SAINT JAMES ISLANDS

## STAFFING:

Attached to this note is a separate file with flow chart with my primary recommendation for Island staffing.

I have also attached job descriptions for the new suggested hires as well as a job description for Ana's suggested role as Field Manager.

Brice and Karen recommended Ana that she starts working at the office instead, but I think that would be a huge mistake. She has a great working relationship with the staff and vendors in particular. And while she may not be the best Manager, I think this reduced role will give her a better chance of succeeding. She simply has too much on her plate right now.

I have a couple of suggestions for the House Manager position. A person with experience in fine homes is needed, and cooking skills would be great as well. I can find that person for you.

I think you badly need a person in the Director of Properties role. I know several have failed, but it is not impossible. The key is to not expect the Director to take over the running of the island, but be a support role for the managers, implementing better training for all staff, procedures and guidelines.

Should you decide to send Brice and Karen to the Islands, I would put them in the role described as the house manager and still let Ana handle the field. I don't know if Brice can be trained to interact better with vendors and do less self repairs which I understand is causing problems. This could just be rumors, but his reputation is not stellar on the island.

## LANDSCAPE STAFF:

It is hard for me to see how much landscaping crew is needed now that you have two properties. It depends on how much improvement you plan at GSJ.

But, LSJ is suffering in several areas since the addition of GSJ.

Roads needs more attention

Stone walls needs attention

Your idea of two landscape managers seems good. I think it is a good idea to the split the responsibility.

When LSJ staff is sent to GSJ when you want quiet time, my only concern is that landscaping will quickly deteriorate on LSJ. It needs daily upkeep. If my org chart is approved, then the household manager will manage the Main Compound Landscape crew. I think they should remain on LSJ at all times to keep your areas top notch. Household manager will coordinate so they operate away from where you currently are.

pg. 7

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