<table><tr><th>From:</th><th>Karyna Shuliak</th></tr><tr><td>Sent:</td><td>Monday, December 3, 2012 5:47 PM</td></tr><tr><td>To:</td><td>BOA BOA</td></tr><tr><td>Subject:</td><td>Re: order confirmation</td></tr></table>

Hi Boa,
Please disregard my request .
Thanks.

On Sunday, December 2, 2012, BOA BOA wrote:

Hi Karyna,

I was off Fri/Sat so I j=st received your message and email. I will initiate the return process. =Please put the rug back in it's original package so Fedex can pick it =p. Once we receive the return we will credit your card minus the 10% re=stocking fee and shipping.

Thank you!

On Fri, Nov 30, 2012 at 2:09 PM, Karyna S=uliak wrote:=br>

Dear Boa, I would like to =eturn the thatch rug , that I have purchased from <u>your</u> store. <u>Please</u> advic= what needs to be done in order to complete the return. You can eather ema=l me or call my cell Thank you, Karyna.

On Nov 6, 2012, at=11:48 AM, BOA BOA wrote:

Good morning Karyn,

Thank you for calling back to place your order. I've attached a =opy of the receipt for your records.

Please call or email me if=you need anything else.

Warm Regards,
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BOA<=b>
Account Executive
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DWR E62nd Studio

27 East 62nd S=reet

New York, NY 10065

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BOA<=b>
Account Executive
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DWR E62nd Studio

27 East 62nd S=reet
New York, NY 10065

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=span>=pan style="border-collapse:collapse;font-family:arial,sans-serif;font-si=e:13px"=span>
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The Herman Miller• Sale: =ovember 19—December 10.

Save 15% and enjoy Free Shipping on select He=man Miller products.

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