To: Amex Centurian Trave
From: Lesley Groff
Sent: Thur 11/1/2018 5:50:05 PM
Subject: Re: Kappa's trip!

super. thanks!

On Nov 1, 2018, at 1:47 PM, Natalia Molotkova

On Nov 1, 2018, at 1:47 PM, Natalia Molotkova <blackened out> wrote:

Done. Points used, money will be credited back to account.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

text File Attachment: Attachment 2.html, 1158174 bytes

OK, will be 555 060 American Express point sand 20% back. Points are nonrevesible.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<blackened out>@<blackened out>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas!

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <redacted> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████@██████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates:

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <██████████████████████ wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████@███████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <███████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

<table><tr><th>• Ticket is refundable, changes are subject to difference in fare.</th></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr></table>

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

Key Information:

*   Flight requested from Vegas to Alb Dire, Nov 6
*   Jet Blue direct flight back to NY from Alb on Nov. 9th
*   B6 66 ABQ JFK 1159P 548AM

**November 3 - United**

*   Total air reservation: $5550.60 ($1850.20 per ticket)
*   Ticket is refundable
*   United Airlines 1596, Business class, 5h 37m. EWR to LAS. Departs 3.10pm, arrives 5.47pm

**November 6 - Southwest**

*   Total air reservation: $1034.94 ($344.98 per ticket)
*   Ticket is refundable
*   Southwest 172, Economy, 1h 30m. Departs LAS at 4.30pm

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyana and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires:

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note prot

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <███████████████████████ wrote:

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra legroom
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you have a few options

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more seats if needed

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 
Birthday:

## Hi Natasha...please use POINTS for Karyna and her parents first class tickets to Vegas! (cont.)

P Expires: ██████████

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

	• Total air reservation, including taxes and fees: 55550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,

## Grand total: $7122.48 (cont.)

Natalia (Natasha) Molotkova
<u>Centurion Relationshi Mana er</u>

Centurion Relationship Manager
████████████@████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA      1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know y

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

B6 66 ABQ JFK 1159P 548AM

- Surrounding text: "B6 66 ABQ JFK 1159P 548AM"; "Privacy Statement | Visit the Centurion Card website"

- Document snippet (two stacked entries):
  - Entry 1: large redacted block; visible labels: "Birthday:" and "P Expires:" (no values shown)
  - Entry 2: large redacted block; visible labels: "Birthday:" and "P Expires:" (no values shown)

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicin

==================== text File Attachment ==================== Attachment 1.html, 1068468 bytes

OK, you always can do it, even after departure.

Regards,
Natalia (Natasha) Molotkova

## Grand total: $7122.48 (cont.)

Centurion <u>Relationshi</u> Mana er
@
(877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

I have sent an email to our accountant Rich to ask him what he prefers we do...I'll get back to you soon.

Key entities:

*   **Natalia (Natasha) Molotkova:** Centurion Relationship Manager
*   **United tickets**: possibility to use points
*   **CID:** Email lost
*   **United ticket**: 555,060 points with 20% back
*   **Karyna**: Request to use points for first class seats for Karyna and parents.
*   **Contact information**: (877) 877-0987, Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Seats on Jet Blue closer to travel date might be not available, now regular seats only in

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get mc
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <[REDACTED]> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will
What is Karyna's United Frequent flyer number? The one I have on my end came

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova

<table><tr><th>Your response is required to complete this reservation. Prices and availat</th></tr><tr><td>November 3 - United</td></tr><tr><td>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per t</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per tic
doesn't have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per tick</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus di</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager
@</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr></table>

## Grand total: $7122.48 (cont.)

- To: Natasha — please issue tickets for Karyna and her parents; book the 3:10 PM flight on Nov 3.

- Fare summary
  - Total fare (all passengers): USD 5,550.60
  - Per ticket: USD 1,850.20

- Outbound (shown)
  - United Airlines (UA) 1596 — 03 Nov
    - From: Newark Liberty Airport (EWR)
    - To: Las Vegas (LAS)
    - Departs: 3:10 PM
    - Class: Business
    - Duration shown: 5h 37m

  - (Also shown) UA 224 — 03 Nov
    - EWR → LAS
    - Times shown: 05:28P / 08:05P (text fragment)

- Other/return notes
  - Request: issue JetBlue direct flight back to NY from ALB on Nov 9
  - B6 66 ABQ → JFK — departs 11:59 PM, arrives 5:48 AM (shown)

- Ticket conditions
  - Ticket is refundable
  - Changes subject to difference in fare

- Miscellaneous
  - Message references American Express / Centurion concierge (disclaimer)
  - Personal data fields (birthdays, passport expires) are redacted in image

## Grand total: $7122.48 (cont.)

- Passengers: Karyna and her parents (requested ticketing)
- Grand total: $7,122.48

Flights / fares:
| Date | Airline / Flight | Class | From (dep time) | To (arr time) | Duration | Fare / notes |
|---|---:|---|---|---:|---:|---|
| 03 Nov | UA 1596 | — | EWR (03:10 PM) | LAS (05:47 PM) | — | 1 ADT $1,850.20; TOTAL FARE USD 5,550.60 (documented) |
| 03 Nov | UA 224 | — | EWR (05:28 PM) | LAS (08:05 PM) | — | alternate option listed |
| 06 Nov | Southwest 172 | Economy | LAS (04:30 PM) | ABQ (07:00 PM) | 1h 30m | Total reservation $1,034.94 ($344.98 per ticket). Ticket refundable (changes subject to fare difference). |
| 09 Nov | JetBlue 66 (B6 66) | Economy | ABQ (11:59 PM) | JFK (05:48 AM) | 3h 49m | Total reservation $536.94 ($178.98 per ticket). Non‑refundable; $150 change/cancel penalty + fare diff. |

Notes / requests:
- Client asked to issue the 3:10 PM flight on Nov. 3 (UA 1596) for Karyna and her parents.
- Request to issue JetBlue direct return from ABQ to NY on Nov. 9.

Agent contact:
- Natalia (Natasha) Molotkova, Centurion Relationship Manager
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

## Grand total: $7122.48 (cont.)

- Two redacted blocks of personal info (each followed by:)
  - "Birthday:"
  - "P Expires:"
- Footer text / entities:
  - "Privacy Statement | Visit the Centurion Card website"
  - "To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing."
  - "© 2015 American Express. All rights reserved."
  - Disclaimer: American Express uses 3rd party concierge service providers not authorized to act on behalf of American Express; you are responsible for purchases, shipping charges and/or fees you authorize.
- Surrounding context (provided): "Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need C"

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need C

What is Karyna's United Frequent flyer number? The one I have on my end came back ;

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <██████████████

Your response is required to complete this reservation. Prices and availability ar

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m

## Grand total: $7122.48 (cont.)

- Itinerary (selected options)
  | Date | Carrier / Flight | Class | From (code) — Depart | To (code) — Arrive | Duration |
  |---|---:|---|---:|---:|---:|
  | Nov 3 | United UA 1596 | Economy | Newark Liberty (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM | — |
  | Nov 6 | Southwest 172 | Economy | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM | 1h 30m (document) |
  | Nov 9 | JetBlue 66 | Economy | Albuquerque Intl Sunport (ABQ) — 11:59 PM | New York JFK (JFK) — 5:48 AM (next day) | 3h 49m |

- Fares & totals
  - Nov 6 Southwest: Total reservation incl. taxes/fees $1,034.94 (listed $344.98 per ticket)
  - Nov 9 JetBlue: Total reservation incl. taxes/fees $536.94 ($178.98 per ticket)
  - Line-item: 1 ADT $1,850.20
  - TOTAL FARE (shown in message): USD 5,550.60
  - Grand total (document header): $7,122.48

- Ticket rules / notes
  - Southwest (Nov 6): Ticket is refundable; changes subject to fare difference.
  - JetBlue (Nov 9): Ticket is non‑refundable; $150 change/cancel penalty applies + fare difference.
  - Request in message: “Please issue the 3:10pm flight on Nov. 3rd” for Karyna and her parents.

- Contact / sender
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Phone: (877) 877-0987
  - Hours: Mon–Fri 9AM–5:30PM EST
  - Email address shown but redacted in image

- Other visible data
  - Alternate UA flight shown: UA 224 03NOV EWR→LAS 05:28P–08:05P
  - Instruction: “Please reply to this email and provide your authorization to proceed.”

## Grand total: $7122.48 (cont.)

- Header: "B6 66 ABQ JFK 1159P 548AM"

- Personal info: two blocks redacted (Birthday, P Expires). Privacy statement and American Express disclaimer visible.

- Notice: "Your response is required to complete this reservation."

- November 3 — United
  - Total (including taxes & fees): $5,550.60 ($1,850.20 per ticket)
  - Refundable; changes subject to fare difference
  - Sat 03 Nov — United Airlines 1596 — Business — 5h 37m
    - Depart: Newark Liberty Airport (EWR) at 3:10 pm
    - Arrive: Las Vegas McCarran Airport (LAS) at 5:47 pm

- November 6 — Southwest
  - Total (including taxes & fees): $1,034.94 ($344.98 per ticket)
  - Refundable; changes subject to fare difference
  - Tue 06 Nov — Southwest 172 — Economy — 1h 30m
    - Depart: Las Vegas McCarran Airport (LAS) at 4:30 pm
    - Arrive: Albuquerque Intl Sunport (ABQ) at 7:00 pm

- November 9
  - Total (including taxes & fees): $536.94 ($178.98 per ticket)

## Grand total: $7122.48 (cont.)

Key entities
- Sender: [name redacted], Centurion Relationship Manager
- Contact phone: (877) 877-0987
- Passenger(s): [name redacted] + parents
- Total (grand): $7,122.48
- Total fare (for 3 adults): USD 5,550.60 (1 ADT 1,850.20)
- Note: Ticket non-refundable; $150 change/cancel penalty + fare difference

Flights (from image)
| Airline / Flight | Date | From (code) | Dep | To (code) | Arr | Notes |
|---|---:|---|---:|---|---:|---|
| UA 1596 | 03 Nov | Newark (EWR) | 03:10 PM | Las Vegas (LAS) | 05:47 PM | 1 ADT 1850.20 |
| UA 224  | 03 Nov | Newark (EWR) | 05:28 PM | Las Vegas (LAS) | 08:05 PM | alternate routing shown |
| B6 66  | 09 Nov | Albuquerque (ABQ) | 11:59 PM | New York JFK (JFK) | 05:48 AM (next day) | JetBlue, Economy, 3h49m |

Other notes / requests in message
- Request to issue tickets for [name redacted] and her parents today.
- Please issue the 3:10 PM flight on Nov 3rd (UA 1596).
- Question about a ~4:30 PM flight on Nov 6 from Vegas to Albuquerque.
- Request to issue JetBlue direct flight back to NY from Albuquerque on Nov 9.
- Two ID/passport blocks shown as redacted with labels "Birthday:" and "P Expires:".

Footer: American Express privacy/statement and Centurion concierge notice.

## Grand total: $7122.48 (cont.)

- Type: email thread (timestamps visible)
  - Nov 1, 2018, 11:46 AM
  - Nov 1, 2018, 11:38 AM

- Top note: "hmmm...ok 9049"

- Sender: name redacted; Title: Centurion Relationship Manager
  - Phone: (877) 877-0987
  - Hours: Mon through Friday 9AM–5:30PM EST
  - Email address partially redacted

- Key messages:
  - Seats on JetBlue closer to travel date might be unavailable; currently only regular seats.
  - Prefers to buy extra legroom seats as date approaches; if none remain, accept regular seats.
  - JetBlue extra legroom price noted: $45.00 per seat.
  - One United number was incorrect and will be updated.

- Passenger/profile numbers (listed but redacted):
  - JetBlue: [redacted]
  - American Airlines: [redacted]
  - Delta: [redacted]
  - United: [redacted]
  - Emirates: [redacted]

## Grand total: $7122.48 (cont.)

- Message timestamp: Nov 1, 2018, 11:31 AM
- Sender: [name redacted], Centurion Relationship Manager
  - Phone: (877) 877-0987
  - Hours: Mon–Fri 9AM–5:30PM EST
  - Authorization: "I give you my authorization to proceed in issuing all the tickets below"
- Reservation summary:
  - Nov 3 — United
    - Total (incl. taxes/fees): $5,550.60 (listed $1,850.20 per t…)
    - Refundable; changes subject to fare difference
    - Sat 03 Nov — United Airlines 1596 — Business — 5h 37m
      - Depart: Newark Liberty Airport (EWR) at 3:10 PM
      - Arrive: Las Vegas McCarran Airport (LAS) at 5:47 PM
  - Nov 6 — Southwest
    - Total (incl. taxes/fees): $1,034.94 ($344.98 per ticket)
    - Refundable; changes subject to fare difference (note: doesn't have seat assignment)
    - Tue 06 Nov — Southwest 172 — Economy — 1h 30m
      - Depart: Las Vegas McCarran Airport (LAS) at 4:30 PM
      - Arrive: Albuquerque Intl Sunport (ABQ) at 7:00 PM
  - Nov 9 — JetBlue
    - Total (incl. taxes/fees): $536.94 ($178.98 per ticket)
    - Ticket is non‑refundable; $150 change/cancel penalty applies plus differences
    - Fri 09 Nov — JetBlue 66 — Economy — 3h 49m
      - Depart: Albuquerque Intl Sunport (ABQ) at 11:59 PM
      - Arrive: New York JFK (JFK) at 5:48 AM

## Grand total: $7122.48 (cont.)

Key Information:

*   **Grand Total:** $7122.48
*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   **Phone:** (877) 877-0987
*   **Hours:** Mon-Fri 9AM-530PM EST
*   **Request:** Issue tickets for Karyna and her parents.
*   **Flights:**
    *   UA 1596 03NOV EWR LAS 0310P
    *   UA 224 03NOV EWR LAS 0528P 0805P
    *   B6 66 ABQ JFK 1159P 548AM
*   **Request:** Nov. 6th, is there a flight departing around 4:30pm from Veg.
*   **Cards:** Birthday/Expiration dates are blurred.

## Grand total: $7122.48 (cont.)

Your response is required to complete this reservation. Prices and availability are

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), 
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bl have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

## Grand total: $7122.48 (cont.)

| Carrier | Flight | Date   | From | To  | Dep   | Arr    |
|--------:|-------:|--------|------|-----|-------:|--------:|
| UA      | 224    | 03 NOV | EWR  | LAS | 05:28P | 08:05P |
| B6      | 66     | (requested return) 09 NOV | ABQ  | JFK | 11:59P | 05:48AM |

| Item | Amount (USD) |
|-----:|-------------:|
| 1 ADT fare | 1,850.20 |
| Total fare | 5,550.60 |

- Request: issue JetBlue direct flight back to NY from Albany on Nov 9.
- Question: Do they need extra-legroom seats on JetBlue? Cost = $45.00 per seat.
- Question: What is Karyna's United frequent flyer number? (current one returned as blank)
- Authorization: Sender gives authorization to proceed issuing all tickets.
- Redacted personal blocks: two passenger birthday/Passport expiry blocks are blacked out.
- Contact (sender): [REDACTED NAME], Centurion Relationship Manager; Phone: (877) 877-0987; Hours: Mon–Fri 9AM–5:30PM EST.
- Email timestamp: Nov 1, 2018, 11:31 AM.
- Footer references American Express privacy statement and phishing/reporting link.

## Grand total: $7122.48 (cont.)

Key details from the image:

*   Reservations are required.
*   November 3: United - total $5550.60 (refundable). Flight: United Airlines 1596 EWR to LAS.
*   November 6: Southwest - total $1034.94 (refundable, no seat assignment). Flight: Southwest 172 LAS to ABQ.
*   November 9: JetBlue 66 - total $536.94 (non-refundable, $150 change/cancel fee). Flight: JetBlue 66 ABQ to JFK.
*   Grand total: $7122.48
*   Contact: Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987.
*   Action needed: Issue tickets for Karyna and parents today, specifically the 3:10pm flight on Nov. 3rd.

## Grand total: $7122.48 (cont.)

Key Details:

*   Total Fare: USD 5550.60
*   UA 1596: EWR to LAS, Nov 3, 3:10 PM - 5:47 PM
*   UA 224: EWR to LAS, Nov 3, 5:28 PM - 8:05 PM
*   B6 66: ABQ to JFK, 11:59 PM - 5:48 AM
*   November 3 - United:
    *   Total Air Reservation: $5550.60 ($1850.20 per ticket)
    *   United Airlines 1596: Newark (EWR) to Las Vegas (LAS), 3:10 PM - 5:47 PM (5h 37m).
*   November 6 - Southwest:
    *   Total Air Reservation: $1034.94 ($344.98 per ticket)

## Grand total: $7122.48 (cont.)

seat assignmnet).

- Request: Issue tickets for Karyna and her parents; please book the 3:10 PM flight on Nov 3.

Flights (from image)
- UA 1596 — 03NOV — EWR → LAS — Dep 03:10 PM, Arr 05:47 PM
  - 1 ADT fare: $1,850.20
  - Note: TOTAL FARE (presumably for 3 passengers): USD 5,550.60
- UA 224 — 03NOV — EWR → LAS — Dep 05:28 PM, Arr 08:05 PM
- Tue 06 Nov — Southwest 172 — LAS → ABQ — Economy — 1h 30m
  - Dep LAS 4:30 PM, Arr ABQ 7:00 PM
  - Total air reservation incl. taxes/fees: $536.94 ($178.98 per ticket)
  - Ticket non-refundable; $150 change/cancel penalty + fare difference
- Fri 09 Nov — JetBlue (B6) 66 — ABQ → JFK — Economy — 3h 49m
  - Dep ABQ 11:59 PM, Arr JFK 5:48 AM
  - (Listed as B6 66 ABQ JFK 1159P 548AM)

Pricing / totals
- Grand total: $7,122.48
- Line-item totals noted: $5,550.60 (total fare), $536.94 (air reservation), earlier per-ticket $178.98 and per-adult $1,850.20

Agent / contact
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST
- Email shown but redacted in image

Other notes
- Seat assignment referenced
- Some personal data (birthday, passport expiry) redacted in image

## Grand total: $7122.48 (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
the actions of the service provider and the only remedy for any claims relating to services or products provided by the service p
are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and prefer

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mic

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates:

## Grand total: $7122.48 (cont.)

- Sender: (name redacted) — Centurion Relationship Manager
- Contact: email redacted; Phone: (877) 877-0987; Hours: Mon–Fri 9AM–5:30PM EST
- Notes: asks if passengers need extra-legroom seats on JetBlue ($45.00/seat) and requests Karyna’s United frequent‑flyer number
- Authorization: "I give you my authorization to proceed in issuing all the tickets below"

Reservation details:
- November 3 — United
  - Total (incl. taxes & fees): $5,550.60 ($1,850.20 per ticket)
  - Ticket: refundable; changes subject to fare difference
  - Sat 03 Nov — United Airlines 1596 — Business — 5h 37m
    - Depart: Newark Liberty Airport (EWR) at 3:10 PM
    - Arrive: Las Vegas McCarran Airport (LAS) at 5:47 PM

- November 6 — Southwest
  - Total (incl. taxes & fees): $1,034.94 ($344.98 per ticket) — note: no seat assignment
  - Ticket: refundable; changes subject to fare difference
  - Tue 06 Nov — Southwest 172 — Economy — 1h 30m
    - Depart: Las Vegas McCarran Airport (LAS) at 4:30 PM
    - Arrive: Albuquerque Intl Sunport (ABQ) at 7:00 PM

- November 9
  - Total (incl. taxes & fees): $536.94 ($178.98 per ticket)

## Grand total: $7122.48 (cont.)

Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference
Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P
-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can p

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or p

## Grand total: $7122.48 (cont.)

and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori purposes.

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (077)077-0907

Hours: Mon through Friday 9AM-530PM EST

## (077)077-0907 (cont.)

Key details:

*   Request to issue tickets for Karyna and her parents on Nov 3.
*   Total Air Reservation: $5550.60 ($1850.20 per ticket)
*   United Airlines flight 1596, Nov 3, Newark to Las Vegas, 3:10 pm to 5:47 pm.
*   Request for Jet Blue flight back to NY from Alb on Nov. 9th.
*   American Express is mentioned in the privacy statement.
*   A flight departing around 4:30pm from Vegas to Alb Dire on Nov. 6th is queried.

## (077)077-0907 (cont.)

November 6 - Southwest

**Key Information:**

*   **Southwest Flight 172:** Nov 6, LAS to ABQ, 4:30 pm to 7:00 pm. $1034.94 ($344.98/ticket)
*   **JetBlue Flight 66:** Nov 9, ABQ to JFK, 11:59 pm to 5:48 am. $536.94 ($178.98/ticket)
*   **Grand Total:** $7122.48
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager
*   Request to issue tickets for Karyna and her parents.
*   UA 1596 03NOV EWR LAS, UA 224 03NOV EWR LAS, B6 66 ABQ JFK
*   Total Fare: $5550.60

## (077)077-0907 (cont.)

The image shows two redacted documents with fields for "Birthday" and "P Expires" filled in.

## Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn
of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the
purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

I know you emailed me CID, I can't find it now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060 and 20% back, but points are non reversible, if you cancel ticket, y

## Regards,

Natalia (Natasha) Molotkova

<u>Centurion Relationshi Mana er</u>

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

how many points would we use to pay for Karyna and her parents first class seats?...could we do that
On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <████████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## Regards, (cont.)

Key Information:

*   Natalia (Natasha) Molotkova: Centurion Relationship Manager, email: natalia.molotkova@centurion.com
*   Phone: (877) 877-0987, Hours: Mon-Fri 9AM-530PM EST
*   Subject: Extra leg room on JetBlue. Cost: $45.00 per seat.
*   Inquiry: Karyna's United Frequent flyer number.
*   Authorization provided to issue all tickets on Nov 1, 2018.

## Regards, (cont.)

Your response is required to complete this reservation. Prices and availability are

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), 
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bl doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

## Regards, (cont.)

- Reservation summary:
  - Total fare: USD 5,550.60
  - Fare per ticket: USD 1,850.20
  - Ticket refundable; changes subject to difference in fare

- Flight segments (document shows multiple options/segments):
  - United Airlines 1596 — Sat 03 Nov — Business — Duration 5h 37m
    - From: Newark Liberty Airport (EWR)
    - Departs: 03 Nov at 3:10 PM
    - To: Las Vegas McCarran Airport (LAS)
    - Arrives: 03 Nov at 5:47 PM
  - United Airlines 224 — 03 Nov
    - EWR -> LAS
    - Departs: 05:28 PM — Arrives: 08:05 PM
  - JetBlue B6 66 — ABQ -> JFK
    - Departs: 11:59 PM — Arrives: 5:48 AM
  - Southwest — Nov 6 (summary line present)
    - Total air reservation including taxes/fees: USD 1,034.94
    - Per-ticket: USD 344.98 (business mentioned)

- Other visible items:
  - Notes about issuing JetBlue direct flight back to NY from ALB on Nov 9 (partial text)
  - Passenger personal data (birthdays, passport expiry) redacted/black boxes
  - American Express privacy/concierge footer (©2015 American Express)

## Regards, (cont.)

have seat assignmnet).

<table><tr><th>⚫ Ticket is refundable, changes are subject to difference in fare.</th></tr><tr><td>Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fa</td></tr><tr><td>Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire</td></tr><tr><td>-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM</td></tr></table>

Birthday:
P Expires:

## Regards, (cont.)

Key information from the image includes personal details (Birthday, P Expires), the American Express logo, a link to American Express phishing information page (americanexpress.com/phishing), and copyright information for 2015 American Express. It also includes a statement about American Express' use of third party concierge service providers and liability.

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <█████████████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

## Regards, (cont.)

<table><tr><th>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).</th></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire</td></tr><tr><td>-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purcha:

B6 66 ABQ JFK 1159P 548AM</td></tr></table>

Birthday:

## Regards, (cont.)

P Expires:

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

- Ticket is refundable, changes are subject to difference in fare.

## Sat 03 Nov - United Airlines 1596 - Business - 5h 37m

Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - lh 30m

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra It

Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m

Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Sat 03 Nov - United Airlines 1596 - Business - 5h 37m (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is not responsible for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is to seek redress from the service provider. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for

## Sat 03 Nov - United Airlines 1596 - Business - 5h 37m (cont.)

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <██████████████████████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
natalia.molotkova@centurion.com
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <[REDACTED]> w

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need C
What is Karyna's United Frequent flyer number? The one I have on my end came back a

## Sat 03 Nov - United Airlines 1596 - Business - 5h 37m (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova

Your response is required to complete this reservation. Prices and availability an

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, bi doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus differenc

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

## Grand total: $7122.48 (cont.)

*   Natalia (Natasha) Molotkova is a Centurion Relationship Manager.
*   Contact number: (877) 877-0987
*   Total fare: USD 5550.60
*   Issue tickets for Karyna and her parents.
*   UA 1596 03NOV EWR LAS 0310P 0547P
*   UA 224 03NOV EWR LAS 0528P 0805P
*   B6 66 ABQ JFK 1159P 548AM
*   Request: Jet Blue direct flight back to NY from Alb on Nov. 9th.
*   Request: Flight departing around 4:30pm from Vegas to Alb on Nov. 6th.
*   American Express 2015.

## Grand total: $7122.48 (cont.)

<table><tr><th>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a</th></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship <u>Mana</u> er
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr></table>

## Grand total: $7122.48 (cont.)

*   **Flight Information:**
    *   JetBlue flight back to NY from ALB on Nov. 9th.
    *   Flight from Vegas to ALB on Tues. Nov. 6th, departing around 4:30 pm.
    *   JetBlue flight: B6 66 ABQ to JFK, departing 11:59 PM arriving 5:48 AM.

*   **Questions/Requests:**
    *   Extra leg room on JetBlue at $45 per seat.
    *   Request for Karyna's United Frequent flyer number.

*   **Contact:**
    *   Natalia (Natasha) Molotkova, Centurion Relationship Manager
    *   Phone: (877) 877-0987
    *   Hours: Mon through Friday 9 AM-5:30 PM EST

*   **Authorization:**
    *   Given by Natalia Molotkova on Nov 1, 2018, at 11:31 AM to proceed with issuing the tickets.

*   **Additional Notes:**
    *   Response is required to complete the reservation.
    *   Prices and availability are subject to change.

## Grand total: $7122.48 (cont.)

Key details from the image:

*   **Flight 1:** UA 1596, Nov 3, EWR to LAS, 3:10 PM to 5:47 PM, $5550.60 total ($1850.20 per ticket), refundable, United Airlines, Business class
*   **Flight 2:** Southwest 172, Nov 6, LAS to ABQ, 4:30 PM to 7:00 PM, $1034.94 total ($344.98 per ticket), refundable, Economy class
*   **Flight 3:** JetBlue 66, Nov 9, ABQ to JFK, 11:59 PM to 5:48 AM, $536.94 total ($178.98 per ticket), non-refundable, Economy class, $150 change/cancel penalty.
*   **Grand Total:** $7122.48
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987, Mon-Fri 9 AM-5:30 PM EST
*   Tickets needed for Karyna and parents
*  UA 224 03NOV EWR LAS 0528P 0805P

## Grand total: $7122.48 (cont.)

Key Information:

*   Flight Request: Nov 6th from Vegas to Alb (departing around 4:30 pm), Jet Blue direct flight back to NY from Alb on Nov 9th.
*   American Express Card Verification: Includes "Birthday" and "P Expires" with personal information masked.
*   November 3 - United: Total air reservation $5550.60 ($1850.20 per ticket); United Airlines 1596 departing Newark Liberty Airport (EWR) at 3.10 pm, arriving Las Vegas McCarran Airport (LAS) at 5.47 pm.
*   November 6 - Southwest: Total air reservation $1034.94 ($344.98 per ticket); Southwest 172 - Economy - 1h 30m.

## Grand total: $7122.48 (cont.)

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA      1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I █
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

B6 66 ABQ JFK 1159P 548AM

Birthday:

P Expires:

Birthday:

## (877) 877-0987 (cont.)

P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr
the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is
are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data if

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I v

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <> wrote:
Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

## (877) 877-0987 (cont.)

What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fa

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## (877) 877-0987 (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████@█████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

                   UA       1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA       224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

Birthday:
P Expires:

Birthday:

P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and remedies for any purposes.

## (877) 877-0987 (cont.)

The email details a flight reservation with multiple legs:

*   **November 3 - United:**  $5550.60 total, refundable tickets. Newark (EWR) to Las Vegas (LAS) on United Airlines 1596, Business class.
*   **November 6 - Southwest:**  $1034.94 total, refundable tickets. Las Vegas (LAS) to Albuquerque (ABQ) on Southwest 172, Economy class.
*   **November 9 - JetBlue:**  $536.94 total, non-refundable tickets with $150 change/cancel fee. Albuquerque (ABQ) to New York (JFK) on JetBlue 66, Economy class.
*   **Grand Total:** $7122.48
*   **Contact:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   The sender wants tickets issued for Karyna and her parents for the 3:10 pm flight on November 3rd.

## (877) 877-0987 (cont.)

- Fare/Passengers
  - 1 ADT fare: $1850.20
  - Total fare (shown): USD 5,550.60

- Itinerary (shown)
  - UA 224 — 03 Nov — EWR → LAS — 05:28P → 08:05P
  - B6 66 — ABQ → JFK — 11:59P → 05:48AM

- Requests / Notes
  - Query: Tues. Nov. 6 — any flight departing ~4:30PM from Vegas to Alb direct?
  - Request: Issue JetBlue direct flight back to NY from Alb on Nov. 9.
  - Seat request: Extra legroom on JetBlue — $45.00 per seat; will need CID.
  - Question: What is Karyna’s United frequent flyer number? Current one returned invalid.
  - Authorization: Sender authorizes issuing all tickets shown.

- Contact / sender (redacted name)
  - Role: Centurion Relationship Manager
  - Phone: (877) 877-0987
  - Hours: Mon–Fri 9AM–5:30PM EST

- Other visible items
  - Two passenger blocks showing “Birthday:” and “P Expires:” (redacted)
  - Footnote: American Express privacy/concierge notice and ©2015 American Express text
  - Email timestamp: On Nov 1, 2018, at 11:31 AM (sender line redacted)

## (877) 877-0987 (cont.)

| Date | Airline / Flight | Class | Duration | Depart (Airport - Code) | Arrive (Airport - Code) |
|---|---:|---|---:|---|---|
| Nov 3 | United Airlines 1596 | Business | 5h 37m | Newark Liberty (EWR) — 3:10 PM | Las Vegas McCarran (LAS) — 5:47 PM |
| Nov 6 | Southwest 172 | Economy | 1h 30m | Las Vegas McCarran (LAS) — 4:30 PM | Albuquerque Intl Sunport (ABQ) — 7:00 PM |
| Nov 9 | JetBlue 66 | Economy | 3h 49m | Albuquerque Intl Sunport (ABQ) — 11:59 PM | New York JFK (JFK) — 5:48 AM |

Pricing & fare rules
- Nov 3 (United): Total $5,550.60 ($1,850.20 per ticket). Ticket refundable; changes subject to fare difference.
- Nov 6 (Southwest): Total $1,034.94 ($344.98 per ticket). Business Select note: "doesn't have seat assignment". Ticket refundable; changes subject to fare difference.
- Nov 9 (JetBlue): Total $536.94 ($178.98 per ticket). Ticket non-refundable; $150 change/cancel penalty applies plus fare difference.
- Grand total: $7,122.48

Other key details
- Contact: Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Phone: (877) 877-0987
- Hours: Mon–Fri 9:00 AM–5:30 PM EST

Customer instruction (visible at bottom)
- Request to issue tickets for Karyna and her parents today; specifically: issue the 3:10 PM flight on Nov 3.

## (877) 877-0987 (cont.)

- Passenger: 1 ADT
- Total fare: USD 5550.60 (USD 1850.20 per ticket)
- Fare rules: Ticket is refundable; changes subject to fare difference
- Primary itinerary (United):
  - Sat 03 Nov — United Airlines 1596 — Business — Duration 5h 37m
    - Depart: Newark Liberty Airport (EWR) 3:10 PM
    - Arrive: Las Vegas McCarran (LAS) 5:47 PM
  - (Also shown: UA 224 03NOV EWR–LAS 05:28P–08:05P)
- Other segments/requests:
  - B6 66 ABQ–JFK 11:59 PM → 5:48 AM (JetBlue)
  - Note text: request for a Nov 6 flight from Vegas to Alb around 4:30 PM; request to issue JetBlue direct flight back to NY from Alb on Nov 9
- Southwest note:
  - Total air reservation (including taxes/fees): $1034.94 ($344.98 per ticket) — business select fare referenced
- Redacted personal data: birthday and passport expiry fields blacked out
- Misc: American Express / Centurion card privacy statement and 2015 copyright present on document

## (877) 877-0987 (cont.)

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA    1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA    224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know y

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

Birthday:
P Expires:

B6 66 ABQ JFK 1159P 548AM

## (877) 877-0987 (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at <u>amencanexpress comiphishinct.</u> 2015 Amoncan Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

## Got it, thank you!!! Do you want use points fro United tickets?

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## 9049

On Nov 1, 2018, at 11:57 AM, Natalia Molotkova <██████████████████> wrote:

I know you emailed me CID, I can't find it now.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060 and 20% back, but points are non reversible, if you cancel ticket, y

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
█████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## 9049 (cont.)

how many points would we use to pay for Karyna and her parents first class seats?....could we do that

how many points would we use to pay for Karyna and her parents first class seats?....could we do that

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <redacted> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
<redacted>@<redacted>
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back until mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: <redacted>
American Airlines: <redacted>
Delta: <redacted>
United: <redacted>
Emirates: <redacted>

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <redacted> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need

What is Karyna's United Frequent flyer number? The one I have on my end came back as

Regards,
Natalia (Natasha) Molotkova

## 9049 (cont.)

Key Details from the image:

*   **Sender:** Natalia (Natasha) Molotkova, Centurion Relationship Manager.
*   **Authorization:** Request to proceed with issuing tickets.
*   **Date of Authorization:** November 1, 2018, 11:31 AM
*   **Flights:**
    *   November 3 (United):
        *   Total: $5550.60 ($1850.20 per ticket).
        *   Refundable, changes subject to fare difference.
        *   United Airlines 1596, Business, 5h 37m.
        *   EWR (3:10pm) to LAS (5:47pm).
    *   November 6 (Southwest):
        *   Total: $1034.94 ($344.98 per ticket).
        *   Refundable, changes subject to fare difference.
        *   Southwest 172, Economy, 1h 30m.
        *   LAS (4:30pm) to ABQ (7:00pm).
    *   November 9 (JetBlue):
        *   Total: $536.94 ($178.98 per ticket).
        *   Non-refundable, $150 change/cancel penalty.
        *   JetBlue 66, Economy, 3h 49m.
        *   ABQ (11:59pm) to JFK (5:48am).
*   **Grand Total:** $7122.48

## 9049 (cont.)

Key Information:

*   Request for tickets for Karyna and parents
*   Flight details:
    *   UA 1596, Nov 3, EWR to LAS, 3:10 PM to 5:47 PM
    *   UA 224, Nov 3, EWR to LAS, 5:28 PM to 8:05 PM
    *   B6 66 ABQ to JFK, 11:59 PM to 5:48 AM
*   Total air reservation cost: $5550.60 ($1850.20 per ticket)
*   Contact: Centurion Relationship Manager (877) 877-0987, hours: Mon-Fri 9AM-530PM EST

## 9049 (cont.)

• Ticket is refundable, changes are subject to difference in fare.

<table><tr><th>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</th></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: 57122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship Manager</td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire</td></tr></table>

## 9049 (cont.)

*   Jet Blue direct flight back to NY from ALB on Nov. 9th.
*   B6 66 ABQ JFK 1159P 548AM
*   Extra leg room on Jet Blue: $45.00 per seat
*   Total air reservation: $5550.60 ($1850.20 per ticket)
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987. Hours: Mon-Fri 9AM-530PM EST.
*   Authorization to issue tickets was given on Nov 1, 2018, at 11:31 AM.

## 9049 (cont.)

<table><tr><th>• Ticket is refundable, changes are subject to difference in fare.</th></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship Manager</u></td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire</td></tr></table>

## 9049 (cont.)

Key details from the image:

*   Request to issue a Jet Blue flight from ABQ to NY on Nov 9. Flight B6, 66 ABQ JFK, 1159P, 548AM.
*   Two bookings, with redacted Birthday/Passport Expiration dates.
*   November 3 - United: Total cost $5550.60 ($1850.20 per ticket). Sat 03 Nov, United Airlines 1596, Business class, 5h 37m. EWR to LAS.
*   November 6 - Southwest: Total cost $1034.94 ($344.98 per ticket). Tue 06 Nov, Southwest 172, Economy class, 1h 30m. LAS to ABQ.

## 9049 (cont.)

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra le

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
███████████@████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

B6 66 ABQ JFK 1159P 548AM

██████████
████████
███████████
Birthday: ███████
P Expires: ███████

██████████
████████
██████████
Birthday: ██████
P Expires: ██████

## 9049 (cont.)

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

hmmm...ok
9049

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <██████████████████████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the mid

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova:

## 9049 (cont.)

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need (


What is Karyna's United Frequent flyer number? The one I have on my end came back as

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <REDACTED>

Your response is required to complete this reservation. Prices and availability are

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket),
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, but doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Se
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference

## 9049 (cont.)

Key Information:

*   Natalia Molotkova, Centurion Relationship Manager at American Express.
*   Request to issue tickets for Karyna and her parents.
*   Flights:
    *   UA 1596, 03NOV, EWR to LAS, 3:10 pm to 5:47 pm, $1850.20 per adult, Total Fare: $5550.60
    *   UA 224, 03NOV, EWR to LAS, 5:28 pm to 8:05 pm
    *   B6 66, 09NOV, ABQ to JFK, 11:59 pm to 5:48 am, Grand total: $7122.48

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to A
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can p

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori purposes.

## 9049 (cont.)

<table><tr><th>Your response is required to complete this reservation. Prices and availability are subje</th></tr><tr><td>November 3 - United</td></tr><tr><td>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
<u>Centurion Relationship Manager</u></td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr></table>

## 9049 (cont.)

- Pricing
  - Total fare: USD 5,550.60
  - 1 ADT: 1,850.20

- Flights shown
  - UA 1596 — 03 Nov — EWR → LAS — 03:10P → 05:47P
  - UA 224  — 03 Nov — EWR → LAS — 05:28P → 08:05P
  - B6 66  — ABQ → JFK — 11:59P → 5:48AM

- Requests / Notes
  - Ask: Is there a flight around 4:30 PM on Tues, Nov 6 from Vegas to Albuquerque?
  - Instruction: Please issue the JetBlue direct flight back to NY from Alb on Nov 9.
  - Question: What is Karyna's United frequent flyer number? (current one on file returned invalid)
  - Seats with extra legroom on JetBlue: $45.00 per seat — will need CID to purchase.
  - Authorization: Sender authorizes issuing all tickets below.

- Personal / admin
  - Two blocks of passenger data (Birthday / Passport Expires) are redacted.
  - Sender: Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Hours: Mon–Fri 9AM–5:30PM EST
  - Footer: American Express privacy/statement text present (2015)

## 9049 (cont.)

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w

<table><tr><th>Your response is required to complete this reservation. Prices and availability are subje</th></tr><tr><td>November 3 - United</td></tr><tr><td>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td>November 6 - Southwest</td></tr><tr><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).</td></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: 57122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, 
Natalia (Natasha) Molotkova
Centurion Relationship <u>Manager</u></td></tr><tr><td>(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr></table>

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

Key information from the image:

*   Total airfare: USD $5550.60 (1 ADT $1850.20)
*   **Flight 1**: UA 1596, Nov 3, EWR to LAS, 3:10 PM to 5:47 PM
*   **Flight 2**: UA 224, Nov 3, EWR to LAS, 5:28 PM to 8:05 PM
*   Request for Jet Blue direct flight back to NY from Alb on Nov. 9th
*   Request for Flight from Vegas to Albuquerque at 4:30pm on November 6th.
*   Total reservation: $5550.60 ($1850.20 per ticket)
*   Ticket is refundable, changes subject to difference in fare.
*   **United Airlines Flight 1596**, Nov 3, Newark (EWR) to Las Vegas (LAS), 3:10 PM to 5:47 PM. Business class, 5h 37m.
*   November 6 - Southwest.

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

<table><tr><th>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
seat assignmnet).</th></tr><tr><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td>• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm</td></tr><tr><td>November 9</td></tr><tr><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii</td></tr><tr><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.</td></tr><tr><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td>Grand total: $7122.48</td></tr><tr><td>Please reply to this email and provide your authorization to proceed.</td></tr><tr><td>Regards, </td></tr><tr><td>Natalia (Natasha) Molotkova
<u>Centurion Relationship Manager</u>

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST</td></tr><tr><td>Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.</td></tr><tr><td>UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60</td></tr><tr><td>UA 224 03NOV EWR LAS 0528P 0805P</td></tr><tr><td>-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I I</td></tr><tr><td>-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mon

B6 66 ABQ JFK 1159P 548AM</td></tr></table>

Mr.

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

Birthday:
P Expires:

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is American Express. American Express is not responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates:

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <███████████████████> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <[REDACTED]> w

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a
• Ticket is refundable, changes are subject to difference in fare.
• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest
• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).
• Ticket is refundable, changes are subject to difference in fare.
• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

- Ticket rule: non-refundable; $150.00 change/cancel penalty plus fare difference.
- Grand total: $7,122.48
- Fare breakdown: 1 ADT $1,850.20; TOTAL FARE (appears subtotal) USD $5,550.60

- Contact / sender:
  - Natalia (Natasha) Molotkova — Centurion Relationship Manager
  - Phone: (877) 877-0987
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST

- Passenger/request: Issue tickets for Karyna and her parents today. Request to issue the 3:10 PM flight on Nov 3.

- Flight segments mentioned:
  - UA 1596 — 03NOV — EWR → LAS — 03:10 PM → 05:47 PM
  - UA 224  — 03NOV — EWR → LAS — 05:28 PM → 08:05 PM
  - B6 66  — 09NOV — ABQ → JFK — 11:59 PM → 5:48 AM (3h 49m, Economy)

- Additional notes:
  - Query about a flight on Tues Nov 6 departing around 4:30 PM from Vegas to Albuquerque.
  - Request: JetBlue direct flight back to NY from Albuquerque on Nov 9.
  - Personal documents (birthdates, passport expiry) are redacted in image.
  - Footer: American Express privacy/notice (2015).

## On Nov 1, 2018, at 11:31 AM, Natalia Molotkova < > w (cont.)

responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We re purposes.

Your response is required to complete this reservation. Prices and availability are subject to d

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra li

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackn
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note pro

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
████████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ct

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not I

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

## Grand total: $7122.48 (cont.)

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA      1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA      224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more

B6      66 ABQ JFK      1159P 548AM

█████ █████
██████ ██
███████████
Birthday: ███████████
P Expires: █████████

█████ █████
██████ ██
███████████
Birthday: █████
P Expires: ████████

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the
purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

## Grand total: $7122.48 (cont.)

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

	• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know y'

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comfi

B6 66 ABQ JFK 1159P 548AM

## Grand total: $7122.48 (cont.)

Key information from the image:

*   Personal information (Birthday, Expiration Date) is redacted.
*   American Express phishing awareness link: americanexpress.com/phishing
*   Copyright 2015 American Express.
*   American Express uses 3rd party concierge service providers.

I know you emailed me CID, I can't find it now.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

For United ticket it will be 555 060 and 20% back, but points are non reversible, if you cancel ticket, you will

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

how many points would we use to pay for Karyna and her parents first class seats?...could we do that?

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <blackened out> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

## (877) 877-0987 (cont.)

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <> w

## (877) 877-0987 (cont.)

Your response is required to complete this reservation. Prices and availability are subje

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - lh 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

## Grand total: $7122.48 (cont.)

Key details from the image:

*   Total fare: USD $5550.60
*   UA 1596: EWR to LAS on 03NOV, 3:10 PM to 5:47 PM
*   UA 224: EWR to LAS on 03NOV, 5:28 PM to 8:05 PM
*   B6 66: ABQ to JFK, 11:59 PM to 5:48 AM
*   November 3 - United, total air reservation $5550.60 ($1850.20 per ticket).
*   November 6 - Southwest, total air reservation $1034.94 ($344.98 per ticket)
*   Flights on United Airlines 1596, Nov 03 EWR to LAS (Business class, 5h 37m).

## Grand total: $7122.48 (cont.)

have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra

- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mor

B6 66 ABQ JFK 1159P 548AM

Birthday:
P Expires:

## Grand total: $7122.48 (cont.)

Key information:
*   Email requesting "Birthday" and "P Expires" information.
*   Related to American Express, possibly phishing attempt.
*   Website: americanexpress.com/phishing
*   Copyright 2015 American Express.

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <████████████████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United
• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not f
• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

## Grand total: $7122.48 (cont.)

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra Ii

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

## Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

## (877) 877-0987

Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P 1 ADT 1850.20 TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mon

B6 66 ABQ JFK 1159P 548AM

Birthday:

## (877) 877-0987 (cont.)

The image shows parts of a personal profile page, with "P Expires" and "Birthday" fields. The values associated with these fields are blacked out. A copyright notice for American Express is at the bottom. It also has a privacy statement with a link to report phishing. The text discusses the use of third-party concierge services by American Express.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

	• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## (877) 877-0987 (cont.)

## Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████@██████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know y

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

B6 66 ABQ JFK 1159P 548AM

- Surrounding text (context): "B6 66 ABQ JFK 1159P 548AM"  
- Footer text: "Privacy Statement | Visit the Centurion Card website"

- Image content (two similar blocks, both redacted):
  - Block 1:
    - Visible labels: "Birthday:" and "P Expires:"
    - Corresponding values: redacted/blackened
  - Block 2:
    - Visible labels: "Birthday:" and "P Expires:"
    - Corresponding values: redacted/blackened

Privacy Statement | Visit the Centurion Card website

2015 American Express. All rights reserved

## Grand total: $7122.48 (cont.)

On Nov 1, 2018, at 11:46 AM, Natalia Molotkova <█████████████████████████> wrote:

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I w

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. Th
mid next week. If no more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.
What is Karyna's United Frequent flyer number? The one I have on my end came back as inva

## Grand total: $7122.48 (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager.

<table><tr><th></th><th>(877)
Hours:</th><th>877-0987
Mon through Friday 9AM-530PM EST</th></tr><tr><td></td><td>I give</td><td>you my authorization to proceed in issuing all the tickets below! thanks !</td></tr><tr><td></td><td></td><td>On Nov 1, 2018, at 11:31 AM, Natalia Molotkova &lt; &gt;w </td></tr><tr><td></td><td></td><td>Your response is required to complete this reservation. Prices and availability are subje</td></tr><tr><td></td><td></td><td>November 3 - United</td></tr><tr><td></td><td></td><td>• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats a</td></tr><tr><td></td><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td></td><td>• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm</td></tr><tr><td></td><td></td><td>November 6 - Southwest</td></tr><tr><td></td><td></td><td>• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business
doesn't have seat assignmnet).</td></tr><tr><td></td><td></td><td>• Ticket is refundable, changes are subject to difference in fare.</td></tr><tr><td></td><td></td><td>• Tue 06 Nov - Southwest 172 - Economy - lh 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm</td></tr><tr><td></td><td></td><td>November 9</td></tr><tr><td></td><td></td><td>• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with</td></tr><tr><td></td><td></td><td>• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fai</td></tr><tr><td></td><td></td><td>• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am</td></tr><tr><td></td><td></td><td>Grand total: $7122.48</td></tr><tr><td></td><td></td><td>Please reply to this email and provide your authorization to proceed.</td></tr></table>

## Grand total: $7122.48 (cont.)

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P
-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Dire
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchas

B6 66 ABQ JFK 1159P 548AM

[REDACTED]
Birthday: 
P Expires: 

[REDACTED]
Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and is not responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve all rights and remedies for any unauthorized use of your account for any purpose.

Your response is required to complete this reservation. Prices and availability are subject to change without notice.

November 3 - United

## Grand total: $7122.48 (cont.)

- Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not
- Ticket is refundable, changes are subject to difference in fare.
- Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm
November 6 - Southwest
- Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
have seat assignmnet).
- Ticket is refundable, changes are subject to difference in fare.
- Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
- Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra
- Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
- Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
@ 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.
UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60
UA 224 03NOV EWR LAS 0528P 0805P

## Grand total: $7122.48 (cont.)

Key information:

*   Flights:
    *   Vegas to Albany, direct, departing around 4:30 pm on Nov. 6th
    *   JetBlue, Albany to NY, Nov. 9th
    *   B6 66 ABQ JFK 1159P 548AM
*   Extra leg room seats on Jet Blue cost $45.00 per seat (CID needed)
*   Karyna's United Frequent Flyer number is invalid
*   Natalia (Natasha) Molotkova, Centurion Relationship Manager, (877) 877-0987, Hours: Mon-Fri 9 AM-5:30 PM EST
*   Authorization given to issue tickets on November 1, 2018, at 11:31 AM

## Grand total: $7122.48 (cont.)

- Sat 03 Nov — United Airlines 1596 — Business — 5h 37m  
  - Depart: Newark Liberty Airport (EWR) 3:10 PM  
  - Arrive: Las Vegas McCarran (LAS) 5:47 PM  
  - Total air reservation (incl. taxes/fees): $5,550.60 ($1,850.20 per ticket)  
  - Ticket refundable; changes subject to fare difference

- Tue 06 Nov — Southwest 172 — Economy — 1h 30m  
  - Depart: Las Vegas McCarran (LAS) 4:30 PM  
  - Arrive: Albuquerque Intl Sunport (ABQ) 7:00 PM  
  - Total air reservation (incl. taxes/fees): $1,034.94 ($344.98 per ticket)  
  - Ticket refundable; business select note: doesn't have seat assignment

- Fri 09 Nov — JetBlue 66 — Economy — 3h 49m  
  - Depart: Albuquerque Intl Sunport (ABQ) 11:59 PM  
  - Arrive: New York JFK (JFK) 5:48 AM  
  - Total air reservation (incl. taxes/fees): $536.94 ($178.98 per ticket)  
  - Ticket non-refundable; $150 change/cancel penalty + fare difference

- Grand total: $7,122.48

- Contact / agent: Natalia (Natasha) Molotkova — Centurion Relationship Manager  
  - Phone: (877) 877-0987  
  - Hours: Mon–Fri 9:00 AM–5:30 PM EST

- traveler/instruction note: Issue tickets for Karyna and her parents today — please issue the 3:10 PM flight on Nov 3rd.

- Fare lines (from bottom of page):  
  - UA 1596 03NOV EWR LAS 0310P 0547P — 1 ADT $1,850.20 — TOTAL FARE USD $5,550.60  
  - UA 224 03NOV EWR LAS 0528P 0805P

## Grand total: $7122.48 (cont.)

- Passenger details: redacted (blocks labeled "Birthday:" and "P Expires:")

- JetBlue (B6 66)
  - Route: ABQ → JFK
  - Depart: 11:59 PM
  - Arrive: 5:48 AM

- United Airlines 1596 — Business — Sat 03 Nov
  - Route: Newark Liberty Airport (EWR) → Las Vegas McCarran (LAS)
  - Depart: 3:10 PM
  - Arrive: 5:47 PM
  - Duration: 5h 37m
  - Total (incl. taxes & fees): $5,550.60 ($1,850.20 per ticket)
  - Seats: not together
  - Ticket: refundable; changes subject to fare difference

- Southwest 172 — Economy — Tue 06 Nov
  - Duration: 1h 30m
  - Total (incl. taxes & fees): $1,034.94 ($344.98 per ticket) — business select fare, paid seat assignment
  - Ticket: refundable; changes subject to fare difference

- Footer: American Express privacy/concierge notice and phishing/reporting link (visible)

## Grand total: $7122.48 (cont.)

Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm
November 9
• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg room
• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.
• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am
Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today.
-Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday:

## Grand total: $7122.48 (cont.)

P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider. American Express and its affiliates are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicin

Seats on Jet Blue closer to travel date might be not available, now regular seats only in the middle, I would n

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: [REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I had one number incorrect in United, will update profile.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Yes to extra leg room. But I prefer to buy as the date approaches since we can't get money back. The flight more are left, then it is what it is.
All of Karyna's numbers below for you to store in her profile!:
JetBlue: 
American Airlines: 
Delta: 
United: 
Emirates: 

On Nov 1, 2018, at 11:38 AM, Natalia Molotkova <> wrote:

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

## Grand total: $7122.48 (cont.)

What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
██████████████@███████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !

On Nov 1, 2018, at 11:31 AM, Natalia Molotkova <██████████████████████████████> wrote:

Your response is required to complete this reservation. Prices and availability are subject to ch

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not t

• Ticket is refundable, changes are subject to difference in fare

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select
doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m
Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm
Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra l

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m
Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm
Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

## Grand total: $7122.48 (cont.)

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationshi Mana er

@

(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P 1 ADT 1850.20 TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I I

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase mon

B6 66 ABQ JFK 1159P 548AM

Key information:

*   Image shows redacted text and images.
*   Texts "Birthday:" and "P Expires:" are visible.
*   The image appears to show personal information/documents.
*   The image shows two identical redacted blocks.

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that you are responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to use any information for any lawful purposes.

## Grand total: $7122.48 (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.OOpm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@[REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. •Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P

## Grand total: $7122.48 (cont.)

1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you
-Pleas issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comf

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge
or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider
American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and pri

Do they need seats with extra leg room on Jet Blue? Will be $45.00 per seat, will need CID.

What is Karyna's United Frequent flyer number? The one I have on my end came back as invalid.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@ [REDACTED]
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

I give you my authorization to proceed in issuing all the tickets below! thanks !
On Nov 1, 2018, at 11:31 AM, Natalia Molotkova ███████████████████████████████> wrote:

## Grand total: $7122.48 (cont.)

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

	• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not togethe

• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m Departing: Newark Liberty Airport, (EWR) at 3.10pm Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, p doesn't have seat assignmnet).

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg roor

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
[REDACTED]@: 
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

## Grand total: $7122.48 (cont.)

UA 1596 03NOV EWR LAS 0310P 0547P
1 ADT 1850.20
TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P
-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you
-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comfi

B6 66 ABQ JFK 1159P 548AM

Birthday: 
P Expires: 

Birthday: 
P Expires: 

Privacy Statement | Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge I responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to no purposes.

Your response is required to complete this reservation. Prices and availability are subject to change.

Your response is required to complete this reservation. Prices and availability are subject to change.

November 3 - United

• Total air reservation, including taxes and fees: $5550.60 ($1850.20 per ticket), seats are not together, took
• Ticket is refundable, changes are subject to difference in fare.

• Sat 03 Nov - United Airlines 1596 - Business - 5h 37m
Departing: Newark Liberty Airport, (EWR) at 3.10pm
Arriving: Las Vegas McCarran Airport, (LAS) at 5.47pm

November 6 - Southwest

• Total air reservation, including taxes and fees: $1034.94 ($344.98 per ticket, business select fare, priority i

## Grand total: $7122.48 (cont.)

• Ticket is refundable, changes are subject to difference in fare.

• Tue 06 Nov - Southwest 172 - Economy - 1h 30m Departing: Las Vegas McCarran Airport, (LAS) at 4.30pm Arriving: Albuquerque Intl Sunport Airport, (ABQ) at 7.00pm

November 9

• Total air reservation, including taxes and fees: $536.94 ($178.98 per ticket). Seat with extra leg room at ex

• Ticket is non-refundable, $150.00 change/cancel penalty applies plus difference in fare.

• Fri 09 Nov - JetBlue 66 - Economy - 3h 49m Departing: Albuquerque Intl Sunport Airport, (ABQ) at 11.59pm Arriving: New York John F Kennedy Airport, (JFK) at 5.48am

Grand total: $7122.48

Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager

██████████████████████████
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST

Hi Natasha. We need to issue the tickets for Karyna and her parents today. -Please issue the 3:10pm flight on Nov. 3rd.

UA 1596 03NOV EWR LAS 0310P 0547P 1 ADT 1850.20 TOTAL FARE - USD 5550.60

UA 224 03NOV EWR LAS 0528P 0805P

-Tues. Nov. 6th, Is there a flight departing around 4:30pm from Vegas to Alb Direct?...I know you said

-Please issue the Jet Blue direct flight back to NY from Alb on Nov. 9th. We can purchase more comfort sea

B6 66 ABQ JFK 1159P 548AM

Birthday:
P Expires:

## Grand total: $7122.48 (cont.)

Birthday:
P Expires:

Privacy Statement | Visit the Centurion Card website

To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved

2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer actions of the service provder and the only remedy for any claims relating to services or products wended by the service provider is against the service pro responsible for any purchases. shipping charges andtor fees you authorize. We reserve the right to note profile and preference data for servicing purposes.