An issue occurred while sending files to FIS due to a transmission problem via NDM. The issue has been fixed, and files were manually sent to FIS. Some transactions from 6/20/17 have not posted to banking accounts, affecting balances in IBS Insight and DB Private Wealth Online Plus. Outgoing wires initiated via Online Banking are also affected. The root cause was network-level encryption, which has been removed to fix the issue.
doj/DataSet10/EFTA01374246.pdf
{"key_people":["PWMITUS Production Support"],"document_date":"2017-06-21","document_type":"correspondence","key_locations":["US"],"key_organizations":["FIS","DB Private Wealth Online Plus","IBS Insight","PWM IT US"],"reference_numbers":["DB-SDNY-0068847","SDNY_GM_00215031","EFTA01374246"]}