Email correspondence between Natalia Molotkova, a Centurion Relationship Manager, and a customer regarding changes to a flight ticket to Moscow. The customer, Lesley, requests to change the ticket date to December, but Natalia informs them that a new ticket must be purchased due to fare rules. The email includes details of a flight from New York to Moscow on Aeroflot, departing on August 31, 2015.
documents/EFTA00343123.pdf
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