To: From: Natalia Molotkova Sent: Wed 9/6/2017 7:16:10 PM Subject: We Need to CHANGE some tickets-Make sure they are sent to NO O NE but ME!

Title: American Express ®

Sounds good, may be tomorrow I will be able to get coach AND DO EXCHNAGE INSTEAD?
Perfect, will proceed today. New Aeroflot ticket will be refundable. Refun dfee EUR70.00, cahnge
fee EUR70.00.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

honestly, Im not even going to tell him though until tomorrow morning! I think he is just tired of
hearing from me! ...he will be happier tomorrow morning ...I’ll tell him then! ;)

On Sep 6, 2017, at 3:12 PM, Natalia Molotkova <████████████████████>
wrote:

I’m sure that would ease some of the pain!
thanks Natasha…

On Sep 6, 2017, at 3:12 PM, Natalia Molotkova <████████████████████>
wrote:

Ok, how about me giving him 60 000 American Express point ($600 equivalent), will it make him
feel better, may be?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager
████████████████████

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

just keep the ticket AS IS...we will pay for the Biz seat. Jeffrey totally irritated with me on this one!

On Sep 6, 2017, at 2:26 PM, Natalia Molotkova ‹ > wrote:

ok thx

On Sep 6, 2017, at 2:33 PM, Natalia Molotkova ‹ > wrote:

is number 7 on exchange Q

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

If we change to Aeroflot at SU1549 08SEP OVB SVO 600A 610A SU2450 08SEP SVO CDG 750A 1045A

add collect only $93.30.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

ok, thanks

On Sep 6, 2017, at 2:19 PM, Natalia Molotkova <██████████████████████████████████████>
wrote:

great....we must have  come on the 8th ...so ticket price would be the $1384.10?! Please check to see if there are any other airlines with flight times similar to what we have already....let me know price...thanks (we may just have to stick with Aeroflot and cough up the money)

On Sep 6, 2017, at 2:15 PM, Natalia Molotkova <
wrote:

Exchange takes time, checking how far it is on Q...

For [ ]

Lesley, Aeroflot told me that I can't exchange coach ticket to business. Have to issue new ticket, re-instate can't use original? old one. I don't know what to do, should I check for less expensive ticket? Shoudl I

One way via Prague is only:

1 S7
1 OK

857 08SEP OVB PRG 0820A 1000A
760 08SEP PRG CDG 1225P 0215P

TOTAL FARE - USD 592.40

Or earlier flight with Aeroflot SU1549 08SEP OVB SVO 600A 610A SU2450 08SEP SVO CDG 750A 1045A

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I am still waiting for



ticket to come through?...Can you check on the new ticket for me?

## Regards, (cont.)

On Sep 6, 2017, at 9:47 AM, Natalia Molotkova <█████████████████████████████████>
wrote:

Lesley, Aeroflot told me that I can't exchange coach ticket to business. Have to issue new ticket, re-instate can't use original? old one. I don't know what to do, should I check for less expensive ticket? Shoudl I

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

GREAT! t hank you!
issue please and refund ;)

On Sep 6, 2017, at 1:33 PM, Natalia Molotkova ‹ > wrote:

Both tickets will be non refundable. Aeroflot will be business class, coach not available. Original return Air France will be refunded ($883.30) New ticket will be coach: AF 1230 10SEP CDG MXP 0130P 0300P

TOTAL FARE - USD 699.60 Non refundable and changes are not permitted.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

OK

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi k. Please issue this as well as the outbound flight. Thanks.

Sent from my iPhone

On Sep 6, 2017, at 12:49 PM, Natalia Molotkova < > wrote:

Coach, non refundable:
AF 1230 10SEP CDG MXP 0130P 0300P

TOTAL FARE - USD 699.60

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Jeffrey says 1:30 is good. Price please?

Sent from my iPhone

On Sep 6, 2017, at 12:16 PM, Natalia Molotkova < wrote:

No, after 9am will be 130pm.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Jeffrey is asking if there is a flight that departs Paris on Sunday for Milan around 11 am..? please let me know!

On Sep 6, 2017, at 11:54 AM, Natalia Molotkova <redacted> wrote:

Sure, I am here!!

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

wow...super expensive! this is the ticket that was super expensive in the first place... Let me ask how early she should leave on the Sunday...I will get back to you..thanks.

On Sep 6, 2017, at 11:42 AM, Natalia Molotkova <> wrote:

Sorry, Lesley,

[ ]

We can keep same flight to Paris with Aeroflot, just day later, but first leg is sold out in coach, only business, so to price both flights will be business only:

1 SU 1307 D 08SEP F OVB SVO 0925A 0940A 1 SU 2462 D 08SEP F SVO CDG 1145A 0240P 1ADT 1384.10 1384.10 TOTAL FARE - USD 1384.10

## Regards, (cont.)

Ad collect will be - $389.20 difference in fare plus EUR 70 change fee. Return: we can do Alitalia coach: AZ 305 10SEP CDG LIN 0935A 1105A

TOTAL FARE - USD 724.40

AZ 339 10SEP CDG LIN 0605A 0735A

TOTAL FARE - USD 433.40

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Please Issue  change as stated...OK on $109 add collect
, the entire ticket is changing (outbound and return) She needs a ticket to go to Paris on Fri. Sept. 8 as well as the ticket to Milan on Sunday 10th...the ticket you have her on Sunday is not until 3:15pm...Jeffrey's request is for morning on Sunday....can you check availability for us on both tickets we need for ? thanks

On Sep 6, 2017, at 9:47 AM, Natalia Molotkova <a>
wrote:

SU2463 08SEP CDG SVO 355P 830P SU1408 08SEP SVO SVX 1150P 410A

Add collect $109.00



We can put her at

AF 1730 10SEP CDG MXP 0315P 0440P

TOTAL FARE - USD 544.60

Coach, and refund original ticket in business (refund will be $883.30).

## Regards, (cont.)

Ok to proceed?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

yes, please....over the weekend Karyna and  received confirmation of  tickets....Raphael was able to see other email addresses in one area (you will have to speak to him....i don't know where....he said it looked odd) but I am very fearful of anyone recieinvg confirms....especially with these tickets you are to change today!

On Sep 6, 2017, at 9:08 AM, Natalia Molotkova <██████████████████████████████████████████>
wrote:

OK, it is very strange, I email only you, ok will leave only your email.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Morning...we need to change 2 tickets. Please, please make triple sure they are NOT forwarded to anyone but me!! Please ermanently remove ALL email addresses from our account. -Change return flight ticket to Friday Sept. 8 (Rec. she should leave the same flight/time as she has now.

-Change <u>to arrive</u> Paris on Friday Sept 8 and leave for Milan on Sunday morning Sept.10. (Rec.

Let me know what we can do! thanks, Lesley

## (877) 877-0987 (cont.)

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