To: Natalia Molotkova
From: 
Sent: Thur 7/27/2017 3:58:14 PM
Subject: Re: Ticket Change for  (Rec. Loc#KRXZTS) AND N EW PURCHASE FOR HER

Ok thx

Sent from my iPhone

On Jul 27, 2017, at 11:51 AM, Natalia Molotkova <██████████████████████████████> wrote:

- Sender: [Name redacted] (signature shows role "Centurion Relationship Manager")
- Contact hours: Mon through Friday 9AM-530PM EST
- Redacted blocks present in two places (large black boxes)
- Key lines:
  - "I rushed it, should be done shortly."
  - "Let me call ticketing, to rush it."
  - "Will her new ticket to STT be coming to me via email soon? I want to send to jeffrey."
  - "Sent from my iPhone"
  - "On Jul 27, 2017, at 10:08 AM, [Name redacted] <[email redacted]> wrote:"
  - "We still have Delta credit for her, will try to use next time."

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Key information:

*   Email exchange involving Natalia Molotkova, a Centurion Relationship Manager.
*   Email on July 27, 2017, at 9:51 AM.
*   Request to use credit from a partially used AA ticket for "tomorrow's flight," with an additional collect amount of 194.04.
*   Office Hours: Mon through Friday 9AM-530PM EST
*   Subsequent "OK" response from Natalia Molotkova and another message with "Great. Please issue both as stated below!"

Sent from my iPhone

Natalia Molotkova requests flight arrangements from NY to STT and changes to a return flight to Paris in an email dated July 27, 2017.

*   **Flight 1 (NYC to STT):** AA 936, July 28, JFK to STT, 0930A - 0139P, Total fare $407.00
*   **Flight 2 (Return to Paris):** Change to August 4 requires an additional collection of $125.00.
*   Client requests another one way, coach ticket from NY to STT for the following morning.

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