From: ██████████ <████████████████████>
Sent: Wednesday, January 31, 2018 2:30 AM
To: jeffrey E.

I totally understand your disappointment and our fault.
We understood that Jojo will not be able to enter around 7:45,  wrote him at 20:05. We didn't mention and thought that he =as already left the car. So, when  asked him to wait for you (=he thought he is waiting in the car) and he didn't. My fault =hat I didn't take this situation under My control. I understand =hat we have to be clear in our directions. I deeply apologize for this =isunderstanding. I take all responsibility for this. It will never =appen again.

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