To: Natalia Molotkova[███████████████████████████████████████
From: Lesley Groff ████████████████████████████████████████████
Sent: Fri 11/17/2017 2:33:43 PM
Subject: Re: Change █████████ ticket back to Paris GRETJX

Sounds like a plan. I need to get back to you on dates for new ticket. Issue nov 27 ticket please.

Sent from my iPhonc

On Nov 17, 2017, at 9:27 AM, Natalia Molotkova <u><natalia.molotkova(iicenturion</u> <u>corn></u> wrote:

We can't change round trip ticket, originating from NYC to one way origination from Paris (currency is difference), even if we could, same high add collect.

So here is my suggestion.
We can do one way for ████ on November 27th with Norwegian Air:
DY 7020 27NOV JFK CDG 1030P 1130A

TOTAL FARE - USD 375.10

Cancel ticket we have now as round trip from NYC, use it as a credit fro another (any ticket) from US (value is $ 628.26).

Book new round trip - Paris-NYC -Paris: advise hat date to make fro flight from NYC to Paris: for example

1 DL 405 10DEC CDG JFK 1025A 0114P

2 DL 404 27DEC JFK CDG 0559P 0725A

TOTAL FARE - USD 787.66

So, total you paying out of the pocket with all above is $1162.76.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

██████████

Hours: Mon through Friday 9AM-530PM EST

yes, I thought about that at about 3am...thanks

On Nov 17, 2017, at 9:11 AM, Natalia Molotkova <blackened out> wrote:

If she is not taking outbound (to Paris), return will be cancelled, let me see what can be done, to make total lower, then add collect.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning!!! (yes, I am emailing you at night, but know you will read this in the morning!) No way we need to spend the add collect on this ticket. Should wsLyS forfeit the ticket we are holding and purchase a new ticket back to Paris one way for M..? ..? Call it a day..? (hope you had a nice night ;)

On Nov 16, 2017, at 5:35 PM, Natalia Molotkova

We can discuss tomorrow! Sorry for my delayed reply. I know you left. I had to drive my son to lax practice. After this basketball. Geez. Too much! Talk to you tomorrow

Sent from my iPhone

On Nov 16, 2017, at 5:35 PM, Natalia Molotkova <
wrote:

Lesley, I am leaving now, please call support team if you wish to change outbound. See

below add collect.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

On November 27th there is no exact same flight: DUAF 1017 JFK CDG 1055P 1200N¥1 - add collect 2354.80

DUAF 1015 JFK CDG 650P 810A$1

DL 404 JFK CDG 600P 725A$1 add collect 2354.80 on top what you already paid.

The huge add collect is due to we don't have 14 days as advance purchase, like we had before. According to fare rules, we have to re-price whole thing at today's fare.

Let me know, if you can make decision shortly. I would like to leave for the day, but if change needs to be done for sure, I will stay and finish. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change ██████████ ticket back to Paris...it is currently for Nov. 24...we
need her to go back Nov. 27 now..can be same flights...

sorryfor so much today!..

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