- To: [redacted]
- From: Natalia Molotkova
- Sent: Mon 12/3/2018 10:12:11 PM
- Subject: =?UTF-8?Q?[redacted]._Dec._5th!([redacted])=C2?= =?UTF-8?Q?=A0?=  (MIME UTF-8 Q-encoded; parts redacted)

## Title: American Express ®

No, same.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Agree! Thank you! So we will get a new record locator? Right?

Sent from my iPhone

On Dec 3, 2018, at 5:06 PM, Natalia Molotkova < > wrote:

Done!!! I love safe money, even if it is 40.000SD.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

YES! Please void and then reissue new ticket! Fantastic!

Sent from my iPhone

On Dec 3, 2018, at 4:38 PM, Natalia Molotkova < > wrote:

## Regards, (cont.)

Wait a minute, ticket was issued on December 1st, Saturday, I can void it and issue new ticket, same fare as on Saturday - $2747.63.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2747.63.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy -10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

## GREAT! please change as stated below

On Dec 3, 2018, at 4:28 PM, Natalia Molotkova <
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy -10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

## GREAT! please change as stated below (cont.)

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m
Departing: New York John F Kennedy Airport, (JFK) at 7.10pm
Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha....we need to change [REDACTED] ticket to depart Moscow on Wed. Dec. 5th! OK? sar

FLIGHTS | HOTELS | CARS | CRUISES
RECORD LOCATOR:

## GREAT! please change as stated below (cont.)

YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage

Other Information
• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSP

Other Information
• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information
• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID F
BEYOND STAY

Moscow to New York

## GREAT! please change as stated below (cont.)

## DEPARTING

Tue, Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

## ARRIVING

Tue, Dec 04 2018, 12:25 PM
New York
John F Kennedy International (JFK)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

New York to Moscow

## FLIGHT INFORMATION (cont.)

## DEPARTING

Sat, Dec 15 2018, 07:10 PM
New York
John F Kennedy International (JFK)

## ARRIVING

Sun, Dec 16 2018. 12:25 PM
Moscow
Sheremetyevo (SVO)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terrninal D - Domestic/Intl

## FLIGHT INFORMATION

Y Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

## FLIGHT INFORMATION (cont.)

## TRAVELLER INFORMATION

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAI HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical. l€ financial or other select emergency coordination and assistance services, in medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more. Can Members may be responsible for the costs charged by third-party service pr

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>vvww.Visacentral comiamex</u> for the most up to date and accurate ent requirements for your travel destination. Due to frequent changes, Americar cannot guarantee the accuracy of the information provided and expressly di, any liability for any inaccurate or incomplete information contained on that .5 You may receive customer service emails even if you have requested not to email marketing offers from American Express. For details about our e-mail please review the American Express Privacy Statement at <u>www amencanexpress.com/privacy</u>

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAI HOTLINE (cont.)

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acro Reader. Refer to website below to download and install this free software

## http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and ha• pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including limited to, daily resort or facility fees. may be applicable to your stay and <change><s>pa</s></change> the hotel operator at check-out from the property. You may wish to inquire hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. I parent. subsidiaries, affiliates and representatives (collectively. "Amex") act agent for travel suppliers and you understand and agree that Amex shall no' for any loss, injury. expense or damage to persons or property resulting, din indirectly. from (1) the acts of omissions of travel suppliers. including but nc to delays, overbooking's, cancellation of services, cessation of operations, a or failures of equipment, or changes in fares. itineraries or schedules: or (2) God, fires. earthquakes, floods. climatic aberrations, acts of governmental z civil unrest, strikes, riots. theft. disease, accidents or failures related to the internet. telecommunications lines or facilities, or third party technology sys' any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and rn arrangements that meet your individual needs. We consider various factors identifying travel suppliers to you and recommending specific itineraries. In we are acting as an independent third party and not as a fiduciary. We want aware that certain suppliers pay us commissions as well as incentives for re sales targets or other goals. and from time to time may also provide incenti' travel counselors. Certain suppliers may also provide compensation to us f marketing and administrative services that we perform for them, such as gri them access to our marketing channels. participating in marketing program, supporting technology initiatives. In addition. we receive compensation frorr when customers use the American Express Card or other American Express to pay for supplier products and services. From time to time we may enter i business relationships with suppliers and these arrangements. including ley. types of compensation and incentives we receive, are subject to change. In suppliers and recommending itineraries. we may consider a number of factc including supplier availability and your preferences. The relationships vie he

## http://www.adobe.com/products/acrobat/readstep.html (cont.)

suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washingtor Seller of Travel Registration Number: UBIA600469694. Iowa: TAA 669 Regii Iowa Travel Agency.

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation qmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To loam more about e-mail security or roport a suspicious e-mail. please visit us at <u>ametiCanexpress com/phishing.</u>

## please note (cont.)

e 2015 American Express. Alt rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that An. Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provide service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees yc authorize. Wo reserve the right to nolo profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

- Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

- Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change █████ ██████████ ticket to depart Moscow on Wed. Dec. 5th!
 OK? same flight fine...Lesley

## please note (cont.)

- The page is for FLIGHTS, HOTELS, CARS, CRUISES.
- "RECORD LOCATOR" with a redacted value is also present.
- There are two thick horizontal black bars.

# YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary:

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information

• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID FOR 3 MONTHS BEYOND STAY

Moscow to New York

FLIGHT SU 100

DEPARTING

Tue, Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

ARRIVING

Tue, Dec 04 2018, 12:25 PM
New York
John F Kennedy International (JFK)

Aeroflot

Operated By Aeroflot

Non-stop

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

| Field | Value |
|---|---|
|Airline|Aeroflot (operated by Aeroflot)|
|Flight number|SU 103|
|Route|New York (JFK) → Moscow (SVO)|
|Departure|Sat, Dec 15 2018, 07:10 PM — John F Kennedy International (JFK), Terminal D (Domestic/Intl)|
|Arrival|Sun, Dec 16 2018, 12:25 PM — Sheremetyevo (SVO), Terminal 1|
|Duration|10 hrs 15 mins|
|Stops|Non-stop|
|Class|N Economy|
|Aircraft|Boeing 777-300ER|
|Meals|Lunch|
|Baggage allowance|1 PC per adult|
|Flight confirmation|Aeroflot: [redacted] |

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Key details:

*   **Duration:** 9 Hrs 15 Mins
*   **Departure Terminal:** Terminal 1
*   **Arrival Terminal:** Terminal D - Domestic/Intl
*   **Flight Information:** Y Economy Class, Airbus Industrie A330-300, Meals: Dinner Snack, Baggage: 1PC per adult
*   **Airline:** Aeroflot
*   Emergency Assistance Hotline: 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect)

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

View and manage your Trip by logging onto <u>American Express Travel.</u>

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at <u>www amencanexpress com/pnvacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including. but not limited to, daily resort or facility <change><s>fees.</s></change> may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods, climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots, theft, disease. accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

Califomia State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## <u>Entry and Exit Information for Travel</u> (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

# YOUR TRIP DETAILS (cont.)

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation@gmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

# YOUR TRIP DETAILS (cont.)

## Privacy Statement | Visit the Centurion Card website

To learn more about email security or report a suspicious email. please visit us at <u>imoricanerpross com/phishinq.</u> O 2015 American Express. All tights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express Is in no way responsible or :table for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. Wo reserve the right to note profile and preference data for servicing purposes.



Wait a minute, ticket was issued on December 1st, Saturday, I can void it and issue new ticket, same fare as on Saturday - $2747.63.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2747.63.

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

# YOUR TRIP DETAILS (cont.)

## • Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m

Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

# YOUR TRIP DETAILS (cont.)

## • Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m

Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

# YOUR TRIP DETAILS (cont.)

## Centurion Relationship Manager

# YOUR TRIP DETAILS (cont.)

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

GREAT! please change as stated below

On Dec 3, 2018, at 4:28 PM, Natalia Molotkova <██████████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova
Centurion <u>Relationship Mana</u> er

<u>@</u>

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Mana er



(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change

|

ticket to depart Moscow on Wed. Dec. 5th! OK? san

# YOUR TRIP DETAILS (cont.)

## (877) 877-0987 (cont.)

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

# YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>httos://mvamextravel.comibagoace</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPC

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information

• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID F
BEYOND STAY

Moscow to New York

FLIGHT SU 100

DEPARTING

Tue, Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

ARRIVING

Tue, Dec 04 2018, 12:25 PM
New York
John F Kennedy International (JFK)

Aeroflot

Operated By Aeroflot

Non-stop

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class

Boeing 777-300Er

Meals:

<signature> Lunch

Baggage: 1PC per adult

FLIGHT CONFIRMATION



Aeroflot:

New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Sat, Dec 15 2018, 07:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Sun, Dec 16 2018, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

Flight details
- Non-stop
- Duration: 9 Hrs 15 Mins
- Departure Terminal: Terminal 1
- Arrival Terminal: Terminal D - Domestic/Intl

Flight information
- Class: Y Economy Class
- Aircraft: Airbus Industrie A330-300
- Meals: Dinner, Snack
- Baggage: 1PC per adult

Flight confirmation
- Airline: Aeroflot
- Confirmation code: [redacted]

Traveller information
- Name/details: [redacted]

Emergency assistance / hotline
- 24/7 emergency coordination (medical, legal, financial referrals)
- PP# shown as XXXXXXXXXX (redacted)
- Toll-free: 1-800-333-AMEX
- Direct-dial (collect): 1-715-343-7977

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

<table><tr><th></th><th rowspan="10"><u>Entry</u>

American
review
requirements

at

See

PDF
If
Reader.

<u>http://www</u>

pleasant

Please
limited

hotel

parent,
agent

indirectly,

God,</th><th>Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u></th></tr><tr><td></td><td><u>and Exit Information for Travel</u></td></tr><tr><td></td><td>Express strongly recommends that you periodically
<u>www.Visacentratcorniamex</u> for the most up to date and accurate enti
for your travel destination. Due to frequent changes. American
cannot guarantee the accuracy of the information provided and expressly di:
any liability for any inaccurate or incomplete information contained on that s</td></tr><tr><td></td><td>You may receive customer service emails even if you have requested not to
email marketing offers from American Express. For details about our e-mail
please review the American Express Privacy Statement
<u>www.americanexpress.com/privacV</u></td></tr><tr><td></td><td>attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td></td><td>itinerary attachment:
you are unable to view the PDF attachment, ensure you have Adobe Acrot
Refer to website below to download and install this free software.</td></tr><tr><td></td><td><u>adobe.com/products/acrobat/readstep.html</u></td></tr><tr><td></td><td>Thank you for choosing American Express Centurion Travel Service and hav
trip.</td></tr><tr><td></td><td>be advised that certain mandatory hotel-imposed charges, including,
to. daily resort or facility fees, may be applicable to your stay and pa:
the hotel operator at check-out from the property. You may wish to inquire v
before your trip regarding the existence and amount of such charges.</td></tr><tr><td></td><td>Liability Statement. American Express Travel Related Services Company, Ir
subsidiaries, affiliates and representatives (collectively. "Amex") act a
for travel suppliers and you understand and agree that Amex shall not
for any loss, injury, expense or damage to persons or property resulting, dire
from (1) the acts of omissions of travel suppliers, including but no
to delays. overbooking's, cancellation of services. cessation of operations, a
or failures of equipment, or changes in fares, itineraries or schedules; or (2)
fires, earthquakes, floods, climatic aberrations, acts of governmental a
civil unrest. strikes, riots, theft, disease. accidents or failures related to the p</td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

internet, telecommunications lines or facilities, or third party technology syst any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and ma arrangements that meet your individual needs. We consider various factors identifying travel suppliers to you and recommending specific itineraries. In t we are acting as an independent third party and not as a fiduciary. We want aware that certain suppliers pay us commissions as well as incentives for re sales targets or other goals, and from time to time may also provide incentiv travel counselors. Certain suppliers may also provide compensation to us ft marketing and administrative services that we perform for them, such as gre them access to our marketing channels, participating in marketing programs supporting technology initiatives. In addition, we receive compensation from when customers use the American Express Card or other American Express to pay for supplier products and services. From time to time we may enter i: business relationships with suppliers and these arrangements. including leve types of compensation and incentives we receive, are subject to change. In i suppliers and recommending itineraries. we may consider a number of facto including supplier availability and your preferences. The relationships we ha suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Regis Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationAqmail.com,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge sonnco providers who are not authorized to act on behalf of American Express and you acknowledge that Amo Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provides service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and'or foes yoi authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy -10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

- Document type: travel itinerary / booking email
- Header: FLIGHTS | HOTELS | CARS | CRUISES
- Hours (surrounding context): Mon through Friday 9AM–5:30PM EST
- Message snippet (top): "Hi Natasha...we need to change [redacted] ticket to depart Moscow on Wed. Dec. 5th! OK? same flight fine...Lesley"
- Record locator: [redacted] (black box)
- Section title: YOUR TRIP DETAILS
- Following line (partial): "If airline tickets are purchased for this itinerary:"
- Visual: multiple large black redaction bars concealing additional booking details

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

Airline Baggage Fee/Rules may apply and can be accessed by visiting:

https://myamextravel.com/baggage

Other Information
• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Other Information
• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information
• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID FOR 3 MONTHS BEYOND STAY

Moscow to New York
FLIGHT SU 100

DEPARTING

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

**Flight Information**

*   **Airline:** Aeroflot
*   **Flight Number:** SU 103
*   **Route:** New York to Moscow
*   **Departure:** Tue, Dec 04 2018, 10:10 AM, Sheremetyevo (SVO)
*   **Arrival:** Tue, Dec 04 2018, 12:25 PM, John F Kennedy International (JFK)
*   **Duration:** 10 Hrs 15 Mins
*   **Class:** N Economy Class
*   **Aircraft:** Boeing 777-300Er
*   **Meals:** Lunch
*   **Baggage:** 1PC per adult
*   **Departure Terminal:** Terminal D - Domestic/Intl
*   **Arrival Terminal:** Terminal 1
*   **Flight Type:** Non-stop

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

| Field | Value |
|---|---|
| Departure | Sat, Dec 15 2018, 07:10 PM |
| Departure city / airport | New York — John F Kennedy International (JFK) |
| Arrival | Sun, Dec 16 2018, 12:25 PM |
| Arrival city / airport | Moscow — Sheremetyevo (SVO) |
| Airline | Aeroflot (Operated by Aeroflot) |
| Flight type | Non-stop |
| Duration | 9 hrs 15 mins |
| Departure terminal | Terminal 1 |
| Arrival terminal | Terminal D - Domestic/Intl |
| Class | Y (Economy) |
| Aircraft | Airbus Industrie A330-300 |
| Meals | Dinner, Snack |
| Baggage | 1 PC per adult |
| Flight confirmation | Aeroflot: [redacted] |
| Traveller information | [redacted] |

# YOUR TRIP DETAILS (cont.)

## Aeroflot (cont.)

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home. you have 24/7 medical. legal. financial or other select emergency coordination and assistance services, including medical and legal referrals. PP# XXXXXXXXXXt, cash wires and more Card Members may be responsible for the costs charged by third-party service providers

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Pnvacy Statement <u>atwww.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip (cont.)

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or properly resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God. fires. earthquakes, floods. climatic aberrations, acts of governmental authorities. civil unrest. strikes. riots, theft. disease, accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

# YOUR TRIP DETAILS (cont.)

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation(&gmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible a liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You aro responsible for any purchases. shipping charges and/or foes you authorize. We reserve tho right to note profile and preference data for servicing purposes.



Done!!! I love safe money, even if it is 40.00USD.

# YOUR TRIP DETAILS (cont.)

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

- Email date/time: Dec 3, 2018 at 4:38 PM
- Agent: Centurion Relationship Manager (name redacted)
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

Reservation summary
- Total fare (including taxes & fees): $2,747.63
- Ticket: non‑refundable
- Change penalty: EUR 35.00 + any fare difference
- Ticket issued on Dec 1 (Saturday); agent can void and reissue same fare

Itinerary
- Wed 05 Dec — Aeroflot 100 — Economy — 10h 15m
  - Depart: Moscow Sheremetyevo Airport (SVO) at 10:10 AM
  - Arrive: New York John F. Kennedy Airport (JFK) at 12:25 PM
- Sat 15 Dec — Aeroflot 103 — Economy — 9h 15m
  - Depart: New York John F. Kennedy Airport (JFK) at 7:10 PM
  - Arrive: Moscow Sheremetyevo Airport (SVO) at 12:25 PM

Action requested
- Please reply to the email with authorization to proceed.

# YOUR TRIP DETAILS (cont.)

## Regards, (cont.)

# YOUR TRIP DETAILS (cont.)

## GREAT! please change as stated below

On Dec 3, 2018, at 4:28 PM, Natalia Molotkova <██████████████████████████████>
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m
Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am
Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m
Departing: New York John F Kennedy Airport, (JFK) at 7.10pm
Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████@█████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████@█████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change █████ ██████████ ticket to depart Moscow on Wed. Dec. 5th! OK? sam

FLIGHTS| HOTELS| CARS| CRUISES

# YOUR TRIP DETAILS (cont.)

## GREAT! please change as stated below (cont.)

# YOUR TRIP DETAILS (cont.)

## RECORD LOCATOR:

# YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https.//myamextravel com/baqqaqe</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPC

# YOUR TRIP DETAILS (cont.)

## Other Information

• A VISA IS REQUIRED FOR ENTRY INTO USA

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<table><tr><th></th><th rowspan="23"></th><th>• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID F
BEYOND STAY</th></tr><tr><td></td><td>Moscow to New York</td></tr><tr><td></td><td>FLIGHT SU 100</td></tr><tr><td></td><td>DEPARTING </td></tr><tr><td></td><td>Tue, Dec 04 2018, 10:10 AM</td></tr><tr><td></td><td>Moscow </td></tr><tr><td></td><td>Sheremetyevo (SVO)</td></tr><tr><td></td><td>ARRIVING </td></tr><tr><td></td><td>Tue, Dec 04 2018, 12:25 PM</td></tr><tr><td></td><td>New York</td></tr><tr><td></td><td>John F Kennedy International (JFK)</td></tr><tr><td></td><td></td></tr><tr><td></td><td>Aeroflot </td></tr><tr><td></td><td>Operated By Aeroflot</td></tr><tr><td></td><td>Non-stop </td></tr><tr><td></td><td>Duration:10 Hrs 15 Mins</td></tr><tr><td></td><td>Departure Terminal:Temiinal D - Domestic/Intl</td></tr><tr><td></td><td>Arrival Terminal:Terminal 1</td></tr><tr><td></td><td>FLIGHT INFORMATION</td></tr><tr><td></td><td>N Economy Class</td></tr><tr><td></td><td>Boeing 777-300Er</td></tr><tr><td></td><td>Meals: Lunch</td></tr><tr><td></td><td>Baggage: 1PC per adult</td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

| Field | Value |
|---|---|
| Airline | Aeroflot |
| Confirmation code | (redacted) |
| Route | New York → Moscow |
| Flight number | SU 103 |
| Departing | Sat, Dec 15 2018, 07:10 PM |
| Departure city / airport | New York — John F. Kennedy International (JFK) |
| Departure terminal | Terminal 1 |
| Arriving | Sun, Dec 16 2018, 12:25 PM |
| Arrival city / airport | Moscow — Sheremetyevo (SVO) |
| Arrival terminal | Terminal D — Domestic/Intl |
| Stops | Non-stop |
| Duration | 9 hrs 15 mins |
| Operated by | Aeroflot |
| Class | Y (Economy) |
| Aircraft | Airbus Industrie A330-300 |
| Meals | Dinner, Snack |

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

- Document: Flight confirmation / travel itinerary (American Express Travel)
- Airline: Aeroflot
- Baggage: 1 PC per adult
- Flight confirmation number: [REDACTED]
- Traveller information: [NAME REDACTED]
- Emergency assistance block:
  - Heading: "NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL HOTLINE"
  - Summary: 24/7 medical, legal, financial and other emergency coordination when traveling >100 miles from home; mentions PP# XXXXXXXXXXX and possible third‑party charges
  - Phone numbers: 1-800-333-AMEX (toll-free), 1-715-343-7977 (direct-dial collect)
- Action/button: "Manage Your Trip"
- Link/text: "View and manage your Trip by logging onto American Express Travel"
- Additional section header visible: "Entry and Exit Information for Travel"

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

<table><tr><th></th><th rowspan="9">review
requirements
cannot
any

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email
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PDF
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Reader.

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pleasant

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sales</th><th><u>www Visacentral com/amex</u> for the most up to date and accurate enh
for your travel destination. Due to frequent changes. American
guarantee the accuracy of the information provided and expressly di:
liability for any inaccurate or incomplete information contained on that s</th></tr><tr><td></td><td>may receive customer service emails even if you have requested not to
marketing offers from American Express. For details about our e-mail
review the American Express Privacy Statement
<u>onvw americanexpress.comiprivacy</u></td></tr><tr><td></td><td>attached itinerary PDF or link for full terms and conditions.</td></tr><tr><td></td><td>itinerary attachment:
you are unable to view the PDF attachment. ensure you have Adobe Acrot
Refer to website below to download and install this free software.</td></tr><tr><td></td><td><u>http://www.adobe.corniproducts/acrobat/readstep.html</u></td></tr><tr><td></td><td>you for choosing American Express Centurion Travel Service and ha,.
trip.</td></tr><tr><td></td><td>be advised that certain mandatory hotel-imposed charges. including,
to. daily resort or facility <change><s>fees,</s></change> may be applicable to your stay and pa:
hotel operator at check-out from the property. You may wish to inquire
before your trip regarding the existence and amount of such charges.</td></tr><tr><td></td><td>Statement. American Express Travel Related Services Company. Ir
subsidiaries, affiliates and representatives (collectively. "Amex") act J.
for travel suppliers and you understand and agree that Amex shall not
any loss, injury. expense or damage to persons or property resulting. dire
indirectly, from (1) the acts of omissions of travel suppliers, including but no
delays. overbooking's, cancellation of services. cessation of operations, a
failures of equipment. or changes in fares. itineraries or schedules: or (2)
fires, earthquakes, floods, climatic aberrations. acts of governmental a
unrest, strikes, riots. theft. disease. accidents or failures related to the p
telecommunications lines or facilities. or third party technology syst
other cause beyond the control of Amex.</td></tr><tr><td></td><td>Disclosure. Amex assists you in finding travel suppliers and m:
that meet your individual needs. We consider various factors
travel suppliers to you and recommending specific itineraries. In t
are acting as an independent third party and not as a fiduciary. We want
that certain suppliers pay us commissions as well as incentives for re
targets or other goals, and from time to time may also provide incentiv</td></tr></table>

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

travel counselors. Certain suppliers may also provide compensation to us fc marketing and administrative services that we perform for them, such as gra them access to our marketing channels, participating in marketing programs supporting technology initiatives. In addition, we receive compensation from when customers use the American Express Card or other American Express to pay for supplier products and services. From time to time we may enter ii business relationships with suppliers and these arrangements, including levE types of compensation and incentives we receive, are subject to change. In i suppliers and recommending itineraries. we may consider a number of facto including supplier availability and your preferences. The relationships we ha suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Regis Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

# YOUR TRIP DETAILS (cont.)

## please note (cont.)

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation(&qmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Ame Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provider service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authonzo. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova

# YOUR TRIP DETAILS (cont.)

## please note (cont.)

Key information:

*   Centurion Relationship Manager
*   Phone: (877) 877-0987
*   Hours: Mon through Friday 9AM-530PM EST
*   Email mentions changing a ticket to depart Moscow on Wed. Dec. 5th for Natasha.
*   Airline Baggage Fee/Rules can be accessed at: [https://myamextravel.com/baggage](https://myamextravel.com/baggage)
*   Record Locator (redacted).

# YOUR TRIP DETAILS (cont.)

## please note (cont.)

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information

• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID FOR 3 MONTHS
BEYOND STAY

Moscow to New York

FLIGHT SU 100

DEPARTING
Tue, Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

ARRIVING
Tue, Dec 04 2018, 12:25 PM

# YOUR TRIP DETAILS (cont.)

## please note (cont.)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration: 10 Hrs 15 Mins
Departure Terminal: Terminal D - Domestic/Intl
Arrival Terminal: Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Sat, Dec 15 2018, 07:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Sun, Dec 16 2018, 12:25 PM

# YOUR TRIP DETAILS (cont.)

## ARRIVING (cont.)

- Airline: Aeroflot (Operated by Aeroflot)
- Airport: Moscow — Sheremetyevo (SVO)
- Flight type: Non-stop
- Duration: 9 hrs 15 mins
- Departure terminal: Terminal 1
- Arrival terminal: Terminal D - Domestic/Intl
- Class: Y (Economy)
- Aircraft: Airbus Industrie A330-300
- Meals: Dinner, Snack
- Baggage allowance: 1 PC per adult
- Flight confirmation: Aeroflot: [redacted]
- Traveller information: [redacted]
- Emergency assistance: 24/7 Global Assist hotline available when traveling >100 miles from home (medical, legal, financial, other emergency coordination; PP# shown as XXXXXXXXXXX)

# YOUR TRIP DETAILS (cont.)

## ARRIVING (cont.)

Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

Key information:

*   **American Express Travel:** Manage trips online.
*   **Entry and Exit Information:** Review www.Visacentral.com/amex.
*   **Email Offers:** American Express privacy statement at www.americanexpress.com/privacy.
*   **Itinerary:** Attached PDF; download Adobe Acrobat Reader if needed. http://www.adobe.com/products/acrobat/readstep.html
*   **Hotel Charges:** May include mandatory fees payable at checkout; inquire with the hotel.
*   **Travel Service:** American Express Centurion Travel Service.

# YOUR TRIP DETAILS (cont.)

## ARRIVING (cont.)

parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes, floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## ARRIVING (cont.)

# YOUR TRIP DETAILS (cont.)

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation qmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To <u>learn</u> more <u>about e-mail</u> security <u>or</u> report a suspicious a-mail. please visit us at <u>Inencanexprass.comrphishing.</u> C) 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



Wait a minute, ticket was issued on December 1st, Saturday, I can void it and issue new ticket, same fare as on Saturday - $2747.63.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $2747.63.

	• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

# YOUR TRIP DETAILS (cont.)

## • Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m

Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m

# YOUR TRIP DETAILS (cont.)

## • Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m (cont.)

Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

# YOUR TRIP DETAILS (cont.)

## GREAT! please change as stated below

On Dec 3, 2018, at 4:28 PM, Natalia Molotkova
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

# YOUR TRIP DETAILS (cont.)

## GREAT! please change as stated below (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987

@

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change

ticket to depart Moscow on Wed. Dec. 5th! OK? san-

FLIGHTS | HOTELS | CARS | CRUISES

RECORD LOCATOR:

# YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https'llmyamextravel corn/baggage</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPO

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO USA

Other Information

• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID FOR
BEYOND STAY

Moscow to New York

FLIGHT SU 100

DEPARTING

Tue, Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

ARRIVING

Tue, Dec 04 2018, 12:25 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

| Field | Value |
|---|---|
| Airline | Aeroflot (Operated by Aeroflot) |
| Flight | SU 103 |
| Route | New York → Moscow |
| Duration | Non-stop, 10 hrs 15 mins |
| Class | N Economy Class |
| Aircraft | Boeing 777-300ER |
| Meals | Lunch |
| Baggage | 1 PC per adult |
| Departure — Date & Time | Sat, Dec 15 2018, 07:10 PM |
| Departure — Airport & Terminal | New York — John F. Kennedy International (JFK), Terminal D - Domestic/Intl |
| Arrival — Date & Time | Sun, Dec 16 2018, 12:25 PM |
| Arrival — Airport & Terminal | Moscow — Terminal 1 |
| Flight confirmation | Aeroflot: [redacted] |

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

| Field | Value |
|---|---|
| Airport | Sheremetyevo (SVO) |
| Airline | Aeroflot (Operated by Aeroflot) |
| Routing | Non-stop |
| Duration | 9 Hrs 15 Mins |
| Departure Terminal | Terminal 1 |
| Arrival Terminal | Terminal D - Domestic/Intl |
| Class | Y Economy Class |
| Aircraft | Airbus Industrie A330-300 |
| Meals | Dinner, Snack |
| Baggage | 1 PC per adult |
| Flight confirmation | Aeroflot: [redacted] |
| Traveller information | [redacted] |
| Emergency assistance | 24/7 global hotline for medical/legal/financial coordination (details partially visible) |

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

- Organization: American Express Centurion Travel Service
- Phone: 1-800-333-AMEX (toll-free); 1-715-343-7977 (direct-dial collect)
- Manage Your Trip: button + instruction to log onto American Express Travel
- Entry and Exit Information for Travel:
  - Recommends periodically reviewing www.visacentral.com/amex for up-to-date entry/visa requirements
  - Accuracy not guaranteed; American Express disclaims liability for inaccurate/incomplete info
- Emails/privacy:
  - You may receive customer service emails even if you opted out of marketing
  - Privacy statement: www.americanexpress.com/privacy
- Itinerary/PDF:
  - See attached itinerary PDF or link for full terms and conditions
  - If unable to view PDF, install Adobe Reader: http://www.adobe.com/products/acrobat/readstep.html
- Additional notes:
  - Members may be responsible for costs charged by third-party service providers
  - Certain mandatory hotel-imposed charges (e.g., daily resort/facility fees) may apply and are payable to the hotel at check-out; inquire with hotel before travel
- Closing line: Thank you for choosing American Express Centurion Travel Service.

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Liability Statement. American Express Travel Related Services Company, In parent. subsidiaries. affiliates and representatives (collectively, "Amex") act a agent for travel suppliers and you understand and agree that Amex shall not for any loss, injury, expense or damage to persons or property resulting, dire indirectly, from (1) the acts of omissions of travel suppliers. including but not to delays. overbooking's. cancellation of services, cessation of operations. a( or failures of equipment. or changes in fares, itineraries or schedules: or (2) God, fires, earthquakes, floods. climatic aberrations, acts of governmental al civil unrest, strikes. riots. theft. disease, accidents or failures related to the pi internet, telecommunications lines or facilities, or third party technology syste any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and ma arrangements that meet your individual needs. We consider various factors i identifying travel suppliers to you and recommending specific itineraries. In tl we are acting as an independent third party and not as a fiduciary. We want aware that certain suppliers pay us commissions as well as incentives for re: sales targets or other goals. and from time to time may also provide incentiv' travel counselors. Certain suppliers may also provide compensation to us fo marketing and administrative services that we perform for them. such as gra them access to our marketing channels. participating in marketing programs supporting technology initiatives. In addition, we receive compensation from when customers use the Amencan Express Card or other American Express to pay for supplier products and services. From time to time we may enter it business relationships with suppliers and these arrangements. including leve types of compensation and incentives we receive. are subject to change. In it suppliers and recommending itineraries, we may consider a number of facto' including supplier availability and your preferences. The relationships we ha suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington Seller of Travel Registration Number: UBIft600469694. Iowa: TM 669 Regis Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacation@qmail.com</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amei Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees yoc authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $40.00 (add collect, exchange).

	• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Wed 05 Dec - Aeroflot 100 - Economy - 10h 15m Departing: Moscow Sheremetyevo Airport, (SVO) at 10.10am Arriving: New York John F Kennedy Airport, (JFK) at 12.25pm

• Sat 15 Dec - Aeroflot 103 - Economy - 9h 15m Departing: New York John F Kennedy Airport, (JFK) at 7.10pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.25pm

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Will be 40.00 USD add collect.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change
OK? same flight fine...Lesley



ticket to depart Moscow on Wed. Dec. 5th!

FLIGHTS' HOTELS' CARSI CRUISES

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## RECORD LOCATOR:

# YOUR TRIP DETAILS (cont.)

## YOUR TRIP DETAILS

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: <u>https*//mvamextravel cam/baggage</u>

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT

Other Information

• A VISA IS REQUIRED FOR ENTRY INTO USA

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF RUSSIAN FEDERATION- PASSPORT MUST BE VALID FOR 3 MONTHS BEYOND STAY

# YOUR TRIP DETAILS (cont.)

## Other Information (cont.)

# YOUR TRIP DETAILS (cont.)

## Moscow to New York

# YOUR TRIP DETAILS (cont.)

## FLIGHT SU 100

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Tue. Dec 04 2018, 10:10 AM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Tue, Dec 04 2018, 12:25 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:10 Hrs 15 Mins
Departure Terminal:Terminal D - Domestic/Intl
Arrival Terminal:Terminal 1

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

N Economy Class
Boeing 777-300Er
Meals: Lunch
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## New York to Moscow

FLIGHT SU 103

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Sat, Dec 15 2018, 07:10 PM
New York
John F Kennedy International (JFK)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Sun, Dec 16 2018, 12:25 PM
Moscow
Sheremetyevo (SVO)

# YOUR TRIP DETAILS (cont.)

## Aeroflot

Operated By Aeroflot

Non-stop
Duration:9 Hrs 15 Mins
Departure Terminal:Terminal 1
Arrival Terminal:Terminal D - Domestic/Intl

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

Y Economy Class
Airbus Industrie A330-300
Meals: Dinner Snack
Baggage: 1PC per adult

FLIGHT CONFIRMATION

Aeroflot:

TRAVELLER INFORMATION

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

# YOUR TRIP DETAILS (cont.)

## NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services. including medical and legal referrals, PP# XXXXXXXXXXt. cash wires and more. Card Members may be responsible for the costs charged by third-party service providers.

1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect).

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip

View and manage your Trip by logging onto <u>American Express Travel.</u>

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentralcom/amex</u> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.com/privacy</u>

See attached itinerary PDF or link for full terms and conditions.

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip (cont.)

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities. civil unrest, strikes, riots. theft, disease. accidents or failures related to the public internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

# YOUR TRIP DETAILS (cont.)

## Manage Your Trip (cont.)

<mark>California State Seller of Travel Registration Number: 1022318. Washington State</mark> Seller of Travel Registration Number: UBI#600469694. <mark>Iowa:</mark> TA# 669 Registered Iowa Travel Agency.

# YOUR TRIP DETAILS (cont.)

## please note

The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of

# YOUR TRIP DETAILS (cont.)

## JEE

Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to <u>jeevacationetamailcom,</u> and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express Is In no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not

# YOUR TRIP DETAILS (cont.)

## JEE (cont.)

against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the nght to note profile and preference data for servicing purposes.