To: Amex Centurian Travel
From: Lesley Groff
Sent: Thur 2/1/2018 5:30:04 PM
Subject: Re: Change ticket

do that for case!

On Feb 1, 2018, at 12:26 PM, Natalia Molotkova
<███████████████████████████████> wrote:

Yes, fare will be $317.40. OK?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

she has bags...
Can we just refund what we have and book new ticket on Aeroflot the whole way?

On Feb 1, 2018, at 12:13 PM, Natalia Molotkova <████████████████████> wrote:

Let me know. In this case she will have get bags from first flight and check in again, only if she can ask Aero leg to London, booked separately, if they can check in bags all the way. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

@

Hours: Mon through Friday 9AM-530PM EST

not sure...I will ask.

On Feb 1, 2018, at 12:09 PM, Natalia Molotkova <████████████████████████████████████████> wrote:

New Aeroflot ticket from Moscow to London has to be issued under separate record, other wise my system is to London, and it will make fare way more. Is it OK? Does she have bags to check in?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Refund the ticket ...she wants to fly Aeroflot...so do the first leg as is, then purchase the Aeroflot departing 1

On Feb 1, 2018, at 12:00 PM, Natalia Molotkova < > wrote:

Looks like Aeroflot is changing their schedule in May, so will be longer connecting time in Moscow. May 12 s We can do May 13:

SU1307 13MAY OVB SVO 1010A 1020A - 60.00 USD add collect

AF4921 13MAY SVO CDG 205P 500P - even exchange

Lesley, Original ticket from Moscow to Paris was actually refundable. we can refund it and issue ticket to Lor refund will be. It is partially used. SU 2572 12FEB SVO LHR 0145P 0300P

TOTAL FARE - USD 353.30 Actually both of them refundable, so we can cancel and refund both and issue 1 S7 182 12FEB OVB DME 0350P 0410P 1 S7 4005 12FEB DME LHR 0635P 0755P OPERATED BY BRITISH AIRWAYS

TOTAL FARE - USD 276.50

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@

Hours: Mon through Friday 9AM-530PM EST

whenever is a cheap day to fly...what is that? a Sat.? Sat. May 12?...

On Feb 1, 2018, at 11:23 AM, Natalia Molotkova <█████████████████████████████> wrote:

Pricing, can you give me exact day in May?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

she is not up for the long trip... how much to change this current ticket to a date sometime in May or June...?

we would then just purchase the new one way for her from Novosibirsk to London you suggested..

On Feb 1, 2018, at 10:25 AM, Natalia Molotkova <████████████████████> wrote:

sounds like the best idea, money wise at least, is to have her take the flight to Paris and from there go on to I
tell her...

On Feb 1, 2018, at 10:25 AM, Natalia Molotkova <████████████████████> wrote:

OK, originally two separate tickets we issued - Aeroflot within Russian, and Air France to London (not sure w Aeroflot part as is, and just book flight from Moscow to London at 145pm: SU 2572 12FEB SVO LHR 145P 300P - at 963.30 Or new ticket:

1 S7 182 12FEB OVB DME 0350P 0410P 1 S7 4005 12FEB DME LHR 0635P 0755P OPERATED BY BRITISH AIRWAYS

TOTAL FARE - USD 276.50 Or she can still take existing flight to Paris, and from Paris fly to London: AF 1280 12FEB CDG LHR 415P 435P at 138.30

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
█████████

Hours: Mon through Friday 9AM-530PM EST

Novosibirisk...
it would just be a change of destination...instead of Paris, she needs to go back to London...

On Feb 1, 2018, at 9:46 AM, Natalia Molotkova <█████████████████████████> wrote:

To London from where?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

thanks

██████> wrote: On Feb 1, 2018, at 9:40 AM, Natalia Molotkova <██████████████████████████████>

Let me have a look.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. Can we change this ticket for ████ to go to London Heathrow on Feb 12 on Aeroflot please?

Thanks, Lesley

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## Flight Information

<table><tr><th>Date </th><th>12 Feb 2018</th></tr><tr><td>Airline </td><td>Aeroflot </td></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class </td><td>SU 1307 E Economy Class</td></tr><tr><td>Origin </td><td>Novosibirsk, Tolmachevo</td></tr><tr><td>Destination </td><td>Moscow, Sheremetyevo</td></tr><tr><td>Departing </td><td>10:15 AM</td></tr><tr><td>Arriving </td><td>10:35 AM</td></tr><tr><td>Departure Terminal</td><td>Terminal A</td></tr><tr><td>Arrival Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Estimated Time</td><td>4 Hrs 20 Mins</td></tr><tr><td>Stops </td><td>Non-stop </td></tr><tr><td>Confirmed </td><td></td></tr></table>

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## Flight Information

<table><tr><th>Date</th><th>12 Feb 2018</th></tr><tr><td>Airline</td><td>Air France</td></tr></table>

## Flight Information (cont.)

<table><tr><th>Operated By</th><th>Aeroflot</th></tr><tr><td>Airline Record Locator</td><td></td></tr><tr><td>Flight/Class</td><td>AF 4855 V Economy Class</td></tr><tr><td>Origin</td><td>Moscow, Sheremetyevo</td></tr><tr><td>Destination</td><td>Paris, Charles De Gaulle</td></tr><tr><td>Departing</td><td>01:05 PM</td></tr><tr><td>Arriving</td><td>03:00 PM</td></tr><tr><td>Departure Terminal</td><td>Terminal D - Domestic/Intl</td></tr><tr><td>Arrival Terminal</td><td>Terminal 2 C</td></tr><tr><td>Estimated Time</td><td>3 Firs 55 Mins</td></tr><tr><td>Stops</td><td>Non-stop</td></tr><tr><td></td><td></td></tr></table>

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