To: Amex Centurian Travel
From: Lesley Groff
Sent: Fri 9/7/2018 3:50:07 PM
Subject: Re: Change Ticket for:  to Depart Sept. 17! (PYRPUD)

no worries. thanks for letting me know.

On Sep 7, 2018, at 11:49 AM, Natalia Molotkova
<███████████████████████████████████████> wrote:

Lesley, hi, just FYI, I advised add collect 276.00USD, but while record was on exchange Q, fare went up 26.( will refund 26.00USD (fare increase).

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

great.

- Email timestamps: Sep 6, 2018 — 10:14 AM and 10:24 AM
- Sender: [Agent name redacted], Centurion Relationship Manager (contact info redacted)
- Business hours: Mon–Fri 9:00 AM–5:30 PM EST
- Actions: "Set up exchange" (to be completed by end of day)
- Requested: Issue ticket for [passenger redacted] to depart to London on Sept. 20 for $276
- Alternative/lower fare found for different flights: $855.21
- Pricing / terms:
  - Total air reservation (including taxes & fees): $276.00 (add collect, exchange)
  - Ticket is non-refundable
  - $275.00 change penalty applies, plus any difference in fare

• Thu 20 Sep - British Airways 182 - Economy - 7h 05m Departing: New York John F Kennedy Airport, (JFK) at 11.00pm Arriving: London Heathrow Airport, (LHR) at 11.05am

• Fri 28 Sep - British Airways 113 - Economy - 8h Om Departing: London Heathrow Airport, (LHR) at 4.15pm Arriving: New York John F Kennedy Airport, (JFK) at 7.15pm

<mark>Please reply to this email and provide your authorization to</mark> proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket for the 20th then. Thanks.

Sent from my iPhone

Fare for 19th of September is almost 1500.00, so add collect will be like I advised fro Septemb

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Did the fare go up tremendously for the 19th?

Sent from my iPhone

Lesley, fare of 882.21 for September 19 departure expired today, you emailed me at 9pm, I wa To get fare of $882.21, now it has to be September 20 departure.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

| Flight | Date | From | To | Dep | Arr | Note |
|---|---:|---|---|---:|---:|---|
| BA 112 | 19 SEP (arr 20 SEP) | JFK | LHR | 6:30 PM | 6:30 AM (20SEP) | Outbound date drives price |
| BA 115 | 28 SEP | LHR | JFK | 2:25 PM | 5:20 PM | Fare basis /DCBA |

Other extracted items:
- Request: "please issue the tickets for departure on Sept. 19th!"
- Pricing notes:
  - "Add collect is $278.60"
  - Later: "Will be $912.60 add collect."
- Conversation points:
  - "Yes, cheaper to fly to London on September 19th."
  - "What makes it so much is outbound date (not time), not return."
  - Question whether 18th vs 19th is better; mention "JE might not care about the cost."
  - User asks if another daytime flight would cost less (message truncated).
- Signature:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Hours: Mon through Friday 9AM–5:30PM EST

HI Natasha...we need to change =departure date to Sept. 17th...it does not matter the ret' down...you can use any date that make the price difference the least amount as possible or rm late would be great if available...

View your Trips
American Express Travel Record Locator PYRPUD

E-Ticket Number(s)
███████Ticket BA 1257174841943-22AUG

Monday 10 Sep 18

Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Flight Information

Date 10 Sep 2018
Airline British Airways
Airline Record Locator RJOWYA
Flight/Class BA 182 N Economy Class
Origin New York, John F Kennedy International
Destination London, London Heathrow
Departing 11:00 PM
Arriving 11:05 AM / 11 Sep 2018
Departure Terminal Terminal 7
Arrival Terminal Terminal 5
Estimated Time 7 Hrs 5 Mins

## Flight Information (cont.)

<table><tr><th>Stops
Seats
Confirmed </th><th></th><th>Non-stop
28A</th></tr><tr><td>Thursday 20 Sep 18</td><td></td><td></td></tr><tr><td>Flight Information</td><td></td><td></td></tr><tr><td>Date</td><td></td><td>20 Sep 2018</td></tr><tr><td>Airline</td><td></td><td>British Airways</td></tr><tr><td>Airline Record Locator</td><td></td><td>RJOWYA</td></tr><tr><td>Flight/Class</td><td></td><td>BA 115 V Economy Class</td></tr><tr><td>Origin</td><td></td><td>London, London Heathrow</td></tr><tr><td>Destination</td><td></td><td>New York, John F Kennedy International</td></tr><tr><td>Departing</td><td></td><td>02:30 PM</td></tr><tr><td>Arriving</td><td></td><td>05:25 PM</td></tr><tr><td>Departure Terminal</td><td></td><td>Terminal 5</td></tr><tr><td>Arrival Terminal</td><td></td><td>Terminal 7</td></tr><tr><td>Estimated Time</td><td></td><td>7 Hrs 55 Mins</td></tr><tr><td>Stops</td><td></td><td>Non-stop</td></tr><tr><td>Seats</td><td></td><td>31K</td></tr><tr><td>Confirmed </td><td></td><td></td></tr><tr><td><u>Entry and Exit Information for</u></td><td></td><td><u>Travel</u></td></tr><tr><td>American Express strongly
requirements for your travel
expressly disclaims any liability</td><td></td><td>recommends that you periodically review <u>www.Visacentratcom/arr</u>
destination. Due to frequent changes, American Express cannot gi
for any inaccurate or incomplete information contained on that</td></tr><tr><td colspan="3">You may receive customer service emails even if you have requested not to receive email mar
mail practices, please review the American Express Privacy Statement at <u>www.americanexprE</u></td></tr><tr><td>See attached itinerary PDF</td><td>or link</td><td>for full terms and conditions.</td></tr><tr><td colspan="3">PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer I</td></tr><tr><td><u>http://www.adobe.com/products/acrobat/readstep.html</u></td><td></td><td></td></tr><tr><td>Thank you for choosing American
Please be advised that certain
payable to the hotel operator
such charges.</td><td>at</td><td>Express Centurion Travel Service and have a pleasant trip.
mandatory hotel-imposed charges, including, but not limited to,
check-out from the property. You may wish to inquire with the</td></tr><tr><td colspan="3">Liability Statement. American Express Travel Related Services Company, Inc. and its parent, :
"Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not
or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, inc
services, cessation of operations, accidents or failures of equipment, or changes in fares, itiner</td></tr></table>

## Flight Information (cont.)

floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, di telecommunications lines or facilities, or third party technology systems, or any other cause be:

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangement: factors in identifying travel suppliers to you and recommending specific itineraries. In this role, fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incen to time may also provide incentives to our travel counselors. Certain suppliers may also provic administrative services that we perform for them, such as granting them access to our marketi supporting technology initiatives. In addition, we receive compensation from suppliers when cu Express products to pay for supplier products and services. From time to time we may enter it arrangements, including levels and types of compensation and incentives we receive, are subji itineraries, we may consider a number of factors, including supplier availability and your prefen influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express is responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for services provided by the service provider.

Got slightly lower fare for different flights: $855.21

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $276.00 (add collect, exchange).

• Ticket is non-refundable, $275.00 change penalty applies plus difference in fare

	• Thu 20 Sep - British Airways 182 - Economy - 7h 05m Departing: New York John F Kennedy Airport, (JFK) at 11.00pm Arriving: London Heathrow Airport, (LHR) at 11.05am

• Fri 28 Sep - British Airways 113 - Economy - 8h Om Departing: London Heathrow Airport, (LHR) at 4.15pm Arriving: New York John F Kennedy Airport, (JFK) at 7.15pm

<mark>Please reply to this email and provide your authorization to proceed.</mark>

Regards,
Natalia (Natasha) Molotkova

## Flight Information (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket for the 20th then. Thanks.

Sent from my iPhone

Fare for 19th of September is almost 1500.00, so add collect will be like I advised fro September 17 o

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Did the fare go up tremendously for the 19th?

Sent from my iPhone

Lesley, fare of 882.21 for September 19 departure expired today, you emailed me at 9pm, I was alrea get fare of $882.21, now it has to be September 20 departure.

Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...please issue the tickets for departure on Sept. 19th!

Ok. Let me ask him what to do. Thank you!

Sent from my iPhone

Yes, cheaper to fly to London on September 19th:

## Regards, (cont.)

BA 112 19SEP JFK LHR 630P 630A 20SEP
BA 115 28SEP LHR JFK 225P 520P /DCBA

Add collect is $278.60

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok, so is another day (the 18th or 19th better to fly out on?) JE might not care about the cost but I kno

What makes it so much is outbound date (not time), not return.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Mana er

Hours: Mon through Friday 9AM-530PM EST

ugh..really? is there another flight during the day that would cost less? and return anytime that is the

Will be $912.60 add collect.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<u>natalia.molotkovaO,centurion.com</u> 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

HI Natasha...we need to change  departure date to Sept. 17th...it does not matter the return date down....you can use any date that make the price difference the least amount as possible or maybe ev would be great if available...

American Express Travel PYRPUD
Record Locator

## Regards, (cont.)

E-Ticket Number(s)
██████████Ticket BA 1257174841943-22AUG

Monday 10 Sep 18

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

## Flight Information

Date 10 Sep 2018
Airline British Airways
Airline Record Locator RJOWYA
Flight/Class BA 182 N Economy Class
Origin New York, John F Kennedy International
Destination London, London Heathrow
Departing 11:00 PM
Arriving 11:05 AM / 11 Sep 2018
Departure Terminal Terminal 7
Arrival Terminal Terminal 5
Estimated Time 7 Hrs 5 Mins
Stops Non-stop
Seats 28A
Confirmed

Thursday 20 Sep 18

## Flight Information

Date: 20 Sep 2018
Airline: British Airways

## Flight Information (cont.)

<table><tr><th>Airline Record Locator</th><th>RJOWYA</th></tr><tr><td>Flight/Class</td><td>BA 115 V Economy Class</td></tr><tr><td>Origin</td><td>London, London Heathrow</td></tr><tr><td>Destination</td><td>New York, John F Kennedy International</td></tr><tr><td>Departing</td><td>02:30 PM</td></tr><tr><td>Arriving</td><td>05:25 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 5</td></tr><tr><td>Arrival Terminal</td><td>Terminal 7</td></tr><tr><td>Estimated Time</td><td>7 Hrs 55 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>31K</td></tr></table>

Confirmed
Entry and Exit Information for Travel

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for • for your travel destination. Due to frequent changes, American Express cannot guarantee the accurac liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an• resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limit cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedule aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or fai lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sal provide incentives to our travel counselors. Certain suppliers may also provide compensation to us fc perform for them, such as granting them access to our marketing channels, participating in marketing addition, we receive compensation from suppliers when customers use the American Express Card o products and services. From time to time we may enter into other business relationships with supplie compensation and incentives we receive, are subject to change. In identifying suppliers and recommE including supplier availability and your preferences. The relationships we have with suppliers may alE recommend.

## PDF itinerary attachment: (cont.)

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge t
actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se
responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pr

Thank you! I set up exchange, should be done by the end of today.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for ████ to depart to London on Sept. 20th for $276. thanks

On Sep 6, 2018, at 10:14 AM, Natalia Molotkova <blackened out> wrote:

Got slightly lower fare for different flights: $855.21

Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $276.00 (add collect, exchange).
• Ticket is non-refundable, $275.00 change penalty applies plus difference in fare
• Thu 20 Sep - British Airways 182 - Economy - 7h 05m
Departing: New York John F Kennedy Airport, (JFK) at 11.00pm
Arriving: London Heathrow Airport, (LHR) at 11.05am
• Fri 28 Sep - British Airways 113 - Economy - 8h 0m
Departing: London Heathrow Airport, (LHR) at 4.15pm
Arriving: New York John F Kennedy Airport, (JFK) at 7.15pm
Please reply to this email and provide your authorization to proceed.

## PDF itinerary attachment: (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket for the 20th then. Thanks.

Sent from my iPhone

Fare for 19th of September is almost 1500.00, so add collect will be like I advised fro September 17 o

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Did the fare go up tremendously for the 19th?

Sent from my iPhone

Lesley, fare of 882.21 for September 19 departure expired today, you emailed me at 9pm, I was alrea To get fare of $882.21, now it has to be September 20 departure.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...please issue the tickets for departure on Sept. 19th!

Ok. Let me ask him what to do. Thank you!

Sent from my iPhone

## PDF itinerary attachment: (cont.)

Yes, cheaper to fly to London on September 19th:

BA 112 19SEP JFK LHR 6301' 630A 20SEP BA 115 28SEP LHR JFK 225P 520P /DCBA

Add collect is $278.60

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ok, so is another day (the 18th or 19th better to fly out on?) JE might not care about the cost but I kno

What makes it so much is outbound date (not time), not return.

## Regards,

Natalia (Natasha) Molotkova
Centurion Relationship Mana er

Hours: Mon through Friday 9AM-530PM EST

ugh..really? is there another flight during the day that would cost less? and return anytime that is the

Will be $912.60 add collect.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...we need to change  departure date to Sept. 17th...it does not matter the return date down....you can use any date that make the price difference the least amount as possible or maybe ev late would be great if available...

View your Trips

## Regards, (cont.)

# American Express Travel PYRPUD
Record Locator

E-Ticket Number(s)

Ticket BA 1257174841943-22AUG

Monday 10 Sep 18

# American Express Travel PYRPUD
Record Locator (cont.)

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# American Express Travel PYRPUD
Record Locator (cont.)

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information

Date 10 Sep 2018
Airline British Airways
Airline Record Locator RJOWYA
Flight/Class BA 182 N Economy Class
Origin New York, John F Kennedy International
Destination London, London Heathrow
Departing 11:00PM
Arriving 11:05 AM / 11 Sep 2018
Departure Terminal Terminal 7
Arrival Terminal Terminal 5
Estimated Time 7 Hrs 5 Mins
Stops Non-stop
Seats 28A
Confirmed

Thursday 20 Sep 18

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information

20 Sep 2018

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information (cont.)

<table><tr><th colspan="2">Date </th></tr><tr><td>Airline</td><td>British Airways</td></tr><tr><td>Airline Record Locator</td><td>RJOWYA</td></tr><tr><td>Flight/Class</td><td>BA 115 V Economy Class</td></tr><tr><td>Origin</td><td>London, London Heathrow</td></tr><tr><td>Destination</td><td>New York, John F Kennedy International</td></tr><tr><td>Departing</td><td>02:30 PM</td></tr><tr><td>Arriving</td><td>05:25 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 5</td></tr><tr><td>Arrival Terminal</td><td>Terminal 7</td></tr><tr><td>Estimated Time</td><td>7 Hrs 55 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td>Seats</td><td>31K</td></tr></table>

# American Express Travel PYRPUD
Record Locator (cont.)

## Confirmed

<u>Entry and Exit Information for Travel</u>

American Express strongly recommends that you periodically review <u>www.Visacentral.com/amex</u> for requirements for your travel destination. Due to frequent changes, American Express cannot guarante expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing mail practices, please review the American Express Privacy Statement at <u>www.americanexpress.con</u>

See attached itinerary PDF or link for full terms and conditions.

# American Express Travel PYRPUD
Record Locator (cont.)

## PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to web:

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily re payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel b such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidi "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liat or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries o floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, telecommunications lines or facilities, or third party technology systems, or any other cause beyond th

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that n factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives fc to time may also provide incentives to our travel counselors. Certain suppliers may also provide com administrative services that we perform for them, such as granting them access to our marketing chat supporting technology initiatives. In addition, we receive compensation from suppliers when customer Express products to pay for supplier products and services. From time to time we may enter into othE arrangements, including levels and types of compensation and incentives we receive, are subject to c

# American Express Travel PYRPUD
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

itineraries, we may consider a number of factors, including supplier availability and your preferences. influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Re
Registered Iowa Travel Agency.

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge
actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the se
responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p

Got slightly lower fare for different flights: $855.21

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $276.00 (add collect, exchange).

• Ticket is non-refundable, $275.00 change penalty applies plus difference in fare

• Thu 20 Sep - British Airways 182 - Economy - 7h 05m Departing: New York John F Kennedy Airport, (JFK) at 11.00pm Arriving: London Heathrow Airport, (LHR) at 11.05am

• Fri 28 Sep - British Airways 113 - Economy - 8h Om Departing: London Heathrow Airport, (LHR) at 4.15pm Arriving: New York John F Kennedy Airport, (JFK) at 7.15pm

<mark>Please reply to this email and provide your authorization to proceed.</mark>

Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er

Hours: Mon through Friday 9AM-530PM EST

Please issue ticket for the 20th then. Thanks.

Sent from my iPhone

# American Express Travel PYRPUD
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Fare for 19th of September is almost 1500.00, so add collect will be like I advised fro September 17 or 18 -

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Did the fare go up tremendously for the 19th?

Sent from my iPhone

Lesley, fare of 882.21 for September 19 departure expired today, you emailed me at 9pm, I was already goni of $882.21, now it has to be September 20 departure.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...please issue the tickets for departure on Sept. 19th!

Ok. Let me ask him what to do. Thank you!

Sent from my iPhone

Yes, cheaper to fly to London on September 19th:

BA 112 19SEP JFK LHR 630P 630A 20SEP BA 115 28SEP LHR JFK 225P 520P /DCBA

Add collect is $278.60

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

# American Express Travel PYRPUD
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

ok, so is another day (the 18th or 19th better to fly out on?) JE might not care about the cost but I know.

What makes it so much is outbound date (not time), not return.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

ugh..really? is there another flight during the day that would cost less? and return anytime that is cheap? or

Will be $912.60 add collect.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

HI Natasha...we need to change [REDACTED] departure date to Sept. 17th...it does not matter the return date....we can use any date that make the price difference the least amount as possible or maybe even less! Let me know what's available...

American Express Travel Record Locator: PYRPUD

E-Ticket Number(s): Ticket BA 1257174841943-22AUG

# American Express Travel PYRPUD
Record Locator (cont.)

## PDF itinerary attachment: (cont.)

Monday 10 Sep 18

# American Express Travel PYRPUD
Record Locator (cont.)

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# American Express Travel PYRPUD
Record Locator (cont.)

## Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information

<table><tr><th>Date </th><th>10 Sep 2018</th></tr><tr><td>Airline </td><td>British Airways</td></tr><tr><td>Airline Record Locator</td><td>RJOWYA </td></tr><tr><td>Flight/Class </td><td>BA 182 N Economy Class</td></tr><tr><td>Origin </td><td>New York, John F Kennedy International</td></tr><tr><td>Destination </td><td>London, London Heathrow</td></tr><tr><td>Departing </td><td>11:00 PM</td></tr><tr><td>Arriving </td><td>11:05 AM/ 11 Sep 2018</td></tr><tr><td>Departure Terminal</td><td>Terminal 7</td></tr><tr><td>Arrival Terminal</td><td>Terminal 5</td></tr><tr><td>Estimated Time</td><td>7 Hrs 5 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>28A </td></tr><tr><td>Confirmed </td><td></td></tr></table>

# American Express Travel PYRPUD
Record Locator (cont.)

## Thursday 20 Sep 18

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information

<table><tr><th>Date </th><th>20 Sep 2018</th></tr><tr><td>Airline </td><td>British Airways</td></tr><tr><td>Airline Record Locator</td><td>RJOWYA </td></tr><tr><td>Flight/Class </td><td>BA 115 V Economy Class</td></tr><tr><td>Origin </td><td>London, London Heathrow</td></tr><tr><td>Destination </td><td>New York, John F Kennedy International</td></tr><tr><td>Departing </td><td>02:30 PM</td></tr><tr><td>Arriving </td><td>05:25 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal 5</td></tr><tr><td>Arrival Terminal</td><td>Terminal 7</td></tr><tr><td>Estimated Time</td><td>7 Hrs 55 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Seats </td><td>31K </td></tr></table>

# American Express Travel PYRPUD
Record Locator (cont.)

## Flight Information (cont.)

# American Express Travel PYRPUD
Record Locator (cont.)

## Confirmed
<u>Entry and Exit Information for Travel</u>

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# American Express Travel PYRPUD
Record Locator (cont.)

## Confirmed
<u>Entry and Exit Information for Travel</u> (cont.)