "For people in Russia they should have option to un-check, let me know, if she can't do it, will contact Aeroflot"
- Later comment: "ugh..she is checked in already...I asked them to stop checking in since we keep changing things..."

looks good. ...

On Sep 8, 2017, at 2:57 PM, Natalia Molotkova <████████████████████████> wrote:

should now arrive Paris Sunday Sept. 10 evening and return on Tuesday Sept. 12 around

## New ticket will be:

1 SU 3004 10SEP SVO CDG 0645P 0940P OPERATED BY AIR FRANCE

2 SU 2463 N 12SEP T CDG SVO 0355P 0830P

TOTAL FARE - USD 520.98

## old ticket was 599.30, change fee EUR 70.00

If you are OK with that, can you ask her to go on Aeroflot web site to online registration and cancel check in?

## Regards,

## Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

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