To: Amex <u>Centurian Travel</u> Cc: <u>Bella Klein</u> From: Sent: Tue 10/16/2018 3:18:56 PM Subject: Re: Help! Can we get some money back from Four Season s?

ok, darn...let me know...hoping we can get one night back!

On Oct 16, 2018, at 11:15 AM, Natalia Molotkova <blackened out> wrote:

I doubt it, it was not even cancellation, it was no show, will try, but have a feeling answer will be no.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...As it turns out, =did did NOT go on the Disney trip....would it be possible to see if we can gel looking very closely at all his Amex charges and saw we were charged for the hotell...I don't know how mam could you see what you can do for us?

American Express Travel KAFCWJ
Record Locator

Saturday 06 Oct 18

## Hotel Information

<table><tr><th>Hotel </th><th>FOUR SEASONS WALT DISNEY WORLD</th></tr><tr><td>Address </td><td>10100 Dream Tree Blvd
ORLANDO FL 32836</td></tr><tr><td>Telephone </td><td>1-407-3137777 </td></tr><tr><td>Check In Date</td><td>Sat 06 Oct 2018</td></tr><tr><td>Check Out Date</td><td>Mon 08 Oct 2018</td></tr><tr><td>Confirmation Number</td><td>64614S6032685 </td></tr><tr><td>Base Rate</td><td>USD 949.00 / per night
May be subject to local taxes, service charges,
and daily resort fees if applicable</td></tr><tr><td>Cancellation Policy</td><td>Cancel 5 Days Prior To Arrival</td></tr></table>

## Hotel Information (cont.)

## Confirmed

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