To: Natalia Molotkova
From: 
Sent: Mon 8/27/2018 3:42:45 PM
Subject: Re: We may change Flight for:  TODAY. NKRAPC

Sure why not. Thx

Sent from my iPhone

On Aug 27, 2018, at 11:42 AM, Natalia Molotkova a wrote:

Key entities and information:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Work Hours:** Monday through Friday, 9AM-5:30PM EST
*   **Flights:**
    *   DL 1274: MIA to JFK, 12:15 PM to 3:26 PM, business only
    *   DL 2490: MIA to LGA, 2:58 PM to 6:13 PM
*   Watching 2:58 pm flight.
*   1:55 delayed to 2:30.

Key Information:

*   Natalia Molotkova, Centurion Relationship Manager
*   Air Reservation: Mon 27 Aug - American Airlines 251 - Economy - 3h 1m
*   Departure: Miami Airport (MIA) at 1.55pm
*   Arrival: New York John F Kennedy Airport (JFK) at 4.56pm
*   Total air reservation: $57.40
*   Hours: Mon through Friday 9AM-530PM EST

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 1211pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Key details from emails:

*   **Hours:** Monday through Friday, 9AM-5:30 PM EST
*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager
*   Possible trip to Washington embassy.
*   Miami to NY flight change. Two direct Delta options to LGA and JFK around 3-3:30 pm.
*   Message sent from iPhone.

Privacy Statement | Visit the Centurion Card website

## To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

--

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $57.40.

• Ticket is non-refundable, change - difference in fare applies.

• Mon 27 Aug - American Airlines 251 - Economy - 3h 1m Departing: Miami Airport, (MIA) at 1.55pm Arriving: New York John F Kennedy Airport, (JFK) at 4.56pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Option 2 please departing 1:55pm

Sent from my iPhone

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1 pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

## Regards, (cont.)

Sorry, meant to say will stay turn, no changing anything as yet.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Morning. We ma changell Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 eta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknow4edge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims rolabng to services or products provided by tho service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror loos you authonze. We reserve tho nght to noto profile and preference data for servicing purposes.

## Regards, (cont.)

This flight is already delayed to 2:30pm. Is something else available just in case? I'm trying to find out if she is at the airport

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $57.40.

• Ticket is non-refundable, change - difference in fare applies.

• Mon 27 Aug - American Airlines 251 - Economy - 3h 1m Departing: Miami Airport, (MIA) at 1.55pm Arriving: New York John F Kennedy Airport, (JFK) at 4.56pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Option 2 please departing 1:55pm

Sent from my iPhone



sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to M 251 27AUG MIA JFK 155P 456P - add collect 57.40.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We ma change Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 eta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American
Express and you acknowledge that American Express is in no way responsible or liable for the actions of the
service provider and the only remedy for any claims relating to services or products provided by the service
provider is against the service provider and not against American Express. You are responsible for any
purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data
for servicing purposes.



Done.

Regards,
Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Please issue below ticket for Elina

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $57.40.

• Ticket is non-refundable, change - difference in fare applies.

• Mon 27 Aug - American Airlines 251 - Economy - 3h 1m Departing: Miami Airport, (MIA) at 1.55pm Arriving: New York John F Kennedy Airport, (JFK) at 4.56pm

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Option 2 please departing 1:55pm

Sent from my iPhone

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Morning. We ma change [REDACTED] Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 Delta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.



© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American
Express and you acknowledge that American Express is in no way responsible or liable for the actions of the
service provider and the only remedy for any claims relating to services or products provided by the service
provider is against the service provider and not against American Express. You are responsible for any
purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

## Regards, (cont.)

for servicing purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: 557.40.

• Ticket is non-refundable, change - difference in fare applies.

• Mon 27 Aug - American Airlines 251 - Economy - 3h 1m Departing: Miami Airport, (MIA) at 1.55pm Arriving: New York John F Kennedy Airport, (JFK) at 4.56pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Option 2 please departing 1:55pm

Sent from my iPhone

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We ma change  Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 Delta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of Amoncan ' Express and you acknowledge that Amencan Express Is In no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.



DL 1274 MIA JFK 1215P 326P - business only DL 2490 MIA LGA 258P 613P

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Key details from the image:

*   **Flight Details:** American Airlines 251, Economy, 3h 1m. Departing Miami Airport (MIA) at 1.55pm, arriving New York John F Kennedy Airport (JFK) at 4.56pm on August 27.
*   **Ticket Cost:** Total air reservation: $57.40.
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Other Info:** The 1:55 flight is delayed to 2:30. Ticket is non-refundable.

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

Option 2 please departing 1:55pm

Sent from my iPhone

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

## Regards, (cont.)

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Key entities in the image include:

*   Flight information: Miami to NY (Delta direct - LGA and JFK)
*   American Airlines 251: Economy - 3h 1m, Mon 27 Aug
*   Departure: Miami Airport, (MIA) at 1.55pm
*   Arrival: New York John F Kennedy Airport, (JFK) at 4.56pm
*   Total cost: $57.40
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

-orry, I didn't realize ticket was partially used, I can't void it.

We can book her at

DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to

AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my Phone

We still can void AA ticket, just let me know before departure.

## Regards,

Natalia (Natasha) Molotkova

## Regards, (cont.)

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We ma changed Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 Delta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

## Regards, (cont.)

Key information from the image:

*   **Total air reservation cost:** $57.40
*   **Flight details:** American Airlines 251 (Economy), August 27, Miami (MIA) to New York JFK, 1:55 PM departure, 4:56 PM arrival, 3h 1m duration
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Hours:** Mon through Friday 9AM-5:30PM EST
*   **Flight Delay:** Current flight delayed to 2:30 PM
*   **Ticket Status:** Partially used and cannot be voided.
*   **Option 2:** Departure at 1:55PM requested.

## Regards, (cont.)

DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

## Regards,

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void AA ticket, just let me know before departure.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

## Regards, (cont.)

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We ma change | Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 Delta direct. One to LGA and One to JFK around 3-3:30pm. Just giving you heads up. Waiting to hear from her.

NKARPC

Sent from my iPhone

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.

## Regards, (cont.)

## O 2015 American Express. All rights reserved



American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American I Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note predict and preference data for servicing purposes.

Done.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Flours: Mon through Friday 9AM-530PM EST

Please issue below ticket for █████

Sent from my iPhone

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $57.40.

• Ticket is non-refundable, change - difference in fare applies.

## • Mon 27 Aug - American Airlines 251 - Economy - 3h 1m

Departing: Miami Airport, (MIA) at 1.55pm

Arriving: New York John F Kennedy Airport, (JFK) at 4.56pm

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

Option 2 please departing 1:55pm

Sent from my iPhone

sorry, I didn't realize ticket was partially used, I can't void it.

We can book her at DL 1274 MIA JFK 1215P 326P - only business left at 987.96.

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void M ticket, just let me know before departure.

## Regards, (cont.)

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

correct...however now I am being told she may need to stay in washington to go to embassy...I don't know...we will see...just waiting to be told

Sorry, meant to say will stay turn, no changing anything as yet.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Changing.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. We ma change | Flight from Miami to NY today to a direct flight. It does not have to be AA. I see 2 Delta direct. One to LGA and One to JFK around 3-3:30pm. Just

## Regards, (cont.)

Key Information:

*   Total air reservation cost: $57.40
*   Flight Details: American Airlines 251, Economy. MIA to JFK, departing 1.55pm arriving 4.56pm, on Mon 27 Aug.
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   Hours: Mon-Fri, 9 AM-5:30 PM EST.
*   Alternate Flight: DL 1274 MIA JFK, Business Class only at $987.96, departing 12:15 pm and arriving 3:26 pm.

## Regards, (cont.)

or change existing ticket to AA 251 27AUG MIA JFK 155P 456P - add collect 57.40.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, on it.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great on. Voiding. ! We need a flight back to amy airport in NY around 12/1pm for her. She may need to go to Washington tonight around 9:30om. But don't worry about that now. Let's do the flights get back to NY now. Thx

Sent from my iPhone

We still can void M ticket, just let me know before departure.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager



Hours: Mon through Friday 9AM-530PM EST

## Regards, (cont.)

Key information from the image:

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Hours: Monday through Friday, 9 AM-5:30 PM EST.
*   A flight from Miami to NY is being changed to a direct flight, either Delta to LGA or JFK, around 3-3:30pm.
*   A person may need to stay in Washington to go to the embassy.
*   Information source is "Sent from my iPhone".

## Regards, (cont.)

Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is j . against the service provider and not against Arnencan Express. You are responsible for any purchases. shipping I charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. !