To: Natalia Molotkova
From: Lesley Groff
Sent: Thur 11/16/2017 9:59:56 PM
Subject: Re: Trips for Karyna and her Parents!

Ok something is up. YES. I totally answered it? Please do book the room for Karyna's parents. Please bill it to Jeffreys AMEX card. They do not care about the amenities. If I need to fill out a credit card authorization form just let me know ...I'm happy to thanks

Sent from my iPhone

On Nov 16, 2017, at 4:56 PM, Natalia Molotkova ████████ wrote:

Email from Natalia Molotkova (Centurion Relationship Manager) to Lesley about a hotel booking.
Key details:
*   Hotel: The Breakers Palm Beach, 1 South County Road, Palm Beach FL 33480
*   Room: Deluxe Guest Room-Resort View King
*   Dates and Rates:
    *   Nov 24-26: $659.00
    *   Nov 26-27: $459.00
*   Total Tax: $231.01
*   Approx. Total Price: $2008.01 USD
*   Cancellation Policy: 14 days
*   American Express or Centurion card required in guest's name for amenities.

Hours: Mon through Friday 9AM-530PM EST

book hotel for checkin Nov 24 check out Nov 27 please! would be great...if I need to fill out a form let me know

On Nov 16, 2017, at 3:07 PM, Natalia Molotkova <u><natalia.molotkova@centurion.com></u> wrote:

OK, what about hotel, ok to book?
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

9049 for extra leg room please..

On Nov 16, 2017, at 3:02 PM, Natalia Molotkova <blackened out> wrote:

Cool, Karyna's fare is also non refundable, mint class, with $150.00 change fee. Do we need to get parents seats with extra leg room?

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

ok, thanks
for Karyna:

From FLL Jet Blue mint 1 B6 277 29NOV FLL SFO 0552P 0916P 2 B6 278 03DEC SFO FLL 1026P 0649A

TOTAL FARE - USD 1596.41

On Nov 16, 2017, at 2:55 PM, Natalia Molotkova wrote:

Both tickets are non refundable, Jet Blue change fee is 150.00. United fare is less then change fee, so no value to use in the future in case of cancellation.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

yes!! please issue!!!

On Nov 16, 2017, at 2:50 PM, Natalia Molotkova
███████████████████████wrote:

## Way better:

86 1043 24NOV EWR P51 0932A 1232P 1 ADT 166.21 TOTAL FARE - USD 332.42 UA 450 29NOV PBI EWR 1115A 0202P 1 ADT 137.20 TOTAL FARE - USD 274.40

## Way better: (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

I see the problemo: parents are to fly back to NY Nov. 29! (they check out of Breakers on Nov 27....then move to JE's house and stay there until 29th)... sorry for confusion.

Flights for parents: depart around 9am on 24th return to NY around 10/11/12am what ever gets best price on Nov. 29!

Nov. 24 depart Newark JetBlue 9:32 am arrive 12:32pm Nov. 29 United depart 11:15am arrive Newark 2:02pm price should be better?

On Nov 16, 2017, at 2:25 PM, Natalia Molotkova wrote:

Yes, that is how I am pricing it, may be you are holding two seats at a lower fare, I don't know.

I re-priced again, got fare of $575.09 per ticket. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

that flight prices out at $328.40 on Orbitz (I included seat choice and carry on bag..)? You are at $614.40 each? almost double...what am I missing? which I could be missing something!

On Nov 16, 2017, at 2:14 PM, Natalia Molotkova wrote:

## Way better: (cont.)

Not really:

1 UA 1489 24NOV EWR PBI 0916A 1215P 2 UA 450 27NOV PBI EWR 1115A 0159P 1 ADT 614.40 TOTAL FARE - USD 1228.80

But if the consider later departure on return, we can do

1 DL 2358 24NOV WA P61 0831A 1141A 2 DL 2494 27NOV P61 WA 1220P 0322P 1 ADT 553.59 TOTAL FARE - USD 1107.18

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Can we do:

24th: United from Newark depart 9:30am arrive WPB 12:32pm

27th: united depart 11:30am arrive Newark 2:15pm

Price tag should be a lot less.

On Nov 16, 2017 at 2:05 PM, Natalia Molotkova wrote:

DL2358 24NOV LGA P61 831A 1141A B6 62 27NOV P61 LGA 944A 1230P

Total per person is 5619.60

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

return on 27th should be around 10am...

On Nov 16, 2017, at 1:38 PM, Natalia Molotkova <blackened out> wrote:

yes...sorry..I have asked Karyna what they prefer so we don't go back and forth a million times! Let me call Karyna now...

On Nov 16, 2017, at 1:56 PM, Natalia Molotkova
████████████████████████████████████████████████████████████████████████████████████████wrote:

Did you see what I sent fro parents? Evening departure on return. On November 27th they still need 12pm?

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok thank you for this...let me ask JE what he prefers for her..

On Nov 16, 2017, at 1:43 PM, Natalia Molotkova wrote:

Karyna:

From Miami:

First class

- 1 AA 2669 29NOV MIA SFO 0545P 0915P

- 2 AA 2669 03DEC SFO MIA 1035P 0658A

## Regards, (cont.)

TOTAL FARE - USD 2055.05
Coach

1 AA 2669 29NOV MIA SFO 0545P 0915P 2 M 2669 03DEC SFO MIA 1035P 0658A

TOTAL FARE - USD 275.62

## From FLL

Jet Blue mint

1 B6 277 29NOV FLL SFO 0552P 0916P 2 B6 278 03DEC SFO FLL 1026P 0649A

TOTAL FARE - USD 1596.41
Coach

1 B6 277 29NOV FLL SFO 0552P 0916P 2 B6 278 03DEC SFO FLL 1026P 0649A

TOTAL FARE - USD 291.40

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Return on Nov 27th still around noon?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

My bad, I missed it.

1 DL 2358 24NOV LGA PBI 0831A 1141A 2 DL 2370 27NOV PBI LGA 0650P 0950P 1ADT 392.40 TOTAL FARE - USD 784.80

## Regards, (cont.)

1 B6 1043 24NOV EWR PBI 0932A 1232P 2 B6 1262 27NOV PBI LGA 0700P 0945P 1 ADT 408.10 TOTAL FARE - USD 816.20

Hotel: in order to receive American Express amenities, one of the guest's has to have American Express or Centurion card under his/her name.

I can book regular rate:
THE BREAKERS PALM BEACH
1 SOUTH COUNTY ROAD
PALM BEACH FL 33480
DELUXE GUEST ROOM-RESORT VIEW KING
** 659.00 EFF 24NOV - 26NOV
459.00 EFF 26NOV - 27NOV
TTL TAX 231.01
APPROX. TOTAL PRICE 2008.01 USD
INCLUDES TAXES AND SURCHARGES

Deposit is required at the time of booking, we are within cancellation policy , which is 14 days.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

the parents need to depart NY around 9am on 24 -Friday Nov. 24th parents fly from NY to PB departing around 9am, coach

I am trying to find out if they prefer to spend the day in PB or get on back to NY on 29th...will come back to you..

On Nov 16, 2017, at 12:59 PM, Natalia Molotkova wrote:

## Regards, (cont.)

no, just the parents will stay there...

On Nov 16, 2017, at 1:02 PM, Natalia Molotkova wrote:

Yes, it is FHR hotel, I can book it, is Karyna going to stay with them?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

is it part of the program...I just thought you would do it? does it require a CC authorization form? Should I have Karyna do it on her card?

<u>On Nov 16, 2017, at 12:55 PM, Natalia</u> Molotkova rote:

For parents's air I can offer: B6 153 24NOV JFK PBI 215P 513P B61262 27NOV PBI LGA 700P 945P

$364.10 per person.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Are you booking Breakers yourself?

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

- Title: Centurion Relationship Manager
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Redacted/black blocks present in multiple places (large image/text redactions)

Key timestamps:
- On Nov 16, 2017 at 12:34 PM (email reply)
- On Nov 16, 2017 at 12:32 PM (email reply)

Main content / action items:
- CHANGE already:
  - Parents to check in to Breakers on Fri, Nov 24 and check out on Mon, Nov 27
  - Karyna can return from San Francisco late night on Dec 3 back to NY; she has a course ending at 7:30 PM so return would need to be a red‑eye flight
- Request: Reminder to confirm spelling of parents’ last names (possible discrepancy)
- Sign-off: Regards, [REDACTED] (position repeated: Centurion Relationship Manager)

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

On it

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to organize the following for Karyna and her partents:

-Friday Nov. 24th parents fly from NY to PB departing around 9am, coach

-Fri Nov. 24 and Sat. Nov 25 check out Sunday Nov. 26-Parents need a hotel room at the Breakers

-Wed. Nov. 29th Parents fly back to NY around noon...coach

-Wed. Nov. 29th Karyna to fly from Miami or Ft. Laud to San Francisco around 5pm direct, non stop flight (price coach and 1st for me please)

(PLEASE so hoping all this crazy travel stuff for thanksgiving gets done today/tomorrow with YOU!)