<table><tr><th>To: </th><th></th></tr><tr><td>Cc:</td><td>ojo ontani a</td></tr><tr><td>From:</td><td>Mervin Dela cruz</td></tr><tr><td>Sent:</td><td>Mon 5/22/2017 3:23:04 PM</td></tr><tr><td>Subject:</td><td>Re: FedEx Shipment 779172758591 Delivery Exception</td></tr></table>

Hi

Do I till out an International form for this?

Thanks

On May 22, 2017, at 9:39 AM, rote:

Can you please try and get this delivered to the house today?! or you may have to go and pick it up? They probably left a tag on the door...

Begin forwarded message:

From: <u>TrackinqUpdates fedex.com</u>

## Subject: FedEx Shipment 779172758591 Delivery
Exception

<u>Date: Ma 22. 2017 at 9 38</u> 26 AM EDT

To: 
Reply-To: trackingmail@fedex.com

- Image: tall, narrow gray rectangle with two diagonal lines forming an "X" (placeholder/broken-image graphic).
- No visible text, labels, or discernible objects inside the image.
- Surrounding context text: Reply-To: <trackingmail@fedex.com> (suggests this image appeared in an email from that address).

## We were unable to complete delivery of you
package

See "Resolving Delivery Issues" for recommended actions

See "Preparing for Delivery" for helpful tips

Tracking # 779172758591

Ship date:
Thu, 5/18/2017
Scheduled delivery:
Mon, 5/22/2017 b
pm
Delivery exception

Shipment Facts

## We were unable to complete delivery of you
package (cont.)

The image is a white, grainy texture. There is no chart or identifiable entities.

FedEx attempted, but was unable to complete delivery of the following shipment:

Tracking number: 779172758591
Status: Delivery exception
Reference: SAMPLE PANEL
Service type: FedEx International Priority
Packaging type: Your Packaging
Number of pieces: 1
Weight: 1.00 lb.
Special handling/Services: Deliver Weekday
Standard transit: 5/19/2017 by 10:30 am

## Resolving Delivery Issues

The reason delivery was not completed is outlined below. Where applicable, resolution recommendations are also provided.

## Exce •tion Reason Recommended Action

<table><tr><th>1. Customer not</th><th>Door tag will provide the time and address</th></tr><tr><td>Available or</td><td>of the FedEx location where you may pick</td></tr><tr><td>Business </td><td>up your shipment, and also indicate if</td></tr><tr><td>Closed </td><td>another delivery attempt will be made.</td></tr></table>

## Preparing for Delivery

To help ensure successful delivery of your shipment. please review the below.

## Won't be in?

You may be able to hold your delivery at a convenient FedEx World Service Center or FedEx Office location for pick up. Track your shipment to determine Hold at FedEx location availability.

## Won't be in? (cont.)

- Image type: non-chart (uniform textured gray/white rectangular panel)
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IIII Please do not respond to this message. This email was sent from an unattended mailbox. This report was generat approximately 8:38 AM CDT on 05122/2017.

All weights are estimated.

The shipment is scheduled for delivery on or before the scheduled delivery displayed above. FedEx does not determine guarantee or delay claim requests based on the scheduled delivery. Please see the FedEx Service Guido for terms and service. including the FedEx Money-Back Guarantee. or contact your FedEx customer support <change><s>representative</s></change>

To track the latest status of your shipment. click on the tracking number above.

Standard transit is the date and time the package is scheduled to to delivered by. based on the selected service. dostir date. Limitations and exceptions may apply. Please see the FedEx Service Guide for terms and conditions of service. it FedEx Money-Back Guarantee. or contact your FoclEx Customer Support representative

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