To: From: 'ataia o ot ova Sent: Fri 9/7/2018 8:12:54 PM Subject: Change Inbound Date to Sept. 11th! Rec. Loc#IFFWGK

Title: American Express ®

Lesley, I am leaving now, please call if you need different flight.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Different day or time? What time she wants to depart?

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Geez. I am now being asked if she can take a later flight. Let me know. Sorry

Sent from my iPhone

On Sep 7, 2018, at 2:29 PM, Natalia Molotkova < > wrote:

Exchange is set up, should be done within 24 hours.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

██████████████████████

Hours: Mon through Friday 9AM-530PM EST

Please issue new inbound ticket for ████ as below! thanks

On Sep 7, 2018, at 2:26 PM, Natalia Molotkova <████████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $41.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m

Departing: Moscow Sheremetyevo Airport, (SVO) at 3.10pm

Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.05pm

• Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.30pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.05am

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

GREAT! please issue this change!

To change outbound flight to

SU 3000 11SEP SVO CDG 310P 605P

add collect will be $41.00.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
██████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]

Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for █████████ to Sept. 11th...She is currently holding a ticket

Rec. Loc#IFFWGK

Privacy Statement | Visit the Centurion Card website

To learn more <u>about e-mail</u> security or report a suspicious e-mail, please visit us at
O 2015 American Express. All rights reserved

American Express uses 3rd patty concierge service providers who are not authorized to act on behalf of American Express and you acknowledge way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. Wo reser preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $41.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m Departing: Moscow Sheremetyevo Airport, (SVO) at 3.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.05pm

• Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m Departing: Paris Charles de Gaulle Airport, (COG) at 7.30pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.05am

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

GREAT! please issue this change!

To change outbound flight to

SU 3000 11SEP SVO CDG 310P 605P

add collect will be $41.00.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for to Sept. 11th...She is currently holding a ticket to arrive Paris on 13th...same flight is great...

Rec. Loc#IFFWGK

Privacy Statement | Visit the Centurion Card website

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible oe liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andior fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## Regards, (cont.)

ok super. thanks

On Sep 7, 2018, at 2:29 PM, Natalia Molotkova <█████████████████████████████████████>
wrote:

Key information from the email:

*   Exchange should be completed within 24 hours.
*   Natalia Molotkova is a Centurion Relationship Manager.
*   Request to issue a new inbound ticket for Iuliia.
*   Total air reservation cost: $41.00 (includes taxes and fees).
*   Ticket is non-refundable; EUR35.00 change penalty applies.
*   Code share: AIR FRANCE.
*   Outbound flight to change: SU 3000 11SEP SVO CDG 310P 605P
*   **Flight Details:**

    *   Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m:
        *   Departure: Moscow Sheremetyevo Airport (SVO) at 3.10pm.
        *   Arrival: Paris Charles de Gaulle Airport (CDG) at 6.05pm.
    *   Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m:
        *   Departure: Paris Charles de Gaulle Airport (CDG) at 7.30pm.
        *   Arrival: Moscow Sheremetyevo Airport (SVO) at 12.05am.

## Regards, (cont.)

add collect will be $41.00.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
██████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
██████████
Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for:  to Sept. 11th...She is currently holding a ticket
Rec. Loc#IFFWGK

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $41.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

• Code share:AIR FRANCE

• Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m Departing: Moscow Sheremetyevo Airport, (SVO) at 3.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.05pm

• Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.30pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.05am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager
█████████████████████████
███████████
Hours: Mon through Friday 9AM-530PM EST

GREAT! please issue this change!

To change outbound flight to

SU 3000 11SEP SVO CDG 310P 605P

add collect will be $41.00.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for:  to Sept. 11th...She is currently holding a ticket to arr
Rec. Loc#IFFWGK

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to not service your account for servicing purposes.

Exchange is set up, should be done within 24 hours.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue new inbound ticket for luliia as below! thanks

On Sep 7, 2018, at 2:26 PM, Natalia Molotkova
wrote:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $41.00 (add collect, exchange).

• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

	- Code share: AIR FRANCE

• Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m Departing: Moscow Sheremetyevo Airport, (SVO) at 3.10pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.05pm

• Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.30pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.05am

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

GREAT! please issue this change!

To change outbound flight to

SU 3000 11SEP SVO CDG 310P 605P

add collect will be $41.00.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████████████████████
██████████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████████████████████
██████████████
Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for

to Sept. 11th...She is currently holding a ticket to an

Rec. Loc#IFFWGK

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Ames way responsible or liable for the actions of the service provider and the onty remedy for any claims relating to services or products provided by the service p service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. We reserve the rigl preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $41.00 (add collect, exchange).

	• Ticket is non-refundable, EUR35.00 change penalty applies plus difference in fare

	• Code share:AIR FRANCE

## • Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m

Departing: Moscow Sheremetyevo Airport, (SVO) at 3.10pm

Arriving: Paris Charles de Gaulle Airport, (CDG) at 6.05pm

• Sat 15 Sep - Aeroflot 3003 - Economy - 3h 35m Departing: Paris Charles de Gaulle Airport, (CDG) at 7.30pm Arriving: Moscow Sheremetyevo Airport, (SVO) at 12.05am

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## • Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m (cont.)

Hours: Mon through Friday 9AM-530PM EST

GREAT! please issue this change!

To change outbound flight to

SU 3000 11SEP SVO CDG 310P 605P

add collect will be $41.00.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

We need to change the inbound date for to Sept. 11th...She is currently holding a ticket to arrive Paris on 13th...same fligh is grea

Rec. Loc#IFFWGK

## • Tue 11 Sep - Aeroflot 3000 - Economy - 3h 55m (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. Wo reserve the nght to note profile and preference data far servicing purposes.