To: Amex Centurian Travel [██████████████████████████]
From: Lesley Groff
Sent: Mon 6/3/2019 2:16:59 PM
Subject: Re: Change Return ticket to June 8th for █████████ (Rec. Loc ████████)

yes please

On Jun 3, 2019, at 10:06 AM, Natalia Molotkova <redacted> wrote:

Not from Newark, should I check JFK?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████@█████████
████████
Hours: Mon through Friday 9AM-530PM EST

[ ]

WAIT!! is asking if there is a morning or afternoon flight on June 8th...can you check!

On Jun 3, 2019, at 9:54 AM, Natalia Molotkova <██████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject

	• Total air reservation, including taxes and fees: $189.00.

• Ticket is non-refundable, $189.00 change penalty applies plus difference in fare.

## • Sat, 8 Jun - British Airways 184 - Economy - 7h 1Om

Departing: Newark Liberty Airport (EWR) at 6:05 pm Arriving: London Heathrow Airport (LHR) at 6:15 am (on the 9 Jun)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████████
█████████
Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova

## • Sat, 8 Jun - British Airways 184 - Economy - 7h 1Om (cont.)

From: Natalia (Natasha) Molotkova — Centurion Relationship Manager
Email: [redacted]
Date: Jun 3, 2019, 9:54 AM
Hours: Mon–Fri 9:00 AM–5:30 PM EST

Request:
- Change return ticket to London to June 8 (same flight if possible)
- Please issue ticket as stated below for [redacted]

Price & policy:
- Total air reservation (including taxes & fees): $189.00
- Ticket is non‑refundable
- $189.00 change penalty applies plus any fare difference

Flight:
- Sat, 8 Jun — British Airways 184 — Economy — 7h 10m
- Depart: Newark Liberty Airport (EWR) at 6:05 PM
- Arrive: London Heathrow (LHR) at 6:15 AM (on 9 Jun)

Action requested:
- Reply to the email providing authorization to proceed

## • Sat, 8 Jun - British Airways 184 - Economy - 7h 1Om (cont.)

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha...we need to change:  return ticket to London to June 8th please...if same flig

(Rec. Loc: )

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American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Your response is required to complete this reservation. Prices and availability are subject to cha:

- Total air reservation, including taxes and fees: $189.OO.

• Ticket is non-refundable, $189.OO change penalty applies plus difference in fare.

• Sat, 8 Jun - British Airways 184 - Economy - 7h 1Om

Departing: Newark Liberty Airport (EWR) at 6:O5 pm Arriving: London Heathrow Airport (LHR) at 6:15 am (on the 9 Jun)

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

On it.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

## • Sat, 8 Jun - British Airways 184 - Economy - 7h 1Om (cont.)

Hi Natasha...we need to change

return ticket to London to June 8th please...if same flight exis

(Rec. Loa

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amor Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You aro responsible for any purchases. shipping charges andfor loos you We reserve the right to note profile and preference data for servicing purposes.