To: Lesley Groff
From: 
Sent: Fri 4/26/2019 5:37:17 PM
Subject: Re: Itinerary INCL TICKETNO for 28APR19

Thank you . Can you get her a ticket to go to Prague tomorrow from Barcelona please ? Just one way

Envoys de mon iPhone

Le 26 avr. 2019 à 19:23, Lesley Groff <████████████████████> a écrit :

Canceling her entire trip...

On Apr 26, 2019, at 1:10 PM, ████████ <████████████████>
wrote:

Can you cancel her ticket please ?

Envoyé de mon iPhone

Le 26 avr. 2019 à 16:48, Lesley Groff <████████████> a écrit :

Here is █████ new ticket to depart Sunday to Prague at 7 AM.
Please forward to her when Jeffrey wants you to. Thanks lesley

Sent from my [Phone

Begin forwarded message:

From: "American Express Traver
<u><itinerarvamvamextravel.corn></u>

Date: April 26, 2019 at 10:44:32 AM EDT
To: 
Subject: Itinerary INCL TICKETNO for  28APR19

FLIGHTS HOTELS CARSI CRUISES

RECORD LOCATOR:

# YOUR TRIP DETAILS

DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address the cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1

If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baggage

# YOUR TRIP DETAILS (cont.)

## Other Information

• CITIZENS OF CZECH REPUBLIC MUST CARRY A VALID PASSPORT

# YOUR TRIP DETAILS (cont.)

## Paris to Prague

FLIGHT AF 1382

# YOUR TRIP DETAILS (cont.)

## DEPARTING

Sun, Apr 28 2019. 07.00 AM
Paris
Charles De Gaulle (CDG)

# YOUR TRIP DETAILS (cont.)

## DEPARTING (cont.)

# YOUR TRIP DETAILS (cont.)

## ARRIVING

Sun, Apr 28 2019, 08:40 AM
Prague
Prague - Ruzyne International (PRG)

# YOUR TRIP DETAILS (cont.)

## Air France

Operated By Air France

Non-stop
Duration: 1 Hr 40 Mins
Departure Terminal: Terminal 2 F
Arrival Terminal: Terminal 2

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION

Your Seats: 2A
I Business Class
Airbus Industrie A320-100/200
Meals: Breakfast
Baggage: 2PC per adult

| Field | Value |
|---|---|
|Seat(s)|2A|
|Class|Business Class|
|Aircraft|Airbus Industrie A320-100/200|
|Meals|Breakfast|
|Baggage allowance|2PC per adult|
|Section shown|TRAVELLER INFORMATION / FLIGHT CONFIRMATION|
|Airline|Air France|
|Confirmation code|(redacted — black box in image)|

TRAVELLER INFORMATION

| Field | Value |
|---|---|
| Section header | TRAVELLER INFORMATION |
| Name | [REDACTED] (black bar in image) |
| Document type | E-TICKET |
| Ticket | AF [REDACTED] − 26APR |

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

- Issuer: American Express Centurion Travel Service
- Global Assist Hotline: 1-800-333-AMEX (toll-free); second direct-dial collect number is redacted in the image
- Emergency services (when traveling >100 miles from home): 24/7 medical, legal, financial and other emergency coordination — includes medical/legal referrals, passport replacement, cash wires, etc.
- Manage Your Trip: "Manage Your Trip" button; view/manage by logging onto American Express Travel
- Entry/Exit info: recommends www.Visacentral.com for up-to-date entry/exit requirements; American Express disclaims liability for inaccuracies
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- Itinerary/PDF: attached itinerary PDF referenced; if unable to view, install Adobe Acrobat Reader — http://www.adobe.com/products/acrobat/readstep.html

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's. cancellation of services. cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, Floods, climatic aberrations. acts of governmental authorities, civil unrest, strikes, riots. theft, disease. accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

# YOUR TRIP DETAILS (cont.)

## FLIGHT INFORMATION (cont.)

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

- Image shows two attachment-like lines enclosed in angle brackets.
- Attachment 1: filename fully redacted except a small redaction block and visible suffix ".pdf".
- Attachment 2: filename fully redacted.
- A long horizontal black redaction bar spans the top of the image.